SAMSUNG BN68-19136J-01 48 OLED 4K Smart TV User Guide
- September 21, 2024
- Samsung
Table of Contents
BN68-19136J-01 48 OLED 4K Smart TV
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Product Information
Specifications
- Model: [Insert Model Number]
- Manufacturer: Samsung
- Country of Origin: South Korea
- Power Source: AC/DC
- Class: II
Product Usage Instructions
Before Reading This Simple User Guide
This TV comes with a Simple User Guide and an embedded User
guide accessible through the menu.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Ensure
to understand the symbols on the product for safe operation.
Installation
Mounting the TV on a Wall:
-
Follow the manufacturer’s instructions precisely for wall
mounting to prevent accidents. -
Do not mount the TV while it is turned on to avoid electric
shock.
Providing Proper Ventilation:
It is recommended to use Samsung-provided parts for ventilation
to prevent product malfunction or injuries due to falling
products.
FAQ
Q: Where can I find the serial number of the product?
A: The serial number can be found on the back of the product or
in the product settings menu.
Q: Can I use a wall mount kit from a different
manufacturer?
A: It is strongly recommended to use parts provided by Samsung
to avoid difficulties with the product or potential injuries.
“`
ENG
Simple User Guide
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
Figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
Country/Region BELARUS GEORGIA ARMENIA AZERBAIJAN KAZAKHSTAN UZBEKISTAN KYRGYZSTAN TAJIKISTAN MONGOLIA UKRAINE MOLDOVA
Samsung Service Centre 810-800-500-55-500 0-800-555-555 0-800-05-555 0-88-555-55-55 8-10-800-500-55-500 (GSM: 7799) 00-800-500-55-500 (GSM: 7799, 0799 (Uztelecom)) 00-800-500-55-500 (GSM: 9977) 8-10-800-500-55-500 (GSM: 7779) 1800-25-55 0-800-502-000 +373-22-667-400
Website www.samsung.com/ru/support www.samsung.com/ge/support www.samsung.com/ru/support www.samsung.com/az/support www.samsung.com/kz_ru/support www.samsung.com/uz_ru/support www.samsung.com/kz_ru/support www.samsung.com/kz_ru/support www.samsung.com/kz_ru/support www.samsung.com/ua/support (Ukrainian) www.samsung.com/ua/support/moldova
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
-01
Before Reading This Simple User Guide
This TV comes with this Simple User Guide and an embedded User guide ( > (left
directional button) > Settings > Support > Open User guide).
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table
below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED
PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature
concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical
earth (ground) is not required. If this symbol is not present on a product
with a mains lead, the product MUST have a reliable connection to protective
earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to
consult the Simple User Guide for further safety related information.
Power
· Do not overload wall outlets, extension cords, or adapters beyond their
voltage and capacity. It may cause fire or electric shock. Refer to the power
specifications section of the manual or the power supply label on the product
for voltage and amperage information.
· Power-supply cords should be placed so that they are not likely to be walked
on or pinched by items placed upon or against them. Pay particular attention
to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
· Never insert anything metallic into the open parts of this apparatus. This
may cause electric shock.
· To avoid electric shock, nevertouch the inside of this apparatus. Only a
qualified technician should open this apparatus.
· Be sure to plug in the power cord until it is firmly seated. When unplugging
the power cord from a wall outlet, always pull on the power cord’s plug. Never
unplug it by pulling on the power cord. Do not touch the power cord with wet
hands.
· If this apparatus does not operate normally – in particular, if there are
any unusual sounds or smells coming from it unplug it immediately and contact
an authorised dealer or Samsung service centre.
· To protect this apparatus from a lightning storm, orto leave it unattended
and unused for a long time, be sure to unplug it from the wall outlet and
disconnect the antenna or cable system. Accumulated dust can cause an
electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
· Use only a properly grounded plug and wall outlet. An improper ground may
cause electric shock or equipment damage. (Class l Equipment only.)
· To turn off this apparatus completely, disconnect it from the wall outlet.
To ensure you can unplug this apparatus quickly if necessary, make sure that
the wall outlet and power plug are readily accessible.
Installation
· Do not place this apparatus near or over a radiator or heat register, or
where it is exposed to direct sunlight.
