ELeglide 500404 T1 Electric Trekking Bike User Manual

June 3, 2024
Eleglide

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ELeglide 500404 T1 Electric Trekking Bike

ELeglide 500404 T1 Electric Trekking Bike

Note
Before your first ride, it is important for you to know your new e-bike well, so that you can get the best performance, comfort, enjoyment and safety from it during your ride. To understand the new bicycle and the correct operation, you should first read the manual carefully.

Second, it is significant to take your first ride under a safe and controlled circumstance, like staying away from cars, obstacles and other cyclists.

Third, bicycles are vehicles with certain risks. Please follow the traffic rules during cycling. It’s better to learn the local traffic rules about riding an e-bike on public roads before your first ride in case you violate the regulations. For your own safety, never forget to put on a qualified helmet before you get on the e-bike.

Fourth, the electric bike is supplied without basic mandatory equipment, which may vary from place to place. Therefore, if you intend to use the e-bike on public roads, it’s necessary to equip the bike with the basic mandatory equipment, in accordance with the relevant laws and regulations.
In addition, this product is designed for your personal use. Do not use it for commercial or other purposes.
Last, keep this manual safe for reference.

Warning
Before each charge, check the charger, cable and plug. If there is any damage, do not use the charger.
Before riding, check the tire pressure and check whether the wheels and handlebar are installed correctly and tightly.
Before riding, check whether the headlights are securely fastened in the correct position, clean and not covered by anything. Damaged reflectors must be replaced.

Besides, if the seat post in the seat tube is not inserted deep enough to reach the minimum insertion mark, the seat post may break. Check whether it is inserted deeper than the minimum insertion depth. When braking on a wet road, the braking distance is usually longer than on a dry road. Therefore, brake earlier for a safer stop.
When you have to brake urgently, please hit the right hand brake first to stop the rear wheel, and then hit the left hand brake, especially when you brake at a high speed. If the front wheel stops suddenly while the rear wheel is still cycling at a high speed, you may fall over and get hurt. So please ride it carefully.
Furthermore, avoid puddles, wet mud, swamps, water, snow or ice. Try not to use the e-bike on a rainy, stormy or snowy day. If the bicycle’s electric parts (control unit, engine and battery) get damp, wet or soaked, it will cause irreversible damage, or even a battery explosion.
This product can only be used by one adult at a time. Do not carry any extra passengers.

This vehicle is not a toy. Same as other vehicles, it is possible to fall, crash or encounter other danger­ous situations. Please don’t offer your e-bike to anyone that doesn’t know how to use it correctly. If you let anyone else ride your bike, it will be your responsibility to ensure that all riders understand all warnings, cautions, instructions and safety precautions, and to ensure that they are able to use this product safely and responsibly and protect themselves and others from injury.

Diagram

A Handlebar with Display B. Front Wheel C Brake
D. Pedals E. Chain F. Electric Motor
G. Rear Derailleur H. Taillight I. Rear Rack
J Quick Release K. Saddle L. Battery
M. Battery Charging Hole N. Keyhole for Battery Lock 0. Headlight
P Adjustable Stem Q. Reinforced Beam
1. Brake Lever 2. Handle 3. Button of Display
4. Gear Shifter 5. Bell 6. LCD Display

7. Thumb Throttle

Specification

Model Tl Tl Step-Thru

Basic Spec.

| Size of Frame| 27.5″xl 7.5″| 27.5″xl 7″
Unfolded Size| l 790x690xl 118mm
NW| 26kg| 26kg
Length of Handlebar| 660mm
Waterproof Level| IPX4
Material of Frame| Aluminium Alloy

Max. Range

| Electric Mode| 50km
Assist Mode| 100km
Manual Mode| No Limit
Max. Speed| 25km/h (Can be adjusted to 32km/h)
Model| Tl| Tl Step-Thru
---|---|---
Basic Spec.| Speed Level of Assist/

Electric Mode

| 12/7 6/20/23/25 km/h (Level 7 -5)
Derailleur| Number of Gears, Brand| 7 (Rear), Shimano

Motor

| Rated Power, Voltage| 250W, 36V
Max. Inst. Power| 500W
Max. RPM| 260
Max. Output Torque| 50N.M

