hubble Guardian+ Monster Hunter Rise Wiki User Guide

hubble Guardian+ Monster Hunter Rise Wiki

USER’S GUIDE

Wearable Sleep Quality Tracker with Wellness & Activity Indicators Includes Smart Soother & Audio Monitor
Guardian+
The features described in this user’s guide are subject to modifications without prior notice.

Welcome…
to your new Guardian+!
Thank you for purchasing your new Hubble Nursery product. The Guardian+ displays your baby’s well-being status on your smartphone, available in our HubbleClub APP. Understand how well the baby has slept through the long nights by looking at the sleep quality report generated by the Guardian+. The Audio Monitor and Soother create a calm and relaxing nursery ambience, in various ways, helping your baby sleep peacefully and you can hear them sleeping in another room. Connect your phone via BT and play a lullaby or audiobook for your little one, on the high-quality speaker. Choose from 7 different night light colors to soothe your baby, in the dark. The night light also provides guidance, during late night feeding and diaper changes, without having to turn on the harsh, aggressive bedroom lights. Please retain your original dated sales receipt for your records. For warranty service of your Hubble product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is requested but not required for warranty coverage.
For product related questions, please contact:
Live Chat: hubbleconnected.com
Email: support@hubbleconnected.com
https://hubbleconnected.com/warranty https://hubbleconnected.com/apps /product-registration
Visit support.hubbleconnected.com to download the User Guide with instructions, answers to frequently asked questions, and more to help you get the most from your product.

Inside the Box

•  1 x Base Station
• 1 x Wearable Sensor
• 5 x Straps for sensor
• 1 x USB Charging Cable (Type-C)
• 1 x Quick Start Guide

Overview of Guardian+

Base Station

1. Brightness up
2. Brightness down
3.  Night light
4.  Connect Chat™
5. Soothing sound
6. Volume down
7. Volume up
8. Charging indicator for Smart Sensor
9. Charging pins
10. Power ON-OFF switch
11. Pairing LED indicator
12. Pair Button (Hubble Club and BT speaker)
13.  Power Socket
14. Power On indicator

Smart Sensor

1. Oxygen sensor
2. Power ON-OFF switch
3. Charging ports
4. Heart rate sensor

Safety Instructions

WARNING
Guardian+ is not a medical device. It is not intended to diagnose, treat, cure, or alleviate any disease or health condition, including, but not limited to, Sudden Infant Death Syndrome (SIDS). False positive or false negative readings about your baby’s patterns are a potential risk. This product is only intended to assist you in tracking your baby’s wellbeing and is not intended to replace you as a caregiver. You are responsible for the health and wellbeing of your baby and should follow safe sleep, health, and care guidelines.

• Do not use Guardian+ as a diagnostic tool.
• Do not use Guardian+ if your doctor recommends the use of a hospital pulse oximeter or hospital apnea monitor.
• Do not use Guardian+ as an excuse for unsafe sleep habits.
• Do not use Guardian+ as a replacement for or in lieu of adult care. The guardian is an aid. It is not a substitute for adult supervision. For premature babies, babies on supplemental oxygen, or babies with health conditions, please consult your health professional to determine whether or not guardian is right for you. This product is not FDA approved. To obtain optimal and safe user experience, please carefully read, understand, and follow all instructions and warnings prior to use. Also, read and follow recommendations from the American Academy of Pediatrics, including Safe Sleep guidelines found at www.healthychildren.org.

Important guidelines for installing your Guardian+

• Use of other 2.4 GHz products, such as other wireless networks, BT® systems or microwave ovens may cause interference with this product. Keep the unit away from these types of products, or turn them off if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi® connection available.

System Requirements of Smart Device

Smartphones/Tablets: AndroidTM and iOS® only. Minimum System Requirement: iOS 12.0, Android 8.0, BT 4.2.

