WINDSTER WS-50E30SS, WS-50E36SS Wall Mount Convertible Hood User Manual

: June 3, 2024
: WINDSTER

WINDSTER WS-50E30SS, WS-50E36SS Wall Mount Convertible Hood User Manual

SAFETY INFORMATION

TO REDUCE THE RISK OF A FIRE, ELECTRICAL SHOCK, AND/OR INJURY OBSERVE THE FOLLOWING:

Unit is intended for indoor residential use only. If you should have questions, contact the manufacturer at the address or telephone number listed in the warranty.
In case the unit should need to be cleaned or repaired, switch power off at service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
Installation work and electrical wiring must be done by a qualified technician in accordance with all applicable codes and standards, including fire-rated construction.
Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting.
Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
Because the unit is made of stainless steel, it may contain sharp edges. Be careful to avoid cuts and abrasions by wearing protective gloves during installation and cleaning.
Before you begin to cut or drill into the wall, verify that there is no electrical wiring or any other hidden electrical components.
Ducted fans must always be vented to the outdoors.
The unit must be properly grounded and installed at the recommended height before beginning operation.
To reduce the risk of fire, use only metal ductwork.

CAUTION: FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS

TO REDUCE THE RISK OF FIRE, OR ELECTRIC SHOCK, DO NOT USE THIS FAN WITH ANY SOLID-STATE SPEED CONTROL DEVICE.

Regardless of heat level, never leave any surface materials unattended while operating an open flame.
Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
Depending on amount of usage, clean ventilating fans and filters frequently.
Grease should not be allowed to accumulate on fan or filter. For instructions on the how to clean, see maintenance page.
Never leave surface units unattended at high settings. Boil-overs may cause smoking and greasy spillovers may ignite as result. Heat oils slowly on low or medium settings.
Use proper pan size. Always use cookware appropriate for the size of the surface element.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE
FOLLOWING:

SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL 911.
NEVER PICK UP A FLAMING PAN —doing so may result in serious burns and possibly spread the fire.
DO NOT USE WATER – Grease fire must be extinguished before further action may be taken. Using water will agitate the grease and may cause a violent steam explosion.
Use a Fire Extinguisher ONLY if:
- You know you have a Class ABC extinguisher, and you already know how to operate it.
- The fire is small and contained in the area where it started.
- The fire department is being called.
- You are able to safely control the fire with your back to an open exit.
  Based on “Kitchen Fire safety Tips” published by NFPA.

PROP. 65 WARNING FOR CALIFORNIA RESIDENTS

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

CONTENT CHECKLIST

CONTENTS INCLUDED

(1) WS-50E series (30”, 36”) hood assembly
(1) Lower duct cover (14-1/4”)
(1) Upper duct cover (13-3/4”)
(1) User’s manual
(1) 6”/ 7” transition collar
(2) Aluminum filters / Baffle filters ( 30” model only)
(3) Aluminum filters / Baffle filters (36” model only)
(1) Screw packet
(1) Light Fixture Tool

CONTENTS NOT INCLUDED

WS-50EEXTDC (Extension duct cover)
WS-50EDK (Ductless kit)
WS-50ECFMR (CFM reducer)
6” round solid metal or aluminum flexible duct

TOOLS REQUIRED (NOT INCLUDED)

Safety gloves
Safety glasses
Electric drill w/ starter bit
Utility knife
Spirit level
Measuring tape
Writing instrument (pen, marker, pencil)
Aluminum tape

MEASUREMENTS

Measurement

PREPARATION

BEFORE YOU START

BE SURE YOUR UNIT WILL FIT YOUR CEILING HEIGHT.
DO NOT INSTALL IF DAMAGED.
RETURN OR EXCHANGE WILL BE DENIED IF INSTALLED.

Be sure you have all the content of your purchase and required tools for this installation.
Installation may take at least 1 to 2 hours from start to finish.
Plan to use as few elbows or turns as possible for more efficient air flow.
Collar size may need to be increased if utilizing a long duct run.
At least 12” of vertical duct is required before any turn.
Do not try to install this unit by yourself, SERIOUS INJURY MAY OCCUR.
At least two people are needed for installation.
Hiring a certified installer and electrician is recommended.

LOCATION

THIS MODEL MAY NOT FIT ALL CEILING HEIGHTS

Determine the exact location where you want to install the range hood.
Distance between cooktop and range hood should be between 27”-33”.
Range hood should be mounted at stated measurements to ensure performance and lifespan of electrical components.
Correctly measure the dimension needed to install the unit.

HOOD

Inspect for signs of defect or damage. (i.e. scratches, dents, loose seams, (etc.)
Before mounting, power up the unit to make sure it is working properly.

