RICOH InfoPrint Manager for Windows 4.11 Instructions

InfoPrint Manager for Windows 4.11
Instructions

InfoPrint Manager for Windows 4.11

Release Notes for RICOH InfoPrint Manager™ for Windows 4.11
Copyright © 2000-2022 Ricoh Company Ltd. All rights reserved.
This edition applies to InfoPrint Manager for Windows, Version 4 Release 11. It is available in the RICOH Software Information Center at https://help.ricohsoftware.com/swinfocenter.
We encourage you to become part of the InfoPrint Manager community by visiting our forum at: http://rpp.ricoh-ipm.forums.net/, where you can engage in InfoPrint Manager related discussions. Register your account and start participating in the InfoPrint Manager forum threads.
Infoprint Manager provides an Ideas portal for Infoprint Manager users to submit feedback to the product management team directly from the product interface. The Ideas portal link is https://ipm-ideas.ricohsoftware.com/.
All InfoPrint Manager servers and clients must be upgraded to the same version. Do not forget to upgrade any secondary InfoPrint Manager servers.
If you are upgrading multiple servers, keep all clients at the older (4.9.1 or earlier) level until all servers are upgraded to 4.9.2 or higher. Then upgrade the clients.

What’s new in Release 4.11?

• InfoPrint Manager for Windows supports multiple server instances making it comparable with the AIX and Linux variants.
  For more information, see RICOH InfoPrint Manager for Windows: Getting Started, the Tasks you do using the Management Console section.

• New Web Management Interface (WMI) web-based application, intended to be used for similar functionality available currently via SMIT on AIX, Management Interface on Linux, or Management Console on Windows. In this release, it has limited functionality for managing service and users.
  For more information, see RICOH InfoPrint Manager for Windows: Getting Started, the Setting up the InfoPrint Manager Web Management Interface section, or the Help  system.

• InfoPrint Manager can now be purchased via subscription, instead of a perpetual license.
  For more information, see RICOH InfoPrint Manager for Windows: Getting Started, the Managing InfoPrint Manager licensing section.

• Added the following functionality to the Web Administration Interface (Web GUI):
  – allowing users to change the forms attribute from job menu
  – adding tray selection option in the job submitter
  – ability to track the users login and logout times.
  For more information, see RICOH InfoPrint Manager for Windows: Getting Started or the Help system.

• Added Serverless and Direct printing for the InfoPrint Select client.
  For more information, see RICOH InfoPrint Manager for Windows: Getting Started, the Using InfoPrin Select for Windows with serverless printing section.

• Redesigned the front and back overlay functionality to separate overlays.
  For more information, see RICOH InfoPrint Manager: Reference, the overlay, overlay-front, and overlay-back attributes.

• Added functionality for the printer setup name to be loaded with the job settings.
  For more information, see RICOH InfoPrint Manager: Reference, the setup-name attribute.

• Added pragma CMYKCUSTOM to Adobe APPE transform, which helps with replacing one color found in Text and/or LineArt objects from PDF.
  For more information, see RICOH InfoPrint Manager: Reference, the pdf2afp and ps2afp commands:
  transform PDF or PostScript data to AFP section.

• Added support for font mapping (substitution) for the Adobe APPE transform engine.
  For more information, see RICOH InfoPrint Manager: Reference, the apped utility: starts the apped daemon section.

• Support for ACR 514 – Data Object Resource Equivalence.
  For more information, see RICOH InfoPrint Manager: PSF, Server, and Transform Messages.

• Lifted DPF (Distributed Print Facility) limitation related to N-up and orientation.
  For more information, see RICOH InfoPrint Manager for Windows: Planning Guide.

• Enhanced in-line transform to support multipage PDF object container.

• Increased limitation of custom steps (transforms) command from 255 to 4095 characters.
  For more information, see RICOH InfoPrint Manager: Reference, the destination- pass-through, othertransform-options, printer-escape-codes, and server-address attributes.

• InfoPrint Manager now supports Microsoft Edge (based on Chromium engine) browser for the Web Administration Interface and Web Management Interface.
  For more information, see RICOH InfoPrint Manager for Windows: Planning Guide, the Client software prerequisites section.

• Added support for Microsoft Windows Server 2022 for server and client.
  For more information, see RICOH InfoPrint Manager for Windows: Planning Guide, the Client software prerequisites and Server software prerequisites sections.

• Added support for Microsoft Windows 11 for client.
  For more information, see RICOH InfoPrint Manager for Windows: Planning Guide, the Client software prerequisites section.

• Dropped support for Windows Server 2012 on client and server systems.

