Eleglide Coozy E-Scooter User Manual

Eleglide Coozy E-Scooter

Note

Before your first ride, it is important for you to know your new e-scooter well, so that you can get the best performance, comfort, enjoyment and safety from it during your ride. To understand the new scooter and the correct operation, you should first read the manual carefully.
Sec nd, it is significant to take your first ride under a safe and controlled circumstance, like staying away from cars, obstacles and other riders.
Third, scooters are vehicles with certain risks. It’s necessary to learn the local traffic rules about riding e-scooters on public roads before your first ride and follow the rules on your each ride. For your own safety, never forget to put on a qualified helmet before getting on the scooter. Protective gear, like elbow guards and knee pads, is suggested for a better protection.
Fourth, the electric scooter is supplied without basic mandatory equipment, which may vary from place to place. Therefore, if you intend to use the e-scooter on public roads, it’s necessary to equip the scooter with the basic mandatory equipment, in accordance with the relevant laws and
regulations.
In addition, this product is designed for your personal use. Do not use it for commercial or other purposes.
Last, keep this manual safe for reference.

Warning

Before each charge, check the charger, cable and plug. If there is any damage, do not use the charger.
Before riding, check the tire pressure and check whether the handlebar are installed correctly and tightly and whether the headlight is clean and not covered by anything.
Make sure the battery contains enough power before riding. If the battery level is low during your ride, keep the scooter running at a slow and constant speed and charge it as soon as possible.
When braking on a wet road, the braking distance is usually longer than on a dry road. Therefore, brake earlier for a safer stop.
Furthermore, avoid puddles, wet mud, swamps, water, snow or ice. Try not to use the e-scooter on rainy, stormy or snowy days. If the electric parts (control unit, engine and battery) get damp, wet or soaked, it will cause irreversible damage, or even a battery explosion.
This product can only be used by one adult at a time. Do not carry any extra passengers. And don’t ride it if you don’t feel well or under the influence of alcohol or drugs.
This vehicle is not a toy. Same as other vehicles, it is possible to fall, crash or encounter other
dangerous situations. Please don’t offer your e-scooter to anyone that doesn’t know how to use it correctly. If you let anyone else ride your scooter, it will be your responsibility to ensure that all riders understand all warnings, cautions, instructions and safety precautions, and to ensure that they are able to use this product safely and responsibly and protect themselves and others from injury.

Diagram

Specification

Tire

| Size, Type, Material| 10″x2.5″ Pneumatic Rubber Tires
Tire Pressure| 45~50PSI
Best Tire Pressure| 55PSI
App| Name| Green Drive
Compatible with| Apple iOS (12.0+) & Android devices (4.3+)
Recommended Rider Heights| 120-200cm

Package List

Assembly Guide

1. Open the kickstand to make it stand up. Unfold the stem and buckle it up.
   

2. Insert the handlebar into the stem with the headlight facing the front.
   

3. Secure the handlebar by tightening up the screws.
   

4. ) After installation, turn the power on to check if it can work.
   

Tips for Beginners

1. Wear protective gear, including a qualified helmet, knee pads, wrist and elbow guards
   

2. Turn the display on and check the battery level.
   

3. Put one foot on the footboard and another foot on the ground. Then, push the scooter forward.
   

4. When the scooter starts to run steadily, make both of your feet stand on the scooter. Accelerate the scooter by pressing the thumb throttle slightly.
   

5. Decelerate it slowly by releasing the thumb throttle. Grasp the brake lever on the left for an emergency stop, if necessary.
   

6. Incline your body slightly to the direction of steering and turn the handlebar slowly when making a turn.
   

Folding & Unfolding

Note : The folding and unfolding steps can only be done when the power is turned off.

Folding

1. Hold the stem with one hand and press the release buckle on the folding mechanism to open it with another hand.
   

2. Put the stem down and secure it. There is a ring on the right of the handlebar and a hook on the rear mudguard. Get the hook through the ring to secure the stem.
   

Unfolding

1. Rotate the ring to get the hook out of the ring.
   

2. Unfold the stem and secure it by locking the folding mechanism.
   

LED Display Guide

• Contents on The Display
  

Functions & Operations

• Power on/off
  Briefly press the ON/OFF button to turn the LED display on. Long Press the button for 3 seconds to turn the display off.

