WINDSTER RA-35U48SS Wide Stainless Steel Under Cabinet Range Hood User Manual

User’s Manual
RA-35U30SS RA-35U36SS
RA-35U42SS RA-35U48SS 
UNDER CABINET SERIES
WALL MOUNT SERIES

NOTE: PLEASE INSPECT THE HOOD IMMEDIATELY UPON RECEIVING IT. CLAIM OF DAMAGE AFTER 7 DAYS OF DELIVERY WILL BE DENIED.
This unit is designed for indoor and residential use only. DO NOT USE OVER A WOOD GRILL OR MOUNT IN AN OUTDOOR ENVIRONMENT.
Please read this operation manual thoroughly before using your range hood. Store it in a safe location for when you need to reference it in the future.

SAFETY INFORMATION

TO REDUCE THE RISK OF A FIRE, ELECTRICAL SHOCK, AND/OR INJURY OBSERVE THE FOLLOWING:

• The unit is intended for indoor and residential use only. If you should have questions, contact the manufacturer at the address or telephone number listed in the warranty.

• In case the unit should need to be cleaned or repaired, switch power off at the service panel and lock service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

• Installation work and electrical wiring must be done by a qualified technician in accordance with all applicable codes and standards, including fire-rated construction.

• Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel-burning equipment to prevent back drafting.
  Follow the heating equipment manufacturer’s guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.

• Because the unit is made of stainless steel, it may contain sharp edges. Be careful to avoid cuts and abrasions by wearing protective gloves during installation and cleaning.

• Before you begin to cut or drill into the wall, verify that there is no electrical wiring or any other hidden electrical components.

• Ducted fans must always be vented to the outdoors.

• The unit must be properly grounded and installed at the recommended height before beginning operation.

• To reduce the risk of fire, use only metal ductwork.

CAUTION: FOR GENERAL VENTILATING USE ONLY. DO NOT USE IT TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS

TO REDUCE THE RISK OF FIRE, OR ELECTRIC SHOCK, DO NOT USE THIS FAN WITH ANY SOLID-STATE SPEED CONTROL DEVICE.

• Regardless of heat level, never leave any surface materials unattended while operating an open flame.

• Always turn the hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).

• Depending on the amount of usage, clean ventilating fans and filters frequently.
  Grease should not be allowed to accumulate on the fan or filter. For instructions on how to clean, see the maintenance page.

• Never leave surface units unattended at high settings. Boil-overs may cause smoking and greasy spillovers may ignite as result. Heat oils slowly on low or medium settings.

• Use proper pan size. Always use cookware appropriate for the size of the surface element.

TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:

• SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL 911.
• NEVER PICK UP A FLAMING PAN —Doing so may result in serious burns and possibly spread the fire.
• DO NOT USE WATER – Grease fire must be extinguished before further action may be taken. Using water will agitate the grease and may cause a violent steam explosion.
• Use a Fire Extinguisher ONLY if:
• You know you have a Class ABC extinguisher, and you already know how to operate it.
• The fire is small and contained in the area where it started.
• The fire department is being called.
• You are able to safely control the fire with your back to an open exit. * Based on “Kitchen Fire Safety Tips” published by NFPA.

PROP. 65 WARNINGS FOR CALIFORNIA RESIDENTS:

• This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

CONTENT CHECKLIST

1. CONTENTS INCLUDED
   a. (1) RA-35U series (30”, 36” 42” or 48”) hood assembly
   b. (1) User’s manual
   c. (1) 8” round transition collar
   d. (2) Baffle filters w/ handles (30” model only)
   e. (2) Baffle filters w/ handles & (1) stainless steel filler (36” model only)
   f. (2) Baffle filters w/ handles & (2) stainless steel filler (42” model only)
   g. (3) Baffle filters w/ handles & (2) stainless steel filler (48” model only)
   h. (1) Oil tray
   i. (1) Screw packet
   j. (1) Light Fixture Tool

2. CONTENTS NOT INCLUDED
   a. RA-35CFMR (CFM reducer)
   b. RA-3530/36/42/48DC (Duct cover)
   c. Heat Lamps (250w, 120v, BR40)
   d. 8” Aluminum or metal piping

