Edge-core EAP104 Indoor Wall-Plate Wi-Fi 6 Access Point User Guide

Edge-core EAP104 Indoor Wall-Plate Wi-Fi 6 Access Point

Package Contents

1. EAP104 access point
2. Mounting bracket accessory
3. Mounting bracket T8 security screw
4. RJ-45 short cable
5. Screw kit—4 screws and 4 plugs
6. QR code card

Overview

1. Pass-Thru Port: Bottom panel to rear panel connection.
2. LAN4 Port: 1Gbps LAN connection and PoE out port.
3. LAN1-LAN3 Ports: 1Gbps connection to LAN devices.
4. Uplink (PoE) Port: 1Gbps connection to 802.3at PoE.
5. 12 VDC power input
6. Console port
7. Restart/Reset button:
   • A quick press restarts the system.
   • Press and hold for 5 seconds resets to factory defaults.
8. System LED Indicators:
   • Uplink: Amber (1G), Green (100M), Blinking (traffic)
   • 2.4G-WiFi: On (radio on), Blinking (traffic)
   • 5G-WiFi: On (radio on), Blinking (traffic)
   • Cloud: On (cloud managed), off (standalone)
9. Power/Status LED: On (power OK), Blinking (boot up)

Installation

Warning: For indoor use only. The access point, AC power adapter, and all connected cables are not for outdoor use.

Mount the AP

1. a. Mounting on a Wall Junction Box
2. At the wall junction box, use two screws to secure the mounting bracket to the box. The bracket must be installed with the marking “UP” at the top.
3. Connect the Ethernet cable from the junction box to the Uplink (PoE) RJ-45 port on the rear of the device. When connected to a PoE source, the Uplink (PoE) port connection provides power to the unit.
4. With its ports facing down, place the AP over the bracket and then slide it down until it is in its secured position.
5. Use the included security screw to secure the bracket to the AP.
6. (Optional) Connect a local LAN switch or computers to the LAN1 to LAN4 1000BASE-T RJ-45 ports.
7. b. Mounting on a Wall Without a Junction Box
8. At the installation location on the wall, use the mounting bracket to mark four holes for the wall plugs and screws. The bracket must be installed with the marking “UP” at the top. Drill four holes for the wall plugs, and then insert the plugs and tap them flush with the wall surface.
9. To power the AP from a PoE source, use the included short Ethernet cable to connect the Uplink (PoE) port to the Pass-Thru port on the rear of the device. When the Pass-Thru port on the bottom of the device is connected to a PoE source, it provides power to the unit.
10. With its ports facing down, place the AP over the bracket and then slide it down until it is in its secured position.
11. Use the included security screw to secure the bracket to the AP.
12. (Optional) Connect a local LAN switch or computers to the LAN1 to LAN4 1000BASE-T RJ-45 ports.
13. c. Mounting Using the Optional Desktop Stand
14. At the installation location, slide the AP onto the desktop mounting bracket and then place on the desktop.
15. Connect Ethernet cable from a PoE source to the Uplink (PoE) RJ-45 port on the rear of the AP. Alternatively, connect Ethernet cable from a PoE source to the PassThru port on the bottom of the device and then use the included short Ethernet cable to connect the Uplink (PoE) port to the Pass-Thru port on the rear of the device.
16. (Optional) Connect a local LAN switch or computers to the LAN1 to LAN4 1000BASE-T RJ-45 ports.

Check AP LEDs

1. Uplink LED — on green or amber for valid RJ-45 Uplink port connection.
2. 2.4G and 5G LEDs — on green for radio enabled.
3. Cloud LED — on green for cloud management operation.
4. Power/Status LED — on green for normal operation.

Initial Setup and AP Registration

There are three options for setting up the AP for your network:

• Use QR-Code Onboarding to connect to the AP through a web browser on a phone. See section “QR Code Onboarding”.
• If your network is already managed by ecCLOUD, you can just register the AP on your network by entering the MAC address and serial number on ecCLOUD.
• Connect to the AP’s web interface through a network connection to one of the AP’s LAN ports. See section “Connecting to the Web Interface”.

