DeerValley DV-1S0159 Smart Toilet Installation Guide
- September 28, 2024
- DeerValley
Table of Contents
- DV-1S0159 Smart Toilet
- Product Information
- Specifications
- Safety Precautions
- Installation Precautions
- Product Installation
- Remote Control Installation
- Using Instructions
- Cleaning & Maintenance
- Q: What should I do if the smart toilet shows signs of
- Q: Can I use any cleaning agents on the plastic parts of the
- Q: Is it safe to repair the smart toilet by myself?
DV-1S0159 Smart Toilet
Product Information
Specifications
- Product: Smart Toilet (DV-1S0159)
- Website: www.deervalleybath.com
- Contact: (+1) 312-626-9466
- Email: service@deervalleybath.com
Safety Precautions
It is important to follow the safety warnings to prevent damage
to the unit and injury to users. Please read the user manual before
installation and keep it for troubleshooting advice.
Product Usage Instructions
Installation Precautions
Before installation, ensure you have the necessary specialized
tools. Plumbing is not included in the package.
Product Installation
Follow the step-by-step instructions provided in the manual for
installing the smart toilet.
Remote Control Installation
Refer to the manual for detailed instructions on how to install
the remote control for the smart toilet.
Using Instructions
Learn how to operate the smart toilet by following the
instructions in the manual. Familiarize yourself with the functions
and controls.
Cleaning & Maintenance
Regular cleaning and maintenance are essential for the longevity
of the smart toilet. Use appropriate cleaning agents and follow the
guidelines provided.
FAQ (Frequently Asked Questions)
Q: What should I do if the smart toilet shows signs of
breakdown?
A: If you notice any abnormal behavior such as heating, smoking,
leaks, or unusual sounds, discontinue use immediately and seek
professional assistance.
Q: Can I use any cleaning agents on the plastic parts of the
toilet seat cover?
A: Avoid using non-neutral detergents like banana oil, gasoline,
or putty-powder on plastic parts as they may cause damage and
chemical reactions.
Q: Is it safe to repair the smart toilet by myself?
A: It is not recommended to disassemble or repair the product
yourself. Seek professional repair services if necessary to avoid
damaging the product.
Installation and Owner’s Manual
Smart Toilet
(DV-1S0159)
NOTE: Drawings may not exactly define contour of the product.
www.deervalleybath.com | (+1)
312-626-9466 |
service@deervalleybath.com
(+1) 312-626-9466 service@deervalleybath.com
Safety Precautions
02
Component List
05
Specification
06
Function Table
07
Parts Names
08
Product Drawing
09
Power and Water Connection
09
Installation Precaution
10
Product Installation
11
Remote Control Installation
16
Remote Control Panel Overview
17
Using Instructions
18
Side Knob Instruction
20
Side Button Description
21
Cleaning & Maintenance
22
How to do
23
Troubleshooting
24
Maintenance Service Sheet
26
Installation and Owner’s Manual Safety Precautions
To prevent damage to the unit and possible injury to users, please follow the
safety warnings. Please be sure to carefully read through the user’s manual
before installation. Keep the user’s manual after installation to refer to for
troubleshooting advice.
Symbols and Meanings
WARNING Could result in serious injury or death. The following symbols are
used to indicate important safety precautions when using the product.
Prohibited. Pay close attention; caution.
NOTE: Specialized tools may be necessary to install DeerValley Smart Toilet,
plumbing not included.
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Installation and Owner’s Manual
WARNING
It is not allowed to continue using if the product has some breakdown: Product heat abnormally; Product is smoking; Product has abnormal sound and smell; Product is leaking, broken or damaged; Toilet pan is blocked, etc. When the breakdown happens, if it do not handle in time and continue using, it might trigger the problems like electric shock, injury, firing or water penetration inside the room, etc.
Banana oil, gasoline, putty-powder, nylon brush or other (non-neutral) detergent is not allowed to clean the plastic parts like toilet seat cover, otherwise it might trigger chemical reaction or leakage, damage the product and cause people injury.
Loosen electric outlet is not allowed as it might trigger electric shock or firing.
Prohibited
It is not allowed to pull out and plug in the electric plug by wet hand as it
might trigger electric shock or firing.
It is not allowed to touch the electric plug when it is thundering and
lighting as it might trigger electric shock.
