Shark NV800 Series DuoClean Powered Lift-Away Speed FAQs
- June 9, 2024
- Shark
Table of Contents
Shark NV800 Series DuoClean Powered Lift-Away Speed FAQs
This article contains the FAQs for the NV800 Series Shark® DuoClean® Powered Lift-Away Speed™. This supports the following product SKUs NV800, NV800C, NV800W, NV801, NV801Q, NV803, UV810, and UV810BRN.
FAQs
General questions:
What is the Shark Powered Lift-Away Speed with DuoClean?
Cleaning the entire house has gotten even easier with the power of the new Shark Powered Lift-Away Speed with DuoClean vacuum. This premium Shark vacuum cleaner provides an exceptional cleaning performance. With Powered Lift-Away technology, this vacuum goes where traditional uprights can’t. It’s equipped with DuoClean Technology: a dual-brushroll system for Triple Particle Cleaning, which removes large, small, and stuck-on particles from floors and carpet.
What is Shark Anti-Allergen Complete Seal Technology?
If your vacuum is an unsealed HEPA vacuum, dirt and allergens you vacuum up
can escape back into the air that you breathe before they even reach the HEPA
filter. With Shark Anti-Allergen Complete Seal Technology incorporated into
the HEPA filter, the vacuum captures and holds over 99.99% of dust and
allergens.
Based on ASTM F1977 of particles 0.3 microns and larger.
Why is the Shark Powered Lift-Away Speed with DuoClean different than traditional vacuums?
The Shark Powered Lift-Away Speed with DuoClean is equipped with DuoClean
Technology: a dual-brushroll system for Triple Particle Cleaning, which
removes large, small, and stuck-on particles from floors and carpet. It also
features two unique ways to vacuum in one. It offers the uncompromised suction
power of an upright paired with the amazing under-furniture reach of a Powered
Lift-Away. This vacuum delivers strong suction and powerful cleaning on all
surfaces. It features enhanced swivel steering for ultimate maneuverability.
Plus, it comes with our Anti-Allergen Complete Seal Technology, which traps
over 99.9% of dust and allergens inside the vacuum.
Based on ASTM F1977 of particles 0.3 microns and larger.
What is Powered Lift-Away?
Powered Lift-Away extends the reach of the powered cleaning head to get all the way in, around, behind, and under every tough-to-reach area of your home. Imagine deep cleaning your entire house without ever moving a single piece of furniture.
Will the lights burn out?
The LED lights in the nozzle should not burn out.
Can I turn the headlights off?
The powerful LED headlights are designed to illuminate debris in dark spaces to make cleaning more efficient. Headlights will illuminate whenever the power is on and are designed to last the life of the vacuum.
General questions about using the vacuum:
How do I assemble my vacuum?
Place motorized floor nozzle on the floor and insert the wand.
Insert the handle into the wand.
Place pod onto wand and slide down to connect.
Connect hose into the back of the pod until you hear a click.
Store included accessories on the accessory posts on the pod.
How do I begin cleaning floors?
The Shark Powered Lift-Away Speed with DuoClean vacuum has two powerful
settings for cleaning.
For bare floors and accessories: Press the power button on the vacuum pod to
turn on suction, then slide the surface selector to “hard floor.” Tilt the
handle back while you gently step on the floor nozzle. Note that the
brushrolls will spin slowly in this mode.
For carpets: Press the power button on the vacuum to turn on the suction.
Slide the surface selector to “carpet” for low-pile and normal carpet types.
While the power is on, tilt the handle back while you gently step on the floor
nozzle. The brushrolls will begin spinning.
How do I remove the handle to clean above floors?
Press the handle release button on the back of the handle with one hand. Gently pull up with the other hand to remove the handle from wand. Then, add the desired accessory and begin cleaning.
How do I remove the handle with extension wand to clean above floors?
First, remove the cord from the cord clip, then press the wand release button located near the top of the canister behind the wand. Gently pull up on the handle to remove the wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear a click.
How do I detach the Pod for portable cleaning?
