X-SENSE SBS50 Base Station Complete Home Safety Hub User Manual

: September 20, 2024
: X-SENSE

X-SENSE SBS50 Base Station Complete Home Safety Hub

Introduction

All X-Sense combination smoke and carbon monoxide alarms conform with regulatory requirements, including UL 217 and UL 2034 standards and are designed to detect both smoke and carbon monoxide.

This alarm supports Link+ Pro. Please note the following:

Only devices that are advertised as supporting Link’ Pro can be connected to the app via the base station.
Link’ Pro supports both base station connection and a customizable wireless network as separate networks. You can only connect a device to one of them at a time. If you connect them to the base station, you’ll receive app notifications but lose the customizable wireless network. Choosing the customizable wireless network means disconnecting from the base station and losing app notifications. Wireless interconnection is supported regardless of your choice.
This device can be interconnected with other Link’ series devices to create a customizable wireless network.
Switching between the base station and customizable wireless network is simple and can be done at any time by following the corresponding adding method.
Please note that the interlinked test function is not supported by the base station.

Product Overview

XPOA-MR Combination Alarm

S8S50 Base Station

Package Contents

Safety Information

DANGERS, W ARNINGS, AND CAUTIONS ALERT YOU TO IMPORTANT INSTALLATION AND OPERATING INSTRUCTIONS, OR POTENTIAL HAZARDS. PLEASE PAY ATTENTION TO THE SITUATION.

IMPORTANT

THIS DEVICE IS NOT DESIGNED FOR HEARING-IMPAIRED PEOPLE. USE OF ALCOHOL OR DRUGS MAY IMPAIR ONE’S ABILITY TO HEAR THE SMOKE ALARM.
FIRES IN CHIMNEYS, WALLS, ROOFS, OR BEHIND CLOSED DOORS MAY NOT BE DETECTED.
THIS DEVICE IS NOT INTENDED FOR DETECTING FLAMES, HEAT, CARBON MONOXIDE, OR OTHER HAZARDOUS GASES.

WARNING

NEVER IGNORE AN ALARM. FAILURE TO RESPOND CAN RESULT IN SERIOUS INJURY OR EVEN DEATH.
THE SILENCE FEATURE IS ONLY FOR YOUR CONVENIENCE AND WILL NOT CORRECT A PROBLEM. ALWAYS CHECK YOUR HOME FOR ANY POTENTIAL HAZARDS EVERY TIME AN ALARM SOUNDS.
TEST THIS SMOKE ALARM ONCE A WEEK. IF THE ALARM FAILS TO TEST CORRECTLY, REPLACE IT IMMEDIATELY! IF THE ALARM IS NOT WORKING PROPERLY, IT WILL NOT ALERT YOU TO A PROBLEM.

Device Setup

Download the X-Sense Home Security App

Make sure your smartphone supports iOS 11 and higher, or Android 8.0 and higher.
To download the X-Sense Home Security App, scan the QR code or search for “X-Sense Home Security” in the Apple App Store or Google Play Store. Sign up with a valid email address. If you already have an account, make sure the app is updated to the latest version.

Before connecting devices, make sure that

You know your Wi-Fi network name and password.
You are connecting your device using a 2.4 GHz Wi-Fi network (incompatible with 5 GHz Wi-Fi network).
Make sure the Bluetooth on your phone is turned on.

NOTE: When the device is configured via Wi-Fi, make sure your mobile phone and devices are as close to the router as possible, which can speed up device configuration.

Connecting the Base Station to the Network

Connect the base station to a power source with the power adapter.
Tap ” +” in the app, select “Base Stations”, select “Base Station (SBS50)” in the product list, and then you will see the “Scan QR Code” page. Scan the QR code on the bottom of the base station.
Enter a name for the base station. Select the home you created or create a new home for the base station, then select the room in which it is installed. If you create a new home, you will need to enter a name and select the country or region in which you live.
Press and hold the pair button of the base station for 5 seconds until the LED indicator fiashes yellow rapidly, indicating that the base station is waiting to connect to the Wi-Fi.
Tap “Operation confirmed” and tap “Next.” The page will show “Searching for nearby Bluetooth devices.”
Enter the correct Wi-Fi and password then tap “Next” to add the device. You will hear “Connecting to Wi-Fi.”
After successfully connecting, you will hear ‘Wi-Fi connected” and the “Device added” page will appear. The LED indicator will stay solid blue and you can find the base station in the device list.

Connect the Link+ Pro Alarm to the Base Station
The Link+ Pro Alarm can be connected to the base station through the wireless network. When the alarm is connected to the base station, you can receive push notifications wherever you are to stay informed of the device status, and to silence an alarm from your smartphone.