It is not allowed to use other electric resource, the load of using electric
outlet could not be too big, as it might trigger firing due to over-heat.
Detergent, water, wash detergent or urine is not allowed to spot into body and
electric outlet, as it might trigger electric shock or firing.
It is not allowed to let child standing or put heavy goods on the seat and
cover, toilet pan or seat body, heavy hitting or knocking is not allowed.
It is not allowed to disassemble, repair this product, (it must go for
professional repair person service if it is necessary to repair), otherwise,
it might cause the damage to this product.
Do not randomly damage the electric plug and electric line, if the electric
line, electric plug is damaged, please do not use it any longer or repairby
oneself, it must be repaired by professional person, otherwise, it might
trigger short-circuit, electric shock, firing.
If the power cord is not long enough, please do not use a extension cord.
The stove or lighted cigarette is not allowed to be placed next to the toilet
pan, cigarette butt etc is not allowed to be thrown into toilet pan.
Do not block the airopenings of the product. Keep the air openings free of
lint, hair, and the like.
Do not use while bathing.
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Installation and Owner’s Manual
Caution
WARNING
When using in shower room, please install air exchange equipment to ensure the
air in the shower room not too moist. This product is electric products, it is
not allowed to install it in the place that is easy high wet, easy split by
water, otherwise it might trigger electric shock or fire.
Please ensure to cut off the electric power before washing this product, do
not use water to directly wash this product, otherwise it might trigger the
electric shock or fire.
Please put and use this product in the shadow, must not put directly beneath
the sun, otherwise it might cause the color-fading, or burn the surface of
product due to the instability of temperature.
Do not use industrial water, wastewater, seawater, reclaimed water and other
sewage, otherwise it may cause skin inflammation and other problems.
Persons (including children) with physical, perceptual, intellectual
disabilities or lack of experience and common sense need to use the product
under the guidance or supervision of someone else, or they may cause electric
shock, injury or fire.
Please notice the assembly location of electric wiring plug, electric plug
should be the water-proof plug. Assembly location of electric plug must be
over 0.5m (19.7in) above the floor, and far away from shower, bathtub,
otherwise it might cause electricity leakage.
When installing this product, please remove the old hose assemblies owned by
users and install them with new hose assemblies. Do not reuse the old hose
assemblies to avoid related safety problems.
The grounding wire of this product must conform to the stipulated construction
mode, and the three-level grounding structure must be grounded, otherwise the
use of this product is prohibited.
Electric plug need to plug in the electric with air switch.
In the same room where this product is installed, a switch of water inlet
angle valve needs to be installed at a location within reach. It is used in
emergency situations to cut off the waterway of this product without the aid
of tools; otherwise, unexpected failures of this product may occur and it will
cause user loss.
If you have not used this product for a long time, please close the angle
valve, press the water release button to drain the water of ceramic itself and
cut off the power; When using the product again,please wash first to prevent
water quality problems and skin diseases.
When the outside air temperature is lower than 0°C, in order to prevent water
leakage caused by external filter and other accessories likely freezing,
please be sure to close the water inlet valve and drain the left water; If
pipe has been frozen, please raise the room temperature and wait for pipe
normal then use the toilet, otherwise the product may not be used normally.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Component List
SMART TOILET
REMOTE CONTROL
TWO AAA BATTERIES
SCREWS & EXPANSION NUTS (2pcs)
USER MANUAL USER MANUAL
SEALING RING
INLET VALVE
NPT1/2
G1/2
G3/4
FILTER
TEFLON TAPE 15/16-14uns
G1/2
ADAPTER
G1/2
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Installation and Owner’s Manual
Specifications
Rated voltage Power cord length
Cleansing
Spray volume
Rear wash Bidet wash
Swing
Massage
Water flow and nozzle Water temperature range
Safety device
Drying
Warm wind temperature Safety device
Seat
Surface temperature Safety device
Antibacterial seat/nozzle
Self-cleaning Automatic nozzle cleaning
Pre-wetting
Flush consumption
Toilet
Flushing mode
