FUJITSU ESPRIMO Desktop Installation Guide

ESPRIMO Desktop
Installation Guide

ESPRIMO Desktop

Thank you for buying an innovative product from Fujitsu.
Latest information about our products, useful tips, updates etc. is available on our website: “http://www.fujitsu.com/fts/”
You can find driver updates at: “http://support.ts.fujitsu.com/download”
Should you have any technical questions, please contact:

• our Hotline/Service Desk (“http://support.ts.fujitsu.com/contact/servicedesk“)
• Your sales partner
• Your sales office
  We hope you enjoy using your new Fujitsu system!

Remarks
Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Kensington, MicroSaver and K-Slot are registered trademarks of ACCO Brands.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum in the USA and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the USA and/or other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means without the written approval of Fujitsu.

Your ESPRIMO

… is available with various configuration levels which differ in terms of hardware and software equipment. You can install additional drives (for example a DVD drive) and  other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled on your hard disk (e.g. Windows).
Further information on this device is provided:

• in the “Quick Start Guide” poster
• in the “Safety/regulations” manual
• in the “Warranty” manual
• in the BIOS manual for your device
• in the “System expansions and repairs” manual
• in the operating manual for the monitor
• in the manual for the mainboard
• in your operating system documentation

Using the programme Acrobat Reader, you can display specific information on the screen quickly. It is of course also possible to print out a copy of the manual if required.

Validity of theReference Manual
This reference manual applies to the following systems:

• FUJITSU Desktop ESPRIMO P5011
• FUJITSU Desktop ESPRIMO P7011
• FUJITSU Desktop ESPRIMO P9011

For more information on the mainboards, please refer to the relevant operating instructions online at “https://www.fujitsu.com/emeia/support/”

• FUJITSU Desktop ESPRIMO P5011: Mainboard D3920
• FUJITSU Desktop ESPRIMO P7011: Mainboard D3923-A2x
• FUJITSU Desktop ESPRIMO P9011: Mainboard D3922

Notational conventions

| Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings.
---|---
| Indicates important information for the proper use of the device.
▶| Indicates an activity that must be performed
| Indicates a result
This font| indicates data entered using the keyboard in a program dialogue or at the command line, e.g. your password (Namel23) or a command used to start a program (start.exe)
This font| indicates information that is displayed on the screen by a program, e.g.: Installation is complete.
This fin”| indicates
• terms and texts used in a software interface, e.g.: Click on save
• names of programs or files, e.g. rvindows or setup.exe.
“This font”| indicates
• cross-references to another section, e.g. “Safety information”
• cross-references to an external source, e.g. a web address: For more information, go to “http://www.fujitsu.com/fts/“
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: “CD/DVD Drivers & Utilities” or “Safety/Regulations” manual
I Key I| indicates a key on the keyboard, e.g: I F10 I
This font| indicates terms and texts that are emphasised or highlighted, e.g.: Do not switch off the device

Ports and Operating Elements

This chapter presents the individual hardware components of your device. This will provide you with an overview of the ports and operating elements on the device. Please  familiarise yourself with these components before you start to work with the device.

Front

1 = Slim-line drive (optional)
2 = Module bay for a 5 1/4-inch drive
3 = Module slot for optional components
4 = ON/OFF switch
5 = Drive indicator
6 = Connections, depending on the configuration level (see “Ports on the device”, Page 17)
7 = Latch with optional housing lock (left side, not shown in image)

Rear
Depending on variants and configuration levels, your device features the following slots on the back for module or interface expansions:

• 3 full-height slots (FUJITSU Desktop ESPRIMO P7011 and P9011)

• 2 full-height slots (FUJITSU Desktop ESPRIMO P5011)
  The devices P7011 and P9011 also have Flex I/O with one of the following connection types:

• Displayport

• USB Type-C

• HDMI 2.0

• VGA

• DVI-D

• LAN2.5GB

• Dash LAN Card (only in P7011)
   The connections and slots depend on the ordered variant and its configuration level, and can therefore defer from the example below.

Ports and Operating Elements

1 = Device for a Security Lock
2 = Holes for a padlock
3 = Alternating voltage socket (AC IN)
4 = Screen socket (AC OUT, optional)
5 = Connections, depending on the configuration level (see “Ports on the device”, Page 17)
6 = Full-height slots
7 = Flex I/O (in the example: DVI-D)
Ventilation openings on graphics cards can become hot during operation. Therefore, do not touch the graphics card during operation.

Important notes

In this chapter you will find information regarding safety which it is essential to take note of when working with your device.

