HIKVISION DS-2CD2323G0-IU Network Camera User Manual

DS-2CD2323G0-IU Network Camera

Network Camera
User Manual

Network Camera User Manual
Legal Information
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website ( https:// www.hikvision.com/ ). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product.
Trademarks
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
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Network Camera User Manual
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS.
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Update Firmware
For better user experience, we recommend you to update your device to the latest firmware asap. Please get the latest firmware package from the official website or the local technical expert. For more information, please visit the official website: https://www.hikvision.com/en/support/ download/firmware/ . For the upgrading settings, refer to Upgrade .
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Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol Danger

Description
Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.

Caution Note

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Provides additional information to emphasize or supplement important points of the main text.

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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
Laws and Regulations
The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations.
Electricity
In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
The equipment shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the equipment.
Provide a surge suppressor at the inlet opening of the equipment under special conditions such as the mountain top, iron tower, and forest.
CAUTION: To reduce the risk of fire, replace only with the same type and rating of fuse. The equipment must be connected to an earthed mains socket- outlet. An appropriate readily accessible disconnect device shall be incorporated external to the
equipment. An appropriate overcurrent protective device shall be incorporated external to the equipment,
not exceeding the specification of the building. An all-pole mains switch shall be incorporated in the electrical installation of the building. Ensure correct wiring of the terminals for connection to an AC mains supply. The equipment has been designed, when required, modified for connection to an IT power
distribution system.
Battery
Do not ingest battery. Chemical burn hazard! This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death. Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away
from children. If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention. CAUTION: Risk of explosion if the battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions. ATTENTION: IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.
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Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).
Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.
+ identifies the positive terminal(s) of equipment which is used with, or generates direct current. – identifies the negative terminal(s) of equipment which is used with, or generates direct current.
Fire Prevention
No naked flame sources, such as lighted candles, should be placed on the equipment. The serial port of the equipment is used for debugging only.
Hot Surface Prevention