Rough-in
Rated power
Water supply temperature
1150W 39°F-95°F
Dimension About 680 390 443 mm (About 26.8 15.4 17.4 in)
120V~ 60Hz About 1.2m (49 in)
About 0.5L (0.13 gal)-0.7L0.18 gal/min (water pressure 0.2MPa, 3 levels adjustable
Swing cleansing back and forth
Pulsing cleansingPowerful cleansing
3 levels adjustable About 68°F-107°F4 levels adjustable Temperature limit circuit, thermostat, thermal fuse
About 89°F-134°F3 levels adjustable
Bimetallic thermostat, thermal fuse
4 levels adjustable, room temperature about 107°F
Thermal fuse
Antibacterial material/stainless steel nozzle
Self-cleaning Prewet the toilet bowl before each use
1.28Gpf/4.8Lpf Siphon jet
305mm12.0 in
Maximum power Ambient temperature
Water supply pressure
1600W Waterproof level
IPX4
37°F-104°F
Net weight
About 35.4kg (about 78 lb)
Minimum necessary dynamic pressure: 23.2Psi (flow rate 20L/Min) Maximum static pressure: 108.7Psi
Rated power: Set the water volume, seat temperature and water temperature to the highest level under the conditions of ambient temperature 68°F±41°F, inlet water static pressure 26.1Psi ±2.9Psi, and inlet water temperature 59°F±33°F. Turn on the bidet function, and test the average power within 60 seconds after the temperature of the outlet water stabilizes. Maximum power: Set the water volume, seat temperature, and water temperature to the highest level under the conditions of an ambient temperature of 73°F±35°F, an inlet static pressure of 26.1Psi ±2.9Psi, and an inlet temperature of 41°F±33°F. Turn on the bidet function and continue to work stably at the maximum power for a cleaning cycle. Water consumption test: Test the water consumption separately under the water pressure 23.2Psi and 80Psi three times. Get six values in total, then divide the sum by six and the average is the nominal water consumption.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Function Table
C ateg ory
Function
Rear cleaning
Bidet cleaning
Instant heating
Cleansing
Massage cleaning
Water pressure adjustment
Water temperature adjustment
Nozzle position adjustment
Self-cleaning nozzle
Antibacterial nozzle & seat cover
Seat heating
Seat ring temperature adjustment
Warm wind drying
Comfort
Warm wind temperature adjustment
Soft close seat cover
Seat induction
Night Light
Foot touch control flush
Remote control
Human care
Automatic flush
Flush with power failure
Remote control flush
Flushing water pressure
Pre-wetting
Air isolation channel backflow prevention
ECO mode
Safety
Nano glaze
Eight-fold protection
Self diagnosis
Preventing Low-Temperature Scalds
NOTE: Drawings may not exactly define contour of the product.
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Type-C interface Knob
Installation and Owner’s Manual
Parts Names
Lid Seat
Photosensitive induction window
Power led
Side button Flush button
Rear wash hole Bidet wash holes
Warm wind baffle Spraying wand baffle Nozzle
Ceramic toilet
sensor
Foot sensor
Power indicator Seat temp status indicator Flushing status indicator
Water temp indicator
Seat temp indicator
Water temp indicator
Seat temp indicator
After restarting the toilet, press the “DRY” button within two minutes on the remote control to switch the temperature measurement unit on the toilet display.
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Installation and Owner’s Manual Product Drawings
About 680mm( 26.8 in)
About 390mm(15.4 in) About 443mm(17.4 in)
Power and Water Supply Connection
Connect to grounded outlet
Caution electric shock!
GFCI outlet
If the power cord is not long enough, please use extension line which is made
by certificated manufacturers.
Only for reference.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Installation Precaution
We reserve the right to change, update, modify, alter, redesign this manual
and product without prior notice. We shall not be liable for any injuries or
property damages in connection with improper installation or use of the
product.
Installation Tools
Hammer Drill Caulking Gun Tape Measure Adjustable Wrench Pliers
Torpedo Level Steel Saw
Knife
Screwdriver
Pencil
Confirmation of Water Pressure
The minimum dynamic operating water pressure is 23.2 Psi, and the maximum
static water pressure is 108.7 Psi.
Open the angle valve for water supply. The measured water flow for 10 seconds should exceed 3.34L. If the above conditions cannot be met, the best flushing effect cannot be achieved and an additional booster pump is required to increase the pressure.
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Installation and Owner’s Manual
Product Installation
1. Install the water inlet valve
Clean the ground and dry the water before installation. Mark the central lines
of the draining outlet, and install the inlet valve on the wall.
Connect to grounded outlet
Caution electric shock!