Battery

| Capacity, Voltage| 7 2.5Ah, 36V
Standard Power Consumption| 450Wh
Charging Time| 4-6H
Protection System| Yes
Brake| Type| Disc Brake & Auto Power-off Design

Brake Disc

| Outside Diameter| 760mm
Thickness| 2mm

Tire

| Size| 27.5″x2.7″| 27.5″x7.75″
Brand, Type| CST Pneumatic Tires
Tire Pressure| 45-65PSI
Best Tire Pressure| 50PSI (Front), 55PSI (Rear)
Display| Size, Type| 3.5″ LCD
Shock Absorption| Mechanical Damping with Lockout
Recommended Rider Heights| 7 60-200cm| 7 55- 7 95cm

Note: the max speed and range data are provided by the Eleglide lab. The max range is achieved under the following conditions: a full charge, a 75kg load, 26 ·c temperature, 15km/h constant speed, on flat roads with no strong wind.

The actual data may vary based on different road conditions, temperature, humidity, wind speed, and the rider’s habits (the frequency of braking, speed shifting, etc.) and rider’s weight.

Package List

Eleglide E-bike x 7 User Manual x 7 Charger x 7
Pedal x 2 Tool Kit X 7 Throttle Kit X 7
Spoke Reflector x 2 Taillight x 7 Headlight x 7
Key X 2 LCD Display x 7

Assembly

Step 1 Install The Handlebar

  • Take out the bike and make it stand up.
  • Open the clip by loosing the screws on it
  • Place the handlebar in the right position and make sure the clip is in the middle of the bar.
  • Lock the clip by tightening the screws.

ELeglide 500404 T1 Electric Trekking Bike-5

Step 2 Install The Front Wheel

  • Put the bike upside down and remove the temporary protected bar by loosing the nut on it
  • Insert the front wheel into the fork dropouts and make sure the wheel is fully seated.
  • Remove the nut and one spring on the quick release.
  • Slide the quick release through the hub from the opposite side of the brake disc.
  • Slide the spring into the hub and tighten the nut to fix the quick release .

ELeglide 500404 T1 Electric Trekking Bike-6

Step 3 Fix The Headset

  • Adjust the headset of the bike to the right position.
  • Tighten the headset with the M4/M5 socket head wrench .

ELeglide 500404 T1 Electric Trekking Bike-7

Step 4 Adjust The Stem Angle (Only for Tl Step-Thru)

  • Loose the stem with the M6 socket head wrench.
  • Adjust the stem to the angle you want and fix it by tightening the screws.

Step 5 Install The Headlight

  • Place the headlight in the right position.
  • Fix the light by tightening the screw with the M4 socket head wrench

Step 6 Install The Taillight

  • Connect the wire to the taillight.
  • Place the taillight in the right position and tighten the screws to fix it.

ELeglide 500404 T1 Electric Trekking Bike-10

Step 7 Fix The Mudguard

  • Fix the support of the mudguard by tightening the screws with the M5 socket head wrench.

Step 8 Install The Pedals

ELeglide 500404 T1 Electric Trekking Bike-12

Step 9 Install The LCD Display

  • To make it easy to install, disassemble one of the supports of the display first with the M3 socket head wrench.
  • Slightly open another support to get the display stuck on the handlebar.
  • Slightly open the disassembled support and buckle it on the handlebar. Fix it with the M3 socket head wrench.
  • Fix the display in the middle of the handlebar with the M3 socket head wrench.
  • Open the clip of the display button and buckle it on the handlebar. And use the M2.5 hex wrench to tighten the clip and fix the button.
  • Connect the display cable with the power cord.

ELeglide 500404 T1 Electric Trekking Bike-13 ELeglide 500404 T1 Electric Trekking Bike-28

Note: don’t overtighten screws when you install the display Or it will cause permanent damage to it. The display can be mounted firmly with 0.2N.m torque.

Step 10 Install Spoke Reflectors

ELeglide 500404 T1 Electric Trekking Bike-14

Step 11 Install The Seat

  • Slide the seat post into the support frame.
  • Adjust the seat to a suitable height and fix it by tightening and locking the quick-release clip.

