solution fires SLE40i Electric Inset Fire Place Instruction Manual

: September 21, 2024
: Solution Fires

Table of Contents

solution fires SLE40i Electric Inset Fire Place
Product Information
Product Usage Instructions
FAQs
Important Safety Advice
Box Contents
Installation & Operating Instructions
Product Dimensions and Technical Data
Technical Parameters
Operational Instructions
Correct Disposal Of This Product
Solution Fires Warranty
Cleaning, Servicing, and Maintenance
Troubleshooting
References
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solution fires SLE40i Electric Inset Fire Place

Product Information

Specifications

Model: SLE40i and SLE41i
Technology: eTronic 3d flame technology
Usage: Suitable for well-insulated spaces or occasional use
Power Supply: 13 Amp UK three-pin plug
Safety Features: Overheating protection, thermal cut-out
Installation: Must be done under current Standards and Local Codes

Product Usage Instructions

Important Safety Advice
When using electrical appliances, follow these precautions to ensure safe operation:

Do not use the appliance if it is damaged; consult the retailer.
Avoid covering the heater to prevent overheating.
Ensure proper ventilation around the appliance; do not obstruct air circulation.
Do not use the heater in small rooms with occupants incapable of leaving unassisted.
Avoid contact with water or wet environments.
Do not place materials on the appliance that could obstruct airflow.
Do not use the heater outdoors.
Unplug the heater in case of a fault or when not in use for extended periods.

Installation
The complete installation must comply with current Standards and Local Codes. Follow these steps:

Ensure the appliance is placed in a well-insulated space.
Connect the power lead to a standard UK socket outlet.
Ensure the appliance is earthed for safety.
If a fuse replacement is needed, consult a professional to identify the cause of failure.

Controls
Operate the appliance only using manual controls or the supplied remote control:

Avoid using a programmer, timer, or separate remote control system with the heater.
Do not allow children or vulnerable individuals near hot parts of the appliance.

FAQs

Q: Can I use this appliance in wet rooms?

A: No, this appliance should not come into contact with water or be used in wet environments to avoid hazards.

Q: What should I do if the heater is damaged?

A: If the appliance is damaged, do not use it. Contact your retailer for assistance before installation and operation.

Q: Can I leave the heater plugged in when not in use?

A: It is recommended to unplug the appliance when not required for long periods to prevent any potential hazards.

This product is only suitable for well-insulated spaces or occasional use.
To be left with the customer after demonstrating the features of the Solution electric fire.

The complete installation must be carried out under current Standards and Local Codes. The instructions in this manual must be followed to ensure safe operation of the appliance. It should be noted that the requirements and this publication may be superseded during the life of the Fireplace – please refer to www.solutionfires.co.uk for up-to-date instructions.

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2, and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC.

Important Safety Advice

When using electrical appliances, basic precautions should be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

WARNING: If the appliance is damaged, check immediately with your retailer before installation and operation. The heater must not be used if any part of it is damaged.
WARNING: To avoid overheating, do not cover the heater. The heater must not be located immediately below, above, or in front of a fixed socket outlet or electrical connection box.
WARNING: Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided.
WARNING: The appliance carries the Warning Symbol indicating that it must not be covered or has a ‘Do not cover label’. Do not cover or obstruct in any way the heat outlet grille. Overheating will result if the appliance is accidentally covered.
WARNING: Do not place material or garments on the appliance, or obstruct the air circulation around the appliance, for instance by curtains or furniture, as this could cause overheating and a fire risk.
CAUTION: Do not use outdoors.
CAUTION: To avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
CAUTION: Some parts of this appliance around the heater grill can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
CAUTION: The heater must not be positioned or used where it may come into contact with water, for example, but not exclusively, in wet rooms, bathrooms, swimming pools, laundries or used to dry clothes.
CAUTION: Some parts of this appliance can become very hot and cause burns.
CAUTION: Only control the appliance using the manual operations or the supplied remote control described in this manual. Do not use this heater with a programmer, timer, separate remote control system or any other device that switches the heater on automatically.
In the event of a fault unplug the heater.
Unplug the appliance when not required for long periods.
This appliance is supplied with a power lead complete with a molded 13 Amp UK three-pin plug to connect to a standard UK socket outlet. This appliance must be earthed. The plug must be easily accessible after siting the appliance.
Should a new fuse be required, consult a competent person to establish the reason for the fuse failing. Only once the fault is rectified should a new 13A fuse be inserted into the plug.
Use only a dry duster or vacuum cleaner with a brush attachment to clean the appliance. Never use abrasive cleaners, water, steam cleaners, or aerosols on or near the appliance.
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given instruction concerning the use of the appliance in a safe way or are supervised and understand the hazards involved .
Never leave children, the elderly, or vulnerable people unsupervised with a fire that does not have a guard fitted.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be carried out by children without supervision.
Children of less than 3 years should be kept away from the appliance unless continuously supervised.
Children aged from 3 years to 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given instruction concerning the use of the appliance in a safe way or are supervised and understand the hazards involved.
Children aged over 3 and less than 8 years shall not plug in, regulate, clean or maintain the appliance.
Children of any age should not be permitted to play with the appliance or its controls.
If the supply cord is damaged, switch off the mains power at the wall socket immediately. It must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.
Do not use the appliance in rooms with explosive gas (e.g. petrol) or while using inflammable glue or solvent (e.g. when gluing or varnishing parquet floors, PVC, etc.)
Do not insert any objects into the appliance.
This appliance must be connected to a 220/240V AC 50Hz supply.