GFCI outlet
150mm(5.9 in) 500mm19.7 in
300mm(11.8
in)
Drain
outlet
305mm(12.0 in)
center mark line
2. Mark the curve of ceramics
Align the drain hole of ceramic with the central line. Mark the curve of
ceramics for later installation. Silicone sealant application: Glue the
outline with silicone sealant.
wall
305mm(12.0in)
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Installation and Owner’s Manual
Product Installation
3. Toilet installation(Method 1) æ Sealing ring installation Gently tilt the
toilet sideways until it rests on the side surface. Install the sealing ring
evenly along the outlet, and the small end of the sealing ring facing the
toilet. Glue the edge of toilet bottom with silicone sealant, place the toilet
base along the outline and position the toilet base.
Sealing ring
Draining hose
ç Toilet (ceramic) installation Lift the toilet, take the floor drain as a
reference, align the ceramic body of the toilet with the ceramic contour line
drawn on the ground, and slowly put the ceramic on the ground so that the two
marks overlap. After overlapping, press the ceramic down (can be pressed by
the weight of the human body) so that the sealing ring fully contacts the
ground.
Do not move the ceramic or shake it left and right after the marks are
overlapped, otherwise the seal produced by the sealing ring may be damaged and
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Installation and Owner’s Manual Product Installation
4. Toilet installation(Method 2) æ Remove the bidet seat Remove the fixing
screws of the toilet; remove the connecting pipes and wires of the toilet,
separate the bidet seat from the toilet.
Decoration panel Screw Washer
Fixed hole
ç Sealing ring installation Place the sealing ring onto the flange.
Sealing ring
Flange
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Installation and Owner’s Manual
Product Installation
è Ceramic installation Glue the edge of toilet bottom with silicone sealant.
Line up the toilet base over the flage screws. Place the toilet base and
secure the flange bolts. Glue the edge of toilet bottom with silicone sealant,
place the toilet base along the outline and position the toilet base.
é Bidet seat installation Adjust the bidet seat to match the toilet, use screws to fix the bidet seat on the toilet.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Product Installation
5. Connect the water inlet valve and filter As shown in the following
figures.
NOTE: Do not use the smart toilet immediately after installation, use it after
48 hours.
G1/2
G3/4
1. Install the part A water inlet valve. 2. Connect part B and part C to the part A water inlet valve. 3. Connect part D filter to the part A water inlet valve, and connect part E water inlet hose to the part D filter. 4. Finished, connect to the power.
filter Inlet angle valve
6. Connect to the power Only connect this product to a properly grounded outlet.
7. Using the product for the first time
Connect to the power and open the water inlet valve. Check every function
buttons of the remote control and side control, such as rear/bidet wash, dry,
flow adjustment, water temp adjustment, massage cleaning, swing cleaning, LED,
seat temp adjustment, etc.
Rear/Bidet wash performance test. Touch the seat sensor built-in the seat with
hand to activate the smart toilet and at the same time press Rear/Bidet button
to check if the Rear/Bidet wash functions work properly.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Instructions for Remote Control Installation
Method 1
Remove off the double-sided adhesive surface on the back of the remote control
holder. Clean dust, grease, water droplets on the walls and wipe them clean.
Press the remote control fixed seat with double sided tape on it. Press it
evenly for 3 to 5 minutes. Attach the remote control fixed seat to the wall.
Note: The method is applicable to glazed tiles, glass and smooth wall.
Double sided tape
Method 2
Make two holes in the wall with a drill bit. Note: the position of the hole
shall be satisfied for user to get the remote control conveniently when
sitting on the seat. Point the expansion plug on the wall at the fixing hole
of the remote control and lock the bolts.
Put the remote control on the fixed base after installing the battery.
Tips:
Please place remote control on the holder after each use. Do not let remote
control fall on hard ground, otherwise it would cause malfunction or damage to
the remote.
Do not spill water on remote control or drop it into water, otherwise it would
cause malfunction or damage to the remote.
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Installation and Owner’s Manual
Remote Control Panel Overview
Posterior wash Feminine wash
Stop
Dry
Flush
Nozzle Self-cleaning Massage position
Eco
Seat
Wind
Water Flow Adjustment
temperature temperature temperature
adjustment adjustment adjustment
To program the remote control: Ensure the seat is unoccupied, then long-press
the side knob for 3 seconds until a beep is heard. Long-press the Bidet + Dry
key on the remote control to enter code mode. Use the water temperature key to
select the desired code value. Press and hold the stop key until a beep
confirms the successful code entry. The coding process must be completed
within 2 minutes, and no further coding is allowed after success.
