ecoforest ecoAIR Heat Pump User Manual

September 25, 2024
eCOFOREST

ecoforest ecoAIR Heat Pump

Product Information

Specifications

  • Model: ecoGEO, ecoGEO HP, ecoAIR
  • Refrigerant: R410A (GWP 2088) and R290
  • Options: ecoAIR, ecoGEO, ecoGEO Reversible, ecoGEO HP, ecoGEO HP Reversible

Product Usage Instructions

Safety Considerations:

  • Ensure compliance with safety instructions provided in the manual for your safety.

Installation:

  • Install ecoGEO HP heat pumps in an inaccessible location to prevent any accidents.

Maintenance:

  • Water used for filling and refilling should meet local regulations and manufacturer’s guidelines.

Recycling:

  • Follow proper recycling procedures as outlined in the manual.

Heat Pump:

  • Various options are available such as ecoAIR, ecoGEO, ecoGEO Reversible, ecoGEO HP, and ecoGEO HP Reversible. Choose the appropriate option for your needs.

e-SUPERVISOR Dashboard:

  • Refer to the manual for detailed information on the e-SUPERVISOR panel.

Control Panel:

  • Understand the different components and their statuses displayed on the control panel.

Operating Program:

  • Learn about the different operating programs available and how to select the desired program.

Heat Pump Status:

  • Monitor and understand the status of the heat pump for efficient operation.

FAQ

  • Q: What refrigerants are used in the Ecoforest heat pumps?
    • A: The heat pumps use R410A with a GWP of 2088 and R290 refrigerants. Refer to Table 1.1 for more details.
  • Q: What should I do in case of refrigerant leakage?
    • A: Ventilate the area immediately in case of a refrigerant leak. Evacuate the area if in contact with refrigerant vapor and breathe fresh air.

General information

To obtain the maximum benefit from your heat pump, please read this manual carefully before using it.
Please retain this manual for future reference.

Thank you for purchasing an ECOFOREST heat pump.
In this manual you will find information on the general operation of the heat pump and how to use the controller functions. You will also find information on how to deal with abnormal behaviour of the heat pump, as well as some of the most common comfort malfunctions that you can resolve yourself.
The information contained in this manual also applies to the use of the e-SUPERVISOR control panel.
In this manual you will find two different types of warnings, as indicated below, and it is important that you pay particular attention to them.

NOTE

Indicates a situation that may cause material damage or equipment malfunction. It is also used to indicate recommended or unrecommended practices for the equipment.

DANGER!

To alert of an imminent or potentially dangerous situation which, if not avoided, may result in injury or even death. It also serves to warn of unsafe practices.

Ecoforest heat pumps have been designed to serve heating, cooling, domestic hot water production, pool heating or other similar uses. The manufacturer will not be liable for material and/or personal damages resulting from inappropriate use of the equipment or poor installation.
The heat pump must be installed by an authorised installer following the applicable local regulations and in accordance with the instructions described in the installation manual.
1.1. Safety considerations
The instructions detailed in this section cover important aspects for your safety, so you must strictly comply with them.

DANGER!

All installation and maintenance work must be carried out by an authorised technician following local regulations and in accordance with the instructions described in the heat pump installation manual.

Children should not play with the heat pump.

Improper installation or use of the equipment could cause electrocution, short circuit, leakage of working fluids, fire or other personal and/or material damage.

Keep the plastic bags included in the packaging out of the reach of children, they could damage from suffocation may occur.

This equipment must not be used by persons with physical, sensory or psychological disabilities, children or persons without experience or knowledge, unless under supervision or under the guidance of a person responsible for their safety.

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If you detect any abnormal operation of the equipment, contact your technical service to
resolve your queries.

DANGER!

No touch any of the internal components during or immediately after use. operation of the heat pump, as they may suffer burns caused by heat or cold.

The ecoGEO HP range heat pumps must be installed in a location where they are not accessible
to the general public.

The heat pump contains a refrigerant inside. The refrigerants used by Ecoforest are not harmful to the environment as they do not contain chlorine and therefore do not contribute to the destruction of the ozone layer. In the following table you can consult the flammability and toxicity characteristics of these refrigerants.

R410A refrigerant

GWP 2088

Flammability, see label

A1

No

R290

3

A3

Table 1.1. Flammability and toxicity properties of refrigerants used by Ecoforest heat pumps.
Under normal operating conditions of the heat pump, the toxicity of the refrigerant is zero and there is no risk of explosion. However, you should take into account the following indications in the event of a refrigerant leak.

DANGER!

The refrigerant contained inside the heat pump must not be released into the atmosphere as
it contributes to global warming (GWP).
The refrigerant must be recovered for recycling or disposal in accordance with current regulations.

N

Never touch the area where the leak is occurring directly, serious injury may occur.

freezing.

In case of leak, ventilate the area immediately.

Anyone who has come into contact with refrigerant vapor should evacuate the area
immediately and breathe fresh air.

R

refrigerants A1: Direct exposure of the refrigerant to a flame produces a toxic gas.

However, this gas is detectable by its smell in concentrations well below the permitted limit.

R

A2L and A3 refrigerants: The refrigerant must not be reached by any ignition source.

Refrigerant leak detection must be performed using means that do not contain an open flame.

1.2. Maintenance
Heat pumps do not require any specific maintenance after commissioning. The controller constantly monitors numerous parameters and will tell you if any problems occur. Simply make sure your installation is checked regularly by an authorised installer to ensure the correct operation of the heat pump.

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DANGER!

If fluids are present in the technical room, notify the technical service so that they can check
your installation.

In the event of a leak in the collection circuit, the circuit must only be filled with the
appropriate antifreeze mixture; otherwise, this could cause the heat pump to malfunction or even break.

All maintenance work must be carried out by an authorised technician.
Improper handling of the entire installation may cause personal injury and/or material damage or pour water or other liquids directly onto the heat pump for cleaning, it could

electric shock or fire may occur.

Cleaning and user maintenance should not be performed by children without adult supervision.

The filling and refilling water must comply with local regulations and the instructions shown
in the heat pump installation manual.

It is advisable to regularly check the pressure of the intake and production circuits. You can check the circuit pressure in the information menu. The circuit pressures should be between 0.7 and 2 bar. If the pressure drops below the minimum value set by your technical service, the heat pump switches off automatically, activates the corresponding alarm and goes into EMERGENCY mode.
To clean the outside of the heat pump, use a damp cloth. Do not use abrasive cleaning products that may damage the paint.
1.3. Recycling
This equipment must not be treated as household waste.
At the end of its useful life, dispose of the appliance in accordance with current local regulations, in a correct and environmentally friendly manner.

The heat pump contains a refrigerant inside. The refrigerants used by Ecoforest are not harmful to the environment, but once its useful life cycle has ended, the refrigerant must be recovered for recycling or disposal according to current regulations.

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General description

2.1. Heat pump

Heat pumps are made up of three main circuits: collection, refrigerant and production. These circuits transport thermal energy between the collection source and the different consumption points (DHW, heating, etc.). The transfer of energy from one circuit to another is carried out by means of heat exchangers, where the fluid at a higher temperature gives off heat to the fluid at a lower temperature without mixing. The temperature of the collection circuit is lower than that required for production. Therefore, to transfer energy between both circuits, the refrigerant performs a thermodynamic cycle in which it evaporates at low pressure and temperature and condenses at high pressure and temperature, successively. To carry out this process, the compressor consumes a small amount of electrical energy compared to the thermal energy supplied. In geothermal heat pumps, the collection source is obtained from the ground, while in aerothermal heat pumps it is obtained from the outside air.
Electrical energy consumed 20 – 25%

Free energy extracted from the earth 75 – 80%

Energy supplied 100%

Figure 2.1. Operation of a geothermal heat pump under normal conditions.
Electricity consumed 25%

Free energy extracted from outside air 75%

Energy supplied 100%

Figure 2.2. Operation of an air source heat pump under normal conditions. Ecoforest heat pumps include the most advanced technologies to produce heating, cooling and DHW for your home in an economical and environmentally friendly way.
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Modulating control technology The components integrated into the heat pump have modulating control technology, allowing the thermal power, flow rates and flow temperature to be adapted to the requirements at any given time. In addition, the start-up cycles are considerably reduced, which extends the useful life of the equipment. All of this allows you to reduce the electrical consumption of your installation and obtain optimal energy efficiency throughout the year.
HTR technology High-temperature heat recovery (HTR system). This exchanger allows the temperature of the DHW accumulator to be raised to 70 ºC, when the heat pump is producing heating or cooling for the home. This technology increases the performance of the heat pump and its energy efficiency, since it reduces the time dedicated to DHW production.
Integrated auxiliary heating equipment Electric resistance in the production circuit. If desired, this resistance can be used occasionally to cover consumption peaks, obtain high DHW temperatures or as emergency equipment if it is impossible to start the compressor.
Passive cooling technology Additional exchanger for passive cooling. This exchanger allows energy to be transferred directly from the production circuit to the collection circuit, without the need to use the compressor. The only electrical consumption is due to the circulation pumps, thus obtaining high energy efficiency. This technology allows you to cool your home economically with moderate outside temperatures.
Active cooling technology by cycle reversal Reversible heat pumps can reverse the operating cycle in summer to produce active cooling. In this way, the heat pump transports energy from the home to the ground using the compressor. This technology allows you to cool your home even with high outside temperatures.
Simultaneous production technology Heat pumps can produce heat and cold simultaneously, controlling the emission temperature for both services by managing the heat pump and modulating bypass valves.
Integrated design ECOFOREST heat pumps include most of the components necessary for your heating/cooling and DHW installation. This simplifies the external installation, which reduces costs and space.

