Extreme networks AP5010 Extreme Wireless Indoor Access Points User Guide

Extreme networks AP5010 Extreme Wireless Indoor Access Points

AP5010 and AP5010U Overview

The AP5010 and AP5010U access points are high-performance 802.11ax Wi-Fi 6E, 6 GHz, 5 GHz band, and 2.4 GHz band access points designed for high-density indoor environments. The access points support IEEE 802.11ax Orthogonal Frequency-Division Multiple Access (OFDMA) multi-user access.
The access point can be installed on an indoor environment such as a ceiling rail, on nonstandard ceilings, and on a wall.

The AP5010 and AP5010U access points have the following features:

• One multicolor LED status light
  For LED activity description, see “Status LED Activity Description”

• One light sensor located at the top of the device

• Two Ethernet ports – Eth0 and Eth1
  Ethernet ports (Eth0 and Eth1) automatically negotiate full-duplex connections withthe connecting device.

  • Eth0 is 5/2.5/1GE/100 with Power over Ethernet (PoE)
  • Eth1 is 2.5/1GE/100 with PoE power sourcing equipment (PSE)
    These ports are auto-sensing and adjust to straight-through and crossover standard Cat6 or better Ethernet cables automatically. The access point receives power through an Ethernet connection to the ETH0 port from PSE that is compatible with the 802.3bt and 802.3at standards.

• One USB port
  Use the USB port to connect USB-based beacons such as iBeacon and Internet of
  Things (IoT) devices. Remove the protective cover to access the USB port.

• One micro USB console port

• One reset button

• One Kensington lock
  The best practice is to use Kensington locks for locking the device.

• Temperature:

  • Operating temperature: 0 °C to +50 °C (+32 °F to +122 °F)
  • Storage temperature: -40 °C to +70 °C (-40 °F to +158 °F)

• Relative humidity : 0% to 95% non-condensing

Power Specifications

• IEEE 802.3bt PoE Power
• Ultra-wideband (UWB) support on AP5010U

Power Options

• Power Draw:
  • Typical : 21.0 W; Max: 25.5 W
• 802.3bt PoE capable
• Gigabit Ethernet port

For detailed device and radio specifications, refer to the AP5010 Data Sheet.

Figure 1 AP5010 and AP5010U access points hardware components

Table 1 AP5010 access point hardware ports

Status LED Activity Description

The AP5010 and AP5010U access points have one status light on top of the chassis. The status light conveys operational states for system power, firmware updates, Ethernet and wireless interface activity, and major alarms.

• Dark : Power is off.
• Solid white : The device power is on and the access point is ready to use. The device has successfully established a Control And Provisioning of Wireless Access Points (CAPWAP) connection to ExtremeCloud IQ and is operating normally.
• Slow-blinking white : The device has a CAPWAP connection to ExtremeCloud IQ, but is operating on 802.3at power instead of 802.3bt power.
• Solid amber: The device power is on and the access point is in boot up mode, or is running without a CAPWAP connection.
• Slow-blinking amber : The device has no CAPWAP connection to ExtremeCloud IQ, and is operating on 802.3at power instead of 802.3bt power.
• Fast-blinking amber : The device is updating its IQ Engine firmware

Micro USB Console Port

Through the console port, you can make a serial connection between your management system and the access point.

Note : When you connect to the device using the micro USB Console port, the management station from which you connect to the device must have a VT100 emulation program, such as Tera Term Pro© (a free terminal emulator) or Hilgraeve HyperTerminal® (provided with Windows operating systems from XP forward).

AP5010 and AP5010U Box Contents

Ensure that the following items are available:

All optional brackets and accessories are sold separately. For detailed installation instructions about all mounting procedures, refer to the ExtremeWireless AP5010 Access Point Installation Guide and the 802.11ax and Cloud Access Points Accessories Guide in the Extreme Networks Documentation Support site

Position the Access Point before Installation

There is a red dot on the back of the access point and the bracket that will work as a guide to position the access point for installation. Line up the red dot on the access point and the bracket for ease of installation.

Install the Access Point

Electrical Hazard : Only qualified personnel must perform installation procedures

Use these instructions as guidelines for mounting and connecting the AP5010 or the AP5010U access point easily and safely.

Install the Access Point on a Standard Ceiling Rail

The AP5010 and AP5010U access points ship with a mounting bracket for standard 15/16 in. dropped ceiling grid. For non-standard ceiling rail installations, see “Install the Access Point on a Non-Standard Ceiling Grid or a Wall

1. Remove the ceiling tiles.

2. Align the accessory on the ceiling rail in such a way that the accessory metal hinges are almost parallel to the sides of the ceiling rail.

3. Rotate the accessory clockwise until the metal hinges hook over the edge of the rail and the white tabs click in place
   Note : There are two white tabs in the back of the accessory that holds on to the ceiling rail in place. Use your finger to push and unhook one side of the white tab if you want to remove the accessory from the ceiling rail.
   Figure 2 AH-ACC-BKT-AX-TB bracket

4. Attach the Ethernet port cap to the access point Ethernet port. For more information about Ethernet cap, refer to Ethernet Cap Accessory Information on the 802.11ax and Cloud Access Points Accessories Guide.

5. Align the red dot on the back of the access point against the bracket red dot.
   Note : The accessory has a circular tip that fits into the circular depression on the back of the access point

6. Press and rotate the access point 1/8th turn clockwise until it clicks into place on the accessory.
   Figure 3 AP5010 or AP5010U access point ceiling install

7. Attach the Cat6 RJ45 cable to the ETH0 or ETH1 port.

8. Replace the ceiling tiles.

Install the Access Point on a Non-Standard Ceiling

Grid or a Wall

• For detailed non-standard ceiling grid installation or wall installation instructions, refer to the 802.11ax and Cloud Access Points Accessories Guide.
• The access point can be installed on a non-standard ceiling grid using the following accessories:
  Table 4 Non-standard ceiling grid and wall accessories information

Note : The default bracket for wall installation is the ACC-BKT-AX-JB bracket. Order the -JB bracket for new wall installations. The AH-ACC-BKT-AX- WL bracket is for users who already have the -WL brackets.