TIPS: Please remain seated and ensure the seat sensor is activated before
using the smart toilet via remote or side control.
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Installation and Owner’s Manual
Using Instructions
STOP
Press the button, all functions stop.
REAR / SWING
Short Press the button to activate the posterior wash function. It will stop
after 2 mins automatically or by pressing the stop button. This function will
also stop when user leaves. Under Posterior/Feminine wash mode, Long Press the
button you can activate the swing function. The nozzle sprays back and forth
automatically. Press the button again to stop.
BIDET/SWING
Short Press the button to activate the feminine wash function. It will stop
after 2 mins automatically or by pressing the stop button. This function will
also stop when user leaves. Under Posterior/Feminine wash mode, Long Press the
button you can activate the swing function. The nozzle sprays back and forth
automatically. Press the button again to stop.
DRY
Press the buttonyou can activate the drying function.
FLUSH
Press the button to flush the toilet.
POSITION
Under posterior wash or feminine wash mode, pressing > button to move the
spray position forward, pressing < button to move the spray position backward.
The spray position is 3 levels adjustable, the initial level is 2th. Under
different levels, it has corresponding indicators.
SELF-CLEANING FUNCTION
Press the “Self-cleaning” button, the spray arm can be retracted back and
forth, and clean it self.
MASSAGE
Under Posterior/Feminine wash mode, you can activate the massage function. 1.
Impulse massage: the nozzle sprays with impulse water flow to clean the body.
2. High pressure massage: the nozzle sprays with high pressure water flow to
clean the body. Massage loop control: Impulse massage-High pressure massage-
Stop.
ECO
Press the button to enter energy saving mode. Under energy saving mode, seat
temperature is low(level 1); Night light turns off, only power indicator turns
on. Energy saving mode will resume the seat temperature and video display when
used. Energy saving mode will be restored when user leaving.
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Installation and Owner’s Manual
Using Instructions
SEAT TEMPERATURE ADJUSTMENT
Pressing the button adjusts the seat temperature by one level each time. The
temperature is cyclically adjustable among three levels and can be closed.
WIND TEMPERATURE ADJUSTMENT
In the drying state, every time you press the button, the air temperature will
be adjusted by one level, and 3 levels will be cyclically adjustable.
WATER TEMPERATURE ADJUSTMENT
In posterior wash or feminine wash mode, pressing the “water temperature”
button adjusts the water temperature by one level. It cycles through three
adjustable levels, and a long press returns to normal temperature. The default
setting is level 2, indicated by the corresponding level light.
FLOW ADJUSTMENT
In posterior wash or feminine wash mode, use the “+” button to increase water
flow and the “-” button to decrease it. The flow is adjustable across three
levels, starting at the 2nd level. Different levels are indicated by
corresponding indicators.
COMBINATION FUNCTION KEYS
Stop + Self-Cleaning: Long press for 5 seconds to manually clean the spray
bar. Stop + Bidet Wash: Long press for 5 seconds to activate or deactivate the
night light function. Stop + Massage: Long press for 5 seconds to activate or
deactivate the kick flip function (not available in some models). Flush + Rear
Wash: Long press for 5 seconds to activate or deactivate the Pre-wetting
function (not available in some models).
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Side Knob Control Instruction
Backward
Press
Forward
Side Knob Control Instruction
No need to reset the side knob after each use
User sitting
Bidet wash: Rotate the knob forward to extend the spray wand, activating bidet
wash for a 2-minute cycle.
Rear wash: Rotate the knob backward to extend the spray bar, initiating rear
wash for a 2-minute cycle.
Nozzle position: Under bidet/rear wash, twist the side knob forward or
backward to adjust nozzle position.
Stop: Under bidet/rear wash, press the side knob to stop washing. Drying:
Press and hold the side knob for 2 seconds to start air drying; Wind temp:
Twist the side knob forward to increase the wind temp, backward to decrease
the
wind temp. Flush: Press the side knob to flush the toilet.
User standing
Press the side knob to flush the toilet.
Kick sensing
Tap the kick sensor and turn on the automatic flushing function.