Options
Active cooling by cycle reversal Simultaneous production Passive cooling technology (integrated) Passive cooling technology (external) Integrated auxiliary heating equipment HTR technology

ecoAIR

ecoGEO

ecoGEO Reversible

ecoGEO HP

Table 2.1. Options available in Ecoforest product range.

ecoGEO HP Reversible

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Intelligent, versatile and intuitive management Allows direct connection to underfloor heating/cooling systems, radiators or convectors. Allows control of several different flow temperatures. Allows control of direct pool heating. Allows control of aerothermal collection systems with modulating fan. Allows control of hybrid aerothermal-geothermal collection systems. Allows control of external all/nothing or modulating support equipment. Allows joint management of several heat pumps in parallel. Allows simultaneous production of heat and cold with non-reversible heat pumps. Allows mixed production of heat and cold in sections with reversible heat pumps. Includes independent time programming functions for each service (heating, cooling, DHW, pool). Includes time programming functions for tariff control (peak or valley), both in winter and summer. Includes energy meters that indicate the instantaneous and seasonal energy performance of your installation. Includes frost protection for the heating system and the DHW accumulator. Continuously monitors the operation of your entire installation and alerts you if there is any problem. The application interface allows you to view and control the heat pump functions in a simple way. It allows you to configure 4 SMART GRID operating modes when the equipment is connected to an electrical network that supports the “SG Ready” standard.
2.2. e-SUPERVISOR control panel
The ecoSMART e-SUPERVISOR is a control panel designed to manage the joint operation of several Ecoforest geothermal heat pumps through the pLAN network. Using the e-SUPERVISOR control panel you can access the following functionalities:
Joint management of systems with 2 to 6 heat pumps. Global power control and balancing of hours of use of the different equipment. Management of block service valves and circulators. Management of block support equipment. Management of simultaneous block heat/cool production. Instantaneous, monthly and annual energy meters and block performance factors.
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Driver Guide

NOTE

The information below corresponds to versions of the control applications available at the date of issue of the document. Other versions, earlier or later, may differ slightly from the content set out in this section.
Depending on the heat pump model and the configuration established by the technical service, there may be screens or contents thereof that are not displayed.
If the following screen is displayed when accessing a menu, it indicates that the service you want to access has not been enabled by the technical service.

5h
3.1. Control panel
The heat pump control panel consists of a display with 6 buttons, as shown in the following figure, through which you can move through the different user menus and adjust parameters.

Figure 3.1. Control panel. The general functions of each of the buttons and their operation are indicated below.
From any location in the application, it allows direct access to the ALARMS menu.
From any location in the application, it allows access to the list of user menus.
From any location in the application, it allows you to go back to the previous menu.
They allow you to scroll through menu lists. They allow you to move from one screen to another within a menu. They allow you to adjust the value of the configurable parameters contained in a screen. From the main screen, it allows direct access to the heating and cooling flow temperature adjustment screens. It allows you to access the selected menu. It allows you to move from one adjustable parameter to another within a screen. From the main screen, it allows direct access to the INFORMATION menu
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3.2. Main screen
The main screen of the application consists of various fields that contain information relating to the operation of the heat pump.

State

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Date and time
4:5 5

Energy meter

Program operation

Active components

Operation mode

Figure 3.2. Description of the main screen.
3.3. Active components
This field shows the main components of the heat pump that are activated. In addition, a consumption bar is shown for the compressor and the modulating circulator pumps.
Outdoor coil fan activated (aerothermal heat pumps) Outdoor air source unit fan activated (geothermal heat pumps) Collection pump activated (ecoGEO and ecoGEO HP range)
Compressor in the start-up phase
Compressor activated
Number of units with the compressor activated in block installations.
Compressor in shutdown phase Compressor in waiting phase for a new start. Alternatively, the waiting icon shows the minutes remaining for the compressor to start. Production pump activated
Heating groups activated
Cooling groups activated
Auxiliary heating and/or cooling equipment activated
HTR system activated

DHW recirculation pump activated

Crankcase heating activated.

Operating mode

This field displays icons indicating the operating modes that are active. Depending on the heat pump model and the configuration carried out by the technical service, several operating modes may be displayed simultaneously.
DIRECT HEATING mode / DIRECT COOLING mode The heat pump sends hot/cold water directly to the heating/cooling system, adjusting the power supplied to the consumption of the home. The flow temperature and flow rate are constantly monitored to optimise the performance of the installation. These modes are activated when the heat pump receives a heating/cooling request from the indoor terminals installed in the home (thermostats, th-Tune terminals, thT terminals or TH sensors).
INERTIA HEATING mode / INERTIA COOLING mode The heat pump sends hot/cold water to the inertia storage tank of the heating/cooling system. The power supplied, flow rate and flow temperature are constantly monitored to maintain the storage tank temperature and optimise the performance of the installation. These modes are activated when the temperature of the buffer tank is lower/higher than the start temperature differential.
DHW mode The heat pump sends hot water to raise the temperature of the tank to reach the set DHW temperature in the shortest possible time. This mode is activated when the temperature of the DHW tank is lower than the start temperature differential.
POOL mode The heat pump sends hot water to the pool production exchanger by adjusting the power supplied. The flow rate and the flow temperature are constantly monitored to optimise the performance of the installation. This mode is activated when the heat pump receives a pool production request.
ANTI-LEGIONELLA mode The heat pump raises the temperature of the tank to the final temperature set by the technical service for the legionella programme. Initially, heating is carried out with the compressor and then the auxiliary DHW system is activated, if present, until the final temperature is reached. This mode is activated according to what is established in the weekly anti- legionella programme.
DEFROST mode The heat pump stops its normal operation to remove the frost on the coil. Once the defrost is finished, the heat pump will continue with normal operation. This mode is activated according to the parameters configured in the installer menu.
ANTIFREEZE mode The heat pump activates the pump of the production circuit and the consumption groups when there is no thermal demand to check, in conditions of low outside temperature, the temperature in the circuit and activate thermal production if necessary to prevent the fluid from freezing
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UNDERFLOOR DRYING mode (Only visible with floor drying activated) The heat pump sends hot water directly to the underfloor heating system, adjusting the supplied temperature to the one previously set in the “Underfloor drying” menu and running for the period of time set in the aforementioned menu. Note: Once all the phases established in the floor drying program have finished, the heat pump returns to normal operation and this screen disappears. If there are requests for the enabled services, the heat pump meets them.

NOTE

The activation of the different OPERATION MODES may be affected by the time programming functions, or by the service priorities of the heat pump (DHW, HEATING, COOLING, POOL).
The activation of the HEATING and COOLING operating modes may be affected by the service cut-off temperatures.

In addition to the icons that define the operating modes, the following icons can be displayed in this field.
Operation Indicates that there is a transfer of thermal energy between circuits and the direction of the transfer. If it is displayed permanently, it indicates normal behaviour of the heat pump. If it is displayed intermittently, it indicates that some protection of the heat pump is activated. If it is displayed partially filled, it indicates that the transfer of energy is carried out with the compressor on, while if it is displayed empty, the transfer is carried out with the compressor off. Power source Extraction or injection of energy into the power source.

Cycle reversal The HEAT/COOL production cycle is being reversed. Only for reversible heat pumps.

STAND- Stand-by

BY

The heat pump remains on standby because there is no service demand.

3.5. Operating program
The heat pump operating program establishes which operating modes can be activated. WINTER program The heat pump does not allow the activation of the PASSIVE COOLING and ACTIVE COOLING operating modes. SUMMER program The heat
pump does not allow the activation of the HEATING operating mode. MIXED program The heat pump
allows the activation of any operating mode.
AUTO program The heat pump automatically selects between the WINTER and SUMMER programs based on the outside temperature. The temperatures and the time required to change can be adjusted by the user.

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REMOTE control The WINTER/SUMMER program selection is made by means of an external signal.
3.6. Heat pump status
The status indicates the availability of the heat pump to attend to the different functions of the heat pump. ON status The heat pump is on and available to activate all its functions.
ON + EVU status The heat pump is on but the start of the compressor is deactivated by the EVU signal. Secondary functions such as starting drive groups, DHW recirculation, etc. can be activated.
ON + SURPLUS CONTROL status The heat pump is on and the conditions for using the electrical surplus are met.
ON + CONSUMPTION CONTROL status The heat pump is on and is regulating itself to adjust the total consumption of the installation to the maximum limit set by the installer.
ON + RATE CONTROL status The heat pump is on in compliance with the tariff control calendar, therefore, the setpoints may vary depending on what is configured in the calendars.
Status ON + “SMART GRID” The heat pump is on and fulfilling one of the SG states.
Status ON + SG1 (Normal status): The heat pump operates as usual, according to its configuration.
Status ON + SG2 (Reduced rate): We are in a period of reduced rate, so we will take advantage of the lower price of electricity to produce heat or cold with the pump.
Status ON + SG3 (Block status): The heat pump is on, but it limits high consumption, therefore, it blocks the activation of the compressor and supports.
Status ON + SG4 (Forced status): The heat pump will force the maximum possible consumption in the installation to help balance the network.
Status ON + NIGHT TIME The heat pump is on and available to activate all its functions, but its performance is limited due to the programming established for night time.
OFF status by control panel The heat pump is manually turned off from the front panel of the controller, therefore it is not available to activate any of its functions. OFF status by time or calendar programming The heat
pump is turned off due to an active time or calendar programming, therefore it is not available to activate any of its functions.

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OFF status due to data bus signal The heat pump is off due to an external signal via the data bus, therefore it is not available to activate any of its functions.
OFF status by supervisor In installations with several units operating in parallel, the heat pump is off by the supervisor, therefore it is not available to activate any of its functions.
EMERGENCY status by control panel The heat pump is in emergency status activated manually from the front panel of the controller. The compressor cannot be started, but services can be attended to if there is some auxiliary equipment enabled for emergencies.
EMERGENCY status due to active alarm The heat pump is in emergency status due to an active alarm. The compressor cannot be started, but services can be attended to if there is some auxiliary equipment enabled for emergencies.
EMERGENCY status due to repeated alarms The heat pump is in emergency status due to an alarm that is repeated successively. The compressor cannot be started, but services can be attended to if there is some auxiliary equipment enabled for emergencies.

NOTE

The EVU signal is used in some countries by the electricity supply company to control electricity consumption. The EVU signal prevents the production of energy by both the compressor and auxiliary equipment. Circulator pumps, valves or other components can be activated to consume electricity from the storage systems.

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3.7. List of user menus
Follow the instructions below to move through the different user menus. Within each menu there are a series of screens that allow you to modify the STATUS and the OPERATING PROGRAM of the heat pump, adjust comfort parameters and view the information you require.

User manual

3.8. Parameter setting

To modify a parameter follow these steps:

1. Find the screen where the parameter to be modified is located (see section 3.7).

2. With the cursor in position 1 press to enter the screen and move the cursor to the parameter in position 2.

3. Adjust the parameter value for position 2 using the buttons.

4. Press to accept the value and move to position 3.

5. Adjust the parameter value for position 3 using the buttons.

6. Press to accept the value and return to position 1.

7. With the cursor back at position 1, press the buttons

to go to the previous or next screen, or to return to the

list of user menus.

Position 1

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Position 2

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Position 3

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3.9. ON/OFF Menu

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Figure 3.4. Comfort parameter setting.

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AUTO program setting If the AUTO program has been selected, this allows you to adjust the outside temperatures and the time required to change between the WINTER and SUMMER programs.

O/Off OU

OU
OU3

OU OU4

OU5

OU —

On/Off ODUs Allows the status of the equipment in ecoAIR block installations to be changed between on, off and emergency.

O/Off H

H

H

H3

H4

H5

H —

On/Off HPs Allows you to modify the status of the equipment connected by PLAN bus with the supervisor between on, off and emergency.