Step 12 Turn The Power on

  • Lock the battery and turn the display on. Then it’s ready to go1

Step 13 Install The Throttle Control

  • Open the thumb throttle ring by loosing the screw with the M4 socket head wrench.
  • Place the throttle on the left or right side of the handlebar according to your preference.
  • Close the ring and fix the throttle by tightening the screw with the M4 socket head wrench.
  • Connect the cables.

Note: please follow local regulations about the installation and use of throttle control. If the throttle control is not allowed to use according to the local regulations, please don’t install it.

LCD Display Guide

Warning

  1. .Please cut the power supply of the bike before you disconnect the display. Otherwise, it may cause permanent damage to the display.
  2. Don’t overtighten the screws when you install the display. Normally, the display can be mounted firmly on the handlebar with 0.2N.m torque. Overtightening it will cause permanent damage to the display.
  3. Don’t soak the display in the water or clean it with water spray. Use a soft and damp cloth to wipe it slightly. Do not clean it with detergent, alcohol, gasoline, acetone, or other corrosive/volatile solvents.
  4. When you ride the bike on rainy days, please clog the USB port of the display to protect it from water and rain. Don’t plug any devices in the USB port in the rain.
  5. Please follow the local regulations about the disposal of the display.
  6. Users will be responsible for the damage caused by improper or incorrect installation.

Diagram

ELeglide 500404 T1 Electric Trekking Bike-16

1 Screen 2 Shell
3 Screws for Adjusting Support Angle(M3*6)
4 Supports 5 Screws for Fixing the Support(M3* 12)
6 Rubber Clog of USB Port
1 ON/OFF
2 UP
3 DOWN
Contents on the Display

ELeglide 500404 T1 Electric Trekking Bike-18

1| Malfunction Mark|

9

| Trip Distance
---|---|---|---
2| Cruise Control| Odometer
3| Push Mode| Single Average Speed
4| Assist Level| Single Maximum Speed
5| Light-on Mark| Trip Time
6| Speed Unit| Calorie
7| Battery Level Indicator| Power
8| Real-time Speed/Error Code| lo| Speedometer

Note: trip data will be cleared when the display reboots.

Battery Level Indicator

ELeglide 500404 T1 Electric Trekking Bike-19

Functions & Operations

Power on/off

Long press  to turn the display on/off.

| Light on/off

Long press  to turn the bike light on/off.

---|---
Shifting Speed Level

Short press  or  to shift among 5 speed levels, including l 2km/h, l 6km/h, 20km/h,23km/h and 25km/h.

| 6km/h Push Mode

Long press  for 5s till the push mode mark turns up on the screen. Then the push mode is activated.

Cruise Control

Accelerate the bike to the speed that you want and long press  for 5 seconds. Then the cruise mode will be activated. The cruise mode can be turned off by hitting the brake or throttle control. Note : the cruise mode can only be activated after installing the throttle control. Please follow local regulations about the installation and use of throttle control.

Activating More Functions
First, long press to turn the LCD display on. Then long press and  at the same time for 2-3 seconds to enter or exit the menu interface. In the menu interface, short press to shift to the next menu and press or  to set the menu items. To ensure users’ safety, the menu interface can only work when the bike is stationary.

Adjusting LCD Backlight
Enter the “Light” menu and adjust the LCD backlight ii luminance by pressing or . Level 1 is the darkest and level 5 is the brightest Then press to keep the change and exit the “Light” menu.

ELeglide 500404 T1 Electric Trekking Bike-23

Setting Auto Power off
Enter the “OFF” menu and set the time within 0-10 minutes by pressing or means the auto off function is turned off. Press to keep the change and exit the “OFF” menu.

ELeglide 500404 T1 Electric Trekking Bike-24

Changing Speed Unit
Enter the “Unit” menu and change the speed unit by pressing or Then press to keep the change and exit the “Unit” menu .

ELeglide 500404 T1 Electric Trekking Bike-25

Setting Speed Limit
The default speed limit is 25 km/h. Only speed level 5 can be changed manually. Other speed levels will change as level 5 changes according to the percentage. The speed limit can be altered within
0-32km/h.

Note: please follow local regulations about the speed limit of electric bikes.

Error Tracking
When the malfunction mark shows up on the screen, the number at the center of the screen is the error code. Please check the following causes and solutions.

