SHXM63W Dishwasher

Dishwasher Lave-vaiselle SHXM63W, SHX863W, SHPM65W, SHP865W, SHP865Y, SHX865Y
en-us Operating instructions fr-ca Notice d’utilisation

2

Table of contents
en-us Oper at i ng i nst r uct i ons
( Safety Definitions. . . . . . . . . . .5 ( IMPORTANT SAFETY
INSTRUCTIONS . . . . . . . . . . . .6
Causes of Damage . . . . . . . . . .9 * Getting Started . . . . . . . . . . . .10 , Rinse Aid. . . . . . . . . . . . . . . . .13 – Loading the Dishwasher . . . .15 . Detergent . . . . . . . . . . . . . . . .27 / Dishwasher Cycles . . . . . . . .29 0 Dishwasher Cycle Options . .30 1 Operating the Dishwasher. . .33 2 Care and Maintenance . . . . . .37 3 Troubleshooting. . . . . . . . . . .41 4 Customer Service. . . . . . . . . .46 Statement of Limited Product
Warranty . . . . . . . . . . . . . . . . .47

en-us

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( Safety Definitions
Saf et y Def i ni t i ons
9 WARNING
This indicates that death or serious injuries may occur as a result of non- observance of this warning.
9 CAUTION
This indicates that minor or moderate injuries may occur as a result of non- observance of this warning.
NOTICE This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Note: This alerts you to important information and/or tips.

Safety Definitions en-us

5

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS

(
IMPORTANTSAFETYINSTRUCTIONSREAD AND SAVE ITMHPEOSRETINASNTTRSUACFTEIOTNYSINSTRUCTIONS
This dishwasher is provided with Installation Instructions and this Use and Care Manual. Read and understand all instructions before using the dishwasher.
This dishwasher is intended for use up to a maximum altitude of 13,000 ft (4,000 meters) above sea level.
To reduce the risk of fire, electrical shock, or serious injury, observe the following:
Riskof fire, electrical shock, or seriousinjury
9 WARNING

9 WARNING
RISK OF ELECTRICAL SHOCK OR FIRE! Electrical shock or fire could result if the electrical supply for the dishwasher covered in this manual is incorrectly installed or if the dishwasher has been improperly grounded. Do not use the dishwasher covered in this manual unless you are certain the electrical supply has been correctly installed and the dishwasher has been properly grounded.

RISK OF INJURY OR DEATH! Misuse of the dishwasher can result in serious injury or death. Do not use the dishwasher in any way not covered in this manual or for any purpose other than those explained in the following pages.

9 WARNING
HEALTH HAZARD! Never use harsh chemicals to clean your dishwasher. Some bleach-based products can damage your dishwasher and may present health hazards!

9 WARNING
RISK OF INJURY! Severe injury and/or product damage could result from the use of unauthorized service technicians or non-original replacement parts. All repairs must be performed by an authorized service technician using only original equipment factory replacement parts.

GROUNDING INSTRUCTIONS
This appliance must be grounded to a metal, permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dishwasher. See the Installation Instructions included with this dishwasher for more information on electrical requirements.

6

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS

9 WARNING
RISK OF ELECTRIC SHOCK! This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor. Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician if you are in doubt whether the appliance is properly grounded.
Safe Operation
Use this dishwasher only for its intended function, which is the washing of household dishware and kitchenware rated as dishwasher safe.
Use only detergents or rinsing agents recommended for use in a dishwasher, and keep them out of the reach of children.
9 CAUTION
When loading items to be washed: Locate sharp items so they
are not likely to damage the door seal. Load knives and other sharp utensils with their HANDLES UP to reduce the risk of cut-type injuries.

Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.
Do not operate your dishwasher unless all enclosure panels are in place.
Do not tamper with or override controls and interlocks.
Do not abuse, sit or stand on the door or dish racks of the dishwasher.
9 WARNING
RISK OF INJURY! To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
NSF/ANSI 184 Certified residential dishwashers are not intended for licensed food establishments.
Child Safety
To reduce risk of injury, do not allow children to play in or on the dishwasher.
When children become old enough to operate the appliance, it is the responsibility of the parents/legal guardians to ensure the children are instructed in safe practices by qualified persons.

7

9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS

Proper Care and Maintenance
9 WARNING
RISK OF EXPLOSION! Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. Hydrogen gas is explosive. Before using a dishwasher that is connected to a hot water system that has been unused for two weeks or longer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is explosive, do not smoke or use an open flame during this time.
Remove the dishwasher door to the washing compartment when removing an old dishwasher for service or discarding.
To avoid floor damage and possible mold growth, do not allow wet areas to remain around or under the dishwasher.
To avoid dishwasher damage, do not allow water to remain in your dishwasher systems through extended periods of freezing temperatures. Freezing temperatures can damage the water fill valve and potentially other components of your dishwasher.

NOTICE
It is highly recommended for the end user to become familiar with the procedure to shut off the incoming water supply and the procedure to shut off the incoming power supply. See the Installation Instructions or contact your installer for more information.
State of California Proposition 65 Warning:
9 WARNING
This product can expose you to chemicals including vinyl chloride, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

8

Causes of Damage
NOTICES
Causes of Damge
Never use steam cleaning products to clean your dishwasher. The manufacturer will not be liable for the possible damages or consequences.
Bleach-based wipes can cause stainless-steel doors and tubs to rust.
Using harsh chemicals (e.g. bleach), abrasive cleaners, scouring pads (metal or plastic), or abrasive cloths/paper towels can damage your dishwasher’s exterior door panel, fascia panel and buttons.
To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Causes of Damage en-us

9

en-us Getting Started

• Getting Started
  Appliance overview GetingStarted

10

The dotted lines show optional features which may or may not be included with your dishwasher.
The numbers stated below refer to the overview images on the previous page of this manual.
Operating panel
( On/Off button 0 Wash cycles 8 Digital display @ Delay start button H Wash cycle options P Start button X Front display*

• optional feature which may or may not be included with your dishwasher.
  Note: Some of the wash cycles and options will vary by model.
  Dishwasher interior components
  1″ Interior light 1 Third rack 12 Upper rack 1: Upper spray arm 1B Detergent tab tray 1J Vent hole 1R Lower spray arm 1Z Dispenser for special salt 1b Filters 1j Silverware basket 9″ Lower rack 9 Rinse aid dispenser 92 Detergent dispenser 9: Lock for detergent dispenser 9B Rating plate
• optional feature which may or may not be included with your dishwasher.

