ion Technologies WC33 Submersible Sump Pump Instruction Manual

WC33 Submersible Sump Pump
Instruction Manual

Safety WARNING

Thank you for purchasing your Ion Technologies Pump. To help ensure years of trouble-free operation, please read the following manual carefully.
CAUTION: Read these safety warnings first before installing, servicing, or operating any pump.
Before Installation
his manual contains important information for the safe use of this product. Read this manual completely and follow the instructions carefully. Reasonable care and safe methods relating to the installation and operation of this product should be practiced. Check local codes and requirements before installation.

WARNING: Risk of Electrical Shock or Electrocution. May result in serious injury or death or fire hazard. Installer must disconnect all electrical sources prior to installation, handling or servicing. Only qualified personnel may install this system. NFPA 70/National Electric Code (NEC) or local codes must be followed. System must be properly grounded according to NEC. Do not lift pump by power cord.
WARNING: Risk of Asphyxiation. Installer(s) and/or service personnel must use proper personal protective equipment and follow OSHA 29 CFR 1910.146 or OSHA 29 CFR 1926. Pump may be installed in a location classified by as a confined space.
WARNING: Risk of Fire or Explosion. Do not smoke or use open flames in or around this system. This system is not intended for use in hazardous locations per NFPA 70 National Electric Code. Do not pump flammable liquids. Consult factory for optional equipment rated for hazardous location use.
WARNING: Cutting Risk. Risk of serious cutting or amputation exists. Disconnect all power sources prior to servicing pump. Pump may start without warning.
CAUTION: Do not modify the cord and plug. When using the cord and plug, plug into a grounded outlet only. When wiring to a system control, connect the pump ground lead to the system ground.
CAUTION: Do not run the pump dry. Dry running can overheat the pump (causing burns to anyone handling it) and will void the warranty.
CAUTION: The pump normally runs hot. To avoid burns, allow it to cool for 30 minutes after shutdown before handling it. Submersible sump pumps are not approved for use in swimming pools, recreational water installations, decorative fountains or any installation where human contact with the pumped fluid is common. Pump designed to be installed in a sump or wet location where drainage collects.
Do not throw away or lose this manual. Keep it in a safe place so that you may refer to it often for the continued safe operation of the product.

PUMP INSTALLATION

These important instructions must be followed for satisfactory performance of your pump. Before installation, check your local electrical and plumbing codes.

1. Provide proper sump. Minimum sump diameter is 18″.
2. Make sure sump is free of string, cloth, nails, gravel, etc. before installing pump.
3. Do not set pump directly on the bottom of sump if it is not solid. Raise the pump by placing bricks or concrete blocks underneath it.
4. Use steel or plastic pipe for all connecting lines between pump and sewer outlet. Note: Some city regulations do not allow installing a pump with plastic pipe. Check local regulations.
5. Drill a 1/8″ inch hole into discharge pipe 4 inches above the pump’s discharge.
6. A check valve should be installed in discharge pipe, above the cover of the basin.
7. Connect to power source using 3-prong grounded 115 volt AC receptacle. Do not remove ground pin from electrical plug. Do not use an extension cord.
8. Use pump submerged for pumping water-like liquids (temperature to 120° F).
9. In applications where the pump may sit idle for months at a time, it is recommended that the pump(s) be cycled every few months to ensure the pumping system is working properly when needed. 10. An audible alarm for high water conditions should be installed for additional protection against high water conditions.

Your pump warranty is void…
If…power cord has been cut.
If…pump has been used to pump mud, cement, tar, abrasives or chemicals.
If…pump has been used for pumping hot water (above 120°F ).
If…cord tag has been removed.

PUMP SERVICING

Servicing should be performed only by an authorized service center.
WARNING: Always disconnect the pump from power source before handling or making any adjustments. Always wear rubber boots when there is water on the floor and you must unplug the pump or make any adjustments.
Note: Automatic thermal overload protects the sealedin-oil motor. Running dry may overheat the motor andactivate the overload protector until the unit cools.

TROUBLESHOOTING

Pump does not run or just hums.

1. Line circuit breaker may be off, blown or loose.
2. Cord prong may not be making contact in receptacle.
3. If all symptoms check okay, motor winding may be open; take to authorized service center for check.

Pump runs but does not deliver water.

1. Check valve may be installed backward. Arrow on valve points in direction of flow.
2. Discharge gate valve, if used, may be closed.
3. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Check vent hole in pump case for plugging.
4. Ion Technologies pumps have a small air vent hole in the impeller cavity to let out trapped air. If this hole becomes plugged, pump may air lock. To break the air lock, use a small screwdriver to clear hole in the impeller cavity.
5. As a secondary precaution in installations of this type – 1 /16″ hole should be drilled in the discharge pipe below the check valve. The check valve should be installed in pump discharge above the cover on the basin.

Note: In sumps where the pump is operating daily, air locking rarely occurs.