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O/Off OU Tiep eei Tiep p

ii

On/Off ODUs 2 Allows you to set the time to turn ON/OFF the next heat pump if the required service targets are not met in ecoAIR block installations.

O/Off H Tiep eei Tiep p

ii

On/Off HPs 2 Allows you to set the time to turn ON/OFF the next heat pump if the required service targets are not met in ecoGEO and ecoGEO HP block installations.

pLAN Network Devices Displays the address of the controllers connected to the pLAN network, as well as their corresponding pGD1 screens.

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Holiday calendar Allows you to set up to 3 periods of the year in which the heat pump remains on or off.

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Night time Allows you to set a daily time slot during which the maximum speed of the compressor is limited. This function is particularly useful if you want to reduce the noise emission level at night. Allows you to disable the aerothermal source in installations with hybrid capture during night mode slots. Allows you to limit the fan speed during night mode slots (ecoAIR).

NO —-SET NO 45 55 4 4

DHW calendar / Heating calendar / Cooling calendar / Pool calendar / DHW recirculation calendar
Allows you to set a schedule with up to 4 time slots for each day of the week. Independent time schedules can be set for the DHW, HEATING, COOLING, POOL and DHW recirculation services. Allows you to select the type of calendar: AUTO: The general setpoints defined for the service are applied. SET: Specific setpoints are set for each calendar slot. Note: The set setpoint is applied to the storage or delivery temperature depending on the service selected and its configuration.

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Winter/summer period Allows you to adjust the parameters that define the change between periods with winter rate and summer rate.

NO

: : NWO

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3: : NWO

4: : VALLEY

Peak/valley winter/summer tariff Allows you to set a schedule with up to 4 time bands for each day of the week. Independent time schedules can be set for the winter peak, winter valley, summer peak and summer valley rates.
Note: Outside the specified bands, the heat pump’s base schedule will be applied. In this way, three types of tariff (peak/flat/valley) can be set for the winter and summer periods.

summer rate Allows you to define temperature differentials on the base set point of the heat pump during peak and off-peak periods in winter/summer for each service.

Heating Allows you to enable HEATING mode and set the heating cut-off temperature. For outside temperatures above the cut-off point, HEATING mode is never activated. The icon indicates that there is some time programming activated for HEATING mode.

Heating inertia Displays the set temperature of the heating inertia accumulator and allows the start temperature differential to be adjusted.

Heating groups Allows adjustments to be made to the target heating flow temperatures programmed by the technical service. Each section increases or reduces the flow temperature by 2 ºC.

Terie iterire TTO/Off
Z: OZ: O Z3: Off Z4: Off Z5: Off

Indoor terminals Displays and allows adjustment of the set indoor ambient temperature (Tcons) and the comfort temperature differential (DTc) of the terminals corresponding to each supply group. Allows the indoor terminals to be switched on and off from the heat pump.
Note: This setting is associated with the heating and cooling services. If it is modified for the heating service, it is automatically modified for the cooling service and vice versa.

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Hbitirtrt:er AUTO

T Tx

ZZZZ34::::

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AUTO terminal control Allows you to enable automatic control of indoor ambient terminals via bus (THTune / THt). Allows you to adjust the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminal setpoints will pivot via bus in the different operating modes.
Note: By activating this option, the indoor terminals make automatic setpoint changes depending on whether any of the energy use functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding ambient temperature setpoint according to the operating mode (Tmax for heating / Tmin for cooling). When none of these functions are activated, the indoor terminals automatically change to the least demanding setpoint. Once the automatic setpoint change has been made, it can be modified by acting directly on each of the indoor terminals. The new setpoint will be maintained until the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with heating and cooling services. If it is modified for heating service, it is automatically modified for cooling service and vice versa.

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Auxiliary heating Allows you to enable the use of the auxiliary heating system, both in EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is automatically activated when an alarm is active.
In SUPPORT mode, the auxiliary system is automatically activated for normal HEATING production according to the technical service programming.

3.12. REFRIGERATION menu

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Cooling Allows you to enable COOLING mode and set the active cooling and passive cooling cut-off temperatures. For outside temperatures below the passive cooling cut-off, COOLING mode activation is not allowed. For outside temperatures between the passive and active cooling cut-off, only PASSIVE COOLING activation is allowed. For outside temperatures above the active cooling cut-off, only ACTIVE COOLING activation is allowed. The icon indicates that there is some active time programming of the COOLING mode.

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Cooling inertia Displays the set temperature of the cooling inertia accumulator and allows the start temperature differential to be adjusted.

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Cooling groups Allows adjustments to be made to the target cooling flow temperatures programmed by the technical service. Each section increases or reduces the flow temperature by 2 ºC.

Terie iterire TTO/Off
Z: OZ: O Z3: Off Z4: Off Z5: Off

Indoor terminals Displays and allows adjustment of the set indoor ambient temperature (Tcons) and the comfort temperature differential (DTc) of the terminals corresponding to each supply group. Allows the indoor terminals to be switched on and off from the heat pump.
Note: This setting is associated with the heating and cooling services. If it is modified for the heating service, it is automatically modified for the cooling service and vice versa.

Hbitirtrt:er AUTO

ZZZ3:::

T89 Tx

Z4: 9

Z5: 8

AUTO terminal control Allows you to enable automatic control of indoor ambient terminals via bus (THTune / THt). Allows you to adjust the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminal setpoints will pivot via bus in the different operating modes.
Note: By activating this option, the indoor terminals make automatic setpoint changes depending on whether any of the energy use functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding ambient temperature setpoint according to the operating mode (Tmax for heating / Tmin for cooling). When none of these functions are activated, the indoor terminals automatically change to the least demanding setpoint. Once the automatic setpoint change has been made, it can be modified by acting directly on each of the indoor terminals. The new setpoint will be maintained until the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with heating and cooling services. If it is modified for heating service, it is automatically modified for cooling service and vice versa.

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External chiller Allows the use of the auxiliary cooling system to be enabled, both in EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is automatically activated when there are active alarms that do not allow the compressor to start. In SUPPORT mode, the auxiliary system is automatically activated for normal COOLING production according to the technical service programming.

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3.13. ACS/ANTILEGIONELLA Menu

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efrieri AS/Atieie ii

5/8 AS Hbiitr: tr ret: ON

Ti: Tiii:

48 5

You HT:

7

DHW Allows you to enable DHW mode and adjust the setpoint temperature and the start temperature differential for the DHW tank. Allows you to adjust the setpoint temperature for DHW reheating with the HTR system (available depending on the equipment options). The icon indicates that there is some DHW mode time programming active.

eiri AS Hbiitr:

Ti: Tiii:

35 5

DHW recirculation Allows you to enable DHW recirculation. The icon indicates that there is an active DHW recirculation time schedule. Allows you to adjust the set temperature and the start temperature differential for DHW recirculation (available depending on the equipment options).

Auxiliary DHW Allows you to enable the use of the auxiliary DHW system, both in EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is automatically activated when there are active alarms that do not allow the compressor to start.
In SUPPORT mode, the auxiliary system is automatically activated for normal DHW production according to the technical service programming.

3.14. POOL Menu

and laugh

/9

AS/Atieie ii e-er

Hbiiiitr: tr ret: Ti: T:

ON 5

Pool Allows you to enable POOL mode. Allows you to adjust the set temperature and the pool start temperature differential (available depending on the equipment options). The icon indicates that there is some POOL mode time programming activated.

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ii

rr ivier

5

it/hr:

Percentage minutes/hour Allows you to adjust the percentage of minutes/hour that the heat pump dedicates to POOL mode when there are simultaneous demands for heating and pool with WINTER program (available depending on equipment options).

Site HT

Fri: See:

HTR System Allows you to enable POOL production through the HTR independently in the winter and/or summer program.

XXXXX XXXXX EAperye:i:

Auxiliary pool Allows you to enable the use of the POOL auxiliary system, both in EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is automatically activated when there are active alarms that do not allow the compressor to start.
In SUPPORT mode, the auxiliary system is automatically activated for normal
POOL production according to the technical service programming.

3.15.
e ri
ii e-er fri

e-MANAGER Menu
7/9

7/9 Habitirtre:xeete

Surplus control Allows you to enable electrical surplus control.
Note: Surplus control attempts to adjust the grid balance (consumption and injection) at all times to the value configured in the installer menu.

HLbiiitter: i:

3kW

Consumption limit Allows you to enable the electrical consumption limit control. Allows you to adjust the general maximum consumption value of the electrical installation through the heat pump power control.

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3.16. INFORMATION menu

Press to access the information menu quickly from the main screen.

and laugh

8/9

e-er fri Ar

7/8 pti/pri

pt r

You:

35

Tret:

5 99

T:

3

5

king: Bb: 95

4 br 87 %

pti/pptrri

You:

35

TrTe:t:

53 959

Vrevi:: 95 4 br%

Collection/production (ecoGEO) Displays the flow and return temperatures, the temperature difference, the current pressure and the regulation percentage of the circulation pumps in the collection and production circuits or the regulation values ​​of the valves for simultaneous production.

7/8 riExt

You:

TrTe:t:

53

king: Bb: 95

t 35 959 —br 87 %

Production (ecoAIR) Displays the flow and return temperatures, the temperature difference, the current pressure and the regulation percentage of the circulating pumps of the external module and internal module circuits.

Tepertr exterir

Texterir:

47

Teexfterefiririti:rvte: efri piv:

8 3

Outdoor Temperature Displays the current outdoor temperature and the outdoor temperatures for heating and cooling cut-out.

O/Off OU

OU
OU3

OU OU4

OU5

OU —

On/Off ODUs Allows viewing the status of existing outdoor units in ecoAIR block installations.

O/Off H

H

H

H3

H4

H5

H —

On/Off HPs Allows you to view the status of heat pumps connected by pLAN bus in block installations with a supervisor.

er Et: Tre: ei:

Off 4 %

Boiler Displays the On/Off status of the boiler, the current temperature at the sensor downstream of the boiler and the boiler contribution percentage.

Efrir exter

And:

Off

Three:

hey:

%

Chiller Displays the On/Off status of the chiller, the current temperature at the sensor downstream of the chiller, and the chiller contribution percentage.

