Style SELECTIONS LWD20232SSSS Premium Cultured Marble Vanity Tops User Guide
- June 3, 2024
- Style SELECTIONS
Table of Contents
Style SELECTIONS LWD20232SSSS Premium Cultured Marble Vanity Tops
LIMITED WARRANTY
General Terms:
Novalis Innovative Flooring (“Manufacturer”) warrants that, when used properly
and under normal operating conditions, the flooring products described in the
Manufacturer’s catalog as Style Selections Interlocking Vinyl Plank Flooring
(“Product”), a 4.4mm thick rigid polymeric core floating floor covering that
includes a 0.15mm (6-mil) wear layer, will conform with the published ASTM
F3261 Standard Specification for Resilient Flooring in Modular Format with
Rigid Polymeric Core, as detailed within the Manufacturer’s published Product
technical documents. This Limited Warranty is not transferable and only
applies to the original end-user (“Customer”) of the Product. This Limited
Warranty does not apply to Product that has been sold or resold as “seconds”,
“mill-run”, “off goods”, “non-conforming”, “as-is”, “closeouts” or otherwise
denoted as irregular, non-first or non-standard quality. The Manufacturer’s
liability and Customer’s exclusive remedy under this Limited Warranty is
limited to the replacement or refund of the defective Product and, only if
without visible and obvious (> 0.5-inch) defects will the Manufacturer include
reasonable labor costs for the geographic region. This Limited Warranty does
not include other costs associated with installation or removal of the
defective Product or installation of the replacement Product including, but
not limited to, lost time, furniture removal and/ or overtime pay. Only one
replacement floor or refund shall be made. A Customer who received a
settlement may not make another claim – no additional replacement floors or
refund will be supplied.
If the Manufacturer no longer provides the particular Product subject to this Limited Warranty, Manufacturer reserves the right to substitute another Product that Manufacturer deems to be comparable or superior in its place. Manufacturer’s responsibility to replace defective Product under this Limited Warranty applies only to the affected area of Product so long as a suitable match (as determined and at the sole discretion of Manufacturer) can be supplied. Full replacement or replacement of a greater area than the affected area is at the sole discretion of Manufacturer. Manufacturer reserves the right to provide replacement materials directly to the Customer, or through a professional installation company of the Manufacturer’s choice, to conduct repairs or replace materials in a manner suitable to the Manufacturer’s interests. This Limited Warranty is specific to the Product which shall be installed, used, maintained and cared for in accordance with the Product documentation, which may be obtained at www.lowes.com or are available upon request by contacting techsupport@novalis- intl.com or 1-888-509-3438.
Warranty Terms & Provisions
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Manufacturing Defect Term: The Product shall be free of manufacturing defects for a period of 1-year from the Customer date of purchase. All claims must be reported within thirty (30) days of discovery of the defect.
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Wear Warranty Term: “The Product”, when installed and maintained as detailed within the instructions, will not wearthrough to the printed film layer under normal use for the period stated below:
Residential Wear: 25 years from date of purchase
Stains from unapproved chemicals, fading, scratches, scuffs, and loss of gloss are considered normal use and are not covered under this warranty. The Manufacturer will supply new material of the same color, design, and grade, if available; if unavailable or discontinued, the Manufacturer reserves the right to supply similar floor covering. After corrective action is taken on an existing defect, Limited Warranty coverage will remain in effect for the remaining Wear Warranty Term of the original Limited Warranty. Alternatively, at the Manufacturer’s discretion, a refund of the original cost of the Product shall be used to settle all other valid claims according to the following pro- rated schedule:
Residential Wear Coverage:- ≤ 1-year: 100%
- ≤ 5-years: 70%
- ≤ 10-years: 50%
- ≤ 20-years: 30%
- > 20-years: 10%
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Labor Warranty Term & Provisions: Labor costs shall not be reimbursed for all material installed with visible and obvious (> 0.5-inch) defects. Reasonable costs of professional labor for replacement must be submitted to and pre-approved by the Manufacturer. The percentage of labor costs that shall be reimbursed is according to the following pro-rated schedule:
Residential Labor Coverage:- ≤ 1-year: 100%
- ≤ 5-years: 60%
- ≤ 10-years: 40%
- ≤ 20-years: 20%
- > 20-years: 0%
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Product Joint Warranty: A joint opening of a properly engaged Product locking mechanism, as defined within ASTM F3261, shall not exceed 0.008-inch (0.2-mm) when measured on either the width or length of the floor covering when installed straight and over a flat substrate. As defined within ASTM F3261, joint ledging shall not exceed 0.006 (0.15-mm), when installed straight and over a flat substrate.