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Installation and Owner’s Manual
Side Button Description
Photosensitive induction window
Power led
Side button Flush button
USB TPYE-C
Drying on/off: Press and hold”+”o”r -“for about 2 seconds to turn on or off
the drying in the seating state and non-rinsing state.
Air temperature adjustment: In the drying state, short pres”s +”o”r -“to
adjust the air temperature.
Seat temperature adjustment: In the non-flushing and non-drying state, short
press”+”o”r -“to adjust the seat temperature.
Water temperature adjustment: Pres”s +”o”r -“in the flushing state to adjust
the water temperature.
Flushing function: Short press the flushing button to start the flushing.
Night light function: Press and hold the”-“for about 5 seconds to turn on or
off the night light function when you are not seated.
Auto off seat flushing: Press the flushing and”-“at the same time for about 5
seconds in the non-sitting state to open or close the automatic flushing
function of leaving the seat.
Foot sensing flush: Press the flushing and the”+”at the same time for about 5
seconds in the non-sitting state to turn on or off the foot sensing flush.
Power-off flushing function: When the power is off, connect to the USB type C
with a power bank to achieve the manual, foot sensing and off seat flushing
functions(please do not cut off the power when flushing).
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Installation and Owner’s Manual
Maintenance and Cleaning
Maintenance and cleaning of toilet lid and seat
1. Turn off the power, close the water outlet valve. 2. Use soft cloth to
clean the lid and seat. Be careful not to allow water to get inside or leave
detergent in the gap between the top unit and the bowl unit. Avoid using
materials that will damage the surface. Clean the surface with a soft and wet
cloth. Corrosive chemicals or cosmetics (such as cleaners containing abrasive
compounds and aftershave) can not be used to clean the lid and seat. 3. Turn
on the power, open the the water outlet valve.
Maintenance and cleaning of the toilet bowl
1. Turn off the power. 2. Use toilet brush and toilet detergent to clean the
bowl. Corrosive chemicals (such as cleaners containing abrasive compounds and
strongly acidic cleaners or strong alkaline cleaners) should not be used to
clean the bowl. Wire brush or abrasive nylon scrubbing brush should not be
used to clean the bowl. 3. Turn on the power.
Cleaning The Water Filter
G1/2
Turn off the power Close the water outlet valve.
Remove the water-inflow filter from the inlet hose.
Take out the filter by using a flat-blade screwdriver to unscrew the filter .
Remove the filter and rinse it with clean water.
Install the filter screen as it is, be sure to tighten it, otherwise it will
cause water leakage.
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Installation and Owner’s Manual
How to Do?
USB TYPE-C Interface
1. When the toilet can not flush automatically due to power outage. Connect
the smart toilet with power bank through the TPYE-C interface. 2. When the
toilet can not flush automatically due to water outage. Flush the sewage in
the toilet away with basin. After flushing, add water to the toilet to avoid
stinking. 3. When the product is left unused for long time Turn off the power,
and close the tee valve, drain the water in the inlet hose. Especially in
winter, the water inside the hose of the toilet should be discharged to avoid
freezing.
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Installation and Owner’s Manual
Troubleshooting
Phenomenon
Reasons
Whether the power supply is plugged in.
Power outage. The product out of work
The leakage protector is disconnected.
Measures
Insert the plug or detect the power socket. Wait until the power supply
restored.
Restart the product.
Rear cleaning
Wait until the water supply restored.
The wand extends but water does not come
out.
Open the water outlet valve.
Bidet cleaning Dry
Water pressure is weak.
Is the water filter drain valve clogged with foreign matter? Clean or replace the filter.
The toilet does not flush even when the button is Low water temperature. pressed.
Use remote control to adjust the water temperature.
The seat sensor does not sense someone sitting.
Sit on the toilet seat properly.
The nozzle stops cleaning If the user moves too fast or leaves the seat, Sit on the toilet seat properly, then press
suddenly.
the seat sensor cannot detect in short time. “Rear”or”Bidet”button again.
Filtration screen of inlet angle valve may be Low water pressure under blocked
Clean or replace the filter.
rear/bidet wash.
The water-inflow hose may leak
Check the hose and tighten it.
Water comes out unexpectedly from the Abnormal operation wand.
Water comes out unexpectedly from the The inlet hose is defect. inlet hose.
Disconnect the power plug and wait about 1 minutes before inserting it again.
Replace the inlet hose.
The toilet seat does not get warm.