Remote Control Battery Warning:
Only adults should handle the batteries. Do not allow a child to use the remote control unless the battery cover is securely attached to the battery compartment. All batteries must be disposed of at your local recycling point.

Box Contents

Please check that the following components are included within the box. If anything is missing or damaged, please contact the retailer and do not use the appliance until you have everything.

Appliance with trailing kettle-type socket.
Kettle-type lead with molded 13 Amp plug.
Remote control handset.
Stability/fixing system.
Instruction manual.

Installation & Operating Instructions

Installation Requirements
Before commencing installation of the unit consideration should be given to the following:

Read these instructions thoroughly.
Chamber/opening dimensions.
- MIN 420mm(W) x 570mm(H) x 75mm(D)
- MAX 440mm(W) x 580mm(H) x NO MAX DEPTH
Open chimney/flue must be blocked off to prevent downdrafts and chimney draw.
You will need the suitable tools.
You will need suitable wall plugs for the stability system eyelet.
Select a location that is not prone to moisture.
A 13 amp, 240 Volt socket capable of accommodating a maximum load of 2050 watts must be available close to the appliance. The socket must be accessible at all times and must not be placed directly behind the unit.

DO NOT INSTALL THE APPLIANCE DIRECTLY ON CARPET OR SIMILAR SURFACES WHICH MAY RESTRICT AIR CIRCULATION.

Unpacking & Testing
Carefully remove the unit from the packaging and before installing the unit, test the unit by plugging the power supply into a conveniently located 13 amp earthed socket and run through the controls. Your appliance is supplied with the following items:

Remote Control (2xAAA Batteries included)

Installation Preparation

Before installing the SLE40 or SLE41i, determine which frame is to be fitted. (See Fig.1)
The SLE40i and SLE41i are designed to fit with various frames supplied by Capital.

NOTE – Cast iron frames cannot be used with SLE41i

IMPORTANT – Removing Second Canopy (SLE40i only)
The SLE40i comes supplied with the second canopy fitted. Please follow the steps below to remove the second Canopy when using the cast iron fire frames with the SLE40i.

Remove 2 bright steel screws on each side of the fire with a screwdriver (Fig. 2);
Pull the Canopy forward after the screws are removed; (Fig. 2);
The SLE40i with just a Primary Canopy is shown in Fig. 3

Installation Instructions

Installation

Centrally and in line with the top of the fireplace opening, drill and plug a hole and fit the eyelet (supplied) in the rear wall of the chamber. Ensure the fittings you use are suitable for the structure into which you are fitting the eyelet. (Fig. 4)
Stick the provided foam gasket on the back of the flanges. (Fig. 5)
Position the appliance in front of the fireplace opening and connect the power cables, ensuring no power cables are pinched or trapped. The trailing socket can be located to the left or right of the appliance.
Thread the steel cable of the stability system through the left-hand hole (for SLE40i) or right-hand hole (for SLE41i), in the front of the appliance (1).
Loop it through the eyelet (2) and bring the loose end back through the hole on the opposite side (3) in the front of the appliance.
Then thread again through hole (4) and bring the loose end back through the hole (5).
Without damaging the surface on which the appliance is to be fitted move the appliance into position, gently pulling the steel cable. Do not pull the cable too tightly; the stability system is a safety feature to prevent the fire from falling forward.
Pull the cable and insert the loose end into the hole (6). Cut off any excess cable length with wire cutters if necessary, leaving enough to enable possible future removal if required.
As an alternative method of providing stability, it is possible to screw fix the SLE40i to the wall or back panel through the flanges. Take care when drilling to ensure that the edges of the opening are not “blown”.