· Do not place vessels (vases etc.) containing water on this apparatus, as
this can result in a fire or electric shock.
· Do not expose this apparatus to rain or moisture.
· Be sure to contact an authorised Samsung service centre for information if
you intend to install your TV in a location with heavy dust, high or low
temperatures, high humidity, chemical substances, or where it will operate 24
hours a day such as in an airport, a train station, etc. Failure to do so may
lead to serious damage to your TV.
· Do not expose this apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by
the manufacturer. If it is not correctly mounted, the TV may slide or fall and
cause serious injury to a child or adult and serious damage to the TV.
· To orderthe Samsung wall mount kit, contact Samsung service centre.
· Samsung is not responsible for any damage to the product or injury to
yourself or others if you choose to install the wall mount on your own.
· Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or when the consumer fails to follow the
product installation instructions.
· You can install yourwall mount on a solid wall perpendicular to the floor.
Before attaching the wall mount to surfaces other than plaster board, contact
your nearest dealer for additional information. If you install the TV on a
ceiling or slanted wall, it may fall and result in severe personal injury.
· When installing a wall mount kit, we recommend you fasten all four VESA
screws.
· If you want to install a wall mount kit that attaches to the wall using two
top screws only, be sure to use a Samsung wall mount kit that supports this
type of installation. (You may not be able to purchase this type of wall mount
kit, depending on the geographical area.)
· Do not mount the TV at more than a15 degree tilt. · Standard dimensions
forwall mount kits are shown in the
table on the Unpacking and Installation Guide.
Do not install your wall mount kit while your TV is turned on. This may result
in personal injury from electric shock.
· Do not use screws that are longerthan the standard dimension or do not
comply with the VESA standard screw specifications. Screws that are too long
may cause damage to the inside of the TV set.
· Forwall mounts that do not complywith the VESA standard screw
specifications, the length of the screws may differ depending on the wall
mount specifications.
· Do not fasten the screws too firmly. This may damage the product or cause
the product to fall, leading to personal injury. Samsung is not liable for
these kinds of accidents.
· Always have two people mount the TV onto a wall. For 82 inch or larger
models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain a distance of at least
10 cm between the TV and One Connect Box with other objects (walls, cabinet
sides, etc.) to ensure proper ventilation. Failing to maintain proper
ventilation may result in a fire or a problem with the product caused by an
increase in its internal temperature. *: One Connect Box Supported Model Only
· When you install your TVwith a stand or a wall mount, we
strongly recommend you use parts provided by Samsung only. Using parts
provided by another manufacturer may cause difficulties with the product or
result in injury caused by the product falling.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In
particular, do not hang on or destabilise the TV. This action may cause the TV
to tip over, causing serious injuries or death. Follow all safety precautions
provided in the Safety Flyer included with your TV. For added stability and
safety, you can purchase and install the anti-fall device, referring to
“Preventing the TV from falling”. WARNING: Never place a television set in an
unstable location. The television set may fall, causing serious personal
injury or death. Many injuries can be avoided by taking simple precautions
such as: · Always use cabinets or stands or mounting methods recommended by
Samsung. · Always use furniture that can safely support the television set. ·
Always ensure the television set is not overhanging the edge of the supporting
furniture.
· Always educate about the dangers of climbing on furniture to reach the
television set or its controls.
· Always route cords and cables connected to your television so they cannot be
tripped over, pulled or grabbed.
· Never place a television set in an unstable location. · Never place the
television set on tall furniture (for
example, cupboards or bookcases) without anchoring both the furniture and the
television set to a suitable support. · Never place the television set on
cloth or other materials that may be located between the television set and
supporting furniture. · Never place items that might tempt to climb, such as
toys and remote controls, on the top of the television or furniture on which
the television is placed. If the existing television set is going to be
retained and relocated, the same considerations as above should be applied. ·
When you have to relocate or lift the TV for replacement or cleaning, be sure
not to pull out the stand.
Preventing the TV from falling
: Wall-anchor (not supplied) 1. Using the appropriate screws, firmly fasten a
set of
brackets to the wall. Confirm that the screws are firmly attached to the wall.
