APC SRT1000UXI-LI Smart-UPS On-Line SRT Uninterruptible Power Supply User Manual

: June 9, 2024
: APC

APC SRT1000UXI-LI Smart-UPS On-Line SRT Uninterruptible Power Supply User

Manual

SRT1000UXI-LI
SRT1000UXI-NCLI
SRT1500UXI-LI
SRT1500UXI-NCLI
220/230/240 Vac
Tower/Rack-Mount 2U

General Information

Important Safety Messages

Read the instructions carefully to become familiar with the equipment before attempting to install, operate, service or maintain the UPS. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of this symbol to a Danger or Warning product safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

The addition of this symbol to a Warning or Caution product safety label indicates that a hazard exists that can result in injury and product damage if the instructions are not followed.

Product Handling Guidelines

Safety and General Information

Adhere to all national and local electrical codes.
All wiring must be performed by a qualified electrician.
Changes and modifications to this unit not expressly approved by APC could void the warranty.
This UPS is intended for indoor use only.
Do not operate this UPS in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
Be sure the air vents on the UPS are not blocked.
Allow adequate space for proper ventilation.
The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.
For a UPS with a factory installed power cord, connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords.
Replace the battery immediately when the UPS indicates battery replacement is necessary.
Always install XLBPs at the bottom in rack-mount configurations. The UPS must be installed above the XLBPs.
Always install peripheral equipment above the UPS in rack-mount configurations.
Additional safety information can be found in the Safety Guide supplied with this unit.

Deenergizing safety

Battery packs connected to the UPS may present a shock hazard even when disconnected from the branch circuit (mains). Before installing or servicing the equipment verify the following

Mains circuit breaker is in the OFF position. The UPS is disconnected from mains or wall outlet.
Battery packs are disconnected.

Electrical safety

In order to maintain compliance with the EMC directive for products sold in Europe, output cords and network cables attached to the UPS must not exceed 10 meters in length.
The protective earth conductor for the UPS carries the leakage current from the load devices (computer equipment). An insulated ground conductor is to be installed as part of the branch circuit that supplies the UPS. The conductor must have the same size and insulation material as the grounded and ungrounded branch circuit supply conductors. The conductor will typically be green and with or without a yellow stripe.
The UPS input ground conductor must be properly bonded to protective earth at the service panel.
If the UPS input power is supplied by a separately derived system, the ground conductor must be properly bonded at the supply transformer or motor generator set.

Battery safety

**WARNING**

RISK OF CHEMICAL HAZARD AND EXCESSIVE SMOKE

Replace the battery at least every 10 years or at the end of its service life, whichever is earlier.
Replace the battery immediately when the UPS indicates battery replacement is necessary.
Replace batteries with the same type of batteries as originally installed in the equipment.

Failure to follow these instructions can result in death or serious injury.

Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries.
Schneider Electric uses Lithium-ion batteries. Under normal use and handling, there is no contact with the internal components of the battery.
The battery typically lasts for eight to ten years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality mains power causing frequent short duration discharges will shorten battery life.
CAUTION: Before installing or replacing the batteries, remove conductive jewelry such as chains, wrist watches and rings. High energy through conductive materials could cause severe burns.
CAUTION: Do not place or use the battery pack near heat or fire.
Do not crush, do not dispose off a battery pack in a fire. The batteries may explode.
CAUTION: Do not open the battery pack enclosure. Doing so will expose the cell terminals which pose an energy hazard.
CAUTION: Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
CAUTION: A battery can present a risk of electric shock and burns by high short-circuit current. The following precautions should be observed when working on batteries:
– Disconnect the charging source prior to connecting or disconnecting battery terminals.
– Do not wear any metal objects including watches and rings.
– Do not lay tools or metal parts on top of batteries.
– Use tools with insulated handles.
– Wear rubber gloves and boots.
– Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.
CAUTION: Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces.
Do not use a dropped, damaged or deformed battery pack.
Do not short circuit battery pack.
Do not drive nails into the battery pack.
Do not strike the battery pack with a hammer.

