EVBOLT BNZO 22 Powerful Dual Port AC Charger User Manual

September 24, 2024
EVBOLT

EVBOLT BNZO 22 Powerful Dual Port AC Charger

Introduction

Introducing the Future of Electric Vehicle Charging: BNZO 22, the standalone AC EV Charger with Dual Ports and 21.5″ Advertisement Screen.
Revolutionize the way you charge your electric vehicles with our cutting-edge BNZO 22. Designed to elevate your charging experience, this state-of-the-art solution combines advanced technology, user-friendly features, and a sleek design to meet all the EV charging needs.

  • Unparalleled Convenience: Say goodbye to waiting in line or dealing with complicated charging processes. Our dual-port AC EV charger allows you to charge two electric vehicles simultaneously, ensuring you and your friends are back on the road faster than ever. No more scheduling conflicts or unnecessary downtime – keep your electric vehicles charged and ready to go at your convenience.
  • Intuitive 21.5″ Screen: Stay informed and in control with the integrated 21.5″ display. The high-definition screen provides an opportunity to generate additional income with cloud-based advertisement.
  • Sleek and Durable Design: Crafted with both form and function in mind, our Standalone AC EV Charger seamlessly blends into any environment. The sleek and modern design is not only visually appealing but also built to withstand the rigors of daily use and changing weather conditions. Its sturdy construction ensures years of reliable service, making it an investment that pays dividends over time.
  • Smart Connectivity: Connect and control your charging sessions remotely through the power of smart technology. Our AC EV charger is equipped with integrated Wi-Fi/4G and mobile app compatibility, enabling you to monitor, schedule, and manage charging sessions from the palm of your hand. Whether you’re at home, at the office, or on the go, you’ll always have complete control over your EV’s charging process.
  • Energy Efficiency: We understand the importance of sustainable charging solutions. Our AC EV charger is designed to maximize energy efficiency, optimizing power delivery to your vehicles while minimizing energy waste. This not only reduces your carbon footprint but also helps you save on electricity costs in the long run.

Experience the future of EV charging with our BNZO 22. Elevate your charging routine with dual ports for flexibility, a large 21.5″ screen for cloud-based advertisement that put you in control. Join the electric revolution and make every charge a seamless and enjoyable part of your day.

Important Safety Instructions

Please read all Important Safety Instructions as well as charging instructions in your vehicle owner’s manual before attempting to charge your electric vehicle. Failure to do so can result in death or severe injury. Save this user manual for future reference. There are many safety features built into the charger. Read all the safety information and warnings in this manual to avoid any risks or hazards and risks associated with using this charger.

WARNING! INSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK IMPORTANT SAFETY INSTRUCTIONS, SAVE THESE INSTRUCTIONS

  • Read all the instructions before using this product.
  • This device should be supervised when used around children.
  • Do not put fingers into the electric vehicle connector.
  • Do not use this product if the flexible power cord or EV cable is frayed, had broken insulation, or any other signs of damage.
  • Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
  • This charging pile cannot be dismantled, repaired or modified by the customer.
  • To reduce the risk of fire, connect only to a circuit provided branch circuit over-current protection in accordance with the CSA C22.1–15 Canadian Electrical Code, Part 1 (Canada) or NOM-001-SEDE Electrical installation (utility) (Mexico) or ANSI / NFPA 70 National Electrical Code (USA).

GROUNDING INSTRUCTIONS
This product must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product.

  • When any fault occurs, the product is prohibited to use, the user is prohibited to repair, must be sent to the after-sales maintenance or call the after-sales service for help.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Industry Canada Statement

This device complies with ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement:
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with greater than 20cm between the radiator & your body.

This device is intended only for OEM integrators under the following conditions: (For module device use) The antenna must be installed and operated with greater than 20cm between the antenna and users, and the transmitter module may not be co-located with any other transmitter or antenna.
As long as the 2 conditions above are met, further transmitter test will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirements required with this module installed.

IMPORTANT NOTE:
In the event that these conditions cannot be met (for example certain laptop configurations or co-location with another transmitter), then the Canada authorization is no longer considered valid and the IC ID cannot be used on the final product. In these circumstances, the OEM integrator will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate Canada authorization.