Safety information
Please note the information provided in the “Safety/regulations” manual and in the following safety notes.
When installing and operating the device, please observe the notes on environmental conditions in Chapter “Technical data”, Page 44 as well as the instructions in Chapter  “Getting started”, Page 13.
When setting up the device, make sure there is clearance all around it so that the casing receivesenough ventilation. In order to avoid overheating, do not cover the ventilation  areas of the monitor or the device.
You must only operate the device if the rated voltage used by the device is set to the local mains voltage.
The main switch (if present) and the ON/OFF switch do not disconnect the device from the mains voltage. To completely disconnect from the mains voltage, remove the  power plug from the power socket.
Only operate the device with the casing closed.
Replace the lithium battery on the mainboard in accordance with the instructions in manual “System Upgrades and Repairs”.
Caution, components in the system can get very hot.
The activities described in these instructions must always be performed with the greatest care.
Repairs to the device must only be performed by qualified technicians.
Incorrect repairs could put the user at great risk or cause serious damage to the equipment (electric shock, risk of fire).

Transporting the device
Transport all parts separately in their original packaging or in a packaging which protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be used, condensation may occur. Before operating the device, wait until it is absolutely dry and  has reached approximately the same temperature as the installation site.

Cleaning the device
Turn off all power and equipment switches and disconnect the power plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.

Energy-saving, disposal and recycling
You can findinformation on these subjects in the”Environment and Energy Information” manual or on our website (“http://www.fujitsu.com/fts/about/fts /environment-care/”).

Getting started

Please observe the safety information in the “Important notes”, Page 11 chapter.
Unpacking and checking the delivery
It is recommended not to throw away the original packaging material! It may be required for reshipment at some later date.

• Unpack all the individual parts.
• Check the contents of the package for any visible damage caused during transport.
• Check whether the delivery conforms to the details in the delivery note.
• Should you discover that the delivery does not correspond to the delivery note, notify your local sales outlet immediately.

Steps for initial setup
Only a few steps are necessary to put your new device into operation for the first time:

• Select a location for device and set up device
• Connect external devices such as mouse, keyboard and monitor
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on

You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g. a printer), do not connect these until after the initial installation. The following sections  describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install them until after first-time setup. The installation of drives and modules is described in the “System Upgrades and Repairs” manual.

Setting up the device

When installing your device, please read the recommendations and safety notes in the “Safety/regulations” manual.
We recommend that you place your device on a surface which is not slippery. In view of the many different finishes and varnishes used on furniture, it is possible that the  rubber feet will mark the surface they stand on.
Depending on your device location, disturbing vibrations and noises may occur. In order to avoid this, a minimum distance of 10 mm / 0.39 inch to other devices or objects  should be maintained on housing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas of the monitor or the device.
For ventilation surfaces, a minimum distance of 200 mm / 7.87 inch from the device must be maintained.
Do not stack several devices on top of each other.
Do not expose the device to extreme ambient conditions (see “Technical data”, Page 44, section “Ambient conditions”). Protect the device against dust, humidity and heat.

Connecting the device to the mains supply
Use the following table to check which mains plug applies for your country. The following illustration may be different from your country variant.

► Connect the power cable to the device (1).
► Plug the power plug into a grounded mains outlet (2).

Taiwan
| Russia and the Commonwealth of Independent States (CIS), large parts of Europe, parts of South America, the Middle East, parts of Africa, Hong Kong, India, large parts of South Asia.
| UK, Ireland, Malaysia, Singapore, parts of Africa
| China, Australia, New Zealand

Connecting external devices

Read the documentation on the external device before connecting it.
With the exception of USB devices, always remove all power plugs before connecting external devices!
Do not connect or disconnect cables during a thunderstorm.
Always take hold of the actual plug when disconnecting a cable. Never pull the cable!
To ensure that your device works properly, use only the supplied connection cable or only use a high-quality connection cable.