3. TOOLS REQUIRED (NOT INCLUDED)
   a. Safety gloves
   b. Safety glasses
   c. Electric drill w/ starter bit
   d. Utility knife
   e. Spirit level
   f. Measuring tape
   g. Writing instrument (pen, marker, pencil)
   h. Aluminum tape

MEASUREMENTS

PREPARATION

1. BEFORE YOU START
   DO NOT INSTALL IF DAMAGED
   RETURN OR EXCHANGE WILL BE DENIED IF INSTALLED
   a. Be sure you have all the content of your purchase and the required tools for this installation.
   b. Installation may take at least 2 to 3 hours from start to finish.
   c. Plan to use as few elbows or turns as possible for more efficient airflow.
   d. Collar size may need to be increased if utilizing a long duct run.
   e. At least 12” of the vertical duct is required before any turn.
   f. Do not try to install this unit by yourself, SERIOUS INJURY MAY OCCUR.
   g. At least two people are needed for installation.
   h. Hiring a certified installer and electrician is recommended.
   i. Cold weather installation will require make-up air or a CFM reducer.
   Check with your local building codes for more detail.

2. LOCATION
   a. Determine the exact location you where to want to install the range hood.
   b. Distance between cooktop and range hood should be between 27”-33”.
   c. Range hood should be mounted at stated measurements to ensure performance and lifespan of electrical components.
   d. Correctly measure the dimension needed to install the unit.
   Use Fig. 1a and 1b on page 5 for measurements
   e. For a cabinet with recessed bottom, use (2) 3” x 12” or 15” wood strips on both sides to balance the recession. Use (4) 1-1/4” long flat head screws to secure the wood strips to the cabinet. (Fig. 1d)
   3. HOOD
   a. Inspect for any sign of defect or damage. (ie. scratches, dents, loose seams, etc.)
   b. Power up the unit to make sure it is working properly.
   c. Remove the protective file on the baffle filters and fillers.
   d. Install baffle handles to filters using a Philips screwdriver.
   

INSTALLATION

1. UNDER CABINET INSTALLATION
   a. Make sure all preparation steps are completed.
   b. Feed the wires coming out of the hood through the bottom of the cabinet.
   c. Lift the unit up flush against the wall and the bottom of the cabinet.
   d. Using the screws and washers provided, insert into each of the keyhole
   openings and tightly secure the unit against the bottom of the cabinet.
   NOTE: Install more screws through the back of the unit if necessary.
   e. Use the conversion collar for 8” ducting.
   f. Connect an 8” ducting to the collar of the hood.
   g. Finish off by sealing the connection point with aluminum tape.

2. WALL MOUNT INSTALLATION (OPTIONAL)
   a. Optional RA35DC duct cover is required for wall mount installation.
   b. Inspect the RA35DC for any sign of defect or damage. (ie. scratches, dents, loose seams, etc.)
   c. Be sure you have the following content.
   i. One piece stainless steel duct cover
   ii. Screw packet
   d. Determine the exact location you want to install the range hood.
   e. Prepare back wall frame with cross wood support.
   f. Install the hood mounting bracket to the back of the unit and secure it with the (12) screws provided. (6 screws for each bracket) (Fig. 2a)
   g. Mount the unit onto the wall with mounting screws (not included) (Fig. 2b)
   h. Use a spirit level to ensure the balance of the hood is true.
   i. Install the exhaust piping and connect it to the outlet of the unit. (Fig. 2c)
   j. Place the duct cover on top of the unit and secure it with the (7) duct cover screws provided. (Fig. 2d)

3. COLD WEATHER INSTALLATION (OPTIONAL)
   a. Check with your local building codes to see if a CFM reducer is an acceptable alternative to make-up air.
   b. Remove the RA35CFMR (CFM Reducer) and inspect for any sign of defect or damage. (ie. Cracks, broken flips)
   c. For UNDER CABINET installation: COMPLETE Step A – D of Section
   1 UNDER CABINET INSTALLATION THEN GO TO STEP E BELOW.
   d. For WALL MOUNT installation: COMPETE Step A – H of Section 2
   WALL MOUNT INSTALLATION THEN GO TO STEP E BELOW.
   e. Place the CFM reducer onto the outlet of the unit and seal the connection point with aluminum tape. (Be sure it is secure with no opening or gaps)
   f. Connect an 8” ducting to the collar of the CFM reducer.
   g. Finish off by sealing the connection point with aluminum tape.