Interface

Dimensions (With Cable Management)

Specifications

MODEL BNZO 22 (EVB-AC-B2X11DHD)

AC INPUT| Voltage Rating| Single Phase 200-240Vac
Max. Input Current| 2 x 48A| 2 x 40A| 2 x 32A
Frequency| 50/60Hz
Power Factor| > 0.99
AC OUTPUT| Output Voltage Range| 200 – 240 Vac
Maximum Output Current| 2 x 48A| 2 x 40A| 2 x 32A
Maximum Output Power| 2 x 11.5kW| 2 x 9.6kW| 2 x 7.6kW
Simultaneously output mode| 100%

*Each connector will get 100% output power when plugged in simultaneously.

Communication| External| Ethernet, Wi-Fi and 3G or 4G
Internal| RS485
Input Protection| OVP, OCP, OPP, UVP, SPD, RCD
Output Protection| OCP, OVP, LVP
Internal Protection| AC Contactor Detection
User Interface & Control| Display| 2 x 4.3-inch touchscreen LCD
Button| Emergency shut off
User Authentication| App, WebApp, ISO 15118, RFID (Optional), Credit Card Terminal (Optional)
Backend Support| OCPP 1.6 JSON (Upgradeable to 2.1)
Advertisement| Display| 21.5-inch LED Screen
Resolution| TFT – LLCD Panel (1920 x RGB x 1080 pixels)
Backend| EVBOLT Cloud
Environmental Conditions| Operation temperature| -22°F to 131°F (-30°C to 55°C)
---|---|---
Storage Temperature| -22°F to 158°F (-30°C to 70°C)
Relative Humidity| 5%~95% RH, non-condensing
Altitude| ≤ 6560 ft (2000m)
Regulations| Safety| UL2594, UL2231
EMI/EMC| UL2231
Charging Interface| SAE J1772 (Type 1)
Certification| ETL, Energy Star
Mechanical Specifications| Dimensions (WxDxH)| 29.5 x 11.8 x 71.3 inches (750 x 300 x 1810 mm)
Weight (typ.)| < 224.8lbs. (102 kg), includes two charging cables
AC Charging Connector| 16.4ft Dual charging cable
Cooling| Fan cooling
Ingression Protection| IP54 NEMA 3R
Anti-vandalism| IK10, excluding LCD & RFID cover

Status Description

Installation Instructions

Contractor Safety Guide

  • A safe work environment for everyone – participants, installation and demolition crews, contractors and subcontractors
  • Ultimately, it is the responsibility of contractors to ensure the safety and safe work practices of their employees and subcontractors who may be working at the site on their behalf
  • This guide provides a simple reference guide with basic rules for implementation. This guide does not outline every single safety standard: it is designed to be a supplement to participants, contractors and subcontractors
  • Contractors, subcontractors and employees should cooperate with their employers and other persons in complying with safety regulations and instructions
  • In particular, employees should:
    • Obtain the qualified authorization of the responsible unit in the construction area
    • Work safely
    • Not do anything to endanger themselves or other persons
    • Use personal protective equipment as required and take reasonable care of it when it is not in use
    • Report unsafe activities immediately to supervisors or the responsible person in control of the workplace, and
    • Report all accidents and dangerous occurrences to the supervisor immediately after they happen
  1. Reference standards
    Adhere to the following codes:

    • NFPA-70E -2021 Sec 110.3 (Electrical Safety in the Workplace)
    • NFPA-70E -2021 Sec 130.4 (Shock Risk Assessment)
    • NFPA-70E -2021 Sec 130.5 (Arc Flash Risk Assessment)
  2. Requirements for workplace condition

    • Set up suitable fencing to isolate the construction area from outside
    • Close and secure all entrances when the site is unattended
    • Hang warning notices nearby which show the following information: warning icon and phone number of people in charge
    • Install sufficient lighting fixtures
  3. Cleaning up

    • Keep work areas (including accessways) free from debris and obstructions
    • Keep ground surfaces tidy and flat, to avoid people tripping or being hurt by tools or other objects
    • Stack and store equipment and materials in a tidy and stable manner
    • Regularly clean up and dispose of waste
    • Remove all surplus materials and equipment after completion of work
  4. Fire hazards

    • Beware of flammable materials and goods. Keep them away from work areas.
  5. Protection against high temperatures on the worksite

    • Erect a sunshade or shed to shelter workers from the heat and sun
    • Set up cooling equipment, such as exhaust fans
    • Make water dispensers available
    • Provide suitable protective clothing such as hat, sunglasses and long sleeves to protect workers from heat stroke and UV rays
  6. Inclement weather