The first-time you access the AP’s web management interface, it automatically runs the Setup Wizard for initial AP configuration. Follow the Setup Wizard steps to configure the AP for management by ecCLOUD, an EWS-Series controller, a uCentral cloud, or in a standalone mode.

Connecting to the Web Interface

Follow these steps to connect to the AP’s web interface through a network connection to one of the AP’s LAN ports.

1. Connect a PC directly to one of the AP’s LAN ports.
2. Set the PC IP address to be on the same subnet as the AP LAN port default IP address. (The PC address must start 192.168.2.x with subnet mask 255.255.255.0.)
3. Enter the AP’s default IP address of 192.168.2.1 into the web browser address bar.
4. On first-time log in to the web interface, the Setup Wizard starts and you must select how the AP will be managed, either using the ecCLOUD controller, an EWS-Series controller, a uCentral cloud, or in stand-alone mode.
5. Continue with the Setup Wizard to make other settings:
   • Cloud-Managed Mode: Select the country of operation.
   • EWS-Series Controller Mode: Complete the CAPWAP setup, use the default wireless network setting or customize the network name, then set a password (the default user name is “admin” with password “admin”), and select the country of operation.
   • uCentral Cloud Mode: Set a password and then select the country of operation.
   • Stand-Alone Mode: Use the default wireless network setting or customize the network name, then set a password (the default user name is “admin” with password “admin”), and select the country of operation.
6. Click “Done” to finish the setup wizard.

QR Code Onboarding

For quick set up and registration of your AP with the ecCLOUD controller, you can scan the QR code on the AP using a phone. Follow these steps:

1. Make sure the AP is powered on and connected to the Internet.
2. Use the camera (iPhone) or a barcode app (Android) on your phone to scan the AP’s QR code. The QR code is printed on a label next to the AP’s ports.
3. When a message pops up, tap “yes” to join the Wi-Fi network (iPhone requires you to go to Settings > Wi-Fi or open the browser for the message to pop up). The web browser should open and redirect to the Setup Wizard page.
4. After setting a new password and the regulatory country, select to manage the AP using the ecCLOUD controller, an EWS-Series controller, or to manage the AP in stand-alone mode.
   • a. Stand-Alone Mode: Use the default wireless network setting or customize the network name and password. Tap “Done” to finish the Setup Wizard. Wait about two minutes for the AP configuration to update, and then connect to the wireless network name configured in the setup wizard. The browser is then redirected to the login page of the AP.
   • b. EWS-Series Controller Mode: Complete the CAPWAP setup, then set a password and select the country of operation. Tap “Done” to finish the setup wizard.
   • c. uCentral Cloud Mode: Set a password and then select the country of operation. Tap “Done” to finish the setup wizard.
   • d. Cloud-Managed Mode: Tap “Done” to finish the setup wizard and the browser is redirected to the ecCLOUD login page.

If you already have an ecCLOUD account, log in and select a site for the AP. The AP is automatically registered for cloud management. After you tap “Save,” wait about two minutes for the cloud controller to configure the AP.

If you do not have an ecCLOUD account, tap “I want to register” and first set up an account. Create a cloud and site before confirming the regulatory country. After tapping “Next,” the AP is then automatically registered for cloud management. After you tap “Save,” wait about two minutes for the cloud controller to configure the AP.

Safety and Regulatory Information

FCC Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.

Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licenceexempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 28 cm between the radiator & your body.

CE Statement

• This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 24 cm between the radiator and your body. The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

All operational modes:

• 2.4 GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac (VHT40), 802.11ax (HE20), 802.11ax (HE40)
• 5 GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac (VHT40), 802.11ac (VHT80), 802.11ax (HE20), 802.11ax (HE40), 802.11ax (HE80)
• BLE 2.4 GHz: 802.15.1
• ZigBee 2.4 GHz: 802.15.4

The frequency and maximum transmitted power limit in EU are listed as below:

• 2412-2472 MHz: 20 dBm
• 5150-5350 MHz: 23 dBm
• 5500-5700 MHz: 30 dBm

The abbreviations of the countries, as prescribed in above table, where any restrictions on putting into service or any requirements for authorization of use exist.

