1-9kW Ecoforest Eco GEO Basic User Manual

June 22, 2024
eCOFOREST

1-9kW Ecoforest Eco GEO Basic

Product Information

Specifications

  • Model: ecoGEO HP
  • Refrigerant: R410A (GWP 2088)
  • Inflammability: A1

Product Usage Instructions

Safety Considerations

Ensure the following safety considerations for the ecoGEO HP heat pump:

  • Install in a location inaccessible to unauthorized individuals.
  • Avoid freezing by proper maintenance.
  • In case of refrigerant leakage, ventilate the area immediately and evacuate anyone exposed to the refrigerant vapor.

Maintenance

Use water that complies with local regulations for filling and refilling the heat pump.

Recycling

Follow proper recycling procedures for the heat pump components.

Product Options

The ecoGEO HP is part of the Ecoforest product range, which includes options like ecoAIR, ecoGEO Reversible, and more.

e-SUPERVISOR Panel

Refer to the e-SUPERVISOR panel for monitoring and controlling the heat pump.

Control Panel

Understand the functions displayed on the control panel, including compressor status, active components, and program operation.

Program Operation

Learn about the different programs available for operating the heat pump efficiently.

Heat Pump Status

Monitor the status of the heat pump, including standby mode and operational status.

FAQs

  • Q: What refrigerant does the ecoGEO HP use?
    • A: The ecoGEO HP uses R410A refrigerant with an A1 inflammability rating and GWP of 2088.
  • Q: How should I handle refrigerant leaks?
    • A: In case of a refrigerant leak, ventilate the area immediately and evacuate anyone exposed to the vapor. Follow proper safety protocols.
  • Q: What type of water should be used for maintenance?
    • A: Use water that meets local regulations for filling and refilling the heat pump to ensure proper operation.

General information

For best performance of the equipment, read this manual carefully before using the Ecoforest heat pump.
Keep this manual for future reference.

Thank you for purchasing an ECOFOREST heat pump.
This manual contains information on the overall operation of the heat pump and on how to use the controller functions. The user can also find information on how to deal with anomalous heat pump performance and some of the most common comfort malfunctions that can be solved without external assistance.
The information contained in this manual is also applicable to the use of the e-SUPERVISOR control panel.
This manual contains two different kinds of warnings that should be heeded, as shown below.

NOTE

Indicates a situation that may cause material damage or malfunctioning of the equipment. May also be used to indicate practices which are recommended or not recommended for the equipment.

DANGER!

Warning of imminent or potential danger which, if not avoided, may result in injury or even death. May also be used to warn of unsafe practices.

Ecoforest heat pumps are designed to function within heating systems, cooling systems, for the production of domestic hot water, pool heating or other similar uses. The manufacturer is not responsible for any material damage and/or personal injury resulting from improper use or incorrect installation of the equipment.

The heat pump must be installed by a licensed installer in accordance with applicable local regulations and in accordance with the instructions described in the installation manual.

1.1. Safety considerations
The detailed instructions in this section cover important aspects for your safety; as such they must be strictly complied with.

DANGER!

A

ll the installation and maintenance work must be performed by an authorized technician following

local regulations and according to the instructions described in the heat pump installation manual.

C hildren shall not play with the heat pump.

I mproper installation or use of the equipment could cause electrocution, short circuits, leakage of
working fluids, fire or other personal injury and/or material damage.
K eep the plastic bags included in the packaging out of the reach of children, as they could result in
injury through asphyxia.
T his equipment should not be handled by people with physical, sensory or psychological disabilities,
children and people with no suitable experience or knowledge, unless it is under the supervision or direction of a person responsible for their safety.
I f equipment malfunction is detected, contact your technical service to solve any problems that may
have appeared.

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D

o not touch any of the internal components during or immediately after heat pump operation; this

can result in burns caused by cold or heat.

DANGER!

T he ecoGEO HP heat pumps range must be installed in a place where they are not accessible to the
general public.

The heat pump contains refrigerant. The refrigerants used by Ecoforest are not harmful to the environment as it does not contain chlorine, and therefore does not contribute to the destruction of the ozone layer. In the following table you can consult the flammability and the toxicity characteristics of them:

Refrigerant R410A

GWP 2088

Flammability, see the nameplate label

A1

No

R290

3

A3

Table 1.1. Flammability and toxicity properties of refrigerants used by Ecoforest heat pumps.
Under normal operation of the heat pump the toxicity of the refrigerant is nil and there is no risk of explosion. However, the following precautions should be taken in the event of refrigerant leakage.

DANGER!

T he refrigerant contained in the heat pump should not be released in the atmosphere, since it
contributes to global warming of the planet (GWP).
T he refrigerant should be recovered for recycling or elimination according to current legislation.

D

o not directly touch the area where the leak has occurred, as this could result in severe frostbite

injuries.

V

entilate the area immediately.

A

nyone who has come into contact with refrigerant vapor must evacuate the area immediately and

breathe fresh air.

D

irect exposure of the refrigerant to a flame produces toxic gas. However, this gas can be detected

by its odor when at concentrations well below the permitted limits.

A

1 refrigerants: Direct exposure of the refrigerant to a flame produces a toxic gas. However, said gas

is detectable by its smell in concentrations well below the allowed limit.

A

2L and A3 refrigerants: The refrigerant cannot be reached by any source of ignition. The detection

of refrigerant leaks must be carried out with means that do not contain a live flame.

1.2. Maintenance
Ecoforest heat pumps do not require specific maintenance after they are started up. The controller monitors a large number of parameters and will produce a warning if any problem arises. It is simply necessary to ensure that the installation is checked regularly by an authorized installer to make sure that the heat pump is running properly.

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DANGER!

I f liquids or fluids are detected in the technical room, contact the technical service to check your
installation.

I f there is a leak in the brine circuit, the circuit should only be filled with the appropriate antifreeze
mixture; otherwise the heat pump may malfunction or even break down.

A

ll maintenance work must be performed by an authorized technician. Improper handling of the

equipment as a whole can result in personal injury and/or damage to materials.

D

o not spill water or other liquids directly on the heat pump to clean it, as this could cause an electric

shock or fire.

C leaning and user maintenance shall not be made by children without supervision.