General information

Refer to “Specifications” on page 5 for information on the maximum number of battery packs supported by your UPS model.
Note: For each battery pack added, increased recharge time will be required.
The model and serial numbers are located on a small, rear panel label. For some models, an additional label is located on the chassis under the front bezel.
Always recycle used batteries.
Recycle the package materials or save them for reuse.

Product Description

The APC by Schneider Electric Smart-UPS™ On-Line SRT is a high performance uninterruptible power supply (UPS). The UPS helps to provide protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to acceptable levels or the batteries are completely discharged.

This user manual is available on APC by Schneider Electric web site, www.apc.com.

Product Overview

Specifications

Physical

The UPS is heavy. Follow all lifting guidelines.

NOTES:

The UPS does not support any other type/make of battery packs.
Refer to the appropriate replacement battery user manual for installation instructions.
Charge the XLBPs immediately upon receipt / first installation and at least once in six months during storage or when not in use.
Contact your dealer or go the APC by Schneider Electric web site, www.apc.com for information on replacement battery pack.

Electrical

Front Panel Features

Rear Panel Features

Note: Refer to the table “Key to identify rear panel features” on this page, that provides a key to the callout numbers for the rear panel graphics depicted in this manual.

Key to identify rear panel features

Operation

Connect Equipment

CAUTION

RISK OF ELECTRIC SHOCK

Disconnect the mains input circuit breaker before installing or servicing the UPS or connected equipment.
Disconnect external batteries before installing or servicing the UPS or connected equipment.
UPS AC hardwired and pluggable outlets may be energized by remote or automatic control at any time.
Disconnect equipment from the UPS before servicing any equipment.

Failure to follow these instructions can result in minor or moderate injury.

Note: The XLBP will charge to 90% capacity in the first ten hours of normal operation. Do not expect full battery
runtime capability during this initial charge period.

Connect the XLBP. See Installation manual for details.
Connect equipment to the outlets on the rear panel of the UPS.
Refer to “Controllable Outlet Groups” on page 16.
Connect the UPS to the building utility power.

Turn the UPS On/Off
The first time the UPS is turned on the Setup Wizard screen will run. Follow the prompts to configure UPS settings. Refer to “Configuration” on page 11.

To turn on the UPS and all connected equipment, press the POWER ON/OFF button on the display panel. Follow the prompts to either turn the UPS on immediately or after a delay, then press OK.

NOTE: When there is no input power and the UPS is off, the cold start feature can be used to turn on the UPS and connected equipment using battery power.

To perform a cold start press and hold the POWER ON/OFF button until a beep is heard.
The display panel will illuminate and the POWER ON/OFF button will illuminate red.
To turn on the output power press the POWER ON/OFF button again. Select the prompt Turn ON with NO AC and press OK.

To turn output power off, press the POWER ON/OFF button. Follow the prompts to either turn the UPS off immediately or after a delay, then press OK.

NOTE: Once the UPS output power has been turned off and the AC input has been removed, the UPS will continue to use the battery for internal power for 10 minutes. To remove power completely press the POWER ON/OFF button. Follow the prompt to select Internal Power Off, then press OK.

UPS Display Interface

UPS Display Interface operation
Use the UP/DOWN buttons to scroll through the options. Press the OK button to accept the selected option. Press the ESC button to return to the previous menu.

LCD display interface angle adjustment
The angle of the LCD display interface can be adjusted for ease in viewing the displayed messages.

Remove the front bezel.
Locate the button on the bottom of the display interface panel.
Press the button and slide the bottom of the LCD display interface screen out. An audible click will be heard
when the screen reaches the maximum angle.

Menu overview
The UPS Display Interface has Standard and Advanced menu screens. The preference for Standard or Advanced
menu selections is made during initial installation and can be changed at any time through the Configuration menu.
The Standard menus include the most commonly used options.
The Advanced menus provide additional options.
Note: Actual menu screens may differ by model and firmware version.

Configuration

UPS Settings
There are three ways to select UPS configuration options.