CAUTION: Hot parts! Burned fingers when handling the parts. Wait one-half hour after switching off before handling parts. This sticker is to indicate that the marked item can be hot and should not be touched without taking care. For device with this sticker, this device is intended for installation in a restricted access location, access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken.
Installation
Install the equipment according to the instructions in this manual. To prevent injury, this equipment must be securely attached to the floor/wall in accordance with
the installation instructions. Never place the equipment in an unstable location. The equipment may fall, causing serious
personal injury or death.
Power Supply
The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and the Limited Power Source. Refer to the appropriate documentation for detailed information.
The power source should meet limited power source or PS2 requirements according to IEC 60950-1 or IEC 62368-1 standard.
DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload.
Make sure the plug is properly connected to the power socket.
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White Light Illuminator (If supported)
Possibly hazardous optical radiation emitted from this product. DO NOT stare at operating light source. May be harmful to the eyes. Wear appropriate eye protection or DO NOT turn on the white light when you assemble, install
or maintain the camera.
Transportation
Keep the device in original or similar packaging while transporting it.
System Security
The installer and user are responsible for password and security configuration.
Maintenance
If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance. A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Cleaning
Please use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do not use alkaline detergents.
Using Environment
When any laser equipment is in use, make sure that the device lens is not exposed to the laser beam, or it may burn out.
DO NOT expose the device to high electromagnetic radiation or dusty environments. For indoor-only device, place it in a dry and well-ventilated environment. DO NOT aim the lens at the sun or any other bright light. Make sure the running environment meets the requirement of the device. The operating
temperature shall be -30 °C to 60 °C (-22 °F to 140 °F), and the operating humidity shall be 95% or less (no condensing). DO NOT place the camera in extremely hot, cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
Emergency
If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center.
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Network Camera User Manual Time Synchronization
Set up device time manually for the first time access if the local time is not synchronized with that of the network. Visit the device via Web browse/client software and go to time settings interface.
Reflection
Make sure that no reflective surface is too close to the device lens. The IR light from the device may reflect back into the lens causing reflection.
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Contents
Chapter 1 System Requirement …………………………………………………………………………………….. 1 Chapter 2 Device Activation and Accessing ……………………………………………………………………… 2
2.1 Activate the Device via SADP ……………………………………………………………………………………. 2 2.2 Activate the Device via Browser ………………………………………………………………………………… 2 2.3 Login …………………………………………………………………………………………………………………….. 3
2.3.1 Plug-in Installation ………………………………………………………………………………………….. 3 2.3.2 Admin Password Recovery ……………………………………………………………………………….. 4 2.3.3 Illegal Login Lock …………………………………………………………………………………………….. 5 Chapter 3 Live View …………………………………………………………………………………………………….. 6 3.1 Live View Parameters ………………………………………………………………………………………………. 6 3.1.1 Enable and Disable Live View ……………………………………………………………………………. 6 3.1.2 Adjust Aspect Ratio …………………………………………………………………………………………. 6 3.1.3 Live View Stream Type …………………………………………………………………………………….. 6 3.1.4 Select the Third-Party Plug-in …………………………………………………………………………… 6 3.1.5 Window Division …………………………………………………………………………………………….. 7 3.1.6 Light ……………………………………………………………………………………………………………… 7 3.1.7 Count Pixel …………………………………………………………………………………………………….. 7 3.1.8 Start Digital Zoom …………………………………………………………………………………………… 7 3.1.9 Auxiliary Focus ……………………………………………………………………………………………….. 7 3.1.10 Lens Initialization ………………………………………………………………………………………….. 8 3.1.11 Quick Set Live View ……………………………………………………………………………………….. 8 3.1.12 Lens Parameters Adjustment ………………………………………………………………………….. 8 3.1.13 Conduct 3D Positioning ………………………………………………………………………………….. 9 3.2 Set Transmission Parameters ……………………………………………………………………………………. 9 3.3 Set Smooth Streaming …………………………………………………………………………………………… 10 Chapter 4 Video and Audio …………………………………………………………………………………………. 12
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4.1 Video Settings ………………………………………………………………………………………………………. 12 4.1.1 Stream Type …………………………………………………………………………………………………. 12 4.1.2 Video Type …………………………………………………………………………………………………… 13 4.1.3 Resolution ……………………………………………………………………………………………………. 13 4.1.4 Bitrate Type and Max. Bitrate …………………………………………………………………………. 13 4.1.5 Video Quality ……………………………………………………………………………………………….. 13 4.1.6 Frame Rate …………………………………………………………………………………………………… 14 4.1.7 Video Encoding …………………………………………………………………………………………….. 14 4.1.8 Smoothing ……………………………………………………………………………………………………. 16
4.2 ROI ……………………………………………………………………………………………………………………… 16 4.2.1 Set ROI ………………………………………………………………………………………………………… 16 4.2.2 Set Face Tracking ROI …………………………………………………………………………………….. 17 4.2.3 Set Target Tracking ROI ………………………………………………………………………………….. 17 4.2.4 Set License Plate Tracking ROI …………………………………………………………………………. 18
4.3 Display Info. on Stream ………………………………………………………………………………………….. 18 4.4 Audio Settings ………………………………………………………………………………………………………. 18
4.4.1 Audio Encoding …………………………………………………………………………………………….. 18 4.4.2 Audio Input ………………………………………………………………………………………………….. 19 4.4.3 Audio Output ……………………………………………………………………………………………….. 19 4.4.4 Environmental Noise Filter ……………………………………………………………………………… 19 4.5 Two-way Audio …………………………………………………………………………………………………….. 19 4.6 Display Settings …………………………………………………………………………………………………….. 20 4.6.1 Scene Mode …………………………………………………………………………………………………. 20 4.6.2 Image Parameters Switch ……………………………………………………………………………….. 23 4.6.3 Video Standard …………………………………………………………………………………………….. 24 4.6.4 Local Video Output ……………………………………………………………………………………….. 24 4.7 OSD …………………………………………………………………………………………………………………….. 24 4.8 Set Privacy Mask …………………………………………………………………………………………………… 25
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4.9 Overlay Picture ……………………………………………………………………………………………………… 25 4.10 Set Target Cropping ……………………………………………………………………………………………… 25 Chapter 5 Video Recording and Picture Capture ……………………………………………………………… 27 5.1 Storage Settings ……………………………………………………………………………………………………. 27
5.1.1 Set New or Unencrypted Memory Card ……………………………………………………………. 27 5.1.2 Set FTP ………………………………………………………………………………………………………… 29 5.1.3 Set NAS ……………………………………………………………………………………………………….. 30 5.1.4 eMMC Protection ………………………………………………………………………………………….. 30 5.1.5 Set Cloud Storage ………………………………………………………………………………………….. 31 5.2 Video Recording ……………………………………………………………………………………………………. 31 5.2.1 Record Automatically …………………………………………………………………………………….. 31 5.2.2 Record Manually …………………………………………………………………………………………… 33 5.2.3 Set Lite Storage …………………………………………………………………………………………….. 33 5.2.4 Playback and Download Video ………………………………………………………………………… 33 5.3 Capture Configuration ……………………………………………………………………………………………. 34 5.3.1 Capture Automatically …………………………………………………………………………………… 34 5.3.2 Capture Manually ………………………………………………………………………………………….. 35 5.3.3 Set Timing Wake …………………………………………………………………………………………… 35 5.3.4 View and Download Picture ……………………………………………………………………………. 35 Chapter 6 Event and Alarm …………………………………………………………………………………………. 37 6.1 Basic Event …………………………………………………………………………………………………………… 37 6.1.1 Set Motion Detection …………………………………………………………………………………….. 37 6.1.2 Set Video Tampering Alarm ……………………………………………………………………………. 39 6.1.3 Set PIR Alarm ……………………………………………………………………………………………….. 40 6.1.4 Set Exception Alarm ………………………………………………………………………………………. 41 6.1.5 Set Alarm Input …………………………………………………………………………………………….. 41 6.1.6 Set Video Quality Diagnosis ……………………………………………………………………………. 42 6.1.7 Set Vibration Detection ………………………………………………………………………………….. 42
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6.2 Smart Event ………………………………………………………………………………………………………….. 43 6.2.1 Detect Audio Exception ………………………………………………………………………………….. 43 6.2.2 Set Defocus Detection ……………………………………………………………………………………. 44 6.2.3 Detect Scene Change …………………………………………………………………………………….. 44 6.2.4 Set Face Detection ………………………………………………………………………………………… 44 6.2.5 Set Video Loss ………………………………………………………………………………………………. 45 6.2.6 Set Intrusion Detection ………………………………………………………………………………….. 45 6.2.7 Set Line Crossing Detection …………………………………………………………………………….. 46 6.2.8 Set Region Entrance Detection ……………………………………………………………………….. 47 6.2.9 Set Region Exiting Detection …………………………………………………………………………… 49 6.2.10 Set Unattended Baggage Detection ……………………………………………………………….. 50 6.2.11 Set Object Removal Detection ………………………………………………………………………. 51 6.2.12 Draw Area ………………………………………………………………………………………………….. 51 6.2.13 Set Size Filter ………………………………………………………………………………………………. 52
Chapter 7 Network Settings ………………………………………………………………………………………… 53 7.1 TCP/IP ………………………………………………………………………………………………………………….. 53 7.1.1 Multicast ……………………………………………………………………………………………………… 54 7.1.2 Multicast Discovery ……………………………………………………………………………………….. 55 7.2 SNMP ………………………………………………………………………………………………………………….. 55 7.3 Set SRTP ………………………………………………………………………………………………………………. 55 7.4 Port Mapping ……………………………………………………………………………………………………….. 56 7.4.1 Set Auto Port Mapping …………………………………………………………………………………… 56 7.4.2 Set Manual Port Mapping ………………………………………………………………………………. 56 7.4.3 Set Port Mapping on Router …………………………………………………………………………… 57 7.5 Port …………………………………………………………………………………………………………………….. 58 7.6 Access to Device via Domain Name …………………………………………………………………………. 59 7.7 Access to Device via PPPoE Dial Up Connection ………………………………………………………… 59 7.8 Wireless Dial ………………………………………………………………………………………………………… 60
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7.8.1 Set Wireless Dial …………………………………………………………………………………………… 60 7.8.2 Set Allowlist …………………………………………………………………………………………………. 61 7.9 Wi-Fi ……………………………………………………………………………………………………………………. 61 7.9.1 Connect Device to Wi-Fi …………………………………………………………………………………. 61 7.10 Set Network Service …………………………………………………………………………………………….. 62 7.11 Set Open Network Video Interface ………………………………………………………………………… 63 7.12 Set ISUP ……………………………………………………………………………………………………………… 63 7.13 Set Alarm Server …………………………………………………………………………………………………. 64 7.14 Access Camera via Hik-Connect …………………………………………………………………………….. 64 7.14.1 Enable Hik-Connect Service on Camera ………………………………………………………….. 65 7.14.2 Set Up Hik-Connect ……………………………………………………………………………………… 66 7.14.3 Add Camera to Hik-Connect ………………………………………………………………………….. 67 Chapter 8 Arming Schedule and Alarm Linkage ………………………………………………………………. 68 8.1 Set Arming Schedule ……………………………………………………………………………………………… 68 8.2 Linkage Method Settings ………………………………………………………………………………………… 68 8.2.1 Trigger Alarm Output …………………………………………………………………………………….. 68 8.2.2 FTP/NAS/Memory Card Uploading ………………………………………………………………….. 69 8.2.3 Send Email …………………………………………………………………………………………………… 70 8.2.4 Notify Surveillance Center ……………………………………………………………………………… 71 8.2.5 Trigger Recording ………………………………………………………………………………………….. 71 8.2.6 Flashing Light ……………………………………………………………………………………………….. 71 8.2.7 Audible Warning …………………………………………………………………………………………… 71 Chapter 9 System and Security ……………………………………………………………………………………. 73 9.1 View Device Information ………………………………………………………………………………………… 73 9.2 Search and Manage Log …………………………………………………………………………………………. 73 9.3 Simultaneous Login ……………………………………………………………………………………………….. 73 9.4 Import and Export Configuration File ………………………………………………………………………. 73 9.5 Export Diagnose Information ………………………………………………………………………………….. 74
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9.6 Reboot ………………………………………………………………………………………………………………… 74 9.7 Restore and Default ………………………………………………………………………………………………. 74 9.8 Upgrade ………………………………………………………………………………………………………………. 74 9.9 View Open Source Software License ………………………………………………………………………… 75 9.10 Wiegand …………………………………………………………………………………………………………….. 75 9.11 Metadata …………………………………………………………………………………………………………… 75 9.12 Time and Date …………………………………………………………………………………………………….. 75
9.12.1 Synchronize Time Manually ………………………………………………………………………….. 75 9.12.2 Set NTP Server ……………………………………………………………………………………………. 76 9.12.3 Synchronize Time by Satellite ……………………………………………………………………….. 76 9.12.4 Set DST ………………………………………………………………………………………………………. 76 9.13 Set RS-485 ………………………………………………………………………………………………………….. 77 9.14 Set RS-232 ………………………………………………………………………………………………………….. 77 9.15 Power Consumption Mode …………………………………………………………………………………… 77 9.16 External Device …………………………………………………………………………………………………… 78 9.16.1 Supplement Light Settings ……………………………………………………………………………. 78 9.16.2 Heater ……………………………………………………………………………………………………….. 79 9.17 Security ……………………………………………………………………………………………………………… 79 9.17.1 Authentication ……………………………………………………………………………………………. 79 9.17.2 Set IP Address Filter …………………………………………………………………………………….. 80 9.17.3 Set HTTPS …………………………………………………………………………………………………… 81 9.17.4 Set QoS ………………………………………………………………………………………………………. 81 9.17.5 Set IEEE 802.1X …………………………………………………………………………………………… 81 9.17.6 Control Timeout Settings ……………………………………………………………………………… 82 9.17.7 Search Security Audit Logs ……………………………………………………………………………. 82 9.17.8 Security Reinforcement ………………………………………………………………………………… 82 9.17.9 SSH ……………………………………………………………………………………………………………. 83 9.18 Certificate Management ………………………………………………………………………………………. 83
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9.18.1 Create Self-signed Certificate ………………………………………………………………………… 83 9.18.2 Create Certificate Request ……………………………………………………………………………. 83 9.18.3 Import Certificate ………………………………………………………………………………………… 84 9.18.4 Install Server/Client Certificate ……………………………………………………………………… 84 9.18.5 Install CA Certificate …………………………………………………………………………………….. 84 9.18.6 Enable Certificate Expiration Alarm ……………………………………………………………….. 85 9.19 User and Account ………………………………………………………………………………………………… 85 9.19.1 Set User Account and Permission ………………………………………………………………….. 85 9.19.2 Simultaneous Login ……………………………………………………………………………………… 86 9.19.3 Online Users ……………………………………………………………………………………………….. 86 Chapter 10 Allocate VCA Resource ……………………………………………………………………………….. 87 10.1 Road Traffic ………………………………………………………………………………………………………… 87 10.1.1 Set Vehicle Detection …………………………………………………………………………………… 87 10.1.2 Set Mixed-Traffic Detection Rule ……………………………………………………………………. 88 10.1.3 Uploading Pictures Settings ………………………………………………………………………….. 89 10.1.4 Camera Settings ………………………………………………………………………………………….. 89 10.1.5 Import or Export Blocklist & Allowlist …………………………………………………………….. 89 10.2 Face Capture ………………………………………………………………………………………………………. 90 10.2.1 Set Face Capture …………………………………………………………………………………………. 90 10.2.2 Overlay and Capture ……………………………………………………………………………………. 91 10.2.3 Face Capture Algorithms Parameters ……………………………………………………………… 92 10.2.4 Set Shield Region ………………………………………………………………………………………… 93 Chapter 11 Smart Display …………………………………………………………………………………………… 94 Chapter 12 EPTZ ……………………………………………………………………………………………………….. 95 12.1 Patrol …………………………………………………………………………………………………………………. 95 12.2 Auto-Tracking ……………………………………………………………………………………………………… 95 Appendix A. Device Command …………………………………………………………………………………….. 97 Appendix B. Device Communication Matrix …………………………………………………………………… 98
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Chapter 1 System Requirement

Your computer should meet the requirements for proper visiting and operating the product.

Operating System CPU RAM Display Web Browser

Microsoft Windows XP SP1 and above version 2.0 GHz or higher 1G or higher 1024×768 resolution or higher For the details, see Plug-in Installation

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Network Camera User Manual
Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network.
Note Refer to the user manual of the software client for the detailed information about the client software activation.
2.1 Activate the Device via SADP
Search and activate the online devices via SADP software. Before You Start Access www.hikvision.com to get SADP software to install. Steps 1. Connect the device to network using the network cable. 2. Run SADP software to search the online devices. 3. Check Device Status from the device list, and select Inactive device. 4. Create and input the new password in the password field, and confirm the password.
Caution We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 5. Click OK. Device Status changes into Active. 6. Optional: Change the network parameters of the device in Modify Network Parameters.
2.2 Activate the Device via Browser
You can access and activate the device via the browser. Steps 1. Connect the device to the PC using the network cables. 2. Change the IP address of the PC and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 3. Input 192.168.1.64 in the browser. 4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product. 5. Click OK. 6. Input the activation password to log in to the device. 7. Optional: Go to Configuration Network Basic TCP/IP to change the IP address of the device to the same segment of your network.

2.3 Login
Log in to the device via Web browser.

2.3.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the camera function. You should install plug-in or complete certain settings to ensure normal display and operation. For detailed restricted function, refer to the actual device.