WHEN FITTING INTO A CAST IRON (PROVIDENT) BACK PANEL, SEE NOTE.

Installation – Frames
Capital Fires provide alternative Frames for the appliance. Fitting methods are shown below.

Frame Style One – SLE40i and SLE41i
Pressed Steel Trim & Fret (ensure the second canopy is in place)

Unpack the frame from its packaging.
Put the frame towards the appliance. Magnets are on the back of the frame to hold it in place.
Line up the frame and appliance by slightly moving to the left or right. (Fig.8)

Frame Style Two – SLE40i and SLE41i
Trim & Fret (ensure the second canopy is in place)

Unpack the frame from its packaging.
Put the frame towards the appliance. Magnets are on the back of the frame to hold it in place.
Line up the frame and appliance by slightly moving to left or right. (Fig.9)
Place the fret in front of the appliance (Fig.10)
Put the ash pan cover in place (Fig.11)

Frame Style Three – SLE40i only
Cast Iron Fire Frame

Unpack the frame from its packaging.
Ensure the second canopy is removed from the fire. (Fig.3)
Bend the two tabs at the top of the fire forwards to accept the hooks fitted to the frame. (Fig.12)
Hook the frame into the holes of bends. Ensure that the hooks engage in the holes with the weight of the wireframe being borne by the floor or hearth. (Fig. 13, Fig. 14 & Fig.15)
Now fit the Fireframe and screw in the two retaining screws (supplied) at the bottom of the Fireframe behind the ash pan cover. (Fig.16) Take care not to scratch the back panel.
Put the ash pan cover in place (Fig.17) Take care not to scratch the hearth.

Product Dimensions and Technical Data

Product Dimensions SLE40i and SLE41i

Note:
Dimensions stated are in millimeters unless otherwise stated and may be subject to a small tolerance.

Technical Data

Voltage 220-240V AC ~50-60 Hz
Max Power 1700-2000W
No Heater 10W
Motor Heater 12W
Gross Weight (kgs) 9.3kg (SLE40i), 10.8kg (SLE41i)
Efficiency Rating A

Commissioning and Handover
On completion of the installation:

Ensure that the operating instructions for the unit are left with the customer.
Ensure to advise the customer on the correct use of the appliance and how to isolate the unit when required.
Advise the user what to do should smoke or fumes be emitted from the unit.

Technical Parameters

Information requirements for electric local space heaters

Model identifier(s): SLE40i, SLE41i

2.0

|

kW

Properly dispose of batteries according to local regulations.
Any battery may leak electrolyte if mixed with a different battery type if inserted incorrectly if all the batteries are not replaced at the same time, if disposed of in a fire, or if an attempt is made to charge a battery not intended to be recharged.

Operational Instructions

NOTE:
The unit can be operated by supplied remote control only. For the unit to operate, the manual ON/OFF switch, (see location in Fig.18) must be switched to the “I” position.

Behind the screen a red light will illuminate when the fire is plugged in, the wall socket switch is on and the manual on/off switch is on. The red light will remain illuminated for 10 seconds to prove there is power to your fire.

Remote Control Buttons and Display

Battery Replacement Remote Control

Battery information

Slide open the battery cover on the back of the remote control.
Install AAA batteries into the remote control.
Replace the battery cover.

NOTE:
Before attempting any operation with the remote, press and slide the battery door (on the back of the remote) open and insert two AAA batteries, checking that the + and – ends of the battery match inside the battery compartment, close the battery door.

NOTE: The unit may emit a slight, harmless odor and smoke when first used. This odor & smoke is normal and it is caused by the internal heating of the internal heater parts and will not occur again.
NOTE: The functions below can be controlled by the remote control. Before using the control method, please ensure that the manual ON/OFF switch is in the “I” position.