Getting Started en-us

Display indicators

<:<< Clean
Sanitize
Add Rinse Aid
——–

Cycle time remaining
Lights up when dishes are clean
Lights up when sanitation requirements are met
Lights up when rinse aid is low

11

en-us Getting Started

Menu overview

The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.

Setting

Factory setting

§ Rinse aid

§:<

Use the function keys #, + and 3 to change the settings. See instructions ~ “1 Operating the Dishwasher” on page 33
Description Amount of rinse aid affects drying.

§:<< – §:< s Intensive drying

s:<< / Off

Improved drying for glasses and plasticware.

s:<< – s:<, > Cycle completion signal >:<

Signal sounds when wash cycle is complete.

:<< – >:<,, ~ Auto power off
~:<< – ~:<

~:<,

Dishwasher switches off automatically after wash cycle is complete.

——–

12

, Rinse Aid
To RinseAid achieve proper drying, always use a liquid rinse aid, even if your detergent contains a rinse aid or drying additive. Note: The dishwasher indicates low rinse aid by turning on the Rinse Aid indicator. If this indicator lights up, you need to refill the rinse aid dispenser 9 by following the directions below.
Adding rinse aid
NOTICE To avoid oversudsing or clogging, do not overfill the rinse aid dispenser 9. Wipe up any spills with a damp cloth.
1. Open the rinse aid dispenser 9* by pressing on the latch of the lid and pull it open.

Rinse Aid en-us
2. Add liquid rinse aid to the dispenser 9 until it is full. Do not overfill. Avoid spilling into air vent hole.
PD[ WBFJOSU
3. Close the lid. Lid must be fully closed until it clicks in order to seal.
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full.
The indicator light will go out a few moments after the dishwasher door is shut. Tip: For easier pouring, remove lid from the rinse aid bottle.
NOTICE Do not fill the rinse aid dispenser 9 with detergent. Doing so will damage the dishwasher.

13

en-us Rinse Aid

Setting the amount of rinse aid used

The amount of rinse aid dispensed can be set from §:<< to §:<. The factory setting is §:<.
You should only change the setting if streaks remain on the dishes (lower the amount), or if dishes are not getting dry enough (increase the amount).

Setting §:<< §:<, §:< §:<,, §:<… §:< §:<

Amount dispenser is OFF lowest setting low setting medium setting medium/high setting high setting highest setting

1. Press the On/Off button (. 2. Hold down the function key #
and press the Start button P until the display 8 indicates ·:<x or s:<x (x can be any
number). Release both buttons. 3. Press the function key # until
the display 8 shows §:<. 4. Press the function key 3 to
select the desired setting. 5. Press the Start button P to
save the setting.

Turning off rinse aid indicator
Proceed as described in the section “Setting the amount of rinse aid used” and set value to §:<<. The rinse aid indicator is now turned off.
NOTICE
Using no rinse aid or setting the dispenser to §:<< may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.

14

– Loading the
Dishwasher
Dishware material LoadingtheDishwasher
Note: Before using your dishwasher for the first time, check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.

Recommended

Aluminum

Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad.

China, Crystal, Stoneware

Some hand-painted utensils may discolor, fade or spot. Hand wash these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle.

Glass

Make sure to use dish-

washer-safe glass. Milk

glass may discolor or

become yellow.

Non-stick Coat- Apply a light coating of veg-

ings

etable oil to non-stick sur-

faces after drying.

Plastics

Make sure the plasticware is dishwasher-safe.

Stainless Steel, Sterling Silver and Silver Plates

Load these so they do not come in contact with other metals, stainless steel dishwasher tub walls or the inner door.

Loading the Dishwasher en-us

Not Recommended

Acrylic

Crazing or small cracks throughout the acrylic, may occur.

AdhesiveJoined Pieces

Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen.

Bone-Handled Handles may separate. Utensils

Iron

Iron will rust. Hand wash

and dry immediately.

Non-Dishware Items

Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware.

Pewter, Brass, These items will tarnish.

Bronze

Hand wash and dry immedi-

ately.

Tin

Tin will stain. Hand wash

and dry immediately.

Wood

Wooden bowls, wooden utensils and utensils with wooden handles can crack, warp and lose their finish.

15

en-us Loading the Dishwasher
Loading the racks
For best dishwashing results, observe the following when loading the dishwasher: Do not pre-wash items with
loosely attached food soil. Remove all food particles, bones,
toothpicks and excessive grease. Pre-treat items having burned-on,
baked-on or starchy soils. Load dishes in the dishwasher
racks so the insides of bowls, pots and pans are facing the spray arms. Avoid nesting and contact points between dishes. Separate items of dissimilar metals. Use care to not block movement of the spray arms. Only wash household dishware and kitchenware rated as dishwasher-safe. Refer to the Dishware Materials section for more information about dishware suitability.
NOTICE
To avoid dishwasher damage, do not load the dishwasher with paper products, plastic bags, packing materials or anything other than normal, dishwasher safe dishware and kitchenware.

Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack 12 into the dishwasher, push it until it stops against the back of the tub so the upper rack spray arm 1: connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
Place large items in the lower rack 9″. Load pots, pans and bowls upside down. Do not block the vent hole 1J with tall baking sheets. Load these items on the right side of the dishwasher.

16

Loading patterns for lower rack
12 place setting suggested loading pattern

Loading the Dishwasher en-us
Alternate loading pattern with pots and pans

Alternate loading pattern

For best results, load large items face down in the lower rack.

17

en-us Loading the Dishwasher
Loading patterns for upper rack
12 place setting suggested loading pattern, with third rack cutlery drawer *

Alternate loading pattern with stemware

Alternate loading pattern

Use supports to load stemware glasses in the upper rack.
Loading patterns for third rack
12 place setting suggested loading pattern

18

Loading the silverware basket
Place knives and sharp utensils with their handles up and forks and spoons with their handles down. If large or oddly-shaped items are loaded in the silverware basket, be sure they do not nest together.
9 WARNING
RISK OF INJURY! The sharp points and edges of knives and other sharp utensils can cause serious injury. Load knives and other sharp utensils with edges down. Do not allow children to handle or play near knives and sharp utensils.
Long silverware basket*

Loading the Dishwasher en-us
The Double Flex silverware basket *
This basket splits along its length, resulting in two halves that may be placed in a variety of positions in the lower rack 9″, greatly increasing the lower rack’s loading versatility. The basket snaps together either side by side or back to back.
To split the Double Flex silverware basket: Grasp the basket and slide the two halves in opposite directions and then pull the two halves apart.
Side by side

Note: The silverware basket lid may also be folded downward in order to leave the basket open.