The seat sensor does not sense someone sitting.
Low seat temperature.
Sit on the toilet seat properly.
Use the remote control to adjust seat temperature.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Troubleshooting
Phenomenon
The air drying temperature is low.
Reasons
The air drying temperature is at the lowest level.
Measures
Use remote control to adjust air drying temperature.
Water is not available from the water supply. Taking water to flush. The
toilet does not flush.
The water supply valve is not fully open. Check the tee valve.
The water supply valve is not fully open. Check the tee valve.
The water filter is clogged. The sewage can not be flushed away completely.
The water supply pressure is weak.
Clean the filter. Check the water supply.
Flushing may be difficult due to the consistency of the waste material.
Flush the toilet again. If the bowl is not cleaned with a flushing, remove the stains with a brush or other tools.
There is residue on the Oil and other hard-to -see grime may stick to Clean the bowl with a non-abrasive toilet
bowl unit surface.
the bowl unit surface.
detergent.
Low battery.
Replace with new batteries.
Battery polarties are mounted reversely. Reinstall properly.
The remote control fail
to control the toilet.
The remote control is too far from the toilet. Get close to the toilet.
The remote signal emitter was blocked. Clean the remote signal emitter.
LED light doesn’t turn on.
The indoor light is too bright.
The top unit is unstable.
There is clearance between the toilet seat cushion and the bowl.
Please turn off the indoor light and close the curtain.
It’s common phenomenon.
Water is leaking from pipe joints.
Pipe joints are loose. Pipe joints keep leaking.
Tighten the hose.
Close the water outlet valve and replace a new hose.
Notice When facing an issue, carefully review the common troubleshooting provided above and follow the maintenance instructions for the product. Reach out for assistance by contacting professional maintenance personnel, dealers, or the DeerValley after-sale service team promptly. Please note that there might be variations between the contents of this manual and the actual product, and in such cases, the information pertaining to the actual product should take precedence.
NOTE: Drawings may not exactly define contour of the product.
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Installation and Owner’s Manual
Maintenance Service Sheet
Product
Product code
The selling store
Purchase date
Province
City
Dealer (signature):
Maintenance content
Free Maintenance Regulation:
1. We warrant our products to be free from defects in materials and
workmanship during normal use when properly installed and serviced, for a
period of one (1) year from date of purchase. This limited warranty is
extended only to the ORIGINAL PURCHASER of the product and is not transferable
to any third party, including but not limited to any subsequent purchaser or
owner of the product. This warranty applies only to our product is purchased
and installed in USA and Canada. 2. The obligations under this warranty are
limited to repair, replacement or other appropriate adjustment, at our option,
of the product or parts found to be defective in normal use, provided that
such product was properly installed, used and serviced in accordance with
instructions. We reserves the right to make such inspections as may be
necessary in order to determine the cause of the defect. 3. This warranty does
not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake,
flood, thunder, electrical storm, etc. b) Damage or loss resulting from any
accident, unreasonable use, misuse, abuse, negligence, improper care, or
maintenance of the product. c) Damage or loss resulting from sediments or
foreign matter contained in a water system. d) Damage or loss resulting from
the quality of water in the region where the product is used. e) Damage or
loss resulting from improper installation or from installation of the product
in a harsh and/or hazardous environment, or improper removal, repair or
modification of the product. f) Damage or loss resulting from electrical
surges or lightning strikes or other acts which are not the fault of the
product or which the product is not specified to tolerate, including failure
to use the factory equipped cord and plug or use of a loose or faulty
electrical outlet or use of a current or socket other than a 120V, 60Hz
electrical current from a GFI (ground, fused) socket. g) Damage or loss
resulting from normal and customary wear and tear, such as gloss reduction,
scratching or fading over time due to use, cleaning practices or water or
atmospheric conditions, including but not limited to, the use of bleach,
alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or
the use of metal or nylon scrubbers.
Executive standard: CONFORMS TO UL STD. 1431/UL STD. 1591 ASME A112.4.2-2021
Warranty period: within one year from the purchase date
Due to the constant improvement about our products, we will keep the final
interpretation of products change. If the products you bought exist
differences from the instruction, please in kind prevail.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. Consult the dealer or
an experienced radio/TV technician for help.
NOTE: Drawings may not exactly define contour of the product.
