PELOTON Row Rowing Exercise Machine User Manual
- June 3, 2024
- Peloton
Table of Contents
- PELOTON Row Rowing Exercise Machine
- Warnings and Safety Instructions
- Member Support
- Getting To Know Your Peloton Row
- Setting Up Your Row
- Using Your Peloton Row
- Class Screen
- Moving The Peloton Row and Storing It Upright
- Maintenance and Care
- Specifications
- Notices
- Peloton Row Limited Home Use Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PELOTON Row Rowing Exercise Machine
Warnings and Safety Instructions
WARNING:
For safe use, read and follow all warnings and instructions in the User
Manual, the Upright Wall Anchor Guide, and warning labels. Use only as
described. Misuse of this equipment may result in serious injury or death.
Peloton is not responsible for damage or injury caused by improper use not in
accordance with these instructions.
RISK OF PERSONAL INJURY—KEEP PEOPLE UNDER THE AGE OF 16 AWAY FROM THE PELOTON ROW.
NEVER store the Peloton Row vertically without properly installing and using the Peloton Upright Wall Anchor provided. To avoid the risk of serious injury from the Row tipping over, read and follow all the instructions in the Upright Wall Anchor Guide provided.
WARNING:
Fully tighten rail bolt during assembly and before stowing upright to prevent
rail separation and risk of injury
Always remain alert while using the Peloton Row. Cease exercise if you feel faint or dizzy.
Metrics on the screen, including heart rate monitoring, may be inaccurate. Use values for reference only. Inspect the Peloton Row before use and do not use if it appears damaged or inoperable. Use only Peloton original parts. Use of unauthorized parts could damage the Peloton Row, impair its operation and cause serious injury. Damage caused by unauthorized parts is not covered by the express warranty.
Do not attempt to service the Peloton Row yourself other than performing the basic maintenance described in this manual or instructed by a Peloton Member Support Representative. Service other than basic maintenance should be performed by authorized personnel. The power cord must never pass under the Peloton Row. Never operate the Row if it isn’t working properly, or if the power cord has been damaged. Keep power cord away from heated surfaces, sharp edges, and water. Always keep the power cable clean and dry. Sweat, spills, and other damage to the power cable may result in property damage or bodily harm.
To reduce the risk of burn, fire, electric shock, or injury to persons,
connect this appliance only to a properly grounded outlet. See the Grounding
Instructions in this manual.
Always turn the power switch to the off position and unplug the Peloton Row
from the electrical outlet before cleaning, assembling or disassembling it. Do
not operate where aerosol (spray) products are being used or where oxygen is
being administered Do not carry this appliance by its cord or use its cord as
a handle. If you are not able to lift more than 40 lbs/ 18 kg, over your
head,get assistance in stowing, unstowing or moving the Peloton Row.
The Peloton Row must be stored a) flat on the ground with the touchscreen upright OR b) vertically, with the touchscreen folded down and anchored to a wall using the Upright Wall Anchor. Storing the Row in any other manner could result in:
- Injury to yourself and/or bystanders,
- Damage to the Peloton Row or,
- Damage to personal property.
WARNING:
For your safety, Peloton recommends professional installation of the Peloton
Upright Wall Anchor, such as by a handyman, appliance installer or local
hardware retailer.
The Upright Wall Anchor is designed to be installed through drywall, on a
load-bearing wall into a wooden stud only. Do not install into drywall alone,
metal studs, or masonry.
Always verify that the Upright Wall Anchor is securely mounted to the wall and
check for damage before using. DO NOT use the Upright Wall Anchor if any
damage
is visible. Using a damaged Upright Wall Anchor could result in injury to
persons, animals or personal property.
The tether and clip move freely and could present a strangulation hazard.
Always wrap the tether securely around the mounting bracket when the Peloton
Upright Wall Anchor is not in use. People under the age of 16 and persons with
reduced physical, sensory, or mental capabilities that impair the safe use of
the equipment must not use the Row. People with a lack of experience and
knowledge must be given supervision or instruction before using the Row. Do
not allow children of any age to perform maintenance.
The Row is intended for users ages 16 and over weighing under 300 lbs/136 kg.
Consult a physician before beginning a new fitness plan. Incorrect or excessive training can result in serious injury. Never put your fingers near the seat or rail when using or storing the Row. Exposed moving parts can cause serious injury. Keep clear. To avoid serious injury, keep loose clothing, exercise equipment, furniture and other objects as well as animals clear of the Row. Make sure you have 24 in/0.6 m of clearance on either side of the Row. Keep towels away from the seat and rail. Make sure your shoelaces don’t extend past the soles of your shoes. Always wear appropriate footwear when using the Row.
