Yale Locks & Hardware nexTouch Wireless Touchscreen with Z-Wave NTB620-ZW2 Manual

June 8, 2024
Yale Locks & Hardware

Yale Locks & Hardware

nexTouch Wireless Touchscreen with Z-Wave

SKU: NTB620-ZW2

Quickstart

This is a
secure
Door Lock – Keypad
for
U.S. / Canada / Mexico
.

Please make sure the internal battery is fully charged.

To add this device to your network execute the following action:
1. Enter the 4-8 digit master PIN code followed by the gear key.2. Press the 7 key followed by the gear key.3. Press the 1 key followed by the gear key.

Please refer to the
Manufacturers Manual
for more information.

Important safety information

Please read this manual carefully. Failure to follow the recommendations in this manual may be dangerous or may violate the law.
The manufacturer, importer, distributor and seller shall not be liable for any loss or damage resulting from failure to comply with the instructions in this manual or any other material.
Use this equipment only for its intended purpose. Follow the disposal instructions.

Do not dispose of electronic equipment or batteries in a fire or near open heat sources.

What is Z-Wave?

Z-Wave is the international wireless protocol for communication in the Smart Home. This
device is suited for use in the region mentioned in the Quickstart section.

Z-Wave ensures a reliable communication by reconfirming every message ( two- way
communication
) and every mains powered node can act as a repeater for other nodes
( meshed network ) in case the receiver is not in direct wireless range of the
transmitter.

This device and every other certified Z-Wave device can be used together with any other
certified Z-Wave device regardless of brand and origin
as long as both are suited for the
same frequency range.

If a device supports secure communication it will communicate with other devices
secure as long as this device provides the same or a higher level of security.
Otherwise it will automatically turn into a lower level of security to maintain
backward compatibility.

For more information about Z-Wave technology, devices, white papers etc. please refer
to www.z-wave.info.

Product Description

Yale nexTouch provides small business owners a wireless access management solution with the security of commercial grade locks and the convenience and cost-efficiency of wireless installation. The nexTouch product is a keypad access lock designed to meet most small business applications, both interior and exterior. The lock can be paired with a Z-Wave system for easy integration into new and existing alarm and automation platforms.Yale nexTouch offers many benefits for the small business owner, including easy management of employee access rights and attendance, seeing to unattended deliveries, monitoring of business hours, managing remote locations, and increased security. Lock features may vary based on the chosen integration system, but typically include accommodation of up to 500 users, real-time notifications, audit trail, scheduling of access rights and remote access. To meet small business security needs Yale nexTouch locks are ANSI/BHMA Grade 1 certified, UL listed for use on fire doors and windstorm listed. The product is designed for standard commercial doors, ideal for employee, delivery or back entrances. The lock is available with a backlit push button or touchscreen keypad, the latter offering low battery and tamper alarm indicators on the device.

Prepare for Installation / Reset

Please read the user manual before installing the product.

In order to include (add) a Z-Wave device to a network it must be in factory default
state.
Please make sure to reset the device into factory default. You can do this by
performing an Exclusion operation as described below in the manual. Every Z-Wave
controller is able to perform this operation however it is recommended to use the primary
controller of the previous network to make sure the very device is excluded properly
from this network.

Reset to factory default

This device also allows to be reset without any involvement of a Z-Wave controller. This
procedure should only be used when the primary controller is inoperable.

Please use this procedure only when the network primary controller is missing or otherwise inoperable.1. Remove the inside lever with the lever removal tool.2. Remove battery cover using hex wrench provided with lock.3. Remove four (4) AA batteries.4. Remove the 10-32 x 3/4″ pan head screw from the center of the battery housing into the barrel nut of the outside assembly.5. Remove inside escutcheon. Cables may stay connected.6. Reinstall batteries 7. On the back of the PC board, push and hold the Reset Button with the lever removal tool for 3 seconds.8. While continuing the press the reset button, temporarily remove one AA battery.9. Reinstall the battery10. Release reset button and wait 15 seconds. Speaker will announce “Welcome to Yale”11. Reassemble escutcheon

Inclusion/Exclusion

On factory default the device does not belong to any Z-Wave network. The device needs
to be added to an existing wireless network to communicate with the devices of this network.
This process is called Inclusion.

Devices can also be removed from a network. This process is called Exclusion.
Both processes are initiated by the primary controller of the Z-Wave network. This
controller is turned into exclusion respective inclusion mode. Inclusion and Exclusion is
then performed doing a special manual action right on the device.

Inclusion

1. Enter the 4-8 digit master PIN code followed by the gear key.2. Press the 7 key followed by the gear key.3. Press the 1 key followed by the gear key.

Exclusion

1. Enter the 4-8 digit master PIN code followed by the gear key.2. Press the 7 key followed by the gear key.3. Press the 3 key followed by the gear key.

Quick trouble shooting

Here are a few hints for network installation if things dont work as expected.

  1. Make sure a device is in factory reset state before including. In doubt exclude before include.
  2. If inclusion still fails, check if both devices use the same frequency.
  3. Remove all dead devices from associations. Otherwise you will see severe delays.
  4. Never use sleeping battery devices without a central controller.
  5. Dont poll FLIRS devices.
  6. Make sure to have enough mains powered device to benefit from the meshing

Association – one device controls an other device

Z-Wave devices control other Z-Wave devices. The relationship between one device
controlling another device is called association. In order to control a different
device, the controlling device needs to maintain a list of devices that will receive
controlling commands. These lists are called association groups and they are always
related to certain events (e.g. button pressed, sensor triggers, …). In case
the event happens all devices stored in the respective association group will
receive the same wireless command wireless command, typically a ‘Basic Set’ Command.