INSTALLATION DIAGRAM

OPERATION & FEATURES

1. EASY ACCESS CONTROL SWITCH (from left to right)
   a. Button 1 – ON / DELAY SHUTOFF / OFF
   b. Button 2 – Light control
   c. Button 3 – Speed control
   d. Blue color speed indicator

2. HEAT LAMP LIGHTING
   a. (2) 250w heat lamp (NOT INCLUDED)

3. BAFFLE FILTERS
   a. (2) 14-3/4” x 11” baffle filters (30” model only)
   b. (2) 14-3/4” x 11” baffle filters and (1) fillers (36” model only)
   c. (2) 14-3/4” x 11” baffle filters and (2) fillers (42” model only)
   d. (3) 14-3/4” x 11” baffle filters and (2) fillers (48” model only)

4. PUTTING IN THE OIL TRAY AND BAFFLE FILTERS
   a. Insert the oil tray into the unit at an angle and slide it down at the slot located next to the heat lamp sockets. (Fig. 3a) b. ○ 1 Slide the baffle filter into the hood.
   ○ 2 Push the baffle filter upward.
   c. ○ 3 Slide the baffle filter toward you.
   ○ 4 Pull the end of the baffle filter downward.
   d. ○ 5 Fit into place.

5. GU10 LED 5W LIGHT FIXTURES
   a. A set of (2) (3) GU10 5W LED light fixtures will be included.
   b. Additional Halogen or GU10 LED lamps may be purchased separately at your local hardware store.
   c. Light sock can accommodate both halogens and LED lamps without the need to change the transformer.

6. REPLACING LIGHT SET
   **NOTE: BE SURE THE LIGHTS ARE NOT HOT

• Use a maximum of GU10 5W LED light bulb *
  a. Unscrew the outer light ring counterclockwise.
  b. Outer light ring should drop down along with the light bulb.
  c. Slightly pull the light away from the ring.
  d. Move light to the left or right side of the ring.
  e. Twist the light bulb counterclockwise to release it.
  f. Replace light bulb.
  Electrical Shock Hazard
  Warning: To avoid electrical shock, replacement GU10 bulbs MUST contain UL or CSA certification.
  **STEP-BY-STEP DIAGRAM ON NEXT PAGE

Using the light fixture tool provided, line up each corner of the fixture tool in parallel with the notches located on the outer ring of the light fixture. Twist the outer ring counterclockwise to unlock the light fixture housing. WARNING!!!
Check to make sure all power sources are disconnected before starting any troubleshooting. Safety gloves and glasses should be worn when working on the unit. Serious injury or death may occur if safety precautions are not followed.

CLEANING & MAINTENANCE

WARNING!!!
To prevent the possibility of a fire and explosion, do not use flammable liquids or solvents to clean the unit or any of its parts.
Check to make sure all power sources are disconnected before servicing or taking the unit apart for cleaning.
**** Please thoroughly clean the unit weekly as stainless steel GJI can rust under certain conditions or by improper cleaning.

1. RANGE HOOD
   a. Use household cleaners to remove grease or dirt from the outer shell of the unit. Spray on a wiping cloth or sponge and wipe in the direction of the grain to avoid scratching the unit. (DO NOT SPRAY DIRECTLY ONTO THE UNIT)
   b. Clean the inner working of the unit periodically to avoid grease build-up.
   c. Do not open the control switch panel while the hood is connected to power.
   d. Use stainless steel cleaner to bring back the luster of the unit.

2. BAFFLE FILTERS
   a. Remove baffle filters from the unit and place them in warm soapy water.
   b. Clean the baffle filters regularly to maintain efficient suction power.
   c. Do not drop baffle filters or fillers.
   d. Let it soak thoroughly and then clean it with a wiping cloth or sponge.
   e. Baffle filters may also be cleaned using the residential dishwasher.

TROUBLESHOOTING

WARNING!!!
**** Check to make sure all power sources are disconnected before starting any troubleshooting. Safety gloves and glasses should be worn when working on the unit. Serious injury or death may occur if safety precautions are not followed.