    • Secure all scaffoldings, temporary structures, equipment, and loose materials
    • Check and implement SOP to ensure disconnection of gas supplies, electrical circuits and equipment
    • Inspect worksites to ensure protection against ingress of water or dust
    • Inspect the drainage system for blockages and remove if found
    • Stop all outdoor works except for emergency works
  7. Ladders

    • Only use ladders that meet local safety regulations
    • When working at height, it is recommended to use platforms instead of ladders
    • If using a platform is not practicable, a supervisor should assess the potential risk and provide safety
    • protection equipment for workers
    • use non-conductive ladders made of glass-fiber or reinforced plastic when carrying out electrical work
    • Assign assistants to provide support when working on ladders
    • Check all ladders for broken rungs or other defects before use and periodically
    • Fully open stepladders when in use
    • Do not overreach when working on a ladder
    • Beware of overload restrictions
      Country| Standards
      ---|---
      USA| ANSI A 14.1, ANSI A 14.2, ANSI A 14.5
      Canada| CSA Z11 M81
  8. Working at height

    • Avoid working at height by using alternative tools and methods as far as practicable
    • It is strongly recommended to build suitable scaffolding or work platforms
    • Provide fall arrest systems for workers if it is impracticable to use working platforms
    • Secure all materials and tools to prevent them falling from height
  9. Lifting operations

    • Have lifting gear and apparatus regularly inspected and tested by qualified persons
    • Isolate and cordon off lifting areas to keep out non-construction personnel
    • Ensure that lifting routes do not cross buildings or people, and avoid collision with objects
    • Do not exceed safe working load limits
  10. For on-site workers

    • Plan all work
    • Turn off power (work with live parts de-energized whenever possible)
    • LOTO (Lock Out, Tag Out)
    • Live electrical work permit (input terminals with HV after door open)
    • Use personal protective equipment (PPE)
    • Safe workplace conditions and space
    • Adhere to other occupational health, safety and security codes, such as those published by OSHA

Safety Requirements

  • Read this user manual thoroughly and make sure to review all local building and electrical codes before installing the AC charger. A qualified technician should install the AC charger according to the user manual and local safety regulations
  • Use appropriate protection when connecting to the main power distribution cable
  • Type B, C or D breakers with a rating current of 60Amp should be installed in the upstream AC distribution box for each connector
  • Disconnect switch for each ungrounded conductor of AC input shall be provided by others in accordance with the National Electric Code, ANSI/ NFPA 70
  • Verify that the connector is properly grounded. The ground connection must be bonded in the upstream power supply for proper operation. Check all physical connections, including the wire box terminals, electrical panel(s), and wire box. In residential power supplies, check the bond between ground and neutral at the main panel. If connected to a step- down transformer, contact the transformer’s manufacturer for direction on how to bond the ground connection

Packing List

No. Product Name Qty Notes
1 AC Charger (With Charging Cables) 1
2 POS Fixing board 2
3 User Manual 1
4 Expansion Screw 4
5 RFID Card (RFID Version Only) 1
6 Torx/T30 L-Wrench 1
7 Rubber Plug 4

Tools and Materials Required

  1. Recommended Tools for Installation
    Type| Description
    ---|---
    Philips Screwdriver| No. 2 and 3
    Torx Wrench| Specification 1618mm\1719mm
    Socket Screwdriver| No. 8, 10, 17 and 19
    Electrical Tape| Black / 15mm (0.6”) Width
    AC Input Cable| 2 x 6 AWG three-core cable (L1, L2, PE)
    Ring Terminal| 1. Ring Terminal for L1, L2, PE
    Needle nose Pliers|
    Crane/ Forklift| <1102 lbs. (500 kg)
  2. Recommended Tools for Inspection & Commissioning
    Type| Description
    ---|---
    EV or EV Simulator| Meet SAE J1772 Standard
    Multi Meter| 1000V
    Current Probe| 400Amp
    RFID Authorized Card|
    RFID No Valid Card|
    Door Key|
    Needle-Nose Plier|
    Laptop or PC & CAT6 cable| For Charger Configuration
    Wi-Fi /4G signal quality checker| Recommended
    Wi-Fi /4G signal quality checker| Recommended
    Philips Screwdriver| No. 2 and 3
    Socket Screwdriver| No. 8, 10, 17 and 19

Unpacking the Charger

  • The product is alternate current (AC) charger and the packing design passed the packaging simulation test. If the packaging damage caused by overturning, falling or external impact during transportation, it may cause the product damage or defects. If there is any serious damage to the packaging when receiving the goods, please notify the supplier about your findings.
  • The product is delivered by transport company to warehouse or specified location where it will be handed over. Transporting the charger to its final location (last mile service) is not standard included in the order.
  • NOTICE: The delivery truck unloads the pallet carrying the charger. The movement of the charger to its final location is the responsibility of the customer / contractor.

