APC BR1200G-AR Uninterruptible Power Supply Instruction Manual

BR1200G-AR Uninterruptible Power Supply
Instruction Manual

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Important Safety Messages

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries.

• This UPS is intended for indoor use only.
• Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
• The battery typically lasts for three to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality AC power, and frequent short duration discharges will shorten battery life.
• Connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords.

CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery over-temperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions can result in minor or moderate injury and equipment damage.
For the recycling battery information, please go to apc.com/recycle

• CAUTION: Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions.

• CAUTION: Do not dispose of batteries in a fire. The batteries may explode.

• CAUTION: Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.

• CAUTION: Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.

• CAUTION: Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.

• CAUTION: A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:
  – Disconnect the charging source prior to connecting or disconnecting battery terminals.
  – Do not wear any metal objects including watches and rings.
  – Do not lay tools or metal parts on top of batteries.
  – Use tools with insulated handles.
  – Wear rubber gloves and boots.
  – Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.

• This manual can be downloaded from APC by Schneider Electric Website www.apc.com.

Connect the Battery

Charge the battery for at least 16 hours before use.

PowerChute™ Personal Edition Software

Overview
PowerChute Personal Edition Software allows you to use your computer to access additional power protection and management features of the Back-UPS.
Using PowerChute, you can:

• Preserve work in progress during a power outage by putting your computer into Hibernate mode. When the power returns, the computer will appear exactly as it did before the power outage.
• Configure the Back-UPS management features, such as power-saving outlets, shutdown parameters, audible alarms, and more.
• Monitor and view the status of the Back-UPS, including the estimated runtime, power consumption, power event history, and more.
  Available features will vary by Back-UPS model and operating system.
  If you choose not to install PowerChute, the Back-UPS will still provide backup power and power protection to connected equipment. However, you will only be able to configure a limited number of features using the display interface.

Compatibility
PowerChute is compatible with Windows operating systems only. For a detailed list of supported operating systems, go to www.apc.com, select Software & Firmware.
For Mac operating systems, we recommend using the native shutdown application (within System Preferences) which recognizes your battery backup and allows you to configure shutdown of your system during power outages. To access this application, connect a USB cable from the Back-UPS DATA PORT (POWERCHUTE PORT) to a USB port on your computer, and see the documentation provided with your computer.
Installation
Use the USB cable to connect the USB and Serial Data port on the UPS to the USB port on your computer. Download PowerChute™ Personal Edition Software from www.apc.com/pcpe. Select the appropriate operating system and follow directions to download and install the software.

Connect the Equipment

Battery Backup and Surge Protected outlets
When the Back-UPS is receiving input power, the Surge Protection only outlets and the Battery Backup with Surge Protection outlets will supply power to connected equipment. During a power outage or other AC problems, only the Battery Backup outlets receive power for a limited time from the Back-UPS.
Connect equipment such as printers, FAX machines, scanners, or other peripherals that do not need battery backup power to the Surge Protection Only outlets. These outlets provide full time protection from surges even if the Back-UPS is switched OFF.
Master and Controlled outlets
To conserve electricity, when the device connected to Master Outlet goes into Sleep or Standby mode, or turns Off, the Controlled by Master device(s) will shut down as well, saving electricity.
Connect a master device, such as a desktop computer or audio/visual receiver to the Master outlet. Connect peripheral devices such as a printer, speakers, or a scanner to the Controlled by Master outlets.

1. USB and Serial Data port| To use PowerChute Personal Edition, connect the supplied USB software cable or serial cable.
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2. Telephone ports| Connect a telephone cable to the IN port, and a modem to the OUT port.
3. Ground screw| Connect the ground wire from another surge suppression device such as a network or data line surge protector to the ground screw on the Back-UPS.
4. Surge Protection outlets, Controlled by Master outlet| These outlets provide surge protection during a power outage. These outlets will disconnect from AC power during a power outage, or in the event that the Master outlet goes into Sleep mode.
5. Surge Protection outlets| These outlets provide full-time surge protection, when the unit is turned on or off. Connect a printer, scanner or other devices that do not require battery backup protection.
6. AC Power Cable| Connect the Back-UPS to AC power.
7. Battery Backup outlets with Surge Protection| During a power outage or other AC problems, these outlets provide power from the Back-UPS battery. Connect essential equipment such as desktop computer, computer monitor. modem or other data sensitive devices to these outlets.
8. Battery Backup, Controlled by Master outlet with Surge Protection| During a power outage or other AC problems, these outlets provide power from the Back-UPS battery.
These outlets will disconnect from AC power during a power outage, or in the event that the Master outlet goes into Sleep mode.
Connect essential equipment such as desktop computer, computer monitor, modem or other data sensitive devices to these outlets.
9. Master outlet| Connect the master device to this outlet, in most scenarios, this will be the main computer.
10. Giga bit Ethernet surge-protected ports| Use an Ethernet cable to connect a modem to the IN port, and a computer to the OUT port.
11. External Battery Pack connector BR1500G-AR model only| Connect an external battery pack to provide additional battery backup runtime.