1. Pump head may be too high. Pump cannot deliver water over 24′ vertical lift. Horizontal distance does not affect pumping, except for friction loss through the pipe.
2. Inlet in pump base may be clogged. Remove pump and clean out openings.
3. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean out.

Pump runs but delivers only small amount of water.

1. Pump may be air locked. Start and stop several times by plugging and unplugging cord. Check vent hole in pump case for plugging.
2. Pump head may be too high. Pump cannot deliver water over 24′ vertical lift. Horizontal distance does not affect pumping, except loss due to friction through discharge pipe.
3. Inlet in pump base may be clogged. Remove pump and clean out openings.
4. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean out.
5. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.

Fuse blows or circuit breaker trips when pump starts.

1. Inlet in pump base may be clogged. Remove pump and clean out openings.
2. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean out.
3. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload. Clear impeller.
4. Fuse size or circuit breaker is too small.
5. Defective motor stator; return to authorized service center for verification.

Motor runs for short time then stops. Then after short period starts again. Indicates tripping overload caused by symptom shown.

1. Inlet in pump base may be clogged. Remove pump and clean out openings.
2. Impeller or volute openings may be plugged or partially plugged. Remove pump and clean out.
3. Pump impeller may be partially clogged causing motor to run slow, resulting in motor overload.Clear impeller.
4. Defective motor stator; return to authorized service center.

INSTALLRTION DRAWING

PERFORMANCE

DEMOTIONS

FEATURES

1. First of its kind, solid-state sensing technology with no moving parts.
2. Space age design with no mechanical contact points.
3. Multipoint sealing mechanism that supersedes single surface seals.
4. Inverter rated for use with any battery back-up system.
5. Standard piggy back connection for use with any pump.
6. Suitable for sump and sewage applications.

PIPE MOUNTING BRACKET (OPTIONAL)

1. Determine bracket mounting position (Figure A).
2. Mount bracket to Ion ® switch with screw already provided in Ion ® switch (Figure B).
3. Mount Hose Clamp with switch around pipe at predetermined level. Cable should remain outside hose clamp (Figure C).
4. Tighten hose clamp.

Note: The Ion ® switch is available in 6” or 8.5” ranges. A 10” range is available for special applications. See chart for available ranges and cord lengths. The range of the switch is the distance between the On and Off levels. The Off level is at the bracket mounting screw of the switch. From this point, measure up either 6” or 8.5”, depending on your switch’s range, to find the On level. Please refer to the Installation Drawing.

CAUTION: Bottom of switch should not be mounted lower than suction inlet of pump. When installing the Ion ® switch with the pipe mounted bracket be sure not to set the switch too low or too high on the pipe. The Ion ® must be installed above the inlet of the pump to prevent air-locking as shown in the installation drawing.
To prevent flooding do not set the on point of the switch higher than the top of the basin.

PIGGY-BACK INSTALLATION
Electrical outlet must not be located in pump pit.
Electrical outlet voltage, piggy-back plug voltage and  pump voltage must all be the same voltage.
DO NOT CUT plug off unit. Ensure vent tube on plug is protected from moisture, dirt and insects and other items that could plug or block tube.

1. Insert the Ion ® switch’s piggy-back plug into the outlet.
2. Plug pump into piggy-back plug as (Figure E).
3. Allow system to cycle to ensure proper installation.

Please note this product may not work in conjunction with other controllers.
Note: The Ion switch does not operate like a standard pressure switch. There are no contacts to wear out,  so when pressure is applied, there will not be a click.

SAFETY PRECAUTIONS
CAUTION: To prevent electric shock, ensure product is connected to a grounded outlet.  The electrical outlet should be properly wired to a dedicated 15A circuit breaker. Proper short-circuit and overload protection must be provided at the distribution panel. Install in accordance with all local and national electrical codes.
WARNING: Electrical outlet must not be located in pump pit. For best performance, do not use electrical extension cords.
INSTALLATION DRAWING

BE SURE TO MOUNT THE ION SWITCH AT PROPER LEVEL.

NOTE: If you purchased a pump with the Ion switch  hard-mounted to the pump (Figure D) and the installation requires the switch be mounted to the pipe, the pipe-mount bracket is sold separately, PN: IN-SPB1-1.

TROUBLESHOOTING

Switch Does Not Turn On Pump

1. Test the pump without the Ion ® switch
   a. Plug the pump directly into the wall outlet,  without plugging it into the switch plug.
   b. If pump still does not run, see the troubleshooting section in the pump manual.
   c. If the pump does run, continue to the next step.

2. Test the switch with the pump
   a. Plug the pump into the Ion ®switch and plugging the Ion switch plug into the wall.
   b. Push up on the sensing plate through the center hole on the underside of the switch.Note that, being an electronic switch, youwill not hear a clicking sound.
   c. If the pump does not turn on, the switch will have to be replaced.
   d. If the pump does turn on, continue to the next step.