• Headlight on/off
  When the display is turned on, press the button twice to turn the headlight on/off.

• Shifting Speed Level
  When the display is on, briefly press the button to shift among 3 speed levels, including 10/15/25 km/h.

• 6km/h Push Mode
  When the display is on, long press the button for 1.5 seconds to activate the 6km/h push mode.

Battery Level Indicator

81%-100%

|

61%-80%

|

41%-60%

---|---|---

21%-40%

|

0%-20%

Error Tracking

B. Replace the controller;
29, 31| The temperature of the controller is too high.| A. Cool down the controller;
B. Replace the controller;
30, 32| The temperature of the controller is too low.| A. Wait till the temperature of the
controller gets normal;
B. Replace the controller;
33| The temperature of the motor is too high.| A. Cool down the motor.
B. Replace the controller;
34| The temperature of the motor is too low.| A. Wait till the temperature of the motor gets normal;
B. Replace the controller;
35-36| Overcurrent faults;| A. Reboot the power;
B. Replace the controller;
37| Motor stalling;| A. Reboot the power;
B. Replace the controller;
38| The speed is too high.| A. Reboot the power;
B. Replace the controller;
42| Excessively low voltage in throttle (＜0.8V);| A. Reconnect the throttle control properly;
B. Replace the throttle kit;
C. Replace the display;
43| Excessively high voltage in throttle (＞4.2V);| A. Replace the throttle kit;
B. Replace the display;
44, 46| Excessively low voltage in the hand brake;| A. Reconnect the brake properly;
B. Replace the brake kit;
C. Replace the display;
45, 47| Excessively high voltage in the hand brake;| A. Replace the brake kit;
B. Replace the display;

When the malfunction mark shows up on the screen, the number at the center of the screen is the error code. Please check the following problems and solutions.

App Guide

This Eleglide Coozy e-scooter can be controlled with an app that is available on Apple iOS (12.0+) and Android devices (4.3+).
More functions can be checked and activated through the app, such as turning on/off the cruise mode, setting the start mode, changing the speed unit, etc.
To download the app, please scan the QR code with your Apple/Android device. If the QR code does not work, visit the Apple or Google Play APP Store and search “Green Drive” to find the app.
Attention: do not use your mobile phone while riding the scooter.

Maintenance

Cleaning

Turn the power off, unplug the scooter and cover the charging port before cleaning the scooter. Use a soft and wet cloth to wipe the mainframe clean. Dirt that is hard to remove can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft and damp cloth. Do not wash your e-scooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of the scooter. Do not soak the scooter or wash it with a pressure washer or hose.

Storage

A)Scooter

1. Do not expose the e-scooter to direct sunlight or rain for an extended period of time, and avoid storing it at a high temperature. It’s better to store the scooter in a dry and safe place at a temperature of 0°C-25°C.
2. Avoid corrosive gas, so as to avoid chemical corrosion and damage to the electrical parts and painted surfaces, which may lead to operational failure and accident.
3. Don’t store it in an explosive or flammable environment or near flammable liquids.
4. Don’t store it in the car trunk for a long term on scorching days.

B)Lithium-ion Battery

1. Charge the battery in time and avoid draining the battery completely. Because completely draining the battery may cause permanent damage to it. Never keep the lithium-ion battery discharged for a long time. If the voltage of the cell drops under allowed limit due to self-dis charge, it will cause damage. For maximum durability, store the battery charged up to 50% of the maximum capacity. Charge the battery once or twice a month when the scooter isn’t used for a long term.

2. Never charge the battery in an explosive or flammable environment or near flammable liquids. Do not charge the battery on a flammable substrate, such as paper, textiles, etc., when the

3. battery is detached from the vehicle. Charge it at a safe place away from flammable items.

4. Never charge a battery which is already damaged or is leaking.

5. Don’t charge the battery too long. Stop charging when it gets full.

6. Charge or discharge the battery at a temperature within 0~45°C.
   It is better to store the battery indoors within 20°C~25°C temperature while it is not being used for a long time. (When used at 25°C, the battery range and performance is at its best. But using it at a temperature below 0°C can decrease its mileage and performance.)