Operation

Power-Saving Function
To conserve electricity, configure the Back-UPS to recognize a Master device, such as a desktop computer or an A/V receiver, and Controlled peripheral devices, such as a printer, speakers, or a scanner. When the Master device goes into Sleep or Standby mode, or is switched OFF, the Controlled device(s) will be switched off as well, saving electricity.
Enable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The Back-UPS will beep to indicate that the feature is enabled. The leaf icon on the display will illuminate.
Disable the Power-Saving function. Press and hold MUTE and DISPLAY simultaneously for two seconds. The Back-UPS will beep to indicate that the feature is disabled. The leaf icon on the display will go dark.
Setting the threshold. The amount of power used by a device in Sleep or Standby mode varies between devices. It may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down.

1. Be sure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it OFF.
2. Press DISPLAY and MUTE simultaneously and hold for six seconds, until the leaf icon flashes three times and the Back-UPS beeps three times.
3. The Back-UPS will now recognize the threshold level of the Master device and save it as the new threshold setting.

Power-Saving Display
The display interface can be configured to be continuously illuminated, or to save energy, it can be configured to go dark after a period of inactivity.

1. Full Time Mode: Press and hold DISPLAY for two seconds. The display will illuminate and the Back-UPS will beep to confirm the Full-Time mode.
2. Power-Saving Mode: Press and hold DISPLAY for two seconds. The display will go dark and the Back-UPS will beep to confirm the Power-Saving mode. While in Power-Saving Mode, the display will illuminate if a button is pressed, it then goes dark after 60 seconds of no activity.

Unit sensitivity
Adjust the sensitivity of the Back-UPS to control when it will switch to battery power; the higher the sensitivity, the more often the Back-UPS will switch to battery power.

1. Be sure the Back-UPS is connected to AC power, but is OFF.
2. Press and hold the POWER button for six seconds. The LOAD CAPACITY bar will flash on and off, indicating that the Back-UPS is in programming mode.
3. Press POWER again to rotate through the menu options. Stop at selected sensitivity. The Back-UPS will beep to confirm the selection.
   Low sensitivity| Medium sensitivity (Default)| High sensitivity
   ---|---|---
   
   Input voltage is extremely low or high. (Not recommended for computers.)| The Back-UPS frequently switches tobattery power.| The connected equipment is sensitive to voltage fluctuations.

Front Panel Buttons and Display Interface
Use the three buttons on the front panel of the Back-UPS and the display interface to configure the Back-UPS.
Front panel

1. MUTE button
2. POWER ON/OFF button
3. DISPLAY button
4. Display interface
   | On Line: The Back-UPS is supplying conditioned AC power to connected equipment.
   ---|---
   | Power-Saving: Master and Controlled outlets are enabled, saving power when the master device goes into sleep or standby mode
   | Load Capacity: The load is indicated by the number of sections illuminated, one to five. Each bar represents 20% of the load.
   | Battery Charge: The battery charge level is indicated by the number of sections illuminated. When all five blocks are illuminated, the Back-UPS is at full charge. When one block is filled, the Back-UPS is near the end of its battery capacity, the indicator will flash and the Back-UPS will beep continuously.
   | Overload: The power demand from the load has exceeded the capacity of the Back-UPS.
   | Event: The event counter shows the number of events that occurred that caused the Back-UPS to switch to onbattery operation.
   | Automatic Voltage Regulation: The Back-UPS can compensate for high or low input voltage.
   When illuminated, the Back-UPS is compensating for low input voltage.
   When illuminated, the Back-UPS is compensating for high input voltage.
   | Input voltage.
   Output voltage.
   | System Events :The system has a event. The event number will illuminate on the display interface.
   See “System Events” on page 7.
   | Mute: If the line through the speaker icon is illuminated, the audible alarm has been turned off.
   | Replace Battery: The battery is not connected or is nearing the end of its useful life. Replace the battery.
   | On Battery: The Back-UPS is supplying battery backup power to the connected equipment, it will beep four times every 30 seconds.