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ONE YEAR LIMITED WARRANTY
Phone: (+1) 312-626-9466 Email:
service@deervalleybath.com
Web: www.deervalleybath.com
LIMITED WARRANTY COVERAGE
1 YEAR LIMITED WARRANTY DeerValley products are made with quality materials
and excellent craftsmanship to provide the customers a long-lasting product.
In the case of any defects in materials or craftsmanship under regular use
were inspected in the first one year of delivery, DeerValley will provide
replacement parts at no charge, or at its option, replace any product or part
of the product that is deemed defective, under normal installation, use,
service and maintenance. This warranty applies only to the original purchaser.
Proof of purchase will be required in the case of a claim. SCRATCHES ARE NOT
COVERED UNDER WARRANTY.
The manufacturer warrants this product to be free of manufacture defects
during the above mentioned warranty time. Please keep a copy of the original
invoice as proof of purchase.
DeerValley will, as its option, (1) repair or replace the defective part(s) or
product(s) at no charge; (2) issue a refund of the original purchase price of
the product(s) (Valid within 30 days from the date of delivery); or (3) issue
a credit to be applied toward the purchase of a new DeerValley product
shipping/delivery charges may apply and are in DeerValley sole discretion.
DeerValley recommends the installations to be made by a licensed, professional
plumber. DeerValley will not be held responsible for any damage or product
failure due to improper installation, misuse, or failure to use a licensed
professional. DeerValley is not responsible for any removal or installation
cost.
This limited warranty shall not apply to goods which have been subject to
accident, negligence, improper installation, product abuse, product misuse, or
use of cleaners containing abrasives, alcohol or other organic solvents,
whether performed by a contractor, service company, or yourself, are excluded
from this warranty.
DeerValley responsibility under this limited warranty is limited to only to
replacement parts and no other costs. DeerValley will not be responsible for
labor charges and/or damage incurred by installation, repair or replacement,
nor for any indirect incidental or consequential damages, losses, injury or
costs of any nature relating to this product Except as provided by law, this
limited warranty is in lieu of and excludes all other warranties, conditions,
and guarantees, whether expressed or implied, statutory or otherwise,
including without restriction those merchantability of fitness for use.
RESPONSIBILITIES OF OTHERS Inspecting the unit prior to installation is the
responsibility of the installer or building contractor who acts on behalf of
the user. They are responsible for ensuring the unit is free of defect or
damage.
Notices are placed on and in the unit and on the shipping carton advising the
installer of this responsibility.
In the event of a problem, the unit must not be installed. DeerValley is not
responsible for failures or damage that could have been discovered, repaired,
or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or
installer MUST open the crate and inspect the unit for damage when it is
delivered. If damage is discovered, it must be reported immediately to the
seller and the carrier in writing, and an inspection requested. Failure of the
carrier to respond should be reported to the seller and the carrier. Your
freight claims should be filed promptly thereafter.
LIMITATIONS AND EXCLUSIONS This warranty does not cover instances of
negligence, misuse, abuse, improper installation, carelessness, accident, hard
water or mineral deposits, exposure to corrosive materials, misapplication,
damages caused by improper maintenance, alteration of the product, or failure
to follow care or installation instructions enclosed with your product. This
warranty is void if the DeerValley is subject to alteration, or if repairs are
attempted by anyone other than an authorized agent of DeerValley. This
warranty does not extend to plumbing or components installed by dealers,
installers or by any party other DeerValley.
DeerValley is not responsible for the loss of DeerValley use, inconvenience,
or any incidental or consequential costs, expenses, or damages. Please be
aware that in some states, the exclusion or limitation of incidental damages
may not be allowed.
DISCLAIMER Except as expressly provided, there shall be no warranty or
obligation, express or implied, oral or statutory. No dealer or other person
has the authority to make any warranties or representations concerning
DeerValley or its products. In no event shall DeerValley be held responsible
for any such warranties or representations.
WARRANTY SERVICE NOTE: When requesting warranty, be sure to have the
following: ·Copy of original invoice ·Date of installation ·Description and
pictures of defect ·Model number or description of model To obtain warranty
service and replacement part, please contact DeerValley Customer Service.
DeerValley will determine whether to repair or replace your product, issue a
refund, or issue a credit.
References
- DeerValley Official | Bathroom & Kitchen | Smart Toilet and More
- DeerValley Official | Bathroom & Kitchen | Smart Toilet and More
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