• Revised publications:
  – RICOH InfoPrint Manager for Windows: Planning Guide, G550-1071
  – RICOH InfoPrint Manager for Windows: Getting Started, G550-1072
  – RICOH InfoPrint Manager for Windows: Procedures, G550-1073
  – RICOH InfoPrint Manager: High Availability Guidelines, G550-20261
  – RICOH InfoPrint Manager: Reference, S550-1052
  – RICOH InfoPrint Manager: PSF, Server, and Transform Messages, G550-1053
  – RICOH InfoPrint Manager: Secure Print: Installing and Configuring, G550-20129
  – RICOH InfoPrint Manager: SAP R/3 Planning and Configuring Guide, S550-1051
  – AFP Conversion and Indexing Facility: User’s Guide, G550-1342
  – RICOH InfoPrint Manager: Dictionary of Keywords, S550-1188
  – RICOH InfoPrint Manager AFP2PDF Transform Feature: Installing and Using, G550-1057
  – Page Printer Formatting Aid for Windows: User’s Guide and Reference, S550-0801
  – RICOH InfoPrint Manager: Installing InfoPrint Manager Transform Feature, G550-20160

Limitations

Accounting information when printing PJL nested jobs to Ricoh controller devices reports 0 (zero) pages completed
Accounting information when printing PJL nested jobs to Ricoh controller devices reports 0 (zero) pages completed when InfoPrint Manager is configured to report job completed when printed (wait-for-job-completion is enabled) and when using InfoPrint TCP/IP Network Port Monitor. If you encounter this problem, contact your local Ricoh printer representative.
Single Cell Halftone
The small (one bit monochrome) images that are transformed with transparency enabled are not transformed with the Single Cell algorithms. The native PostScript data streams that use the imagemask operator are transformed using the original halftone algorithms. The PDF data streams that process small (one bit monochrome) images with transparency enabled also use the original algorithms.
Make sure that all x64 kernel-mode software is signed
Previous x64 versions of Microsoft Windows Server did not require drivers to be signed.
However, in the x64 version of Windows Server, all kernel-mode software (including drivers) that runs on the computer must have a signature.
Indexed Multiple Data Sets
MVS Download Receiver cannot be used with multiple data sets that have already been indexed (contain AFP TLEs).
InfoPrint Manager for Windows and RICOH ProcessDirector™ for Windows limitation
InfoPrint Manager for Windows and RICOH ProcessDirector for Windows cannot coexist on the same Windows machine.
Interchanging set version attribute
The sap2afp transform command does not create IS/3 compliant AFP output when converting an ABAP file by specifying 3 as a value for the -is flag. The sap2afp transform command creates IS/3 compliant AFP output only when the input file is an OTF file.
Capitalization of object names
InfoPrint Manager object names are case-sensitive. However, Windows API is not casesensitive.
Because of this limitation, you cannot have two objects with the same name, even if one of the names has uppercase letters.
When you use Class drivers (type 4 printer drivers), InfoPrint port monitor and InfoPrint TCP/IP Network Port Monitor are not supported.
Use V3 print drivers either shipped with the Windows installation base or downloaded from the manufacturer’s website.
InfoPrint Transform Manager feature limitations

• On the Linux platform, the PDF to AFP transform is only supported on SLES12 and later versions or RedHat 7.1 and later versions.
• SAP2AFP transformer does not support SAP ABAP document format.

Job Viewer limitation for n-up documents when form-definition is used
When viewing an AFP Job that uses a form-definition with an n-up value set, the n-up value will be ignored.

Known problems and workarounds

RICOH Cloud Connector service delay
If you are using subscription licensing with InfoPrint Manager, there are rare configurations where the server might not start due to RICOH Cloud Connector (RCC) not starting fast enough. Restart the InfoPrint Manager server after the RCC service has started.
Longer processing for color text that uses embedded fonts
When transforming PDF with color text that uses embedded font subsets to black and white or color AFP output, the rip processing can take longer. If you use savevm=false, this performance will improve. However, we recommend using the current default of savevm=true because, in some cases, PDF input files with many embedded font subsets might fail to transform. The savevm option appears on the ps2afp/pdf2afp command line as: –pprraaggmmaa ppddff22ppssooppttiioonnss==ssaavveevvmm==ttrruuee.
Upgrading SAP Clients on Linux
If you are upgrading your SAP clients, update the LOMS definitions for all your InfoPrint Manager printers to point to the updated ipm_submit, ipm_dev_query, ipm_job_query, and ipm_job_cancel commands by removing all trailing .linux options from the OMS commands.
For more information on modifying the OMS commands, see RICOH InfoPrint Manager: SAP R/3 Planning and Configuring Guide.
License clock tampering problem
If the InfoPrint Manager is installed on a machine with the system date and time older than the current date, the InfoPrint Manager server starts issuing the error: “5010-901 InfoPrint Manager detected a time tampering problem”.
Contact your support personnel and ask them to make sure that the system time is synchronized with the Internet time server. Remove the license that caused the problem and reinstall it.
Job status and device timeout setting
The device timeout setting can cause the jobs to be reported as failed and the actual destination state to be changed to needs key operator when InfoPrint Manager is configured to provide accurate job status (by enabling the wait- for-job-completion attribute), which requires the backend program to wait for the jobs to print completely.
If your physical printer has a timeout setting, make sure it is disabled or the timeout value is higher than the necessary time to print your largest possible job when you enable the waitfor-job-completion attribute. For Ricoh printers, you can use Remote Maintenance by telnet to make the necessary changes to the direct printing port settings (diprint command).
The Submit Express client must be set up at the same level as the InfoPrint Manager server
To upgrade the Submit Express client to version 4.11 on Mac OS, you must first remove any older versions installed on the system.
AFP files with inline resources might not print correctly when submitted as a multi-document job via pdpr command or Web GUI
Specific AFP documents containing inline resources might be misprinted if the AFP files are send as multiple documents of the same job. To avoid this situation, submit each file separately.