T he filling and refilling water must comply with local regulations and the indications shown in the
heat pump installation manual.

The pressure of the brine and production circuits should be checked regularly. The proper circuit pressure values can be found in the information menu. Circuit pressures should be between 0.7 and 2 bar. If the pressure drops below the minimum setting established by your technical service, the heat pump will shut down automatically, the corresponding alarm will go off and equipment status will switch to EMERGENCY.
Use a moist cloth to clean the outside of the heat pump. Do not use abrasive cleaning products that may damage the paint.

1.3. Recycling
The heat pump cannot be disposed of with household waste. When its useful life ends, carry out the elimination of the appliance in accordance with the local
regulations in force, in a correct and respectful way with the environment.

The heat pump contains refrigerant inside. The refrigerants used by Ecoforest are not harmful to the environment, but once its useful life cycle has finished, the refrigerant must be recovered to be recycled or disposed of according to current regulations.

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General description

2.1. Heat pumps
Ecoforest heat pumps are comprised by three main circuits: source circuit, cooling circuit and output circuit. These circuits transport the thermal energy between the source and the various points of consumption (DHW, heating, etc.). The transfer of energy from one circuit to another takes place through heat exchangers, where the higher temperature fluid transfers heat to the fluid at a lower temperature without mixing. The temperature of the source circuit is lower than required for production. Therefore, to transfer the energy between both circuits, the refrigerant undergoes a thermodynamic cycle during which it evaporates at low pressure and temperature and condenses at high pressure and temperature, repeatedly. To carry out this process, the compressor consumes a small amount of electric energy compared to the thermal energy that it supplies. In geothermal heat pumps the source is obtained from the ground, while in aerothermal sources it is obtained from outside air.
Electric energy consumed 20 – 25%

Free energy extracted from the earth 75 – 80%

Energy supplied 100%

Figure 2.1. Operation of a geothermal heat pump in normal conditions.
Electric energy consumed 25%

Free energy extracted from the outside air 75%

Energy supplied 100%

Figure 2.2. Operation of an aerothermal heat pump in normal conditions. The Ecoforest heat pumps include the most advanced technologies to produce heat, cool air and DHW for your home economically and respecting the environment.
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Inverter technology
The compressor and circulation pumps with modulating inverter technology can adapt the thermal power, flow and outlet temperature to any given needs. On the other hand, the starting cycles are considerably reduced, prolonging equipment service life. All this allows users to reduce installation electrical consumption and obtain optimum energy efficiency throughout the year.

HTR technology
High temperature recovery (HTR) system. This heat exchanger is used to raise the DHW storage tank temperature to 70ºC when the heat pump is producing heat or cool air for the home. This technology increases the performance of the heat pump and its energy efficiency, since it reduces the time dedicated to the production of DHW.

Auxiliary integrated hot water equipment
Electrical resistor in the production circuit. This resistor can be used at specific times to cover consumption peaks, achieve high DHW temperatures or act as an emergency unit if the compressor cannot be started up.

Passive cooling technology
The installation can also include an additional exchanger for passive cooling. This exchanger transfers heat directly from the production circuit to the brine circuit without having to use the compressor. The only electrical consumption is by the circulation pumps, thereby obtaining high energy efficiency. This technology allows economic home cooling with moderate outdoor temperatures.

Active cooling technology by cycle inversion
Reversible heat pumps can reverse the operation cycle in the summer to produce active cooling. Thus, the heat pump transports energy from the home to the terrain by using the compressor. This technology can be used to cool the home even in the presence of high outdoor temperatures.

Simultaneous production
The heat pump can produce heat and cold simultaneously, it controls the emission temperature for both services by managing the heat pump and modulating derivation valves.

Comprehensive design
Ecoforest heat pumps include most of the components needed for the installation or heating / cooling and DHW. This simplifies external installation, reducing costs and space.

Options
Active cooling technology by cycle inversion Simultaneous production Passive cooling technology (internal heating exchanger) Passive cooling technology (external heating exchanger) Auxiliary integrated hot water equipment HTR technology

ecoAIR

ecoGEO

ecoGEO Reversible

ecoGEO HP

ecoGEO HP Reversible

Table 2.1. Available options in Ecoforest product range.

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Intelligent, versatile and user-friendly management Direct connection to heating / cooling systems via underfloor heating, heaters or radiators. Control of several different outlet temperatures. Direct pool heat control. Aerothermal brine system control with modulating fan. Control of hybrid aerothermal – geothermal brine systems. Control of all / nothing or modulating external support units. Joint management of several parallel heat pumps. Simultaneous production of heat and cold with non-reversible heat pumps. Combined production of heat and cold by sections with reversible heat pumps. Includes independent time schedule functions for each service (heating, cooling, DHW, pool). Includes independent time schedule functions for peak or valley tariff periods, both in winter and summer. Includes energy meters that show instant and seasonal energy efficiency of the installation. Includes heating system and DHW storage tank antifreeze protection. Continuous monitoring of installation operation and alerts if problems arise. Easy pump function viewing and control via the application interface. Allows the configuration of four “SMART GRID” operating modes. This function can only be used in mains networks that support the “SG Ready”-standard.
2.2. ecoSMART e-SUPERVISOR
The ecoSMART e-SUPERVISOR control panel has been designed to manage the joint operation of several Ecoforest ground source heat pumps via a pLAN network. You can access the following functionalities via the e-SUPERVISOR control panel:
Joint management of systems containing 2 to 6 heat pumps. Global power control and balancing of the hours the different units are in use. Management of block service valves and circulators. Management of block support equipment. Management of simultaneous block heating/cooling production. Energy meters and instantaneous, monthly and annual block performance factors.
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Controller guide

NOTE

The information included below corresponds to application versions that are available at the date on which the document was issued. Other versions, both earlier and later, may differ slightly from the contents found in this section.
Screens or screen contents that are not shown, depending on the heat pump model and the settings configured by the technical service.
If the following screen appears when accessing menu, this means that the service requested has not been enabled by the technical service.

5h

3.1. Control panel
The heat pump control panel has a screen with 6 buttons, like the one shown in the illustration below. The buttons are used to move through the various user menus and to adjust the parameters.

