ReCharge HearingAssist HA-802 Hearing Aid with App Control User Manual

June 9, 2024
ReCharge

ReCharge HearingAssist HA-802 Hearing Aid with App Control User Manual

PREFACE

This user manual only applies to the 2019+ model HA-802 behind-theear (BTE) rechargeable hearing aid. Intended use This BTE Hearing is an electronic device which amplifies sounds from the surrounding environment. It will help people with mild to moderate hearing loss or those who just want to enhance their ability to hear conversations in a noisy environment.
Precautions
Please consult with your hearing healthcare professional first if you have any questions about your hearing or your hearing instrument.
THE MANUFACTURER RESERVES THE RIGHT TO MODIFY THE TECHNICAL SPECIFICATIONS OF THE PRODUCT WITHOUT ANY PRIOR NOTICE.

Hazard Warnings and Product Safety

  • Please read before using your hearing instrument the first time.

|     Hazard Warnings
---|---
|
| to                             to
| ,           and pets
| If pain,                  kin irritation in the ear or excessive accelerated earwax                                  consult a physician.
| In the unlikely case of the dome being stuck in your ear canal, t is highly recommended that you see a physician for safe removal of the dome.
|     Hazard Warnings (continued)
---|---
| Hearing Aids are not designed to restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
| manual.

NOT SUITABLE FOR USE BY ANYONE UNDER 18. FOR MILD TO MODERATE HEARING LOSS.

 Proper disposal of electronic products protects our environment. At the end of its useful life, rather than dispose of the hearing aid, please contact Hearing Assist and return it to us so we can recycle the product contents.

FEATURES

PRODUCT INSTRUCTION

PRAPARATION

Kit includes:

Battery helpful tips

  1. A full charge takes about 3 hours, and will allow up to 18 hours of use.
  2. Recharging process will automatically shut off when battery is fully charged
  3. To maximize the extended life of the battery, keep the hearing in the charging base when not in use for an extended period of time.

OPERATION

Charging System

  1. Place hearing into the charging base.
  2. When hearing is placed correctly in the charging base the Program will glow blue to indicate that the .

CONNECTE WITH CABLE

Full charging time: 3 hours Duration of use: 18 hours of normal use

Hearing Aid Assembly

Instrument, sound tube and earcap assembly:

Your hearing aid consists of three basic parts: the hearing aid housing, sound tube and earcap. Your hearing aid will arrive fully assembled, but if you choose to select another earcap, follow these instructions:

  1. Align earcap opening over the grooves of the sound tube and press to secure proper fitting.
  2. Align the sound tube opening with the threaded connector on the hearing aid and twist in a clockwise direction until snug.
    PRODUCT OVERVIEW

Note: sound tubes and earcaps are
RED lettering on sound tube is for the right ear BLUE lettering on sound tube is for the left ear

TURNING ON AND OFF

Turn ON/OFF – Press and HOLD the for about 3.

Volumn Control

All volume, frequency and other sound adjustments are conducted from within the Sound Enhancement portion of the HearingAssist APP. Proceed to pages 11-18 for more details.

How to Wear your Hearing Aid

  1. Place your hearing over the top of your ear.
  2. Hold the tube close to the earcap with your thumb and forefinger. nsert the earcap into your ear canal until the tube sits flush against the side of your head. The dome should fit in your ear canal snugly, but not tight.
  3. Using your index finger, tuck the retention lock into the edge of the bowl of your ear just above the area of the ear lobe.
    USING

How to use the App

Linking your ReCharge! hearing aids to your smart device using the HearingAssist App will optimize the amplification settings based on the user’s Hearing Check results. The HearingAssist App also provides greater user over program settings, volume, individual frequency ranges and more.

Note: For iOS 9 or later, iPhone 5 or above; Android 6.0 or later.

Link your App
Step 1 : Go to App Store or Google Play to search and download the HearingAssist App

Step 2 : Enable Bluetooth connection on the Smart device/phone before opening/starting the HearingAssist App.

Step 3 : Register your profile (Optional), following the prompts in the below images.

REGISTERATION

Step 4 :Register/Connect the hearing aids to the HearingAssist APP

Search device by enter SETTING> My Device. If both hearing aids are being setup, connect/register one at a time. Connect device – select the appropriate side, left or right, of the hearing aid you are connecting .

SETTING

Rename your hearing aids within the APP (Optional) , If connecting two hearing aids, rename them one at a time.

DISPLAY

Hearing Check

HEARING CHECK

Step 2: User will be asked if they Hear or Do Not Hear screen shows an active ‘waving’ line on the side of the testing  aid.

Step 3 : Confirm ‘I Hear it’ or ‘Don’t hear it’ in all testing frequencies.

OPTIMZING RESULTS

OPTIMIZING RESULTS

Sound enhancement

Within the Sound Enhancement portion of this APP, users have control

SOUND ENHANCEMENT

Setting both hearing aids

If you wear two hearing aids at the same time, you can customize the hearing experience for each device independently. olume control & Loud Sound Protection : Touch the button in the bottom middle to lock or unlock each setting. Lock: To adjust the both ear devices at the same time. Unlock: To adjust each device independently.

SETTING HEARING AIDS

Band settings: variable setting of for each hearing aid can only be done independently.