• optional feature which may or may not be included with your dishwasher.

Back to back

To assemble the Double Flex silverware basket: Hold the two halves side by side or back to back, so that the tab on one basket can slip into the notch on the other basket. Push the two halves in opposite directions until they click.

19

en-us Loading the Dishwasher
Note: The silverware basket lid may also be folded downward in order to leave the basket open.

Double Flex silverware basket

• optional feature which may or may not be included with your dishwasher.
  Suggested loading patterns

1 Salad fork 2 Teaspoon 3 Dinner fork 4 Knife 5 Tablespoon 6 Serving spoon 7 Serving fork
Long silverware basket

Unloading the dishwasher
9 CAUTION
Dishes can be very hot immediately after cycle ends. Open the door slightly and allow dishes to cool for a few minutes before unloading.
Note: Dishes are more likely to chip when unloading before cooling.
When unloading the dishwasher, to prevent water from dripping onto dry dishes, unload the lower rack 9″ first. Next, unload the silverware basket 1j followed by the upper rack 12, and then the third rack (if equipped).

20

Adjusting the height of the rack

If desired, the height of the upper rack 12 can be adjusted to create more space for taller utensils either in the upper or lower rack.

With silverware basket
Setting 1 max. ø
Setting 2 max. ø
Setting 3 max. ø

Upper rack
9.4 in (24 cm) 10.4 in (26.5 cm) 11.4 in (29 cm)

Lower rack
13.4 in (34 cm) 12 in (30.5 cm) 11 in (28 cm)

With third rack
Setting 1 max. ø
Setting 2 max. ø
Setting 3 max. ø

Upper rack Lower rack

7 in (18 cm) 13.4 in (34 cm)

8 in (20.5 cm)

12 in (30.5 cm)

9 in 11 in (28 cm) (23 cm)

Arrange large plates up to a diameter
of 13.4 in (34 cm) in the lower basket 9″ as illustrated.

Loading the Dishwasher en-us
RackMatic®
The height of the upper rack 12 can be adjusted in 3 steps to create more space. 1. Pull the upper rack out of the
dishwasher until it stops. 2. To lower the rack, push the
RackMatic® lever inward. 3. To raise the rack, hold the basket
on the sides of the upper rack and lift it up.
Note: Check spray arm for clearance after adjustment.

21

en-us Loading the Dishwasher
Rack accessories
Flip tines
The upper and lower rack are fitted with flip tines that can be folded down depending on what you may need to load in the rack.
Lower rack flip tines: To fold down, pull flip tine gently forward and release it from the notch. Push the flip tine downward. To fold up, push flip tines into an upright position until the holder engages in the notch.

Third rack
The third rack 1* horizontally positions knives, spatulas and other oversized tools for improved cleaning and easier loading and unloading. Arrange cutlery in third rack as illustrated.

You can fold down the side shelves to provide more room for taller items of silverware.* The front rows of prongs can be folded down to provide room for wider handles.

Upper rack flip tines: To fold down, push flip tines downward with gentle pressure. To fold up, push flip tines into an upright position until the holder engages in the notch.

&/,&.

• optional feature which may or may not be included with your dishwasher. 22

Cup shelves The cup shelves and the space underneath them can be used for small cups or for larger serving utensils. They also serve as stemware supports.~ “Loading patterns for upper rack” on page 18
&/,&.

Loading the Dishwasher en-us
Plastic item clips* Light-weight plastic accessories (cups, lids, etc.) can be held securely by the plastic item clips.
Press the plastic item clip against the upper rack 12 as shown until it clicks.

&/,&.

• optional feature which may or may not be included with your dishwasher.

23

en-us Loading the Dishwasher
Extra tall item sprinkler*
If an item is too tall to be placed in the lower rack 9″ even with the upper rack 12 in the raised position, remove the empty upper rack 12 by pulling it out of the dishwasher until it stops. Pull the front of the rack upward and outward until the rack will not slide out anymore. Then lift it up and away from the dishwasher, until the rollers are completely free of the roller guides (A).
Set the upper rack 12 aside and push the roller guides (A) back into the dishwasher. Insert the extra tall item sprinkler (B) into the upper rack spray outlet (C) and turn the sprinkler clockwise to lock into position.

$

&

Note: Keep the vent hole 1J on the tub’s left side clear by placing tall items such as plastic cutting boards and tall baking sheets on the lower rack’s right side or center.

$ %

NOTICE
To avoid dishwasher damage, do not reinstall the upper rack 12 without removing the extra tall item sprinkler (B).

• optional feature which may or may not be included with your dishwasher.

24

Removing/Installing third rack

Loading the Dishwasher en-us
Installing third rack 1*
1. Pull out third rack rails all the way (1).
2. Insert third rack at an angle. Make sure that the stopper hooks of both rails slide in between the holding hooks and the lower rollers of the third rack (2).
3. Slide third rack in and lift the upper rollers over the front stopper hooks of both rails (3).
4. Push in third rack (4).

Removing third rack 1*

1. Pull out third rack all the way (1).

2. Lift upper rollers over the stopper

hooks of both rails (2).

3. Pull third rack out forward and

upward so that the holding hooks

and the lower rollers of the rack

slide over the stopper hooks of

both rails (3).

25

en-us Loading the Dishwasher
Removing/Installing upper rack with Rackmatic®

Installing upper rack 12
1. Pull out upper rack rails all the way (1).
2. Insert upper rack at an angle. Make sure that the stopper hooks of both rails slide in between the upper and lower rollers on the rear side of the rack (2).
3. Slide upper rack in and lift the upper rollers over the front stopper hooks of both rails (3).
4. Push in upper rack (4).

Removing upper rack 12

1. Pull out upper rack all the way (1).

2. Lift front rollers over the stopper

hook of the rail (2).

3. Pull out upper rack forwards and

upwards so that the upper and

lower rollers of the rack slide over

the stopper hooks of both

rails (3).