Figure 3.1. Control panel. The general functions of each of the buttons and operation is indicated below.
The ALARMS menu can be accessed directly from anywhere in the application.

The list of user menus can be accessed from anywhere in the application.

The user can return to the previous menu from anywhere in the application.

This allows the user to move through the menu lists. This allows the user to move from one screen to another inside a menu. This is used to adjust the settings of the parameters contained in a screen. This is used from the main menu to access the adjustment of the outlet temperatures for heating
.

and cooling

This allows the user to access the selected menu. This is used to move from one adjustable parameter to another in the same screen. This is used to access the INFORMATION menu directly from the main screen.

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3.2. Main screen
The main screen of the application contains a series of fields with information about heat pump operation.

Status

// 7

Mon

Date and time
4:5 5

Energy meter

Operation program

Operation mode

Active components Figure 3.2. Description of the main screen.
3.3. Active components
This field shows the main components of the heat pump that are activated. A consumption bar is also shown for the compressor and modulating circulator pumps.
Fan activated Brine pump activated Compressor in start-up phase Compressor activated Number of units with the compressor activated in block installations Compressor in shut-down phase Production pump activated Heating units activated Cooling units activated Auxiliary heating/cooling unit activated HTR system activated

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DHW recirculation pump activated
Crankcase heating activated.
3.4. Mode
This field shows the icons that indicate the operating modes that are active. Several operating modes can be viewed simultaneously, depending on the heat pump model and the configuration set up by the technical service.
DIRECT HEATING Mode / DIRECT COOLING Mode The heat pump sends hot / cold water directly to the heating / cooling system and adjusts the power supply to the consumption of the home. The outlet temperature and flow are constantly controlled to optimize installation performance. These modes are activated when the heat pump receives a heating / cooling demand from the interior terminals installed in the home (thermostats, th-Tune terminals, thT terminals or TH sensors).
BUFFER HEATING Mode / BUFFER COOLING Mode The heat pump sends hot / cold water to the buffer storage tank of the heating / cooling system. The power supply, flow and outlet temperature are constantly controlled to maintain storage tank temperature and optimize installation performance. These modes are activated when the buffer storage tank temperature is lower / higher than the differential of start-up temperatures.
DHW mode The heat pump sends hot water to increase the temperature of the storage tank so it reaches the DHW setpoint temperature as soon as possible. This mode is activated when the DHW storage tank temperature is lower than the differential of start-up temperatures.
POOL mode The heat pump sends hot water to the pool production exchanger and adjusts the power supply. The outlet temperature and flow are constantly controlled to optimize installation performance. This mode is activated when the heat pump receives a demand for pool production.
LEGIONELLA PROTECTION Mode The heat pump raises the temperature of the storage tank to the final temperature set by the technical service for the legionella protection program. Heating is produced initially by the compressor, followed by activation of the auxiliary DHW system, if there is one, until the final temperature is reached. This mode is activated in compliance with the provisions in the weekly legionella protection program.
DEFROST Mode The heat pump interrupts its normal function, to eliminate the existing frost in the battery. Once the defrost ends, the heat pump will continue with the normal operation. This mode is activated according the parameters configured in the installer menu.
ANTI-FREEZE mode Even if there is no request, the heat pump activates the heating production, activating the compressor if necessary to prevent the water in the heating circuit from freezing.
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DRYING HEATING FLOOR mode (Only visible with floor drying activated) The heat pump sends hot water directly to the underfloor heating system, adjusting the delivered temperature to the one previously set in the “underfloor heating – floor drying” menu and running for whatever period of time has been set in that menu. Note: After all the stages set in the floor drying program are completed, the heat pump returns to normal operation and this screen disappears. If there are requests for the enabled services, the heat pump deals with them.

NOTE

Activation of the various OPERATING MODES may be affected by the time schedule functions or heat pump service priorities (DHW, HEATING, COOLING, POOL).
The activation of the HEATING and COOLING operating modes may be affected by service shut down temperatures.

Apart from the icons that define the operating modes, the following icons can also be found in this field.
Operation This indicates thermal energy transfer between circuits and its direction. If the icon is shown continuously, this indicates normal heat pump operation. If the icon flashes, there is a heat pump protection activated. If the icon is shown partially filled, it indicates that the compressor is running, and it is shown empty indicates that the thermal energy is transferred with the compressor off. Energy source Power removal or injection at the energy source.

Cycle inversion The HEAT/COLD production cycle is being inverted. Only for reversible heat pumps.

Wait Compressor start-up is deactivated due to standby between start-ups. The minutes remaining for the compressor to start up are shown next to the icon.
STAND No demand. The heat pump remains in standby because there is no demand. -BY

3.5. Operation program
The heat pump operation program determines which operation modes can be activated.

WINTER program The heat pump does not allow activation of the PASSIVE COLD and ACTIVE COLD operating modes.
SUMMER program The heat pump does not allow activation of the HEATING operating mode.
COMBINED program The heat pump allows activation of any operating mode.
AUTO program The heat pump automatically switches between the WINTER/SUMMER operating programs, depending on the outside temperature. The temperatures and time required for the switch must be adjusted by the user.

