Midea MLH27N4AWWC Front Loading Washer Instruction Manual

: June 9, 2024
: Midea

Table of Contents

MLH27N4AWWC Front Loading Washer
FRONT LOADING WASHER SAFETY
IMPORTANT SAFETY INSTRUCTIONS
GROUNDING REQUIREMENTS
UNPACKING THE WASHER
INSTALLING THE WASHER
Special functions
Operating Instructions
WASHER CARE
Care And Cleaning
BEFORE YOU CALL FOR SERVICE…
ERROR CODES
Technical Specifications
Documents / Resources

Front Loading Washer
Power supply: 120V
Circuit: 12-amp branch
USER MANUAL & INSTALLATION
INSTRUCTIONS

MLH27N4AWWC Front Loading Washer

Warning: Before using this product, please read this manual carefully and keep it for future reference. The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details.
Free 3 months extension of the original limited warranty period!* Simply text a picture of your proof of purchase to: 1-844-224-1614
The warranty extension is for the three months immediately following the completion of the product’s original warranty period. Individuals do not need to register the product in order to get all the rights and remedies of registered owners under the original limited warranty.
MODEL NUMBER MLH27N4AWWC www.midea.com

Dear user
THANK YOU and CONGRATULATIONS on your purchase of this high-quality Midea product. Your Midea washer is designed for reliable, trouble-free performance. Please take a moment to register your new washer. Register your new washer at www.midea.com/ca/support/Product-registration
For future reference, record your product model and serial numbers located on the inside frame of the washer.
Model Number ……….
Serial Number…….

FRONT LOADING WASHER SAFETY

YOUR SAFETY AND THE SAFETY OF OTHERS ARE VERY IMPORTANT
To prevent injury to the user or other people and property damage, the instructions shown here must be followed. Incorrect operation due to not following instructions may cause harm or damage, including death. The level of risk is shown by the following indications.
WARNING This symbol indicates the possibility of death or serious injury.
CAUTION This symbol indicates the possibility of injury or damage to property.
WARNING This symbol indicates the possibility of dangerous voltage constituting a risk of electrical shock is present that could result in death or serious injury.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

Read the instruction manual before using the appliance.
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
DO NOT reach into the appliance if the drum or other components are moving to prevent accidental entanglement.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
Keep the area around your appliance clean and dry to reduce the possibility of slipping.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing.
Pressing the Power button DOES NOT disconnect power.
See “Electrical Requirements” located in the Installation Instructions for grounding instructions. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with appliance.
If the supply cord is damaged, it must be replaced by the manufacture, its service agent or similarly qualified persons in order to avoid a hazard.
The new hose-sets bought from the retailer where the product was purchased are to be used and that old hose-sets should not be reused.
This appliance is for indoor use only.
SAVE THESE INSTRUCTIONS

PROPER INSTALLATION

This appliance must be properly installed and located in accordance with the Installation Instructions before it is used. Ensure the cold water hose is connected to the “C” valve.
Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
Properly ground washer to conform with all governing codes and ordinances. Follow details in installation instructions.

WARNING
Electrical Shock Hazard

Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to do so can result in death, fire or electrical shock.

WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; We recommend changing the hoses every 5 years.
State of California Proposition 65 Warnings:
WARNING: Cancer and Reproductive Harm –www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY

OPERATION REQUIREMENTS
LOCATION OF YOUR FRONT LOADING WASHER
DO NOT INSTALL THE WASHER:

In an area exposed to dripping water or outside weather conditions.
The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
In an area where it will come in contact with curtains or drapes.
On carpet. The floor MUST be a hard surface with a maximum slope of 1/4” per foot (.6 cm per 30 cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4” impregnated plywood sheet solidly attached to the existing floor covering.

IMPORTANT: MINIMUM INSTALLATION CLEARANCES

When installed in alcove: Top and Sides = 0” (0 cm), Back = 3” (7.6 cm)
When installed in closet: Top and Sides = 1” (25 mm), Front = 2” (5 cm), Back = 3” (7.6 cm)
Closet door ventilation openings required: 2 louvers each 60 square in.
(387 cm), located 3” (7.6 cm) from top and bottom of door

ELECTRICAL REQUIREMENTS
Read these instructions completely and carefully.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK AND PERSONAL INJURY:

DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS APPLIANCE. Washer must be electrically grounded in accordance with local codes and ordinances.