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47

TeriTe iTrteerireH

%

ZZZZ34::::

3

9953

333394

Z5: 5 7 44

eri XXXXXX
Tre: Ti: Tiii:

499 5
5

Indoor terminals In installations with indoor terminals with bus communication (Th-T or TH sensors), it shows the set indoor temperature (Tcons), the current temperature (Treal) and the current relative humidity (RH) of the terminals assigned to each drive group.
Heating inertia / Cooling inertia It shows the set temperature, the start temperature differential and the current temperature of the buffer tank.
Note: There are separate screens for heating and cooling buffer tanks. Note: If the (MAX) icon is displayed above the actual temperature, it indicates that a heat pump operating limit has been reached that has not allowed the established set point to be reached or has not been possible to reach it without the support of auxiliary equipment. This condition modifies the general starting criterion of the heat pump so that it may not start up despite there being demand for the service.

rpTXXXXXTXre : 5 498 S: 45 4 S3: 45 43 SS45:: 3357 3355

%e
3 994

Heating groups / Cooling groups Displays the target flow temperature (Tcons), the current flow temperature (Treal) and the regulation percentage (Reg) for each of the flow groups.
Note: There are separate screens for the heating and cooling flow groups.

DHW tank Displays the setpoint temperature, the start temperature differential and the current temperature of the DHW tank.
Note: If the (MAX) icon is displayed over the actual temperature, this indicates that the heat pump’s operating limit has been reached, which has not allowed the established setpoint to be reached or has not been possible to reach it without the support of auxiliary equipment. This condition modifies the general starting criteria of the heat pump so that it may not start up despite there being demand for the service.

DHW Recirculation Displays the On/Off status of the DHW recirculation system. Displays the setpoint temperature, the start temperature differential and the current temperature of the DHW recirculation.

Pool (without pool temperature sensor) Displays the On/Off status of the pool, the current temperature of the pool flow and the set temperature.

Pool (with pool shell temperature sensor) Displays the setpoint temperature, the start temperature differential and the current pool temperature.

SUPERVISOR Setpoints Displays the supervisor setpoint temperature by service and the setpoint temperatures by service configured in each heat pump.
Press to access the heat pump counters menu. This menu includes the heat pump energy counter screens.

tte r kW Instantaneous (heat)

NO

5

O: 4

SF: 4

3

It displays instant information regarding the total power consumed, the power supplied broken down by each heat service and the energy performance of the heat pump.

tte fr
EE: 4 SF: 5

kW 9

Instantaneous (cooling) Displays instantaneous information relating to the total power consumed, the power supplied to the cooling service and the energy efficiency of the heat pump.

XXXX t

NO

8

5

SF: 5

kWh
3 33

Current day/month Displays information regarding consumption, energy supplied by service and energy performance of the heat pump on the current day/month.
Note: The energy counter for the current day/month is reset when changing the day/month.

Hitri February
3 8 SF: 57

Wh
4 9

Historical Displays monthly and annual information regarding consumption, energy supplied by service and energy performance of the heat pump.
Note: The values ​​shown correspond to the last 12 completed months, i.e. data for the current month are not included.

three xiire and ENTITY first

Press to access the auxiliary equipment counters menu. This menu contains the energy meter screens for the configured electrical auxiliary equipment.

kW tte

3

7 SF: 4

kWh XXXX t 55
SF: 38

kW
4 3

Instant Displays the total power and the power per service consumed by the electric auxiliaries. Displays the overall energy performance including the heat pump and the electric auxiliaries.

kWh
8 45 3

Current day/month Displays the total energy and the energy per service consumed by the electric auxiliaries on the current day/month. Displays the overall energy performance including the heat pump and the electric auxiliaries on the current day/month.

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kWh Hitri A

8

44

SF: 38

Wh
8 4

Historical Displays monthly and annual information on total and service- specific electrical consumption of electrical auxiliaries. Displays monthly and annual information on overall energy performance, including the heat pump and electrical auxiliaries.
Note: The values ​​shown correspond to the last 12 completed months, i.e. data for the current month are not included.

And:

ON

and:

-kW

Yo:

-kW

Surplus Control Displays information on the status of surplus control, the instantaneous measurement of the network balance and the setpoint for the configured surplus regulation.

Consumption limit Displays information on the status of the consumption limit control, the instantaneous consumption measurement and the setpoint for the configured consumption limitation.

Instantaneous Allows you to view the instantaneous values ​​of energy consumed and injected into the network.

34kWh kWh

Month/Year Allows you to view the monthly and annual values ​​of energy consumed and injected into the grid.

Septxieebtrre e/Year

:

kW

Month/Year Maximeter Allows you to view the monthly and annual values ​​of the maximum power consumed from the electrical grid.

September and/or Year

ri:

Exeete:

38%

Month/Year Coverage Allows you to view the monthly and annual ratio of thermal energy produced in surplus control.

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IS

and tiv

Active demands The active service demands are shown at the top. The active demands of the different heating/cooling zones are shown at the bottom.
Note: If the (MAX) icon is displayed on the icon of any of the service demands, this indicates that the heat pump’s operating limit has been reached, which has not allowed the setpoint for that service to be reached or that it has not been possible to reach it without the support of auxiliary equipment. This condition modifies the general starting criteria of the heat pump so that it may not start up despite there being a demand for the service.

VeVrerii:S _H_V_E

Feh:

8/4/

BBit:: 55

38//4//3

EVO firw:

5

EVO Server:

VeVrer: BA8_eHxt_eVrXiXBrYY_Z

tea:

XX/XX/XX

Bi: XXX Bt: XXX 5

XX/XX/XX XX/XX/XX

_H_VXXBYY_Z XX/XX/XX XX/XX/XX

Veri A BUS A:
H4_iet V H4_tewy V

Version Displays information relating to the control application installed in the controller.
Outdoor unit version (ecoAIR) Displays information relating to the software installed in the outdoor unit in the indoor unit information menu.
BUS APIs version Displays information relating to the communications BUS included in the installed software version.

3.17. ALARMS Menu

Press to access the alarms menu quickly from the main screen.

/7
NOTE: In ecoAIR block installations, an intermediate menu is displayed to
select the unit you want to consult.

Active alarms These screens display the alarms that are active and which do not allow the compressor to start. The button lights up permanently. It also indicates, using icons, whether the heat pump is blocked or has recurring alarms. Active alarm. Recurring
alarm.
Alarm blocking. Allows viewing the existence of active alarms in slave equipment from the block manager (supervisor, IDU ecoAIR).

Reset alarms Allows you to unlock the heat pump if it has been blocked and has gone into EMERGENCY mode due to the repetition of critical alarms. Allows you to cancel the recurring alarm condition that is reset by the repetition of the same alarm.

Troubleshooting

4.1. Comfort deficiencies

If you experience a lack of comfort in the various services, use the following table to identify the most common problems that you can solve yourself.

Indoor ambient temperature: low in HEATING mode, high in COOLING mode

Low DHW temperature

The compressor does not start

Symptom

Possible cause
No power supply.
Heat pump is switched off. The main display shows . Lock due to repeated alarms. lights up permanently red. The main display shows . Heat pump time programming activated. The main display shows .
The main display shows STAND-BY.
Compressor start waiting active. The main display shows xx. EVU signal active. The main display shows .
DHW time programming active.
Night time programming activated. The main display shows . DHW mode disabled. DHW mode disabled by remote control. DHW temperature is between the setpoint and differential.
High punctual demand.
Incorrect operating program.
HEATING / COOLING mode disabled. Outside temperature above / below heating / cooling active / cooling passive cut-off points.
HEATING / COOLING time programming activated.
Night time programming activated. The main display shows .
The compressor is running and reaches the target flow temperature.
The heat pump does not receive demands from the indoor terminals.
High demand for punctual air conditioning.

Remedy Check the circuit breaker. Switch on the heat pump. Deactivate the alarm lock.

If you have not been able to solve the problem with these instructions or if you detect an abnormal operation of the heat pump, contact your technical service to have the installation checked.
4.2. Alarm messages
The heat pump continuously monitors multiple operating parameters. If any of the parameters deviates from the permitted range, the controller activates an alarm and generates a message indicating the error.
When an alarm is activated, the heat pump does not allow the compressor to start. The button lights up permanently in red to indicate that there is a fault and the EMERGENCY state is automatically activated.
Depending on the problem, different situations may occur.
Active alarms Active alarms show the faults that are occurring at that moment. At the beginning of the ALARMS menu, successive screens are displayed in which a text indicating the cause of the alarm is displayed. The button lights up permanently in red and the main screen shows .
If the problem is solved, these alarms are cleared and the heat pump starts operating automatically.
Blocking due to repeated alarms There are some alarms that are critical to the operation of the heat pump and, if repeated more than several times in the same day, trigger a permanent blockage. The button lights up permanently red and the main screen displays .
Even if the problem is solved, a manual unlocking is necessary from the ALARMS menu to restart the heat pump.

DANGER!

Recurring alarms indicate that there is a deficiency in the installation. Contact your technical service as soon as possible to have your installation checked.

All installation, start-up, maintenance and repair work on the equipment must have been carried out by a technical service authorized by ECOFOREST. Any replacement of parts must be carried out by a technical service authorized by ECOFOREST and always using original ECOFOREST spare parts. The buyer must notify the establishment that made the sale in writing of the reason for the lack of conformity, as well as the serial number of the product and the date of purchase, within a period of less than 30 (thirty) days from the time he became aware of said non-conformity. In order for the guarantee to be effective, it is essential that the buyer be in possession of the invoice that supports the date of purchase duly stamped and signed by the establishment that made the sale.
Warranty exclusions The guarantee excludes non-conformities of the product derived from:
Atmospheric or chemical agents, improper use or other causes that do not directly depend on the product. Installation and/or handling of the equipment by unauthorized persons. Installation, maintenance or repair not adjusted to the procedures described in the documentation provided for this purpose by ECOFOREST. Improper transport of the product. Wear of parts resulting from the normal operation of the equipment, except for manufacturing defects. Filling or refilling with water that does not meet the requirements described in the installer’s manual. Using the DHW tank integrated in a model from the Ecoforest range to heat non-potable water or water whose treatment equipment does not work correctly or to heat other media. Damage resulting from excessive pressure or temperature is not the responsibility of Ecoforest. Exceeding the acceptable amounts of chloride and sulphate for the tank. In areas where there are high concentrations of chloride and sulphate in drinking water, consult your distributor for instructions.
Request for intervention under warranty The request for intervention during the warranty period must be sent to the establishment that sold the product, stating in writing the reason for the non-compliance, serial number and date of purchase of the product. Returns of the product will only be accepted when they have been previously accepted in writing by ECOFOREST. Product returns must be made in their original packaging and accompanied by a copy of the legal document that confirms the date of purchase by the establishment that made the sale.
6.1. Authorized distributors and technical service
ECOFOREST has a wide network made up of companies authorized for the distribution and technical assistance of its products. This network will provide you with the information and technical support you need in any situation and in any place.
31

For best performance of the equipment, read this manual carefully before using the Ecoforest heat pump.
Keep this manual for future reference.

Thank you for purchasing an ECOFOREST heat pump.
This manual contains information on the overall operation of the heat pump and on how to use the controller functions. The user can also find information on how to deal with anomalous heat pump performance and some of the most common comfort malfunctions that can be solved without external assistance.
The information contained in this manual is also applicable to the use of the e-SUPERVISOR control panel.
This manual contains two different kinds of warnings that should be heeded, as shown below.

