SAMSUNG QM Series 4K UHD Cisco Compatible Display User Guide

June 3, 2024
Samsung

SAMSUNG QM Series 4K UHD Cisco Compatible Display

Checking the Components

Contact the vendor where you purchased the product if any components are missing.
Components may differ in different locations.

  • Quick Setup Guide
  • Regulatory guide
  • Batteries (AAA x 2) (Not available in some locations)
  • RS232C adapter
  • Warranty card (Not available in some locations)
  • Power cord
  • Remote Control
  • HOLDER-CABLE
    (Supported models: QM65B, QM75B)

Ports

SAMSUNG QM Series 4K UHD Cisco Compatible Display-1

  1. Connect to a USB memory device.
    The USB ports on the product accept a maximum constant current of 1.0A. If the maximum value is exceeded, USB ports may not work.

  2. Connect to a USB memory device.
    The USB ports on the product accept a maximum constant current of 0.5A. If the maximum value is exceeded, USB ports may not work.

  3. Outputs sound to an audio device via an audio cable.

  4. Connects to a source device using a HDMI cable or HDMI-DVI cable.

  5. Connects to a PC using a DP cable.

  6. Connects to MDC and the Internet using a LAN cable. (10/100 Mbps)

  7. Connects to MDC using an RS232C adapter.

  8. Connects to an external IR cable that receives signals from the remote control.

Connecting and Using a Source Device

SAMSUNG QM Series 4K UHD Cisco Compatible Display-2

SAMSUNG QM Series 4K UHD Cisco Compatible Display-3

SAMSUNG QM Series 4K UHD Cisco Compatible Display-4

SAMSUNG QM Series 4K UHD Cisco Compatible Display-5 SAMSUNG QM Series 4K UHD Cisco Compatible
Display-6

Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
Shielded Twist Pair

SAMSUNG QM Series 4K UHD Cisco Compatible Display-7

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For details on how to use the MDC program, refer to Help after installing the program.
The MDC program is available on the website. http://www.samsung.com/displaysolutions

Parts

SAMSUNG QM Series 4K UHD Cisco Compatible Display-9

  1. Remote sensor
    Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
    Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.

  2. Power indicator

  3. Power button
    Turns the product on or off.

Troubleshooting Guide

Issues Solutions
The screen keeps switching on and off. Check that the cable between the

product and the PC is connected correctly.



No Signal is displayed on the screen.

| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case, connect it with the HDMI Hot Plug function turned On.



Not Optimum Mode is displayed.

| This message is displayed when a signal from the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

Specifications

Model Name QM43B QM50B QM55B


Panel

| ****

Size

| 43 CLASS

(42.5 inches / 107.9 cm)

| 50 CLASS

(49.5 inches / 125.7 cm)

| 55 CLASS

(54.6 inches / 138.7 cm)

Display area| 941.184 mm (H) x

529.416 mm (V)

| 1095.84 mm (H) x 616.41

mm (V)

| 1209.6 mm (H) x

680.4 mm (V)

Model Name| QM65B| QM75B



Panel

| Size| 65 CLASS (64.5 inches / 163.9 cm)| 75 CLASS (74.5 inches / 189.3 cm)
Display area| ****

1428.48 mm (H) x 803.52 mm (V)

| ****

1650.24 mm (H) x 928.26 mm (V)


Power Supply

| AC100-240V~ 50/60Hz

Refer to the label at the back of the product as the standard voltage can vary in different countries.



Environmental considerations

| ****

Operating

| Temperature: 32 °F – 104 °F (0 °C – 40 °C)

Humidity: 10% – 80%, non-condensing


Storage

| Temperature: -4 °F – 113 °F (-20 °C – 45 °C)

Humidity: 5% – 95%, non-condensing

This device is a Class B digital apparatus.
For detailed device specifications, visit the Samsung website.

Wall Mount Kit Specifications


1 Model Name

| 2 VESA screw hole specs (A * B) in millimeters| ****

3 C

| ****

4 Standard Screw

| ****

5 Quantity

|
---|---|---|---|---|---


QM43B

| ****


200 x 200

| 31-32 mm

3.1-3.2 cm

| M8| 4
QM50B QM55B| ****

29-30 mm

2.9-3.0 cm

QM65B| ****


400 x 400


QM75B

| 30-31 mm

3.0-3.1 cm

Contact SAMSUNG WORLD WIDE

Web site: http://www.samsung.com

Country/Area Customer Care Center
U.S.A 1-800-SAMSUNG (726-7864)
CANADA 1-800-SAMSUNG (726-7864)
ARGENTINA 0800-555-SAMS (7267)
BOLIVIA 800 107 260
BRAZIL 0800 555 0000 (Demais cidades e regiões) 4004-0000 (Capitais e grandes

centros)
CHILE| 800 726 786

COLOMBIA

| Bogotá en el 600 12 72

Sin costo en todo el pais 01 8000 112 112 Y desde tu celular #726

COSTA RICA| 00-800-1-SAMSUNG (726-7864)
DOMINICAN REPUBLIC| 1-800-751-2676
ECUADOR| 1-800-SAMSUN (72-6786)
EL SALVADOR| 8000-SAMSUNG (726-7864)
GUATEMALA| 1-800-299-0033
HONDURAS| 800-2791-9111
JAMAICA| 1-800-SAMSUNG (726-7864)
MEXICO| 800-SAMSUNG
NICARAGUA| 001-800-5077267
PANAMA| 800-0101
PARAGUAY| 0800-11-SAMS (7267)
PERU| 080077708 Desde teléfonos fijos, públicos o celulares
PUERTO RICO| 1-800-682-3180
TRINIDAD & TOBAGO| 1-800-SAMSUNG (726-7864)
URUGUAY| 0800-SAMS (7267)
VENEZUELA| 0-800-100-5303

General Mariano Escobedo 476, Piso 8 Col.
Anzures, Alcaldía Miguel Hidalgo, Ciudad de México CP. 11590
TEL : (55) 5747-5100 / 800 726 7864

The color and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
Download the user manual from the following Samsung Website for further details.
http://www.samsung.com/displaysolutions

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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