Operating System Windows
Mac OS

Web Browser

Operation

Internet Explorer 8+

Follow pop-up prompts to

Google Chrome 57 and

complete plug-in installation.

earlier version

Mozilla Firefox 52 and earlier

version

Google Chrome 57+ Mozilla Firefox 52+

Click

to

download and install plug-in.

Google Chrome 57+ Mozilla Firefox 52+ Mac Safari 16+

Plug-in installation is not required.

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Operating System

Web Browser

Operation
Go to Configuration Network Advanced Settings Network Service to enable WebSocket or Websockets for normal view. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device.

Note The camera only supports Windows and Mac OS system and do not support Linux system.

2.3.2 Admin Password Recovery
If you forget the admin password, you can reset the password by clicking Forget Password on the login page after completing the account security settings.
You can reset the password by setting the security question or email.
Note When you need to reset the password, make sure that the device and the PC are on the same network segment.
Security Question
You can set the account security during the activation. Or you can go to Configuration System User Management , click Account Security Settings, select the security question and input your answer. You can click Forget Password and answer the security question to reset the admin password when access the device via browser.
Email
You can set the account security during the activation. Or you can go to Configuration System User Management , click Account Security Settings, input your email address to receive the verification code during the recovering operation process.

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Network Camera User Manual 2.3.3 Illegal Login Lock
It helps to improve the security when accessing the device via Internet. Go to Configuration System Security Security Service , and enable Enable Illegal Login Lock. Illegal Login Attempts and Locking Duration are configurable. Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked. Locking Duration
The device releases the lock after the setting duration.
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Chapter 3 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
3.1 Live View Parameters
The supported functions vary depending on the model.
3.1.1 Enable and Disable Live View
This function is used to quickly enable or disable live view of the channel. Click to start the live view. Click to stop the live view.
3.1.2 Adjust Aspect Ratio
Steps 1. Click Live View. 2. Click to select the aspect ratio.
refers to 4:3 window size. refers to 16:9 window size. refers to original window size. refers to self-adaptive window size. refers to original ratio window size.
3.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the stream type selection, refer to Stream Type .
3.1.4 Select the Third-Party Plug-in
When the live view cannot display via certain browsers, you can change the plug-in for live view according to the browser. Steps 1. Click Live View. 2. Click to select the plug-in.
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– When you access the device via Internet Explorer, you can select Webcomponents or QuickTime.
– When you access the device via the other browsers, you can select Webcomponents, QuickTime, VLC or MJPEG.
3.1.5 Window Division
refers to 1 × 1 window division. refers to 2 × 2 window division. refers to 3 × 3 window division. refers to 4 × 4 window division.
3.1.6 Light
Click to turn on or turn off the illuminator.
3.1.7 Count Pixel
It helps to get the height and width pixel of the selected region in the live view image. Steps 1. Click to enable the function. 2. Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the bottom of the live view image.
3.1.8 Start Digital Zoom
It helps to see a detailed information of any region in the image. Steps 1. Click to enable the digital zoom. 2. In live view image, drag the mouse to select the desired region. 3. Click in the live view image to back to the original image.
3.1.9 Auxiliary Focus
It is used for motorized device. It can improve the image if the device cannot focus clearly. For the device that supports ABF, adjust the lens angle, then focus and click ABF button on the device. The device can focus clearly. Click to focus automatically.
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Note If the device cannot focus with auxiliary focus, you can use Lens Initialization , then use auxiliary
focus again to make the image clear. If auxiliary focus cannot help the device focus clearly, you can use manual focus.
3.1.10 Lens Initialization
Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image. This function varies according to different models. Manual Lens Initialization
Click to operate lens initialization. Auto Lens Initialization
Go to Configuration System Maintenance Lens Correction to enable this function. You can set the arming schedule, and the device will correct lens automatically during the configured time periods.
3.1.11 Quick Set Live View
It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live view page. Steps 1. Click to show quick setup page. 2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters.
– For PTZ settings, see Lens Parameters Adjustment . – For display settings, see Display Settings . – For OSD settings, see OSD . – For audio and video settings, see Video and Audio . – For VCA settings, see Allocate VCA Resource .
Note The function is only supported by certain models.
3.1.12 Lens Parameters Adjustment
It is used to adjust the lens focus, zoom and iris.
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Zoom
Click Click

, and the lens zooms in. , and the lens zooms out.

Focus
Click Click

, then the lens focuses far and the distant object gets clear. , then the lens focuses near and the nearby object gets clear.

PTZ Speed
Slide

to adjust the speed of the pan/tilt movement.

Iris
When the image is too dark, click to enlarge the iris. When the image is too bright, click to stop down the iris.

PTZ Lock
PTZ lock means to disable the zoom, focus and PTZ rotation functions of the corresponding channel, so that to reduce the target missing caused by PTZ adjustment. Go to Configuration PTZ , checkEnable PTZ Lock, and click Save.

3.1.13 Conduct 3D Positioning
3D positioning is to relocate the selected area to the image center.
Steps 1. Click to enable the function. 2. Select a target area in live image.
– Left click on a point on live image: the point is relocated to the center of the live image. With no zooming in or out effect.
– Hold and drag the mouse to a lower right position to frame an area on the live: the framed area is zoomed in and relocated to the center of the live image.
– Hold and drag the mouse to an upper left position to frame an area on the live: the framed area is zoomed out and relocated to the center of the live image.
3. Click the button again to turn off the function.

3.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different network environments, you can adjust the transmission parameters to solve the problem.

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Steps 1. Go to Configuration Local . 2. Set the transmission parameters as required.
Protocol TCP TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment. UDP UDP is suitable for the unstable network environment that does not demand high video fluency. MULTICAST MULTICAST is suitable for the situation that there are multiple clients. You should set the multicast address for them before selection.
Note For detailed information about multicast, refer to Multicast .
HTTP HTTP is suitable for the situation that the third-party needs to get the stream from the device.
Play Performance Shortest Delay The device takes the real-time video image as the priority over the video fluency. Balanced The device ensures both the real-time video image and the fluency. Fluent The device takes the video fluency as the priority over teal-time. In poor network environment, the device cannot ensures video fluency even the fluency is enabled. Custom You can set the frame rate manually. In poor network environment, you can reduce the frame rate to get a fluent live view. But the rule information may cannot display.
3. Click OK.
3.3 Set Smooth Streaming
It is a function to tackle the latency and network congestion caused by unstable network condition, and keep the live view stream on the web browser or the client software smooth.
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Before You Start Add the device to your client software and select NPQ protocol in client software before configuring the smooth streaming function. Be sure that the Bitrate Type is selected as Constant and the SVC is selected as OFF before enabling the function. Go to Configuration Video/Audio Video to set the parameters.

Steps 1. Go to the settings page: Configuration Network Advanced Settings Smooth Streaming . 2. Check Enable Smooth Streaming. 3. Select the mode for smooth streaming.

Auto
Resolution Priority

The resolution and bitrate are adjusted automatically and resolution takes the priority. The upper limits of these two parameters will not exceed the values you set on Video page. Go to Configuration Video/Audio Video , set the Resolution and Max. Bitrate before you enable smooth streaming function. In this mode, the frame rate will be adjusted to the maximum value automatically.
The resolution stays the same as the set value on Video page, and the bitrate will be adjusted automatically. Go to Configuration Video/Audio Video , set the Max. Bitrate before you enable smooth streaming function. In this mode, the framerate will be adjusted to the maximum value automatically.

Frame Rate Priority
Error Correction

The image is still smooth even under the poor network, while the image quality may be not good.
The resolution and bitrate stay the same as the set values on Video page. The mode is used to correct the data error during transmission to ensure the image quality. You can set the Error Correction Proportion within range of 0-100.
When the proportion is 0, the data error will be corrected by data retransmission. When the proportion is higher than 0, the error data will be corrected via redundant data that is added to the stream and data retransmission. The higher the value is, the more redundant date will be generated, the more data error would be corrected, but the larger bandwidth would be required. When the proportion is 100, the redundant data will be as large as the original data, and the bandwidth is twice required.

Note Be sure the bandwidth is sufficient in the Error Correction mode.
4. Save the settings.