NOTE

Indicates a situation that may cause material damage or malfunction of the equipment. May also be used to indicate practices which are recommended or not recommended for the equipment.

DANGER!

Warning of imminent or potential danger which, if not avoided, may result in injury or even death. May also be used to warn of unsafe practices.

Ecoforest heat pumps are designed to function within heating systems, cooling systems, for the production of domestic hot water, pool heating or other similar uses. The manufacturer is not responsible for any material damage and/or personal injury resulting from improper use or incorrect installation of the equipment.

The heat pump must be installed by a licensed installer in accordance with applicable local regulations and in accordance with the instructions described in the installation manual.

1.1. Safety considerations
The detailed instructions in this section cover important aspects for your safety; as such they must be strictly complied with.

DANGER!

TO

ll the installation and maintenance work must be performed by an authorized technician following

local regulations and according to the instructions described in the heat pump installation manual.

C hildren shall not play with the heat pump.

I mproper installation or use of the equipment could cause electrocution, short circuits, leakage of
working fluids, fire or other personal injury and/or material damage.
Keep the plastic bags included in the packaging out of the reach of children, as they could result in
injury through asphyxia.
Its equipment should not be handled by people with physical, sensory or psychological disabilities,
children and people with no suitable experience or knowledge, unless it is under the supervision or direction of a person responsible for their safety.
If equipment malfunction is detected, contact your technical service to solve any problems that may
have appeared.

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or do not touch any of the internal components during or immediately after heat pump operation; this

can result in burns caused by cold or heat.

DANGER!

The ecoGEO HP heat pumps range must be installed in a place where they are not accessible to the
general public.

The heat pump contains refrigerant. The refrigerants used by Ecoforest are not harmful to the environment as it does not contain chlorine, and therefore does not contribute to the destruction of the ozone layer. In the following table you can consult the flammability and the toxicity characteristics of them:

R410A refrigerant

GWP 2088

Flammability, see the nameplate label

A1

No

R290

3

A3

Table 1.1. Flammability and toxicity properties of refrigerants used by Ecoforest heat pumps.
Under normal operation of the heat pump the toxicity of the refrigerant is nil and there is no risk of explosion. However, the following precautions should be taken in the event of refrigerant leakage.

DANGER!

The refrigerant contained in the heat pump should not be released into the atmosphere, since it
contributes to global warming of the planet (GWP).
The refrigerant should be recovered for recycling or disposal according to current legislation.

or do not directly touch the area where the leak has occurred, as this could result in severe frostbite

injuries.

V

entilate the area immediately.

TO

nyone who has come into contact with refrigerant vapor must evacuate the area immediately and

breathe fresh air.

Direct exposure of the refrigerant to a flame produces toxic gas. However, this gas can be detected

by its odor when at concentrations well below the permitted limits.

TO

1 refrigerants: Direct exposure of the refrigerant to a flame produces a toxic gas. However, he said gas

It is detectable by its smell in concentrations well below the allowed limit.

TO 2L and A3 refrigerants: The refrigerant cannot be reached by any source of ignition. The detection of refrigerant leaks must be carried out with means that do not contain a live flame.

1.2. Maintenance
Ecoforest heat pumps do not require specific maintenance after they are started up. The controller monitors a large number of parameters and will produce a warning if any problem arises. It is simply necessary to ensure that the installation is checked regularly by an authorized installer to make sure that the heat pump is running properly.

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DANGER!

If liquids or fluids are detected in the technical room, contact the technical service to check your
installation.

If there is a leak in the brine circuit, the circuit should only be filled with the appropriate antifreeze
mixture; Otherwise the heat pump may malfunction or even break down.

TO

All maintenance work must be performed by an authorized technician. Improper handling of the

equipment as a whole can result in personal injury and/or damage to materials.

D

o do not spill water or other liquids directly on the heat pump to clean it, as this could cause an electric

shock or fire.

Cleaning and user maintenance shall not be done by children without supervision.

The filling and refilling water must comply with local regulations and the indications shown in the
heat pump installation manual.

The pressure of the brine and production circuits should be checked regularly. The proper circuit pressure values ​​can be found in the information menu. Circuit pressures should be between 0.7 and 2 bar. If the pressure drops below the minimum setting established by your technical service, the heat pump will shut down automatically, the corresponding alarm will go off and equipment status will switch to EMERGENCY.
Use a moist cloth to clean the outside of the heat pump. Do not use abrasive cleaning products that may damage the paint.

1.3. Recycling
The heat pump cannot be disposed of with household waste. When its useful life ends, carry out the disposal of the appliance in accordance with the local
regulations in force, in a correct and respectful way with the environment.

The heat pump contains refrigerant inside. The refrigerants used by Ecoforest are not harmful to the environment, but once their useful life cycle has finished, the refrigerant must be recovered to be recycled or disposed of according to current regulations.

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General description

2.1. Heat pumps

Ecoforest heat pumps are comprised of three main circuits: source circuit, cooling circuit and output circuit. These circuits transport the thermal energy between the source and the various points of consumption (DHW, heating, etc.). The transfer of energy from one circuit to another takes place through heat exchangers, where the higher temperature fluid transfers heat to the fluid at a lower temperature without mixing. The temperature of the source circuit is lower than required for production. Therefore, to transfer the energy between both circuits, the refrigerant undergoes a thermodynamic cycle during which it evaporates at low pressure and temperature and condenses at high pressure and temperature, repeatedly. To carry out this process, the compressor consumes a small amount of electric energy compared to the thermal energy that it supplies. In geothermal heat pumps the source is obtained from the ground, while in aerothermal sources it is obtained from outside air.
Electric energy consumed 20 – 25%

Free energy extracted from the earth 75 – 80%

Energy supplied 100%

Figure 2.1. Operation of a geothermal heat pump in normal conditions.
Electric energy consumed 25%

Free energy extracted from the outside air 75%

Energy supplied 100%

Figure 2.2. Operation of an aerothermal heat pump in normal conditions. The Ecoforest heat pumps include the most advanced technologies to produce heat, cool air and DHW for your home economically and respecting the environment.
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Inverter technology
The compressor and circulation pumps with modulating inverter technology can adapt the thermal power, flow and outlet temperature to any given needs. On the other hand, the starting cycles are considerably reduced, prolonging equipment service life. All this allows users to reduce installation electrical consumption and obtain optimal energy efficiency throughout the year.

HTR technology
High temperature recovery (HTR) system. This heat exchanger is used to raise the DHW storage tank temperature to 70ºC when the heat pump is producing heat or cool air for the home. This technology increases the performance of the heat pump and its energy efficiency, since it reduces the time dedicated to the production of DHW.

Auxiliary integrated hot water equipment
Electrical resistor in the production circuit. This resistor can be used at specific times to cover consumption peaks, achieve high DHW temperatures or act as an emergency unit if the compressor cannot be started up.

Passive cooling technology
The installation can also include an additional exchanger for passive cooling. This exchanger transfers heat directly from the production circuit to the brine circuit without having to use the compressor. The only electrical consumption is by the circulation pumps, thereby obtaining high energy efficiency. This technology allows economical home cooling with moderate outdoor temperatures.

Active cooling technology by cycle inversion
Reversible heat pumps can reverse the operation cycle in the summer to produce active cooling. Thus, the heat pump transports energy from the home to the terrain by using the compressor. This technology can be used to cool the home even in the presence of high outdoor temperatures.

Simultaneous production
The heat pump can produce heat and cold simultaneously, it controls the emission temperature for both services by managing the heat pump and modulating derivation valves.

Comprehensive design
Ecoforest heat pumps include most of the components needed for the installation or heating / cooling and DHW. This simplifies external installation, reducing costs and space.

Options
Active cooling technology by cycle inversion Simultaneous production Passive cooling technology (internal heating exchanger) Passive cooling technology (external heating exchanger) Auxiliary integrated hot water equipment HTR technology

ecoAIR

ecoGEO

ecoGEO Reversible

ecoGEO HP

ecoGEO HP Reversible

Table 2.1. Available options in Ecoforest product range.

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Intelligent, versatile and user-friendly management Direct connection to heating / cooling systems via underfloor heating, heaters or radiators. Control of several different outlet temperatures. Direct pool heat control. Aerothermal brine system control with modulating fan. Control of hybrid aerothermal – geothermal brine systems. Control of all / nothing or modulating external support units. Joint management of several parallel heat pumps. Simultaneous production of heat and cold with non-reversible heat pumps. Combined production of heat and cold by sections with reversible heat pumps. Includes independent time schedule functions for each service (heating, cooling, DHW, pool). Includes independent time schedule functions for peak or valley tariff periods, both in winter and summer. Includes energy meters that show instant and seasonal energy efficiency of the installation. Includes heating system and DHW storage tank antifreeze protection. Continuous monitoring of installation operation and alerts if problems arise. Easy pump function viewing and control via the application interface. Allows the configuration of four “SMART GRID” operating modes. This function can only be used in mains networks that support the “SG Ready”-standard.
2.2. ecoSMART e-SUPERVISOR
The ecoSMART e-SUPERVISOR control panel has been designed to manage the joint operation of several Ecoforest ground source heat pumps via a pLAN network. You can access the following functionalities via the e-SUPERVISOR control panel:
Joint management of systems containing 2 to 6 heat pumps. Global power control and balancing of the hours the different units are in use. Management of block service valves and circulators. Management of block support equipment. Management of simultaneous block heating/cooling production. Energy meters and instantaneous, monthly and annual block performance factors.
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Controller guide

NOTE

The information included below corresponds to application versions that are available at the date on which the document was issued. Other versions, both earlier and later, may differ slightly from the contents found in this section.
Screens or screen contents that are not shown, depending on the heat pump model and the settings configured by the technical service.
If the following screen appears when accessing menu, this means that the service requested has not been enabled by the technical service.

5h

3.1. Control panel
The heat pump control panel has a screen with 6 buttons, like the one shown in the illustration below. The buttons are used to move through the various user menus and to adjust the parameters.

Figure 3.1. Control panel. The general functions of each of the buttons and operation is indicated below.
The ALARMS menu can be accessed directly from anywhere in the application.

The list of user menus can be accessed from anywhere in the application.

The user can return to the previous menu from anywhere in the application.

This allows the user to move through the menu lists. This allows the user to move from one screen to another inside a menu. This is used to adjust the settings of the parameters contained in a screen. This is used from the main menu to access the adjustment of the outlet temperatures for heating
.

and cooling

This allows the user to access the selected menu. This is used to move from one adjustable parameter to another in the same screen. This is used to access the INFORMATION menu directly from the main screen.

