Micro-Air EasyTouch RV 353 Thermostat Instruction Manual
- June 4, 2024
- Micro-Air
Table of Contents
EasyTouch RV
353
Operating Manual
Revision 1.1
The EasyTouch RV 353 model is a touchscreen thermostat with Wi-Fi and
Bluetooth control. These thermostats were designed to directly replace
Furrion™ branded single-zone and multi-zone OEM thermostats. Please use
section EasyTouch RV 353 Models and Compatible Replacements to make sure that
this model is right for you.
EasyTouch RV 353 Models and Compatible Replacements
EasyTouch RV 353 can be purchased in a black or white finish. Table 1
describes the two available part numbers for purchase.
Model Number | Color |
---|---|
ASY-353-X01 | Black |
ASY-353-X02 | White |
Table 1
Table 2 lists the known Furrion™ OEM model numbers that can and cannot be used
with EasyTouch RV 353. The table is not exhaustive so if your thermostat is
not listed, please contact Micro-Air at https://www.micro-
air.com/SupportRequest to verify if this is the correct model for your
application.
Thermostat model numbers can be found in your original user’s manual or on a
sticker on the backplate.
Note that a “ * ” character means any characters in those positions are a
match.
Compatible Replacements | Incompatible Replacements |
---|---|
FACW12SA* | C-FWH09A-001 (Water Heater) |
FACW12PA* | FACT11MA* (Manual Knobs) |
FACW12ZA* | |
FACW10SA* |
Table 2
Installing the Thermostat
Safety
First, it is recommended to remove both AC and DC power from your system.
Unplug your RV from shore power and turn off any converters or generators to
remove AC power. Open your 12-volt DC bus breaker or fuse to de-energize your
thermostat. This greatly reduces the chance of any harmful electrical
discharge, as well as prevents accidentally opening a fuse.
Removing the Old Thermostat
The OEM thermostats have a front assembly that detaches from a back plate.
Rotate the thermostat counter-clockwise to free the front assembly from the
backplate. The front assembly will have 4 wires attached to it by a screw
terminal block. Take a picture of the wire colors as they enter their screw
terminals on the front assembly, to use as a reference later. Try to capture
the wire names as well, which are labeled at the base of the screw terminals.
You can also write in Table 3 later in this section to record what color wires
have what name.
The backplate is attached to the wall by 2-4 mounting screws; remove them to
remove the backplate from the wall.
Wiring the New Thermostat
EasyTouch RV will come with 4 wires to make the appropriate connections.
Micro-Air will also provide slide-in, lever-operated connectors to make your
wire connections to the OEM wires coming from the wall. Table 3 shows how the
EasyTouch RV wires will interface with the existing wires. Fill in the OEM
wire color column of the chart (along with a picture saved elsewhere) to have
a recorded wiring reference.
Table 3 – Wire Color Chart
OEM Wire Color (Provided
to write in your own color)| OEM Wire
Label| Matching EasyTouch Wire
Color| Function
---|---|---|---
| A| Blue/White Stripe| Communication
| B| Purple| Communication
| +12V| Red| ( + ) 12 VDC Power
| GND| Green| ( – ) 12 VDC Power
Once you know which wires match which, begin by using a small flathead
screwdriver (not provided) or similar to loosen a wire’s associated screw
terminal. Slide the wire out of the terminal and out of the backplate. Ensure
that about ½” of insulation is stripped from the end of the wire. Use wire
strippers (not provided) or similar to remove the insulation if needed. Open
both levers of a connector and fully insert this wire in one end and close the
associated lever. Do the same to the matching EasyTouch RV wire. Do this for
all four wires.
Warning: Be confident that you are making the right wire connections.
Connecting the wires incorrectly may damage the EasyTouch RV thermostat.
Please contact Micro-Air if you are unsure.
Re-apply Power
Restore DC power and the thermostat screen should light up and boot into the
main menus.
Restore AC power so that your appliances can run again. Move on to the section
Mounting the Thermostat, or the section Initial Setup Instructions and mount
the thermostat later.