26

. Detergent
Use Detergent only detergent specifically designed for dishwashers. For best results, use fresh powdered dishwashing detergent or detergent tabs.
NOTICE
To avoid damage to dishwasher or dishware: Do not use hand dishwashing
products in your dishwasher. Do not use too much detergent if
your water is soft. Using too much detergent with soft water may cause etching in glassware and fine china. To best protect glassware, use a wash cycle with low temperatures or a specific glass-care cycle (depending on the model) and use a detergent that includes etch protection.

Detergent en-us
This dishwasher uses less water than most, therefore, less detergent is required. With soft water, 1 tablespoon (15 ml) of detergent will clean most loads. The detergent dispenser cup has lines that measure detergent to 1 tablespoon (15 ml) and 1.75 tablespoons (25 ml). 3 tablespoons (45 ml) of detergent will completely fill the detergent dispenser.
Note: If you do not know the hardness of your water supply, use 15 ml of detergent. Increase the amount if necessary to the least amount required to get your kitchenware clean.
Use the measuring lines in the detergent dispenser cup as a guide to measure the amount of detergent recommended in the following table.

Wash Cycle Heavy Auto Glass Normal Speed60® Clean30® Rinse

Hard Water/ Heavy Soil
3 tbsp (45 ml)
1.75 – 3 tbsp (25 – 45 ml)
1.75 – 3 tbsp (25 – 45 ml)
1.75 – 3 tbsp (25 – 45 ml)
1.75 tbsp (25 ml)
1.75 tbsp (25 ml)
none

Medium Water/ Medium Soil
3 tbsp (45 ml)
1.75 tbsp (25 ml)
1 – 1.75 tbsp (15 – 25 ml)
1.75 tbsp (25 ml)
1 – 1.75 tbsp (15 – 25 ml)
1 – 1.75 tbsp (15 – 25 ml)
none

Soft Water/ Little Soil
1.75 – 3 tbsp (25 – 45 ml)
1 – 1.75 tbsp (15 – 25 ml)
1 tbsp (15 ml)
1 – 1.75 tbsp (15 – 25 ml)
1 tbsp (15 ml)
1 tbsp (15 ml)
none

27

en-us Detergent
Adding detergent
1. If the detergent dispenser 92 is still closed, push the button 9: to open it.
Note: Make sure the detergent dispenser is dry and clear of detergent residue.

PD[ WEVSPO WEVSPO
WEVSPO

2. When using detergent tabs, lay them such that they do not come in contact with the cover, insert a detergent tab flat, not on its side.
Note: Do not place detergent tabs or utensils in the detergent tab tray 1B. Place tabs or other detergent forms directly in the detergent dispenser 92.

Dosage: see manufacturer’s instructions on the packaging.
3. Close the lid by placing the finger on the lid as shown. Slide the lid closed until it clicks.
&/,&.

Pour detergent into the dry detergent dispenser 92 only. Add detergent. Do not overfill the detergent dispenser.

The detergent dispenser will open automatically at the ideal time for the set cycle. The powder or liquid detergent is distributed in the appliance and is dissolved, detergent tabs will fall into the detergent tab tray 1B where it dissolves during the cycle.
Tip: If the dishware is only lightly soiled, slightly less than the indicated amount of detergent is usually adequate.

28

/ Dishwasher Cycles

Dishwasher Cycles en-us

Dishwasher Cycles
Wash cycle

Recommended use

Possible wash cycle option

Heavy

Best for cleaning items with baked-on all food or grease. These dishes would normally require soaking or hand scouring.

Auto

Smartest cycle, with most flexible soil all

sensing, which is ideal for mixed dishware

and food soils.

Normal

Recommended for daily, regular or typical all

(see note at use to completely wash a full load of nor- Note: In order to obtain optimal per-

bottom of table) mally soiled dishes.

formance with minimum energy con-

sumption, it is recommended to

disable all available options and set-

tings, except Auto Power Off – set to ~:<,~ “Auto power off”

on page 35

Speed60® *

Cleans freshly soiled dishes with easy to remove soils. This cycle reduces cycle time while still including drying.

Delay Extra Dry

Clean30® *

Cleans lightly soiled dishes and reduces Delay overall wash time. Use this cycle to clean Extra Dry glasses and dessert dishware that may need to be reused at the same event.

Rinse

Use this cycle if you need to pre-rinse dishes to avoid odors. Place unrinsed dishes inside the dishwasher and select the Rinse cycle. Uses less water than hand rinsing and very low energy.

Delay

Note: The Energy Guide label was based on the Normal soil sensing cycle as follows: The unit was tested without any rinse aid (liquid) in the rinse aid dispenser 9*. A single dose of detergent was inserted into the detergent dispenser 92, with no detergent being used in the prewash. The unit was not subjected to truncated testing per the definitions in the test procedure. We recommend that dish loads such as the one in the energy certification test have the rack position set in the highest position.

• Not on all models. See fascia panel for corresponding programs.

29

en-us Dishwasher Cycle Options
0 Dishwasher Cycle
Options
Delay Dishwasher Cycle Options
Allows you to delay the start time of your dishwasher up to 24 hours.
ExtraScrub
This option increases pressure and temperature in the lower rack for intensive cleaning.
Half Load
Can reduce water consumption when washing small, lightly soiled loads that fill approximately half or less of the dishwasher’s capacity.
Delicate
This option’s reduced time and temperature are best for lightly soiled items with easy to remove food soils. The option also reduces the likelihood of cloudy glasses. Rinse aid is recommended for the high gloss drying function (even when using combination detergents).

Sanitize
Increases the temperatures and retains them for an extra long time to obtain a defined disinfecting performance. Continuous use of this function increases the hygiene status. This additional option is ideal for cleaning items such as chopping boards and baby bottles.
The sanitize LED will light when sanitation requirements are met. Using the Sanitize option may also improve drying. There is a slight increase in energy consumption.
Extra Dry *
An increased temperature during the final rinse and an extended drying phase ensure that plastic parts dry better. There is a slight increase in the energy consumption.

• Not on all models. See fascia panel for corresponding programs.

30

Dishwasher Cycle Options en-us

Wash Cycle Information

To save energy, this dishwasher has EcoSense where the sensors in the dishwasher automatically adjust the cycle length, temperature and water changes based on the amount of food soil and the incoming water temperature. The “Smart Control”

Heavy

Auto

makes decisions that can cause the cycle time and water usage to adjust intermittently. Wash cycle times are based on 120°F (49° C) water supply. If your household water supply is different than 120°F (49° C), your dishwasher’s cycle times may be impacted.
Normal Speed60® Clean30® Rinse

Cycle time 110 -135 min.