Getting Started

Power on Base Station

Connect Base Station through the USB charging cable provided with a DC5V 1A power adapter (not included).

Connect to Hubble Club

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• Scan the QR code with your smart device and download Hubble Club by Hubble Connected App from the App Store for iOS devices or from the Google Play TM Store for Android TM devices.
• Install Hubble Club by Hubble Connected App on your device.

1. Slide the Power On/Off switch to ON to turn Base Station on.
2. Open the Hubble Club by Hubble Connected App on your compatible smartphone or tablet, select Wellness and then Guardian+ to access to Base Station setup.
3. Press and hold Pair button at the bottom of Base Station, you will hear a voice prompt “Ready for Pairing” when the device enters Hubble Club App pairing mode, follow the in-app instructions to connect Base Station to your account. 4. If registration fails or connection cannot be completed during 60s, connection mode will be turned off, please try again with steps 2 & 3. 5. Full control and full features can be accessed with Hubble Club App.

Operation of Base Station

Control Night Light

1. Tapping the Night Light icon on the top of Base Station will change the color of night light. Tapping again with cycle all colors. 2. The brightness of night light can be adjusted by tapping the brightness up and brightness down icons.

Control Soothing Sound

1. Tap the Soothing Sound icon on the top of Base Station to change the soothing sound.
2. The volume of the soothing sound can be adjusted by tapping the volume up and volume down icons.

Connect ChatTM

Connect ChatTM in Guardian+ is designed in such a way that both parent and child can send voice recorded messages to each other.

1. Tap and hold Connect Chat TM icon until a beep tone is heard from the Base Station, release tapping and start recording a voice message. (A single voice message can have maximum recording time of 20 sec.)

2. Tap Connect Chat TM icon again to stop the recording and send voice massage to the smartphone registered in the Hubble Club App.
   ● Parent will receive an app notification when new voice message has arrived.
   ● Parent in reply can record their voice message through the app creating a bi-directional conversation.

3. When a new voice message is received, the night light of Base Station will blink, tap Connect Chat TM icon to listen the voice massage from Hubble Club App.

Use Base Station as a BT Speaker

1. Press and hold the Pair button on the bottom of Base Station for 2s. You will hear a beep tone and the Pair LED indicator blinks in blue color when the device enters BT pairing mode.
2. Go to the Set-Up menu of your mobile phone. Then go to BT Connection.
3. Find the Device name “Guardian Audio” and connect.
4. If the connection fails, please try again by going through steps 1 to 3. 5. Stream the audio from your mobile phone and listen to it in Base Station.
   Note : Once BT is disconnected, reactive BT by short pressing Pair button, and reconnect Base Station on your mobile phone.

Using of Smart Sensor

Device Power and Charging

1. Install the power adaptor and insert the plug into Base Station.

2. Power on and off using the switch under the device.

3. Charge the device by laying the sensor on the charging pins of the base station. The base station must be turned on for the Sensor to charge.

4. Please place the sensor as the illustration below for charging.
   CHARGING
   correct position for charging 1mm away from the indication line
   
   NOT CHARGING
   incorrect position for charging cover the indication line
   
   NOT CHARGING
   incorrect position for charging around 5mm away from the indication line 1m
   

5. The charging indicator will turn red during charging and will turn to blue when the senor is fully charged.
   Tip: Switch off the sensor to charge when the senor is extremely low in battery.

Device Placement

1. Place the sensor on the smallest part of your child’s ankle just above the ankle bone. The sensor must be facing the outside of the ankle (as shown in the picture below). Use the Velcro on the straps to secure the device in place.
2. To avoid discomfort, red marks, pressure sores or blister due to incorrect use, ensure the device is fitted snugly but not wrapped too tight. Different strap lengths are available for different leg widths for maximum comfort.
3. The operation distance between the wearable sensor and base station works best between 6-9 feet (2-3m).
   

Disposal of the Device (environment)

At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
Please contact your local authorities in case you need more information on the collection points in your area.