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Chapter 4 Video and Audio
This part introduces the configuration of video and audio related parameters.
4.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration Video/Audio Video .
4.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type. Main Stream
The stream stands for the best stream performance the device supports. It usually offers the best resolution and frame rate the device can do. But high resolution and frame rate usually means larger storage space and higher bandwidth requirements in transmission. Sub Stream The stream usually offers comparatively low resolution options, which consumes less bandwidth and storage space. Other Streams Steams other than the main stream and sub stream may also be offered for customized usage.
Set Custom Video
You can set up additional video streams if required. For custom video streams, you can preview them, but cannot record or play back them. Steps
Note The function is only supported by certain camera models. After restoring the device (not restore to default settings), quantity of custom video streams and
their names are kept, but the related parameters are restored. 1. Click to add a stream. 2. Change the stream name as needed.
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Note Up to 32 letters and symbols (except &, <, >, ‘, or “) are allowed for the stream name. 3. Customize the stream parameters (resolution, frame rate, max. bitrate, video encoding). 4. Optional: Add stream description as needed. 5. Optional: If a custom stream is not needed, click to delete it. 6. Click Save.
4.1.2 Video Type
Select the content (video and audio) that should be contained in the stream. Video
Only video content is contained in the stream. Video & Audio
Video content and audio content are contained in the composite stream.
4.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage.
4.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The compression speed is fast, but mosaic may occur on the image.
Variable Bitrate It means that the device automatically adjust the bitrate under the set Max. Bitrate. The compression speed is slower than that of the constant bitrate. But it guarantees the image quality of complex scenes.
4.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according to actual needs. Note that higher video quality requires higher bandwidth.
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4.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is measured by frames per second (fps). A higher frame rate is advantageous when there is movement in the video stream, as it maintains image quality throughout. Note that higher frame rate requires higher bandwidth and larger storage space.
4.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding. Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard. Without compressing image quality, it increases compression ratio and reduces the size of video file than MJPEG or MPEG-4 Part 2.
H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note When H.264+ is enabled, Video Quality, I Frame Interval, Profile, SVC, Main Stream Smoothing and ROI are not supported.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality.
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H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+ reduces storage by up to 50% with the same maximum bitrate in most scenes. When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended max. average bitrate by default. You can adjust the parameter to a higher value if the video quality is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames. In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently decoded without any reference to other images. An I-frame consumes more bits than other frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more steady and reliable data bits while requiring more storage space.
SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video compression standard. The objective of the SVC standardization has been to enable the encoding of a high-quality video bitstream that contains one or more subset bitstreams that can themselves be decoded with a complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265 design with the same quantity of data as in the subset bitstream. The subset bitstream is derived by dropping packets from the larger bitstream. SVC enables forward compatibility for older hardware: the same bitstream can be consumed by basic hardware which can only decode a low- resolution subset, while more advanced hardware will be able decode high quality video stream.
MPEG4
MPEG4, referring to MPEG-4 Part 2, is a video compression format developed by Moving Picture Experts Group (MPEG).
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MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding technology is used. Images in a MJPEG format is compressed as individual JPEG images.
Profile
This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also higher.
4.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency of the stream will be, though, the video quality may not be so satisfactory. The lower value of the smoothing is, the higher quality of the stream will be, though it may appear not fluent.
4.2 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background information in video compression. The technology assigns more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused.
4.2.1 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest, thus to increase the quality of the ROI whereas the background information is less focused. Before You Start Please check the video coding type. ROI is supported when the video coding type is H.264 or H. 265. Steps 1. Go to Configuration Video/Audio ROI . 2. Check Enable. 3. Select Stream Type. 4. Select Region No. in Fixed Region to draw ROI region.

1. Click Draw Area. 2) Click and drag the mouse on the view screen to draw the fixed region. 3) Click Stop Drawing.
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Note Select the fixed region that needs to be adjusted and drag the mouse to adjust its position. 5. Input the Region Name and ROI Level. 6. Click Save.
Note The higher the ROI level is, the clearer the image of the detected region is. 7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed regions.
4.2.2 Set Face Tracking ROI
When the face tracking function is enabled in ROI and the face appears in the live picture, the image of the face is clearer than that of the surrounding area. Steps 1. Go to the ROI setting page: Configuration Video/Audio ROI . 2. Check Enable Face Tracking. 3. Select ROI Level in Dynamic Region.
Note ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be. 4. Click Save.
4.2.3 Set Target Tracking ROI
The moving target is clearer than other areas in live image or recordings after enabling the function. Before You Start Go to Configuration PTZ Smart Tracking to complete the smart tracking settings. Steps 1. Go to Configuration Video/Audio ROI . 2. Check Enable Target Tracking. 3. Set ROI Level for target tracking. The higher the value is, the clearer the target is. 4. Click Save.
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4.2.4 Set License Plate Tracking ROI
When the license plate tracking ROI function is enabled and the license plate appears in the live picture, the image of the license plate is clearer than that of the surrounding area. Steps 1. Go to the ROI setting page: Configuration Video/Audio ROI . 2. Check Enable License Plate Tracking. 3. Select ROI Level in Dynamic Region.
Note ROI level means the image quality enhancing level. The larger the value is, the better the image quality would be. 4. Click Save.
4.3 Display Info. on Stream
The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can set rules on the connected rear-end device or client software to detect the events including line crossing, intrusion, etc. Steps

1. Go to the setting page: Configuration Video/Audio Display Info. on Stream .
2. Check Enable Dual-VCA. 3. Click Save.
   4.4 Audio Settings
   It is a function to set audio parameters such as audio encoding, environment noise filtering. Go to the audio settings page: Configuration Video/Audio Audio .
   4.4.1 Audio Encoding
   Select the audio encoding compression of the audio.
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4.4.2 Audio Input

Note
Connect the audio input device as required. The audio input display varies with the device models.

LineIn MicIn

Set Audio Input to LineIn when the device connects to the audio input device with the high output power, such as MP3, synthesizer or active pickup.
Set Audio Input to MicIn when the device connects to the audio input device with the low output power, such as microphone or passive pickup.

4.4.3 Audio Output
Note Connect the audio output device as required.
It is a switch of the device audio output. When it is disabled, all the device audio cannot output. The audio output display varies with the device modes.
4.4.4 Environmental Noise Filter
Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to some extent.
4.5 Two-way Audio
It is used to realize the two-way audio function between the monitoring center and the target in the monitoring screen. Before You Start Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output devices for device connection. If the device has built-in microphone and speaker, two-way audio function can be enabled directly. Steps

1. Click Live View.

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2. Click on the toolbar to enable two-way audio function of the camera. 3. Click , disable the two-way audio function.
4.6 Display Settings
It offers the parameter settings to adjust image features. Go to Configuration Image Display Settings . Click Default to restore settings.
4.6.1 Scene Mode
There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings.
Image Adjustment
By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best displayed.
Exposure Settings
Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust image effect by setting exposure parameters. In manual mode, you need to set Exposure Time, Gain and Slow Shutter.
Focus
It offers options to adjust the focus mode. Focus Mode
Auto The device focuses automatically as the scene changes. If you cannot get a well-focused image under auto mode, reduce light sources in the image and avoid flashing lights.
Semi-auto The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does not change when the scene changes.
Manual You can adjust the focus manually on the live view page.
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Day/Night Switch
Day/Night Switch function can provide color images in the day mode and turn on fill light in the night mode. Switch mode is configurable. Day
The image is always in color. Night
The image is black/white or colorful and the supplement light will be enabled to ensure clear live view image at night.
Note Only certain device models support the supplement light and colorful image. Auto The camera switches between the day mode and the night mode according to the illumination automatically. Scheduled-Switch Set the Start Time and the End Time to define the duration for day mode.
Note Day/Night Switch function varies according to models.
Grey Scale
You can choose the range of the Grey Scale as [0-255] or [16-235].
Rotate
When enabled, the live view will rotate 90 ° counterclockwise. For example, 1280 × 720 is rotated to 720 × 1280. Enabling this function can change the effective range of monitoring in the vertical direction.
Lens Distortion Correction
For device equipped with motorized lens, image may appear distorted to some extent. Enable this function to correct the distortion.
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Note This function is only supported by certain device equipped with motorized lens. The edge of image will be lost if this function is enabled.
BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly. BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment with strong illumination differences. When there are both very bright and very dark areas simultaneously in the field of view, you can enable the WDR function and set the level. WDR automatically balances the brightness level of the whole image and provides clear images with more details.
Note When WDR is enabled, some other functions may be not supported. Refer to the actual interface for details.
HLC
When the bright area of the image is over-exposed and the dark area is under- exposed, the HLC (High Light Compression) function can be enabled to weaken the bright area and brighten the dark area, so as to achieve the light balance of the overall picture.
White Balance
White balance is the white rendition function of the camera. It is used to adjust the color temperature according to the environment.
DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable. Normal
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Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree. Expert Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The higher level means stronger reduction degree.
Defog
You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer.
EIS
Increase the stability of video image by using jitter compensation technology.
Mirror
When the live view image is the reverse of the actual scene, this function helps to display the image normally. Select the mirror mode as needed.
Note The video recording will be shortly interrupted when the function is enabled.
4.6.2 Image Parameters Switch
The device automatically switches image parameters in set time periods. Go to image parameters switch setting page: Configuration Image Image Parameters Switch , and set parameters as needed.
Set Switch
Switch the image parameters to the scene automatically in certain time periods. Steps 1. Check Enable. 2. Select and configure the corresponding time period and the scene.
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Note For the scene configuration, refer to Scene Mode . 3. Click Save.
4.6.3 Video Standard
Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution. The two most common video standard used are NTSC and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual scan lines. Select video signal standard according to the video system in your country/region.
4.6.4 Local Video Output
If the device is equipped with video output interfaces, such as BNC, CVBS, HDMI, and SDI, you can preview the live image directly by connecting the device to a monitor screen. Select the output mode as ON/OFF to control the output.
4.7 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font, color, and text overlay displayed on video stream. Go to OSD setting page: Configuration Image OSD Settings . Set the corresponding parameters, and click Save to take effect.
Character Set
Select character set for displayed information. If Korean is required to displayed on screen, select EUC-KR. Otherwise, select GBK.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
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4.8 Set Privacy Mask

The function blocks certain areas in the live view to protect privacy. No matter how the device moves, the blocked scene will never be seen.

Steps 1. Go to privacy mask setting page: Configuration Image Privacy Mask . 2. Check Enable Privacy Mask. 3. Click Draw Area. Drag the mouse in the live view to draw a closed area.

Drag the corners of the area Adjust the size of the area.

Drag the area

Adjust the position of the area.

Click Clear All 4. Click Stop Drawing. 5. Click Save.

Clear all the areas you set.

4.9 Overlay Picture
Overlay a customized picture on live view.
Before You Start The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 × 128 pixel.
Steps 1. Go to picture overlay setting page: Configuration Image Picture Overlay . 2. Click Browse to select a picture, and click Upload.
The picture with a red rectangle will appear in live view after successfully uploading. 3. Check Enable Picture Overlay. 4. Drag the picture to adjust its position. 5. Click Save.

4.10 Set Target Cropping
You can crop the image, transmit and save only the images of the target area to save transmission bandwidth and storage.
Steps 1. Go to Configuration Video/Audio Target Cropping . 2. Check Enable Target Cropping and set Third Stream as the Stream Type.