105 -129

130 -135 60

30

9

Water usage 4.9-6.4/

3.4-6.4/

2.4-5.6/

3.8/

gal/L

18.6-24.2 12.9-24.1 9.1-21.2 14.3

2.7/

1.1/

10.3

4.1

Wash temp. 151-160/ 127-131/

°F/°C

66-71

53-55

113-131/ 122/

45-55

50

113/

in-

45

coming

Rinse temp. 162/

°F/°C

72

153-162/ 67-72

147-156/ 158/

64-69

70

126/

in-

52

coming

Extra Scrub

Cycle time 125-150 min.

120-145

145-150 N/A

N/A

N/A

Water usage 4.9-6.4/

3.5-6.4/

2.4-5.6/

N/A

gal/L

18.6-24.2 13.3-24.1 9.1-21.2

N/A

N/A

Rinse temp. 162/

°F/°C

72

153-162/ 147/

N/A

N/A

N/A

67-72

64-69

Half Load

Cycle time 114 min.

95-105

90- 99

N/A

N/A

N/A

Water usage 4.7/

gal/L

17.9

2.7-4.4/ 10.2-16.5

2.9-3.7/

N/A

10.8-13.9

N/A

N/A

Rinse temp. 162/

°F/°C

72

158-162/ 162/

70-72

72

N/A

N/A

N/A

Delicate

Cycle time 105-120 min.

90-105

100-120 N/A

N/A

N/A

Water usage 4.9-6.4/

3.4-6.4/

2.4-5.6/

N/A

gal/L

18.6-24.2 12.9-24.1 9.1-21.2

N/A

N/A

Rinse temp. 140/

140/

°F/°C

60

60

140/

N/A

N/A

N/A

60

31

en-us Dishwasher Cycle Options

Heavy

Sanitize
Cycle time min.

130-155

Water usage 4.9-6.4/

gal/L

18.6-24.2

Rinse temp. 162/

°F/°C

72

Extra Dry
Cycle time min.

130-155

Water usage 4.9-6.4/

gal/L

18.6-24.2

Rinse temp. 162/

°F/°C

72

Auto
125-150
3.4-6.4/ 12.9-24.1 162/ 72
125-155
3.4-6.4/ 12.9-24.1 140/ 60

Normal Speed60® Clean30® Rinse

135-155 N/A

2.4-5.6/

N/A

8.5-20.6

162/

N/A

72

N/A

N/A

N/A

N/A

N/A

N/A

140-165 84

2.4-5.6/

3.8/

9.1-21.2 14.3

162/

162/

72

72

50

N/A

2.8/

N/A

10.5

162/

N/A

72

Note: Only sanitizing cycles have been designed to meet the requirements of Section 6 of the NSF/ANSI Standard for Residential Equipment for soil removal and sanitization efficacy. There is no intention, either directly or indirectly, to imply that all cycles have passed sanitization performance tests.

32

1 Operating the
Dishwasher
Note: OperatingtheDishwasher With hidden controls, the door must be opened before changing settings and closed after changing settings.
9 WARNING
RISK OF INJURY! To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
Protection against unintentional operation
Your dishwasher is equipped with a function that helps to prevent unintentional operation (e.g. by children).
After starting the dishwasher, the dishwasher door has to be closed within 4 seconds, otherwise the operation will be paused. There will be a signal on the control panel advising you to press the Start button again and close the door.
This function will be activated when: pressing Start to begin a wash
cycle setting Delay time and pressing
Start opening the door while Delay time
is active opening the door during a wash
cycle.
Note: This function cannot be deactivated.

Operating the Dishwasher en-us
AquaSensor
The AquaSensor is an optical measuring device which measures the cleanliness of the rinse water.
The AquaSensor is used according to the wash cycle. If the AquaSensor is active, “clean” rinse water can be transferred to the next rinse and water consumption can be reduced by 0.8­1-5 gal (3­6 liters). If the rinse water is not yet clear, the water is drained and is replaced with fresh water. In the automatic wash cycles the temperature and running time can also be adjusted to the degree of soiling.
Switching the appliance on
1. Turn the water supply on fully. 2. Open the door. 3. Press the On/Off button (.
The display of the last selected wash cycle flashes. This wash cycle remains selected if no other wash cycle button 0 is pressed. The expected wash cycle duration flashes on the display 8. Select any desired option. 4. Press Start button P. Wash cycle sequence starts.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

33

en-us Operating the Dishwasher

Time display
When a wash cycle is selected the remaining wash cycle time is shown on the display 8.
The wash cycle time is determined during the wash cycle by the water temperature, the amount of dishes, as well as the degree of soiling and may vary (depending on the selected wash cycle).
Delay Start
You can delay the start of the cycle in one hour increments up to 24 hours.
oe:<, 1 hour delay oe:… 24 hours delay
To set Delay start: 1. Open the door and press the
On/Off button (. Select a cycle. 2. Press the Delay button from the
wash cycle options H until the displayed time corresponds with your requirements. 3. Press the Start button P to activate Delay start.
To cancel Delay start: 1. Open the door and press the
Delay button until oe:<< is indicated on the digital display 8. 2. Press the Start button P to save setting.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

Wash cycle end

The wash cycle has ended when the display 8 reads <:<<.

If the signal tone has been set, the wash cylce end is also indicated by a buzzer.

:<< >:<, >:< >:<,,

Off low medium loud

To change the signal volume: 1. Open the door. 2. Press the On/Off button (. 3. Hold down function key # and
press Start button P until the display 8 indicates s:<x (x can
be any number). Release both
buttons. 4. Press function key # until the
display shows >:<. 5. Press function key 3. Each time
the button is pressed the set
value increases by one level; when it reaches the value >:<,,, the display jumps back to >:<<
(off). 6. Press Start button P to save
the setting.

34

Auto power off

This setting determines the length of time the control panel stays illuminated after the cycle is complete. To save energy the recommended setting is ~:<,.

This setting can be adjusted from ~:<< to ~:<.