Alarms and System Events

Audible Indicators

Four Beeps Every 30 Seconds| Back-UPS is running on battery. You should consider saving any work in progress.
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Continuous Beeping| Low battery condition and battery run-time is very low. Promptly save any work in progress, exit all open applications, and shut down the operating system.
Continuous tone| Battery Backup outputs are overloaded.
Chirps for 1 Minute every 5 hours| Battery is not able to pass the automatic diagnostic test and should be replaced.

Status Icons

the items connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and will continue to operate normally.
| The Back-UPS is operating on battery power, but is overloaded. Disconnect one of the items connected to the Back-UPS. If the Overload icon stops flashing, the Back-UPS is no longer overloaded and will continue to operate normally.
| The Back-UPS is operating on AC power, but the battery is not functioning properly. Contact Schneider Electric IT (SEIT) Customer Service to order a replacement battery. See Specifications table item Replacement Battery on page 10.
| The Back-UPS is operating on battery power and the battery power is getting low. Shut down all connected equipment to avoid losing an unsaved data. When possible, connect the Back-UPS to AC power to recharge the battery.

System Events
The Back-UPS will display these event messages. Contact Schneider Electric IT (SEIT) Technical Support.

| F01 On-Battery Overload| Turn the Back-UPS off. Disconnect non-essential equipment from the Battery Backup outlets and then turn Back-UPS on.
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F02 On-Battery Output Short| Turn the Back-UPS off. Disconnect non-essential equipment from the Battery Backup outlets and then turn Back-UPS on.
F03 On-Battery Xcap Overload| Events F03-F09 cannot be corrected by the user, contact SEIT Technical Support for assistance.
 F04 Clamp Short
F05 Charge Status
F06 Relay Welding
F07 Temperature
F08 Fan Condition
F09 Internal Event

Function Button Quick Reference

Function| Button| Timing (seconds)| UPS Status| Description
---|---|---|---|---
Power
Power On| | 0.2| Off| Press POWER to start receiving input AC power. If AC input power is not available, the Back-UPS will run on battery power.
Power Off| | 2| On| The Back-UPS is not receiving input AC power. but is providing surge protection.
Display
Status Inquiry| | 0.2| On| Verify the status or condition of the Back-UPS. The LCD will illuminate for 60 seconds.
Full-Time/Power- Saving mode| | 2| On| The LCD will illuminate and the Back- UPS will beep to confirm the Full-Time mode. The LCD will go dark and the Back-UPS will beep to confirm the Power-Saving mode. While in Power-Saving Mode, the LCD will illuminate if a button is pressed, then goes dark after 60 seconds of no activity.
Mute
Event Specific| | 0.2| On| Disable any audible alarms caused by an event.
General Status Enable/ Disable| | 2| On| Enable or disable the audible alarms. The Mute icon will illuminate and the Back-UPS will beep one time. The Mute function will not activate unless the Back-UPS is operating on battery power.
Sensitivity| | 6| Off| The Load Capacity icon will blink, indicating that the Back-UPS is in programming mode. Use the POWER button to scroll through Low, Medium, and High, stop at selected sensitivity. The Back-UPS will beep to confirm selection. See Configuration for details.
Master/Controlled outlet Enable/Disable| | 2| On| The leaf icon will go dark indicating that the Master Outlet feature is disabled or illuminate to indicate the Master Outlet feature is enabled. The Back-UPS will beep once.
Master/Enable Threshold Calibration| | 6| On| While calibrating the threshold setting, the device connected to the Master Outlet should be turned off or placed in Standby or Sleep mode. Upon completion, Power-Saving icon will flash 3 times and beep 3 times.
Self-Test (manual)| | 6| On| The Back-UPS will perform a test of the internal battery. Note: This will happen automatically when the Back-UPS is turned ON.
Event Reset| | 0.2| On| When the Event screen is visible, press and hold DISPLAY, then press POWER, to clear the AC event counter.
Status Reset| | 2| Fault Detected| After a detected fault has been identified, press POWER to remove the visual indication and return to standby status.