SETTING HEARING AIDS

Mode setting:

Mode setting:

Your hearing aid is preprogrammed with 4 different listening programs to allow you to have more control of your listening experience. The programs are labeled within the app as “1. All around, 2. Restaurant, 3. Traffic, and 4. Outdoors”. Note
that these are simply suggestions based on most users needs within these particular environments, and the best practice is to use all programs to discover the one that suits your personal needs best. These programs can be selected within the control of the app (which will adjust both hearing aids at
once), as well as with the physical push of the Program Button (which will adjust
only one hearing aid). When the hearing aid is turned on, it will revert to the last program set by the user. Pressing of the Program Button or selecting the program on the app interface will change the program accordingly. Your hearing aid will emit a ‘beeping’ signal that will help you identify the program you are in. Example: program 1 will emit 1 beep, program 2 will emit 2 beeps, etc.

Standard program setting and recommended use environment:

Program 1 All around

Program 2  Restaurant

Program 3 Traffic

Program 4 Outdoors

MAINTENANCE

Troubleshooting

SYMPTOM POSSIBLE CAUSE SOLUTION
No/low sound Low battery Recharge the hearing aid
Built-up wax in the earcap Clean or replace the earcap
Excessive ear wax Consult your physician
Volume set too low Turn up the volume
Improper earcap insertion Re-insert the earcap
Hearing aid damaged Contact
Hearing change Contact your hearing care professional
Whistling or feedback Earcap is wrong size or damaged Replace with new or

better fitting earcap
Improper earcap insertion| Re-insert into your ear so that the earcapis flush with the walls of the ear canal

Charging System

  1. How do I charge my hearing aid
    Connect the charging base with the included Micro-USB cable. to charge the hearing aid.

  2. How long will it take for my hearing aid to charge?
    It takes approximately 3 hours to fully charge your hearing aid.

  3. How long will my fully charged hearing aid work until the next charge?
    , the fully charged hearing aid will work up to 18 hours. I smaller usage duration.

  4. How do I know when my hearing aid is fully charged?
    LED light indicator turns GREEN when fully charged. LED light indicator stays BLUE during the charging process.

  5. Your hearing aid will turn OFF automatically to allow for a faster charging cycle.

  6. How ? T hearing aid is kept in the charging base.

  7. Can I replace the built-in battery? manufacturer.

  8. How do I know when the battery is going to run out?
    There is a light audible beep that will indicate low battery function. Performance of the Hearing Aid will also be affected until recharged

Whistling/Feedback Noise Helpful Tips

Whistling is common in and is also known as ‘feedback’. is caused by amplified sound leaving the ear into the microphone and being re-amplified. The following tips will help reduce the effect of noise:

  1. Secure the positioning of the earcap within the ear. Feedback/whistling noise will stop when the hearing aid is securely fitted/ sealed in the ear with the best fitting earcap size.
  2. Lower the volume. Keep volume at a lower setting before inserting the instrument in your ear. Clear the ear canal of wax or debris. keeS .pu-tliub xaw evissecxe rof Replace the earcap or tube. Change to a new earcap with a Make sure the ear tube is not broken or torn

Sound Tube Cleaning and Care

Care of the sound tube
Use a soft cloth to remove any dirt and moisture after each use. The provided
Brush Cleaning Line are for removing debris / wax built-up inside the sound
tube and earcap.
Replacement and cleaning of sound tube

  1. To replace – rotate the sound tube counter-clockwise from the hearing aid case until loosened for removal. Replacement tubes and earcaps ar available from Hearing Assist.

  2. To clean – Insert the cleaning line through the threaded end of the tube, push the cleaning line all the way through the tubing until the tip of the cleaning line comes through the end of the dome.
    Sound Tube Cleaning and Care

  3. To reassemble the sound tube, simply reverse the removal process by tightening the tube and the hearing aid connector with a clockwise motion until the two flat surfaces are flush together.
    Sound Tube Cleaning and Care

CLEANING CARE AND PRECAUTIONS

CLEARING

FDA Information

Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to a Hearing Healthcare Professional for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the healthcare provider to select and fit a hearing aid to your individual needs.

If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase-option program. Many Hearing Healthcare Professionals now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.

Notice to Hearing Healthcare Providers

A hearing aid dispenser should advise a prospective hearing aid user to consult
promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid. If the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions, then consult a physician.

  • Visible congenital or traumatic deformity of the ear.
  • Unilateral hearing loss of sudden or recent onset within the previous 90 days.
  • History of active drainage from the ear within the previous 90 days.
  • Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1000Hz, and 2000 Hz.
  • History of sudden or rapidly progressive hearing loss within the previous 90 days.
  • Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
  • Acute or chronic dizziness.
  • Pain or discomfort in the ear.

Stop Using Hearing Aids and Consult a Physician if:

  • Hearing in one or both ears worsened.
  • Your ear becomes occluded with excessive ear wax.
  • Hearing does not improve while using the provided hearing aid.
  • You develop an infection in your ear or ear canal.
  • Skin irritation develops in or around your ear canal.

Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. In most cases infrequent
use of a hearing aid does not permit a user to attain full benefit from it.The use of hearing aid(s) is only part of hearing rehabilitation and may need to be supplemented by auditory training and instruction in lip reading

Children With Hearing Loss

In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation. Hearing loss may cause problems in language development, educational growth, and social growth of a child. Training and experience qualify an audiologist to assist in the evaluation and rehabilitation of a child with a hearing loss. This hearing aid is.

Service and Warranty

This is a Class 1 Hearing Aid device under FDA Regulations per 21 C.F.R. Sec 874.3300 Made in China

CE Statement

This product is CE marked according to the provision of the Council Directive
93/42/EEC. Here by NewSound Technology Co.,Ltd declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 93/42/EEC

FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help

This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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