7. Do not store the battery at a too high or too low temperature.
   The humidity of the storage place should be 60±25%RH. As for the working place, the humidity should be 5~85%RH.

8. Do not puncture, hit or crash the battery.

9. Don’t try to disassemble the old or damaged battery or throw it away.

10. Please take it to the local professional battery recycling facility.

Troubleshooting

Please check the following issues and solutions before sending the product to designated repair offices.

is dead;
b. The electric wire is not plugged in properly or tightly;
c. The display is damaged;
d. Controller burnout or water damage;| a. Charge the battery;
b. Reconnect the electric wire properly and tightly;
c.& d. Contact the re-seller for help;
The front light fails to work.| a. The wire isn’t plugged in properly;
b. It is damaged;| a. Plug the wire in properly;
b. Contact the re-seller;
The battery fails to charge. (The indicator light on the charger is always green.)| a. The charger isn’t plugged in properly; b. It is out of the recommended temperature range;
c. The battery is charged below rated voltage;
d. It is damaged;| a. Plug it in properly and charge it again;
b. Charge it at a proper temperature;
c. Charge it under rated voltage;
d. Contact the re-seller;
Insufficient Riding Distance| a. Battery isn’t fully charged;
b. Low tire pressure;
c. Frequent braking;
d. Battery aging or battery capacity attenuation;
e. Low ambient temperature;| a. Fully charge the battery;
b. Check the tire pressure before each use;
c. Develop good riding habits; d.& e. It’s normal;
The motor fails to work after pressing the throttle control.| a. It’s in non- zero start mode;
b. The electric wire isn’t plugged in properly;
c Motor/controller faults;| a. Slide the scooter forward to get it moving and then try the throttle;
b. Plug the electric wire in properly;
c. Contact the re-seller for help;

Attention: if any other failures occur and you can not find any solution from the chart above, please contact the re-seller to solve it. Any other maintenance and repair that need to be done by using professional tools and techniques, should be performed by a qualified scooter mechanic designated by manufacturer or the maintenance center.

Warranty

Eleglide provides an easy, reliable and efficient service for all products under our warranty. Please refer to the chart below for the warranty periods of various products and accessories starting from the date of purchase.
Our distributors, partners, sellers and re-sellers should provide after-sale services directly to their customers. If your Eleglide product has a warranty- related issue, please contact the seller from whom you purchased the product. You should provide all relevant order information, such as order numbers, invoices, receipts, etc.

WARRANTY PROCESS

• Buyers have to provide sufficient proof of purchase.
• A description of the defect needs be provided in order to issue a warranty claim.
• Visible proof of defect must be provided along with the item’s serial number (if any).
• Eleglide must document what happens when buyers troubleshoot the products.
• You may need to return an item for quality inspection.
• When you return the defective product, you should put it in the original packaging or the
  packaging approved by the dealer.

VALID PROOF OF PURCHASE

• The order number of your online purchase from the Eleglide’s authorized reseller. (Check the resellers from where to buy page.)
• Sales invoice.
• Dated sales receipt from the authorized Eleglide’s reseller.

Please note that more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address that the item was originally shipped to)

WARRANTY WILL BE VOID IN THE FOLLOWING SITUATIONS:

• The product is out of the warranty period.

• The product is lost or stolen.

• The product is free or complimentary.

• The product is used in inappropriate ways or conditions, including but not limited to: falls,
  extreme temperatures, water, improper operations.

• The product is not in its original state, such as modifications.

• The product has been used in combinations with accessories that is not compatible with the product.

• Buyers have no sufficient proof of purchase of products.

• Unsupported software or firmware has been installed to the product.

• When a damage is caused by the customer, the customer is responsible for the costs for the repairs and shipment.

• Customers’ personal items are sent to Eleglide, instead of the Eleglide products.

• The product is purchased from an unauthorized re-seller.

Customer support

SHENZHEN GEEKBUY E-COMMERCE CO., LTD
Room 108, Building No. 9, Jinfanghua E-commerce Industrial Park, Longgang District, Shenzhen, China
  http://www.eleglide.com/
[email protected]

References

• Eleglide: Best City Commuting Electric Bikes and Electric Scooters

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