Venstar Voyager T3700 / T3800 / T3900 / T4700 / T4800 / T4900 Manual

June 8, 2024
VENSTAR

Venstar

Voyager

SKU: T3700 / T3800 / T3900 / T4700 / T4800 / T4900

Quickstart

This is a ****

HVAC-Thermostat
for
U.S. / Canada / Mexico
.

To run this device please connect it to your mains power supply.

To add this device to your network execute the following action:
Press the Accessory Setup button to enter the Z-Wave Network setup:Press the Cooler button to join the Z-Wave Network and start the connection process on the Z-Wave controller.

Please refer to the
Manufacturers Manual
for more information.

Important safety information

Please read this manual carefully. Failure to follow the recommendations in this manual may be dangerous or may violate the law.
The manufacturer, importer, distributor and seller shall not be liable for any loss or damage resulting from failure to comply with the instructions in this manual or any other material.
Use this equipment only for its intended purpose. Follow the disposal instructions.

Do not dispose of electronic equipment or batteries in a fire or near open heat sources.

What is Z-Wave?

Z-Wave is the international wireless protocol for communication in the Smart Home. This
device is suited for use in the region mentioned in the Quickstart section.

Z-Wave ensures a reliable communication by reconfirming every message ( two- way
communication
) and every mains powered node can act as a repeater for other nodes
( meshed network ) in case the receiver is not in direct wireless range of the
transmitter.

This device and every other certified Z-Wave device can be used together with any other
certified Z-Wave device regardless of brand and origin
as long as both are suited for the
same frequency range.

If a device supports secure communication it will communicate with other devices
secure as long as this device provides the same or a higher level of security.
Otherwise it will automatically turn into a lower level of security to maintain
backward compatibility.

For more information about Z-Wave technology, devices, white papers etc. please refer
to www.z-wave.info.

Product Description

Venstar Voyager thermostat features include:Large, easy-to-read display with:oScrolling information for easy setup oAdjustable backlight intensity oBacklit, color-coded buttons and legendsoBi-color LED that indicates a heating or cooling demandoChoice of Fahrenheit or Celsius displayoDisplay that can show dealer name, phone number and service alertsoChoice of English, Spanish or French HVAC system integration, including:oGas, electric or heat pump, including multi-stage systemsoDry contact inputoOutdoor sensor readyoCompatibility with condensate overflow warning systems by showing a lockout compressor message on the displayKeypad LockNon-volatile memoryWireless connectivity with optional accessoryAutomated Demand Response (ADR) readyEquipment Fault Protection (EFP) notificationAPI availableThere are three models of Voyager residential thermostats, all of which feature Simple as You Want operation with a choice of 7-day, 5+2 day or 1-day programming.oModel T3700 features 2 heat, 1 cool stages.oModel T3800 features 4 heat, 1 cool stages plus control to monitor a second temperature sensor, setpoint limiting and smart recovery.oModel T3900 is dual fuel capable, controls humidification/dehumidification and lockout auxiliary heat based on outdoor temperature.There are three models of Voyager commercial thermostats, plus a model designed specifically for the school environment, all of which are Title 24 compliant and offer Random Start functionality. oModel T4700 is non-programmable and features 2-heat and 2-cool functionality with setpoint limiting.oModel T4800 features Simple as You Want operation with a choice of 7-day, 5+1+1 day or 1-day programming with up to three occupied periods per day.oModel T4900 includes all of the T4800 features plus the ability to control or monitor a second temperature sensor, controls humidification/dehumidification, and Energy Watch functionality.oModel T4900SCH has unique programming and security capabilities specifically designed for the classroom. For more information about Venstars Voyager thermostats, please visit: http://www.venstar.com

Prepare for Installation / Reset

Please read the user manual before installing the product.

In order to include (add) a Z-Wave device to a network it must be in factory default
state.
Please make sure to reset the device into factory default. You can do this by
performing an Exclusion operation as described below in the manual. Every Z-Wave
controller is able to perform this operation however it is recommended to use the primary
controller of the previous network to make sure the very device is excluded properly
from this network.

