Turbowheel Swift Electric Scooter User Manual

June 7, 2024
Turbowheel Swift

Turbowheel logo

User manual

Turbowheel Swift Electric Scooter

Getting Started

Basic operation:

Power On/Off| Press the power button for 3 seconds to turn on a scooter. The scooter turns off automatically if not used for 90 seconds.
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Speed Control| While stationary, and with the power on, press and release the MODE button to cycle through the three different speed levels 1 to 3. Use the throttle to control the speed within each speed level.
Headlight| While power is on, press and hold the MODE button for about 3 seconds to turn on or off the headlight.
Mileage & Other data| While stationary, and with the power on, press and release the POWER button to cycle through the following data: ODO (lifetime mileage), TRIP mileage, VOLTAGE level, ELECTRICAL CURRENT level, and ERROR CODE. To reset the TRIP mileage, while TRIP mileage is displayed, hold down the MODE button for 3 seconds.

Turbowheel Swift Electric Scooter-basic operation

Dashboard

Enable the Settings Mode: Pressing the Power + Mode simultaneously will enter the Dashboard setting mode.

Toggling through the Settings| Short pressing the power button will toggle through the 10 available settings for the scooter
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Changing the P-Value| Once you have the P setting you wish to change, press the mode the button will increase value, the power button to decrease it
Setting the Change| Holding the mode button will set the value & return you to the P menu. Also, after 5 seconds the Dash will return to the main screen.
P01: Backlight. Range 1-3, 3 = Brightest| P08: Power Output. Default = 100
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P02: Units. 1 = KPH, 2= MPH| P09: Kick-off Start.Default = 0 1 = Push-to-Start
P03: Battery Voltage. 24, 36, 48, 52, 60. Default = 48V| P11: Regenerative Braking. Range 0-5
0 = Off, 5 = Strongest
P04: Dash Timeout. Range 1-60 minutes Default = 10 minutes| P12: Acceleration Power. Range 1-5
Default = 3
P06: Tire Diameter. Default = 8| P15: Low voltage cut. Default = 39
P07: Motor Poles. Default = 28| P17: Cruise-control. Default = 0, Off
1 = Enabled

Technical Specifications

Model Turbowheel Swift
Battery LG 12.8Ah 48V, 814Wh
Tyre 8.5″ pneumatic front, 8″ solid rear
Brakes Front/rear drum + regenerative
Range• -25 Mlles
Top Speed -23 MPH
Weight 39.5 lb
Suspension Front spring & dual-rear shock absorbers
Lights Front & deck headlights with braking mode
Controller 20A Controller
Motor Power 500W rear hub motor
Max. Load 2201b

*Range may vary depending on rider weight. tiding style. terrain and tire pressure.

Unfolding

Turbowheel Swift Electric Scooter-Turbowheel Swift

Folding

Turbowheel Swift Electric Scooter-Folding5

Instructions for battery usage

Features of the battery
Your scooter’s battery comes with these built-in features:

  1. Balanced charging protection: During charging, the battery automatically balances the voltage among the internal cells to protect each cell.
  2. Over-charging protection: The battery stops charging automatically when full to protect against damage.
  3. Overcurrent protection: The battery automatically stops charging if the voltage is higher than the prescribed voltage to protect the battery.
  4. Over discharging protection: The battery automatically stops discharging when its voltage drops below 39V to protect the battery.
  5. Short-circuit protection: the battery automatically stops output in the case of a short-circuit.
  6. Auto sleep: The battery automatically enters sleep mode if there is no load for 20 minutes to conserve power.

How to charge

  1. Plug the charger into the electrical outlet
  2. Connect the charger to an electrical outlet, then turn on the power of the electrical outlet.
  3. Do not charge the batteries in temperatures below 5 °C or above 40 °C. The battery may stop the charging process.

Safety

Turbowheel Swift Electric Scooter-safety

  1. Always wear protective equipment like a safety-certified helmet, gloves, elbow guards, and knees guards.
  2. Do not ride on rough, unpaved or uneven surfaces. Do not ride on surfaces with ice, snow or water.
  3. Not suitable for riders below 15 years or above 60 years old. Minors must be supervised.
  4. Do not ride when under the influence of alcohol or other intoxicating substances
  5. Avoid riding on cold winter days.
  6. Do not ride on rainy days.
  7. Slow down on slopes; do not ride on slopes steeper than 15 degrees in gradient.
  8. Before riding, always do a visual inspection to check that all nuts and bolts are secure; that there is enough tire pressure and the tires are not worn out; that the brakes are functioning properly. 1
  9. It is your responsibility to know and follow the laws governing the use of electric scooters in the country you ride in.

Care & Maintenance

Cleaning & Storage
Before cleaning, be sure to turn off the scooter and disconnect it from the wall electrical outlet. Close the charging port to reduce the chances of water entering it, causing damage or electric shock.
Remove dirt or dust with a damp cloth. For stubborn dirt, scrub with a toothbrush and wipe clean with a damp cloth. Scratches on plastic parts can be removed or reduced with sandpaper.
Do not use alcohol, petrol, kerosene or other corrosive chemicals to clean the scooter. Never spray water directly onto the scooter with a hose Store scooter indoors in a cool, dry place. Storage in high or low temperatures, in direct sunlight or exposed to the weather will damage the scooter and its battery.