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Note After enabling target cropping, the third stream resolution cannot be configured. 3. Select a Cropping Resolution. A red frame appears in the live view. 4. Drag the frame to the target area. 5. Click Save.
Note Only certain models support target cropping and the function varies according to different
camera models. Some functions may be disabled after enabling target cropping.
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Chapter 5 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files.
5.1 Storage Settings
This part introduces the configuration of several common storage paths.
5.1.1 Set New or Unencrypted Memory Card
Before You Start Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick Start Guide of the device. Steps 1. Go to Configuration Storage Storage Management HDD Management . 2. Select the memory card.
Note If an Unlock button appears, you need to unlock the memory card first. See Detect Memory Card Status for details. 3. Click Format to initialize the memory card. When the Status of memory card turns from Uninitialized to Normal, the memory card is ready for use. 4. Optional: Encrypt the memory card. 1) Click Encrypted Format. 2) Set the encryption password. 3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use. Note
Keep your encryption password properly. Encryption password cannot be found if forgotten. 5. Optional: Define the Quota of the memory card. Input the percentage for storing different
contents according to your needs. 6. Click Save.
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Detect Memory Card Status
The device detects the status of Hikvision memory card. You receive notifications when your memory card is detected abnormal. Before You Start The configuration page only appears when a Hikvision memory card is installed to the device. Steps 1. Go to Configuration Storage Storage Management Memory Card Detection . 2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan It shows the percentage of the remaining lifespan. The lifespan of a memory card may be influenced by factors such as its capacity and the bitrate. You need to change the memory card if the remaining lifespan is not enough.
Health Status It shows the condition of your memory card. There are three status descriptions: good, bad, and damaged. You will receive a notification if the health status is anything other than good when the Arming Schedule and Linkage Method are set.
Note It is recommended that you change the memory card when the health status is not “good”. 3. Click R/W Lock to set the permission of reading and writing to the memory card. – Add a Lock
a. Select the Lock Switch as ON. b. Enter the password. c. Click Save – Unlock If you use the memory card on the device that locks it, unlocking will be done automatically
and no unlocking procedures are required on the part of users. If you use the memory card (with a lock) on a different device, you can go to HDD
Management to unlock the memory card manually. Select the memory card, and click Unlock. Enter the correct password to unlock it. – Remove the Lock a. Select the Lock Switch as OFF. b. Enter the password in Password Settings. c. Click Save.
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Note Only admin user can set the R/W Lock. The memory card can only be read and written when it is unlocked. If the device, which adds a lock to a memory card, is restored to the factory settings, you can
go to HDD Management to unlock the memory card. 4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method
Settings for details. 5. Click Save.
5.1.2 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot task.
Before You Start Get the FTP server address first.
Steps 1. Go to Configuration Network Advanced Settings FTP . 2. Configure FTP settings.
FTP Protocol FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol.
Server Address and Port The FTP server address and corresponding port.
User Name and Password The FTP user should have the permission to upload pictures. If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading.
Directory Structure The saving path of snapshots in the FTP server.
Picture Filing Interval For better picture management, you can set the picture filing interval from 1 day to 30 days. Pictures captured in the same time interval will be saved in one folder named after the beginning date and ending date of the time interval.
Picture Name Set the naming rule for captured pictures. You can choose Default in the drop-down list to use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g., 10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by adding a Custom Prefix to the default naming rule.
3. Check Upload Picture to enable uploading snapshots to the FTP server.
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4. Check Enable Automatic Network Replenishment.
Note Upload to FTP/Memory Card/NAS in Linkage Method and Enable Automatic Network Replenishment should be both enabled simultaneously. 5. Click Test to verify the FTP server. 6. Click Save.
5.1.3 Set NAS
Take network server as network disk to store the record files, captured images, etc. Before You Start Get the IP address of the network disk first. Steps 1. Go to NAS setting page: Configuration Storage Storage Management Net HDD . 2. Click HDD No.. Enter the server address and file path for the disk.
Server Address The IP address of the network disk.
File Path The saving path of network disk files.
Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected.
3. Click Test to check whether the network disk is available. 4. Click Save.
5.1.4 eMMC Protection
It is to automatically stop the use of eMMC as a storage media when its health status is poor.
Note The eMMC protection is only supported by certain device models with an eMMC hardware.
Go to Configuration System Maintenance System Service for the settings. eMMC, short for embedded multimedia card, is an embedded non-volatile memory system. It is able to store the captured images or videos of the device. The device monitors the eMMC health status and turns off the eMMC when its status is poor. Otherwise, using a worn-out eMMC may lead to device boot failure.
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5.1.5 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps

Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.

1. Go to Configuration Storage Storage Management Cloud Storage . 2. Check Enable Cloud Storage. 3. Set basic parameters.

Protocol Version The protocol version of the cloud video manager.

Server IP

The IP address of the cloud video manager. It supports IPv4 address.

Serve Port

The port of the cloud video manager. You are recommended to use the default port.

AccessKey

The key to log in to the cloud video manager.

SecretKey

The key to encrypt the data stored in the cloud video manager.

User Name and Password

The user name and password of the cloud video manager.

Picture Storage

The ID of the picture storage region in the cloud video manager. Make

Pool ID

sure storage pool ID and the storage region ID are the same.

4. Click Test to test the configured settings.

5. Click Save.

5.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and downloading recorded files.

5.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details.

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Steps 1. Go to Configuration Storage Schedule Settings Record Schedule . 2. Check Enable. 3. Select a record type.
Note The record type is vary according to different models.
Continuous The video will be recorded continuously according to the schedule.
Motion When motion detection is enabled and trigger recording is selected as linkage method, object movement is recorded.
Alarm When alarm input is enabled and trigger recording is selected as linkage method, the video is recorded after receiving alarm signal from external alarm input device.
Motion | Alarm Video is recorded when motion is detected or alarm signal is received from the external alarm input device.
Motion & Alarm Video is recorded only when motion is detected and alarm signal is received from the external alarm input device.
Event The video is recorded when configured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting operation.
5. Click Advanced to set the advanced settings. Overwrite Enable Overwrite to overwrite the video records when the storage space is full. Otherwise the camera cannot record new videos. Pre-record The time period you set to record before the scheduled time. Post-record The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording.
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Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value. Recording Expiration The recordings are deleted when they exceed the expired time. The expired time is configurable. Note that once the recordings are deleted, they can not be recovered. 6. Click Save.
5.2.2 Record Manually
Steps 1. Go to Configuration Local . 2. Set the Record File Size and saving path to for recorded files. 3. Click Save. 4. Click in the live view interface to start recording. Click to stop recording.
5.2.3 Set Lite Storage
After the lite storage is enabled, the frame rate and bitrate of the video stream can be reduced to lengthen the storage time of the memory card when there is no moving object in the monitoring scenario. Steps 1. Go to Configuration Storage Storage Management Lite Storage . 2. Check Enable and set the level. The higher the level is, the larger the frame rate and bitrate are,
and the shorter the recommended storage time is. 3. Set the storage time. The device automatically calculates the bitrate and offers the
recommended storage time according to the memory card space and level. You are recommended to set the storage time to the device recommended time.
Note If the lite storage is enabled, unformatted memory card will be formatted automatically. The displayed available space of the memory card is assigned by default according to
Percentage of Record in Storage Storage Management Quota . You can adjust it as required. Only certain device models support the function.
5.2.4 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
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Steps 1. Click Playback. 2. Set search condition and click Search.
The matched video files showed on the timing bar. 3. Click to play the video files.
– Click to clip video files. – Double click the live view image to play video files in full screen. Press ESC to exit full screen.
Note Go to Configuration Local , click Save clips to to change the saving path of clipped video files. 4. Click on the playback interface to download files.

1. Set search condition and click Search. 2) Select the video files and then click Download.
   Note Go to Configuration Local , click Save downloaded files to to change the saving path of downloaded video files.
   5.3 Capture Configuration
   The device can capture the pictures manually or automatically and save them in configured saving path. You can view and download the snapshots.
   5.3.1 Capture Automatically
   This function can capture pictures automatically during configured time periods. Before You Start If event-triggered capture is required, you should configure related linkage methods in event settings. Refer to Event and Alarm for event settings. Steps 1. Go to Configuration Storage Schedule Settings Capture Capture Parameters . 2. Set the capture type.
   Timing Capture a picture at the configured time interval.
   Event-Triggered Capture a picture when an event is triggered.
   3. Set the Format, Resolution, Quality, Interval, and Capture Number. 4. Refer to Set Arming Schedule for configuring schedule time. 5. Click Save.
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5.3.2 Capture Manually
Steps 1. Go to Configuration Local . 2. Set the Image Format and saving path to for snapshots.
JPEG The picture size of this format is comparatively small, which is better for network transmission.
BMP The picture is compressed with good quality.
3. Click Save. 4. Click near the live view or play back window to capture a picture manually.
5.3.3 Set Timing Wake
When the device is sleeping, it will wake up at the set time interval, and capture pictures and upload them. Steps
Note The function is only supported by certain device models. 1. Go to Configuration System System Settings Power Consumption Mode , under Sleep
Schedule, click the time schedule to set Sleep Capture Interval. 2. Enter Configuration Event Basic Event Timing Wake . 3. Check Enable. 4. Select Capture Types. 5. For the linkage method settings, see Linkage Method Settings . 6. Click Save. Result The device will wake up at the set sleep capture interval, and capture pictures and upload them.
5.3.4 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage. Steps 1. Click Picture. 2. Set search condition and click Search.
The matched pictures showed in the file list.
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3. Select the pictures then click Download to download them. Note
Go to Configuration Local , click Save snapshots when playback to change the saving path of pictures.
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Chapter 6 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered alarm.
6.1 Basic Event
6.1.1 Set Motion Detection
It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1. Go to Configuration Event Basic Event Motion Detection . 2. Check Enable Motion Detection. 3. Optional: Highlight to display the moving object in the image in green.