If the packaging is damaged

  • Do not refuse the shipment / receipt.
  • Make a notation on the delivery receipt and inspect cabinet for damage.
  • If damage is discovered, leave cabinet in original package and request immediate inspection from carrier within 3 days of delivery.
  • Contact the supplier by mail or phone to address your findings.

WARNING! Charger weight might be 224.8 lbs. (102 kg). Charger with package might be 283.2 lbs. (128.5 kg). Be careful during unpack process.

  • STEP 1
    Remove the Surrounding boards

  • STEP 2
    Remove the carton and packing cushion and film

  • STEP 3
    Open the front and back plate to expose the M12 Screws
    Remove the 4 pcs of fixing M12 Screws

Installation Procedure

  1. Required Space for Placing and Maintaining
    Require a min. space of 57.09 x 59.05 inch (1450 x 1500 mm). This space is calculated as follows:

    • Charger Size WxDxH: 29.5 x 11.8 x 71.3 inches (750 x 300 x 1810 mm)
    • Front side 23.6 inch (600 mm), in order to operate dashboard.
    • Left and right side 13.8 inch (350 mm), in order to open left and right door.
    • Backside 23.6 inch (600 mm), in order to open the bracket door.
  2. Built Concrete Base

  3. STEP 1

  * Build 40.16” x 16.93” x 7.87” (1020mm x 430mm x 200mm) concrete base on the level to stand charger in advance.
  * Implant AC input cable conduit smaller than Φ4.02” (102 mm), e.g., Φ3” PVC conduit; and SFTP Ethernet cable conduit smaller than Φ1.34” (34 mm), e.g., Φ1” PVC conduit.
  * And implant 4 pcs of M12 screw stick out the concrete base for 1.57” (40 mm) to fix the charger. The positioning of these 4 pcs of M12 screws should be within ± 0.08” (2 mm) in short axis, ± 0.32” (8 mm) in long axis according to screw holes of charger.
  * In order to meet this positioning requirement, it is recommended to use positioning wood fixture. Please make the fixture according to the following drawing.
2.  **STEP 2**
  * Extend two 3-core AC input cables from conduit of concrete base, AC cables expose at least 23.62” (600mm), and the two cables should be connected with the corresponding circuit breaker.
  * The conductor cross sectional area of input power wires should be not less than 6 AWG (13.3mm2). If internet is connected via Ethernet, at least 71” (1800mm) of the Ethernet cable must be exposed from the conduit.
  1. Installation

  2. STEP 1
    Lift and replace the charger on concrete base, making sure the installed screws are aligned in the holes.
    Pull the input cable through bottom hole of charger; fasten 8 pcs of M12 screw nuts and 4 pcs of M12 washers on 4 pcs of M12 screw of concrete base (2 nuts for each screw) to secure the charger. Then fix the base covers in the charger base.

  3. STEP 2
    Open back door for wiring: Connect L1 and L2 for each wire to its respective terminal and fasten the screw to ensure a secure connection. Connect each PE wire to grounding position of charger.
    GROUNDING INSTRUCTIONS
    This product must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product.

  4. STEP 3
    Wiring installation of each L1 and L2 wire to an external breaker. Recommended breaker spec: Max. input current shall be over than or equal to 60A, B type for each connection.

  5. STEP 4
    Turn on power source and be ready for operational testing. The poser supply of the Standalone AC Charger: BNZO 22 will be enabled and automatically turn on the screen within 30 seconds.

  6. STEP 5
    Verify voltage and current of the AC input wires using a multimeter.

  7. STEP 6
    Use foaming agent to fill the gap in the AC cable conduit and complete the installation.

  8. Installing cable management (optional)

    • Remove the eyebolts on top of the charger
    • Open the cable management and install it

Operating Instructions

Operating Steps (ONLINE)
For commercial purposes, this product can be connected to internet via Wi- Fi or 4G LTE. This is the case for Public and Semi-Public chargers. The chargers can be accessed using EVBOLT Application or WebApp.