Error Codes Causes Solutions

21

| Abnormal current or

damaged MOS tube;

| a.Replace the MOS tube;

b.Replace the battery;

22

| The throttle kit fails

to work.

| a.Plug the wire in properly;

b.Replace the throttle kit

23

| The motor is out of phase.| a.Replace the motor;

b.Replace the motor adapter cable; c.Replace the controller;

24

| Motor hall signal abnormality;| a.Replace the motor;

b.Replace the motor adapter cable; c.Replace the controller;

25

|

Brake issue;

| a.Adjust the brake lever to make sure it backs properly; b.Replace the brake lever;

c.Replace the controller;

26| Undervoltage fault;| a.Charge the battery;
b.Re-connect the battery and the controller; c.Replace the controller;
d Replace the display;
30| Communication error;| a. Re-connect the display and controller;
b. Replace the display;
c. Replace the controller;

Maintenance

Cleaning
Use a soft and wet cloth to wipe the mainframe clean. Dirt that is hard to remove can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft and damp cloth. Do not wash your e-bike with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of the e-bike. Do not soak the bike or wash it with a pressure washer or hose.

Storage

A) Bicycle

  1. Do not expose the e-bike to direct sunlight or rain for an extended period of time, and avoid storing it at a high temperature. It’s better to store the bike in a dry and safe place at a temperature of 0 c-2s·c.
  2. Avoid corrosive gas, so as to avoid chemical corrosion and damage to the electrical parts and painted surfaces, which may lead to operational failure and accident.
  3. Don’t store it in an explosive or flammable environment or near flammable liquids.

B) Lithium-ion Battery

  1. Charge the battery after each ride and avoid draining the battery completely. Because completely draining the battery may cause permanent damage to it. Never keep the lithium-ion battery discharged for a long time. If the voltage of the cell drops under allowed limit due to self-discharge, it will cause damage. For maximum durability, store the battery charged up to 50% of the maximum capacity.
  2. Never charge the battery in an explosive or flammable environment or near flammable liquids. Do not charge the battery on a flammable substrate, such as paper, textiles, etc., when the battery is detached from the vehicle. Charge it at a safe place away from flammable items.
  3. Never charge a battery which is already damaged or is leaking.
  4. Don’t charge the battery too long. Stop charging when it gets full.
  5. Charge or discharge the battery at a temperature within 0~45°C.
  6. 5. It is better to store the battery indoors within 20°C~25°C temperature while it is not being used for a long time. (When used at 25°C, the battery range and performance is at its best. But using it at a temperature below 0°C can decrease its mileage and performance.)
  7. Do not store the battery at a too high or too low temperature.
  8. The humidity of the storage place should be 60±25%RH. As for the working place, the humidity should be 5~85%RH.
  9. Do not puncture, hit or crash the battery.
  10. Don’t try to disassemble the old or damaged battery or throw it away. Please take it to the local professional battery recycling facility.

C) Other Parts

Head Sets| Remove, clean and lubricate the rims annually. Replace them if

necessary.

---|---
Joints| Continuously check all nuts, bolts and quick-release devices for

tightness.



Brakes

| Lubricate the brake cables slightly with oil monthly. Check the adjustment and replace the brake parts (blocks, shoes, pads) in time if they are worn. The cables must be replaced if they are

damaged/down.

Front Suspension Fork| Entrust it to experts.
Tires| Regularly check for damage, wear, cut and air leakage.


Wheel Hubs

| Lubricate the hub bearings monthly. Check and adjust the cones, if

necessary, to prevent the hubs from rubbing against the forks.

Pedals| Lubricate the bearings and check for tightness.


Cranks

| Lubricate the bearings monthly (unless a maintenance-free center

bracket is installed on the bike) Check whether all center bracket parts are correctly tightened.


Chain

| Take it off and clean it every 6 months. The chain must be clean but

not dry.


Rims

| Frequently check whether the wheels are tight and secure. The rims should be protected from oil, wax, grease, adhesive, etc. Check

whether the spokes are loosing or missing.

Sprockets| Clean regularly as necessary and grease lightly. Keep the front and

rear derailleur running smoothly by adjusting

Saddle and Seat Post| Check whether the screws, nuts and quick-release devices are tight.
Kickstand| Clean and lightly grease it annually.

Attention: when lubricating, make sure the lubricant doesn’t get on the brake discs and pads. Otherwise, the brake system may fail to function.