1. Check Enable Dynamic Analysis for Motion. 2) Go to Configuration Local . 3) Set Rules to Enable. 4. Select Configuration Mode, and set rule region and rule parameters. – For the information about normal mode, see Normal Mode . – For the information about expert mode, see Expert Mode . 5. Set the arming schedule and linkage methods. For the information about arming schedule settings, see Set Arming Schedule . For the information about linkage methods, see Linkage Method Settings . 6. Click Save.
   Expert Mode
   You can configure different motion detection parameters for day and night according to the actual needs. Steps 1. Select Expert Mode in Configuration.

2. Set parameters of expert mode.
   Scheduled Image Settings OFF Image switch is disabled. Auto-Switch
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The system switches day/night mode automatically according to environment. It displays colored image at day and black and white image at night. Scheduled- Switch The system switches day/night mode according to the schedule. It switches to day mode during the set periods and switches to night mode during the other periods. Sensitivity The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled image settings is enabled, the sensitivity of day and night can be set separately. 3. Select an Area and click Draw Area. Click and drag the mouse on the live image and then release the mouse to finish drawing one area.

Figure 6-1 Set Rules

Stop Drawing Finish drawing one area.

Clear All

Delete all the areas.

4. Click Save.

5. Optional: Repeat above steps to set multiple areas.

Normal Mode
You can set motion detection parameters according to the device default parameters. Steps 1. Select normal mode in Configuration.

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2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.
3. Set Detection Target. Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.
4. Click Draw Area. Click and drag the mouse on the live video, and then release the mouse to finish drawing one area.

Stop Drawing Stop drawing one area.

Clear All

Clear all the areas.

5. Optional: You can set the parameters of multiple areas by repeating the above steps.

6.1.2 Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered and the device takes certain alarm response actions.

Steps 1. Go to Configuration Event Basic Event Video Tampering . 2. Check Enable. 3. Set the Sensitivity. The higher the value is, the easier to detect the area covering. 4. Click Draw Area and drag the mouse in the live view to draw the area.

Stop Drawing Finish drawing.

Clear All

Delete all the drawn areas.

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Figure 6-2 Set Video Tampering Area 5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 6. Click Save.
6.1.3 Set PIR Alarm
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector’s field of view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected. Steps
Note Only certain models support PIR alarm. 1. Go to Configuration Advanced Configuration Basic Event PIR Alarm . 2. Check Enable PIR Alarm.
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3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage method.
4. Click Save.

6.1.4 Set Exception Alarm

Exception such as network disconnection can trigger the device to take corresponding action.

Steps 1. Go to Configuration Event Basic Event Exception . 2. Select Exception Type.

HDD Full

The HDD storage is full.

HDD Error

Error occurs in HDD.

Network Disconnected The device is offline.

IP Address Conflicted The IP address of current device is same as that of other device in the network.

Illegal Login

Incorrect user name or password is entered.

Voltage Instable

The power supply voltage is fluctuating.

3. Refer to Linkage Method Settings for setting linkage method.

4. Click Save.

6.1.5 Set Alarm Input
Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start Make sure the external alarm device is connected. See Quick Start Guide for cable connection.
Steps 1. Go to Configuration Event Basic Event Alarm Input . 2. Check Enable Alarm Input Handling. 3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 5. Click Copy to… to copy the settings to other alarm input channels. 6. Click Save.

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6.1.6 Set Video Quality Diagnosis
When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be triggered automatically. Steps 1. Go to Configuration Event Basic Event Video Quality Diagnosis . 2. Select Diagnosis Type. 3. Set the corresponding parameters.
Alarm Detection Interval The time interval to detect the exception.
Sensitivity The higher the value is, the more easily the exception will be detected, and the higher possibility of misinformation would be.
Alarm Delay Times The device uploads the alarm when the alarm reaches the set number of times.
4. Check Enable, and the selected diagnosis type will be detected. 5. Set arming schedule. See Set Arming Schedule . 6. Set linkage method. See Linkage Method Settings . 7. Click Save.
Note The function is only supported by certain models. The actual display varies with models.
6.1.7 Set Vibration Detection
It is used to detect whether the device is vibrating. The device reports an alarm and triggers linkage actions if the function is enabled. Steps 1. Go to Configuration Event Basic Event Vibration Detection . 2. Check Enable. 3. Drag the slider to set the detection sensitivity. You can also enter number to set the sensitivity. 4. Set the arming schedule. See Set Arming Schedule . 5. Set the linkage method. See Linkage Method Settings . 6. Click Save.
Note The function is only supported by certain models. The actual display varies with models.
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6.2 Smart Event
Set smart events by the following instructions.
Note For certain device models, you need to enable the smart event function on VCA Resource page
first to show the function configuration page. The function varies according to different models.
6.2.1 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the surveillance scene, such as the sudden increase/decrease of the sound intensity, and some certain actions can be taken as response. Steps 1. Go to Configuration Event Smart Event Audio Exception Detection . 2. Select one or several audio exception detection types.
Audio Loss Detection Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable.
Note The lower the sensitivity is, the more significant the change should be to trigger the
detection. The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the environment sound, the higher the value should be. You can adjust it according to the real environment.
Sudden Decrease of Sound Intensity Detection Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for setting linkage methods.
4. Click Save.
Note The function varies according to different models.
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6.2.2 Set Defocus Detection
The blurred image caused by lens defocus can be detected. If it occurs, the device can take linkage actions. Steps 1. Go to Configuration Event Smart Event Defocus Detection . 2. Check Enable. 3. Set Sensitivity. The higher the value is, the more easily the defocus image can trigger the alarm.
You can adjust the value according to the actual environment. 4. For the linkage method settings, refer to Linkage Method Settings . 5. Click Save.
Note The function is only supported by certain models. The actual display varies with models.
6.2.3 Detect Scene Change
Scene change detection function detects the change of surveillance scene. Some certain actions can be taken when the alarm is triggered. Steps 1. Go to Configuration Event Smart Event Scene Change Detection . 2. Click Enable. 3. Set the Sensitivity. The higher the value is, the more easily the change of scene can be detected.
But the detection accuracy is reduced. 4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 5. Click Save.
Note The function varies according to different models.
6.2.4 Set Face Detection
It helps to detect the face in the detection region. If a face is detected, the device triggers the linkage actions. Steps 1. Go to Configuration Event Smart Event Face Detection . 2. Check Enable Face Detection. 3. Optional: Highlight to display the face in the image.

1. Check Enable Dynamic Analysis For Face Detection.
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2. Go to Configuration Local , set Rules to Enable. 4. Set Sensitivity. The lower the sensitivity is, the profile of the face or unclear face is more difficult
   to detect. 5. Set the arming schedule and linkage methods. For the information about arming schedule
   settings, see Set Arming Schedule . For the information about linkage methods, see Linkage Method Settings . 6. Click Save.

6.2.5 Set Video Loss
This function can detect the video signal loss in time and trigger the linkage action.
Steps 1. Go to Configuration Event Basic Event Video Loss . 2. Check Enable. 3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method. 4. Click Save.

6.2.6 Set Intrusion Detection

It is used to detect objects entering and loitering in a pre-defined virtual region. If it occurs, the device can take linkage actions.

Steps 1. Go to Configuration Event Smart Event Intrusion Detection . 2. Check Enable. 3. Select a Region. For the detection region settings, refer to Draw Area . 4. Set rules.

Sensitivity

Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre-defined region. Sensitivity = 100 – S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.

Threshold

Threshold stands for the threshold for the time of the object loitering in the region. If the time that one object stays exceeds the threshold, the alarm is triggered. The larger the value of the threshold is, the longer the alarm triggering time is.

Detection Target

Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.

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Target Validity

If you set a higher validity, the required target features should be more obvious, and the alarm accuracy would be higher. The target with less obvious features would be missing.

Figure 6-3 Set Rule
5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings,
refer to Linkage Method Settings . 7. Click Save.

6.2.7 Set Line Crossing Detection

It is used to detect objects crossing a pre-defined virtual line. If it occurs, the device can take linkage actions.

Steps 1. Go to Configuration Event Smart Event Line Crossing Detection . 2. Check Enable. 3. Select one Line and set the size filter. For the size filter settings, refer to Set Size Filter . 4. Click Draw Area and a line with an arrow appears in the live video. Drag the line to the location
on the live video as desired. 5. Set rules.

Direction

It stands for the direction from which the object goes across the line.
A<->B: The object going across the line from both directions can be detected and alarms are triggered.

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Sensitivity
Detection Target Target Validity

A->B: Only the object crossing the configured line from the A side to the B side can be detected.
B->A: Only the object crossing the configured line from the B side to the A side can be detected.
It stands for the percentage of the body part of an acceptable target that goes across the pre-defined line. Sensitivity = 100 – S1/ST × 100. S1 stands for the target body part that goes across the pre-defined line. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.
Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.
If you set a higher validity, the required target features should be more obvious, and the alarm accuracy would be higher. The target with less obvious features would be missing.

Figure 6-4 Set Rule 6. Optional: You can set the parameters of multiple areas by repeating the above steps. 7. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings,
refer to Linkage Method Settings . 8. Click Save.
6.2.8 Set Region Entrance Detection
It is used to detect objects entering a pre-defined virtual region from the outside place. If it occurs, the device can take linkage actions.
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Steps 1. Go to Configuration Event Smart Event Region Entrance Detection . 2. Check Enable. 3. Select one Region. For the region settings, refer to Draw Area . 4. Set the detection target, sensitivity and the target validity.

Sensitivity

It stands for the percentage of the body part of an acceptable target that goes across the pre-defined region. Sensitivity = 100 – S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.

Detection Target

Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.

Target Validity

If you set a higher validity, the required target features should be more obvious, and the alarm accuracy would be higher. The target with less obvious features would be missing.

Figure 6-5 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings,
refer to Linkage Method Settings . 7. Click Save.
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6.2.9 Set Region Exiting Detection

It is used to detect objects exiting from a pre-defined virtual region. If it occurs, the device can take linkage actions.