Powering ON/OFF the Fireplace

Press the Power button to supply power to all functions of the fireplace and put the fireplace in standby mode and the current room temperature in the vicinity of the fireplace will be shown on the display.
Press the Power button again to turn off all functions.
NOTE: All previous settings are held in memory, so the next time you power up the fireplace, the unit will turn on with the same settings.
Target Temperature Settings – + on Handset Adjust the target temperature to the desired setting (15° to 30°C Range) using the +/PLUS & -/MINUS – See Fig. 20
NOTE: The target temperature must be above the room temperature for the heating function to operate.

Heat on Handset

Press the Heater button to select Full Heat (2000W) – H2 with the red flame symbol will be displayed – see Fig. 21 Press the Heater button again to select Half Heat (1000W) – H1 with the orange flame symbol will be displayed – see Fig. 22
NOTE: On either heat setting, the heat function will turn off when the room temperature reaches the target temperature. The heat function will automatically restart when the room temperature drops 3°C below the target temperature.
Press the Heater button again to turn off the Heater function.
NOTE: The fan will run for approximately 15 seconds after the Heating function is turned off to remove any residual heat for the unit to protect the control components from any potential overheating.

Open Window Device Function – Additional Hidden Functions
This appliance has an open window detection function, When the heater is in operation (H1 or H2), if the ambient temperature drops 5°C within 10 minutes, the digital display will show . It means there is a window or door open or there may be another reason the temperature has dropped suddenly. When this happens, the heater will turn off. To restart the heaters, ensure the reason for the sudden temperature drop is resolved, and then turn the heater back on. See Fig. 23

Fuel Bed Brightness – Fuel on Handset
The brightness setting of the fuel bed color can be adjusted by pressing the fuel bed button to select from the following levels – see Fig. 24

H – High Setting
C – Intermediate/Central Setting
L – Low Setting

Flame Brightness Button – Flam on Handset
The brightness setting of the Flame Picture can also be adjusted by pressing the Brightness button to select from the following levels – see Fig. 25

H – High Setting
C – Intermediate/Central Setting
L – Low Setting
OFF – Turn off the flames

Setting the Time & Day (24 Hour Clock)

Press the Power button to turn the unit on.
Press & hold the Time Setting button for two seconds to display the time & day – see Fig 26 (no numbers shown as time not set).
Press the Time Setting button & the day you are setting will flash – see Fig 27.
Adjust the day setting using the + / PLUS & – / MINUS
Press the Time Setting button & the hour you are setting will flash. Adjust the hour setting using the + /PLUS & -/MINUS buttons .
Press the Time Setting button & the minute you are setting will flash. Adjust the minute setting using the+/PLUS & -/MINUS buttons.
Press the Time Setting button to set the time & exit the time/date set-up.

Setting the Weekly Timer
The Timer allows for two ON/OFF periods (M1/M2) for each day of the week and the timer can be set using the following procedure:

Press the Power button to turn the unit on.
Press & hold Prog for two seconds to enter the timer settings. The settings for the 1st ON/OFF period (M1) for Monday will be shown with the 1st ON time & hour setting f lashing – see Fig 28. The green “on” light bulb signifies that you are setting the on time.
Adjust the hour setting using the Temp + & Temp – buttons and press the Time Setting button to select the minute setting. With the minute setting flashing, adjust the minute setting using the + / PLUS & – /MINUS buttons.
Press the Time Setting button & the display will move to the 1st OFF time setting – see Fig 30. The red “off” light bulb signifies that you are setting the off time.
Repeat steps 2 & 3 to set the 1st OFF time.
Press the Time Setting button & the display will move to the 2nd ON/OFF period (M2) with the 2nd ON time setting displayed.
Repeat steps 2 to 5 to set the 2nd ON/OFF period -see Fig 30.
Press the Time Setting button & the display will move to the 1st ON/OFF period (M1) for Tuesday with the 1st ON time setting displayed.
Repeat steps 2 to 8 for Tuesday’s settings and repeat this process for Wednesday to Sunday’s settings.
Having confirmed Sunday’s settings, exit the timer settings by not using the remote for 10 seconds and the unit will default into normal operating mode.

To activate the timer settings, press the Timer Mode button until the timer symbol is displayed on the screen – see Fig 31.

NOTE:
The time & day must be set before the Timer Mode can be activated. The unit can still be operated normally when in the timer mode using the Heater function.