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3.2. Main screen
The main screen of the application contains a series of fields with information about heat pump operation.

Status

// 7

Mon

Date and time
4:5 5

Energy meter

Operation program

Operation mode

Active components
Figure 3.2. Description of the main screen.
3.3. Active components
This field shows the main components of the heat pump that are activated. A consumption bar is also shown for the compressor and modulating circulator pumps.
Activated outdoor coil fan (aerothermal heat pumps) Activated fan of the aerothermal outdoor unit (geothermal heat pumps) Brine pump activated
Compressor in start-up phase Compressor activated Number of units with the compressor activated in block installations
Compressor in shut-down phase Compressor start -up is deactivated due to standby between start-ups. The minutes remaining for the compressor to start up are shown alternately with the icon. Production pump activated Heating units activated
Cooling units activated Auxiliary heating/cooling unit activated HTR system activated
DHW recirculation pump activated Crankcase heating activated.

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3.4. Mode
This field shows the icons that indicate the operating modes that are active. Several operating modes can be viewed simultaneously, depending on the heat pump model and the configuration set up by the technical service.
DIRECT HEATING Mode / DIRECT COOLING Mode The heat pump sends hot / cold water directly to the heating / cooling system and adjusts the power supply to the consumption of the home. The outlet temperature and flow are constantly controlled to optimize installation performance. These modes are activated when the heat pump receives a heating / cooling demand from the interior terminals installed in the home (thermostats, th-Tune terminals, thT terminals or TH sensors).
BUFFER HEATING Mode / BUFFER COOLING Mode The heat pump sends hot / cold water to the buffer storage tank of the heating / cooling system. The power supply, flow and outlet temperature are constantly controlled to maintain storage tank temperature and optimize installation performance. These modes are activated when the buffer storage tank temperature is lower / higher than the differential of start-up temperatures.
DHW mode The heat pump sends hot water to increase the temperature of the storage tank so it reaches the DHW setpoint temperature as soon as possible. This mode is activated when the DHW storage tank temperature is lower than the differential of start-up temperatures.
POOL mode The heat pump sends hot water to the pool production exchanger and adjusts the power supply. The outlet temperature and flow are constantly controlled to optimize installation performance. This mode is activated when the heat pump receives a demand for pool production.
LEGIONELLA PROTECTION Mode The heat pump raises the temperature of the storage tank to the final temperature set by the technical service for the legionella protection program. Heating is produced initially by the compressor, followed by activation of the auxiliary DHW system, if there is one, until the final temperature is reached. This mode is activated in compliance with the provisions in the weekly legionella protection program.
DEFROST Mode The heat pump interrupts its normal function, to eliminate the existing frost in the battery. Once the defrost ends, the heat pump will continue with normal operation. This mode is activated according to the parameters configured in the installer menu.
ANTI-FREEZE mode In low outdoor temperature conditions, the heat pump activates the circulating pump and the consumption groups when there is not a thermal request to check the temperature in the circuits, activating the compressor if necessary to prevent the water in the circuits from freezing .
DRYING HEATING FLOOR mode (Only visible with floor drying activated) The heat pump sends hot water directly to the underfloor heating system, adjusting the delivered temperature to the one previously set in the “underfloor heating – floor drying” menu and running for whatever period of time has been set in that menu. Note: After all the stages set in the floor drying program are completed, the heat pump returns to normal operation and this screen disappears. If there are requests for the enabled services, the heat pump deals with them.
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NOTE

Activation of the various OPERATING MODES may be affected by the time schedule functions or heat pump service priorities (DHW, HEATING, COOLING, POOL).
The activation of the HEATING and COOLING operating modes may be affected by service shut down temperatures.

Apart from the icons that define the operating modes, the following icons can also be found in this field.
Operation This indicates thermal energy transfer between circuits and its direction. If the icon is shown continuously, this indicates normal heat pump operation. If the icon flashes, there is a heat pump protection activated. If the icon is shown partially filled, it indicates that the compressor is running, and it is shown empty indicates that the thermal energy is transferred with the compressor off. Energy source Power removal or injection at the energy source.

Cycle inversion The HEAT/COLD production cycle is being inverted. Only for reversible heat pumps.

STAND Stand-by

-BY

The heat pump remains in standby because there is no service request.

3.5. Operation program
The heat pump operation program determines which operation modes can be activated.

WINTER program The heat pump does not allow activation of the PASSIVE COLD and ACTIVE COLD operating modes.
SUMMER program The heat pump does not allow activation of the HEATING operating mode.
COMBINED program The heat pump allows activation of any operating mode.
AUTO program The heat pump automatically switches between the WINTER/SUMMER operating programs, depending on the outside temperature. The temperatures and time required for the switch must be adjusted by the user.
REMOTE Control WINTER / SUMMER program selection is triggered by an external signal.

3.6. Heat pump status
This indicates heat pump availability to service the various heat pump functions.
ON status The heat pump is on and available to activate all its functions.

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ON + EVU status The heat pump is on but the compressor is deactivated by the EVU signal. Secondary functions such as outlet unit start-up, DHW recirculation, etc. can be activated.
ON + SURPLUS CONTROL status The heat pump is on and the comfort conditions are fulfilled to take advantage of the electric surplus.
ON + CONSUMPTION CONTROL status The heat pump is on and adjust the total consumption of the installation to the maximum limit set by the installer.
ON + TARIFF CONTROL status The heat pump is on due to a tariff control schedule or calendar, therefore, the setpoint may vary depending on what is set in the calendars.
ON + SMART GRID status The heat pump is on and fulfilling any SG state.
ON +SG1 (Normal status): The heat pump operates normally according to their configuration.
ON +SG2 (Reduced tariff): We are in a reduced tariff period, so we will take advantage of the lower price of electricity to change heat pump setpoints and produce more heat and cold.
ON +SG3 (Locked status): The heat pump is on, but limits the high consumptions, therefore, it sends a compressor and heater lock signal.
ON +SG4 (Forced status): The heat pump will force the maximum possible consumption in the installation to help balance the grid.
ON + NIGHT SCHEDULE status The heat pump is on and available to activate all its functions, but performance is limited by night-time schedule programming.
OFF status from control panel The heat pump is switched off from the front panel of the controller and is therefore not available to activate any of its functions.
OFF status due to time schedule or calendar The heat pump is off due to an active time schedule or calendar and is therefore not available to activate any of its functions.
OFF status due to data bus signal The heat pump is off due to an external signal through the data bus and is therefore not available to activate any of its functions.
OFF status due to supervisor In facilities with several units operating in parallel, the heat pump is switched off by the supervisor and is therefore not available to activate any of its functions.
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EMERGENCY status from control panel The heat pump is in emergency status, activated manually from the front panel of the controller. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.
EMERGENCY status due to active alarm The heat pump is in emergency status due to an active alarm. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.
EMERGENCY status due to repeated alarms The heat pump is in emergency status due to an alarm that goes off repeatedly. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.

NOTE

The EVU signal is used in some countries by the electricity company to control electrical consumption. The EVU signal prevents energy production by the compressor and the auxiliary equipment. Circulator pumps, valves and other components can be activated to consume energy from the storage systems.

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3.7. List of user menus
Follow the instructions below to browse through the various user menus. Each menu has a series of screens that are used to change heat pump STATUS and OPERATION MODE, adjust comfort parameters and view desired information.

// Mon 4:5

7

5

4:5

User menu

/9

On/Off

Schedule

Heating

User menu

/9

On/Off

Programming

Heating

User menu

3/9

Schedule

Heating

ooling

User menu

4/9

Heating

ooling

DHW/Legionella prot

User menu

5/9

ooling

DHW/Legionella prot

Pool

User menu

/9

XXXXXX
XXXXXX
XXXXXX

DHW/Legionella prot

Pool

e-Manager

User menu

7/9

e-Manager

Information

Alarms

User menu

8/9

e-Manager

Information

Alarms

User menu

9/9

e-Manager Information Alarms

Figure 3.3. Browsing through the list of user menus.

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3.8. Parameter adjustment

Take the following steps to change a parameter:

1. Search for the screen containing the parameter that needs adjusting (see Section 3.7).

2. With the cursor in position 1 press on to enter the screen and move the cursor to the parameter in position 2.

3. Adjust the parameter in position 2 using buttons .

4. Press to accept and move the cursor to position 3.

5. Adjust the parameter in position 3 with buttons .

6. Press to accept and return to position 1.

7. With the cursor in position 1 again, press buttons

to go to the previous or next screen, or to return to the list of

user menus.

Position 1

3/8 In Haebaltei:ng

Position 2

StopT:

Position 3

4:5

3.9. ON/OFF Menu

User Menu

/9

On/Off Programming Heating

/8 On/Off

Unit address:

State:

Program:

AUTO settings

Summer/Winter change

WSiunmtmeerr::

Time to change:

5h

On/Off ODUs

ODU
ODU3

ODU ODU4

ODU5

ODU —

Figure 3.4. Adjusting comfort parameters.
On/Off Displays the direction of the unit. Used to turn the equipment on/off or to activate the EMERGENCY status. Also used to choose the operation program.
Setting up the AUTO program The AUTO program can be used to adjust the outdoor temperatures and the time needed to switch between the WINTER and SUMMER programs.
On/Off ODUs Used to select the outdoor units status between on, off and emergency in block installations with ecoAIR heat pumps.

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On/Off HPs

HP

HP

HP3

HP4

HP5

HP —

On/Off ODUs Time to on next Time to off next

min min

On/Off HPs Used to select the heat pump status between on, off and emergency in block installations with supervisor.
On/Off ODUs 2 Used to set the time to switch the next heat pump ON / OFF if the required service targets are not reached in block installations with ecoAIR heat pumps.

On/Off HPs Time to on next Time to off next

min min

On/Off HPs 2 Used to set the time to switch the next heat pump ON / OFF if the required service targets are not reached in block installations with supervisor.

USnwBiiottacrahddtdsroweiustnsci:ht:

5

pLAN network devices Displays the address of the controllers that are connected to the pLAN network, as well

as their corresponding pGD1 screens.

NOTE

The selected status of the heat pump can be changed automatically using the time schedule functions, calendar or using active alarms.

3.10.
User Menu
On/Off Programming Heating

SCHEDULE menu

/9/9 Programming

/4

aDate/time bHP schedule cServices schedule

/8 Date/Time Day: Date: Time:

Sunday //5
7:5

Date/Time This is used to adjust the day of the week, date (DD/MM/YY) and time (HH:MM 24-hour format) of the controller.

EnDaabilley:saving time Transition time: min

Start: Last

iEinnndMO:ALRTaOSHBtER

at at

SUN 3::SUN

Daylight savings time Used to adjust the settings of the automatic daylight savings time between the seasons (autumn-winter / spring-summer).