3. Verify the range of the switch
   a. The part number can be found on the switch cord tag.
   i. IN-006… = 6” range
   ii. IN-085… = 8.5” range
   iii. IN-010… = 10” range (for special applications)
   b. For a pipe-mounted switch, see Page 2, Installation Drawing to verify that the On level is appropriate for your basin.
   i. Lower the switch on the pipe so the On level is at a point within the basin, insuring that the Off level does not fall below the minimum level shown in the Installation Drawing.
   ii. If the On level is still too high, the switch will have to be replaced with a lower range Ion ® switch.
   c. For a pump-mounted switch, see Page 2, Figure D to verify that the On level is appropriate for your basin.
   i. If the On level is too high, the switch will have to be replaced with a lower range Ion switch.

WARRANTY IS VOID IF…

1. Using an extension cord.
2. Power cord has been cut or the grounding prong removed or using an adapter fitting.
3. The switch has been disassembled or tampered with.
4. Any tags or labels have been removed.
5. Used in a heavy grease application
6. Used in applications exceeding the designed temperature range of 32 – 104 degrees F.

Ion StormPro 3 Year Residential Warranty

1. Coverage and Term. Metropolitan Industries, Inc. (“Metropolitan”) warrants to the original purchaser (the “Buyer”) of each Ion|StormPro product (the “product”), that any part thereof which proves to be defective in material or workmanship within three (3) years from date of manufacture, will be replaced at no charge with a new or remanufactured part, F.O.B. factory. Buyer shall be responsible for all freight charges and all costs of fi eld labor or other charges incurred in the removal and/or reinstallation of any product, part or component thereof.

2. Exclusions. THE WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND EXCLUSIONS:
   (a) The Warranty excludes products or workmanship which becomes defective as a result of: (i) earthquake, fi re, storms, the elements or any other acts of God; (ii) normal wear and tear from use; (iii) accident, misuse, abuse or neglect; (iv) modifi cations made by Buyer or any third party, other than Metropolitan; and (v) Buyer’s failure to properly install, maintain, service and/or operate the product under normal conditions and according to manufacturer’s instructions.
   (b) Metropolitan shall not be responsible for, and the Warranty shall not cover, extended damage which occurs because of Buyer’s failure to notify Metropolitan promptly in writing of apparent defects.
   (c) Any part or component designated as manufactured by anyone other than Metropolitan shall be covered only by the express warranty of the manufacturer thereof.
   (d)The Warranty shall lapse upon Buyer’s failure to fully comply with the terms and conditions of its contract with Metropolitan, including Buyer’s failure to pay the purchase price for the product or any portion thereof. Buyer’s subsequent compliance with the terms and conditions of any such contract, will not cause the term of the Warranty to extend beyond the time period set forth above.
   (e) No actions taken by Metropolitan to correct a defect in a product shall extend the Warranty beyond the period set forth above. Metropolitan shall not be obligated to remedy any defect, where otherwise required pursuant to the Warranty unless and until Buyer notifi es Metropolitan in writing of the defect and then only if such notifi cation is made prior to the expiration of the period set forth above.

3. Process of Claims and Repairs. Metropolitan agrees that if the product or any part or component thereof shall fail to conform to the terms of this Warranty, Metropolitan shall replace such nonconforming product, part or component at the original point of delivery and furnish instruction for its disposition. Any transportation charges involved in such disposition and all costs of fi eld labor or other charges incurred in theremoval and/or reinstallation of any product, part or component thereof shall be the responsibility of Buyer.

4. Limitation on Liability. Notwithstanding any provision to the contrary, Metropolitan’s entire liability under this Warranty shall not in the aggregate exceed, and Buyer’s exclusive and sole remedies are, to the extent permitted by law, shall be to secure replacement of the defective product. UNDER NO CIRCUMSTANCES SHALL METROPOLITAN BE LIABLE UNDER THE WARRANTY FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING LOST PROFITS, REVENUE, USE OR ECONOMIC ADVANTAGE).

5. Express Waiver of Any Other Warranties. THE EXPRESS WARRANTY SET FORTH IN THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY METROPOLITAN, OR ANY OTHER PARTY, IN CONNECTION WITH ANY PRODUCT PURCHASED FROM METROPOLITAN. NEITHER METROPOLITAN, NOR ANY OTHER PARTY, MAKES ANY OTHER EXPRESS OR IMPLIED WARRANTY WHICH IS NOT SET FORTH HEREIN, AND  METROPOLITAN HEREBY DISCLAIMS AND BUYER HEREBY WAIVES ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

6. Not Transferable. The Warranty may not be transferred and shall be void on the sale or other transfer of the product.

7. Products and Warranty Subject to Change. Metropolitan reserves the right to make revisions to its products and their specifi cations, and to revise this Warranty and related information without notice.

Dated: 07/20/2022
Document Name: WC33_OM
www.ionproducts.net

References

• Basement Flood Prevention Pump Systems | Ion Technologies

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