You may experience chafing or sores on your hands due to repetitive friction
when you first begin rowing. Chafing and sores will usually develop into
callouses over time. Improper handle grip can also cause persistent chafing,
sores and wrist pain. Always follow instructions for proper handle grip. Allow
time for your skin to recover between workouts if necessary. Ensure that
chafing or sores are properly cared for. See a physician if chafing, sores or
other skin irritation persists despite rest and proper care.
To avoid risk of injury, use only on a solid, level surface.
Do not store or operate the Row outdoors, at high humidity levels, or in damp or wet locations. The Row is designed for home use. Do not use in a commercial or rental setting.
SAVE THESE INSTRUCTIONS.
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER:
Improper connection of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or serviceman if you are
in doubt as to whether the product is properly grounded. Do not modify the
plug provided with the product – if it will not fit in the outlet, have a
proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug illustrated in the figure. Make sure that the product is connected to an outlet having the same configuration as the plug. Do not use an adapter with this product.
LABELS
Familiarize yourself with all warnings on the Peloton Row before use. If any label is damaged or lost, contact member support at support.onepeloton.com for a replacement immediately.
The serial number on the Product Label indicates this unit’s date of construction. For example, ‘RAIDP1200417xxxx’ would mean that the unit was constructed on 17 April 2020.
Member Support
Member satisfaction is a top priority for Peloton. If you require assistance
or are experiencing issues with your Peloton Row, please contact Member
Support for additional help.
support.onepeloton.com.
When you contact Member Support, have the following information ready:
- Row ID/serial number*
- Purchase Date
- Your order number or the email address associated with your Row purchase
Access the Row ID/serial number from the touchscreen by tapping the menu icon at the lower right, and selecting About.
Getting To Know Your Peloton Row
- A Power Button (on the back of the Touchscreen)
- B Volume Control
- C Monitor Arm
- D Base
- E Power Cord
- F Wheels
- G Power Switch (under the Base)
- H Rowing Handle
- I Foot Rest
- J Rail Handle
- K Rail
- L Rail Foot
- M Seat
- N Foot Straps O Heel Slide
- P Accessory Tray Q Touchscreen
Setting Up Your Row
LOCATION REQUIREMENTS
- Make sure there is a clearance of no less than 24 in/60 cm on both sides and behind the Peloton Row.
- Keep the dimensions of the Row in mind when determining the location (Height/length: 7 ft 10 in/2.39 m; width: 24 in/60 cm).
- Do not store the Row near heaters.
JOINING THE COMMUNITY
CONNECTING TO YOUR WI-FI
- Select your Wi-Fi network
- Enter the password
- Tap Connect
LOGGING IN
When you log in for the first time, you will need ONE of the following:
- Your Subscription Activation Key
- The username and password you set up when you purchased your Peloton Row
CREATING AND ADDING A PROFILE
If you don’t already have a Peloton profile, you’ll be prompted to create one
when you first set up your Row. The information you enter will be used to
calculate metrics and organize your leaderboard.
If you want more than one person to use your Row, create a new account for them from the Login Screen. We recommend creating a new account for each user because calibration data will be saved to your profile. Sharing profiles can cause some features to work improperly.
Using Your Peloton Row
STRAPPING IN YOU RFEET
- Adjust the length of the heel slide so that the foot strap crosses the widest part of your foot. Illustration below shows right foot configuration only.
- Tighten the foot strap so there is enough room between the strap and the top of your shoe to insert two fingers.
Always wear appropriate footwear when using your Peloton Row. See the Peloton Row 101 videos for more information.
CALIBRATION: ACTIVATING FORM ASSIST
When setting up your Peloton Row, you will be prompted to calibrate your form.
To confirm your calibration, make sure the Form Assist figure is following
your motions during your first workout. Once calibrated, Form Assist will
provide real-time form feedback and form summaries after workouts. If the Form
Assist figure seems to be out of sync with your movements, it may need to be
recalibrated. To recalibrate, tap into your profile and select Calibrate.
DRAG FACTOR
The Peloton Row drag factor is set to a default value that’s just right for
taking Peloton classes. Technically experienced rowers might want to adjust it
depending on how their body works most efficiently. People who are new to
rowing might find it’s difficult to keep proper form at drag factors that are
higher or lower than the default setting, which could lead to injury. You’ll
get a great workout at any drag factor setting, but we recommend sticking with
the default drag factor for the best experience.