Steps 1. Go to Configuration Event Smart Event Region Exiting Detection 2. Check Enable. 3. Select one Region. For the detection region settings, refer to Draw Area . 4. Set the detection target, sensitivity and the target validity.

Sensitivity

It stands for the percentage of the body part of an acceptable target that goes across the pre-defined region. Sensitivity = 100 – S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.

Detection Target

Human and vehicle are available. If the detection target is not selected, all the detected targets will be reported, including the human and vehicle.

Target Validity

If you set a higher validity, the required target features should be more obvious, and the alarm accuracy would be higher. The target with less obvious features would be missing.

Figure 6-6 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings,
refer to Linkage Method Settings .
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7. Click Save.

6.2.10 Set Unattended Baggage Detection

It is used to detect the objects left over in the pre-defined region. Linkage methods can be triggered after the object is left and stays in the region for a set time period.

Steps 1. Go to Configuration Event Smart Event Unattended Baggage Detection . 2. Check Enable. 3. Select one Region. For the detection region settings, refer to Draw Area . 4. Set rules.

Sensitivity

Sensitivity stands for the percentage of the body part of an acceptable target that enters the pre-defined region. Sensitivity = 100 – S1/ST × 100. S1 stands for the target body part that goes across the pre-defined region. ST stands for the complete target body. The higher the value of sensitivity is, the more easily the alarm can be triggered.

Threshold It stands for the time of the objects left in the region. Alarm is triggered after the object is left and stays in the region for the set time period.

Figure 6-7 Set Rule 5. Optional: You can set the parameters of multiple areas by repeating the above steps. 6. For the arming schedule settings, refer to Set Arming Schedule . For the linkage method settings,
refer to Linkage Method Settings . 7. Click Save.
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6.2.11 Set Object Removal Detection

It detects whether the objects are removed from the pre-defined detection region, such as the exhibits on display. If it occurs, the device can take linkage actions and the staff can take measures to reduce property loss.

Steps 1. Go to Configuration Event Smart Event Object Removal Detection . 2. Check Enable. 3. Select a Region. For the region settings, see Draw Area . 4. Set the rule.

Sensitivity

It stands for the percentage of the body part of an acceptable target that leaves the pre-defined region.
Sensitivity = 100 ­ S1/ST*100
S1 stands for the target body part that leaves the pre-defined region. ST stands for the complete target body.
Example: If you set the value as 60, a target is possible to be counted as a removed object only when 40 percent body part of the target leaves the region.

Threshold The threshold for the time of the objects removed from the region. If you set the value as 10, alarm is triggered after the object disappears from the region for 10s.
5. Optional: Repeat the above steps to set more regions. 6. For the arming schedule settings, see Set Arming Schedule . For the linkage method settings, see
Linkage Method Settings . 7. Click Save.

Note The function is only supported by certain models. The actual display varies with the models.

6.2.12 Draw Area
This section introduces the configuration of area.
Steps 1. Click Draw Area. 2. Click on the live view to draw the boundaries of the detection region, and right click to complete
drawing. 3. Click Save.
Note Click Clear All to clear all pre-defined areas.

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This part introduces the setting of size filter. Only the target whose size is between the minimum value and maximum value is detected and triggers alarm. Steps 1. Click Max. Size, and drag the mouse in the live view to draw the maximum target size. 2. Click Min. Size, and drag the mouse in the live view to draw the minimum target size. 3. Click Save.
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Chapter 7 Network Settings
7.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration Network Basic Settings TCP/IP for parameter settings. NIC Type
Select a NIC (Network Interface Card) type according to your network condition. IPv4
Two IPv4 modes are available. DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The device IP address is changed after enabling the function. You can use SADP to get the device IP address.
Note The network that the device is connected to should support DHCP (Dynamic Host Configuration Protocol). Manual You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and IPv4 Default Gateway, and click Test to see if the IP address is available. IPv6 Three IPv6 modes are available. Route Advertisement The IPv6 address is generated by combining the route advertisement and the device Mac address.
Note Route advertisement mode requires the support from the router that the device is connected to. DHCP The IPv6 address is assigned by the server, router, or gateway. Manual
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Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. MTU It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500. DNS It stands for domain name server. It is required if you need to visit the device with domain name. And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and Alternate DNS server properly if needed. Dynamic Domain Name Check Enable Dynamic Domain Name and input Register Domain Name. The device is registered under the register domain name for easier management within the local area network.
Note DHCP should be enabled for the dynamic domain name to take effect.
7.1.1 Multicast
Multicast is a group communication where data transmission is addressed to a group of destination devices simultaneously. After setting multicast, you can send the source data efficiently to multiple receivers. Go to Configuration Network Basic Settings Multicast for the multicast settings. IP Address
It stands for the address of multicast host. Stream Type
The stream type of the multicast source. Video Port
The video port of the selected stream. Audio Port
The audio port of the selected stream. FEC Port
The FEC port of the selected stream. FEC Ratio
The ratio of forward error correction.
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7.1.2 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically detected by client software via private multicast protocol in the LAN.
7.2 SNMP
You can set the SNMP network management protocol to get the alarm event and exception messages in network transmission. Before You Start Before setting the SNMP, you should download the SNMP software and manage to receive the device information via SNMP port. Steps 1. Go to the settings page: Configuration Network Advanced Settings SNMP . 2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
Note The SNMP version you select should be the same as that of the SNMP software. And you also need to use the different version according to the security level required. SNMP v1 is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and if you use the third version, HTTPS protocol must be enabled. 3. Configure the SNMP settings. 4. Click Save.
7.3 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet protocol, intended to provide encryption, message authentication and integrity, and replay attack protection to the RTP data in both unicast and multicast applications. Steps 1. Go to Configuration Network Advanced Settings SRTP . 2. Select Server Certificate. 3. Select Encrypted Algorithm. 4. Click Save.
Note Only certain device models support this function. If the function is abnormal, check if the selected certificate is abnormal in certificate
management.
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7.4 Port Mapping
By setting port mapping, you can access devices through the specified port. Before You Start When the ports in the device are the same as those of other devices in the network, refer to Port to modify the device ports. Steps 1. Go to Configuration Network Basic Settings NAT . 2. Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed information. Manual Port Mapping Refer to Set Manual Port Mapping for detailed information. 3. Click Save.
7.4.1 Set Auto Port Mapping
Steps 1. Check Enable UPnPTM, and choose a friendly name for the camera, or you can use the default
name. 2. Select the port mapping mode to Auto. 3. Click Save.
Note UPnPTM function on the router should be enabled at the same time.
7.4.2 Set Manual Port Mapping
Steps 1. Check Enable UPnPTM, and choose a friendly name for the device, or you can use the default
name. 2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port. 3. Click Save. What to do next Go to the router port mapping settings interface and set the port number and IP address to be the same as those on the device. For more information, refer to the router user manual.
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7.4.3 Set Port Mapping on Router
The following settings are for a certain router. The settings vary depending on different models of routers. Steps 1. Select the WAN Connection Type. 2. Set the IP Address, Subnet Mask and other network parameters of the router. 3. Go to Forwarding Virtual Severs , and input the Port Number and IP Address. 4. Click Save. Example When the cameras are connected to the same router, you can configure the ports of a camera as 80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555, 8201 with IP 192.168.1.24.
Figure 7-1 Port Mapping on Router Note The port of the network camera cannot conflict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port.
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7.5 Port
The device port can be modified when the device cannot access the network due to port conflicts.
Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration Network Basic Settings Port for port settings. HTTP Port
It refers to the port through which the browser accesses the device. For example, when the HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login. HTTPS Port It refers to the port through which the browser accesses the device with certificate. Certificate verification is required to ensure the secure access. RTSP Port It refers to the port of real-time streaming protocol. SRTP Port It refers to the port of secure real-time transport protocol. Server Port It refers to the port through which the client adds the device. Enhanced SDK Service Port It refers to the port through which the client adds the device. Certificate verification is required to ensure the secure access. WebSocket Port TCP-based full-duplex communication protocol port for plug-in free preview. WebSockets Port TCP- based full-duplex communication protocol port for plug-in free preview. Certificate verification is required to ensure the secure access.
Note Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by certain
models. For device models that support that function, go to Configuration Network Advanced
Settings Network Service to enable it.
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7.6 Access to Device via Domain Name

You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device can be mapped to a domain name resolution server to realize the network access via domain name.

Before You Start Registration on the DDNS server is required before configuring the DDNS settings of the device.

Steps 1. Refer to TCP/IP to set DNS parameters. 2. Go to the DDNS settings page: Configuration Network Basic Settings DDNS . 3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution. 4. Input the domain name information, and click Save. 5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings. 6. Access the device.

By Browsers

Enter the domain name in the browser address bar to access the device.

By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods.

7.7 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of the device.
Steps 1. Go to Configuration Network Basic Settings PPPoE . 2. Check Enable PPPoE. 3. Set the PPPoE parameters.
Dynamic IP After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name User name for dial-up network access.
Password Password for dial-up network access.

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Confirm

Input your dial-up password again. 4. Click Save. 5. Access the device.

By Browsers

Enter the WAN dynamic IP address in the browser address bar to access the device.

By Client Software Add the WAN dynamic IP address to the client software. Refer to the client manual for details.

Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain Name for detail information.

7.8 Wireless Dial
Data of audio, video and image can be transferred via 3G/4G wireless network.
Note The function is only supported by certain device models.