INSTALLATION

WALL MOUNT INSTALLATION

Make sure all preparation steps are completed.
Determine your ceiling height to see if you need an extension.
1. Hood unit height = 10-1/2”
2. Duct cover height = 1 4-1/4” (lower) 13-3/4” (upper)
3. Minimum height (duct cover only) = 14-1/4”
4. Ductless Mode Minimum height = 18-1/4
5. Maximum height (duct cover only) = 27-1/4”
6. (OPTIONAL) Extension duct cover height = 46-3/4”
Determine the location you want to install the range hood. (Fig. 2a)
Prepare back wall frame with cross wood support.
Mount the unit onto wall with mounting screws (not included)
Adjust the duct cover mounting bracket to your desired height.
Use a spirit level to ensure the balance of the hood is true.
(OPTIONAL) Use the conversion collar for 7” ducting.
Connect a 6” or 7” ducting to the collar of the hood.
Connect the exhaust piping to the outlet of the unit. (Fig. 2b)
Finish off by sealing the connection point with aluminum tape.
Slide the duct cover into the unit and adjust its height. (Fig. 2c)
Secure it with the (6) duct cover screws provided. **(Fig. 2d)

**

EXTENSION DUCT COVER INSTALLATION (OPTIONAL)

Replace the original upper duct cover piece with the extension.
Determine the desired height to mount the duct cover.
REPEAT “STEP F – M” from WALL MOUNT INSTALLATION section.

COLD WEATHER INSTALLATION (OPTIONAL)

Check with your local building codes to see if a CFM reducer is an acceptable alternative to make-up air.
Open the WS-50ECFMR (CFM reducer) and inspect for any sign of defect or damage. (ie. Cracks, broken flips)
AFTER COMPLETING Step A – G of Section 1 WALL MOUNT INSTALLATION
Place the CFM reducer onto the outlet of the unit and seal the connection point with aluminum tape. (Be sure it is secure with no opening or gaps)
REPEAT “STEP F – M” from WALL MOUNT INSTALLATION section.

DUCTLESS INSTALLATION (OPTIONAL)

AFTER COMPLETING Step A – G of Section 1 WALL MOUNT INSTALLATION
Open the WS-50EDK (ductless kit) and inspect for any sign of defect or damage. (i.e. dents, broken inlet)
Mount the ductless kit at the top of the ceiling using the screws provided.
Make sure the duct cover vent opening aligns with the air diverter. (Fig.2e)
Connect a 6” ducting to the collar of the hood.
Connect the exhaust pipe to the outlet of the unit. (Fig. 2b)
Connect the exhaust pipe to the air diverter collar.
REPEAT “STEP K – M” from WALL MOUNT INSTALLATION section.

OPERATION & FEATURES

EASY ACCESS CONTROL SWITCH (from left to right)

Button 1 – Lights ON/OFF
Button 2 – Decrease speed
Button 3 – Increase speed
Button 4 – Power ON / OFF

GU10 LED 5W LIGHT FIXTURES

A set of (2) GU10 5W LED light fixtures will be included.
Additional GU10 LED lamps may be purchased separately at your local hardware store.
Light socket can accommodate both halogen and LED lamps without the need to change the transformer.

REPLACING LIGHT SET

NOTE: BE SURE THE LIGHTS ARE NOT HOT

Use maximum of GU10 5W LED light bulb

Unscrew outer light ring counter clock wise.
Outer light ring should drop down along with the light bulb.
Slightly pull the light away from the ring.
Move light to left or right side of the ring.
Twist light bulb counter clock wise to release it.
Replace light bulb.

Using the light fixture tool provided, lineup each corner of the fixture tool in parallel with the notches located on the outer ring of the light fixture. Twist the outer ring counter clockwise to unlock the light fixture housing.

Light Fixate Tool

WARNING:
Check to make sure all power sources are disconnected before starting any troubleshooting. Safety gloves and glasses should be worn when working on the unit. Serious injury or death may occur if safety precautions are not followed.

Step 1
Twist light ring countershock wise to unlock.
Step 2
Pull the light upward
Step 3
Push light to left or right side.
Step 4
Remove the light by turning light counter-clock wise

CHARCOAL FILTERS

DO NOT WASH CHARCOAL FILTERS! IT WILL DISSOLVE

Insert the charcoal filters on each side of the motor on top of the white protective grill as shown below. **(Fig. 3a)

**

Rotate the charcoal filters in a counter-clockwise motion until you hear a click. **(Fig. 3b)

**

Installation is complete after the charcoal filters are secured in place.