CE Mark Declaration of Conformance for EMI and Safety (EEC) This information technology equipment is in compliance with the Directive 2014/53/EU and Directive 2014/35/EU. The Declaration of Conformity (DoC) can be obtained from www.edge-core.com -> support -> download.

Warnings and Cautionary Messages

Warning: This product does not contain any serviceable user parts.
Warning: Installation and removal of the unit must be carried out by qualified personnel only.

Caution: Wear an anti-static wrist strap or take other suitable measures to prevent electrostatic discharge when handling this equipment.
Caution: Do not plug a phone jack connector in the RJ-45 port. This may damage this device.
Caution: Use only twisted-pair cables with RJ-45 connectors that conform to FCC standards.

Hardware Specifications

AP Chassis

• Size (LxWxH) 160.5 x 89.5 x 34 mm (6.32 x 3.52 x 1.34 in.)
• Weight 450 g (0.99 lb)
• Temperature
  • Operating: 0° C to 45° C (32° F to 113° F)
  • Storage: -20° C to 60° C (-4° F to 140° F)
• Humidity Operating: 5% to 95% (non-condensing)

Network Interfaces

• Ports Uplink(PoE) RJ-45: 1000BASE-T, PoE PD LAN1-LAN3 RJ-45: 1000BASE-T LAN4 RJ-45: 1000BASE-T, PoE out (PSE) Pass-Thru RJ-45: Rear to bottom
• 2.4 GHz Radio IEEE 802.11b/g/n/ax
• 5 GHz Radio IEEE 802.11a/ac/n/ax
• Bluetooth Radio IEEE 802.15.1
• ZigBee Radio IEEE 802.15.4
• Radio Frequencies
  • 2.4–2.4835 GHz (US, Canada, ETSI, Japan, TW)
  • 5.15–5.25 GHz (lower band) US/Canada, TW
  • 5.725–5.85 GHz (upper band) US/Canada, TW
  • Europe 5.15–5.25 GHz, 5.25–5.35, 5.47–5.725 GHz
  • Japan 5.15–5.25 GHz, 5.25–5.35, 5.47–5.73 GHz

Power Specifications

• PoE Input Power 22.4 W max, 48 VDC–55 VDC; 802.3at-compliant
• AC Power Adapter AC Input: 100–240 VAC, 50-60 Hz DC Output: 12 VDC, 2 A

Regulatory Compliances

• Radio EN300 328 V2.2.2 (2019-07)
  EN301 893 V2.1.1(2017-05)
  47 CFR FCC Part 15.247
  47 CFR FCC Part 15.407
  IC RSS-247 Issue 2 and RSS-Gen Issue 5
  NCC LP0002 Section 4.10.1 (2020-07-01)
  NCC LP0002 Section 5.7 (2020-07-01)
  MIC certification Rule, Article 2 Paragraph 1 Item 19
  MIC certification Rule, Article 2 Paragraph 1 Item 19-3

• Emissions EN 301 489-1 V2.1.1 (2017-02)
  EN 301 489-17 V3.1.1 (2017-02)
  EN 55032:2015
  AS/NZS CISPR 32:2015, Class B
  47 CFR FCC Rules and Regulations Part 15
  Subpart B, Class B Digital Device
  ICES-003, Issue 7 Class B
  CNS 13438 terminal equipment design certification, Article 3, Article 4, Article 6, Article 9 and Article 34 regulation

• Safety Low Voltage Directive IEC 62368-1:2014;and/or
  EN 62368-1:2014+A11:2017; and/or BS
  62368-1:2014+A11:2017
  CNS 14336-1
  IEC/EN 62368-1, IEC/EN 60950-1

• Taiwan RoHS CNS 15663

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