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Waterproof Warranty: The Product will not be materially impaired when exposed to wet or damp cleaning, surface spills and/or tracked in water for the length of the Wear Warranty. This does not include water emergencies.
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Wet Area Warranty: When properly installed in strict compliance with the “Wet Area Guidelines” contained within the Product installation instructions, the substrate or subfloor directly beneath the Product will not be damaged or deformed by wet or damp cleaning, surface spills and/or tracked in water for the length of the Wear Warranty. This includes visible organic growth (mold, mildew, etc.), rot, decay or other damage that is the direct result of topical water intrusion and exposure. This does not include excessive topical water caused by broken or leaking plumbing, structural leaks, sink overflow, flooding, weather conditions and other water emergencies or sub-surface moisture or condensation related to moisture and alkalinity within the subfloor or substrate.
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Petproof Warranty: The Product surface coating provides scratch and stain resistance (such as feces, urine and/or vomit) from domestic household pets, such as cats and dogs, provided that pet claws are routinely cut and filed. This Limited Warranty does not cover deliberate scratching and gouging by pets.
Warranty Terms & Provisions
This Limited Warranty does not apply to nor cover nonconformities that are caused by, result from or arise in connection with any of the following conditions:
- Non-Compliance with applicable Product requirements and technical data. Any Product that has been subjected to site conditions, substrate conditions, installation methods, maintenance procedures and/or conditions of use that are not in strict conformity with the associated Technical Data Sheets, Installation Instructions, Maintenance Documents and any other relevant technical documents.
- Non-Compliance with applicable industry guidelines. Substrate preparation must be performed in accordance with all related ACI, ASTM, NWFA and RFCI guidelines.
- Installation of Product with any third-party adhesive not explicitly recommended or approved by Novalis Innovative Flooring. The use of unapproved adhesives excludes any warranty coverage of adhesive performance is-sues, including but not limited to bond strength, shrinkage, expansion, peaking, ledging, curling, doming and/or the ability of the adhesive to control the dimensional stability of the floor covering. This also excludes any associated material and labor costs associated with third-party adhesives.
- Installation of Product with unapproved installation materials, methods or tools, including but not limited to the recommended underlayment type, repair products and all accessories.
- Cracking, warping, delamination, curling, or other phenomena caused by excessive heat sources, such as prolonged direct sunlight, radiators, self-cleaning ovens and high-heat equipment.
- Fading or discoloration of the surface due to excessive UV/IR exposure.
- Stains from tracked carpet dyes, fertilizers, coal, tar, driveway sealers, oil, permanent markers, or other such contaminates.
- Substrate failure, movement or imperfections, including improper flatness, smoothness or damage.
- Hazing or finish-related issues caused by the grout and or residue when used with the Product.
- Heavy static loads (>1,500 lbs.) and heavy point loads, such as foot traffic with stiletto heels, spikes or skates, dropped items, improper floor protectors and furniture feet/rests or floor protection and furniture feet/rests that do not make adequate flat contact with the floor covering.
- Heavy rolling loads (> 1,500 PSI) with metal wheels, hard H-type wheels or any other wheel types that do not make adequate, flat contact with the floor covering.
- Damage caused by mechanical issues, intentional abuse, misuse, negligence, structural damage, seismic activity, flooding, fires, and other emergencies, natural disasters or any circumstances beyond the reasonable control of the Seller.
