intelbras INC Cloud Component Service User Manual
- September 29, 2024
- intelbras
Table of Contents
intelbras INC Cloud Component Service
INC Cloud
Congratulations, you have just purchased a product with Intelbras quality and
safety.
Hotel management
Hotel management groups all APs in the hotel based on the floors and rooms in which the APs are installed and displays each room status through a tile on the Net-Optimize page. You can view the network status for each room and use the immediate reboot and fault report features for convenient O&M.
Manage rooms
To manage rooms, click Services > Hotel Management on the top navigation bar
and select Rooms from the left navigation pane. On the page that opens, select
a site.
Create a new room
To add a new room, click Add and perform the following tasks on the page that
opens:
- Enter a room name.
- Select the room type and floor. To add room types and floors, click Set Now. For more information, see Manage labels.
- Add remarks.
- Click Submit.
After the room is created successfully, if you want to add APs to the room, click OK. On the page that opens, select APs from the Unbound APs list, click the > icon to add the APs to the Bound APs list, and click Submit.
Create rooms in batch
To add rooms in batch, click Bulk Add and perform the following tasks on the
page that opens:
- Enter a room name prefix.
- Specify start and end room numbers.
- Specify the room number length.
- Select the room type and floor. To add room types and floors, click Set Now. For more information, see Manage labels.
- Add remarks.
- To preview the bulk created rooms, click Preview.
- Click Submit.
After the rooms are created, you can bind APs to the rooms on the Rooms Without Bound APs tab.
Note:
- The system adds continuous numbers to the specified room number prefix to form room names.
- If the specified start or end room number does not reach the room number length, 0 will be added to the front.
- Rooms created in a batch share the same room type, floor, and remarks.
Manage rooms with bound APs
On the Rooms With Bound APs tab, you can view information about rooms with
bound APs, such as the room name, type, floor, and number of APs.
- To view or edit information of APs bound to a room, click the number link in the APs column for the room.
- To add APs to a room, click the Add AP icon in the Actions column for the room. On the page that opens, select APs from the Unbound APs list, click the icon to add the APs to the Bound APs list, and click Submit.
- To edit information for a room, click the > Edit icon in the Actions column for the room.
- To delete a room, click the Delete icon in the Actions column for the room. To delete room in batch, select rooms from the list and click Bulk Delete.
Manage room without bound APs
On the Rooms Without Bound APs tab, you can view information about rooms
without bound APs.
- To view or edit information of APs bound to a room, click the number link in the APs column for the room.
- To add APs to a room, click the Add AP icon in the Actions column for the room. On the page that opens, select APs from the Unbound APs list, click the > icon to add the APs to the Bound APs list, and click Submit.
- To edit information for a room, click the Edit icon in the Actions column for the room.
- To delete a room, click the Delete icon in the Actions column for the room. To delete room in batch, select rooms from the list and click Bulk Delete.
Manage labels
This feature allows you to manage room types and floors by label to realize an
accurate hotel room network management.
To manage labels, click Services > Hotel Management on the top navigation bar
and select Labels from the left navigation pane. On the page that opens,
select a site.
Manage room type labels
The cloud platform has multiple room types such as standard double room,
standard twin room, and restaurant. It also provides five custom room types.
You can click the icon to edit the custom room type.
Manage floor labels
- To add multiple floor labels one by one, click + the icon.
- To delete a floor label, click the – icon for the label.
- To submit the label configuration, click Submit.
Optimize the room network
To optimize the hotel room network, click Services > Hotel Management on the
top navigation bar and select Net-Optimize from the left navigation pane. On
the page that opens, select a site.
- In the Tile view (by clicking the icon), you can view the score, online clients, upload rate, and download rate for each room.
- To view information about rooms on all floors or on a certain floor, click All or a specific floor.
- To reboot an AP or all APs in a room, click Immediate Reboot on the tile for the room.
- In the List view (by clicking the icon), you can view detailed room information such as the health and number of APs.
- To filter out rooms of a certain health status, click the target health status above the list. Options include Excellent, Good, Normal, and Offline.
Health status and the corresponding score range
- To filter out rooms of a certain health status, click the target health status above the list. Options include Excellent, Good, Normal, and Offline.
| Health | Range |
|---|---|
| Excellent | ≥80 |
| Good | 65 (included) to 80 |
| Normal | <65 |
The scores and health states of rooms are determined based on the status of APs in the rooms. If all APs are offline in a room, the Health field for the room displays Offline. Note that if an AC is moved to a new site, to make sure that you can view APs managed by the AC, you must disassociate the APs from the AC before the moving and add them again in the new site.
Custom dashboard
About custom dashboard
Custom dashboard service enables you to add network statistical graphs to the
monitoring screen to view the most recent network information such as network
health, issue distribution, AP quantity, AP load statistics, client access
trend, client/traffic trend, and alarm content.
Each account can create up to 10 dashboards, and the parent account can view
the dashboards created by subaccounts.
Statistics displayed on the custom dashboard are collected by using Smart O&M.
To use Smart O&M, you must first enable the feature from Network > System >
Service Switch > Smart O&M.
Create a dashboard
-
On the top navigation bar, select Services > Custom Dashboard.
-
You are placed on the My Dashboards page.
-
Click Create Dashboard.