Mounting the Thermostat
Step 1: Locate the mounting buttons horizontally across the hole with a smaller diameter against the wall. Step 2: Screw in one screw and level the buttons so the display will be straight when installed. Step 3: Screw in the second screw making sure the two buttons remain level.
Step 4: Remove the mounting tab before mounting on the wall.
Step 5: Align the buttons with the holes in the back of the display. Press the display against the wall and gently slide the display down to lock it in place.
Initial Setup Instructions
The thermostat must know what is available in the system to control. This is
found automatically from the A/C control boards in the ceiling. There is no
special software configuration needed to begin setting the desired operation.
See the section Operating the Thermostat for getting started.
Connecting Remotely
EasyTouch RV can be operated entirely by the touchscreen, however, you can
also communicate, monitor, and modify its operation of it wirelessly using the
EasyTouch RV application. Some extra features will require a wireless
connection and are described in their sections. See Appendix A: Working
Wirelessly for details.
Operating the Thermostat
Main Screen
This screen is where most time is spent using the thermostat. This screen
allows you to set and monitor the desired operation of the thermostat and is
shown in Figure 1.
-
Inside temperature
This is the temperature reading for the space that the thermostat is trying to temper, determined by a local sensor. “Inside” means it is using a sensor inside the thermostat. “Inside(R)” indicates that a Remote sensor is in use. This system always uses a remote sensor. -
Local Weather
This icon indicates the local weather at the last time weather information was received. Tap the icon for more detailed weather information. See the Local Weather and Local Time section for more details. -
Status Tray
Various icons may be here to indicate active operations.
The Wi-Fi indicator shows the state of the thermostat’s Wi-Fi connection. No icon means no connection to an internet-enabled device. Red means it is connected to an internet-enabled device but does not have internet. Green means it is connected to the internet.
The number of bars indicates strength. See the Connecting to a New Wi-Fi Network for more details.
The Schedule icon here means that the created schedule is active and will change operation on that schedule. This is turned on and off in the Settings screens. See section
Schedule Screens for more details. -
Status Message
Various messages may be shown here to indicate active operations. See the Status Messages section for potential messages and their meanings. -
Temperature Set Point Adjust
Raise and lower the temperature set-point using the red and blue arrows. This sets the desired temperature for the space based on the operating mode. All modes are listed in the (7) Operational Mode section. -
System Power
Use the power button to turn the selected zone on or off. The button is red for off and green for on. -
Operational Mode
Pressing the mode button changes the current operating mode depending on what is available in your system. All possible modes are listed below. See the Operational Modes section for more details. -
Fan Speed
Pressing the fan button selects how the fan will operate in conjunction with the (7) Operational Mode.
Fans with green bars are manually always-on regardless of heating or cooling, with a number of bars indicating speed. Fan Auto turns the fan on and off with a cooling or heating cycle. -
Mood Lighting
Pressing the mood lighting button will take you to a new page where you can select the lighting around the A/C plenum. Tap the color or “off” for the associated light setting.
First, choose the zone you want to make a change in by using the (10) Zone Selection button. Mood lighting is optional hardware that some systems may not have, where this setting will do nothing. Micro-Air cannot assist with acquiring mood lighting hardware. -
Zone Selection and Zone Status
The selected zone is shown by the yellow box. Tap this button anywhere to cycle through the available zones in order. The changes you make on the main screen will apply to the selected zone. Table 4 describes what a zone color means. Micro-Air cannot assist with adding zones, however, when installed they are found automatically and dynamically. Color| Meaning
---|---
Green| Normal Operation
Red| See zone’s (4) Status Message
Gray| No zone communicating or available
Table 4 – Zone Number Color Meaning
-
Settings
Pressing the settings button will change the screen to the settings screen to allow additional configurations. See section Settings Screens for more details. -
Additional Status Tray
Various icons may be here to indicate active operations. Cooling modes will show the “Freeze” sensor reading. This is the temperature sensor on the indoor coil, which the A/C uses to cool the space. This can be useful for diagnostic purposes to ensure your system is running correctly. -
Outside Temperature
This is the temperature reading for your local area that is retrieved over the thermostat’s internet connection and is part of the (2) Local Weather information.