Lock the Access Point after Installation

Secure the access point by using the Kensington lock on the side of the access point. The security feature is used to prevent the access point from being removed from the mounting accessory

Antenna Information

The access points have internal antennas.

• 4 Dual-band 2.4G/5G antenna
• 4 6G band antenna
• 2 Dual 5G/6G antenna
• 1 BLE antenna
• 1 UWB antenna (for AP5010U only

Professional Installation Instruction

Installation personnel

This product is designed for specific application and needs to be installed by a qualified personnel who has RF and related rule knowledge. The general user shall not attempt to install or change the setting.

Installation procedure
Refer to the ExtremeWireless AP5010 Access Point Installation Guide.
Warning : Select the installation position and ensure that the final output power does not exceed the limit set forth in relevant rules. The violation of the rule could lead to serious federal penalty.

Regulatory and Compliance Information

Safety Guidelines

This section contains notices that are intended to protect your personal safety and to prevent damage to the equipment.

Qualified Personnel:

Electrical Hazard : Only qualified personnel must perform installation procedures. Within the context of the safety notes in this documentation, qualified persons are defined as persons who are authorized to commission grounding devices, systems, and circuits in accordance with established safety practices and standards. A qualified person understands the requirements and risks involved with installing outdoor electrical equipment in accordance with national codes

Federal Communication Commission Interference Statement

FCC regulations restrict the operation of this device to indoor use only. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio or TV technician for help

Caution : Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment

This device is restricted for indoor use. This equipment may only be operated indoors. Operation outdoors is in violation of 47 U.S.C. 301 and could subject the operator to serious legal penalties. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or Communications with unmanned aircraft systems.

Warning : FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 43 cm for AP5010 and 44 cm for AP5010U between the radiator and your body

Japan Indoor Use Statement
For Japan, AP5010 access point is restricted for indoor use in the 5150-5350 MHz band only

European Union (EU) Radiation Warning Statement

Warning : This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body

Selling Countries

Restrictions or requirements in the UK

| AT| BE| BG| HR| CY| CZ| DK
---|---|---|---|---|---|---|---
EE| FI| FR| DE| EL| HU| IE
IT| LV| LT| LU| MT| NL| PL
PT| RO| SK| SI| ES| SE| UK(NI)

UK Statement and CE Statement

This equipment complies with the UK and EEA radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body .

The frequency and the maximum transmitted power in the UK and European Conformity are listed below:

Warning : The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

CE – The device is restricted to indoor use only when operating in the 5945 to 6425 MHz frequency range.
UK – The device is restricted to indoor use only when operating in the 5925 to 6425 MHz frequency range.
Hereby, Extreme Networks declares that the radio equipment AP5010, AP5010U is in compliance with Radio Equipment Regulations 2017. For more details, contact Extreme Compliance Request at ComplianceRequest@extremenetworks.com

Extreme Networks UK Address
Extreme Networks, UK Ltd. 250 Longwater Avenue Green Park 1st Floor Reading, UK

Extreme Networks EU Importer Address

Extreme Networks, Ireland Ops Ltd. Rineanna House Shannon Industrial Estate Shannon, V14CA36 Ireland

Industry Canada Notice

Warning : For indoor use only.
Pour une utilisation en intérieur uniquement

Operation on oil platforms, cars, trains, boats, and aircraft are prohibited except for on large aircraft flying above 10,000 ft.

Warning : IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 40 cm between the radiator and your body.
Caution : The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter

Hazardous Substances

This product complies with the requirements of Directive 2011/65/EU of the European Parliament and ofthe Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

European Waste Electrical and Electronic Equipment (WEEE) Notice

In accordance with Directive 2012/19/EU of the European Parliament on waste electrical and electronic equipment (WEEE):

1. The symbol above indicates that separate collection of electrical and electronic equipment is required.
2. When this product has reached the end of its serviceable life, it cannot be disposed of as unsorted municipal waste. It must be collected and treated separately.
3. It has been determined by the European Parliament that there are potential negative effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment.
4. It is the users’ responsibility to utilize the available collection system to ensure WEEE is properly treated.

For information about the available collection system, please contact Extreme Environmental Compliance at Green@extremenetworks.com.

Declaration of Conformity in Languages of the European Community

Hereby, Extreme Networks declares that the radio equipment type (AP5010, AP5010U) is in compliance with Directive 2014/53/EU. For full text of the EU Declaration of Conformity, please contact Extreme Regulatory Compliance at compliancerequest@extremenetworks.com

Scan to Download the XIQ Mobile Application

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Use your mobile device camera to scan the serial number, capture installation images, assign or change device location, and network policy. The XIQ Companion mobile application enables you to access the device CLI for troubleshooting and view device and client status

• XIQ iOS Mobile App
• XIQ Android Mobile App

Scan for Product Support Details

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Notice
Copyright © 2022 Extreme Networks, Inc. All Rights Reserved

Legal Notices

• Extreme Networks, Inc. reserves the right to make changes in specifications and other information contained in this document and its website without prior notice. The reader should in all cases consult representatives of Extreme Networks to determine whether any such changes have been made.
• The hardware, firmware, software or any specifications described or referred to in this document are subject to change without notice.

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Documentation, Installation Videos, and Support
For product support, including Documentation and Installation Videos, visit: www.extremenetworks.com/documentation

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