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REMOTE Control WINTER / SUMMER program selection is triggered by an external signal.
3.6. Heat pump status
This indicates heat pump availability to service the various heat pump functions. ON status The heat pump is on and available to activate all its functions.
ON + EVU status The heat pump is on but the compressor is deactivated by the EVU signal. Secondary functions such as outlet unit start-up, DHW recirculation, etc. can be activated.
ON + SURPLUS CONTROL status The heat pump is on and the comfort conditions are fulfilled to take advantage of the electric surplus.
ON + CONSUMPTION CONTROL status The heat pump is on and adjust the total consumption of the installation to the maximum limit set by the installer.
ON + TARIFF CONTROL status The heat pump is on due to a tariff control schedule or calendar, therefore, the setpoint may vary depending on what is set in the calendars.
ON + SMART GRID status The heat pump is on and fulfilling any SG state.
ON +SG1 (Normal status): The heat pump operates normally according to their configuration.
ON +SG2 (Reduced tariff): We are in a reduced tariff period, so we will take advantage of the lower price of electricity to change heat pump setpoints and produce more heat and cold.
ON +SG3 (Locked status): The heat pump is on, but limits the high consumptions, therefore, it sends a compressor and heater lock signal.
ON +SG4 (Forced status): The heat pump will force the maximum possible consumption in the installation to help balance the grid.
ON + NIGHT SCHEDULE status The heat pump is on and available to activate all its functions, but performance is limited by night-time schedule programming.
OFF status from control panel The heat pump is switched off from the front panel of the controller and is therefore not available to activate any of its functions.
OFF status due to time schedule or calendar The heat pump is off due to an active time schedule or calendar and is therefore not available to activate any of its functions.
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OFF status due to data bus signal The heat pump is off due to an external signal through the data bus and is therefore not available to activate any of its functions.
OFF status due to supervisor In facilities with several units operating in parallel, the heat pump is switched off by the supervisor and is therefore not available to activate any of its functions.
EMERGENCY status from control panel The heat pump is in emergency status, activated manually from the front panel of the controller. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.
EMERGENCY status due to active alarm The heat pump is in emergency status due to an active alarm. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.
EMERGENCY status due to repeated alarms The heat pump is in emergency status due to an alarm that goes off repeatedly. The compressor cannot be started up, but the services can be attended to if there is an auxiliary unit enabled for emergency situations.

NOTE

The EVU signal is used in some countries by the electricity company to control electrical consumption. The EVU signal prevents energy production by the compressor and the auxiliary equipment. Circulator pumps, valves and other components can be activated to consume energy from the storage systems.

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3.7. List of user menus
Follow the instructions below to browse through the various user menus. Each menu has a series of screens that are used to change heat pump STATUS and OPERATION MODE, adjust comfort parameters and view desired information.

// Mon 4:5

7

5

4:5

User menu

/9

On/Off

Schedule

Heating

User menu

/9

On/Off

Programming

Heating

User menu

3/9

Schedule

Heating

ooling

User menu

4/9

Heating

ooling

DHW/Legionella prot

User menu

5/9

ooling

DHW/Legionella prot

Pool

User menu

/9

XXXXXX
XXXXXX
XXXXXX

DHW/Legionella prot

Pool

e-Manager

User menu

7/9

e-Manager

Information

Alarms

User menu

8/9

e-Manager

Information

Alarms

User menu

9/9

e-Manager Information Alarms

Figure 3.3. Browsing through the list of user menus.

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3.8. Parameter adjustment

Take the following steps to change a parameter:

1. Search for the screen containing the parameter that needs adjusting (see Section 3.7).

2. With the cursor in position 1 press on to enter the screen and move the cursor to the parameter in position 2.

3. Adjust the parameter in position 2 using buttons .

4. Press to accept and move the cursor to position 3.

5. Adjust the parameter in position 3 with buttons .

6. Press to accept and return to position 1.

7. With the cursor in position 1 again, press buttons

to go to the previous or next screen, or to return to the list of

user menus.

Position 1

3/8 EnHaebaltei:ng

Position 2

StopT:

Position 3

4:5

3.9. ON/OFF Menu

User Menu

/9

On/Off Programming Heating

/8 On/Off

Unit address:

State:

Program:

AUTO settings

Summer/Winter change

WSiunmtmeerr::

Time to change:

5h

On/Off ODUs

ODU
ODU3

ODU ODU4

ODU5

ODU —

Figure 3.4. Adjusting comfort parameters.
On/Off Displays the direction of the unit. Used to turn the equipment on/off or to activate the EMERGENCY status. Also used to choose the operation program.
Setting up the AUTO program The AUTO program can be used to adjust the outdoor temperatures and the time needed to switch between the WINTER and SUMMER programs.
On/Off ODUs Used to select the outdoor units status between on, off and emergency in block installations with ecoAIR heat pumps.

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On/Off HPs

HP

HP

HP3

HP4

HP5

HP —

On/Off ODUs Time to on next Time to off next

min min

On/Off HPs Used to select the heat pump status between on, off and emergency in block installations with supervisor.
On/Off ODUs 2 Used to set the time to switch the next heat pump ON / OFF if the required service targets are not reached in block installations with ecoAIR heat pumps.

On/Off HPs Time to on next Time to off next

min min

On/Off HPs 2 Used to set the time to switch the next heat pump ON / OFF if the required service targets are not reached in block installations with supervisor.

USnwBiiottacrahddtdsroweiustnsci:ht:

5

pLAN network devices Displays the address of the controllers that are connected to the pLAN network, as well

as their corresponding pGD1 screens.

NOTE

The selected status of the heat pump can be changed automatically using the time schedule functions, calendar or using active alarms.

3.10.
User Menu
On/Off Programming Heating

SCHEDULE menu

/8/9 Programming

/4

aDate/time bSchedule cWeekly schedule

/8 Date/Time Day: Date: Time:

Sunday //5
7:5

Date/Time This is used to adjust the day of the week, date (DD/MM/YY) and time (HH:MM 24-hour format) of the controller.

ETnrDaaabnilsleiy:tsiaovnitnigmtei:me min

Start: Last

in MARH

at

EinndO:LTaOsBtER at

SUN : 3:SUN

Daylight savings time Used to adjust the settings of the automatic daylight savings time between the seasons (autumn-winter / spring-summer).

User Menu
On/Off Programming Heating

/9 Programming

/4

aDate/time bSchedule cWeekly schedule

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/4 EnHaebaltep:ump schedule

Day:

MONDAY

3:::opy4t:::o:

MOOOONNNNDAY

NO

4: 4: OFF

BC Schedule Used to schedule up to 4 time periods for each day of the week when the heat pump will be turned completely on or off.

EnHaobllied:ay schedule SStpaMMtooSenne:ttahhs//oDDnaayy SSwtia//crhtedSOtfo//fp 3Month/Day / /

Holiday calendar Used to schedule up to 3 periods a year when the heat pump stays on or off.

User Menu
On/Off Programming Heating

/9 Programming

3/4

aDate/time bSchedule cWeekly schedule

EnNaibglhet:-Time SEtnadr:t: ompressor: Fan:

37:: 5%

Night-time Used to set up a daily time period when the maximum speed of the compressor is limited. This function is especially useful to reduce noise emissions at night. Used to enable fan speed reduction on ecoAIR models.

