KWIKOT Elon 100 Solar PV Kit Owner’s Manual
- September 20, 2024
- KWIKOT
Table of Contents
KWIKOT Elon 100 Solar PV Kit
NOTE : This Troubleshooting Guide is intended for technicians and not general users. Users should please refer to the User Manual, which can be found at www.poweroptimal.com/manuals. Please see page 7 for a summary of the Elon®’s controller and LED lights. You will need an AC & DC Multimeter with clamp adapter.
Information about the Site
Unit no.| | Development name| | Elon® serial no.|
---|---|---|---|---|---
Date| | Name: 1 st level **support person|
Unit construction status**
(Works OR Final Completion)
| | Resident name|
Reported issue (customer)| | Reported issue (Level 1 Support)|
A Few Notes Before You Start
- If you have a test / extra remote control (little black box with the control dial & lights), plug it into the Elon® unit.
- If you identify the problem at a specific step, you can stop there and write your conclusion.
- If you replace an Elon®, thermostat, element or wiring, you should commission the system again as per the Installation Manual.
On Arrival at Site – Preparation Checks
No. | Action | Notes | Result / Comments |
---|
1
| Talk to Client / Manager to find out what the issue is.| Was it a new install or a retrofit? Was the issue present from the start, or did the issue start some time after installation?|
2
| ****
Is geyser AC on at house DB?
| Check that the geyser is switched on at the main house DB. Is there power in the house (i.e. it’s not loadshedding or no prepaid credits)?|
No. | Action | Notes | Result / Comments |
---|
1
| ****
Is geyser AC isolator on?
| ****
Check that the AC isolator is switched on. The isolator will be within 2m of the geyser.
|
2
| ****
Check that all the wiring to the Elon unit is correct
| Take off (unscrew) the lid of the Elon 100 unit.
See the wiring diagram on the previous page for reference. Confirm that:
1. Solar panels are connected to Elon terminals 1 & 2 (marked “SOLAR PANEL”)
2. Terminals marked “ELEMENT” on green element adapter (plugged into geyser element) are connected to Elon terminals 3 & 4 (marked “ELEMENT”)
3. Thermostat is connected to Elon terminals 5 & 6 (marked “THERMOSTAT”)
4. Grid power (neutral, line, earth) is connected to Elon terminals 7, 8 and 9 (marked “NEUTRAL”, “LINE” and “EARTH”)
|
3
| Set thermostat to 10 °C and turn Elon remote control dial to “SOLAR ONLY”| |
4
| ****
Confirm correct polarity and check voltage of solar power (DC) input
| Use your multimeter to check polarity at terminals 1 & 2. (Set multimeter to DC voltage measurement. You should measure a positive voltage with the red probe touching terminal 1.) Check the DC voltage – it should be between 70 and 240V DC in good sunlight, depending on the number of solar panels.|
__V DC
5
| Check voltage of grid power (AC) input| Set multimeter to AC voltage measurement. Check the AC voltage on terminals 7 & 8
– it should be between 200 and 250V AC.
| V AC
No.| Action| Notes| Result / Comments
---|---|---|---
6| Confirm that thermostat is open| Set multimeter to DC voltage.
Check DC voltage on terminals 5 & 6 – it should be between 11.5 and
13.5V DC. Polarity is not important.| V DC
7| Confirm no power output to geyser| Confirm 0V DC and 0V AC
on terminals 3 & 4 using your multimeter.|
8| Confirm steady red & green lights on remote control| Both the red
and green lights should be on. (Note that it will take 5 min from
switching on AC power to the Elon before the red light will come on.)
If both lights on the remote control are off, follow the steps in item no. 3 in the “Things to remember” section on page 6.
|
9| Set thermostat to 70 °C| The green LED should now switch off
(indicating water temperature below thermostat set point temperature)|
10| Check that thermostat is closed| Set multimeter to DC voltage.
Check DC voltage on terminals 5 & 6 – it should be 0V (zero V).
Polarity is not important. If not 0V now, thermostat might be faulty OR
thermal fuse on element adapter might have blown – check if there is
continuity on the element adapter thermostat female terminals. If there is no
continuity, the thermal fuse has blown & you need to replace the element
adapter.|
11| Check that solar power is feeding to geyser| Green light on
remote control should be flashing. Confirm presence of DC voltage on
terminals 3 & 4. It should be the same DC voltage as on terminals 1 & 2.|
12| Turn Elon remote control dial to “AC only”| |
13| Check that grid power is feeding to geyser| Red light on remote
control should be flashing & green light should be off. Confirm presence of
AC voltage on terminals 3 & 4. It should be the same AC voltage as on
terminals 7 & 8.|
No.| Action| Notes| Result / Comments
---|---|---|---
14| Set Elon remote control dial back to original setting (setting “3”
or “SOLAR ONLY”)| |
15| Set the thermostat to 10 °C for about 10 seconds and then set it
to original set point (e.g. 55 °C or 60 °C)| Check that unit switches back
to solar mode in daytime.
If customer needs hot water immediately, you can request one cycle of grid heating by turning the remote control dial to “MAINS ONLY” for a few seconds (until the red light starts flashing) and then turning it back to original set point.
|
What was the issue?|
---|---
What did you do to fix it?|
For assistance call Johan Theron @ 083 600 1827
Things to Remember
- Note: Once the dial has been turned to “MAINS ONLY”, it will complete a full mains heating cycle (until the thermostat opens). Turning the control back to “SOLAR ONLY” at this point will not immediately switch the unit back to solar power. It will only switch back again after the mains heating cycle is completed (i.e. the thermostat opens) and the thermostat then closes again. You can finish the mains heating cycle faster by reducing the thermostat temperature setting until the thermostat opens. Test solar power first.
- Fast flashing red/green LEDs indicate either:
- a short between a PV (photovoltaic) lead and earth – this condition prevents solar power to the element;
- a partial short of the element to earth, e.g., a puncture exposing element to water. This condition can be ruled out by disconnecting both wires to the element. If the LEDs stop flashing, the element is faulty. If the LEDs continue flashing, then the cause is likely as per item a. above.
- If no lights on remote control, then follow these steps:
- Check that the remote control cable is properly (fully) inserted at both ends (both at the Elon and the remote control).
- Change out the remote control. If lights now come on, the remote control is faulty. You can service the remote control by opening it up, spraying the inside with contact cleaner, turning the dial a few times and retesting. If this doesn’t work, install the new remote control.
- If lights still don’t come on, plug a new cable and the old remote control into the Elon. If the lights now come on, the remote control cable is faulty. Install the new cable.
- If the lights still don’t come on, either all power to the Elon is off, or the Elon is faulty.
Pictures of main items
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