tp-link VIGI-C4 Series 8MP Full Color Turret Network Camera User Guide

: September 22, 2024
: tp-link

Table of Contents

VIGI-C4 Series 8MP Full Color Turret Network Camera
Specifications:
Product Usage Instructions:
1. Mounting the Camera:
2. Opening the Camera Case:
3. Adjusting Surveillance Angle:
4. Installing Waterproof Cable Attachments:
5. Installing Waterproof Seal for Power Connectors:
- Frequently Asked Questions (FAQ):
Q: What is the power supply requirement for the camera?
Q: How do I reset the camera to factory settings?
Q: How do I initialize the microSD card for local storage?

VIGI-C4 Series 8MP Full Color Turret Network Camera

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Specifications:

Camera Type: Network Camera
Mounting: Wall/Ceiling
Power Supply: 12V DC or PoE (802.3af/at)
MicroSD Card Slot: Yes
Built-in Microphone: Yes

Product Usage Instructions:

1. Mounting the Camera:

Follow these steps to mount the camera securely:

Stick the mounting template to the desired location and drill
holes according to the template.
Choose the appropriate drilling size based on installation
method (with anchors or screws only).
Route the cable through the wall/ceiling or side outlet as per
your preference.
Align the camera base with the camera and snap the camera onto
the base to secure it.

2. Opening the Camera Case:

Use the L-shaped hex metal screwdriver to open the camera case
for further adjustments or maintenance.

3. Adjusting Surveillance Angle:

Loosen the hex screw on the camera base, adjust the surveillance
angle as needed, and tighten the hex screw to secure it in
place.

4. Installing Waterproof Cable Attachments:

If needed, install waterproof cable attachments for the network
interface following the provided instructions.

5. Installing Waterproof Seal for Power Connectors:

Ensure a secure installation of the waterproof seal for power
connectors when using a power adapter to power the camera.

Frequently Asked Questions (FAQ):

Q: What is the power supply requirement for the camera?

A: The camera supports 12V DC or PoE (802.3af/at) power sources.
Ensure compliance with Power Source Class 2 (PS2) or Limited Power
Source (LPS) of IEC 62368-1.

Q: How do I reset the camera to factory settings?

A: Press and hold the “Reset” button for 5 seconds after
unfastening the two fixed screws to remove the cover.

Q: How do I initialize the microSD card for local storage?

A: Insert a microSD card into the slot after unfastening the
cover and initialize it via VIGI app or other management tools
before recording videos.

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Quick Start Guide
*Images may differ from actual products.

Network Camera

6 mm 3.5 mm
Anchors & Screws

Mounting Template

Quick Start Guide
Quick Start Guide

Waterproof Cable Attachments

Waterproof Seal

L-shaped Hex Metal Screwdriver

1 Wall/Ceiling Mounting
1. Drill Holes
Stick the mounting template to the desired mounting place. Drill 4 screw holes and 1 cable hole (for the cable through wall/ceiling) according to the template.
Appropriate drilling size () When installing with anchors = 6 mm (15/64 in) When installing with screws only = 3 mm (1/8 in.)
Cable Hole (For the cable through wall/ceiling)

Appearance

1 Camera Base
2 Reset
Unfasten the two fixed screws to remove the cover. Press for 5 seconds to reset the camera to factory settings.
3 microSD Card Slot Unfasten the two fixed screws to remove the cover. Insert a microSD card for local storage. Initialize the SD card via VIGI app or other management tools before recording videos.
4 Built-in Microphone
5 White LED × 4

1
2 3 4 56

8

9

7 65

6 IR LED × 4 7 Speaker

8 RJ45 Network Interface 9 Power Supply Interface

(supports PoE) *

(12V DC) *

*The camera’s standard power supply is 12V DC or PoE (802.3af/at). The power source should comply with Power Source Class 2 ( PS2) or Limited Power Source(LPS) of IEC 62368-1.

2. Open the Camera Case
Use the L-shaped hex metal screwdriver to loosen the hex screw, and use a screwdriver to gently pry open the camera case. .
Hex screw

3. Secure the Camera
Option 1: Route the cable through the wall/ceiling. Insert anchors into the holes and use screws to affix the camera base. Identify the groove and alignment ridge on the camera. Begin by aligning the base’s rim with the camera’s groove, attaching the ridge side first for a correct fit. Once aligned, proceed to snap the rest of the camera onto the base to secure it.

Option 2: Route the cable through the side outlet. Insert anchors into the holes and use screws to affix the camera base. Identify the groove and alignment ridge on the camera. Begin by aligning the base’s rim with the camera’s groove, attaching the ridge side first for a correct fit. Once aligned, proceed to snap the rest of the camera onto the base to secure it.