CIRCUIT – Individual, properly polarized and grounded 15-amp branch circuit fused with 15-amp time -delay fuse or circuit breaker.
POWER SUPPLY – 2-wire with ground, 120V~, single-phase, 60Hz, alternating current.
OUTLET RECEPTACLE – Properly grounded receptacle located so the power supply cord is accessible when the washer is in an installed position.

GROUNDING REQUIREMENTS

Improper connection of the equipment grounding conductor can result in a risk of electrical shock. Check with a licensed electrician if you are in doubt as to whether the appliance is properly grounded.

The appliance MUST be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electrical current.
Since your appliance is equipped with a power supply cord having an equipment-grounding conductor and a grounding plug, the plug MUST be plugged into an appropriate, copper-wired receptacle that is properly installed and grounded in accordance with all local codes. If in doubt, call a licensed electrician. DO NOT cut off or alter the grounding prong on the power supply cord. In situations where a two-slot receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded grounding-type receptacle.

WATER SUPPLY REQUIREMENTS
Hot and cold water faucet MUST be installed within 42” (107 cm) of your washer’s water inlet. The faucet MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 20 and 100 psi. Your water department can advise you of your water pressure.

DRAIN REQUIREMENTS

Drain capable of eliminating 64.3 L per minute.
A standpipe diameter of 1-1/4” (3.18 cm) minimum.
The standpipe height above the floor should be: Minimum height: 24” (61 cm) Maximum height: 40” (100 cm)
to drain into a laundry tub; tub needs to be min 20 gal (76 L), top of the laundry tub must be min 24” (61 cm)
Floor drain requires a min 28” siphon drain (710 mm) from the bottom of the unit

INSTALLATION INSTRUCTIONS
BEFORE YOU BEGIN
Read these instructions completely and carefully.

IMPORTANT – Save these instructions for local inspector’s use.
IMPORTANT – Observe all governing codes and ordinances.
Note to Installer – Be sure to leave these instructions with the Consumer.
Note to Consumer – Keep these instructions for future reference.
Skill level – Installation of this appliance requires basic mechanical and electrical skills.
Completion time – 1-3 hours.
Proper installation is the responsibility of the installer.
Product failure due to improper installation is not covered under the Warranty.

FOR YOUR SAFETY:
WARNING

This appliance must be properly grounded and installed as described in these Installation Instructions.
Do not install or store the appliance in an area where it will be exposed to water/weather. See the Location of Your Washer section.
NOTE: This appliance must be properly grounded, and electrical service to the washer.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel – Do not contact the following parts while the appliance is energized: Electrical Valve, Drain Pump, Heater and Motor.

TOOLS REQUIRED

Adjustable wrench or 3/8 “ & 7/16 “ socket with ratchet
Adjustable wrench or 9/16 “ & 3/8” open-end wrench
Channel-lock adjustable pliers
Carpenter’s level

PARTS REQUIRED (OBTAIN LOCALLY)
Water Hose (2)

PARTS SUPPLIED

UNPACKING THE WASHER

WARNING:

Recycle or destroy the carton and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.
1. Cut and remove the top and bottom packaging straps.
2. While it is in the carton, carefully lay the washer on its side. DO NOT lay the washer on its front of back.
3. Turn down the bottom flaps-remove all base packaging, including the cardboard, styrofoam base and styrofoam tub support (inserted in center of base).
NObTE: If you are installing a pedestal, proceed to the installation instructions that come with the pedestal.
4. Carefully return the Washer to an upright position and remove the carton.
5. Carefully move the washer to within 4 feet (122 cm) of the final location.
6. Remove the following from the back side of the washer:
4 bolts
4 plastic spacers (including rubber grommets)
4 power cord retainers

IMPORTANT: Failure to remove the shipping bolts* can cause the washer to become severely unbalanced.
Save all bolts for future use.

Any damages from failure to remove the shipping bolts are not covered by the warranty.
NOTE: If you must transport the washer at a later date, you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.