You may need additional material such as wall anchors
depending on the type of wall. 2. Using the appropriately sized screws, firmly
fasten a set of
brackets to the TV. Forthe screw specifications, referto the standard
screw part in the table on the Unpacking and Installation Guide. 3. Connect
the brackets fixed to the TV and the brackets fixed to the wall with a
durable, heavy-duty string, and then tie the string tightly. Install the TV
nearthe wall so that it does not fall backwards. Connect the string so that
the brackets fixed to the wall are at the same height as or lower than the
brackets fixed to the TV.
Precautions when installing the TV with a stand
(The Frame Series only) When you install the TV with a stand, avoid placing
the stand on the back part of the table surface. Failure to do so may cause
the motion sensor at the bottom of the TV not to work properly.
Operation
· This apparatus uses batteries. In your community, there might be
environmental regulations that require you to dispose of these batteries
properly. Please contact your local authorities for disposal or recycling
information.
· Store the accessories (remote control, batteries, or etc.) in a location
safely out of the reach.
· Do not drop orstrike the product. If the product is damaged, disconnect the
power cord and contact a Samsung service centre.
· Do not dispose of remote control or batteries in a fire. · Do not short-
circuit, disassemble, oroverheat the batteries. · After removing the screen
protective film, never remove
the Polarising film. If the protective film removal label is not found, the
protective film has already been removed. · CAUTION: There is danger of an
explosion if you replace
the batteries used in the remote with the wrong type of battery. Replace only
with the same or equivalent type. · WARNING – Do not use liquid fumigators
containing chemicals, such as mosquito repellent or air freshener, around the
product. If steam comes in contact with the product surface or
enters the product, it may cause stains or malfunction. · WARNING – TO PREVENT
THE SPREAD OF
FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT
ALL TIMES.
Caring for the TV
· To clean this apparatus, unplug the power cord from the wall outlet and wipe
the product with a soft, dry cloth. Do not use any chemicals such as wax,
benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or
detergents. These chemicals can damage the appearance of the TV or erase the
printing on the product.
· The exterior and screen of the TV can get scratched during cleaning. Be sure
to wipe the exterior and screen carefully using a soft cloth to prevent
scratches.
· Do not spraywater or any liquid directly onto the TV. Any liquid that goes
into the product may cause a failure, fire, or electric shock.
01 What’s in the Box?
Make sure the following items are included with your TV. If any items are
missing, contact your dealer.
· Simple User Guide · Warranty Card / Regulatory Guide (Not available in some
locations) · Samsung Smart Remote · Remote Control & Batteries · CI Card
Adapter · TV Power Cord · *Wall Mount Adapter x 2 · One Connect Box · One
Connect Box Power Cord · One Connect Cable x 2 · One Connect cable holder
(forwall mount) · One Connect Box · One Connect Box Power Cord · One
Connect Cable · Web Camera / Lens Cover / Pogo Gender (QN95D Series
only)
: Some of the items specified above may not be included in the package, depending on the model or geographical area. : QN9D, QN8D, S95D Series ***: The Frame Series · The type of battery mayvary depending on the model. · The items’ colours and shapes mayvary depending on the
models. · Cables not included can be purchased separately. · Check for any
accessories hidden behind or in the packing
materials when opening the box.
Warning: Screens can be damaged from direct pressure when handled incorrectly.
We recommend lifting the TV at the edges, as shown. For more information about
handling, refer to the Unpacking and Installation Guide came with this
product.
02 Connecting the TV to the One Connect Box
(One Connect Box Supported Model only)
For more information about how to connect via the One Connect Box, refer to
Unpacking and Installation Guide.
· Do not use the One Connect Box in the upside-down or upright position.
· Take care not to subject the cable to any of the actions below. The One
Connect Cable contains a power circuit.
Bending
Twisting
Pulling
Pressing on
Electric shock
CLASS 1 LASER PRODUCT (The Frame Series only) · Caution – Invisible laser
radiation when open. Do not
stare into beam. Do not bend the One Connect Cable excessively. Do
not cut the cable. Do not place heavy objects on the cable. Do not
disassemble either of the cable connectors. · Caution – Use of controls,
adjustments, orthe performance of procedures other than those specified herein
may result in hazardous radiation exposure.
Using the One Connect cable holder
(QN8D, QN9D, S95D Series only) You can use the One Connect cable holder to
tidy up the cables while installing the wall mount.
