PHILIPS ProtectiveClean 4500 Sonic Electric Toothbrush User Manual

ProtectiveClean
4500/5100

PHILIPS Sonicare

ProtectiveClean 4500 Sonic Electric Toothbrush

Important

Read this user manual carefully before you use the appliance and save it for future reference.
Danger
– Keep the charger away from water. Do not place or store it over or near water contained in a bathtub, washbasin, sink etc.
Do not immerse the charger in water or any other liquid. After cleaning, make sure the charger is completely dry before you connect it to the wall socket.

Warning

• The mains cord cannot be replaced. If the mains cord is damaged, discard the charger.
• Always have the charger replaced with one of the original type in order to avoid a hazard.
• Do not use the charger outdoors or near heated surfaces.
• If the appliance is damaged in any way (brush head, toothbrush handle or charger), stop using it. This appliance contains no serviceable parts. If the appliance is damaged, contact the Consumer Care Center in your country (see chapter ‘Warranty and support’).
• This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by  children without supervision.
• Children shall not play with the appliance.

Caution

• Do not clean the brush head, the handle or the charger in the dishwasher.

• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use the toothbrush.

• Consult your dentist if excessive bleeding occurs after using this toothbrush or if bleeding continues to occur after 1 week of use. Also consult your dentist if you experience discomfort or pain when you use the Philips Sonicare.

• The Philips Sonicare toothbrush complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your physician or the device manufacturer of the implanted device prior to use.

• If you have medical concerns, consult your doctor before you use the Philips Sonicare.

• This appliance has only been designed for cleaning teeth, gums and tongue. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you
  experience any discomfort or pain.

• The Philips Sonicare toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.

• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear. Do not use other brush heads than the ones recommended by the manufacturer.

• If your toothpaste contains peroxide, baking soda or bicarbonate (common in whitening toothpastes), thoroughly clean the brush head with soap and water after each use. This prevents possible cracking of the plastic.

Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
Radio Equipment Directive

• Radio Equipment in this product operates at 13.56 MHz
• Maximum RF power transmitted by the Radio Equipment is 30.16dBm
• Hereby Philips declares that this appliance is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of  conformity may be consulted at www.philips.com/support.

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
Intended use
ProtectiveClean series power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral  health.
Your Philips Sonicare (Fig. 1)

1. Hygienic travel cap

2. Smart brush head(s)*

3. Handle

4. Power on/off button

5.  Mode/intensity button

6. Mode light

7. Brush head replacement reminder light

8. Battery indication

9. Charging base

10. UV sanitizer with integrated charger and cord wrap (specific types only)*
    – Not shown: UV light bulb
    – Not shown: Sanitizer drip tray
    – Not shown: Protective screen for UV light bulb 11

11. Travel case (specific types only)
    Note: The content of the box may vary based on the model purchased.

Brush heads
Your Philips Sonicare comes with one or more brush heads which are designed to deliver superior results for your oral care needs.

Philips Sonicare BrushSync Technology
Your smart brush heads use a microchip to sync with your handle, enabling brush head replacement reminder. For more information regarding the brush head replacement  reminder, see ‘Features’. This symbol indicates the brush head is equipped with BrushSync technology. (Fig. 2)

Brushing modes
To toggle between modes press the mode button located below the on/off button.
Your power toothbrush is equipped with either 2 or 3 brushing modes, depending on your model.The following modes are available:
Clean mode
Clean is a 2-minute mode. It gives you a thorough and complete clean and is recommended to be used with the C2 Optimal Plaque Control brush head.
White mode
White is a 2-minute 30-seconds mode, recommended to be used with the W2 Optimal White brush head.
Gum Care mode
Gum Care is a 3-minute mode, recommended to be used with the G2 Optimal Gum Care brush head.

Using your Philips Sonicare

Brushing instructions

1. Press the brush head onto the handle in such a way that the bristles will face the front of the handle. (Fig. 3)

2. Firmly press the brush head down onto the metal shaft until it stops.
   Note: It is normal to see a slight gap between the brush head and the handle.

3. Wet the bristles. (Fig. 4)

4. Apply a small amount of toothpaste on the bristles. (Fig. 5)

5. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline. (Fig. 6)  A change in vibration (and a slight change in sound) alerts you when you apply too much pressure while brushing.
   Note: Keep the center of the brush in contact with the teeth at all times.

6. Press the power on/off button to turn on the Philips Sonicare. (Fig. 7)

7. Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth. (Fig. 8)
   Note: The bristles should slightly flare. Do not scrub.

8. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth. (Fig. 9)

9. To make sure you brush evenly throughout the mouth, divide the mouth into 4 sections using the Quadpacer feature. (Fig. 10) The quadpacer feature beeps after 30 seconds.

10. Brush for the full 2 minutes following the Quadpacer. (Fig. 11) After 2 minutes, the toothbrush will automatically shut off.
    In white mode, after 2 minutes the handle will continue to brush for 30 seconds so that you can brighten and polish your front teeth.
    In gum care mode, after 2 minutes the handle will continue to brush for an additional minute so you can gently stimulate and massage your gums.