INSTALLING THE WASHER

Run some water from the cold faucet to flush the water lines and remove particles that might clog up the inlet hose.
Ensure there is a rubber washer in the hoses. Reinstall the rubber washer into the hose fitting if it has fallen out during shipment. Carefully connect the inlet hose marked HOT to the rear “H” inlet of the water valve. Tighten by hand;then tighten another 2/3 turn with pliers. And COLD to the rear “C” inlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten these connections.
Install the screen washers by inserting them into the free ends of the inlet hoses with protruded side facing the faucet.
Connect the inlet hose ends to the HOT and COLD water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.
Carefully move the washer to its final location. Gently rock the washer into position ensuring inlet hoses do not become kinked. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position.
NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift the washer.
NOTE: If you are installing into a drain pan, you can use a 24-inch long 2×4 to lever the Washer into place.
With the Washer in its final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solid. Turn the locknuts on each leg up towards the base of the washer and snug with a wrench.
NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate. If the floor is not level or is damaged, you may have to extend the rear leveling legs.
Attach the U-shaped hose guide to the end of the drain hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package. NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than 7 inch (17.78 cm) of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
Plug the power cord into a grounded outlet.
NOTE: Turn off electricity to the circuit breaker/fuse box before plugging the power cord into an outlet.
Turn on the power at the circuit breaker/fuse box.
Read the rest of this Owner’s Manual. It contains valuable and helpful information that will save you time and money.
Before starting the Washer, check to make sure:
• Main power is turned on.
• The washer is plugged in.
• The water faucets are turned on.
• The Washer is level and all four leveling legs are firmly in the floor. The shipping support hardware is removed and saved.
• The drain hose is properly tied up.
Run the Washer through a complete cycle.
If your Washer does not operate, please review the Before You Call For Service section before calling for service.
Place these instructions in a location near the washer for future reference.
WASHER CONTROL PANEL

Control Panel
Notes: 1. The Control panel line chart is for reference only, Please refer to actual product as standard.

Operating Instructions

– Normal
This selection is for hard-wearing heat-resistant fabrics made of cotton or linen.
– Heavy Duty
This cycle is for washing the heavy clothing like towels.
– Bulky
This selection is for washing the large articles.
– Sports Wear
This selection is for washing activewear.
– Spin Only
This selection allows extra spin with selectable spin speed.
– Rinse & Spin
This selection is for only rinse with spin, no wash cycle.
– Washer Clean
This selection is specially set in this machine to clean the drum through high temperature sterilization. Chlorine bleach can be added to this selection, it is recommended to run monthly or as needed.
– Quick Wash
This selection has shortened cycles for lightly soiled washing and small loads of laundry.
– Delicates
This selection is for delicate, washable fabrics, made of silk, satin, synthetic or blended fabrics.
– Sanitary
This selection uses hot water for all cycles, suitable for difficult to wash the clothes.
– Wool
This selection is for wool fabrics labeled as “Machine Wash”. Please select the proper washing temperature according to the label on the articles to be washed.
Specific detergent may be required, review care label for complete instructions.
– Perm Press
This selection is used to reduce the wrinkling of clothes.
– Baby Wear
This selection is intended to make baby’s clothes cleaner, the rinse cycle better protects the baby skin.
– My Cycle
Press Spin 3sec. for my cycle to memorize user settings.
– Cold Wash
This selection is for cold water wash & rinse only.
– Drain Only
This selection is to drain the tub, no other functions performed during this cycle.

Special functions

– Child Lock
To set Child Lock, hold down simultaneously Soil Level & Dryness selections for 3 seconds. The buzzer will beep, Start/Pause button as well as the rotary switch are locked. Press the two buttons for 3 seconds together and buzzer will beep to release the lock.
-Delay
Delay function can be set with this button, the delaying time is 0-24 hours.
-Steam
Allows steam to be used during noted selections
-Temperature
Allows custom temperature setting for various selections.
-Soil level
Allows custom soil level setting (light to heavy) for various selections.
-Dryness
Allows custom soil level setting for various selections, including timed dry and air fluff.
-Spin
Allows changing spin speed, low to high.
Washing clothes for the first time
Before washing clothes for the first time, the washing machine needs to be operated in one round of the whole procedure without clothes in as follows:

Connect power source and water.
Put a small amount of detergent into the box and close it.
NOTE: The drawer is separated as follows:
I: Pre-wash detergent or washing powder.
II: main wash fabric softener or bleach
Press the button “On/off”.
Press the button “Start/Pause”.