Operational Modes
All modes operate the overhead fan and/or a heating or cooling cycle based on the current heating or cooling set-point, relative to the inside temperature.
Fans and Fan Only Mode
This mode lets the fan operate based on the chosen (8) Fan Speed.
This will circulate the air without operating any heating or cooling cycles.
Cool Only Mode
This mode only runs a cool cycle to maintain the cooling set-point in the
space. Set the (7) Operational Mode button to Cool Only and the desired (8)
Fan Speed, where behavior will then be based on Table 5. A time delay of
approximately three minutes occurs before a cooling cycle begins. This allows
pressure to equalize in the system to prevent compressor damage.
Environment (°F) | Cycle Operation | Auto Fan Operation |
---|---|---|
Inside ≤ (Setpoint + 1°) | None | Off |
Inside 2° Above Setpoint | Cooling Cycle Begins | On Low |
Inside 3°- 5°Above Setpoint | Cooling Cycle Continues | On Medium |
Inside 6° Or More Above Setpoint | Cooling Cycle Continues | On High |
Inside Returns ≤ Setpoint | Cooling Cycle Terminates | Runs 30 More Seconds, Off |
Table 5 – Cool Only Mode Operation
Note: Table 5 operation may be different based on the Gap settings. See section Temperature Gap (Hysteresis) for details.
Furnace Only or Aqua Only Mode
This mode only runs an auxiliary heating cycle to maintain the heating set-
point in the space. Set the (7) Operational Mode button to Furnace Only or
Aqua Only and the desired overhead (8) Fan Speed, where behavior will then be
based on Table 6. Furnace fan speed is not configurable from the thermostat.
See section Furnace/Aqua Icons for details on the auxiliary heating icon.
Aqua Only Mode
Furnace Only Mode
Environment (°F) | Cycle Operation | Auto Fan Operation |
---|---|---|
Inside ≥ (Setpoint – 1°) | None | Off |
Inside 2° Below Setpoint | Auxiliary Heat Cycle Begins | On Low |
Inside 3°- 5° Below Setpoint | Auxiliary Heat Cycle Continues | On Medium |
Inside 6° Or More Below Setpoint | Auxiliary Heat Cycle Continues | On High |
Inside Returns ≥ Setpoint | Auxiliary Heat Cycle Terminates | Runs 30 More |
Seconds, Off
Table 6 – Furnace Only Mode Operation
Note: Table 6 operation may be different based on the Gap settings. See section Temperature Gap (Hysteresis) for details.
Dry Mode
This mode attempts to remove humidity from the space using a set algorithm.
Table 7 describes this algorithm.
Environment | Cycle Operation | Fan Operation |
---|---|---|
Inside ≤ Setpoint | Compressor ON for 10 minutes and OFF for 6 minutes | Always |
Low
Inside > Setpoint| Compressor ON
Table 7 – Dry Mode Operation
Auto Modes
This mode will automatically switch between heating and cooling cycles as
needed. Their operation will be the same as their “only” mode counterparts
described earlier in the Operational Modes section. Auto modes will have their
own “dual” set-points that are separate heating and cooling set-points. No
heating or cooling cycles will occur when the inside temperature is between
the set points.
This can be useful when setting a higher day-time cooling temperature and
lower night-time heating temperature. It can also be used to control the
temperature extremes when you are away from the RV.
Figure 2 shows how the main screen will look in auto mode.
Note: Auto mode is subject to Gap operations. See section Temperature Gap (Hysteresis) for more details.
-
Auto Mode Set-Points
Press the set-points to toggle between which set-point you have selected. A blue square will show around the one you have selected. The upper set-point is for cooling and the lower set-point is for heating. -
Set-Point Adjustment
Use the up and down arrows to change the selected set-point value.
Local Weather and Local Time
Local weather is displayed on the main screen and shown visibly in section (2)
Local Weather under section Main Screen. Tapping the button will reveal more
detailed weather information of the last received weather data. The local
temperature is displayed in the lower-left corner of the main screen, as shown
in section (13) Outside Temperature.