Rim Alignment Ridge

Side Outlet Rim

Alignment Ridge

4. Adjust the Surveillance Angle Use the L-shaped hex metal screwdriver to loosen the hex screw on the base, and adjust the surveillance angle as needed.
Pan: 0° to 360°

5. Tighten the Hex Screw Tighten the hex screw to secure the camera to the camera base. Hold the camera and ensure the camera and base are as close together as possible when tightening.
Hex screw

Tilt: 0° to 85°

Rotate: 0° to 360°

Installing Waterproof Cable Attachments
Install the waterproof cable attachments for the network interface if needed.
Note: Make sure each part is securely attached and the waterproof rings are flush to keep out water.

Install Waterproof Seal for Power Connectors
Install the waterproof seal for the power connectors when using a power adapter to power the camera.

Fix Nut Waterproof Waterproof

O-ring Network

Ring

Jacket

Interface

1. Route the network cable through the following components in order: fix nut,

waterproof ring, and then the waterproof jacket.

2. Fix the O-ring to the network interface of the camera and connect the network cables.

3. Attach the network interface with the waterproof jacket, then twist to lock.

4. Insert the waterproof ring into the waterproof jacket. Rotate the fix nut to secure it to the waterproof jacket.

Male Power Connector

Waterproof Seal

Female Power Connector

2 Use Your Camera with an NVR
The camera works with an NVR for easier batch access and management. *Here we use a VIGI NVR as an example.

Network Camera

Network Device
(e.g., Switch or Router)

VIGI NVR

Monitor

Network Camera
Step 1. Connect the Hardware
Connect your cameras to the same network as your NVR (as shown above).
Step 2. Power On the Cameras
Power on your cameras with the PoE power supply or an external power supply.
Note: The camera’s standard power supply is 12V DC or PoE (802.3af/at). The power source should comply with Power Source Class 2 ( PS2) or Limited Power Source(LPS) of IEC 62368-1.

Step 3. Add Cameras with the NVR
Before you start, make sure your NVR is working properly. 1. Right click on the Live View screen, and click Add Camera.
2. Select your camera and click + to add your camera directly.
If you have disabled Plug and Play on your NVR, create a password or use a preset password for your camera.
Note: If you can’t find your camera, refer to FAQ-Q1.
Done! You can now view live video and manage cameras.
Note: For more detailed instructions, refer to the user guides at https://www .tp-link.com/support/

Using your cameras with other NVR brands:
Step 1: Power on your cameras and connect them to the network. Step 2: Activate the cameras using the VIGI Security Manager, TP-Link VIGI app or web management page (refer to the next section). Step 3: Refer to the NVR’s User Manual to add cameras.

More Management Methods

You can also access and manage your cameras via any of the methods below.

Method 1: Via the VIGI Security Manager (Windows only)
View live video and modify camera settings on your computer.
1. Download the VIGI Security Manager on your computer at https://www.tp- link.com/support/download/vigi-s ecurity-manager/.
2. Install the VIGI Security Manager and open it.
3. Cameras on the same network as your computer can be automatically discovered. Go to Settings > Discovered Devices, click + Add to activate your discovered cameras by setting passwords, and follow the instructions to add your cameras.

Method 2: Via the TP-Link VIGI App Remotely view live video, manage cameras, and get instant alerts.
1. Download and install the TP-Link VIGI app.
or
2. Open the TP-Link VIGI app and log in with your TP-Link ID. If you don’t have an account, sign up first.
3. Tap the + button on the top right and follow the app instructions to activate and add your cameras.

Method 3: Via a Web Browser
View live video and modify camera settings via a web browser.
1. Find the camera’s IP address on your router’s client page.
2. On your local computer, open a web browser and enter https://camera’s IP address (https://192.168.0.60 by default).
3. Select your Country/Region and Time Zone.
4. Set a password to activate the camera.
Done. You can view the live video on the Preview page, and go to the Settings page to change camera settings.

Frequently Asked Questions (FAQ)
Q1: What can I do if no cameras are discovered?
· Refresh to discover your camera again.
· Make sure the camera is powered on.
· Make sure your camera and NVR/computer are in the same subnet. If not, use the VIGI Security Manager to set camera’s network parameters.
· Try to add your camera manually.
· For other NVR brands, make sure you have activated the camera by setting a password via the VIGI Security Manager, TP-Link VIGI app or web management page.
· Do not use any other chargers than those recommended. · Do not use damaged charger or USB cable to charge the device. · Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. · Adapter shall be installed near the equipment and shall be easily accessible. · Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid. · Adapter should be used indoors where the ambient temperature is lower than or equal to 40 ¥
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2011/65/EU and (EU)2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/

Q2: How do I know the camera is powered on?
· The IR LED will turn on for 10 seconds once the camera is powered on. If it’s off, you can cover the lens for several seconds and check if the IR LED turns on.
· Check the Ethernet port LED status of the network device your camera is connected to.
For more questions, please refer to https://www.tp-link.com/support/faq/2850/
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Electromagnetic Compatibility Regulations 2016 and Electrical Equipment (Safety) Regulations 2016. The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca
For technical support, replacement services, user guides, and more information, please visit https://www.tp-link.com/support, or simply scan the QR code.