Association Groups:

Group NumberMaximum NodesDescription

1 5 Z-Wave Plus Lifeline

Configuration Parameters

Z-Wave products are supposed to work out of the box after inclusion, however
certain configuration can adapt the function better to user needs or unlock further
enhanced features.

IMPORTANT: Controllers may only allow configuring
signed values. In order to set values in the range 128 … 255 the value sent in
the application shall be the desired value minus 256. For example: To set a
parameter to 200 it may be needed to set a value of 200 minus 256 = minus 56.
In case of a two byte value the same logic applies: Values greater than 32768 may
needed to be given as negative values too.

Parameter 1: Silent Mode on/off

Level control, 1, 2, 3 default is 1. Levels are 1 and 3 for models with no spoken prompts default is 1 or high
Size: 1 Byte, Default Value: 1

SettingDescription

1 – 3 Level

Parameter 11: One Touch Locking

0x00 = OFF, 0xFF = ON default is 0xFF or ON.
Size: 1 Byte, Default Value: 0

SettingDescription

0 One Touch Locking Off
-128 One Touch Locking On

Parameter 12: Privacy Button

0x00 = OFF, 0xFF = ON default is 0x00 or OFF
Size: 1 Byte, Default Value: 0

SettingDescription

0 Privacy Button Off
-128 Privacy Button On

Parameter 15: Reset to Factory Defaults

01 = Lock will execute Reset To Factory.02 = Reserved for future use (Lock will currently execute Reset To Factory same as 01). No default valuePlease use this procedure only when the network primary controller is missing or otherwise inoperable
Size: 1 Byte, Default Value: 0

SettingDescription

0 Reset to Factory Off
-128 Reset to Factory On

Parameter 18: Door Propped Timer

10 to 127 second.This value is represented as seconds X 10. (ie a value of 4 would mean a door propped timer of 40 seconds) Set to 0x00 to disable Door Propped Alarm.Default = 0x00 (off)
Size: 1 Byte, Default Value: 0

SettingDescription

20 – 127 Seconds

Parameter 19: DPS Alarm

0x00 = OFF, 0xFF = ON Default is 0x00 or off.Used to enable/disable door condition alarms for locks that support a door position sensor.Any lock that does not support DPS will always report 0x00.
Size: 1 Byte, Default Value: 0

SettingDescription

0 DPS Alarm Off
-128 DPS Alarm On

Parameter 2: Auto Relock On/Off

0x00 = OFF, 0xFF = ON default is 0x00 or OFF
Size: 1 Byte, Default Value: 0

SettingDescription

0 Auto Relock Off
-128 Auto Relock On

Parameter 3: Auto Relock Time

10 to 127 seconds default is 5 seconds
Size: 1 Byte, Default Value: 5

SettingDescription

10 – 127 Seconds

Parameter 4: Wrong Code Entry Limit

3 to 10 default is 5 times
Size: 1 Byte, Default Value: 5

SettingDescription

3 – 10 Times

Parameter 5: Language

Set the lock language. Default is 1= English
Size: 1 Byte, Default Value: 1

SettingDescription

1 English Language
2 Spanish Language
3 French Language

Parameter 7: Shut Down Time (after wrong code entries)

10 to 127 seconds default is 60 seconds
Size: 1 Byte, Default Value: 60

SettingDescription

10 – 127 Seconds

Parameter 8: Operating Mode

This sets the operating mode for the lock.
Size: 1 Byte, Default Value: 0

SettingDescription

0 Normal Mode (Default)
1 Vacation Mode (Keypad Locked Out)
2 Privacy Mode (Keypad Locked, RF Unlock Functional)

Technical Data

Hardware Platform ZM5101
Device Type Door Lock – Keypad
Network Operation Listening Sleeping Slave
Firmware Version HW: 255 FW: 1.67:15.00
Z-Wave Version 6.51.07
Certification ID ZC10-17065633
Z-Wave Product Id 0x0129.0x8003.0x0B00
Supported Notification Types Access ControlPower Management
Outdoor Use ok
IP (Ingress Protection) Rated ok
Color Chrome
Door Lock Type Lever Handle
Firmware Updatable Updatable by Consumer by RF
Frequency XXfrequency
Maximum transmission power XXantenna

Supported Command Classes

  • Association Grp Info
  • Association V2
  • Battery
  • Configuration
  • Device Reset Locally
  • Door Lock Logging
  • Door Lock V2
  • Firmware Update Md V3
  • Manufacturer Specific V2
  • Notification V4
  • Powerlevel
  • Schedule Entry Lock V3
  • Security
  • Time Parameters
  • Time V2
  • User Code
  • Version V2
  • Zwaveplus Info V2

Explanation of Z-Wave specific terms

  • Controller — is a Z-Wave device with capabilities to manage the network.
    Controllers are typically Gateways,Remote Controls or battery operated wall controllers.

  • Slave — is a Z-Wave device without capabilities to manage the network.
    Slaves can be sensors, actuators and even remote controls.

  • Primary Controller — is the central organizer of the network. It must be
    a controller. There can be only one primary controller in a Z-Wave network.

  • Inclusion — is the process of adding new Z-Wave devices into a network.

  • Exclusion — is the process of removing Z-Wave devices from the network.

  • Association — is a control relationship between a controlling device and
    a controlled device.

  • Wakeup Notification — is a special wireless message issued by a Z-Wave
    device to announces that is able to communicate.

  • Node Information Frame — is a special wireless message issued by a
    Z-Wave device to announce its capabilities and functions.

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