NOTE: Before adding devices to the system, make sure the base station has been successfully added to the app.

Tap ” (+ “, select “Combination Smoke and CO Alarms”, and then select “Link+ Pro Combination Alarm with Voice Alerts (XP0A-MR)” in the product list. Then, choose the installation location that matches the actual placement of the device. After that, tap “Next” to enter the next page.
Choose the precise installation location for the alarm within the app. When an alarm is triggered, it will broadcast this designated location. That is to say, when danger occurs, the alarm will say “Warning. Smoke detected in Location. Evacuate.” or “Warning. Carbon monoxide was detected in the Location. Move to fresh air.”
When connected to the base station, all devices wirelessly interconnect. If one, like XP0A-MR, triggers, others relay the exact location. For example, if named “Basement,” “Kitchen,” and “Office,” when “Basement” detects smoke, all three announce “Warning! Smoke was detected in the Basement. Evacuate.”
Follow the prompts on the page by pressing the test/silence button twice on the alarm. The device will say “Ready to connect” and the LED will fiash blue rapidly, indicating that the device is waiting to connect to the Wi-Fi.
Tap “Next” to add the device. You will hear “Ready to add the device.”
After successfully connected, the device will say “Connected.” and the “Device added” page will appear. Then you can find the alarm in the device list.
If you want to add multiple devices into the system, please repeat the above steps.
NOTE: If not added to the network within 60 seconds, it says “Connection failed. Please try it again.” It automatically exits configuration; repeat steps for re-entry.

App Features

Notifications: You will receive push notifications on the app for smoke alarms, danger cleared, low battery, device malfunction, end of life, etc.
Device Test: Simply tap the Device Test button in the app to test whether the device is functioning properly.
Device Sharing: You can share the device with your family members and friends. They will receive app push notifications for alarms and can silence the device, view historical events, etc.

Interconnect the Alarms Without Adding to the Base Station
If you don’t want to add the alarms to the base station, you can connect the alarms using RF technology to create an interconnected alarm system. However, you will no longer be able to receive push notifications on your phone from the X-Sense Home Security app.

NOTE: The XPOA-MR alarms can be connected to the X-Sense Link+ Pro and Link+ alarms using wireless interconnection without being connected to the base station.

Powering On Before Setting the Location
For initial use, remove the battery insulation film to power on. The device says “Hello from X-Sense” and prompts location selection. After battery replacement with a set location, it says “Press the Test/Silence button to test.” During the voice report, pressing the test/silence button won’t prompt a response.

Setting the Location

Please follow the steps below to set the device location so that it is accurate to the actual installation location. When danger occurs, the alarm will say “Warningl Smoke detected in location. Evacuate.” or “Warning! Carbon monoxide detected in ruliQn. Move to fresh air.” In an interlinked network, when one XP0A-MR is triggered, all devices report the same location. For instance, if device A in the basement is triggered, devices Band C, set to kitchen and office, will also announce “Warning! Smoke detected in Basement. Evacuate.

After powering on, press the Location button. If not set, it prompts to select a location; otherwise, it offers to change it.
Press Location again, and it guides through locations. Quickly press twice for the last location; hold to save.
After step 2, press Location again. The device will say “Entryway.”
In the location list, press for the next location, press twice for the last, and hold to save.
The location list repeats; press when it says “No location” to hear “Entryway” again.
When saved, it says “Location saved.”
There’s a 1-minute timeout for setting; it exits to standby mode, saying “Unable to set the location. Please try again.”

For devices connected to the base station

Regardless of whether the device has been connected to the network, you can set and modify the location through the location button on the back of the device.
If the device, not yet added to the base station, is set the location using the location button, when added to the app, the location set in the app will override the device-side location.
If you’ve already added the device to the app and then change its location using the location button, the app will update to show the new location.
When you add the device to the app, you have the option to set its location. Once the adding process is finished, you can also change the device’s location if needed.

Location List

How to Set Up and Interconnect Wireless Alarms
X-Sense alarms can connect wirelessly to form a network. When one alarm goes off, all others do too. These alarms include smoke, carbon monoxide, and combined detectors. They only link with other X-Sense alarms, not different brands. If you bought a multi-pack without a base station, they’re already linked. Otherwise, connect each device one by one. For multiple packs, pick one as the base and link the others to it.

NOTE: The following instructions regarding wireless interconnection are applicable to the X-Sense Link’ Pro and Link’ wireless interlinked alarms only.