The first time the UPS is turned on the Setup Wizard screen will open. On each menu screen select the desired settings. Press OK after each UPS setting is selected.
Note: The UPS will not turn on until all of the settings have been configured.
Main Menu/Configuration/UPS/Default Setting. This screen allows the user to reset the UPS to factory default settings. Press OK after the UPS setting is selected. Refer to “Configuration” on page 11 and “UPS Menu Overview” .
Configure settings using an external interface, such as the Network Management Web interface.

Startup configuration

General settings
Configure these settings at any time, using the display interface, or the Network Management Web Interface.

Controllable Outlet Groups

Controllable Outlet Groups provide battery backup power to connected equipment.

Overview
The controllable outlet groups can be configured using the Advanced menu options.
Refer to “General settings” on page 12.

The controllable outlet groups can be configured to independently turn off, turn on, shutdown, switch to sleep mode, and reboot connected equipment.

Turn Off: Disconnect output power to connected equipment either immediately using the Turn Off
Immediately feature or after a configured delay using the Turn Off With Delay feature.
NOTE: Controllable outlet groups can be turned on only using the Turn On feature.
Turn On: Connect output power to connected equipment either immediately using the Turn On Immediately feature or after a configured delay using the Turn On With Delay feature.
Shutdown: Disconnects the power to connected equipment either immediately or after a configured delay.
Equipment reconnects after a configured delay when mains power becomes available and other configured
conditions are met. Each controllable outlet group can be configured separately to allow power sequencing for equipment connected to any controllable outlet group.
Reboot: Disconnect the power to connected equipment either immediately or after a configured delay. Reconnect equipment after a configured delay when either mains or battery power becomes available and other configured conditions are met. Each controllable outlet group can be configured separately to allow power sequencing for loads connected to any controllable outlet group.
Sleep: This mode is a reboot with an extended duration where a outlet(s) remain turned off.
Disconnect the power to connected equipment either immediately or after a configured delay. Reconnect
equipment after a configured delay when either mains or battery power becomes available and other configured conditions are met.
Each controllable outlet group can be configured separately to allow power sequencing for equipment connected to any controllable outlet group. To configure Sleep mode use an external interface, such as the Network Management Web interface.
Automatically turn off or shutdown when certain conditions occur, based on user configurations set using the Config Menu Outlets menus. Refer to “Configuration” on page 11

Connect controllable outlet groups

Connect critical equipment to one controllable outlet group.
Connect peripheral equipment to the other controllable outlet groups.
– To conserve battery runtime during a power outage, nonessential equipment can be configured to shut down. Use Loadshed Time on Battery Enable/Disable and Loadshed Time on Battery Setting defined in the
General Settings section. Refer to “General settings” on page 12.
– If equipment has dependent peripherals that must restart or shut down in a specific sequence, such as an
ethernet switch that must restart before a connected server can be restarted, connect the devices to different
outlet groups. Each controllable outlet group can be configured independently of the other groups.
Use the Configuration menus to configure how the controllable outlet groups will react in the event of a power outage.

Emergency Power Off

Overview
The Emergency Power Off (EPO) option is a feature that will immediately disconnect all connected equipment from mains power. The UPS will immediately shut down and will not switch to battery power.

Connect each UPS to the EPO switch. If multiple units are to be controlled with an EPO switch, each UPS must be connected separately to the EPO switch.

The UPS must be restarted for power to return to connected equipment. Press the ON/OFF button on the front panel of the UPS.

CAUTION
RISK OF ELECTRIC SHOCK

Adhere to all national and local electrical codes.
Wiring must be performed by a qualified electrician.
Always connect the UPS to a grounded outlet.

Failure to follow these instructions can result in minor or moderate injury.

Normally open contacts

If the EPO switch or relay contacts are normally open, insert the wires from the switch or contacts at pins 1 and 2 of the EPO terminal block. Use 16-28 AWG wire.
Secure the wires by tightening the screws.
If the contacts are closed, the UPS will turn OFF and power will be removed from the load.

Normally closed contacts

If the EPO switch or relay contacts are normally closed, insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block. Use 16-28 AWG wire.
Insert a wire jumper between pins 1 and 2. Secure the wires by tightening the three screws at positions 1, 2, and 3.