EVBOLT iOS/Android Application

  1. Download the EVBOLT App from AppStore or Play Store
  2. Create an account on the app, or use an existing account
  3. Add the payment method
  4. Locate the charger on the app
  5. Start the transaction in the app
  6. Plug-in the connector to the vehicle inlet
  7. Stop the charging session at the end
  8. Disconnect the connector from vehicle

EVBOLT WebApp

  1. Scan the QR Code located on the charger
  2. Add the payment method
  3. Start the transaction in the app
  4. Plug-in the connector to the vehicle inlet
  5. Stop the charging session at the end
  6. Disconnect the connector from vehicle

Operating Steps (OFFLINE)
Please use either of the following method to start charge when in Offline mode.

  • Plug-n-Play
    • Simply plug in the charger to the vehicle and wait for the charging to start automatically. The LED ring will start blinking GREEN.
    • The screen will display charging data once the charging starts
    • Unplug the charger to stop charging and enter the settlement interface
  • RFID Authentication
    • Tap the screen to select charging method
    • Tap “Swipe RFID Card” method
    • Swipe RFID Card to initiate charging
    • The screen will display charging data once the charging starts
    • Swipe the RFID Card again to stop charging and enter the settlement interface
  • Password
    • Tap the screen to select charging method
    • Enter the password on the screen to start charging
    • The screen will display charging data once the charging starts
    • Enter the password on the screen to stop charging
    • Unplug the charger to enter the settlement interface

Error and Warning Message

Status RED Light Notes
Input OVP Constantly Bright Auto recover
Input UVP Constantly Bright Auto recover
Output OCP Constantly Bright Auto recover
RCD Abnormal Constantly Bright Auto recover
Ground Fault Constantly Bright Auto recover
Control Pilot Fault Constantly Bright Auto recover
MCU Self-Test Fail Constantly Bright Contact customer service
RCD Self-Test Fail Constantly Bright Contact customer service
Relay Self-Test Fail Constantly Bright Contact customer service
RCD Abnormal Stop Charging Constantly Bright Auto recover
Output OCP Stop Charging Constantly Bright Auto recover

Maintenance and Repair

Daily Maintenance
Please keep the charger clean and install it in a clean area with low humidity. Do not install it in an environment near the sea, with high levels of oil, humidity or dust.

  • BNZO 22 is cooled by forced air. Please keep the charger in a ventilated location and do not block the air vents of the charger.
  • Avoid moisture or water in the charger. If water or excess moisture gets into the charger, immediately power off the charger to avoid immediate danger. Proceed to contact the appropriate maintenance personnel before the next use.
  • If there is any damage or dirt on the vehicle connector, charging cable, or vehicle connector holder, please contact maintenance personnel immediately.
  • Use the charger correctly. Do not hit or press hard on the case. If the case is damaged, please contact a professional technician.
  • Avoid placing the charger near to hot objects and in high-temperature locations, and keep it away from dangerous substances such as flammable gases and corrosive materials.
  • Do not place external objects or heavy objects on the charger, in order to avoid danger.
  • Do not apply high pressure water jets to clean the charger.
  • Please make sure the connector is returned to the holder after charging to prevent damage.

Maintenance Spares

  • This product is covered by a two-year parts warranty. If you have a technical issue, contact our technical support representative at our helpline.

Warranty and Maintenance

  • The warranty period for this charger is two years and covers parts only.
  • All replacement parts provided during the warranty period will be covered for the remaining balance of the original warranty period, in addition to a 90-day grace period.
  • During the warranty period, if any repair or maintenance is performed, an additional 90 days will be added to the original warranty period.
  • During the warranty period, if any malfunction is caused by regular use in accordance with the user manual and service instructions (to be determined by the dealer), the charger shall be repaired free of charge. Except for the following situations, the charger shall be subject to the above warranty terms:
    • Inability to provide valid proof of purchase
    • A product that is out of warranty.
    • Damage caused to the product due to not following the product service instruction for use, maintenance and storage.
    • Damage or malfunction caused by a foreign object entering.
    • Unauthorized repair, disassembly or modification.
    • Damage caused by force majeure (such as lightning, excessive voltage, earthquake, fire, flood, etc.).
    • Malfunction and damage caused by other unavoidable external factors.
    • Malfunction and damage caused by improper use of the equipment, such as water or other solutions entering into the equipment.
    • Malfunction and damage caused by the mains power supply and voltage which is not specified for use with the charger equipment.

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