-
Select the assurance template or the empty template, and then click Create Dashboard.
-
Specify a name for your dashboard and then click OK.
The dashboard customization page opens. The page contains the tile area, services area, dashboard area, and dashboard/tile settings area from left to right, and a tool bar at the top. -
Add tiles to the dashboard. You can put custom contents on your dashboard by using tiles of different types, such as services, text, picture, time, and assistant.
-
Manage tiles in the Tile area.
- To adjust the display order of a tile, select the tile, and then select an action. The tile on top is displayed first on your dashboard.
- To hide or display a tile, click the icon to the left of the tile.
- To view the data source of a tile, click the tile.
- To remove a tile from your dashboard, select the tile, and then click the icon.
-
Manage the layout in the Dashboard area.
- To resize a tile, click on the tile, move your mouse pointer over one of the handles and then drag your mouse.
- To adjust the position of a tile, select the tile, and then press the arrow keys on your keyboard.
- To adjust the display order or remove a tile from your dashboard, right-click on the tile, and then select an action.
- To create a vertical or horizontal guide, click on a ruler.
- To move a guide to the desired position, drag the guide.
- To delete a guide, double-click the guide.
- To show or hide a guide, click the icon at the intersection of the rulers in the upper-left corner.
-
To configure dashboard settings, click on a blank area on your dashboard. The Dashboard Settings area is displayed to the right of the page. The settings apply to all tiles on your dashboard.
- On the Style tab, you can configure the dashboard theme, title style, tile title, background picture, and dashboard cover. Only .jpg, .png, and .jpeg files are supported and the file size cannot exceed 2 MB.
- To configure data source settings such as time span and refresh interval, click the Data tab. To restore the default settings for all tiles on your dashboard, click Restore Default Settings.
-
To configure settings for a tile, click a tile in the Tile or Dashboard area. The Tile Settings area is displayed to the right of the page.
- On the Style tab, you can adjust the tile title name, title alignment, font size, tile position, and title display style, depending on the tile you select.
- On the Data tab, you can select devices, set a time span, and set a refresh interval, depending on the tile you select.
-
To preview your dashboard, click Save & Preview in the upper right corner after arranging the tiles on the dashboard.
To view the dashboard in full screen mode, press a shortcut key on your keyboard, for example, F11, depending on the operating system or browser you use.
Edit, clone, or delete a dashboard
-
On the top navigation bar, select Services > Custom Dashboard.
You are placed on the My Dashboards page. -
Hover over the target dashboard to view, clone, or delete the dashboard, add remarks for the dashboard, or edit the dashboard name.
Report management
Report management sends site-based service reports that contain statistics such as the access client trend, access total traffic trend, and average online duration trend. The system sends reports to specified email addresses and you can obtain daily graphical operation statistics without logging in to the cloud platform.
Manage users
To manage users, click Services > Report Management on the top navigation bar
and select Users from the left navigation pane. On the page that opens, select
a site.
Configure email accounts
A maximum of 100 email accounts can be added.
- To add an email account, click Add. Enter account name, email address, and remarks, and click OK. After adding, log in to the added email address to activate the account. After the activation, the State field for the account will display Activated.
- To edit an email account, click the Edit icon for the account, edit the information, and click OK.
- To delete an email account, click the Delete icon for the account. In the dialog box that opens, click OK.
- For an account that failed to be activated or of which the activation email expires (exceeding 24 hours), to re-activate the email account, click the Re-activate icon for the account. The system will send a new activation email to the added email address and the previous activation email will be invalid.
- To delete email accounts in batch, select accounts from the list and click Bulk Delete. In the dialog box that opens, click OK.
Manage reports
To manage reports, click Services > Report Management on the top navigation
bar and select O&M Reports from the left navigation pane. On the page that
opens, select a site.
On the O &M Reports page, you can perform the following tasks:
- To add a report, click Add and perform the following task on the page that opens:
- Enter a report name.
- Select the site name.
- Select a pushing interval from daily or weekly.
- Select a report form. You can click Preview to preview the report.
- In the Receiver Accounts field, click Add Email to add recipients.
- Add remarks.
- Click Save.
- To edit a report, click the Edit icon for the report. You can edit the report name, site name, and receiver accounts.
- To delete a report, click the Delete icon for the report.
- To preview a report, click the format link in the Report Format column for the report. On the page that opens, you can view the following network operation statistics in the report:
- Access client statistics
- Access client trend
- Access client total traffic trend
- Access client average traffic trend
- Average online duration trend
- Access client proportion
- Online duration proportion
- Number of week visits
- Statistics by SSID
- Statistics by client vendor
- Top N clients by quantity
- Client online duration top 10
- To view report pushing records, click Report Pushing records.
Customer Support: +55 (48) 2106 0006
Forum : forum.intelbras.com.br
Support via chat :
chat.apps.intelbras.com.br
Support via e-mail:
suporte@intelbras.com.br
Customer Service / Where to buy? / Who installs it?: 0800 7042767
Intelbras S/A – Indústria de Telecomunicação Eletrônica Brasileira
Rodovia SC 281, km 4,5 – Sertão do Maruim – São José/SC – 88122-001
CNPJ 82.901.000/0014-41 – www.intelbras.com.br
| www.intelbras.com/en
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>