An internet connection and a valid location saved on the thermostat are
required to retrieve weather data. Local time data requires saved valid
location data. Location is saved in the thermostat when a Bluetooth connection
is made from a smart device with its location services enabled. The location
in the thermostat is updated when a subsequent Bluetooth connection is made
with a different smart-device location than the one saved. Location is
preserved through power losses or device restarts.
New weather data is retrieved when there is a screen press or when a
connection from a smart device is made, along with the above prerequisites.
Time is pulled in when a Bluetooth or Wi-Fi connection is made from the app.
Also, an internet connection on the thermostat will grab the time so long as
there is a valid saved location. If power is interrupted or the device is
restarted, it will go out to the internet to grab the current time when the
internet connection is re-established, without app interaction.
Status Messages
Some messages may be displayed on the main screen as shown in section (4)
Status Message under Main Screen. Table 8 shows the potential messages and
their meaning.
Message Text | Description |
---|---|
INDOOR OVER | The room sensor connected to the A/C control board has failed and |
is reading outside the normal operating range. It must be serviced or
potentially replaced by an appropriate Furrion™ room sensor.
INDOOR UNDER
NO ZONE RESPONSES| The thermostat is not hearing any zones (single-zone or
multi-zone) over the communication wires. Ensure that the “A” and “B” wires
are installed correctly and not loose or reversed. See section Wiring the New
Thermostat for more details.
LOW DC VOLTS| The A/C control board has sensed that the DC voltage level is
less than 10.5.
Ensure your batteries are changed up, or your RV may need servicing.
Settings Screens
The settings screens allow for further configuration and control of the
thermostat. It is a paged system that you can navigate through to see all
available settings.
Each setting button can be tapped to configure the related settings.
Note: Not all settings may be available depending on your EasyTouch RV
model. If you do not see the graphic then it is not available for your system.
Tap the settings button as shown in section (11) Settings under Main Screen to
view them.
Navigation
Use these buttons to flip through all the available settings or return to the
main screen.
| System Help
This screen displays a QR code that can be scanned to provide information
about thermostat operation and troubleshooting from the Micro-Air website. It
also shows the current thermostat firmware revision and the thermostat serial
number.
---|---
| Day/Night Mode (Screen Saver)
Tap this icon to switch between Day or Night mode. Day mode will dim the
display down to the Sleep Level set in the Display Brightness settings, after
30 seconds of no screen
presses. Night mode will turn the backlight completely off after 30 seconds of
no screen presses. The display will brighten again after a screen press to the
Active Level set in the
Display Brightness settings.
| Display Brightness
This screen allows you to set the Active and Sleep brightness levels that are
used by the Day/Night Mode (Screen Saver) settings. Tap the associated up and
down arrows to change their level.
| Schedule – Edit, Enable, or Disable
There are two Schedule buttons with sub-writings “Schedule” or
“Enable/Disable”. Tap the enable/disable button to turn the schedule on or
off. Tap the schedule button to
modify the schedule. See section Schedule Screens for more details.
|
Wi-Fi Information
This screen allows you to monitor the state of your Wi-Fi connection to the
thermostat.
SSID and Password fields show the saved credentials that the thermostat is
always attempting to find and connect to. Tap the password field to reveal the
password.
The Router, Strength, and Internet fields show the state of the Wi-Fi
connection. The MAC address of the thermostat is also shown at the bottom. See
section Connecting to a New Wi-Fi Network for more details about using Wi-Fi.
Bluetooth Password Reset| Bluetooth (Account) Password Reset
This screen is used to reset the saved Bluetooth password in the thermostat.
This is the password that must match your EasyTouch RV app account to make
remote connections.
Only one account can have access to the thermostat. Use this whenever you
reset the password to your app account to regain remote access to the
thermostat.
Temperature Reading Adjustment| Temperature Reading Adjustment
This setting allows you to calibrate the Inside temperature reading with an
offset. For example, if the inside temperature reads 72°F (22.2°C) and you
feel it is 75°F (24°C), you can use the up and down arrows on this page to
increment the offset to +3°F (+1.8°C).