If the contacts are opened, the UPS will turn OFF and power will be removed from the load.

Note: Pin 1 is the power source for the EPO circuit, it provides a few milliampere of 24 V power. If the normally closed (NC) EPO configuration is used, the EPO switch or relay should be rated for “dry” circuit applications, the rating should be for low voltage and low current applications. This normally implies the contacts are gold plated.

The EPO interface is a Safety Extra Low Voltage (SELV) circuit. Connect the EPO interface only to other SELV
circuits. The EPO interface monitors circuits that have no determined voltage potential. SELV circuits are controlled by a switch or relay properly isolated from mains power. To avoid damage to the UPS, do not connect the EPO interface to any circuit other than a SELV circuit.

Use one of the following cable types to connect the UPS to the EPO switch.

CL2: Class 2 cable for general use.
CL2P: Plenum cable for use in ducts, plenums, and other spaces used for environmental air.
CL2R: Riser cable for use in a vertical run in a floor to floor shaft.
CLEX: Limited use cable for use in dwellings and for use in raceways.
Installation in Canada: Use only CSA certified, type ELC, (extra low voltage control cable).
Installation in countries other than Canada and the USA: Use standard low voltage cable in accordance with national and local regulations.

Network Management Interface

(For NC models only)

Introduction
The UPS has a network port and console port that can be used to access the Network Management Interface. Refer to the Network Management Card installation manual supplied with this product.

IP Address Configuration
The default TCP/IP configuration setting DHCP, assumes that a properly configured DHCP server is available to
provide TCP/IP settings to the Network Management Interface.

If the Network Management Interface obtains an IPv4 address from a DHCP server, use the display interface menus About/Accessory, to see the address.

To setup a static IPv4 address use the display interface Config menu. Set the IP address Subnet Mask and Gateway from the Config menu.

See the User’s Guide for information about the Network Management Interface and for setup instructions.

Related Documents
For related documents refer APC by Schneider Electric Web site, www.apc.com.

Smart Battery Management

Definitions

Smart External Battery Pack (XLBP): An enclosure that contains cells and battery management electronics.
Replacement XLBP can be ordered from the APC by Schneider Electric web site, www.apc.com.
User Interface (UI): Any interface by which a user can interact with the system. This includes a UPS display
interface.

NOTE: Do not use a battery that is not APC by Schneider Electric approved.
The system will not detect the presence of a non APC by Schneider Electric approved battery and may adversely affect the operation of the system.

Use of a non APC by Schneider Electric approved battery will void the manufacturer warranty.

Maintenance

Battery health monitoring: The battery energy output and voltage are monitored to assess the health of the installed batteries when the UPS is operating on battery.

Battery health monitoring is done during a UPS Self Test, a Runtime Calibration Test, and when the UPS is operating on battery power.

The UPS can be configured to perform periodic, automatic Self Tests.

End of useful life

Near end of life notification: A message will appear on the UPS display interface screen when each XLBP is approaching the end of its useful life. For configuration details refer to Replacement Notification Time and Replacement Battery Alarm Time in the UPS Operation Manual.
Needs replacement notification: The UPS display interface screen shows when XLBP replacement is required. The XLBP must be replaced as soon as possible.
Recycle the XLBP. Do not disassemble.

Recommended actions after installing new XLBPs
Refer to the UPS Operation Manual for details on Test and Diagnostics Menu options for the following tests:

Self Test
Runtime Test
Visible Alarm Test

The following actions should be performed after installing a new XLBP:

Verify that the UPS is connected to input power and output power is turned on.
When a new XLBP is installed, verify that the XLBP is detected by the system.
– Perform a UPS Visible Alarm Test.
– Check that the LED on all installed XLBPs is lit.
– Allow the XLBP to charge for at least 24 hours.
Verify that the UPS load is greater than 400 watts. This can be verified through the UPS display interface.
Perform a UPS Self Test.
If at the time of XLBP installation UPS input power is not available, turn on the UPS output from battery
power for 30 seconds. This will allow the UPS to detect all installed XLBPs.
Refer to the UPS Operation Manual for instructions on how to turn the UPS on and off.
Verify on the UPS display interface that the installation dates for the replaced XLBPs are set to the current
date.
The installation dates can be changed manually on the UPS display interface.
For configuration details refer to Battery Install Date in the UPS Operation Manual.
Allow the system to charge for 24 hours to ensure full runtime capability.
Initiate a Runtime Calibration Test through the UI.