Do Not Touch This Screen!
03 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial
Setup. Follow the instructions displayed on the screen and configure the TV’s
basic settings to suit your viewing environment.
· To keep your TV in optimum condition, upgrade to the latest software. Use
the Update Now or Auto update functions on the TV’s menu ( > (left directional
button) > Settings > Support > Software Update > Update Now or Auto update).
The TV won’t turn on.
· Make sure that the power cord is securely plugged into the product and the
wall outlet.
· Make sure that the wall outlet is working and the remote control sensor at
the bottom of the TV is lit and glowing a solid red.
· Try pressing the TV Controller button at the bottom of the TV to make sure
that the problem is not with the remote control. If the TV turns on, refer to
“The remote control does not work”.
The remote control does not work.
· Check if the remote control sensor at the bottom of the TV blinks when you
press the button on the remote control. DU7 Series (except for DU77**
model): If it does not blink, replace the remote control’s batteries. Make
sure that the batteries are installed with their poles (+/) in the correct
direction. Alkaline batteries are recommended for longer battery life. Other
models: When the remote’s battery is discharged, charge the battery using the
USB charging port (C-type), or turn over the remote to expose the solar cell
to light.
· Try pointing the remote directly at the TV from1.5-1.8 m away.
· If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to
pair the remote to the TV. To pair a Samsung Smart Remote, press the and
buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature
measures the light in your room and optimises the brightness of the TV
automatically to reduce power consumption. If you want to turn this off, go to
(left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimisation. · The eco sensor is located at the bottom of the TV. Do
not block the sensor with any object. This can decrease picture brightness.
05 Specifications and Other Information
Specifications
Display Resolution QN8D/QN9D Series: 7680 x 4320 Other models: 3840 x 2160
Sound (Output) DU7/DU8/DU9/Q6D/Q7D Series: 20 W S90D/Q8D/QN8D Series: 40 W
QN90D Series (43″): 20 W QN90D Series (50″): 40 W QN90D Series (55″-98″): 60 W
S95D/QN95D/QN8D Series: 70 W QN9D Series: 90 W LS03D Series (43″-50″): 20
W LS03D Series (55″-85″): 40 W
Power Supply AC100-240V~ 50/60Hz
Power Consumption UE43DU7100U: 115 W, UE50DU7100U: 125 W UE55DU7100U: 130 W,
UE60DU7100U: 140 W UE65DU7100U: 170 W, UE75DU7100U: 180 W UE85DU7100U: 230 W
UE43DU8000U/UE43DU8500U: 135 W UE50DU8000U/UE50DU8500U: 145 W
UE55DU8000U/UE55DU8500U: 165 W UE65DU8000U/UE65DU8500U: 215 W
UE75DU8000U/UE75DU8500U: 260 W UE85DU8000U: 320 W, UE98DU9000U: 510 W
QE43Q60DAU: 130 W, QE50Q60DAU: 145 W QE55Q60DAU: 150 W, QE65Q60DAU: 175 W
QE75Q60DAU: 235 W, QE85Q60DAU: 285 W QE55Q70DAU: 210 W, QE65Q70DAU: 250 W
QE75Q70DAU: 330 W, QE85Q70DAU: 365 W QE50Q80DAU: 230 W, QE55Q80DAU: 255 W
QE65Q80DAU: 305 W, QE75Q80DAU: 400 W QE85Q80DAU: 450 W QE55QN85DBU: 200 W,
QE65QN85DBU: 255 W QE75QN85DBU: 335 W, QE85QN85DBU: 390 W QE43QN90DAU: 145 W,
QE50QN90DAU: 175 W QE55QN90DAU: 230 W, QE65QN90DAU: 295 W QE75QN90DAU: 305 W,
QE85QN90DAU: 385 W QE98QN90DAU: 445 W, QE55QN95DAU: 240 W
· You will need a Samsung Account to access our networkbased smart services.
If you choose not to log in, you will only get a connection to terrestrial TV
(applicable to devices with tuners only) and external devices, e.g. via HDMI.