Maintenance and care of the battery

  1. To avoid damage or injury, do not replace the battery with that of another model or brand.
  2. Do not touch, dismantle or puncture the battery. Do not allow the battery to come into contact with metal objects.
  3. Only use the original charger supplied with this scooter. Do not attempt to charge the scooter with any other charger.
  4. After using the scooter, fully charge the battery before storing it to prolong the lifespan of the battery.
  5. Do not store the scooter or battery in temperatures higher than 50 °C or lower than -20 °C. For example, do not store the scooter in a car exposed to the sun or in winter.
  6. Do not dispose of the battery in fire. 7. If the scooter will not be used for more than 30 days, fully charge it before storing it in a cool, dry place. The unused scooter should be fully charged once every 60 days, otherwise, the battery may be damaged or may fail. Such battery failures are not covered by warranty.

IMPORTANT Always recharge the battery before it is fully depleted. Over- discharging shortens the lifespan of the battery.

The battery range is reduced at low temperatures. For example, at -20 °C, the battery range may be less than half that at normal temperature.
Never disassemble the battery because there is a risk of short circuit and injury.

Limited Warranty

BY USING THIS PRODUCT YOU AGREE TO THIS LIMITED WARRANTY. PLEASE READ THIS LIMITED WARRANTY CAREFULLY. To benefit from the limited warranty, the customer is advised to read Falcon PEV Pte Ltd (“Falcon”) Limited
Warranty terms together with the ‘care and maintenance” sections are provided in the user manual. This limited warranty applies to the extent permitted by law and unless restricted or prohibited by law.
Limited Warranty Details

  1. Falcon warrants that Falcon scooter products (“Products’ or Product”), are free from defects in material and workmanship, according to the following terms and conditions:

  2. This Limited Warranty extends to the original purchaser of the Product warranted under this warranty and to each transferee of the Product during the first..months beginning on a date.. as stated below (“Warranty Period”). This Limited Warranty covers the Product and each of its following component parts (“Components”) only:
    a. Hub motor;
    b. Battery packs (except if the battery was short-circuited or seals of the battery enclosure or cells were broken or were tempered or the battery was used in equipment other than its intended use);
    c. Controller,
    d. Throttle and battery indicator unit;
    e. Charger unit; and f. All other electrical wiring and components.

  3. During the Warranty Period, Falcon or its authorized service centers will repair or replace, at Falcon’s option and without costs to the customer, any defective Components with new or factory rebuilt replacement items, and return the Products to the customer in working condition, provided that the terms and conditions of this Limited Warranty are met. All defective Products or Components that have been replaced shall become the properties of Falcon.

  4. Products and/or components that have been repaired or replaced pursuant to the paragraph above will be covered by this Limited Warranty for the balance of the Warranty Period.

  5. This Limited Warranty will only be effective when presented together, to either Falcon or its authorized centers, with proof of date and place of purchase of Products such as the purchase receipt.

What this Limited Warranty does not cover:

  1.  Products used for commercial purpose(s) including but not limited to leasing/hiring, use In competitions, etc
  2. Any logistical costs of returning the Product to Falcon or its authorized service centers for servicing or the cost of returning the Product to the customer after servicing.
  3. Defects or damages resulting from the use of the Product(s) other than its normal and customary manner as stated in the user manuals accompanying the Products.
  4. Defects or damages from improper storage, exposure to moisture or dampness, modifications, connections, repairs (except as carried out by Falcon or its authorized centers), misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Falcon, Including damage caused by dropping, blown fuses, spills of food or liquid.
  5. Defects or malfunctions of the product not notified by the customer during the Warranty Period.
  6. Products that have had their serial numbers removed or tampered with. 7. This Limited Warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.
  7. This Limited Warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.

Disclaimer:

  1.  The customer understands the risk of serious injury or death in the operation of such products and shall agree to take the necessary precautions and exercise good judgment to avoid hazards and dangerous situations which may result in serious injury or death.
  2. The customer shall agree to indemnify and hold harmless Falcon from all injuries or death arising from the operation of the product.
  3. The use of safety and protective gear such as bicycle helmets is strongly encouraged. And so is the use of Good Judgement.
  4. The customer is advised to take the following precautions:
    a. Do not ride on wet ground or in heavy rain;
    b. Take comers slowly and look out for pedestrians;
    c. Avoid potholes, curbs, and debris on the ground:
    d. Keep tires pumped to the specified pressure;
    e. Dismount in places with heavy human traffic and push the scooter manually;
    f. Service the product every 3 months on regular usage, 6 months for non- frequent usage;
    g. Do not use products on public roads and respect local road regulations.

How to request service under this Limited Warranty:
To obtain performance of Falcon to repair and/or replace the Product or its Components under this Limited Warranty, the customer must, during the Warranty Period:

  1. Bring this Limited Warranty, proof of purchase, and the Product to Falcon.
  2. Provide Falcon with a written description of the problem.

The average repair time is 1 to 3 days, not including shipping time to and from our service center.
This warranty does not cover the shipping costs associated with the transportation of the scooter to and from our service center, and a fee will be charged for return shipping or pick up and delivery service.
What can the consumer do in case of a dispute with Falcon?
The consumer and Falcon agree that in the event of a dispute arising from the material and workmanship of the Product; or from this Limited Warranty, parties will attempt to first resolve the matter by negotiating in good faith. If this fails, parties agree to submit the dispute to the Small Claims Tribunal of Singapore and agree to be bound by any order made by the said Tribunal.

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