7.8.1 Set Wireless Dial
The built-in wireless module offers dial-up access to the Internet for the device.
Before You Start Get a SIM card, and activate 3G/4G services. Insert the SIM card to the corresponding slot.
Steps 1. Go to Configuration Network Advanced Settings Wireless Dial . 2. Check to enable the function. 3. Click Dial Parameters to configure and save the parameters. 4. Click Dial Plan. See Set Arming Schedule for detailed information. 5. Optional: Set Allowlist. See Set Allowlist for detailed information. 6. Click Dial Status.
Click Refresh Refresh the dial status.
Click Disconnect Disconnect the 3G/4G wireless network. When the Dial Status turns to Connected, it means a successful dial. 7. Access the device via the IP Address of the computer in the network.

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– Input the IP address in the browser to access the device. – Add the device in client application. Select IP/Domain, and input IP address and other
parameters to access the device.
7.8.2 Set Allowlist
Add the mobile phone number of administrator to the allowlist in order to receive alarm message from the device. Steps 1. Go to allowlist settings page: Configuration Advanced Configuration Wireless Dial
Allowlist . 2. Check Enable SMS Alarm. 3. Click in the allowlist.

1. Input the mobile phone number to receive alarm message. 2) Check Reboot via SMS. 3) Select the certain events, and the mobile phone can receive the alarm message when the
   event happens. 4) Click Save. 5) Optional: Repeat the steps above to set multiple recipients.
   Modify the allowlist parameters. Delete the allowlist that already set. Send Test SMS Send a message to the mobile phone for test. 4. Click Save.
   7.9 Wi-Fi
   Connect the device to wireless network by setting Wi-Fi parameters.
   Note This function is only supported by certain device models.
   7.9.1 Connect Device to Wi-Fi
   Before You Start Refer to the user manual of wireless router or AP to set SSID, key, and other parameters. Steps 1. Go to TCP/IP settings page: Configuration Network Basic Configuration TCP/IP . 2. Select Wlan to set the parameters. Refer to TCP/IP for detailed configuration.
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Note For stable use of Wi-Fi, it is not recommended to use DHCP. 3. Go to Wi- Fi settings page: Configuration Network Advanced Configuration Wi-Fi . 4. Set and save the parameters. 1) Click Search. 2) Select a SSID, which should be the same as that of wireless router or AP.
The parameters of the network is automatically shown in Wi-Fi. 3) Select the Network Mode as Manage. 4) Input the key to connect the wireless network. The key should be that of the wireless network
connection you set on the router. What to do next Go to TCP/IP settings page: Configuration Network Basic Configuration TCP/IP , and click Wlan to check the IPv4 Address and log in the device.
7.10 Set Network Service
You can control the ON/OFF status of certain protocol as desired. Steps
Note This function varies according to different models. 1. Go to Configuration Network Advanced Settings Network Service . 2. Set network service.
WebSocket & WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live view, image capture, digital zoom, etc. cannot be used. If the device uses HTTP, enable WebSocket. If the device uses HTTPS, enable WebSockets. When you use WebSockets, select the Server Certificate.
Note Complete certificate management before selecting server certificate. Refer to Certificate Management for detailed information. SDK Service & Enhanced SDK Service Check Enable SDK Service to add the device to the client software with SDK protocol.
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Check Enable Enhanced SDK Service to add the device to the client software with SDK over TLS protocol. When you use Enhanced SDK Service, select the Server Certificate.
Note Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information. When set up connection between the device and the client software, it is recommended to
use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data transmission. See the user manual of the client software for the arming mode settings.
TLS (Transport Layer Security) The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your need.
Bonjour Uncheck to disable the protocol.
3. Click Save.
7.11 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can configure the user settings to enhance the network security. Steps 1. Go to Configuration Network Advanced Settings Integration Protocol . 2. Check Enable Open Network Video Interface. 3. Click Add to configure the Open Network Video Interface user.
Delete Delete the selected Open Network Video Interface user. Modify Modify the selected Open Network Video Interface user. 4. Click Save. 5. Optional: Repeat the steps above to add more Open Network Video Interface users.
7.12 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage the device, transmit data, and forward alarm information over public network. Steps 1. Go to Configuration Network Advanced Settings Platform Access . 2. Select ISUP as the platform access mode. 3. Select Enable.
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4. Select a protocol version and input related parameters. 5. Click Save.
Register status turns to Online when the function is correctly set.
7.13 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data transmission. Steps 1. Go to Configuration Network Advanced Settings Alarm Server . 2. Enter Destination IP or Host Name, URL, and Port. 3. Optional: Check Enable to enable ANR. 4. Select Protocol.
Note HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data transmission during communication. 5. Click Test to check if the IP or host is available. 6. Click Save.
7.14 Access Camera via Hik-Connect
Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive alarm notification and so on. Before You Start Connect the camera to network with network cables. Steps 1. Get and install Hik-Connect application by the following ways.
– Visit https://appstore.hikvision.com to download the application according to your mobile phone system.
– Visit the official site of our company. Then go to Support Tools Hikvision App Store . – Scan the QR code below to download the application.
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Note If errors like “Unknown app” occur during the installation, solve the problem in two ways. Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of
the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration. 4. In the app, tap “+” on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the camera or on the cover of the Quick Start Guide of the camera in the package. 5. Follow the prompts to set the network connection and add the camera to your Hik-Connect account. For detailed information, refer to the user manual of the Hik-Connect app.
7.14.1 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service. You can enable the service through SADP software or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser. Before You Start You need to activate the camera before enabling the service. Steps 1. Access the camera via web browser. 2. Enter platform access configuration interface. Configuration Network Advanced Settings
Platform Access 3. Select Hik-Connect as the Platform Access Mode. 4. Check Enable. 5. Click and read “Terms of Service” and “Privacy Policy” in pop-up window. 6. Create a verification code or change the old verification code for the camera.
Note The verification code is required when you add the camera to Hik-Connect service. 7. Save the settings.
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Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera. Steps 1. Run SADP software. 2. Select a camera and enter Modify Network Parameters page. 3. Check Enable Hik-Connect. 4. Create a verification code or change the old verification code.
Note The verification code is required when you add the camera to Hik-Connect service. 5. Click and read “Terms of Service” and “Privacy Policy”. 6. Confirm the settings.
7.14.2 Set Up Hik-Connect
Steps 1. Get and install Hik-Connect application by the following ways.
– Visit https://appstore.hikvision.com to download the application according to your mobile phone system.
– Visit the official site of our company. Then go to Support Tools Hikvision App Store . – Scan the QR code below to download the application.
Note If errors like “Unknown app” occur during the installation, solve the problem in two ways. Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting. Visit https://appstore.hikvision.com/ , and click Installation Help at the upper right corner of
the interface to refer to the troubleshooting. 2. Start the application and register for a Hik-Connect user account. 3. Log in after registration.
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7.14.3 Add Camera to Hik-Connect

Steps 1. Connect your mobile device to a Wi-Fi. 2. Log into the Hik-Connect app. 3. In the home page, tap “+” on the upper-right corner to add a camera. 4. Scan the QR code on camera body or on the Quick Start Guide cover.

Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting the camera’s serial number. 5. Input the verification code of your camera.

Note
The required verification code is the code you create or change when you enable Hik-Connect service on the camera.
If you forget the verification code, you can check the current verification code on Platform Access configuration page via web browser.
6. Tap Connect to a Network button in the popup interface. 7. Choose Wired Connection or Wireless Connection according to your camera function.

Wireless Connection

Input the Wi-Fi password that your mobile phone has connected to, and tap Next to start the Wi-Fi connection process. (Locate the camera within 3 meters from the router when setting up the Wi-Fi.)

Wired Connection

Connect the camera to the router with a network cable and tap Connected in the result interface.

Note The router should be the same one which your mobile phone has connected to. 8. Tap Add in the next interface to finish adding. For detailed information, refer to the user manual of the Hik-Connect app.

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Chapter 8 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time.

8.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps 1. Click Arming Schedule. 2. Drag the time bar to draw desired valid time.
Note Up to 8 periods can be configured for one day. 3. Adjust the time period. – Click on the selected time period, and enter the desired value. Click Save. – Click on the selected time period. Drag the both ends to adjust the time period. – Click on the selected time period, and drag it on the time bar. 4. Optional: Click Copy to… to copy the same settings to other days. 5. Click Save.

8.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.

8.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been configured, the device sends alarm information to the connected alarm output device when an alarm is triggered.

Steps 1. Go to Configuration Event Basic Event Alarm Output . 2. Set alarm output parameters.

Automatic Alarm For the information about the configuration, see Automatic Alarm .

Manual Alarm 3. Click Save.

For the information about the configuration, see Manual Alarm .

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Manual Alarm
You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters.
Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name Edit a name for the alarm output.
Delay Select Manual.
2. Click Manual Alarm to enable manual alarm output. 3. Optional: Click Clear Alarm to disable manual alarm output.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the set arming schedule. Steps 1. Set automatic alarm parameters.
Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
Alarm Name Custom a name for the alarm output.
Delay It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule . 3. Click Copy to… to copy the parameters to other alarm output channels. 4. Click Save.
8.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered.
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Refer to Set FTP to set the FTP server. Refer to Set NAS for NAS configuration. Refer to Set New or Unencrypted Memory Card for memory card storage configuration.
8.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm information when an alarm event is detected. For email settings, refer to Set Email .
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an email notification to all designated receivers if an alarm event is detected.
Before You Start Set the DNS server before using the Email function. Go to Configuration Network Basic Settings TCP/IP for DNS settings.
Steps 1. Go to email settings page: Configuration Network Advanced Settings Email . 2. Set email parameters.

1. Input the sender’s email information, including the Sender’s Address, SMTP Server, and SMTP Port.
2. Optional: If your email server requires authenticatio

References

• My Dyn Account
• Hikvision USA - Leading the future of AIoT
• Hikvision - Leading Video AIoT Solutions & Services Provider
• 海康威视产品服务门户
• 海康威视产品服务门户
• appstore.hikvision.com/static/help/index.html
• Hikvision USA - Leading the future of AIoT
• Support - Hikvision
• Firmware - Download - Hikvision

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