~:<< ~:<, ~:<

dishwasher does not turn off automatically dishwasher turns off automatically after 1 minute dishwasher turns off automatically after 120 minutes (2 hours)

To change the setting: 1. Press the On/Off button (. 2. Hold down the function key #
and press the Start button P until the display 8 indicates s:<x (x can be any number).
3. Release both buttons. 4. Press the function key # until
the display 8 indicates ~:<x. 5. Press the function key 3 until
the display corresponds with your
requirements. 6. Press the Start button P.

Switching off the appliance
Short time after the end of the wash cycle: 1. Press On/Off button (. 2. Remove the dishes when they
have cooled down.

Operating the Dishwasher en-us
9 WARNING
RISK OF INJURY! To avoid risk of injury, always use caution when opening the door during or following a wash cycle as hot water or steam may escape. Do not fully open the door until water noises have stopped and steam has subsided.
Interrupting the wash cycle
9 CAUTION
Expansion (overpressure) may cause the appliance door to open and/or water to escape! If the door was opened on an appliance which has a hot water connection or is heated, always leave the door ajar for several minutes and then close.
1. Open the door. 2. Switch off On/Off switch (.
The LED’s go out. The wash cycle is saved. 3. To continue the wash cycle, switch on the On/Off switch ( again. 4. Close the door.
Note: Your dishwasher is protected against unintentional operation. If the appliance door remains open for more than 4 seconds after pressing the Start button, the operation will be paused. Press the Start button again and close the appliance door.

35

en-us Operating the Dishwasher
Terminating the wash cycle (Reset)
1. Press and hold Start button P Terminatingthewashcycle for approximately 3 seconds until the display reads <:<,.
2. Wait about 1 minute while the dishwasher drains.
3. Press On/Off button (. You may now power the dishwasher back on and begin a new cycle if desired.
Changing the wash cycle
When the Start button ( has been pressed, the wash cycle cannot be changed. The only way a wash cycle can be changed is by terminating the wash cycle (Reset).
InfoLight®
While the wash cycle is running, a light spot shines on the floor under the appliance door. Do not open the appliance door until the light point is no longer visible on the floor. If the appliance door is not completely closed, the light spot flashes. If the appliance is installed at eye-level, with flush furniture front, the light point is not visible. In darkened rooms, some light scattering may be visible. This is normal and cannot be changed.
You can switch the Infolight on or off.
,:<< Off ,:<, On
To change the setting: 1. Open the door. 2. Press the On/Off button (. 3. Hold down function key # and
press Start button P until the display 8 indicates s:<x (x can be any number). Release both buttons.

4. Press function key # until the display shows ,:<,.
5. Press the function key 3 to switch the InfoLight® feature on ,:<, or off ,:<<.
6. Press Start button P to save the setting.

• optional feature which may or may not be included with your dishwasher.
  Intensive drying
  The final rinse uses a higher temperature which improves the drying result. The cycle time may increase slightly. (Caution if utensils are delicate!)
  This feature has two settings:
  s:<< Off s:<, On
  1. Open the door. 2. Press the On/Off button (. 3. Hold down function key # and
  press Start button P until the display 8 indicates s:x (x can be any number).

4. Release both buttons. 5. Press function key # until the display 8 indicates the factory set value s:<<. 6. Press function key 3 to switch the Extra dry feature on s:<, or off s:<<. 7. Press Start button P to save setting.

36

2 Care and
Maintenance
A regular inspection and CareandMaintenance maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
Cleaning the dishwasher
Regularly wipe the front of the appliance with a damp cloth water and a small amount of liquid soap is adequate.
For black stainless steel and anti-fingerprint surfaces, use a soft, dry towel. For stubborn dirt, use warm water diluted with a non-abrasive, mild cleansing soap. Never use stainless steel polish.
For stainless steel appliances (excluding black stainless and anti- fingerprint), use a stainless steel polish to seal and protect the surface.
Clean the outer edges of the inside door panel regularly to remove debris that may collect from normal loading. If spots begin to appear on the stainless steel, make sure the rinse aid dispenser is full and functioning properly.
Clean the door seal regularly with a damp cloth to remove food particles that may collect from normal loading and cause odor. A soiled door seal may not seal properly.

Care and Maintenance en-us
NOTICE
Never use a steam cleaner to clean your dishwasher. The manufacturer is not liable for any resulting damage.
Do not use sponges as they could scratch the surfaces.
Do not use bleach-based wipes as they could damage the surface or printing.
Never use stainless steel polish on a black stainless finish or anti- fingerprint surfaces.
9 WARNING
Use caution when removing parts for cleaning as some debris may be sharp.

37

en-us Care and Maintenance
Filters
The Bosch® filter system 1b is designed to prevent the need to pre-rinse normally attached food soils from your dishes. Simply scrape leftover food soils off of dishware before loading. This process will conserve time, water and the energy require to heat your household water supply.
Your dishwasher filter system is designed to filter 100% of the water entering the spray arms to provide a continuous supply of clean water to remove food soils from your dishware.
Filter components The filter system 1b consists of three parts.
$
%
&
A Large Object Trap Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.
B Flat Fine Filter Prevents food particles from entering the wash chamber and directs particles toward the micro filter.
C Micro Filter Directs the smallest of particles to the household plumbing drain.

Cleaning intervals
The filter system 1b is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.
Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.

Your filter system may need to be cleaned when: You notice food soils remaining
on the filter system or objects trapped in the Large Object Trap. A drop in cleaning performance or a gritty film forms on the dishware.

When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:

Cleaning interval 3-6 times a year 8-12 times a year

Usage light to average use heavy use

Note: Clean the filter system after washing loads with large amounts of food soils or loads with a heavy starch content, like potatoes and pasta, to maintain optimal performance.

38

To check or clean the filter system: 1. Unscrew the Large Object Trap as
illustrated and remove the entire filter system.

2. Remove the microfilter from the fine filter for easier cleaning.

Care and Maintenance en-us
Spray arms
Check spray arms 1:, 1R for grease and limescale deposits. If you find such deposits: Fill detergent dispenser 92 with
detergent and start the appliance without utensils in the cycle with the highest rinsing temperature. ~ “Wash Cycle Information” on page 31 Clean the appliance with detergents/appliance cleaners which are particularly suitable for use with dishwashers. Unscrew the upper spray arm 1: and pull off the lower spray 1R arm as shown. Inspect for deposits.

3. Rinse the filters under running water and use a soft brush to clean.
Note: do not use abrasive brushes or steel wool, etc., as they may damage the filter.
4. Reinstall the filter system in reverse sequence and lock into place by screwing the Large Object Trap until the marking arrows align.