EDnaoXaypXyb:XlXteXo:X:scheMMdOOuNNlDDeAAYY : 4: ON : : ON 3: : ON 4: 4: OFF

NO 45 55 4

DHW Schedule / Heating Schedule / Cooling Schedule / Pool Schedule / DHW recirculation Schedule
Used to schedule up to 4 time periods for each day of the week. Independent time schedules can be set up for DHW, HEATING, COOLING, POOL and DHW recirculation services.

User Menu
On/Off Programming Heating

/9 Programming

4/4

bSchedule cWeekly schedule dTariff ontrol

4/4 Winter/Summer period WoinnterOpTeriod starts Summer period starts on MAR

Winter / summer period Used to adjust the parameters that define the change between the winter and summer tariffs.

DaXyX:XXXMXonsdcahyeduler

34:::: 8::::

OOOOFNFNFF

opy to: ALL

Winter/summer peak/valley tariffs Used to schedule up to 4 time periods for each day of the week. You can set up separate time schedules for peak winter, valley winter, peak summer and valley summer tariffs.
Note: The heat pump’s basic schedule will be applied outside the specified time periods. This makes it possible to establish three types of tariffs (peak / flat / valley) for the winter and summer periods.

XXXXXX tariff

Peak Valley

DHW: Heating: Poooolli:ng:

– -5 5 -5 -5

Winter / summer tariffs Used to set different temperatures above the pump setpoint during peak and valley periods in winter/summer for each service.

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3.11.
User Menu Programming Heating ooling
3/8 EnHaebaltei:ng
StopT:

HEATING Menu
3/9

Heating This enables the HEATING mode and adjusts the heating cut-off temperature. The HEATING mode is never activated for temperatures over the cut-off setpoint. The icon indicates that there is a time schedule activated in the HEATING mode.

Heating buffer

SetT: DTstart:

5 5

Heating buffer This displays the setpoint temperature of the buffer storage tank and allows adjustments to be made to the start-up temperature differential.

Heating groups

DG: – + SG: – +

5

SG3:

SG4:

Heating units This can be used to adjust the heating target outlet temperatures programmed by the technical service. Each ramp increases or decreases the outlet temperature by 2ºC.

Room terminals

Tset DTc

Z:

Z:

Z3:

ZZ45::

Interior terminals Used to show and adjust the inside environment temperature setpoint (Tcons) and the comfort temperature differential (DTc) of the terminals of each outlet unit.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.

EZnTa:ebrlme:TmonntrolATUmTOx Z: 3 Z3: 4 Z4: 3 Z5: 3

AUTO terminal control Used to enable the automatic control of indoor terminals by bus (TH-Tune / THt). Used to set the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminals setpoints will pivot in the different operating modes.
Note: When this option is activated, the indoor terminals perform automatic setpoint changes depending on whether or not any of the energy efficiency functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding room temperature setpoint in accordance with the operating mode (Tmax for heating / Tmin for cooling). When neither of these functions is activated, the indoor terminals change automatically to the least demanding setpoint. Once the setpoint has been changed automatically, it can be modified by directly adjusting each of the indoor terminals. The new setpoint will remain in effect until such time as the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.

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Emergency: Support: 58

User manual
Auxiliary heating This is used to enable the auxiliary heating system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically when any of the alarms are active. In SUPPORT mode, the auxiliary system is activated automatically for normal HEAT production, as programmed by the technical service.

3.12. COOLING Menu

User Menu

4/9

Heating ooling DHW/Legionella prot

4/8 Enaobollei:ng StAPocaptsTis:viev:e:

8

Cooling This is used to enable the COOLING mode and adjust the active and passive cooling cutoff temperatures. The COOLING mode cannot be activated for outside temperatures under the cooling cut-off temperature. Only PASSIVE COOLING can be activated for outside temperatures between passive and active cut-off temperatures. ACTIVE COOLING activation is only allowed for outside temperatures over the active cooling cutoff temperature. The icon indicates that there is a time schedule activated in the COOLING mode.

ooling buffer SetT: DTstart:

8 3

Cooling buffer This displays the setpoint temperature of the cooling buffer storage tank and allows adjustments to be made to the start-up temperature differential.

ooling groups

– +

– +

DG:

SG:

3

SG3:

SG4:

Cooling units This can be used to adjust the cooling target outlet temperatures programmed by the technical service. Each ramp increases or decreases the outlet temperature by 2ºC.

Room terminals

Tset DTc

Z:

Z:

ZZZ345:::

Interior terminals Used to show and adjust the inside environment temperature setpoint (Tcons) and the comfort temperature differential (DTc) of the terminals of each outlet unit.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.

49

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EnTaebrlme:ontrol AUTO

Tmn Tmx

ZZZZ34::::

343

Z5: 3

External chiller ESmueprpgoerntc:y:

User manual
AUTO terminal control Used to enable the automatic control of indoor terminals by bus (TH-Tune / THt). Used to set the minimum (Tmin) and maximum (Tmax) indoor ambient temperature values, between which the indoor terminals setpoints will pivot in the different operating modes.
Note: When this option is activated, the indoor terminals perform automatic setpoint changes depending on whether or not any of the energy efficiency functions are activated. When the electrical surplus management or forced consumption functions (SG4) are activated, the terminals automatically change to the most demanding room temperature setpoint in accordance with the operating mode (Tmax for heating / Tmin for cooling). When neither of these functions is activated, the indoor terminals change automatically to the least demanding setpoint. Once the setpoint has been changed automatically, it can be modified by directly adjusting each of the indoor terminals. The new setpoint will remain in effect until such time as the conditions for a new automatic setpoint change are met.
Note: This configuration is associated with the heating and cooling services. If it is modified for the heating service, it will automatically change for the cooling service and vice versa.
External chiller This is used to enable the auxiliary cooling system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically when any of the alarms are active.
In SUPPORT mode, the auxiliary system is activated automatically for normal COOLING production, as programmed by the technical service.