How to Interconnect

Work with only two units at a time, ensuring they are both turned on for successful connection.
Press the tesVsilence button on one unit four times; it will enter pairing mode. Press the other unit’s button twice; it will be ready to connect.
Upon successful search and group creation, both units will confirm connection, beep once, and exit pairing mode.
To add a third alarm, repeat step 2 with any of the connected units and the new device.
For additional units, repeat step 4. NOTE: For XH02-M, use the pairing button on the back, not the front test/silence button.
Test alarms following the steps in the “Alarm Test” section.

NOTES

The alarm enters 60-second searching/pairing mode with a flashing red LED. Repeat step 2 after 60 seconds for connection. Press
Test all wireless alarms for interconnection before installation.
Maximum 24 wireless alarms can interconnect on the same network.
Interconnect only with the same model or other X-Sense Link’ Pro and Link’ wireless alarms. Test/Silence once to exit pairing mode and return to normal status.

How to Disconnect

Quickly press Test/Silence button 4 times to initiate search. Hold until it says “Disconnected, standalone device now” and beeps to disconnect. Afterward, reconnect to the same or a new network.

NOTE: For multi-packs without a base station, they’re pre-linked; disconnect each alarm individually to form a new network.

Alarm Test

NOTE

The devices connected to the base station can only be tested individually. The interconnected devices that are not connected to the base station can be tested by holding down the test/silence button on one of the devices.
Pressing the Test/Silence button is the recommended testing method, which can comprehensively check the sensors, electronic circuits, buzzer, battery, and other components in the alarm. Never use an open flame to test this device.

Installation Positioning

NOTE : Before installation, it is recommended to test the interconnected alarms in the rooms where you intend to install them to ensure that they are within transmission range and that nothing will interfere with their communication.

Installation Locations

Prioritize the installation of an alarm in the bedroom and walkways, and make sure you can hear the alarm from all sleeping areas. In a home with several bedrooms, install an alarm in every bedroom. If you install only one smoke alarm in your home, install the alarm near to all bedrooms where possible, and not in a basement or furnace room.
Install an alarm above the stairway and on every fioor of the house.
Smoke, heat and anything burning will spread horizontally after rising to the ceiling, so install the alarm in the middle of the ceiling where possible. Ensure the alarm is within working distance of all corners of the room.
If an alarm cannot be installed in the middle of a ceiling, install at a distance of 20 inches (SO cm) away from the corners of the room.
If an alarm is installed on a wall, it should be at a distance of 4-12 inches (10-30 crn) below the ceiling.
If the length of a room or hall is beyond 30 feet (900 cm), you will need to install several alarms in the same room.
When the wall or ceiling is angled, the alarm needs to be installed within 3 feet (90 cm) of the highest wall or ceiling point (measured horizontally) in the room.
In multi-level houses or apartments, install at least one wireless alarm on each level and keep them installed in a straight vertical line (see diagram) with as few obstacles between each of the interconnected alarms as possible to ensure optimal signal transmission.

Locations to Avoid

Near large metal surfaces and/or bundles of wire.
Near fluorescent lights, amateur radios, electrical equipment, or other devices that may transmit an RF signal, as electronic noise may cause nuisance alarms.

Recommended Placement

WARNING

THIS ALARM SHOULD BE INSTALLEO BY A COMPETENT PERSON.
INSTALLATION OF THE ALARM SHOULD NOT BE USED AS A SUBSTITUTE FOR PROPER INSTALLATION, USE ANO MAINTENANCE OF FUEL BURNING APPLIANCES INCLUDING APPROPRIATE VENTILATION ANO EXHAUST SYSTEMS.

How to Install This Alarm

IMPORTANT
THIS COMBINATION SMOKE/CO ALARM IS DESIGNED TO BE MOUNTED ON THE CEILING OR WALL.

WARNING
FAILURE TO PROPERLY INSTAUANO THIS ALARM WILL PREVENT PROPER OPERATION OF THE ALARM ANO WILL PREVENT ITS RESPONSE TO FIRE HAZARDS OR CO.

Locations to Avoid
WARNING: This product is intended for use in ordinary indoor locations of family living units. It is not designed to measure CO levels in compliance with the Occupational Safety and Health Administration (OSHA) commercial or industrial standards.