39

en-us Care and Maintenance
Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case: Disconnect the appliance from the
power supply. Remove the filters. ~ “Filters”
on page 38 Scoop out standing water – use a
sponge if necessary. Using a spoon, pry off the pump
cover until it clicks, then grip the cover and pull upward until it resists and then pull forward.

Place cover in the original position, press down and engage.
Reinstall filters.
Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
Preparing your unit for vacation
NOTICE
Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.

&OLFN

Winterizing your unit
NOTICE
If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.

Check inner compartment and remove any foreign objects.
9 WARNING
Use caution when removing parts for cleaning as some debris may be sharp.

40

Troubleshooting en-us

3 Troubleshooting
Dishwashers Troubleshoting may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself.

The following information may help you with a dishwasher problem without involving a repair professional.

Problem Error code “:, is lit.
Error code “: is lit. Error code “:… is lit.

Cause Supply hose kinked.
Water supply turned off.
Water supply line is clogged.
Water in sump since sump filters 1b are dirty or blocked.
Drain line is clogged.
Drain hose is kinked, clogged or blocked.
Drain pump impeller (vanes) is clogged or blocked.
Drain pump cover was loose.

Error code “: is lit.
Error code “:^ is lit.
A different error code is indicated on the digital display. (“:<, to “:,,<)

Drain pump is blocked or pump cover is loose.
Supply voltage too low (less than 98 volts).
A technical fault has probably occurred.

Action Install supply hose without kinks.
Turn on the water supply.
Unclog water line.
Clean filters.
Unclog drain line.
Replace drain hose.
Remove drain pump cover, clean around pump impeller and replace cover.
Lock drain pump cover into place in the sump.
Clean drain pump and lock drain pump cover into place in the sump.
Not a dishwasher fault; have the supply voltage and electrical installation checked.
Switch off dishwasher with the On/Off switch (. After a short time restart the dishwasher. If the problem recurs, turn off the tap and pull out the power supply plug. Call customer service and mention the error code.

41

en-us Troubleshooting

Dishwasher does not start.
Wash cycle won’t resume after door was opened and closed. Display does not illuminate.

Door may be ajar or not be properly Close door securely until door latch clicks. latched.

No power to the dishwasher (display won’t come on). Fuse may have been blown, circuit breaker may have tripped, power cord may have been unplugged or dishwasher may have been turned off.

Replace blown fuse or reset tripped circuit breaker. Plug power cord into outlet securely. Press the on/off button ( to turn the dishwasher on.

Can’t select a wash cycle since the Reset the dishwasher by pressing and holdprevious wash cycle may not have ing the START button for at least three secfinished or the dishwasher hasn’t onds. been reset.

Delay start or Child lock may be activated.

Reset Delay start or Child lock functions
(refer to the appropriate section in this manual). ~ “Delay Start” on page 34

The door may have been closed Select a wash cycle and close the door. without selecting a wash cycle.

Water supply may not be turned on Check and turn on water supply. or connected.

The door has been open for more than 4 seconds after pressing the Start button.

Press Start button again and close the dishwasher door within 4 seconds (see “Protection against unintentional operation” section in this manual).

A fuse may have been blown or cir- Check the fuse or circuit breaker box and

cuit breaker tripped.

replace the fuse or reset the breaker if nec-

essary.

Door not closed or latched.

Ensure door is properly latched and com-

Note: For models with controls on pletely closed.

top of the door, the display only illu-

minates when the door is opened

and controls are visible.

42

Troubleshooting en-us

Dishwasher runs a long time.
Dishes aren’t clean enough
Removable spots or streaks on glasses and silverware.

Incoming water is not warm enough.

Before starting a cycle, run hot water faucet at the sink closest to the dishwasher.

Cycle time depends on wash cycle chosen and amount of soil on dishes (dishwasher sensors increase cycle times to ensure dishes are clean when heavy soil is detected).

Scrape food off of dishes and use less intensive wash cycles.

Rinse aid dispenser 9* is empty, Add rinse aid and change rinse aid setting or rinse aid setting = 0. Without depending on water hardness. rinse aid, wash cycle defaults to longest time with most number of washes and rinses.

Dishwasher is connected to cold Connect dishwasher to hot water supply. water supply.

Spray arms are blocked or misaligned where they cannot rotate freely.

Make sure spray arms 1:, 1R can rotate freely.

Little or no water spray due to clogged spray arm nozzle.

Clean out spray arm nozzles and filters of all debris and obstructions. ~ “Spray arms”
on page 39

Little or no water spray due to

Clean filters and make sure they’re installed

clogged or misaligned filters 1b. correctly. ~ “Filter components”

on page 38

Dishes are nested or placed too Space dishes apart so spray jets can reach

closely together and racks are over- the surface of the dishes and dishes don’t

filled.

contact each other. ~ “Loading the

Dishwasher” on page 15

Improper or ineffective wash cycle Choose a more intensive wash cycle and

or detergent used.

use appropriate dishwasher detergents.

~ “Wash Cycle Information” on page 31

Detergent is made less effective Install a water softener and choose a more

due to hard water.

intensive wash cycle.

Too much rinse aid causes streaks Add rinse aid and check rinse aid setting

and too little rinse aid can cause (recommended setting 4-5). ~ “Rinse Aid”

spots.

on page 13

Mineral deposits from hard water. Install a water softener.

Water from top (3rd) or upper rack Unload lower rack 1st, upper rack 2nd and

dripped on racks below.

top (3rd) rack last.

43

en-us Troubleshooting

Dishes not dry. Rinse aid dispenser 9* is empty Add rinse aid or adjust setting – the use of or incorrect rinse aid amount is set. rinse agent improves drying, use the Auto cycle, use the Sanitize option.

Extra Dry heat option not chosen. Activate Extra Dry heat option.

Water collected in depressions on Arrange dishes in upper rack to slope so

the dishes and silverware.

water can drain.

Door was opened or dishes removed before wash cycle was completed.

Wait until wash cycle ends before opening door or removing dishes.

Plastics don’t absorb heat like cut- Use more intensive wash cycles (with hotter lery or china and don’t dry as well. rinse water) or activate Extra Dry heat
option.*

Silverware not arranged properly in Arrange silverware properly and separate the silverware basket or top rack. them so they don’t contact each other.