3.13. DHW/LEGIONELLA PROT. Menu

User Menu

5/9

ooling DHW/Legionella prot Pool

5/8 EnDaHbWle: Remote control: ON

SetT DTstart:

48 5

SetT HTR:

7

DHW This is used to enable the DHW mode and adjust the setpoint temperature and start-up temperature differential for the DHW storage tank. Used to adjust the setpoint temperature for DHW reheating with the HTR system (available depending on the unit options). The icon indicates that there is a time schedule activated in the DHW mode.

EnDaHbWle: SetpointT: Dtstart:

35 5

DHW Recirculation This is used to enable the DHW recirculation. The icon indicates that there is a time schedule activated for DHW recirculation. Used to set the setpoint temperature and the start-up temperature differential for DHW recirculation (available depending on the unit options).

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EnLaebglieo:nella

Time:

3:

NO

MWFoerndi:::

TTSuhaeut:::

Sun:

Legionella protection program Used to set up a weekly program for legionella protection. The legionella protection program is deactivated automatically if 5 hours have elapsed without reaching the final temperature set up by the technical service.
Note: Legionella protection programs should be carried out at night, or when there is no DHW consumption.

XXXXX XXXXX 58 ESmueprpgoerntc:y: 58

Auxiliary DHW This is used to enable the auxiliary DHW system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically if there are any active alarms that prevent compressor start-up.
In SUPPORT mode, the auxiliary system is activated automatically for normal DHW production, as programmed by the technical service.

3.14. POOL Menu

User Menu

/9

DHW/Legionella prot Pool e-Manager

EnPaobolle: Remote control: OFF

SDeTtsTt:art:

5

Pool Used to enable the POOL mode. Used to set the setpoint temperature and the pool start-up temperature differential (available depending on the unit options). The icon indicates that there is a time schedule activated in the POOL mode.

Pool

5 Wimnitneurtepsropgerrahmour:

Percentage minutes/hour Used to adjust the percentage of minutes/hours that the heat pump dedicates to POOL mode when there are simultaneous heating and pool requests with the WINTER programme (available depending on unit options).

HTR system Winter: Summer:

HTR system Used to enable the POOL production through the HTR independently in the winter and/or summer program.

XXXXX XXXXX 58 Emergency:
Support: 58

Auxiliary pool Used to enable the auxiliary POOL system in both EMERGENCY and SUPPORT mode.
Note: In EMERGENCY mode, the auxiliary system is activated automatically if there are any active alarms that prevent compressor start-up.
In SUPPORT mode, the auxiliary system is activated automatically for normal POOL production, as programmed by the technical service.

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3.15.
User menu
e-Manager Information Alarms

e-MANAGER menu
7/9

7/9 Surplus control Enable:

Surplus control Used to enable the surplus electricity control.
Note: The surplus control attempts to adjust the network balance (consumption and injection) to the value set in the installer menu at all times.

onsumption control Enable: onsump limit: 3kW

Consumption limit Used to enable the electrical consumption limit control. Used to set the maximum overall consumption value of the electrical installation by means of the heat pump power control.

3.16. INFORMATION Menu

Press for quick access to the information menu from the main screen.

User Menu

8/9

e-Manager Information Alarms

On/Off ODUs

ODU
ODU3

ODU ODU4

ODU5

ODU —

On/Off ODUs (ecoAIR) Used to monitor the status of the outdoor units that are connected to the indoor unit in a block installation of ecoAIR heat pumps.

On/Off HPs

HP

HP

HP3

HP4

HP5

HP —

On/Off HPs (supervisor) Used to monitor the status of the heat pumps that are connected to the supervisor via the pLAN bus.

7/8
RH

OIDunTBtl:rleietnt:e:/PrBor35diuncetion3H595ea9t

Press: Pumps: 95

4 bar 87 %

Brine/PrBordiuncetionHeat

Outlet: 35

Inlet: 5 99

DT:

3 5

PVraelsvs:: 95

874 ba%r

7/8 ProductiOountd

Outlet:

Inlet: 5

DT:

3

PPruemspss:: 95

Ind 35 99
5 874 bar%

Brine/production (ecoGEO) This displays the inlet and return temperatures, temperature difference, current pressure and the percentage of circulator pump regulation in the brine and production circuits or the regulation values of the simultaneous production valves.
Production (ecoAIR) This displays the inlet and return temperatures, temperature difference, current pressure and the percentage of circulator pump regulation in the external and internal module circuits.

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Boiler State RealT: Regulation:

Off 4
%

Boiler This displays the On/Off status of the boiler, current temperature in the water sensor beneath the boiler, and the boiler input percentage.

hiller Status: RealTemp: Regulation:

Off %

Chiller This displays the On/Off status of the chiller, current temperature in the water sensor beneath the chiller, and the chiller input percentage.

47

Outdoor temperature

OutdoorT:

47

OHAuectatidtoivonergc:SotolopT: Passive cool:

8 3

47

Room TtseertminaTlrseal

ZZZZ34::::

3

9953

Z5: 5 7

RH % 333394 44

XXXXX buffer tank

RealT: SDeTtsptoairntt:T:

499 55

XXXXXSXetgTroupRsealT DG: 5 498 SG: 45 4 SG3: 45 43 SG4: 35 35

R%eg 3 94

Outside temperature This displays the current outside temperature and the outside temperatures for heating and cooling cut-off.
Interior terminals In installations with indoor terminals equipped with bus communication (Th-T or TH sensors), it displays the indoor setpoint temperature (Tcons), the current temperature (Treal) and the current relative humidity (HR) of the terminals assigned to each outlet unit.
Heating buffer / Cooling buffer This displays the setpoint temperature, the start-up temperature differential and the current temperature of the buffer storage tank.
Note: There are separate screens for the heating and cooling buffer storage tanks. Note: If the icon (MAX) is displayed above the actual temperature, it indicates that an operating limit of the heat pump has been reached and has been not possible to reach the established setpoint or has not been possible to reach without using auxiliary equipment. This condition modifies the general starting up criteria of the heat pump so that it might not start despite there being demand in the service.
Heating units / Cooling units This displays the target outlet temperature (Tcons), the current outlet temperature (Treal) and the regulation percentage (Reg) of each outlet unit.
Note: There are separate screens for the heating and cooling outlet units.