Ports on the device
The ports are located on the front and back of the device. The ports available on your device depend on the configuration level you have selected. The standard ports are marked with the symbols shown below (or similar). Detailed information on the location of the ports is provided in the manual for the mainboard.

| The maximum possible configuration level of the device is described below.
The connections on the device depend on the ordered variant and its configuration
level, and can therefore defer from the table below (e.g. Flex I/O connections).
Some of the connected devices require special drivers (see the
documentation for the connected device).
---|---
Combined headphone and
microphone port, black (Line
In/Out)
Audio output (Line Out), light
green
USB 3.2 Gen1 – Universal
Serial Bus, Type A: blue, Type
C: black
PS/2 mouse port, green
DVI-D monitor port
VGA monitor port, blue
Serial port
LAN port
Some of the connected devices require special software (e.g. drivers) (refer to the documentation for the connected device and operating system).
Audio input (Line In), light blue
USB 2.0 – Universal Serial Bus, type A, black
USB 3.2 Gen2 – Universal Serial Bus,
type A: blue, type C: black
USB 3.2 Gen2x2 – Universal Serial Bus,
type A: blue, type C: black
PS/2 keyboard port, purple
Displayport
HDMI port

Connecting a monitor

Only connect the screen to your device when it is switched off.
Depending on requirements, you can use the monitor ports of the mainboard (1) or the monitor ports of an optional display adapter in one of the board slots (2) to connect a monitor to your device.

1 = Screen connections of the mainboard
2 = Screen connections of the graphics card (display adapter)
3 = Flex I/O monitor connection
► Follow the instructions contained in the monitor manual to prepare the monitor for operation (e.g. connecting cables).
► Plug the data cable into a suitable monitor port of the device (VGA, DVI-D, Displayport, HDMI).
On devices with monitor socket:
The monitor power cable may only be connected to the monitor socket of the device if the monitor current consumption is less than 1.0 A at 230 V or 2.0 A at 100 V. The  values for the monitor current consumption can be found in the technical data on the monitor or in the operating manual for the monitor.

► Depending on your device configuration level, plug the monitor power cable into either the monitor socket of the device (1) or a grounded power outlet (2).
When you connect the monitor to the monitor socket of the device, it automatically switches off as soon as the device switches off.

Connecting the mouse
You can connect a USB mouse or a PS/2 mouse to your device.
Mouse,
Connecting,
Connecting a USB mouse
► Connect the USB mouse to one of the USB ports on the device.
USBport,
USBport
Connecting a PS/2 mouse
► Connect the PS/2 mouse to the PS/2 mouse port of the device.
PS/2mouse,
Connecting,
PS/2mouse,
Connecting the keyboard
Keyboard,
Connecting,
Connecting a USB keyboard
Use the supplied keyboard cable only.
USBport,
Connecting,
► Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside or on the rear of the keyboard.
► Plug the flat rectangular USB connector of the keyboard cable into a USB port of the device.
Connecting a PS/2 keyboard
Use the supplied keyboard cable only.
► Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside or on the rear of the keyboard.
► Plug the round connector of the keyboard cable into a keyboard port of the device.

Installing the cable cover (optional)

• All necessary lines are connected to the device.
• All necessary measures to protect property and data have been taken (see “Property and data protection”, Page 35).
  The cable cover is constructed as follows:

a = Locking elements
b =Guiderail
c = Cable opening
► On devices with a housing lock: Unlock the casing.

► Pull the latch and lift the side panel off the housing (1).

Getting started

► Insert the guide rail (b) in the corresponding metal tab (2) to the left of the connections.
The cable opening (c) faces downwards.
► Route the cables out through the cable opening (c) in the cable cover.

► Press the locking elements (a) into the corresponding openings (3) on the outer right side of the housing.
The cable cover is positioned:

► Close the housing (4).
► On devices with a housing lock: Lock the casing.
The cable cover is secured:

Switchingonforthefirst time: installing the software
Once the installation has been started the device must not be switched off, unless the installation has been completed.
During installation, the device may only be rebooted when you are requested to do so!
The installation will otherwise not be carried out correctly and the contents of the hard disk must be completely restored.
If the device is integrated into a network, the user and server details as well as the network protocol are required during the software installation.
Contact your network administrator if you have any questions about these settings.
When you switch on the device for the first time, the supplied software is installed and configured. Plan a reasonable amount of time for this, as this process must not be  interrupted.

Switch on the monitor and the machine
In order to avoid overheating, do not cover the ventilation areas on the monitor or the device.
► Switch on the monitor (see operating instructions for the monitor).

► Press the on/off button on the front of the machine.
The operational display will light up and the machine will start.

Installing the software

► During installation, follow the on-screen instructions.
► If anything is unclear regarding the data you are asked to input, read the online Help in your operating system.
You will find more information on the system, as well as drivers, utilities and updates on the optional “Drivers & Utilities” DVD and on the
Internet at “http://www.fujitsu.com/fts/support“.
You can find information and help on the Windows operating system functions on the Internet at “http://windows.microsoft.com“.