Loading POD’s in the washer
– First load POD’s directly into the bottom of an empty basket
– Then add clothes on top of the POD’s
NOTE:
– Loading POD’s at the bottom of the basket will improve wash performance and will enable detergent to dissolve more easily in the wash.

Operating Instructions

Extra Hot (Hot+)| heavily soiled, pure white cotton or linen blended (for example: coffee table cloths, canteen table cloths, towels, bed sheets)
---|---
Hot| Moderately soiled, colorful linen blended, cotton and synthetic articles with certain decolorizing degree (for example: shirts, night pajamas, pure white linen (for example: underwear)
Warm| Normally soiled articles (including synthetic and wool)

Table of washing procedures
Model:MLH27N4AWWC

The parameters in this table are only for user’s reference. The actual parameters vary from the parameters in above mentioned table.

LOADING AND USING THE WASHER
Always follow fabric manufacturer’s care label when laundering.
SORTING WASH LOADS
Sort laundry into loads that can be washed together.

COLORS	SOIL	FABRIC	LINT
Whites	Heavy	Delicates	Lint Producers
Lights	Normal	Easy Care	Lint
Darks	Light	Sturdy Cottons	Collectors

Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.
Washing single items is not recommended. This may cause an out-ofbalance load. Add one or two similar items.
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.

WARNING
Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.

PREPARING CLOTHES
To avoid snags during washing:
Follow these steps to maximize garment care.

Close garment zippers, snaps, buttons and hooks.
Mend seams, hems, tears.
Empty all items from pockets.
Remove non-washable garment accessories such as pins and jewelry and non-washable belts & trim materials.
To avoid tangling, tie strings, draw ties and belt-like materials.
Brush away surface dirt and lint.
Promptly wash wet or stained garments to maximize results.
Use nylon mesh garment bags to wash small items.
Wash multiple garments at one time for best results.

LOADING THE WASHER
Wash drum may be fully loaded with loosely added items. Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
To add items after washer has started, press for 3 seconds and wait until the door is unlocked, the washer may take up to 30 seconds to unlock the door. If the water temperature is extra hot, you may not be able to pause the cycle.
Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press to restart.

WASHER CARE

CLEANING
EXTERIOR
Immediately wipe off any spills. Wipe with damp cloth. Do not hit surface with sharp objects.
INTERIOR
To clean the interior of the washer, select the Washer Clean feature on the control panel. This cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
NOTE: Read the instructions below completely before starting the Tub Clean cycle.

Remove any garments or objects from the washer and ensure the washer basket is empty.
Open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.
Close the door and select the Tub Clean cycle. Push the button.
When the Washer Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

Care And Cleaning

WARNING Pull out the power plug to avoid electrical shock before servicing washer.
For prolonged non-use of the washing machine, pull out the power cord and close the door tightly to avoid children from entering.
Remove foreign matters
Drain Pump Filter:
Drain pump filter can filter the yarns and small foreign matters from the washing cycles.
Clean the filter periodically to ensure the normal operation of washing machine.
WARNING Depending on the soil level within the cycles and the frequency of the cycles, you will need to inspect and clean the filter regularly.
The pump should be inspected if the machine does not empty and/or spin;
The machine may make an unusual noise during draining due to objects such as safety pins, coins etc. blocking the pump, disconnect power before servicing pump.
WARNING When the appliance is in use and depending on the program selected there can be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely re-installed.