Reset to factory default

This device also allows to be reset without any involvement of a Z-Wave controller. This
procedure should only be used when the primary controller is inoperable.

Press the Accessory Setup button to enter the Z-Wave Network setup:Press the Warmer button to remove this thermostat from the Network. When prompted, press the Warmer button again to confirm thermostat removal from the Z-Wave network.If the controller is lost or otherwise inoperable, press the Fan button to remove the thermostat forcefully from the network.

Safety Warning for Mains Powered Devices

ATTENTION: only authorized technicians under consideration of the country- specific
installation guidelines/norms may do works with mains power. Prior to the assembly of
the product, the voltage network has to be switched off and ensured against re-switching.

Inclusion/Exclusion

On factory default the device does not belong to any Z-Wave network. The device needs
to be added to an existing wireless network to communicate with the devices of this network.
This process is called Inclusion.

Devices can also be removed from a network. This process is called Exclusion.
Both processes are initiated by the primary controller of the Z-Wave network. This
controller is turned into exclusion respective inclusion mode. Inclusion and Exclusion is
then performed doing a special manual action right on the device.

Inclusion

Press the Accessory Setup button to enter the Z-Wave Network setup:Press the Cooler button to join the Z-Wave Network and start the connection process on the Z-Wave controller.

Exclusion

Press the Accessory Setup button to enter the Z-Wave Network setup:Press the Warmer button to remove this thermostat from the Network. When prompted, press the Warmer button again to confirm thermostat removal from the Z-Wave network.If the controller is not present, press the Fan button to remove the thermostat forcefully from the network.

Quick trouble shooting

Here are a few hints for network installation if things dont work as expected.

  1. Make sure a device is in factory reset state before including. In doubt exclude before include.
  2. If inclusion still fails, check if both devices use the same frequency.
  3. Remove all dead devices from associations. Otherwise you will see severe delays.
  4. Never use sleeping battery devices without a central controller.
  5. Dont poll FLIRS devices.
  6. Make sure to have enough mains powered device to benefit from the meshing

Association – one device controls an other device

Z-Wave devices control other Z-Wave devices. The relationship between one device
controlling another device is called association. In order to control a different
device, the controlling device needs to maintain a list of devices that will receive
controlling commands. These lists are called association groups and they are always
related to certain events (e.g. button pressed, sensor triggers, …). In case
the event happens all devices stored in the respective association group will
receive the same wireless command wireless command, typically a ‘Basic Set’ Command.

Association Groups:

Group NumberMaximum NodesDescription

1 5 Z-Wave Plus Lifeline

Technical Data

Hardware Platform ZM5202
Device Type Thermostat – HVAC
Network Operation Always On Slave
Firmware Version 01
Z-Wave Version 6.51.06
Certification ID ZC10-15070024
Z-Wave Product Id 0x0198.0x0003.0x0001
Frequency XXfrequency
Maximum transmission power XXantenna

Explanation of Z-Wave specific terms

  • Controller — is a Z-Wave device with capabilities to manage the network.
    Controllers are typically Gateways,Remote Controls or battery operated wall controllers.

  • Slave — is a Z-Wave device without capabilities to manage the network.
    Slaves can be sensors, actuators and even remote controls.

  • Primary Controller — is the central organizer of the network. It must be
    a controller. There can be only one primary controller in a Z-Wave network.

  • Inclusion — is the process of adding new Z-Wave devices into a network.

  • Exclusion — is the process of removing Z-Wave devices from the network.

  • Association — is a control relationship between a controlling device and
    a controlled device.

  • Wakeup Notification — is a special wireless message issued by a Z-Wave
    device to announces that is able to communicate.

  • Node Information Frame — is a special wireless message issued by a
    Z-Wave device to announce its capabilities and functions.

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