User Menu
On/Off Programming Heating

/9 Programming

/4

aDate/time bHP schedule cServices schedule

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Heat pump schedule

Enable:

Day: MONDAY

Opy to: MONDAY

NO

: 4: ON

: : ON

3: : ON

4: 4: OFF

EnHaobllied:ay schedule SStpaMMtooSenne:ttahhs//oDDnaayy SSwtia//crhtedSOtfo//fp 3Month/Day / /

EnNaibglhet:-Time SEFtnoaadmnr:p:tr:essor:
Night-Time Enable: Start: End: ompressor: Fan:

537::%3:
7:5%9%

BC Schedule Used to schedule up to 4 time periods for each day of the week when the heat pump will be turned completely on or off.
Holiday calendar Used to schedule up to 3 periods a year when the heat pump stays on or off.
Night-time Used to set up a daily time period when the maximum speed of the compressor is limited. This function is especially useful to reduce noise emissions at night. Used to disable aerothermal source in hybrid systems during night-time periods. Used to limit the fan speed during night-time periods (ecoAIR).

User Menu
On/Off Programming Heating

/9 Programming

3/4

aDate/time bHP schedule cServices schedule

XXXX schedule Enable: Day: MONDAY opy to: MONDAY : 4: ON : : ON 3: : ON 4: 4: OFF EnXaXbXlXes:chedule Day: MONDAY opy to: MONDAY : 4: ON : : ON 3: : ON 4: 4: OFF

NO —-SET
NO 45 55 4 4

DHW Schedule / Heating Schedule / Cooling Schedule / Pool Schedule / DHW recirculation Schedule
Used to schedule up to 4 time periods for each day of the week. Independent time schedules can be set up for DHW, HEATING, COOLING, POOL and DHW recirculation services. Used to select the type of schedule: AUTO: General heat pump setpoints are applied. SET: Specific setpoints are applied in schedule periods. Note: The setpoints introduced by schedule are applied to the accumulation or delivery temperature depending on the selected service and its configuration.

User Menu
On/Off Programming Heating

/9 Programming

4/4

bHP schedule cServices schedule dTariff control

4/4 Winter/Summer period WoinnterOpTeriod starts Summer period starts on MAR

Winter / summer period Used to adjust the parameters that define the change between the winter and summer tariffs.

D3a:::XyX:XX8X:::MXonsdcahyeOOOdFNFuFFler 4: : ON opy to: ALL

Winter/summer peak/valley tariffs Used to schedule up to 4 time periods for each day of the week. You can set up separate time schedules for peak winter, valley winter, peak summer and valley summer tariffs.
Note: The heat pump’s basic schedule will be applied outside the specified time periods. This makes it possible to establish three types of tariffs (peak / flat / valley) for the winter and summer periods.

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SET NO

XXXX tariff

DHW: Heating: Oil: Pool:

Peak – -5
-5

Valley 5 –

Winter/summer tariffs Used to set different temperatures above the pump setpoint during peak and valley periods in winter/summer for each service.

3.11.
User Menu Programming Heating ooling
3/8 EnHaebaltei:ng
StopT:

HEATING Menu
3/9

Heating This enables the HEATING mode and adjusts the heating cut-off temperature. The HEATING mode is never activated for temperatures above the cut-off setpoint. The icon indicates that there is a time schedule activated in the HEATING mode.

Heating buffer

SetT: DTstart:

5 5

Heating buffer This displays the setpoint temperature of the buffer storage tank and allows adjustments to be made to the start-up temperature differential.

Heating groups

– +

– +

DG:

SG:

5

SG3:

SG4:

Heating units This can be used to adjust the heating target outlet temperatures programmed by the technical service. Each ramp increases or decreases the outlet temperature by 2ºC.

Room terminals

Tset Z: Z: Z3: Z4: Z5:

DTc On/Off On On Off Off Off

Interior terminals Used to show and adjust the inside environment temperature setpoint (Tcons) and the comfort temperature differential (DTc) of the terminals of each outlet unit. Used to turn on and turn off the room terminals from the heat pump.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.

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IN

EnTaebrlme:ontrol AUTO

Tmn Tmx

ZZZZ34::::

343

Z5: 3

XXXXX XXXXX 58
ESmueprpgoerntc:y: 58

User manual
AUTO terminal control Used to enable the automatic control of indoor terminals by bus (TH-Tune / THt). Used to set the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminals setpoints will pivot in the different operating modes.
Note: When this option is activated, the indoor terminals perform automatic setpoint changes depending on whether or not any of the energy efficiency functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding room temperature setpoint in accordance with the operating mode (Tmax for heating / Tmin for cooling). When neither of these functions is activated, the indoor terminals change automatically to the least demanding setpoint. Once the setpoint has been changed automatically, it can be modified by directly adjusting each of the indoor terminals. The new setpoint will remain in effect until such time as the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.
Auxiliary heating This is used to enable the auxiliary heating system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically when any of the alarms are active.
In SUPPORT mode, the auxiliary system is activated automatically for normal HEAT production, as programmed by the technical service.

3.12. COOLING Menu

User Menu

4/9

Heating ooling DHW/Legionella prot

4/8 Enaobollei:ng StopT: Active: Passive:

8

Cooling This is used to enable the COOLING mode and adjust the active and passive cooling cutoff temperatures. The COOLING mode cannot be activated for outside temperatures under the cooling cut-off temperature. Only PASSIVE COOLING can be activated for outside temperatures between passive and active cut-off temperatures. ACTIVE COOLING activation is only allowed for outside temperatures over the active cooling cutoff temperature. The icon indicates that there is a time schedule activated in the COOLING mode.

ooling buffer SetT: DTstart:

8 3

Cooling buffer This displays the setpoint temperature of the cooling buffer storage tank and allows adjustments to be made to the start-up temperature differential.

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ooling groups

– +

– +

3

DG: SG3:

SG: SG4:

Cooling units This can be used to adjust the cooling target outlet temperatures programmed by the technical service. Each ramp increases or decreases the outlet temperature by 2ºC.

Room terminals

Tset Z: Z: Z3: Z4: Z5:

DTc On/Off On On Off Off Off

EnTaebrlme:ontrol AUTO

ZZZ3:::

Tmn 34Tmx

Z4: 3

Z5: 3

Interior terminals Used to show and adjust the inside environment temperature setpoint (Tcons) and the comfort temperature differential (DTc) of the terminals of each outlet unit. Used to turn on and turn off the room terminals from the heat pump.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.
AUTO terminal control Used to enable the automatic control of indoor terminals by bus (TH-Tune / THt). Used to set the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminals setpoints will pivot in the different operating modes.
Note: When this option is activated, the indoor terminals perform automatic setpoint changes depending on whether or not any of the energy efficiency functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding room temperature setpoint in accordance with the operating mode (Tmax for heating / Tmin for cooling). When neither of these functions is activated, the indoor terminals change automatically to the least demanding setpoint. Once the setpoint has been changed automatically, it can be modified by directly adjusting each of the indoor terminals. The new setpoint will remain in effect until such time as the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.

External chiller ESmueprpgoerntc:y:

External chiller This is used to enable the auxiliary cooling system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically when any of the alarms are active.
In SUPPORT mode, the auxiliary system is activated automatically for normal COOLING production, as programmed by the technical service.

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3.13. DHW/LEGIONELLA PROT. Menu

User Menu

5/9

ooling DHW/Legionella prot Pool

5/8 ERneDamHobWltee:control: ON

SetT DTstart:

48 5

SetT HTR:

7

DHW This is used to enable the DHW mode and adjust the setpoint temperature and start-up temperature differential for the DHW storage tank. Used to adjust the setpoint temperature for DHW reheating with the HTR system (available depending on the unit options). The icon indicates that there is a time schedule activated in the DHW mode.

EnDaHbWle: SetpointT: Dtstart:

35 5

DHW Recirculation This is used to enable the DHW recirculation. The icon indicates that there is a time schedule activated for DHW recirculation. Used to set the setpoint temperature and the start-up temperature differential for DHW recirculation (available depending on the unit options).

In Laebglieo:nella

Time:

3:

NO

MWFoerndi:::

TTSuhaeut:::

Sun:

Legionella protection program Used to set up a weekly program for legionella protection. The legionella protection program is deactivated automatically if 5 hours have elapsed without reaching the final temperature set up by the technical service.
Note: Legionella protection programs should be carried out at night, or when there is no DHW consumption.

XXXXX XXXXX 58 ESmueprpgoerntc:y: 58

Auxiliary DHW This is used to enable the auxiliary DHW system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically if there are any active alarms that prevent compressor start-up.
In SUPPORT mode, the auxiliary system is activated automatically for normal DHW production, as programmed by the technical service.

3.14. POOL Menu

User Menu

/9

DHW/Legionella prot Pool e-Manager

EnPaobolle: Remote control: OFF

SetT: DTstart:

5

Pool Used to enable the POOL mode. Used to set the setpoint temperature and the pool start-up temperature differential (available depending on the unit options). The icon indicates that there is a time schedule activated in the POOL mode.

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Pool

Winter program

5

minutes per hour:

Percentage minutes/hour Used to adjust the percentage of minutes/hours that the heat pump dedicates to POOL mode when there are simultaneous heating and pool requests with the WINTER program (available depending on unit options).

HTR system

Winter: Summer:

HTR system Used to enable the POOL production through the HTR independently in the winter and/or summer program.

XXXXX XXXXX 58
Emergency: Support: 58

Auxiliary pool Used to enable the auxiliary POOL system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically if there are any active alarms that prevent compressor start-up.
In SUPPORT mode, the auxiliary system is activated automatically for normal POOL production, as programmed by the technical service.

3.15.
User menu
e-Manager Information Alarms

e-MANAGER menu
7/9

7/9 Surplus control Enable:

Surplus control Used to enable the surplus electricity control.
Note: The surplus control attempts to adjust the network balance (consumption and injection) to the value set in the installer menu at all times.

onsumption control Enable: onsump limit: 3kW

Consumption limit Used to enable the electrical consumption limit control. Used to set the maximum overall consumption value of the electrical installation by means of the heat pump power control.

3.16. INFORMATION Menu

Press for quick access to the information menu from the main screen.

User Menu

8/9

e-Manager Information Alarms

On/Off ODUs

ODU
ODU3

ODU ODU4

ODU5

ODU —

On/Off ODUs (ecoAIR) Used to monitor the status of the outdoor units that are connected to the indoor unit in a block installation of ecoAIR heat pumps.