ADJUSTING YOUR VOLUME
ADJUSTING YOUR MONITOR
Touchscreen swivels 45 degrees left and right and 25 degrees up and down.
HOLDING THE HANDLE
Position your hands wide apart so your little fingers are at the ends of the
handle. Hold the handle loosely so your knuckles are directly on top of the
handle and your palms are not touching it. Your wrists should be horizontal,
forming a straight line with the handle strap, and the handle should rotate
smoothly under your fingers throughout the stroke.
SELECTING A CLASS
- Live and on-demand classes are available.
- Filter by instructor, class length, class type, and more.
- If the workout does not include a warmup or cooldown, they are available separately.
- Select More for a Scenic Row or Just Row experience.
CLASS TYPES
Row classes
Take place only on the Row.
Boots camp
Part of the class is on the Row and part is off the Row.
Strength/Yoga/Cardio
Take place off the Row.
Class Screen
WARNING:
Heart rate monitoring systems may be inaccurate. Overexercising may result in
serious injury or death. If you feel faint, stop exercising immediately. Use
metrics on the screen for reference only.
Moving The Peloton Row and Storing It Upright
NEVER store the Peloton Row vertically without properly installing and using the Upright Wall Anchor. To avoid the risk of serious injury, read and follow all instructions in the Upright Wall Anchor Guide.
If you are not able to lift more than 40 lbs / 18 kg over your head, get assistance in stowing, unstowing or moving the Row from someone who can.
NEVER insert your fingers into the rail groove
Always verify that the Upright Wall Anchor is securely mounted to the wall and
check for damage before using it. For your safety, Peloton recommends having
the Peloton Upright Wall Anchor installed by a professional such as a
handyman, appliance installer, or local hardware retailer.
The Upright Wall Anchor is designed to be screwed into a load-bearing wooden stud only. Do not install into unsupported drywall, metal studs, or masonry.
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Power off the Row and unplug it.
-
Tilt the monitor all the way down.
-
Move the seat all the way forward. Be careful not to pinch your fingers as the seat moves freely.
-
Press the monitor arm release button.
-
Carefully lower the monitor arm until it stops, and then release the button. Slowly lift the monitor arm until you hear a click. Confirm that the monitor arm is locked into place before attempting to move the Peloton Row. WARNING:
- WARNING: To avoid instability when stowing the Row vertically, the monitor must be stored with the monitor arm in the lowered position shown.
- WARNING: Fully tighten rail bolt during assembly and before stowing upright to prevent rail separation and risk of injury
-
Lift the rail foot until you can reach the rail handle. The wheels will engage, allowing you to roll it to the desired location.
-
Center the Peloton Row in front of the Peloton Upright Wall Anchor.
When stowing the Peloton Row, carefully lift it until it is fully upright. Be careful to leave enough space between the Row and the wall so your Row doesn’t collide with the wall when you’re tipping it up.
WARNING: Never store the Peloton Row vertically on the Peloton Mat or any other mat. Always roll the Peloton Mat up with the logo facing out and store it where it will not be a tripping hazard. -
Unwind the tether and loop the tether and carabiner around the rail and through the rail handle. Clip the carabiner to the tether.
Maintenance and Care
- WARNING: To avoid risk of injury, service (other than the procedures described here or specifically instructed by a Member Support representative) must be performed by an authorized technician.
- WARNING: Always unplug the Row prior to cleaning. After cleaning, make sure the power cord is free of any moisture before plugging it back in.
BEFORE EVERY CLASS
- Check the area around and underneath the Peloton Row for potential obstructions.
- Inspect the Peloton Row and do not use it if it appears damaged or inoperable.
BEFORE STOWING THE PELOTON ROW UPRIGHT:
- Make sure the Accessory Tray is cleared of any items.
- Make sure that the Upright Wall Anchor is securely mounted to the wall and that the cord is not frayed or otherwise damaged. Always attach the Row to the Upright Wall Anchor when stowing vertically, and never stow vertically if the Upright Wall Anchor is not securely attached to the wall.
MONTHLY
- Check the power cord for damage.
- Check the entire Row for wear and damage, especially the handle strap and foot straps.
- Clean the area underneath the Row.
- Remove the front cover of the Upright Wall Anchor and verify that the tether is secured to the mounting bracket and not frayed and that the bolts are secured to the wall.