Troubleshooting

Audio issue

• If audio is breaking or delaying during baby monitoring mode, it could be due to weak WIFI network. Please relocate the Guardian+ to somewhere with a better WIFI signal.
  Network issue

• If Guardian+ is showing offline on the APP, restart the unit. You can also try closing the APP and open it again.

• If the issue persists, factory reset the unit by holding down the Hubble Pair button for 10 seconds. You will need to register the product on Hubble Club APP again.
  BT issue

• If BT cannot be searched from the phone, restart the Guardian+ and reactive the BT to connect or pair again.

Disposal of the Device (environment)

At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this.
Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.

Troubleshooting

Audio issue

• If audio is breaking or delaying during baby monitoring mode, it could be due to weak WIFI network. Please relocate the Guardian+ to somewhere with a better WIFI signal.

Network issue

• If Guardian+ is showing offline on the APP, restart the unit. You can also try closing the APP and open it again.
• If the issue persists, factory reset the unit by holding down the Hubble Pair button for 10 seconds. You will need to register the product on HubbleClub APP again.

BT issue

• If BT cannot be searched from the phone, restart the Guardian+ and reactive the BT to connect or pair again.

requirement: Android™ 8.0 iPhone®/iPad® iOS version 12.0
General| How do I download the App for Android™ and iOS devices?| Android™:

–Open the Google Play Store on your Android™ device.

– Select Search

–   Type in “HubbleClub by Hubble Connected”

– The results will show the Hubble App

– Select to install it

iOS Device:

– Open the App Store™

– Select Search

– Type in “HubbleClub by Hubble Connected”

– The results will show the Hubble App

– Select to install it

General| When I try to view my device, I get a prompt for device firmware upgrade. What should I do?| Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the device features.
Account| I am unable to login even after registration.| Please check your user name and password.
Account| I receive an error mes- sage saying: “Email ID is not registered”.| Please ensure that you have registered with us. Tap Create Account to create an account.
Account| What do I do if I forgot my password?| Click on the “Forgot Password” link on https://app.hubbleconnected. com/#lostpassword OR on your An- droid™ or iOS application. An email will be sent to your registered email address.
Account| I am unable to receive a new password although I have used the “Forgot password” option.|

1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder
2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account.

HubbleClub| Cannot find my product

model on APP.

| There are more than one Hubble App. Check if you download correct App “HubbleClub By Hubble Connected” and select Wellness.
Connectivity Issues| I get a message: We are having problems accessing your device. This could be due to lack of internet connec- tion. Please wait and try again later.|

1. Please try again in a few minutes. This could be because of any issue with your internet connection.
2. If the problem remains, please restart your device to check if this fixes the problem
3. Please restart your WIFI Router.

Connectivity issues| I am not able to access my device.| Please check if the device is within Wi-Fi® range. Please try to move the device closer to the router for better Wi-Fi® connectivity and try again.
Connectivity issues| Sensor is offline| The sensor only shows online when transmitting date. This happens every 60 to 70 seconds.
Feature| Nightlight not on.|

1. Press nightlight button on Base Station to cycle to next color
2. Increase brightness level on Base Station or using the HubbleClub App.

Feature| Cannot hear sounds, music, or stories.|

1. Increase volume on Base Station.
2. Increase volume in Hubble Club
3. Sounds, Music, or Story is paused.

Feature| Cannot pair to BT.|

1. Make sure you are pressing the Pairing button  on the bottom of the Base Station.
2. Make sure BT on your mobile device is turned on.

Feature| No sound.|

1. Make sure the Base Station is connected to your mobile device
2. Increase volume on the Base Station.
3. Increase volume on your mobile device.