CLEANING & MAINTENANCE

WARNING:

**** To prevent the possibility of a fire and explosion, do not use flammable liquids or solvents to clean the unit or any of its parts.
**** Check to make sure all power sources are disconnected before servicing or taking unit apart for cleaning.
**** Please thoroughly clean the unit weekly as stainless steel can rust under certain condition or by improper cleaning

RANGE HOOD

Use household cleaner to remove grease or dirt from the outer shell of the unit. Spray on wiping cloth or sponge and wipe in the direction of the grain to avoid scratching the unit. (DO NOT SPRAY DIRECTLY ONTO UNIT)
Clean the inner working of the unit periodically to avoid grease build-up.
Do not open control switch panel while the hood is connected to power.
Use stainless steel cleaner to bring back the luster of the unit.

ALUMINUM FILTERS / BAFFLE FILTERS

Remove filters from unit and place in warm soapy water.
Clean each filter regularly to maintain efficient suction power.
Do not drop filters.
Let it soak thoroughly and then clean it with a wiping cloth or sponge.
Filters may also be cleaned using residential dishwasher.

TROUBLESHOOTING

WARNING:

**** Check to make sure all power sources are disconnected before starting any troubleshooting. Safety gloves and glasses should be worn when working on the unit. Serious injury or death may occur if safety precautions are not followed

WS-50E Series

GU10 LED Light Issue (One light not turning on or all not turning on)|

Replace old defective GU10 fixture with new GU10 LED 5W light fixtures found for your convenience at your local hardware store.

Speed indicator not showing speed levels|

**** Complete control switch replacement is required.

Burnt/melted control switch|

**** Complete Control switch replacement is required.

Speed levels not working correctly|

Check all wiring to and from the unit.
Complete control switch replacement is required.

**** Unit lacking smoke intake|

Check ducting for foreign object.
Ensure the ducting is properly sealed.
Clean filters to increase airflow.

Unit showing no power indication|

Make sure the power source is working properly.
All wiring is connected.

Unit making humming noise|

Replace defective capacitor with new one.

PART LIST / REPLACEMENT

Duct cover bracket 9 Capacitor
Duct cover 10 Control switch
6” collar 11 Motor
Duct cover panel 12 Aluminum Filters
Hood bracket
Hood body assembly
GU10 5W LED lights
Light cove

WARRANTY / CONTACT US

LIMITED WARRANTY
Windster Hoods Inc. warrants its product against defects in material or workmanship as follows:
Labor:
For a period of (1) year from the date of purchase, if the product is determined to be defective, Windster will attempt to repair the product, at its option, at no charge.
After the warranty period has expired, the consumer will be responsible for all labor fees. (All labor repairs are limited to the installation of internal components)
Parts:
Windster Hoods, Inc. will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a period of two (2) years. After the warranty period, consumer will be responsible for all parts costs. During the “parts” warranty period, there will be no charge for parts.
Motor:
Windster Hoods, Inc. will also provide, at no charge, new or rebuilt motor parts in exchange for defective parts for a period of five (5) years, excluding motor cages.
After the warranty period, consumer will be responsible for all motor parts costs. During the “motor” warranty period, there will be no charge for motor parts.
Please keep the original sales receipt, as it will constitute as your proof of purchase.
Consumer must provide the serial number and the original sales receipt to submit a warranty claim. Warranty claims submitted without serial number and original sales receipt will be denied. This warranty applies only to products purchased and serviced in the United States.
For products purchased in Canada, please contact your local retailer where you purchased the unit for service.
Windster Hoods, Inc. will not be held liable for removal and/or installation fees of the malfunctioning, defective, and/or replacement unit.
Windster Hoods, Inc. reserves the right to determine the validity of your warranty claim.

WHAT IS NOT COVERED BY MANUFACTURER WARRANTY

Damages resulting from any of the following:
- Improper installation or maintenance
- Any repair, modification, alteration or adjustment not authorized by he manufacturer or an authorized service dealer
- Misuse, accidents, and/or neglect
- Incorrect electric current, voltage or power supply
- Improper setting of any control (Pressing multiple selections at the same time)
- Improper chemical cleaning (commercial or industrial cleaning agents)
Products purchased for use in an outdoor, commercial, and/or industrial setting (such as in a hotel, office, restaurant, or other business)
Damage resulting from natural disasters (earthquake, flood, storm, etc.)
Regular maintenance for the product
Wear and maintenance items such as:
- Aluminum Filters, Baffle Filters, Charcoal Filters, Mesh Filters, Oil cups, Lighting bulbs, light fixtures etc.
Corrosion
Oil Cup
Motor Cage
Light Bulbs