BEFORE YOU CALL FOR SERVICE…

Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Cause	What To Do

Not draining
Not spinning
Not agitating| Load is out of balance
Pump clogged
Drain hose is kinked or improperly connected
Household drain may be clogged
Drain hose siphoning; drain hose pushed too far down the drain| • Redistribute clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light items.
• See page 18 on how to clean the Pump Filter.
• Straighten drain hose and make sure washer is not sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
Leaking water| Door gasket is damaged
Door gasket not damaged
Check back left of washer for water| • Check to see if gasket is seated and not torn. Objects left in pockets may cause damage to the washer (nails, screws,
pens, pencils).
• Water may drip from the door when the door is opened. This is a normal operation.
• Carefully wipe off rubber door seal. Sometimes dirt or clothing is left in this seal and can cause a small leak.
• If this area is wet, you have oversudsing condition. Use less detergent.
Leaking water (cont.)| Fill hoses or drain hose is improperly connected
Household drain may be clogged
Dispenser clogged
Incorrect use of detergent Dispenser box crack| • Make sure hose connections are tight at washer and faucets and make sure end of drain hose is correctly inserted in and secured to drain.
• Check household plumbing. You may need to call a plumber.
• Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser. Remove drawer and clean both drawer and inside of dispenser
box. Please refer to Cleaning section.
• Use HE and correct amount of detergent.
• If new installation, check for crack on inside of dispenser box.
Clothes too wet| Load is out of balance
Pump clogged
Overloading
Drain hose is kinked or improperly connected| • Redistributes clothes and run drain & spin or rinse & spin.
• Increase load size if washing small load containing heavy and light items.
• The machine will slow the spin speed down to 400 rpm if it has a hard time balancing the load. This speed is normal.
• See page 18 on how to clean the Pump Filter.
• The dry weight of the load should be less than 18 lbs.
• Straighten drain hose and make sure washer is not sitting on it.
Clothes too wet (cont.)| Household drain may be clogged
Drain hose siphoning; drain hose pushed too far down the drain| • Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
Incomplete cycle or timer not advancing| Automatic load redistribution
Pump clogged
Drain hose is kinked or improperly connected
Household drain may be clogged
Drain hose siphoning; drain hose pushed too far down the drain| • Timer adds 3 minutes to cycle for each rebalance.
11 or 15 rebalances maybe done. This is normal
operation. Do nothing; the machine will finish the
wash cycle.
• See page 18 on how to clean the Pump Filter.
• Straight drain hose and make sure washer is not
sitting on it.
• Check household plumbing. You may need to call a plumber.
• Ensure there is an air gap between hose and drain.
Loud or unusual noise; vibration or shaking| Cabinet moving
All rubber leveling legs are not firmly touching the floor
Unbalanced load Pump clogged| • Washer is designed to move 1/4” to reduce
forces transmitted to the floor. This movement is
normal.
• Push and pull on the back right and then back left
of your washer to check if it is level. If the washer is
uneven, adjust the rubber leveling legs so they are
all firmly touching the floor and locked in place.
Your installer should correct this problem.
• Open door and manually redistribute load. To
check machine, run rinse and spin with no load. If
normal, unbalance was caused by load.
• See page 26 on how to clean the Pump Filter.
Grayed or yellowed clothes| Not enough detergent
Not using HE (highefficiency) detergent
Hard water
Detergent is not dissolving Dye transfer| • Use correct amount of detergent.
• Use HE detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or
install a water softener.
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash
separately unstable dyes may be indicated.
Colored spots| Incorrect use of fabric softener
Dye transfer| • Check fabric softener package for instructions
and follow directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove washload from washer.
Slight variation in metallic color| This is normal appearance| • Due to the metallic properties of paint used
for this unique product, slight variations of color
may occur due to viewing angles and lighting
conditions.
Smell inside your washer| Washer unused for a long time, not using recommended quality of HE detergent or used too much detergent| • Run a Tub Clean cycle once a month or more frequently, as needed. • Use only the amount of detergent recommended on the detergent container. • Use only HE (highefficiency) detergent. • Always remove wet items from the washer promptly after machine stops running. • Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.
Detergent leak| Incorrect placement of detergent insert| Make sure detergent insert is properly located and
fully seated. Never put detergent above max line.
Improper dispensing of softener or bleach| Dispenser clogged
Softener or bleach is filled above the max line
Softener or bleach cap issue| Monthly clean the
dispenser drawer to remove buildup of chemicals.
Make sure to have the correct amount of softener or bleach.
Make sure softener and bleach cap for dispenser are seated or they will not work.

ERROR CODES

Description	Reason	Solution
E30	Door is not closed properly	Restart after the door is closed.

Check clothes is stuck.
E10| Water injecting problem while washing| Check if the water pressure is too low.
Straighten the water hoses.
Check if the inlet valve filter is blocked.
E21| Overtime water draining| Check if the drain hose is blocked, clean drain filter.
E12| Water overflow| Restart the washer.
EXX| Others| Please try again first, call up service line if there are still troubles.

Technical Specifications

Model:MLH27N4AWWC

Parameter

MOVING, STORAGE AND LONG VACATIONS
Ask the service technician to remove water from drain pump and hoses.
Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this book.
Be sure the water supply is shut off at the faucets. Drain all water from the hoses if the weather will be below freezing.
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel – Do not contact the following parts while the appliance is energized: Electrical Valve, Drain Pump, Heater and Motor.