Correct Disposal Of This Product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Solution Fires Warranty

For Warranty information, terms and conditions and to register for an extended Warranty please scan the QR code below.
Alternatively please visit www.solutionfires.co.uk/warranty/.

Cleaning, Servicing, and Maintenance

NOTE:
There are no user-serviceable components to this appliance. If there are issues that cannot be resolved with your appliance, then please contact your retailer. Allow the product to completely cool before handling or cleaning it.

Switch off and unplug from the power supply before cleaning.
Do not allow water or other liquids to run into the interior of the product, as this could create a fire and/or electrical hazard.
CAUTION: Do not use harsh detergents, chemical cleaners, or solvents as they may damage the surface finish or the plastic components.
Hard floor coverings are in particular, but all floor coverings cause fluff that can be drawn into the air intake. From time to time and no less than every two months, isolate the fire from the mains attach the brush accessory to your vacuum cleaner, and gently vacuum the air intake and outlets. (See image below)

Thermal Safety Cut-Out
A thermal safety cut-out is incorporated into the heater to prevent damage due to overheating. This can happen if the heat outlet is restricted in any way. The heater will switch on once the obstruction has been removed and the heater has cooled. If the cut-out continues to operate intermittently, the heater should be switched off and a service agent contacted.

This fire is fitted with LED (Light Emitting Diode) bulbs in place of traditional incandescent bulbs. These generate the same light levels as traditional bulbs, but use a fraction of the energy consumed.

Installation Addendum
When fitting into a cast iron (Provident) back panel:

Always ensure that the mantel fitting instructions are followed. If unsure; seek advice from a specialist installer with experience in this type of installation.
Mantels must be mechanically secured to the wall with suitable fixings.
Back panels should be spaced out so that they sit flush with the inside of the mantel leg (installers must use non-combustible spacers for this).
If a cast iron wireframe is to be attached to the fire, then the fire must be secured using the tie-back fixing method or secured to the back panel in another way. Make sure that the fire cannot be pulled forward and will not come away from the wall if the cast iron fireframe is pulled forward.

Troubleshooting

(IF IN DOUBT isolate the appliance and seek professional advice)

The unit does not switch on:

To make sure it is safe to do so, check the main supply.
To make sure it is safe to do so, check the fuse in the main supply.
Check main power on/off switch is on and red light behind the screen illuminates.
Change the battery in the remote control handset.
If none of the above works, then please refer to your retailer.

The heater smells of burning:

On first uses, there may be a smell as the heating elements burn off residual deposits from manufacture.
After periods of no use, dust can settle on the elements and will burn off. Excessive dust and fluff are a fire risk and should be eliminated by following the service and maintenance steps above.

When the heater is switched on it cuts itself off.

This could be the normal operation of the thermostat having been set to a target temperature, and is fine.
This could be the safety thermal cut-out device operating and may manifest as an E3 error. If this operates, then firstly isolate the appliance from the mains and then check for obstructions to the airflow and remove them. This could be fluff under the fire, for example. Once the obstruction(s) have been removed, let the appliance cool down for 15 minutes, and then reconnect the appliance to the mains and try the appliance again. If the issue persists, then seek the advice of a competent person or your retailer.

The appliance seems to work, but no lights are illuminated.
Please refer to your retailer if your fire is not operating correctly after re-reading these instructions.

The fuel bed flickers
This is normal and is a feature of the appliance giving a realistic flickering ember effect.

My fire makes some sounds
Your fire will make some sounds during normal operation. There are three sources of sound:

Switch/thermostat – During operation these will make quiet clicking sounds and will occur when your heater fan and heating elements are switched on or off.
Flame Effect – To ensure you experience a slow and relaxed flame effect speed, the electric motor provides its drive via an internal gearbox that will emit a faint gear noise.
Fan Heater – just like any fan heater there will be the sound of air being blown into the room.

The thermostat reading on the screen does not match the room temperature.

The thermostat reading is of the ambient temperature near the fire.
It may be necessary to set a higher target temperature in some instances.

Remote control functions not working.

Check batteries.
Remove and replace batteries to “reboot” the handset.
Ensure your handset is pointing towards the fire.

My 7-day program has not worked.
Please ensure you have pointed the controller at the flame picture during all steps of the programming and that the fire is on during all steps too.

Capital Fireplaces,