Operation

Switch the device on
► If necessary, switch the monitor on (see the operating manual for the monitor).
► Press the ON/OFF switch on the front of the device.
The power indicator glows and the device is started.
Switching off the device
► Shut down the operating system in the proper way.
► If the operating system does not automatically switch the device into energy-saving mode or switch it off, press the ON/OFF switch. Warning, this could lead to a loss of  ata!
The ON/OFF switch does not disconnect the device from the mains voltage. For complete disconnection from the mains voltage, you must pull the mains plug out of the  socket.
► If necessary, switch the monitor off (see the operating manual for the monitor).

Indicators on the device

The indicators are on the front of the casing. Which indicators are available on your device depends on the configuration level you have selected.

the device is accessed. You must never under any circumstances remove the CD/DVD while the indicator is lit.
2| Indicator for optional components, e.g. SmartCard reader| The indicator lights up when the optional component, e.g. the SmartCard reader, is accessed.
3| Power-on indicator| Warning: In the energy saving mode, the device must not be disconnected from the mains, as this can result in a loss of data.
• Indicator is illuminated:
The device is switched on.
• The indicator flashes (depending on device type):
The device is in energy-saving mode. After being switched on with the ON/OFF switch, the device powers up or returns to the state it was in before it entered energy-saving mode.
•The indicator is not illuminated:
The device is switched off or disconnected from the mains. If the device is ready for operation, it can be switched on with the ON/OFF switch.
4| Hard disk indicator| The indicator lights up when the hard disk drive of the device is accessed.

Keyboard

The illustrated keyboard is an example and may differ from the model you use.

1 = Function keys
2 = On/off switch (optional)
3 = Alphanumeric keypad
4 =Cursorkeys
5 = Numeric keypad (calculator keypad)

Important keys and keyboard shortcuts

The description of the following keys and keyboard shortcuts applies to Microsoft operating systems. Details of other keys and keyboard shortcuts can be found in the  documentation for the relevant application program.

Depending on the setting in the BIOS Setup, the device can be switched on or off with this switch. Some operating  stems allow you to configure additional functions of the ON/OFF switch in the Control Panel.
With some keyboards the ON/OFF switch can only be used with an ACPI (Advanced Configuration and Power anagement Interface). Otherwise the key is inoperative. The mainboard must support this function.
| Enter key
confirms the highlighted selection. The Enter key is also referred to as
the “Return” key.
| Windows key
calls up the Windows Start menu.
| Menu key
calls up the menu for the marked item (Windows).
| Shift key
enables upper-case letters and the upper key symbols to be displayed.
| Alt Gr key (country-dependent)
produces a character shown on the bottom right of a key (e.g. the @
sign on the Q key).
| Num Lock key
By pressing the Num Lock key you switch between the upper- and
lower-case levels of the calculator keypad.
When the Num Lock indicator is lit the numeric keypad and arithmetic
keys are active.
When the Num Lock indicator is not lit the cursor control functions on the
Numeric keypad are active.
| Ctrl key
performs a special operation when pressed in conjunction with another key. The Ctrl key is also called the “Control” or “Control key”.
| Windows Security/Task Manager
This key combination opens the Windows Security/Task Manager window.

Settings in BIOS Setup

In the BIOS Setup, you can set system functions and the hardware configuration of the device. At delivery, the default entries are effective (see BIOS manual or mainboard  manual). You can customize these settings in the BIOS Setup.

Property and data protection
Software functions and mechanical locking offer a broad range of functions for protecting your device and your personal data against theft and unauthorised access. You can  also combine these functions.
Anti-theft protection and lead-sealing
To avoid risk of injury, please ensure that the device is kept out of the reach of small children.
Unauthorised opening of the housing can also greatly endanger third parties (electric shock, risk of fire, etc.).
Use the measures described below to keep unauthorised persons from accessing the interior of the housing.

1 = Holes for a padlock

Operation

2 = Device for Security Lock

Anti-theft protection
You can protect your device from theft

• with the holes (1) and a padlock and chain which you have connected to a fixed object beforehand.
• with the Security Lock device (2) and a Kensington MicroSaver. Please consult the manual for your Security Lock.

Lead-sealing
To prevent unauthorised persons from opening the casing, the casing can be lead-sealed. To do this, feed the sealing chain through the holes (1) and seal the chain with the  lead seal.

Mechanical casing lock (optional)
With the casing lock you can mechanically lock the casing to prohibit unauthorised persons from opening it. The keys can be found on the rear panel of your device.
In addition to the casing lock, an open and a closed lock are also illustrated.

• Key turned towards the closed lock: The device is locked.
• Key turned towards the open lock: The device is unlocked.