CCRs included in Release 4.11

Release 4.11 includes resolution for these CCRs:

DE41123 (IPM3-999)| Missing stringoptions.h ICU header file makes custom compilation of ACIF exits (apka2e, asciinpe) fail.
---|---
DE41124 (IPM3-1000)| afpsplit utility fails when using page ranges and having a form definition with more than 100 medium controls entries.
DE41084 (IPM3-997)| pdlicmgm licensing utility crashes while trying to install expired license keys.
DE41393 (IPM3-1009)| afp2pdf produces bad output (PDF) when input file contains fonts and text that have code points equal to 0 (zero).
DE41466 (IPM-2827)| Enabling Active Directory ‘Traverse Nested Groups” on LDAP settings and having multiple LDAP requests from different users over random LDAP server down conditions causes InfoPrint Manager server to crash.
DE41546 (IPM-2828)| “Assign to destination” option is missing from the user preferences.
DE41624 (IPM-2830)| fstsecutil fails when running as root and the IPM_USER is not part of the acl admin group.
DE42200 (IPM3-1031)| Command from BSD DSS fails with rc=1 due to server internal command redirection to temporary file.
DE42408 (IPM3-1036)| Incorrect output of AFP2PDF transformer in case of two consecutive images that are rotated.
DE42510 (IPM-2832)| PSF messages missing from error.log/traces because notification handle was not added to the handle list inherited by ainbe process.
DE42502 (IPM3-1043)| sap2AFP transformer fails with segmentation fault or malfunctions when PAPERRES parameter from OP (Open Page command) is handled for OTF files.
DE42474 (IPM3-1042)| AFP2PDF transform does not place and correctly trim images that are using replicate and trim mapping option.
DE40383 (IPPD3-4099)| Ensure that the job viewer displays the full page taking into account the form definition page size, logical page size and offset of logical page.
DE42623 (IPM3-1052)| Web GUI actions on active jobs displayed in filtered jobs view are not working when the selected job has job-discard-time attribute set.
DE42081 (IPM3-1027)| Server not starting or crashing due to MUTEX condition without logging anything in the server log.
DE42587 (IPM3-1048)| Missing job-completion-time attribute from a job caused incorrect entries in the accounting log.
DE42696 (IPM3-1054)| Fix for critical Log4j vulnerability published in CVE-2021-45046, CVE-2021-44832 and CVE-2021-44228.
DE42673 (IPM3-1053)| Graphics are getting cropped when using pdf2afp APPE transform with 360 resolution generating color page segments.
DE42619 (IPM3-1051)| Using PSF Other destination (PCL Secondary process) output is missing some page content because of variable data not showing up on multiple copy groups.

Trademarks

RICOH InfoPrint Manager™ and RICOH ProcessDirector™ are trademarks of Ricoh Company, Ltd. In the United States, other countries, or both.
These terms are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both:

• AIX
• MVS
• Print Services Facility

Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
CUPS is a trademark of Apple Inc. in the United States, other countries, or both Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
SafeNet code: The license management portion of this Licensee Application is based upon one or more of the following copyrights:
Sentinel RMS
Copyright 1989-2006 SafeNet, Inc.
All rights reserved.
Sentinel EMS
Copyright 2008-2009 SafeNet, Inc.
All rights reserved.
Sentinel is a registered trademark of SafeNet, Inc.
Other company, product, or service names may be trademarks or service marks of others.

References

• RICOH Software Information Center
• Ideas For InfoPrint Manager

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