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On/Off HPs

HP

HP

HP3

HP4

HP5

HP —

7/8
RH

Brine/PrBordiuncetionHeat

OIDunTtl:leett::

35

35959

Press: Pumps: 95

4 bar 87 %

Brine/PrBordiuncetionHeat

Outlet: 35

Inlet: 5 99

DT:

3

5

PVraelsvs:: 95

874 ba%r

7/8 OIunPtlrleoetdt:u:ctiOou5ntd

DT:

3

Press: Pumps: 95

3I59nd9 5 4 bar
87 %

Boiler State
RealT: Regulation:

Off 4
%

hiller Status: RealTemp: Regulation:

Off %

47

Outdoor temperature

OutdoorT:

47

Outdoor StopT Heating: APacstisivveeccooolol::

83

47

Room TtseertminaTlrseal Z: 9 Z: 95 Z3: 3 ZZ45:: 5 37

R%H 3 33 9 3444

XXXXX buffer tank

RealT: SetpointT: DTstart:

499 5
5

On/Off HPs (supervisor) Used to monitor the status of the heat pumps that are connected to the supervisor via the pLAN bus.
Brine/production (ecoGEO) This displays the inlet and return temperatures, temperature difference, current pressure and the percentage of circulator pump regulation in the brine and production circuits or the regulation values ​​of the simultaneous production valves.
Production (ecoAIR) This displays the inlet and return temperatures, temperature difference, current pressure and the percentage of circulator pump regulation in the external and internal module circuits.
Boiler This displays the On/Off status of the boiler, current temperature in the water sensor beneath the boiler, and the boiler input percentage.
Chiller This displays the On/Off status of the chiller, current temperature in the water sensor beneath the chiller, and the chiller input percentage.
Outside temperature This displays the current outside temperature and the outside temperatures for heating and cooling cut-off.
Indoor terminals In installations with indoor terminals equipped with bus communication (Th-T or TH sensors), it displays the indoor setpoint temperature (Tcons), the current temperature (Treal) and the current relative humidity (HR) of the terminals assigned to each outlet unit.
Heating buffer / Cooling buffer This displays the setpoint temperature, the start-up temperature differential and the current temperature of the buffer storage tank.
Note: There are separate screens for the heating and cooling buffer storage tanks. Note: If the icon (MAX) is displayed above the actual temperature, it indicates that an operating limit of the heat pump has been reached and has not been possible to reach the established setpoint or has not been possible to reach without using auxiliary equipment. This condition modifies the general starting up criteria of the heat pump so that it might not start despite there being demand in the service.

44439358

Reg %
934

Heating units / Cooling units This displays the target outlet temperature (Tcons), the current outlet temperature (Treal) and the regulation percentage (Reg) of each outlet unit.
Note: There are separate screens for the heating and cooling outlet units.

3 94

DHW RealT: SDeTtsTt:art: Start comp T:

479 485 43

DHW recirculation

State:

ON

RealT:

479

SDeTtsTt:art:

485

5

Pool vessel Status: Tsup: SetT:

Off 3 37

37

Pool vessel RealT: SetpointT: DTstart:

37 5

DHW Tank This displays the setpoint temperature, the start-up temperature differential and the current temperature of the DHW storage tank.
Note: If the icon (MAX) is displayed above the actual temperature, it indicates that an operating limit of the heat pump has been reached and has not been possible to reach the established setpoint or has not been possible to reach without using auxiliary equipment. This condition modifies the general starting up criteria of the heat pump so that it might not start despite there being demand in the service.
DHW Recirculation Shows the On/Off status of the DHW recirculation system. This displays the setpoint temperature, the start-up temperature differential and the current temperature of the DHW recirculation.
Pool vessel (without pool vessel temperature sensor) Displays the On/Off status of the pool, the current pool outlet temperature and the setpoint temperature.
Pool vessel (with pool vessel temperature sensor) This displays the setpoint temperature, the start-up temperature differential and the current temperature of the POOL.

Off %

XXXXXX SetpointT: 35 -5 —

35 5 —

Supervisor setpoints Displays the setpoint temperature of the supervisor and the heating setpoint temperatures configured for each heat pump.

57 9388
5

Heat pump meters tPoreascsceEsNsTER

Press to access the heat pump meter menu This menu contains the heat pump energy meter screens.

Instantaneous
5 OP: 4 SPF: 4

kW
3

Instantaneous (heating) Displays instantaneous information regarding heat pump consumption, power delivered for heating services and energy efficiency.

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Instantaneous
EER: 4 SPF: 5

kW 9

Instantaneous (cooling) Displays instantaneous information regarding heat pump consumption, power delivered for cooling service and energy efficiency.

current XXXX

Valley SPF:

8 5 5

kWh
3 33

Current day / month
Displays information regarding heat pump consumption, power delivered for each service and energy efficiency on the current day/month. Note: The current day/month energy counter is reset when the day/month changes.

FeHbirsutarryic 3 8
SPF: 57

MWh
4 9

Historical
Displays monthly and yearly information regarding heat pump consumption, power delivered for each service and energy efficiency. Note: The values ​​shown correspond to the last 12 completed months, that is, the data corresponding to the current month is not included.

Auxheaters meters Press ENTER to access

Press to access the auxiliary heaters meter menu. This menu contains the heat pump energy meter screens.

kW Instantaneous

3

7 GSPF: 4

kWh current XXX 55

GSPF: 38

kW
4 3

Instantaneous Displays instantaneous information regarding consumption of the electric auxiliary heaters. Information is shown separately for each service.

kWh
8 45 3

Current day / month
Displays information regarding consumption of the electric auxiliary heaters on the current day/month. Information is shown separately for each service. Displays information regarding energy efficiency of the equipment on the current day/month, including both the heat pump and electrical auxiliary heaters.

kWh AnnHuiasltric

8

44

GSPF: 38

MWh
8 4

Historical
Displays monthly and yearly information regarding consumption of the electric auxiliary heaters. Information is shown separately for each service. Displays information regarding energy efficiency of the equipment on the current day/month, including both the heat pump and electrical auxiliary heaters. Note: The values ​​shown correspond to the last 12 completed months, that is, the data corresponding to the current month is not included.

Surplus control

Status:

ON

Real:

– kW

Setpoint:

– kW

Surplus control
Displays information on the status of the surplus control, the instantaneous measurement of the network balance and the setpoint for the configured surplus regulation.

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HP4_lient V HP4_Gateway V

Outdoor unit version (ecoAIR) Displays information about the control application installed in the outdoor unit controller.
APIs BUS version Displays information about the BUS version included in the software version installed.

3.17. ALARMS Menu

Press for quick access to the alarm menu from the main screen.

User Menu
e-Manager Information Alarms

9/9 Information
a IDU b ODU c ODU

/7 NOTE: In case of ecoAIR block installations an additional menu is shown in order to select the equipment that wants to be consulted.

Alarms
High discharge pressure 4
Alarms
Heat pump 4

Activate alarms

These screens display the alarms that are active and do not allow compressor start-up.

The button stays on.

4

It also uses icons to indicate whether the heat pump is locked down or has recurring

alarms.

Active alarm.

Recurring alarm.

5

Lock-down due to alarms.

Displays the existence of active alarms in a slave of a block installation.

Reset alarms Reset alarms:

Reset alarms Allows to unblock a blocked heat pump and switched to emergency mode by the repetition of a critical alarm. Allows to cancel a recurring alarm condition produced by the repetition of the same alarm.

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Troubleshooting

4.1. Comfort deficiencies
In the event of lack of comfort in any of the services, use the following table to identify the most common problems that users can solve on their own.

Indoor room temperature: low in HEATING mode high in COOLING mode

Low DHW temperature

The compressor does not start up

Symptom

Possible cause No power supply.
The heat pump is switched off. The main screen shows. Block due to repeated alarms. red light stays on. The main screen shows. Heat pump time schedule activated. The main screen shows. The main screen shows STAND-BY.
Activate wait for compressor start-up. The main screen shows xx. Activate EVU signal. The main screen shows. Activate DHW time schedule.
Night-time programming activated. The main screen shows. DHW mode deactivated. DHW mode deactivated by remote control. DHW temperature is between the setpoint and the differential.
High momentary demand.
Incorrect operation program.
HEATING / COOLING mode deactivated. Outdoor temperature high / lower than the heating / active cooling / passive cooling cut-off temperature.
HEATING / COOLING time schedule activated.
Night-time programming activated. The main screen shows. The compressor is running and reaches the target outlet temperature.

Remedy Check the circuit breaker. Switch the heat pump on.
Deactivate the alarm block.

Where

External

cabinet

/8 On/Off

Unit address:

State:

Program:

Reset alarms

Reset alarms:

Adjust or deactivate the time schedule of the heat pump.
No service demands. Check whether there

EnHaebaltep:ump schedule

Day:

MONDAY

3:::opy4t:::o:

MOOOONNNNNDAY

NO

4: 4: OFF

Active demands

are any active demands.
58
Wait until the time by xx passes.

Wait until the EVU signal is deactivated.

Adjust or deactivate the DHW time schedule.

EnDaHbWlsec:hedule

Day:

MONDAY

Opy to: MONDAY

34:::: 44::::

OOOONNNFF

NO 45455

Adjust or program.

deactivate

the

night-timemin
3:

EnNaibglhet-time SEAtnoiadmrr:pUtrn:eists:or:

4573::%%

Activate the DHW mode.

5/8 EnDaHbWle: Remote control: ON

Deactivate DHW remote control.

SDeTtsTtart:

485

SetT HTR:

7

Increase the setpoint temperature and/or

reduces the start-up differential

temperature

Wait 15 – 30 minutes and check DHW

DHW RealT:

3

temperature again.

94

SDeTtsTt:art: Start comp T:

Select the appropriate program.

/8 On/Off Unit address:

State:

Program:

479 485 43

Activate the HEATING / COOLING mode.

EnXaXbXlXeX:X

Adjust

the

heating

/

active

cooling

/ StopT:

passive cooling cut-off temperature.

4/8 Enaobollei:ng

StopT: Active: Passive:

8

Adjust or deactivate the HEATING / COOLING time schedule.

EDnaXayXb:XlXeX:X

MONDAY schedule

Opy to: MONDAY

: 4: ON

: : ON

34:: 4::

OONFF

NO 45 55 4

Adjust or program.

deactivate

the

night-timemin
3:

EnNaibglhet-time Start: End: ompressor: Air Unit:

3: 7:
5% 4%

Adjust the heating / cooling curve and report the event to the technical service.

XXXXXX groups

– +

– +

DG:

SG:

SG3:

SG4:

The heat pump does not receive demands from the interior terminals. High demand for instant heating.

Adjust the setpoint temperature of the interior terminals. Wait a few hours and then check the indoor temperature.

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User manual
If the problem cannot be solved using these instructions or abnormal heat pump operation is detected, please contact the technical service and request that the installation be checked.
4.2. Alarm messages
The heat pump performs cons

References

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