Locking the casing
► Turn the key towards the closed lock .
Unlocking the casing
► Turn the key towards the open lock .

BIOS setup security functions
The Security menu in BIOS Setup offers you various options for protecting your personal data against unauthorized access, e.g.:

• Prevent unauthorized access to BIOS Setup
• Prevent unauthorised system access
• Prevent unauthorised access to the settings of boards with their own BIOS
• Activate virus warnings
• Protect BIOS from overwriting
• Protect the device from being switched on by an external device

You can also combine these functions.
A detailed description of the Security menu and how to assign passwords can be found in the manual for the mainboard or in the BIOS manual.

Troubleshooting

Power-on indicator remains unlit after you have switched on your device

plugged properly into the device and a grounded mains outlet.
Internal power supply overloaded.| ►| Pull the power plug of the device out of the mains outlet.
| ►| Wait approx. 3 min.
| ►| Plug the power plug into a properly grounded mains outlet again.
| ►| Switch the device on.

The device cannot be switched off with the On/Off switch.

device switches off.
Attention: Warning, this could lead to a loss of data!
The Operating System is not shut-down properly in the process. Error messages are  therefore possible the next time the system is booted.

Monitor remains blank

password.
Brightness control is set to dark| ►| Adjust the brightness control. For detailed information, please refer to the operating manual supplied with your monitor.
Power cable not connected| ►| Switch off the monitor and the device.
| ►| Check that the monitor power cable is properly connected to the monitor and to a grounded mains outlet or to the monitor socket of the device.
| ►| Check that the device power cable is properly plugged into the device and a grounded mains outlet.
| ►| Switch on the monitor and the device.
Monitor cable not connected| ►| Switch off the monitor and the device.
| ►| Check that the monitor cable is properly connected to the device and monitor.
| ►| Switch on the monitor and the device.
Incorrect setting for the monitor| ►| Restart the system.
| ►| Press F8 while the system is booting.
| ►| Start the system in Safe Mode.
| ►| Set up the monitor as described in the documentation for your operating system and monitor.

No mouse pointer displayed on the screen

Installing new software
When installing programs or drivers, important files may be overwritten and modified. To be able to access the original data in the event of any problems following  installation, you should backup your hard disk prior to installation.

Tips

or
► Run the applications in a different order.

System expansions and repairs

Information on system expansions and repairs can be found on the Internet in the “System Expansions and Repairs” manual at “http://www.fujitsu.com/fts/support“.
Operations that are distinguished in the manual as Only For Service, such as repairs to the device, may only however be performed by authorised service technicians.  Incorrect repairs may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty.

Technical data

Electrical data| |
---|---|---
Protection class:| I| |
Rated voltage range| 100 V — 240 V| |
Rated frequency| 50 Hz — 60 Hz| |
| | |
Max. rated current:
Model| Power supply| Without monitor socket| Monitor socket
FUJITSU Desktop ESPRIMO P9011
FUJITSU Desktop ESPRIMO P7011
FUJITSU Desktop ESPRIMO P5011| Power supply Gold 280W (E643-V50)| 3.5 — 1.5 A| —
Power supply Platinum 300W (E642-V20)| 5.5 — 2.5 A| 2.0 — 1.0 A
| | |
Dimensions| |
Width/depth/height without cable cover:| 180 mm x 304 mm x 374 mm / 7,09 inch x 11,97 inch x 14,72 inch| |
Width/depth/height with cable cover (optional):| 180 mm x 369 mm x 374 mm / 7,09 inch x 14,53 inch x 14,72 inch| |
Weight

Depending on the device variant and configuration level| c. 8 kg / 17,64 lbs
|
Ambient conditions
Environment class 3K2
Environment class 2K2| DIN IEC 721 part 3-3
DIN IEC 721 part 3-2
Temperature
Operation (3K2)| 10 °C …. 35 °C / 50 °F …
Transportation (2K2)| -25 °C …. 60 °C / -3 °F …
The formation of condensation is not permitted while the device is in operation ! Clearance required to ensure adequate ventilation:|
without air vents| at least 10 mm / 0,39 inch
with air vents| at least 200 mm / 7,87 inch

The data sheets of these devices contains further technical data. The data sheets can be found on our website at “http://www.fujitsu.com/fts/“.

References

• Fujitsu Technical Support pages from Fujitsu EMEA
• Fujitsu EMEIA : Fujitsu Global
• About Fujitsu in EMEIA : Fujitsu EMEIA
• Support : Fujitsu EMEIA
• Support : Fujitsu EMEIA

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