General Information

If your product is not working properly, read this User Guide. Contact Customer Service:
Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration: https://hubbleconnected.com/apps/product-registration
Consumer Products and Accessories Limited Warranty (“Warranty”)
Thank you for purchasing this Hubble Smart Nursery branded product manufactured by Hubble Baby (HK) Limited (“HUBBLE”).
What Does this Limited Warranty Cover?
Subject to the items listed below in the section “What is not Covered” HUBBLE warrants that this Hubble connected branded product (“Product”) will be free from defects in material and workmanship under normal use for a period of 1 year from the date of purchase and that any certified accessory

(“Accessory”) sold for use with this product will be free from defects in materials and workmanship under normal use for a period of 90-days from the date of purchase. This Limited Warranty is your exclusive warranty and is not transferable.
What is not covered?
This Limited Warranty excludes and does not cover:

• Normal deterioration or wear resulting from use;

• Damage caused by or resulting from misuse, abuse, or accident;

• Damage caused by or resulting from improper operation or storage;

• Damage caused by or resulting from contact with foreign substances,
  including, but not limited, to liquid, water, rain, humidity, perspiration, sand, dirt, and/or food;

• Damage caused by or resulting from the use of Non-Hubble Smart Nursery branded or certified Products or Accessories or other peripheral equipment;

• Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Hubble connected or their authorized representatives;

• Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and,

• Periodic maintenance, repair and replacement of parts due to normal wear and tear.

What Other Limitations Are There?
THIS LIMITED WARRANTY SETS FORTH THE ENTIRE LIABILITY OF HUBBLE AND CONTAINS YOUR SOLE AND EXCLUSIVE REMEDY. OTHER THAN THIS LIMITED WARRANTY, HUBBLE MAKES NO ADDITIONAL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF YOUR STATE DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, THEN THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. REPAIR OR REPLACEMENT IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST HUBBLE AND Hubble Smart Nursery. IN NO EVENT SHALL HUBBLE OR Hubble Smart Nursery’s LIABILITY TO REPAIR OR REPLACE YOUR PRODUCT OR ACCESSORY EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT AND ACCESSORY AND HUBBLE AND Hubble Smart Nursery’s TOTAL LIABILITY FOR DAMAGES ARISING FROM THIS LIMITED WARRANTY SHALL NOT EXCEED THE PRICE YOU PAID FOR THE PRODUCT AND ACCESSORY REGARDLESS OF WHETHER SUCH CLAIM ARISES UNDER CONTRACT, STATUTE, TORT OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL HUBBLE OR Hubble Smart Nursery BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES. ALL DISCLAIMERS, LIMITATIONS OF LIABILITY AND MODIFICAITONS OF WARRANTIES STILL APPLY EVEN IF THE LIMITED REMEDY OF REPAIR AND REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights that vary from one jurisdiction to another.
Who is covered?
This Warranty extends only to the first consumer purchaser and is not transferable.
What will HUBBLE do?

HUBBLE or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty. In the event that replacement is necessary to remedy a defect in material or workmanship, HUBBLE may use new or remanufactured products, accessories or parts of equal quality to the original Product or Accessory.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please contact us by: Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration: https://hubbleconnected.com/apps/product- registration You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a HUBBLE Authorized Repair Center. You must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, (e) your name, address, email address and telephone number. These terms and conditions constitute the complete warranty agreement between you and HUBBLE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by HUBBLE or representations made by any agent, employee or staff of HUBBLE, that may have been made in connection with your purchase of any Product and/or Accessory.

FCC and IC regulations (FCC Part 15)

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. Industry Canada. This device complies with Industry Canada license-exempt RSS standard(s): Operation is subject to the following Two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Download User Guide from website: support.hubbleconnected.com

Technical Specifications

Manufactured, distributed and sold by Hubble Baby (HK) Limited. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is trademark of the Wi-Fi Alliance. All rights reserved.

References

• Hubble Connected - Keeping You Connected | HubbleConnected.com
• HealthyChildren.org - From the American Academy of Pediatrics
• Hubble Connected
• Hubble Connected

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