– After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. (Fig. 12)
Your Philips Sonicare toothbrush is safe to use on:
– Braces (brush heads wear out sooner when used on braces)
– Dental restorations (fillings, crowns, veneers)
Note: When the Philips Sonicare toothbrush is used in clinical studies, it must be used in the Clean mode (for plaque and gum health claims) or in White mode (for hitening  claims) at high intensity with EasyStart turned off.

Features

• EasyStart
• Brush head replacement reminder
• Pressure sensor
• Quadpacer

EasyStart
This Philips Sonicare model comes with the EasyStart feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to  the brushing with the Philips Sonicare. The EasyStart feature works in all modes.
To deactivate EasyStart see ‘Activating or deactivating features’.
Brush head replacement reminder
Your Philips Sonicare is equipped with BrushSync technology that tracks the wear of your brush head. (Fig. 13)

1. When attaching a new smart brush head for the first time the brush head replacement reminder light blinks green three times. This confirms you have a Philips brush  head with BrushSync technology.
2. Over time, based on the pressure you apply and the amount of time used, the handle will track brush head wear in order to determine the optimal time to change your  brush head. This feature gives you the guarantee for the best cleaning and care of your teeth.
3. When the brush head replacement reminder light lights up amber, you should replace your brush head.
   To deactivate the brush head replacement reminder see ‘Activating or deactivating features’.

Pressure sensor
Your Philips Sonicare is equipped with an advanced sensor that measures the pressure you apply while brushing. If you apply too much pressure, the toothbrush will provide  immediate feedback to indicate that you need to reduce the pressure. This feedback is given by a change in vibration and therefore brushing sensation.
To deactivate the pressure sensor see ‘Activating or deactivating features’.

Quadpacer
The Quadpacer is an interval timer that has a short beep and pause to remind you to brush the different sections of your mouth.
Depending on the brushing mode you have selected (see ‘Brushing modes’), the Quadpacer beeps at different intervals during the brushing cycle.

Activating or deactivating features
You can activate or deactivate the following features of your toothbrush:
– EasyStart
– Brush head replacement reminder
– Pressure sensor
To activate or deactivate these features, follow the instructions below:

EasyStart

1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 2 seconds).
4. Release the power on/off button.
   Triple tone of low-med-high means the EasyStart feature has been activated. The brush head replacement light and battery light will also blink green 2 times in unison to confirm activation.
   Triple tone of high-med-low means the EasyStart feature has been deactivated. The brush head replacement light and battery light will also blink amber 2 times in unison  to confirm deactivation.
   Note: To achieve clinical efficacy, EasyStart needs to be deactivated.

Brush head replacement reminder

1. Put the handle on the plugged-in charger.

2. Press and hold the power on/off button while the handle remains
   on the charger.

3. Keep the power on/off button pressed until you hear a series of
   two short beeps (after 4-5 seconds).

4. Release the power on/off button.
   – Triple tone of low-med-high means the Brush head replacement reminder feature has been activated. The brush head replacement light and battery light will also blink green 2 times in unison to confirm activation.
   – Triple tone of high-med-low means the Brush head replacement reminder feature has been deactivated. The brush head replacement light and battery light will also blink amber 2 times in unison to confirm deactivation.

Pressure sensor

1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a series of three short beeps (after 6-7 seconds).
4. Release the power on/off button.
   – Triple tone of low-med-high means the pressure sensor feature has been activated. The brush head replacement light and battery light will also blink green 2 times in unison to confirm activation.
   – Triple tone of high-med-low means the pressure sensor feature has been deactivated. The brush head replacement light and battery light will also blink amber 1 time in  unison to confirm deactivation.
   If you continue holding the power on/off button after the three short beeps, the activate/deactivate sequence repeats.

Battery status and charging

1. Put the plug of the charger in an electrical outlet.
2. Place the handle on the charger.
   – The charger will emit 2 short beeps to confirm that the handle is placed properly.
   – The flashing light of the battery level indicator shows that the toothbrush is charging.
   – When handle is fully charged on the charger, the battery light shows solid green for 30 seconds and switches off.
   Note: Your toothbrush comes pre-charged for first use. After first use, charge for at least 24 hours.

Battery status (when handle is not on charger)
When removing the Philips Sonicare from the charger, the battery light at the bottom of the toothbrush will indicate the status of the battery life.
– Solid green LED: full battery
– Flashing green LED: medium battery
– Flashing amber LED and three beeps: low battery
– Flashing amber LED and two sets of five beeps: No brushing sessions left (charge toothbrush)

Sanitizing
– With the UV sanitizer you can clean your brush head after every use (Fig. 14).
Unplug the sanitizer, discontinue use and call Consumer Care if:
– The UV light bulb remains on when the door is open.
– The window is broken or missing from the sanitizer.
– The sanitizer gives off smoke or a burning smell while it is operating.
N o te: UV light can be harmful to the human eye and skin. This device should be kept out of reach of children at all times.

1. After brushing, rinse the brush head and shake off excess water.
   Warning: Do not place the travel cap on the brush head during sanitization.