Temperature Gap
Button| Temperature Gap (Hysteresis)
This setting determines the difference in temperature required between
setpoint and inside temperature before a heating or cooling cycle will begin.
This is helpful to prevent short cycling in large spaces or spaces with high
thermal loss, by running a cycle for longer amounts of time. This offset is
applied to all logic that involves setpoint operations. Tap the Zone button on
the page to choose which zone to apply the gap settings to. See Table 9 for an
operational example.
Inside Temperature (°F)| Heating Setpoint (°F)| Heating Gap
Setting (°F)| System Operation
---|---|---|---
69| 69| 4| None
66| None
65| Heating Cycle Begins
67| Heating Cycle Continues
69| Heating Cycle Terminates
Table 9 – Temperature Gap Operational Example
| Measurement Units
This setting determines how to display temperatures on the thermostat. Tap the
Units button to toggle between Fahrenheit and Celsius.
---|---
| Touchscreen Calibration
The EasyTouch RV touchscreen is calibrated at the factory to accurately
interpret your touch presses. Pressing the Touchscreen Calibrate Button will
allow you to recalibrate the touch press area. Follow the on-screen prompts to
calibrate the touchscreen. Any overlapping test targets on the second screen
are a good calibration.
| Restart
This setting will turn the thermostat off and then on as if removing and
restoring power. Tap the Restart button and follow the on-screen prompts to
confirm.
| Reset All
This setting will reset certain settings in the thermostat back to factory
defaults. Some thermostats offer options to which settings to return to
defaults. Tap the Reset All button and follow the on-screen prompts to choose
what you would like to reset.
| Dip Switches
This setting is used to configure your thermostat’s operational settings and
is slightly different for each EasyTouch RV model. Some simply display how the
air conditioner control board that EasyTouch RV communicates with is
configured. Others allow for telling EasyTouch RV what appliances it has
connected to it. Tap the Switches button to see what configurations are
available. See section Initial Setup Instructions for details on what must be
configured, if any. Micro-Air cannot assist with manipulating and adding more
appliances to your system.
| Auto-Generator Start (AGS)
This setting allows for a generator to start prior to any appliances that need
line voltage to run, then turns it off when the cycle completes. Tap the AGS
Enable button to green to enable this behavior or to gray to disable it.
| Furnace/Aqua Icons
Most RV systems have auxiliary heat modes in the form of a “forced-air” gas
furnace or hydronic heat. EasyTouch RV or the associated control board treats
these as the same output and so you can tap the Furnace/Aqua button to toggle
between what icons to display for this operational mode. This is simply a
cosmetic setting for all EasyTouch RV models except the 350 model, which
should be set appropriately.
Schedule Screens
The schedule supports 7 days per week scheduling of events. Events can include
changes to the set point or mode of operation for one or more zones. Figure 3
shows the main schedule screen.
The smart device application also offers a method to copy days. Once a
schedule is set for one day, it can be copied to any other day.
-
Day of the Week
The day of the week is selected from the days along the top of the screen. The day selected appears in white. -
Scheduled Events
Events are numbered 1 to 6 along the left side of the display. Tap an event to edit it and advance to the schedule edit screen, shown in Figure 4. Tap “more” to see events 4, 5, and 6. -
System Time
System time is displayed along the bottom. Tap the time to change from 12-hour to 24-hour time format. A “–:–” is shown when time has yet to be set. See section Local
Weather and Local Time for setting up the system time. -
Back
Tap the back arrow to return to the last screen. Figure 4 shows the edit screen when an event is tapped as shown in (2) Scheduled Events on the main schedule screen. The event on the main screen and action time in the edit screen will show disabled until a time is set. Press “Disabled” (1) at the top of the screen to show a gray box around the disabled selection. Use the up and down arrows to make a change. The up and down arrows change to full color once a selection is made. Use the back arrow (2) to save any changes and leave the screen.
Figure 5 shows the schedule edit screen once a valid time is set for the event.
-
Set the event time by selecting hours, minutes, or AM/PM.