MIDEA LAUNDRY
WASHER LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer Service Centre:

Name, address and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase including dealer or retailer name and address, and date of purchase

IF YOU NEED SERVICE:

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the User Manual, or email customerserviceusa@midea.com
All warranty service is provided exclusively by our authorized Midea Service Providers, in the U.S. and Canada.
Midea Customer Service
In the U.S.A. or Canada, call 1-866-646-4332 or email customerserviceusa@midea.com.
If outside the 50 States of the United States or Canada, contact your authorized Midea dealer to determine whether another warranty applies.

LIMITED WARRANTY
WHAT IS COVERED
FIRST YEAR LIMITED WARRANTY (PARTS AND LABOUR)
For one year from the date of purchase, if this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Midea America (Canada) Corp. (hereafter “Midea”) will pay for factory speciﬁed replacement parts and repair labour to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.
TEN YEAR WARRANTY INVERTER MOTOR ONLY – LABOUR NOT INCLUDED
In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Midea will pay for factory parts to replace the inverter motor if it fails and prevent an essential function of this major appliance and that existed when this major appliance was purchased.
This is a 10 -year warranty on the parts only and does not include repair labour.
LIFETIME LIMITED WARRANTY (STAINLESS STEEL TUB)
For the lifetime of the product from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Midea will pay for factory speciﬁed parts and repair labour for the following components to correct non-cosmetic defects in materials or workmanship that existed when this major appliance was purchased:
■ Stainless steel tub
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. Service must be provided by a Midea
designated service company. This limited warranty is valid only in the 50 States of the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase.
Proof of original purchase date is required to obtain service under this limited warranty.

LIMITED WARRANTY
WHAT IS NOT COVERED

Commercial, non-residential or multiple-family use, or use inconsistent with published user, operator or installation instructions.
In-home Instruction on how to use your product.
Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses, plumbing or water inlet hoses).
Consumable parts (i.e. light bulbs, batteries, air or water ﬁlters, etc.).
Defects or damage caused by the use of non-genuine Midea parts or accessories.
Damage from accident, misuse, abuse, ﬁre, ﬂoods, electrical issues, acts of God or use with products not approved by Midea.
Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modiﬁcation of the appliance.
Cosmetic damage including scratches, dents, chips, and other damage to appliance ﬁnishes unless such damage results from defects in materials and workmanship and is reported to Midea within 30 days.
Routine maintenance of the product.
Products that were purchased “as is” or as refurbished products.
Products that have been transferred from its original owner.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
Pick-up or delivery. This product is intended for in-home repair.
Travel or transportation expenses for service in remote locations where an authorized Midea servicer is not available.
Removal or reinstallation of inaccessible appliances or built-in ﬁxtures (i.e. trim, decorative panels, ﬂooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
Service or parts for appliances with original model/serial numbers removed, altered or not easily identiﬁed.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or ﬁtness, so this limitation may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Midea makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Midea or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MIDEA SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

REGISTRATION INFORMATION
PROTECT YOUR PRODUCT:
We will keep the model number and date of purchase of your new Midea product on ﬁle to help you refer to this information in the event of an insurance claim such
as ﬁre or theft. Register online at
OR www.midea.com/ca/support/Product- registration
Please ﬁll out and return it to the following address: Midea America Corp. 759 Bloomﬁeld Ave #386, West Caldwell, NJ 07006-6701
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Name:| Model#: Serial #:
Card:
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Address:| Date Purchased: Store / Dealer Name:
City: State: Zip:| E-mail Address:
Area Code: Phone Number:|
Did you purchase an additional warranty:| As your Primary Residence? (YIN)
How did you learn about this product:
❑Advertising
❑In Store Demo
❑Personal Demo|

Information collected or submitted to us is only available to company internal employees for purposes of contacting you or sending you emails, based on your request for information and to company service providers for purposes of providing services relating to our communications with you. All data will not be shared with other organizations for commercial purposes.

Midea America (Canada) Corp.
Unit 2 – 215 Shields Court
Markham, ON, Canada L3R 8V2
Customer Service 1-866-646-4332
Made in China