- Clean all visible surfaces of the Row thoroughly using a damp cloth and a mild household cleaner diluted in water. Do not use harsh cleaning products containing bleach or ammonia.
Specifications
USER REQUIREMENTS
- Height: 4 ft 11 in – 6 ft 5 in/150 – 195 cm
- Weight: under 300 lb/136 kg
- Age: 16 years or older
POWER REQUIREMENTS
- Universal AC input: 100-240Vac, 50-60Hz, 0.65A-1.5A
DIMENSIONS
- Total: 7 ft 10 in L x 24 in W/2.39 m L x 61 cm W
- Weight: 156.5 lb
- Foot stretcher: women’s size 5 – men’s size 13.5
PERFORMANCE
- Screen Adjustment: 0-25 degree vertical tilt
- Screen Adjustment: 0-45 degree horizontal tilt
TECHNOLOGY
- Screen: 23.8 in/60.5 cm 1080p HD touchscreen
- Camera: 8MP still photo/1080P video camera with privacy cove 4 Digital Microphone Array
Sound:
- Front-facing stereo speakers, 2.2 channel with rear-facing woofers 80Hz to 20KHz frequency response
Connection:
- WiFi 802.11 a/b/g/n/ac, MIMO 2×2 Antenna
- ANT+™ wireless
- Bluetooth® 5.0
Notices
This device complies with part 15 of the FCC Rules. Operation is subject to two conditions:
- This device must not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radioTV technician for help.
CAUTION:
- To comply with FCC RF exposure compliance requirements, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons.
- This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
This product is ANT+™ certified and is compatible with ANT+ sensors that support heart rate monitoring.
DISTRIBUTED BY:
Peloton Interactive, Inc.
441 9th Ave, 6th Floor
New York, NY 10001.
Peloton Row Limited Home Use Warranty
Peloton Row Limited Warranty (“Limited Warranty”)
Peloton Interactive, Inc. (“Peloton”) extends the following Limited Warranty,
which applies only to non-commercial, in-home, indoor use of the Peloton Row
sold directly by Peloton (“Product”). Any other use of the Product shall void
this Limited Warranty. During the applicable Limited Warranty periods
described below, the covered components of the Product will be free of defects
or malfunctions during normal use. Certain exclusions apply, as further
described in this Limited Warranty.
What is covered by this Limited Warranty?
The Limited Warranty applies to the following components of the Product only,
for the time periods indicated. The Limited Warranty applies only against
defects discovered within the applicable Limited Warranty period.
HD TOUCHSCREEN: 12 MONTHS
Peloton warrants the touchscreen against defects in workmanship and materials
for a period of 12 months from the date of original delivery.
FRAME: FIVE YEARS
Peloton warrants the frame (excluding any moving parts attached to the
structural frame) against defects in workmanship and materials for a period of
five years from the date of original delivery.
ROW COMPONENTS: 12 MONTHS
Peloton warrants the components and all original parts of the Product against
defects in workmanship and materials for a period of 12 months from the date
of original delivery
LABOR: 12 MONTHS
For a Product originally assembled by an authorized Peloton technician,
Peloton will cover the labor cost for the repair or replacement made under
this Limited Warranty for a period of 12 months from the date of original
delivery. Except where applicable law requires otherwise, repair labor is not
covered if the Product is moved to a location that is outside of Peloton’s
service area.
EXCLUSIONS AND LIMITATIONS
Who is covered by this Limited Warranty?
The original owner of the Product or original giftee of the Product. The
Product must remain in the possession of the original purchaser, or, for a
gifted Product, the owner of the original membership attached to that Product.
This Limited Warranty is not transferable beyond the owner of the original
membership attached to the Product.
What is NOT covered by this Limited Warranty?
This Limited Warranty does not apply to:
-
Any other Peloton products or services not expressly referred to under the heading “What is covered by this Limited Warranty?” above, non-Peloton products or labor not approved in advance by Peloton Member Support, a Product that is, or that Peloton reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, a Product purchased or used outside the U.S. or Canada, a Product that is moved outside of Peloton’s service area in the U.S. or Canada, and units missing serial numbers. Warranty coverage is limited to any area to which Peloton sells the Product in the United States and Canada.
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Software, even if sold with or embedded in the Product (except to the extent required by applicable law), or Internet connectivity. Peloton does not warrant that the operation of the Product will be uninterrupted or error-free.