2. Place your finger in the door recess on top of the sanitizer and pull open the door (Fig. 15).

3. Place the brush head on one of the 2 pegs in the sanitizer with the bristles facing the light bulb (Fig. 16).
   Note: Only clean Philips Sonicare snap-on brush heads in the sanitizer.
   Note: Do not clean Philips Sonicare for Kids brush heads in the sanitiser.

4. Make sure the sanitizer is plugged into a live outlet of appropriate voltage.

5. Close the door and press the green power on/off button once to select the UV clean cycle.
   Note: You can only turn on the sanitizer if the door is properly closed.
   Note: The sanitizer stops if you open the door during the sanitizing cycle.
   Note: The sanitizer cycle runs for 10 minutes and then automatically shuts off.
   The sanitizer is in operation when the light glows through the window. Cleaning
   Note: Do not clean the brush head, handle, travel case or the UV sanitizer in the dishwasher.

The sanitizer is in operation when the light glows through the window.
Cleaning
Note: Do not clean the brush head, handle, travel case or the UV sanitizer in the dishwasher.

Toothbrush handle

1. Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 17).
   Note: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

2. Wipe the entire surface of the handle with a damp cloth.
   Note: Do not use isopropyl rubbing alcohol, vinegar or bleach to clean handle as this may cause discoloration.

Brush head

1. Rinse the brush head and bristles after each use (Fig. 18).
2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Charger

1. Unplug the charger before you clean it.
2. Wipe the surface of the charger with a damp cloth. (Fig. 19)

Sanitizer
Warning: Do not immerse the sanitizer in water or rinse it under the faucet.
Warning: Do not clean the sanitizer when the UV light bulb is hot.
For optimal effectiveness, it is recommended to clean your sanitizer weekly.

1. Unplug the sanitizer.

2. Pull the drip tray straight out. Rinse the drip tray and wipe it clean with a damp cloth (Fig. 20).

3. Clean all interior surfaces with a damp cloth.

4. Remove the protective screen in front of the UV light bulb (Fig. 21).
   To remove the screen, grasp the edges next to the snaps, gently squeeze and pull out the protective screen.

5.  Remove the UV light bulb.
   To remove the light bulb, grasp it and pull it out of the metal clasp.

6. Clean the protective screen and the UV light bulb with a damp cloth.

7. Reinsert the UV light bulb.
   To reinsert the light bulb, align the bottom of the light bulb with the metal clasp and push the bulb into the clasp.

8. Reinsert the protective screen.
   To reinsert the screen, align the pegs on the screen with the slots on the reflective surface near the UV light bulb. Push the screen straight into the slots on the sanitizer.

Storage
If you are not going to use the product for a long time, unplug it, clean it (see chapter ‘Cleaning’) and store it in a cool and dry place away from direct sunlight. You can use the integrated cord wrap to store excess cord of the UV sanitizer in an organized manner.

Replacement

Brush head
– Replace Philips Sonicare brush heads every 3 months to achieve optimal results.
– Use only Philips Sonicare replacement brush heads.
UV light bulb
– Replacement UV bulbs are available through your Philips Sonicare Consumer Service Center in North America by calling 1-800-682-7664. Outside North America, contact your local Philips Consumer Care Center.
Locating the model number
Look on the bottom of the Philips Sonicare toothbrush handle for the model number (HX682x/HX683x).

Recycling

– This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU) (Fig. 30).

– This symbol means that this product contains a built-in rechargeable battery which shall not be disposed of with normal household waste (Fig. 31) (2006/66/EC).  Please take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery.
– Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

Removing the rechargeable battery
Warning: Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.
To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the  procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you  can no longer turn on the Philips Sonicare.

2. Remove and discard the brush head. Cover the entire handle with a towel or cloth (Fig. 22).

3. Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap (Fig. 23).
   Note: You may have to hit on the end several times to break the internal snap connections.

4.  Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released (Fig. 24).

5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the  internal components are released (Fig. 25).

6. Remove the rubber battery cover.

7. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the  bottom of the black frame (Fig. 26).

8. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will  release the bottom end of the battery from the frame (Fig. 27).

9. Grab the battery and pull it away from the internal components to break the second metal battery tab (Fig. 28).
   Caution: Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.

10. Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the  product discarded appropriately (Fig. 29).

Warranty and support
If you need information or support, please visit www.philips.com/support or read the international warranty leaflet.
Warranty restrictions
The terms of the international warranty do not cover the following:
– Brush heads.
– Damage caused by use of unauthorised replacement parts.
– Damage caused by misuse, abuse, neglect, alterations or unauthorised repair.
– Normal wear and tear, including chips, scratches, abrasions, discolouration or fading.
– UV light bulb.

www.philips.com/Sonicare
©2018 Koninklijke Philips N.V. (KPNV). All rights reserved. Philips and
the Philips shield are trademarks of KPNV. Sonicare and the Sonicare
logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.
4235.021.7421.1 (26/11/2018)
> 75 % recycled paper

References

• Sonicare Electric Toothbrushes & Smart Toothbrushes | Philips Sonicare
• Support Home | Philips
• Product registration | Philips

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