Do not install in garages, kitchens, furnace rooms or bathroornsl Do not install within 5 ft (1.5 rn) of cooking appliances.
Do not install within 3 ft (0.9 rn) of the following: The door to a kitchen, or a bathroom that contains a tub or shower, forced air supply ducts used for heating or cooling, ceiling or whole house ventilating fans, or other high air fiow areas. Avoid excessively dusty, dirty or greasy areas. Dust, grease or household chemicals can contaminate the alarm’s sensors, causing the alarm to not operate properly.
Place the alarm where drapes or other objects will not block the sensors. Smoke and CO must be able to reach the sensors to accurately detect these conditions. Do not install in peaks of vaulted ceilings, “A” frame ceilings or gabled roofs. Keep out of damp and humid areas.
Install at least one (1) foot away from fiuorescent lights, as electronic noise may cause nuisance alarms.
Do not place in direct sunlight and keep out of insect-infested areas. Extreme temperatures will affect the sensitivity of the smoke/CO alarm.
Do not install in areas where the temperature is colder than 40°F (4.4°C) or hotter than 100°F (37.8°C), such as garages and unfinished attics.
Do not install in areas where the relative humidity (RH) is above 85% or below 10%. Place away from doors and windows that open to the outside.
Smoke alarms are not to be used with detector guards unless the combination (alarm and guard) has been evaluated and found suitable for that purpose.

Mounting Steps
NOTE: B efore installation, it is recommended to test the interconnected alarms in the rooms where you intend to install them to ensure they are within transmission range and that nothing will interfere with their communication.

Drill three 0 6.0 mm holes in the wall or ceiling, then insert three plastic anchor plugs into the holes with a hammer.
Attach the mounting bracket to the surface of the wall or ceiling with three screws and mount the alarm into the bracket by pushing them together and twisting the unit clockwise.
Test the unit by using the Test/Silence button. Ensure the unit sounds in an alarm pattern.

Peak CO Concentration Memory and Reset

The peak CO concentration feature is helpful in identifying if there have been any dangerous CO readings since a peak CO concentration reset.
Each time you push the test button, the LCD displays the peak CO concentration recorded since the previous reset. The peak CO concentration will be displayed for 5 seconds, and then the device will enter standby mode. In the example, 300 ppm was the maximum CO concentration recorded since the unit was last reset.

Peak CO Concentration Reset: During the 5 seconds when the LCD displays the peak CO concentration, press and hold the test button for 3 seconds, the device will beep, the LED will fiash green, and the peak CO concentration will be reset with LCD displaying “0.”

NOTE

If the carbon monoxide concentration is lower than 30 ppm, it will not be recorded in the peak CO concentration.
The peak CO record and reset function are only supported on the device itself and are not controllable through the app.

Alarm Mode

For devices connected to the base station:

Triggered alarms show in-app messages and push notifications.
All system-connected devices and the base station sound alarms together.
Base station auto-mutes after 10 minutes but system devices continue.
If the base station powers off, interconnected devices still alarm.
Adjust base station volume and mute alarms through the app. Receive push notification if smoke or CO levels drops below alarm threshold.
- If one XP0A-MR alarm detects smoke, it beeps 3 times every 4 seconds with a red fiashing LED. Other units follow, beeping and fiashing red/green.
- If one CO alarm detects carbon monoxide, it beeps 4 times every 5.8 seconds with a red fiashing LED. Other units follow, beeping and fiashing red/green.
  For more details, please see “LED Indicator and Audible Alarm”.

NOTES

Triggering one unit activates others; smoke alarm takes priority over CO alarm.
If the initiating alarm has location support, others provide location information; otherwise, location-support alarms relay voice alerts without specifying location.
The alarm extends the wireless network for wide detection coverage with a relay function.

Silence Mode
Silence the device by pressing the test/silence button or using the app. During an alarm, pressing it triggers a voice confirmation, sends a push notification, and enters silence mode for 9 minutes. Afterward, the LED fiashes green 3 times, and the device returns to normal mode.

NOTE: If the smoke concentration is too high, the device cannot be silenced.

Connected to Base Station:

Press base station Silence or app button to silence passive devices, then test/silence on the initiating alarm.
Use the app Locate to find the initiating alarm; others stop alarming.

Not Connected to Base Station

Press test/silence on one device to silence passives; silencing the initiator silences all.
Initiating alarm reports “Smoke/CO alarm silenced,” others don’t.

NOTES

Silence all interconnected units by pressing Test/Silence on one unit. If any unit continues alarming, the initiating unit must also have its Test/Silence button pressed.
During the 9-minute silence, the initiating unit can’t trigger again, but other units can if danger is detected.

Battery Replacement

Low Battery

The LED fiashes yellow once every 60 seconds. For the first 15 minutes, the device will give a verbal warning every 60 seconds. After 15 minutes, the device will stop the voice alert and beep once every 60 seconds.
(If you press the test button when there is low battery, the low battery signal will temporarily cease for 10 hours.)