· When installing the 43LS03D model as a wall mount, it can be installed
vertically and used. Some features may not support portrait mode orfull
screen. The initial setup is optimised for landscape mode.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV,
and then use the Control menu. The Control menu appears when the TV Controller
button is pressed while the TV is On. · The position and shape of the buttons
at the bottom of
the TV may differ depending on the model. · The screen may dim if the
protective film on the
SAMSUNG logo or the bottom of the TV is not detached. If protective film is
attached, remove the film.
You can turn on or off the microphone by using the switch at the bottom or
rear bottom of the TV. If microphone is turned off, All voice and sound
features using microphone are not available. · This function is supported only
in QN8D/QN9D/
Q7D/Q8D/QN8D/QN9D/S8D/S9D/The Frame Series. · The position and shape of
the microphone switch may differ depending on the model. · During analysis
using data from the microphone, the data is not saved.
Connecting the camera to the product
(QN95D Series only)
When you connect a camera, you can use home workouts, and other new features
with the camera.
Control menu TV Controller button / Remote control sensor / Microphone switch / Motion Sensor TV Controller button / Remote control sensor Microphone switch · In Art mode, the Remote control sensor at the bottom of the TV remains off. *: The Frame Series only
How to turn on and off the Microphone
Type A
Type B
Type C
Type D
: On/Off Switch
Resolution
1920 x 1080, 30 fps (FHD)
Automatic lighting correction
YES
Viewing angle
85 °
04 Troubleshooting and Maintenance
Troubleshooting
For more information, refer to “Troubleshooting” in the User guide.
(left directional button) > Settings > Support > Open User guide > Troubleshooting If none of the troubleshooting tips apply, please visit “www. samsung.com” and click Support or contact the Samsung service centre. · This panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
QE65QN95DAU: 260 W, QE75QN95DAU: 310 W QE85QN95DAU: 415 W, QE55S90DAU: 300 W
QE65S90DAU: 400 W, QE77S90DAU: 500 W QE55S95DAU: 350 W, QE65S95DAU: 440 W
QE77S95DAU: 600 W QE48S90DAE: 220 W, QE55S90DAE: 330 W QE77S90DAE: 500 W,
QE83S90DAE: 700 W QE65QN800DU/QE65QN900DU: 370 W QE75QN800DU: 395 W,
QE75QN900DU: 430 W QE85QN800DU: 430 W, QE85QN900DU: 475 W QE43LS03DAU: 110 W,
QE50LS03DAU: 120 W QE55LS03DAU: 170 W, QE65LS03DAU: 215 W
QE75LS03DAU/QE85LS03DAU: 290 W
Operating Temperature 10 °C to 40 °C (50 °F to 104 °F) Operating Humidity 10 %
to 80 %, non-condensing Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity 5 % to 95 %, non-condensing
Notes · This device is a Class B digital apparatus. · For information about
the power supply, and more
information about power consumption, refer to the information on the label
attached to the product. On most models, the label is attached to the back
of
the TV. (On some models, the label is inside the cover terminal.) On One
Connect Box models, the label is attached to the bottom of the One Connect
Box. · To connect a LAN cable, use a CAT 7 (STP type) cable for the
connection. (100/10 Mbps) Shielded Twisted Pair · The images and
specifications of the Unpacking and Installation Guide may differ from the
actual product.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the
product has no defect (i.e., where the user manual has not been read). (b) You
bring the unit to the Samsung service centre, but it is found that the product
has no defect (i.e., where the user manual has not been read). You will be
informed of the administration fee amount before a technician visits.
Hereby, Samsung declares that this radio equipment is in compliance with
Directive 2014/53/EU and the relevant UK statutory requirements. The full text
of the declaration of conformity is available at the following internet
address: http://www.samsung.com go to Support and enter the model name. This
equipment may be operated in all EU countries and in the UK. The 5 GHz WLAN
(Wi-Fi) function of this equipment may only be operated indoors. RF max
transmitter power : 100 mW at 2.4 GHz – 2.4835 GHz, 100 mW at 5.15 GHz – 5.25
GHz & 5.47 GHz – 5.725 GHz, 100 mW at 5.25 GHz – 5.35 GHz.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it
continues to draw a small amount of power. To decrease power consumption,
unplug the power cord when you don’t intend to use the TV for a long time.
References
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- პროდუქტთან დაკავშირებული დახმარება და მხარდაჭერა - მიიღე დახმარება, მოიძიე პასუხები | Samsung საქართველო
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