-
Set the desired mode by tapping the mode button.
-
Tap the hours, minutes, AM/PM, or the set point to select an editable parameter, then use the red and blue arrow buttons to make a change.
-
Tap the zone number to enable/disable the zone you want this event to affect. A green box will draw around zones the event is enabled for. EasyTouch RV models that are not zone controls will not have this feature and will always be enabled when a valid Action Time (1) is used.
Create and Enable a Schedule
- Tap the edit schedule button as described in the Schedule – Edit, Enable, or Disable section in settings, to enter the main schedule screen, shown in Figure 3.
- Ensure that a valid (3) System Time is shown. Tap the day you want to set up a schedule for, then the event you want to edit, all shown in Figure 3. Tapping the event will take you to the edit schedule screen, shown in Figure 5.
- Tap the Action Time, Setpoint, and Mode to make edits to what you want your event to do. Tap the zone you want this event to occur in if shown.
- Tap the back button and repeat for any other events and any other days.
- Tap the back button once again to return to the settings screen and this will save your schedule.
Activate the schedule by pressing the schedule button with the “Enabled/Disabled” subtext as described in the Schedule – Edit, Enable, or Disable section in settings. When enabled, it will be noted on the Main Screen (3) Status Tray.
Smart-Device Application Features
Restart Thermostat
This Bluetooth-only feature allows resetting the display just as if you
removed and restored power.
Calibrate Touchscreen
It is normally not necessary to recalibrate the touchscreen. This selection
prompts the user to press the four corners of the display and then test the
calibration using three diagonal marks. This feature is only available from
Bluetooth as being at the thermostat is required.
Check for Updates
Checks to see if any updates are available for the thermostat. The smart
device application must have internet and the thermostat must be connected to
Wi-Fi with a green Wi-Fi symbol. Tap Check for Updates and follow the prompts.
Notifications
Notifications provide a way for the user to monitor the temperature in the
space using notification limits. Limits are set by connecting to the
thermostat in the app, selecting the settings gear, and then selecting
notifications. A minimum and maximum allowed temperature can be set. Table 10
shows an example of an operation with an 80°F maximum temperature set.
Notification will be sent for each degree it rises above the maximum
temperature. If the temperature drops, no notification will be sent unless the
temperature exceeds the last maximum temperature again (82 in the example). If
the temperature drops two degrees below the set maximum, (78 in the example)
it will again alert for each degree above the set maximum. This behavior helps
avoid nuisance notifications to your smart device.
Temperature (°F) | Action |
---|---|
80 | Send first notification |
81 | Send another notification |
82 | Send another notification |
81…79 | The temperature drops, and no notification |
78 | Max temp resets |
Table 10 – Push Notifications Operation Example
Edit Wi-Fi Settings or Connect to Wi-Fi
This is where you will make the connection from the thermostat to the
internet. See the section Connecting to a New Wi-Fi Network for details on how
to use this feature. The app must be connected to the thermostat over
Bluetooth to see this option.
Appendix A: Working Wirelessly
This thermostat may be operated remotely using either Bluetooth or Wi-Fi.
All connectivity is performed through the EasyTouch RV App on a smart device.
The app is downloaded from the Google Play store or Apple App store. The first
time the app is opened, it will ask to create an account. Create your account
and follow the prompts to connect your thermostat.
Bluetooth is a limited range method to connect, typically used when near the
thermostat. The thermostat can be connected to an internet-connected network,
where you can then access the thermostat from anywhere you have an internet
connection with the app.
If a second user is going to use the thermostat remotely, they MUST use the
same account and password that the first user assigned to the thermostat. Each
thermostat can only be assigned to a single account, but many users can
control the thermostat if they use the same account.
First Connection Steps
Note: An internet connection on your smart device is necessary for these
steps.
- EasyTouch RV uses BLE which is a special implementation of Bluetooth. It is not necessary to “Pair” the thermostat with the phone but an account must be created for operation. Ensure that Bluetooth is enabled and that the app has Bluetooth and location services permissions. Android users must also have location services turned on in general.