Replacing Battery

To replace the battery, detach the smoke alarm from the mounting bracket by twisting counterclockwise.
Remove the battery, and then install a new battery, matching the correct polarity markings.
Test the alarm, and then mount the alarm onto the mounting bracket by twisting clockwise to lock the alarm.

End of Life

When the device reaches its end of life, the LED will fiash yellow 3 times every 60 seconds. For the first 15 minutes, the device will give a verbal warning. After 15 minutes, the device will stop the voice alert and beep 3 times every 60 seconds. This end-of-life signal can be temporarily silenced for 22 hours by pressing the test button.
The end-of-life silence feature can only be used for a total of 30 days. After 30 days, the end-of-life signal cannot be silenced.

LED Indicator and Voice Guide

Technical Specifications

Specifications of Base Station

LED Indicator of Base Station

Specifications of Alarm

NOTE:

1. Battery_ life is calculated on the current ratings in the standby mode with weekly testings. If its operation mode changes to an alarming condition, the battery life will be decreased accordingly.
2. The alarm function

Maintenance

To keep your alarm in good working order, follow these simple steps:

Verify the unit’s alarm sound and indicator are working properly by testing the unit once a week
As a minimum your alarm should be cleaned once every 3 months: Remove the unit from the ceiling and clean the alarm cover and vents with your vacuum cleaner fitted with the soft brush attachment to remove dust and dirt.
Never use detergents or other solvents to clean the unit.
Avoid spraying air fresheners, hair spray or other aerosols near the alarm.
Do not paint the unit. Paint will seal the vents and interfere with the sensor’s ability to detect fire or CO.
Never attempt to disassemble the unit or clean inside. Doing so will void your warranty.
When removed, place the alarm back in its proper location as soon as possible, to assure continuous protection from fire or carbon monoxide.
When household cleaning supplies or similar contaminants are used, the area should be ventilated.

Troubleshooting

What You Need to Know About CO
The build-up of CO in the blood is called the carboxyhemoglobin (COHb) level and interferes with the body’s ability to supply itself with oxygen. Depending on the concentration, CO can kill in minutes. The most common sources of CO are malfunctioning gas appliances used for heating and cooking, vehicles running in an attached garage, blocked chimneys or flues, portable fuel-burning heaters, fireplaces, fuel-powered tools and operating a grill in an enclosed space.

Indications of carbon monoxide poisoning include symptoms similar to the flu, but with no fever. Other symptoms include dizziness, fatigue, weakness, headache, nausea, vomiting, sleepiness, and confusion. Everyone is susceptible to the danger of CO, but experts agree that unborn babies, small children, pregnant women, senior citizens, and people with heart or respiratory problems are at the highest risk for serious injury or death. Every year a qualified technician should inspect and clean your heating system, vents, chimney, and fiues.

The following symptoms are related to carbon monoxide poisoning and should be discussed with all members of the household:

Mild exposure: Slight headache, nausea, vomiting, fatigue (often described as “flu-like” symptoms).
Medium exposure: Severe throbbing headache, drowsiness, fast heart rate.
Extreme exposure: Unconsciousness, cardiorespiratory failure, death.

The above levels of exposure relate to healthy adults. Levels differ for those at high risk. Exposure to high levels of carbon monoxide can be fatal or cause permanent damage and disabilities. Many cases of reported carbon monoxide poisoning indicate that while victims are aware they are not well, they become so disoriented they are unable to save themselves by either exiting the building, or calling for assistance. Also, young children and household pets may be the first affected. Familiarization with the effects of each level is important.

Following Conditions Can Result in Transient CO Situations

Excessive spillage or reverse venting of fuel-burning appliances caused by outdoor ambient conditions, such as wind direction and/or velocity, including high gusts of wind, and heavy air in the vent pipes (cold/humid air with extended periods between cycles).
Negative pressure resulting from the use of exhaust fans.
Simultaneous operation of several fuel-burning appliances competing for limited internal air.
Vent pipe connections vibrate loose from clothes dryers, furnaces, or water heaters.
Obstructions in, or unconventional, vent pipe designs can amplify the above situations.
Extended operation of unvented fuel-burning devices (range, oven, fireplace, etc.).
Temperature inversions can trap exhaust gases near the ground.
A car idling in an open or closed attached garage, or near a home.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to protect reasonably against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference,
This device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Environmental Protection
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with Local Authority or retailer for recycling advice.

Manufacturer and Service Information
X-Sense Electronics Co., Ltd.

Address: Room 402, Building 4, No. 9, Jinshagang 1st Road, Shixia Village, Dalang Town, Dongguan City, 523750 Guangdong, P.R. China
Email: support@x-sense.com