- Damage or excessive wear caused by improper maintenance dirt, grit, and abrasive debris from not using appropriate walk-off mats at all outdoor entrances.
- Any resulting health issues or property damage resulting from organic growth resulting from any type of water trapped beneath the floor covering and the latent organic material found within it, which may sponsor organic growth, such as mold, mildew, and fungi.
- Normal shade, color, gloss/sheen, or embossing texture variation, including variations between installed flooring and physical flooring samples or printed marketing materials.
- Excessive moisture and alkalinity from the subfloor or substrate.
- Excessive topical water caused by broken or leaking plumbing, structural leaks, sink overflow, flooding, weather conditions and other water emergencies.
- Installations removed or replaced prior to inspection by an authorized Novalis representative.
Slip Resistance Warning:
Walking is an enormously complex activity involving many muscles, bones and
nerves, as well as kinesthetic sensory information. There are several
significant factors that directly affect slip resistance properties, such as
the type, texture and surface structure of floor covering, surface
contaminates, type of shoe soles and the walker’s weight, age, gait, fitness
level, awareness, and vision. There are no published requirements or
acceptable limits for Static Coefficient of Friction (SCOF) or Dynamic
Coefficient of Friction (DCOF) values within the resilient flooring industry,
though there may be for other flooring types. While independent test results
are available, that does not purport to address any safety concerns of slip
resistance, the accuracy of all test methods, safety thresholds, or the
measuring apparatus’ (tribometers). This includes factors outside of the
reasonable control of the Manufacturer, such as Product maintenance. No
warranty for any slip resistance properties can be provided.
Note: Walking on any vinyl floor covering in socks or similar is not
recommended, especially on stairs.
Warranty Claims:
If, within the applicable warranty period identified in Article 2.1 and 2.2, the Customer discovers any problems or defects in the Product that may be covered by this Limited Warranty, the Customer must notify the distributor or the Manufacturer directly at 1-888-509-3438 (option 2) or claims @novalis-intl.com. All claims must include a completed claim form, along with any associated photos, invoices, pre- installation testing reports and all independent inspection reports conducted after problems or defects are observed or suspected.
All claims must be reported within thirty (30) days of discovery of the problem or defect. If Manufacturer determines that the Product is covered by this Limited Warranty, then Manufacturer shall, at its sole option, replace the nonconforming Product or refund the appropriate percentage of the purchase price and labor cost paid for each defective Product for the affected area, per the associated pro-rated schedule. No warranty claims will be processed if received more than thirty (30) days after the applicable warranty period has ended. Manufacturer or its designated representative shall have the right to examine the Product and the flooring, including the right to test the flooring and/or substrate at the installation site, with respect to any Product that is the subject of a warranty claim. Any removal of installed Product prior to such examination will void any and all warranties. Manufacturer may require additional testing or verification of any tests conducted or obtained by the Customer
Warranty Disclaimer:
The warranties set forth herein are exclusive and in lieu of all other
warranties or representations, express or implied, arising by law or custom,
including the implied warranties of merchantability and fitness for a
particular purpose. No agent, sales representative, dealer, distributor,
contractor, installer, architect or designer has the authority to increase or
alter seller’s obligations under this warranty. This Limited Warranty does
give you specific legal rights; you may also have other rights, which may vary
from state to state.
Limitation of Liability:
The aggregate cumulative total liability of Manufacturer hereunder, whether
for breach of warranty or contract, indemnification, tort (including
negligence), or otherwise, shall not exceed the original purchase price of the
nonconforming Product. Manufacturer assumes no liability for labor costs in
the installation or replacement of any Product with visible and obvious (>
0.5-inch) defects. In no event shall Manufacturer be liable to Customer or any
other person for loss of revenue, profit or any consequential, incidental,
exemplary or punitive damages directly or indirectly arising from the use of
the Product, from breach of any warranty or from any other cause, whether or
not Manufacturer has been informed of the possibility of such damages.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>