3 94

DHW RealT: SetT: DTstart: Start comp T:

479 48
5 43

DHW recirculation

State:

ON

RealT:

479

SetT: DTstart:

48 5

DHW Tank This displays the setpoint temperature, the start-up temperature differential and the current temperature of the DHW storage tank.
Note: If the icon (MAX) is displayed above the actual temperature, it indicates that an operating limit of the heat pump has been reached and has been not possible to reach the established setpoint or has not been possible to reach without using auxiliary equipment. This condition modifies the general starting up criteria of the heat pump so that it might not start despite there being demand in the service.
DHW Recirculation This displays the setpoint temperature, the start-up temperature differential and the current temperature of the DHW recirculation.

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5

Pool vessel Status: Tsup: SetT:

37

Pool vessel RealT: SDeTtsptoairntt:T:

Off 3 37

Pool vessel (without pool vessel temperature sensor) Displays the On/Off status of the pool, the current pool outlet temperature and the setpoint temperature.

37 5

Pool vessel (with pool vessel temperature sensor) This displays the setpoint temperature, the start-up temperature differential and the current temperature of the POOL.

Off %

SeXtXpXoXiXnXtT: 35 -5 —

35 5 —

Supervisor setpoints Displays the setpoint temperature of the supervisor and the heating setpoint temperatures configured for each heat pump.

57 93
88 5

Heat pump meters Press ENTER to access

Press to access the heat pump meter menu This menu contains the heat pump energy meter screens.

Instantaneous

5 kW kW
kW

OP: 58 EER:
PF: 58

Instantaneous Displays instantaneous information regarding heat pump consumption, power delivered and energy efficiency.

urrent day 4 kWh 7 kWh kWh SPF: 58

Current day / month
Displays information regarding heat pump consumption, power delivered and energy efficiency on the current day/month. Note: The current day/month energy counter is reset when the day/month changes.

AnHniusatlorical 5 kWh kWh kWh SPF: 58
Auxheaters meters
Press ENTER to access

Historical
Displays monthly and yearly information regarding heat pump consumption, power delivered and energy efficiency. Note: The values shown correspond to the last 12 completed months, that is, the data corresponding to the current month is not included. Press to access the auxiliary heaters meter menu. This menu contains the heat pump energy meter screens.

ElIencsttrainctaalnehoeuaster:

58

Internal:

kW

DHW:

kW

58

Buffer:

kW

Instantaneous Displays instantaneous information regarding consumption of the electric auxiliary heaters.

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EleucrtrreinctaXlXhXeXater:

Internal:

kWh

DHW:

kWh

Buffer:

kWh

Current day / month
Displays information regarding consumption of the electric auxiliary heaters on the current day/month. Note: The current day/month energy counter is reset when the day/month changes.

Historical Annual

Electrical heater:

Internal: DHW: Buffer:

kWh kWh kWh

Surplus control

Status:

ON

Real:

– kW

Setpoint:

– kW

Historical
Displays monthly and yearly information regarding consumption of the electric auxiliary heaters. Note: The values shown correspond to the last 12 completed months, that is, the data corresponding to the current month is not included. Surplus control
Displays information on the status of the surplus control, the instantaneous measurement of the network balance and the setpoint for the configured surplus regulation.

onsuption limit

Status:

OFF

Real:

7 kW

Setpoint:

5 kW

Consumption limit
Displays information on the status of the consumption limit control, the instantaneous measurement of consumption and the setpoint for the configured consumption limit.

e-Manager meters Press ENTER to access

Press to access the e-MANAGER meter menu. This menu includes the e-MANAGER energy meter displays.

Instantaneous
onsumption: Injection:

83kWh 3kWh

Instantaneous Used to display the instantaneous values of the energy consumed and injected into the network.

AnMnounatlh/year onsumption: Injection:

34kWh kWh

Month / Year Used to display the monthly and annual values of the energy consumed and injected into the network.

AnMnauxailmeter month/year

onsumption:

kW

Month / Year maximeter Used to display the monthly and annual values of the maximum energy consumed by the network.

AnMnounatlh/year coverage

Production:

Surplus:

38%

Month / Year coverage Used to display the monthly and annual ratio of thermal energy produced in surplus control.

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Active demands 58

Active demands The upper part displays the active service demands. The lower part displays the active demands of the different heating/cooling zones.
Note: If the icon (MAX) is displayed above the actual temperature, it indicates that an operating limit of the heat pump has been reached and has been not possible to reach the established setpoint or has not been possible to reach without using auxiliary equipment. This condition modifies the general starting up criteria of the heat pump so that it might not start despite there being demand in the service.

VDeaVrteer::sioWnW_HP_V8/D4/_E

Bios: 5

8/4/

Boot: 5

3//3

EVO firmw:

5

EVO Servver:

Version Displays information about the control application installed in the controller.

3.17. ALARMS Menu

Press for quick access to the alarm menu from the main screen.

User Menu

9/9

e-Manager Information Alarms

Alarms Hpriegshsduirsecharge 4
Alarms Heat pump 4

Active alarms

These screens display the alarms that are active and do not allow compressor start-up.

The button stays on.

It also uses icons to indicate whether the heat pump is locked down or has recurring

4

alarms.

Active alarm.

Recurrent alarm.

Lock-down due to alarms.

Alarms in outdoor units (block installations ecoAIR) Indicates generic alarms in specific outdoor units.

5

Reset alarms Reset alarms:

Reset alarms Allows to unblock a heat pump blocked and switched to emergency mode by the repetition of a critical alarm. Allows to cancel a recurring alarm condition produced by the repetition of the same alarm.

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Troubleshooting

4.1. Comfort deficiencies
In the event of lack of comfort in any of the services, use the following table to identify the most common problems that users can solve on their own.

Indoor room temperature: low in HEATING mode high in COOLING mode

Low DHW temperature

The compressor does not start up

Symptom

Possible cause No power supply.
The heat pump is switched off. The main screen shows . Block due to repeated alarms. red light stays on. The main screen shows . Heat pump time schedule activated. The main screen shows . The main screen shows STAND-BY.
Active wait for compressor start-up. The main screen shows xx. Active EVU signal. The main screen shows . Active DHW time schedule.
Night-time programming activated. The main screen shows . DHW mode deactivated. DHW mode deactivated by remote control. DHW temperature is between the setpoint and the differential.
High momentary demand.
Incorrect operation program.
HEATING / COOLING mode deactivated. Outdoor temperature high / lower than the heating / active cooling / passive cooling cut-off temperature.
HEATING / COOLING time schedule activated.
Night-time programming activated. The main screen shows . The compressor is running and reaches the target outlet temperature.