XLBP installation and replacement
Refer to the External Battery Pack Installation Guide for installation and replacement instructions.

Troubleshooting

Use the table below to solve minor installation and operation problems.

Refer to the APC by Schneider Electric web site, www.apc.com for assistance with complex UPS problems. The UPS features firmware that can be upgraded.

Go to the APC by Schneider Electric web site, www.apc.com/Support, or contact your local Customer Care Center for more information.

Transport

Shut down and disconnect all connected equipment.
Disconnect the unit from mains power.
Disconnect all internal and external batteries (if applicable).
Follow the shipping instructions outlined in the Service section of this manual.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

Review the Troubleshooting section of the manual to eliminate common problems.
If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider
Electric web site, www.apc.com.
a. Note the model number and serial number and the date of purchase. The model and serial numbers are
located on the rear panel of the unit and are available through the LCD display on select models.
b. Call Customer Support. A technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
c. If the unit is under warranty, the repairs are free.
d. Service procedures and returns may vary internationally. For country specific instructions refer to the APC by Schneider Electric web site, www.apc.com.
Pack the unit properly to avoid damage in transit. Never use foam beads for packaging.
Damage sustained in transit is not covered under warranty.
Note: Before shipping, always disconnect battery modules in the external battery pack.
The disconnected internal batteries may remain inside the UPS or external battery pack.
Write the RMA# provided by Customer Support on the outside of the package.
Return the unit by insured, prepaid carrier to the address provided by Customer Support.

Limited Factory Warranty

Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of five (5) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or part thereof does not extend the original warranty period.

This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase. Products may be registered online at warranty.apc.com.

SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user or any third person misuse, negligence, improper installation, testing, operation or use of the product contrary to SEIT recommendations of specifications. Further, SEIT shall not be liable for defects resulting from:

unauthorized attempts to repair or modify the product, 2) incorrect or inadequate electrical voltage or connection, 3) inappropriate on site operation conditions, 4) Acts of God, 5) exposure to the elements, or 6) theft. In no event shall SEIT have any liability under this warranty for any product where the serial number has been altered, defaced, or removed.

EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, APPLICABLE TO PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH.

SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE.

SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SEIT RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS.

THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT’S SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. SEIT WARRANTIES EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES.

IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE
FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING
OUT OF THE USE, SERVICE OR INSTALLATION OF THE PRODUCTS, WHETHER SUCH DAMAGES
ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY
OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, SEIT IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, WHETHER DIRECT OR INDIRECT, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE.

NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT LIABILITY
FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT
MISREPRESENTATION OF TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY
APPLICABLE LAW.

To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Customers with warranty claims issues may access the SEIT worldwide customer support network through the APC by Schneider Electric web site: www.apc.com. Select your country from the country selection drop down menu. Open the Support tab at the top of the web page to obtain information for customer support in your region. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.

APC by Schneider Electric Worldwide Customer Support

Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways:

Visit the APC by Schneider Electric web site to access documents in the APC by Schneider Electric Knowledge Base and to submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC by Schneider Electric web sites for specific countries, each of which provides customer support information.
– www.apc.com/support/
Global support searching APC by Schneider Electric Knowledge Base and using e-support.
Contact the APC by Schneider Electric Customer Support Center by telephone or e-mail.
– Local, country specific centers: go to www.apc.com/support/contact for contact information.
– For information on how to obtain local customer support, contact the APC by Schneider Electric representative or other distributor from whom you purchased your APC by Schneider Electric product.

© 2022 APC by Schneider Electric. APC, the APC logo, and Smart-UPS are owned by Schneider Electric
Industries S.A.S. or their affiliated companies. All other trademarks are property of their respective owners.

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