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Data loss, including any damages or costs related to data recovery, removal, and installation. Peloton does not warrant that it will be able to repair or replace the Product under this Limited Warranty without risk to or loss of information or data stored on the Product.
-
Damage or equipment failure due to normal wear and tear, installation, relocation, repair, improper or negligent assembly of the Product or any accessories, or maintenance (other than in each case that is caused by a Peloton authorized service technician), use of the Product beyond its design and intended purpose, use of the Product with parts or accessories from third parties, or with parts or accessories not originally intended for or compatible with the Product, or any use contrary to the instructions in the Peloton Row User Manual, the technical specifications or other published guidelines relating to the Product.
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Damage or equipment failure due to accident, abuse, improper or abnormal use, neglect, corrosion, discoloration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, the introduction of foreign objects, or modifications that are unauthorized or not recommended by Peloton.
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Incidental or consequential damages; or economic loss, loss of property or profits, or loss of enjoyment or use. To the extent permitted by applicable law, Peloton
is not responsible or liable for indirect, special, incidental or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential or punitive damages of any nature whatsoever in connection with the purchase, use, repair or maintenance of equipment or parts, and Peloton will not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to gym membership fees, work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. -
Use of the Product for commercial purposes or for any use other than normal use in a single-family or household.
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Any attempt to move or repair fitness equipment creates a risk of injury and property damage. Peloton is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair, or attempted repair of equipment by anyone other than a Peloton authorized service technician. All moves or repairs attempted by you or your agents are undertaken AT YOUR OWN RISK and Peloton will have no liability for any injury to persons or property arising from such attempted moves or repairs.
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Labor will no longer be covered by this Limited Warranty if the Product is moved outside of Peloton’s service area.
What do you need to do to make a claim under the Limited Warranty?
To make a claim under this Limited Warranty, you must, upon discovering any
nonconformity or defect:
- cease using the Product;
- provide Peloton Member Support with:
- the serial number or order number of your Product (if applicable)
- a copy of the dated receipt, or other proof of purchase indicating the date purchased
- a description of the nonconformity or defect
- photographs of the nonconformity or defect where they may assist Peloton Member Support to assess the claim.
- If Peloton Member Support determines that it is necessary to return the Product or a component, Peloton Member Support will arrange for a collection of the Product or provide you with a prepaid shipping label for the components. You must follow all directions provided by Peloton Member Support and ensure that the defective Product or components are properly packed to protect it from damage during shipping. If you do not do so, Peloton will not be responsible for any damage that occurs to the Product or component during shipment.
Contact Member Support if you believe you need services.
Claims must be made within the specified warranty period.
What happens after you submit a claim?
- If within the applicable Limited Warranty period, a defect arises in the Product or a warranted component that is covered by this Limited Warranty and you submit a claim to Peloton under this Limited Warranty, then without excluding, restricting or modifying any other rights to which you may be entitled under applicable laws, Peloton will, at its option and as its sole obligation, either replace the defective or malfunctioning Product or component of the same or a comparable model or repair it.
- Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law. Where permitted by law, replacement units, parts, and electronic components reconditioned to as-new condition by Peloton or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms. Products presented for repair may be replaced by refurbished Products of the same type rather than being repaired. Refurbished parts may be used to repair the Products.
- If a successful claim is made for a defect that is covered by this Limited Warranty within the Limited Warranty periods identified above, any shipping costs to return the relevant component to Peloton or the cost of Peloton collecting the relevant part(s) will be at Peloton’s cost.
- To the extent that the Product or component is capable of retaining user-generated data, you should be aware that repairs may result in the loss of that data.
- All exchanged components or Products replaced under this Limited Warranty become the property of Peloton after the repair or exchange.
Any disputes between you and Peloton related to this Limited Warranty or the Product will be governed by the then-current dispute resolution procedures in Peloton’s Terms of Service, available at www.onepeloton.com/terms-of- service.
This Limited Warranty is the exclusive warranty given by Peloton and supersedes any prior, contrary or additional representations. The duration and remedies of all implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the duration of this express Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so that limitation may not apply to you.
The remedies described above are your sole and exclusive remedies and Peloton’s entire liability for any breach of this Limited Warranty. Peloton’s liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall Peloton under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state.
NOTE:
This warranty may have been updated. Check support.onepeloton.com for updated
terms.
©Peloton 2022, Peloton Interactive, Inc. All rights reserved.
support.onepeloton.com.
RW01 | 40005860-3.0
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>