Remedy Check the circuit breaker. Switch the heat pump on.
Deactivate the alarm block.

Where

External

cabinet

/8 On/Off

Unit address:

State:

Program:

Reset alarms

Reset alarms:

Adjust or deactivate the time schedule of the heat pump.
No service demands. Check whether there

EnHaebaltep:ump schedule

Day:

MONDAY

3:::opy4t:::o:

MOOOONNNNDAY

NO

4: 4: OFF

Active demands

are any active demands.
58
Wait until the time by xx passes.

Wait until the EVU signal is deactivated.

Adjust or deactivate the DHW time schedule.

EnDaHbWlsec:hedule

Day:

MONDAY

opy to: MONDAY

34:::: 44::::

OOOONNNFF

NO 45455

Adjust or program.

deactivate

the

night-timemin
3:

EnNaibglhet-time SEAtnoiadmrr:pUtrn:eists:or:

4573::%%

Activate the DHW mode.

5/8 EnDaHbWle: Remote control: ON

Deactivate DHW remote control.

SDeTtsTtart:

485

SetT HTR:

7

Increase the setpoint temperature and/or

reduce the start-up differential

temperature

Wait 15 – 30 minutes and check DHW

DHW RealT:

3

temperature again.

94

SDeTtsTt:art: Start comp T:

Select the appropriate program.

/8 On/Off Unit address:

State:

Program:

479 485 43

Activate the HEATING / COOLING mode.

EnXaXbXlXeX:X

Adjust

the

heating

/

active

cooling

/ StopT:

passive cooling cut-off temperature.

4/8 Enaobollei:ng

StopT: Active: Passive:

8

Adjust or deactivate the HEATING / COOLING time schedule.

EDnaXayXb:XlXeX:X

schedule MONDAY

opy to: MONDAY

: 4: ON

: : ON

34:: 4::

OONFF

NO 45 55 4

Adjust or program.

deactivate

the

night-timemin
3:

EnNaibglhet-time Start: End: ompressor: Air Unit:

3: 7:
5% 4%

Adjust the heating / cooling curve and report the event to the technical service.

XXXXXX groups

– +

– +

DG:

SG:

SG3:

SG4:

The heat pump does not receive demands from the interior terminals. High demand for instant heating.

Adjust the setpoint temperature of the interior terminals. Wait a few hours and then check the indoor temperature.

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If the problem cannot be solved using these instructions or abnormal heat pump operation is detected, please contact the technical service and request that the installation be checked.
4.2. Alarm messages
The heat pump performs constant monitoring of multiple operation parameters. If any of these parameters is not within the normal range of values, the controller will activate an alarm and display a message showing the error, which will be recorded in the ALARMS menu. The heat pump will not allow compressor start-up if there is an alarm activated. The button will light up in red and remain on to indicate the error and the EMERGENCY status will be activated automatically. Different situations can occur, depending on the problem. Active alarms The active alarms show errors that are occurring at that precise moment. The home page of the ALARMS menu shows consecutive screens with text describing the cause of the alarm. The button lights up in red and remains on and the main screen shows . If the problem is solved, these alarms disappear and the heat pump starts to operate automatically. Block due to repeated alarms Certain alarms are critical for heat pump operation. If they are repeated several times on the same day, they block the heat pump permanently. The button lights up in red and remains on and the main screen shows . Even after the problem is solved, the heat pump has to be unblocked manually from the ALARMS menu to start it up again.

DANGER!

R

epeated alarms indicate that there is a malfunction in the installation. Contact the technical service

as soon as possible to check the installation.

4.3. Manual activation of the EMERGENCY status
If the heat pump does not start up and there are no active alarms, the EMERGENCY status can be activated manually from the On/Off menu (Refer to Section 3.9). This will enable the heat pump to use the auxiliary units to provide the emergency services while a solution to the problem is found.
5. Technical specifications
You can download the updated technical data of the Ecoforest heat pump on the web: www.ecoforest.es

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Warranty and technical service

6.1. Manufacturer’s warranty
ECOFOREST is liable for lack of conformity of the product or its spare parts, in compliance with the current regulations of the country where the product is purchased. The warranty is only valid in the country where the product is purchased.
Conditions and validity of the warranty In order for this warranty to be considered valid the following conditions must be verified.
ECOFOREST must allow the product under warranty to be sold in the country where it is going to be installed. The product under warranty must be used exclusively for the purpose that it was designed for. All installation, start- up and repair work carried out on the equipment must be performed by a technical service authorized by ECOFOREST. All replacement of parts must be carried out by a technical service authorized by ECOFOREST and always with original ECOFOREST spare parts. The purchaser must inform in writing the establishment that sold the product of the lack of conformity, as well as the serial number of the product and the date of purchase, within 30 (thirty) days since you became aware of said nonconformity. For the warranty to be effective, the purchaser must present a legal document that supports the date of purchase duly stamped and signed from the establishment that made the sale. Disclaimer of warranty The warranty does not include product non-conformities derived from: Weather conditions, chemical agents, improper use and other causes that do not depend directly on the product. Installation and/or handling of the equipment by unauthorized personnel. Installation, maintenance and repair not adjusted to the procedures described in the documentation for this purpose by ECOFOREST. Improper transportation of the product. Part wear due to normal equipment operation, unless due to a manufacturing defect. Filling or refilling with water that that does not apply the requirements described in the installer manual. Use the DHW tank inside Ecoforest models to heat non-potable water or whose treatment equipment does not work properly or heat other means. Damage resulting from excessive pressure or temperature is not the responsibility of Ecoforest. Exceed the amounts of chloride and sulfate acceptable for the tank. In areas where there are high concentrations of chloride and sulfate in drinking water, consult your dealer for instructions. Request for service under warranty A re

References

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