Troubleshooting

Please check the following issues and solutions before sending the product to designated repair offices.

Problem Possible Causes Solutions

The display fails to work or the vehicle can’t be turned on.

| a.  No power supply;

b.  The electric wire is not plugged in properly or tightly;

c.  The display is damaged;

d.  Controller burnout or water damage;

| a.  Charge the battery;

b.  Reconnect the electric wire properly and tightly;

c. & d. Contact the re-seller for

help;

The front light fails to

work.

| a.  The wire isn’t plugged in properly;

b.  It is damaged;

| a.  Plug the wire in properly;

b.  Contact the re-seller;

The battery fails to charge.

| a.  The charger isn’t plugged in properly;

b.  It is out of the recommended temperature range;

c.  The battery is charged below rated voltage;

d.  It is damaged;

| a.  Plug it in properly and charge it again;

b.  Charge it at a proper tempera ture;

c.  Charge it under rated voltage;

d.  Contact the re-seller;

Insufficient Riding Distance

| a. Battery isn’t fully charged;

b. Low tire pressure;

c. Frequent braking;

d. Battery aging or battery capacity attenuation;

e. Low ambient temperature;

|

a.  Fully charge the battery;

b.  Check the tire pressure before each use;

c.  Develop good riding habits;

d.  & e. It’s normal;

The motor fails to work.

| a.  The brake lever doesn’t back properly;

b.  The electric wire isn’t plugged in properly;

c.  The sensor or controller is inefficient;

| a.  Adjust the brake lever;

b.  Plug the electric wire in properly;

c.  Contact the re-seller for help;

Attention: if any other failures occur and you can not find any solution from the chart above, please contact the re-seller to solve it. Any other maintenance and repair that need to be done by using professional tools and techniques, should be performed by a qualified bicycle mechanic designated by manufacturer or the maintenance center.

Warranty

Eleglide provides an easy, reliable and efficient service for all products under our warranty. Please refer to the chart below for the warranty periods of various products and accessories starting from the date of purchase.
Our distributors, partners, sellers and re-sellers should provide after-sale services directly to their customers. If your Eleglide product has a warranty- related issue, please contact the seller from whom you purchased the product. You should provide all relevant order information, such as order numbers, invoices, receipts, etc.

Model Components Warranty

Tl

Tl Step-Thru

| Frame| 3 years
Front Fork| 1 year
Controller| 1 year
Motor| 1 year
Charger| 1 year
Battery| 6 months
Control Panel (LCD)| 6 months
Chainwheel| 6 months
Freewheel| 6 months
Brake Assembly| 6 months
Thumb Shifter| 6 months
Front Derailleur| 6 months
Rear Derailleur| 6 months
Kickstand| 3 months
Front Light| 6 months
Pedal| 3 months
Others| 14 days

Warranty Process

  • Buyers have to provide sufficient proof of purchase.

  • A description of the defect needs to be provided in order to issue a warranty claim.

  • Visible proof of defect must be provided along with the item’s serial number (if any).

  • Eleglide must document what happens when buyers troubleshoot the products.

  • You may need to return an item for quality inspection.

  • When you return the defective product, you should put it in the original packaging or the packaging approved by the dealer.

  • The order number of your online purchase from the Eleglide’s authorized reseller;

  • Sales invoice;

  • Dated sales receipt from the authorized Eleglide’s reseller;
    Note: more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address that the item was originally shipped to).

Warranty will be void in the following situations:

  • The product is out of the warranty period.
  • The product is lost or stolen.
  • The product is free or complimentary.
  • The product is used in inappropriate ways or conditions, including but not limited to: falls, extreme temperatures, water, improper operations.
  • The product is not in its original state, such as modifications.
  • The product has been used in combinations with accessories that is not compatible with the product.
  • Buyers have no sufficient proof of purchase of products.
  • Unsupported software or firmware has been installed to the product.
  • When damage is caused by the customer, the customer is responsible for the costs for the repairs and shipment.
  • Customers’ personal items are sent to Eleglide, instead of the Eleglide products.

SHENZHEN GEEKBUY E-COMMERCE CO., LTD.
Room 108, Building No. 9, Jinfanghua E-commerce Industrial
Park, Longgang District, Shenzhen, China
http://www.eleglide.com/
[email protected]

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