- Start the app on your smart device. The app will open and if you have not entered your account information, it will ask you to create an account and enable permissions. Enter your name, email, and password at the prompts. The system will send a confirmation email to your inbox. Enter the number in the confirmation email when asked.
- Once the account is created, the application may ask to add a device. If your thermostat is powered it will show in the list to be added to your account. Select the device and enter a name for it. This name is used to identify and connect to it in the future.
- If you added control, the app will ask if you want to connect it to Wi-Fi now. Enter your SSID (network name) and password of the network you want to connect the thermostat to.
Adding a Thermostat to Your Account
Follow the next steps if the accounting process does not add a control or a
second thermostat is to be added.
- Press the settings gear and “Add Device”.
- The nearby thermostat(s) should be listed in the new selection window. These are the thermostats heard over Bluetooth. Select the device and enter the name of the device.
- Press OK and the screen will return to the settings menu (Android) or the selection screen (Apple). Android users should press the back button to get to the selection screen.
- Select the device name to open the thermostat screen.
Connecting to a New Wi-Fi Network
You can connect to the thermostat from anywhere using the app when the
thermostat is connected to an internet source. The internet source must be a
2.4GHz network to connect to EasyTouch.
-
Connect to the thermostat in Bluetooth (Apple) and press the settings gear.
-
Select Wi-Fi Setup from the settings window.
-
Connect to a network:
a. The SSID (network name) will say “searching” then switch to “select”. Tap “select” to choose from a network the thermostat can hear.
i. Alternatively, enter the SSID manually (case sensitive)
b. Enter the password (case sensitive). -
Press OK and the screen will return to the selection screen. The thermostat will reset and a green Wi-Fi symbol will appear on the thermostat screen if the connection was successful.
-
With a green Wi-Fi symbol, you can now connect to the thermostat from anywhere using the app over the internet.
Updating The EasyTouch RV Thermostat
Ensuring you have the latest thermostat software is key to having all the
latest features.
- Ensure the thermostat is connected to Wi-Fi with a green Wi-Fi symbol.
- Connect to the thermostat and press the settings gear, then tap Check for Updates.
- Follow the prompts to update the thermostat or ensure that you already have the latest software.
Appendix B: Troubleshooting
The most common problems during installation are not matching the wires
correctly or properly mating the wires. The first step should always be to
recheck the instructions and make sure the wires are joined and seated
properly.
The second most common problem is not knowing the thermostat operation. If the
system is running a heating or cooling cycle, the set point will turn red for
heating and blue for cooling. When the thermostat turns white, the heat pump,
heat strip and furnace should all be off. The fan may continue to run for a
while after the cycle completes. If a fan is left in manual mode, it will not
shut off.
Wi-Fi Troubleshooting
No Wi-Fi Icon
- SSID (Network name) and password are both case sensitive.
- Be sure you are connecting to a 2.4 GHz network and not a 5GHz or 6GHz network.
- Set the security to WPA2 and TKIP+AES if you are having trouble.
- The thermostat has a limit of 31 characters for the SSID and 50 for the password.
- Ensure the number of devices limit for the network is not full.
- Ensure the Wi-Fi source is not out of range or metal partitions blocking the signal.
- Try a guest network or mobile hotspot that may have reduced restrictions.
- Reset the router to renew the DHCP lease.
- If you are in a metal enclosure, try moving the router or thermostat a few inches (even if temporary) and try again.
- If using MAC filtering, add the thermostat to the allowed devices list.
- Try assigning a DHCP reservation to the thermostat MAC address.
Red Wi-Fi Icon
- The router must have an internet connection
- The server may be down, check back at a later time
- Be sure there is no firewall in the router blocking the incoming messages (port 8883, MQTT). Place the thermostat IP into the DMZ settings to bypass any firewalls.
EasyTouch RV Knowledge Bank – More Information
Visit our knowledge bank at http://www.micro-air.com/kb_easytouch_rv.cfm for the latest resources for setup, operation, and troubleshooting, as well as our main website for contacting us for support.
©2022 Micro-Air Corp
May 10, 2022, revision 1.1
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