The Lift-Away cleaning mode allows you to vacuum anywhere. To convert from upright to Lift-Away mode, quickly release the cord by turning the top cord wrap. Then press the Lift-Away and wand release buttons on the top of the canister. This will unlock the handle with wand and detach the pod from the floor nozzle. These buttons can be pushed together for quick release or separately if you want to release just the canister or just the cleaning wand. Next, pull the canister up by the handle while gently stepping on the floor nozzle. Grab the top handle with your other hand. You are now ready to clean stairs, your car, and other hard-to-reach areas. You can attach the cord to the cord hook just below the handle to keep it of your way while vacuuming
General questions about maintenance:
How do I can the filters and how often?
Clean filters regularly for optimal performance. Between washings, tap filters
clean over the trash to remove excess dust and other particles.
Pre-motor foam and felt filter: Under normal usage, rinse and let air-dry
completely (for at least 24 hours). Recommended every 3 months.
Make sure the unit is unplugged. Remove the dust cup and pull the flat foam
filter out from the motor housing. Then remove the felt filter using the small
ribbon pull tab. Rinse filters thoroughly in lukewarm water until the water
runs clear. Squeeze out excess water and let air-dry completely for at least
24 hours before replacing. Do not place filters in the dishwasher or washing
machine. To replace in the vacuum once dry, put the felt filter in first, then
add the foam filter.
Post-motor filter: Under normal usage, rinse and air-dry once every 12 months
or as needed.
Make sure the unit is unplugged. Remove the filter cover from the front of the
vacuum by pulling the latch from under the motor housing. Remove the HEPA
filter cartridge and rinse under lukewarm water, dirty side down, until the
water runs clear. Allow the filter to air-dry completely for 24 hours. Once
the HEPA filter is dry, place it back into the vacuum, then replace the cover
by lining up the tabs on one side and swinging the door securely closed until
it clicks into place.
How do I empty the dust cup and how often?
Pinch the dust cup release latches on the rear top of the dust cup handle and
lift the dust cup up and away from the vacuum body. Hold the dust cup over the
trash and press the bottom door release button on the front of the unit. Tap
gently to empty contents. Press the door shut again until it clicks. If
needed, turn the dust cup upside down over the trash and press the top door
release button. Tap gently to remove contents or wipe clean with a soft cloth.
For optimal performance, empty the dust cup when debris reaches the “max fill”
line.
How do I maintain the brushroll and softroller?
Brushroll:
Press down on the two buttons on the floor nozzle to pop up the brushroll
garage lid.
Lift the brushroll out by the tab on the left side. To remove any hair, string or debris that may be wrapped around the brushroll, use the onboard hair removal tool. the tool is located in a compartment on the nozzle above the brushroll.
To reinstall the brushroll, return it to the brushroll garage and press down on the brushroll garage lid until it clicks into place.
Softroller:
Slide the softroller access button up to remove the softroller.
Use the onboard hair removal tool to remove any string, carpet fibers or hair that may be wrapped around the softroller. You can also tap loose debris off the softroller or wipe it clean with a dry towel. If you see any fibers or hair buildup in the teeth behind the softroller, take a dry towel and wipe it away.
Wash the softroller as needed. Use only water and let air-dry completely for
at least 24 hours.
Reinsert the softroller by sliding it into the front of the nozzle until it
clicks into place.
Product Specifications:
Where is the product made?
Our products are manufactured by our high-quality vacuum manufacturing partners in China.
What is the weight of the vacuum?
15 lbs
What are the dimensions of the vacuum?
11.8″ L x 11.9″ W x 46.1″ H
What is the dirt capacity of the dust cup?
0.9 dry quarts
What is the length of the cord?
The cord is 30 feet long
What is the Voltage?
120 Volts
What is the Wattage?
1150 Watts
What is the Amperage?
9.5 Amps
What is the vacuum made of?
The Shark Powered Lift-Away Speed with DuoClean is produced with a combination of durable plastics, including ABS and PP, along with some metal and rubber components.