RA-35U Series

GU10 LED Light Issue (One light not turning on or all not turning on)
Speed indicator not showing speed levels
Burnt/melted control switch
Speed levels not working correctly
Unit lacking smoke intake
Unit showing no power indication
Unit making humming noise/Motor not starting;/ LCD indicator not displaying speed levels.| Replace old defective GU10 fixtures with new GU10 LED 5W light fixtures found at your local hardware store.
1. Complete Control switch replacement is required.
2. IC Board Replacement may be needed.
Complete Control switch replacement is required.
1. Check all wiring to and from the unit.
2. Complete control switch replacement is required.
3. IC Board Replacement may be needed
1. Check to the duct for foreign objects.
2. Ensure that ducting is properly sealed.
3. Maintenance may be required to increase air flow.
1. Ensure the 120V electrical power source is working correctly.
2. IC Board Replacement may be required.
Capacitor replacement is required.

PART LIST / REPLACEMENT

1
2
3
4
5
6
7
8| Duct cover (optional)
Hood bracket (optional)
Hood body assembly
Oil tray bar
Heat lamp light socket
GU10 5W LED lights
Control switch
Control board| 9
10
11
12a
12b
12c
12d| Support panel
Capacitor
Squirrel cage motor x 2
(2) baffle filters (30” model)
(2) baffle filters / (3) fillers (36” model)
(2) baffle filters / (3) fillers (42” model)
(3) baffle filters / (2) fillers (48” model)

WARRANTY / CONTACT US

LIMITED WARRANTY
Windster Hoods Inc. warrants its product against defects in material or workmanship as follows:
Labor: For a period of (1) year from the date of purchase, if the product is determined to be defective, Windster will attempt to repair the product, at its option, at no charge.
After the warranty period has expired, the consumer will be responsible for all labor fees. (All labor repairs are limited to the installation of internal components)
Parts: Windster Hoods, Inc. will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a period of two (2) years. After the warranty period, the consumer will be responsible for all parts costs. During the “parts” warranty period, there will be no charge for parts.
Motor: Windster Hoods, Inc. will also provide, at no charge, new or rebuilt motor parts in exchange for defective parts for a period of five (5) years, excluding motor cages.
After the warranty period, the consumer will be responsible for all motor parts costs. During the “motor” warranty period, there will be no charge for motor parts.
Please keep the original sales receipt, as it will constitute as your proof of purchase. The consumer must provide the serial number and the original sales receipt to submit a warranty claim. Warranty claims submitted without serial numbers and original sales receipts will be denied. This warranty applies only to products purchased and serviced in the United States. For products purchased in Canada, please contact your local retailer where you purchased the unit for service.
Windster Hoods, Inc. will not be held liable for removal and/or installation fees of the malfunctioning, defective, and/or replacement unit.
*Windster Hoods, Inc. reserves the right to determine the validity of your warranty claim.
WHAT IS NOT COVERED BY MANUFACTURER’S WARRANTY

1. Damages resulting from any of the following:
   a. Improper installation or maintenance
   b. Any repair, modification, alteration or adjustment not authorized by the manufacturer or an authorized service dealer
   c. Misuse, accidents, and/or neglect
   d. Incorrect electric current, voltage or power supply
   e. Improper setting of any control (Pressing multiple selections at the same time)
   f. Improper chemical cleaning (commercial or industrial cleaning agents)

2. Products purchased for use in an outdoor, commercial, and/or industrial setting (such as in a hotel, office, restaurant, or other business)

3. Damage resulting from natural disasters (earthquake, flood, storm, etc.)

4. Regular maintenance for the product

5. Wear and maintenance items such as:
   a. Aluminum Filters, Baffle Filters, Charcoal Filters, Mesh Filters, Oil cups, Lighting bulbs, light fixtures etc.

6. Corrosion

7. Oil Cup

8. Motor Cage

9. Light Bulbs

No returns refunds exchanges if the hood

• Is missing parts
• Been Installed
• Been Used

CONTACT US
Windster Hoods, Inc.
www.windsterhood.com
Information subject to change without notice

Documents / Resources

| WINDSTER RA-35U48SS Wide Stainless Steel Under Cabinet Range Hood [pdf] User Manual
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