Troubleshooting

the Back-UPS. Reset the circuit breaker. Re-connect equipment one item at a time. If the circuit breaker is tripped again, disconnect the device that caused the trip.
The internal battery is not connected.| Connect the battery.
The AC input voltage is out of range.| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not
provide power during a AC
power outage.| Be sure that essential equipment is not
plugged into a SURGE ONLY outlet.| Disconnect equipment from the SURGE ONLY outlet and re-connect to a Battery Backup outlet.
The Back-UPS is operating onbattery power, while connectedto AC power.| The plug has partially pulled out of the wall outlet, the wall outlet is no longer receiving AC power, or the circuit breaker has been tripped.| Be sure that the plug is fully inserted into the wall outlet. Be sure that the wall outlet is
receiving AC power by checking it with another device.
The Back-UPS is performing an automatic self test.| No action is necessary.
The AC input voltage is out of range, the frequency is out of range, or the waveformis distorted.| Adjust the transfer voltage and sensitivity range.
The Back-UPS does not
provide the expected amount ofbackup time.| Battery Backup outlets may be fully or
improperly loaded.| Disconnect non-essential equipment from the Battery Backup outlets and connect the
equipment to SURGE ONLY outlets.
The battery was recently discharged due to a power outage and has not fully recharged.| Charge the battery cartridge for 16 hours.
The battery has reached the end of its useful life.| Replace the battery.
The REPLACE BATTERY
indicator is illuminated.| The battery has reached the end of its usefullife.| Replace the battery.
The OVERLOAD indicator is illuminated.| The equipment connected to the Back- UPS is drawing more power than the Back-UPS can provide.| Disconnect non- essential equipment from the Battery Backup outlets and connect the
equipment to SURGE ONLY outlets.
The SYSTEM EVENT indicator isilluminated, all the front panel indicators are flashing.| There is a detected internal fault.| Determine which internal detected fault message is displayed by matching the number displayed on the LCD with the corresponding Event Message (see System Events) and contact APC Technical Support.
Power is not supplied to someoutlets.| Power to the Controlled outlets has
intentionally been turned off.| Confirm that the correct peripherals are connected to Controlled outlets. If this feature is not desired, disable the Power-Saving Master and Controlled outlets.
The Controlled outlets are not supplying power, even though the Master device is not in sleep mode.| The Master Outlet threshold may be
incorrectly set.| Adjust the threshold when the Master outlet signals the Controlled outlets to shut down.

Specifications

temperatures, poor quality AC power, and frequent, short deration discharges will shorten battery life. To order replacement battery cartridge APCRBC 124, refer to the APC by Schneider Electric Web site, www.apc.com. Recycle used battery cartridges.
Operating Relative Humidity| 0 to 95% non-condensing
Pollution degree| 2
Overvoltage category| II
Applicable power grid power distribution system| TN Power system
Applicable standard| IEC 62040-1
International Protection Code| IP20

Maintenance and Storage Guidelines for the UPS and Battery
Follow these Guidelines to get the best performance possible from the UPS and battery.

• Storage. Store the battery in a cool place, away from heat sources like direct sun light or air conditioning exhaust. Avoid keeping it in areas above 30°C.
• Turn the UPS OFF when it is not being used. The UPS keeps the battery charged even when switched OFF.
• Manage frequent outages. To preserve battery life and reduce recharge time, turn off your computer at the onset of a power outage. You can automate this process using PowerChute software from APC.
• Replace the battery after extended storage. Batteries that are stored for long periods of time will eventually lose their charge, especially in higher ambient temperatures. Always maintain a fully charged battery, even when it is not in use.
• If the battery has been stored for more than 6 months and is not able to be fully charged, order a replacement battery cartridge. Refer to the APC by Schneider Electric Web site, www.apc.com.
• Battery wear and Warranty. The battery will eventually wear from normal use and require replacement. Normal battery wear is not covered by the Limited Warranty.

Warranty

The standard warranty is two (2) years from the date of purchase. APC standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the TROUBLESHOOTING section to eliminate common problems.

2. If the problem still persists, contact APC Technical Support through the APC Web site, www.apc.com.
   a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
   b. Call APC Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
   c. If the unit is under warranty, the repairs are free.
   d. Service procedures and returns may vary internationally. Refer to the APC Web site for country specific instructions.

3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty. For the UPS, always DISCONNECT THE BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The battery may remain in the unit.

4. Write the RMA# provided by Customer Support on the outside of the package.

5. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

APC by Schneider Electric IT Customer Support Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.

© 2022 APC by Schneider Electric.
APC, the APC logo, Back-UPS and PowerChute are owned by Schneider Electric
Industries S.A.S., or their affiliated companies.
All other trademarks are property of their respective owners.
990-3967D
03/2022

Documents / Resources

| APC BR1200G-AR Uninterruptible Power Supply [pdf] Instruction Manual
BR1200G-AR, BR1500G-AR, BR1200G-AR Uninterruptible Power Supply, BR1200G-AR, Uninterruptible Power Supply, Power Supply
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References

• APC, a flagship brand of Schneider Electric - APC USA
• APC, a flagship brand of Schneider Electric - APC USA

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