Odor

Food debris in the dishwasher

Note: Water sump and door seal.

testing is done

Clean sump filters, sump and door seal as needed. ~ “Care and Maintenance”
on page 37

in the factory. Food debris left on dishes too long. Run dishwasher more frequently.

Occasionally

water may still Not using rinse aid or using

Use rinse aid and the proper detergent.

appear in dish- improper detergent.

washer at

Residual standing water in the

purchase which sump.

may create an odor.

Drain line is clogged or drain hose is kinked, clogged or blocked. Or

Make sure previous wash cycle has finished.
Unclog drain line or replace drain hose. Be sure drain hose is installed with high-loop.

drain hose was not installed with a Note: If odor still persists, run the Normal/

high loop.

Regular cycle until it flushes and interrupt

the cycle and place an 8 oz. cup of distilled

white vinegar solution on the upper rack and

then finish the cycle.

Dishwasher isn’t filling with water (or “Check water supply” display occurs)

Water supply hose is kinked.
Previous wash cycle was not completed or current wash cycle was interrupted.
Delay start or Child lock may be activated.

Install new supply hose (without kinks). Complete wash cycle or reset dishwasher.
Reset Delay start or Child lock functions (refer to the appropriate sections in this manual).

Water supply line is clogged.

Unclog water line.

Water supply was turned off.

Turn on water supply.

Fascia panel is Panel was cleaned with discolored or bleach-based wipes or abrasive scratched. cleaners/cleaning pads.

Use mild detergents with soft damp cloth.

44

Troubleshooting en-us

Noise from dishes rattling or water striking tub walls.

Dishes weren’t loaded properly, Load dishes properly into racks. allowing dishes to hit each other or ~ “Loading the Dishwasher” on page 15
spray arms.

Light dishes or lightly loaded racks Load more dishes or distribute dishes more

allow dishes to move or water

evenly/securely in the dishwasher.

sprays to strike tubs.

Water leaks from tub or from around door.

Suds from using the wrong deter- Use an appropriate dishwasher detergent,

gent (i.e. dish) or overfilling/spilling don’t overfill rinse aid and clean any spilled

rinse aid.

rinse aid. If suds still persist, add one table-

spoon of vegetable oil and run the desired

cycle.

Door seal was misaligned or pulled Make sure the door seal is securely inserted

from its track.

into its track.

Condensation vent is blocked.

Clean out vent and move tall items like trays away from the vent.

Improper installation.

Have an authorized service professional remount the dishwasher.

White limes- White residue coats dishwasher

cale on dishes, interior and racks wheels squeak

tub, racks or from lime scale deposits in hard

door.

water.

Use a dishwasher cleaner every few months. If dishwasher has a water softener, increase the setting.

Hard water kept 3 in 1 detergent or Use separate dishwasher detergent, rinse Eco detergent from being effective. aid and dishwasher softener salt (if dish-
washer has a softener).

Under dosing of detergent.

Use more detergent or change to a more effective detergent.

Rinse temperature is too low.

Select more intensive wash cycles with higher washing temperatures.

Detergent dis- Cover guides are blocked by sticky Remove detergent residue.~ “Detergent”

penser cover detergent residue.

on page 27

will not shut

Unable to

Previous cycle not finished.

select desired

cycle

~ “Operating the Dishwasher” on page 33

——–

45

en-us Customer Service
4 Customer Service
Your CustomerService Bosch® dishwasher requires no special care other than that described in the Care and Maintenance section of this manual. If you are having a problem with your dishwasher, before calling for service please refer to the Troubleshooting Guide section of the manual. If service is necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch® dishwasher and are not pleased with the service you have received, please take the following steps until the problem is corrected to your satisfaction:

1. Call us at 1-800-944-2904 2. Contact Customer Service from
our web site: www.bosch-home.com/us or www.bosch-home.ca 3. Contact your installer or the Bosch Authorized Service Contractor in your area. 4. Write us:
BSH Home Appliances Corporation 1901 Main Street Irvine, CA 92614
Please be sure to include your model information as well as an explanation of the problem and the date it started. You will find the model and serial number information on the label located on the edge of the dishwasher door. Please make a copy of your invoice and keep it with this manual. The customer may be required to show proof of purchase to validate warranty coverage.

46

Statement of Limited Product Warranty en-us

Statement of Limited
Product Warranty
What this Warranty Covers StatemntofLimitedProductWaranty & Who it Applies to:
The limited warranty provided by BSH Home Appliances Corporation (BSH) in this Statement of Limited Product Warranty applies only to Bosch® dishwashers (“Product”) sold to you, the first using purchaser, provided that the Product was purchased: for your normal, household
(non-commercial) use, and has in fact at all times only been used for normal household purposes; new at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for BSH to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Product), for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

47

en-us Statement of Limited Product Warranty

Extended Limited Warranty
BSH also provides these additional limited warranties: 5 year limited warranty on
electronics: BSH will repair or replace any BSH microprocessor or printed circuit board if it proves to be defective in materials or workmanship (excludes labor charges). 5 year limited warranty on dish racks: BSH will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges). Lifetime warranty against stainless steel rust through: BSH will repair or replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges). BSH will repair or replace the stainless steel door if the door should rust through (excludes labor charges).
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then BSH will replace your Product (upgraded models may be available to you, in the sole discretion of BSH, for an additional charge). All removed parts and components shall become the property of BSH at its

sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. BSH’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a BSH- authorized service provider during normal business hours. For safety and property damage concerns, BSH highly recommends that you do not attempt to repair the Product yourself, or use an unauthorized servicer; BSH will have no responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service providers are those persons or companies that have been specially trained on BSH products, and who possess, in the opinion of BSH, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding the foregoing, BSH will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, BSH would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

48

Statement of Limited Product Warranty en-us

Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of BSH, including without limitation, one or more of the following: Use of the Product in anything
other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels); Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed “fixing” or exploration of the appliance’s internal workings); Adjustment, alteration or modification of any kind; A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations; Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product;

Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
In no event shall BSH have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE

49

en-us Statement of Limited Product Warranty
MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH Home Appliances Corporation.
How to Obtain Warranty Service
TO OBTAIN WARRANTY SERVICE FOR YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BSH AUTHORIZED SERVICE CENTER, OR CALL 1-800-944-2904
50

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References

• P65Warnings.ca.gov

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