ALTEC LANSING MZX648 True Connect View Truly Wireless Earphones User Manual

September 19, 2024
Altec Lansing

ALTEC LANSING MZX648 True Connect View Truly Wireless Earphones

Product Information

Specifications

  • Product Name: True Connect View Truly Wireless Earphones
  • Model Number: MZX648
  • Environmental Noise Cancelling
  • Connection: Bluetooth
  • Charging Port: USB-C

Product Usage Instructions

  1. Charging

  2. To power the charging case, insert the USB-C cable into the charging port on the side of the case.

  3. Connect the standard USB cable to a suitable USB charging adapter.

  4. While plugged in, the display screen will show the case’s charge level increasing from 0-100.

  5. The indicator lights on the earphones will display charge progress when inserted into the case.

  6. Bluetooth Pairing
    When removed from the case, the earphones will power on and indicate their pairing status. Follow these steps:

  7. Go to the Bluetooth settings page on your phone and ensure Bluetooth is ON.

  8. Look for available devices named “AL True Connect View” and connect to it.

  9. Note that the earphones will automatically re-connect to the last paired device if previously paired.

  10. Earphone Controls
    Control music playback and manage calls with the earphone controls:

  11. Music Controls:

  12. Play/Pause: Press either earphone once

  13. Volume Adjustment: Press 3 times on the left or right earphone to decrease or increase volume

  14. Previous Track: Press twice on the left earphone

  15. Next Track: Press twice on the right earphone

  16. Call Controls:

  17. Answer Call: Press either earphone once

  18. Reject Incoming Call: Press either earphone once

  19. End Call: Press either earphone once

  20. More Controls
    Additional functions and controls include:

  21. To activate the phone Voice Assistant, press and hold either earphone for two seconds.

  22. To pair a new device, turn off Bluetooth on your phone and put the earphones into pairing mode.

  23. For manual reset, follow the steps provided in the manual to erase all settings.

Frequently Asked Questions

Q: Can I use only one earphone at a time?

A: Yes, you can use either the left or right earphones independently for calls or music playback.

Q: How do I know when the earphones are fully charged?

A: The indicator lights on the earphones and the display screen on the charging case will show when they are fully charged.

Q: How do I reset the earphones?

A: To reset the earphones, disconnect them from any Bluetooth connection and put both earphones back into the charging case.

IMPORTANT

PLEASE DO NOT RETURN TO STORE
If You’re Having Trouble, We’re Here to Help!

WELCOME
Thank you for purchasing an Altec Lansing product. Download our App to unlock all the features our products have to offer!

IN THE BOX

  • 1 True Connect View Truly Wireless Earbuds
  • 1 Pair S, L Ear Cushions
  • 1 Charging Case
  • 1 USB-C Charging Cable
  • 1 Quick Start Guide

A CLOSER LOOK

CHARGING

  1. To power the charging case, insert the USB-C cable into the charging port located on the side of the charging case.
  2. Insert the standard USB cable into a suitable USB charging adapter.
  3. While the charging case is plugged in, the number on the display screen will increase from 0-100 to show the case’s charge level.
  4. While the earphones are inserted into the charging case, the indicator lights will display charge progress.

CAUTION

Battery Warning

  • This device is equipped with an integrated lithium-ion battery. The battery cannot be replaced. Do not attempt to remove the battery from the device.
  • Do not dispose of it in fire or expose it to excessive heat.
  • Do not crush, puncture, incinerate, or short-circuit external contacts.
  • Please recycle or dispose of the battery properly. Contact your local recycling facilities and/or the manufacturer for further information.

BLUETOOTH PAIRING

When removed from the case the earphones power on and their LEDs show their pairing status:

Bluetooth Connection:
Go to the Bluetooth page in the settings app on your phone. Make sure Bluetooth is ON before connecting to the available device “AL True Connect View”.

Note:
If the earphones have been previously paired to a nearby device they will automatically re-connect to it.

EARPHONE CONTROLS

Controlling Music

Controlling Calls

Note:
The earphones will also power on automatically when taken out of the charging case, and power off when inserted back in the charging case.

MORE CONTROLS

Other Functions
To activate the phone Voice Assistant, press and hold either earphone for two seconds.

  • To use a phone’s voice assistant, you must have a compatible phone.
  • Your wireless earphones will not work with your phone’s voice assistant if the assistant is not first enabled within the settings on the phone. For more information, see your phone’s user manual.
  • You must be within Bluetooth® range to use your phone’s voice assistant via your wireless earphones.
  • To turn On/Off Low Latency Mode, press either earphone five times.

Pair a New Device
Turn Bluetooth OFF on your phone/device. The earphones will go into pairing mode.

Manual Reset
A Reset will erase all settings. Only reset when experiencing issues that are not solved by turning the earphones On and Off or placing them back into the case.

  1. Disconnect the earphones from any Bluetooth connection.
  2. Put both earphones into the charging case.
  3. Take one earphone out from the charging case. The earphone’s indicator light should flash red and blue. Press the touch button four times.
  4. Take out the other earphones and press the touch button four times.

SAFETY PRECAUTIONS

When using your earphones, basic safety precautions should always be followed including:

  1. READ ALL INSTRUCTIONS BEFORE USING YOUR EARPHONES AND CHARGING CASE.
  2. Do not use the product near water. Do not put it on wet surfaces.
  3. Only clean using a clean cloth.
  4. Do not allow children to play with this product. This product contains small pieces that can be a choking hazard. Parental supervision is advised.
  5. Do not expose this product to excessive heat or fire.
  6. Do not expose this product to temperatures above 100°F. Keep out of direct sunlight.
  7. Do not attempt to repair this product yourself. Contact a qualified service center if the product needs service.
  8. Do not drop, crush, or expose this product to excessive physical force.
  9. This product is not intended for commercial use.
  10. When charging, keep all charging cables well-ventilated. Do not keep your charging cable in contact with flammable materials such as bedding, linens or synthetic fabrics.

Maintenance and Care

  • Use a soft cloth or paper towel to clean your earphones. Never use any harsh chemicals or detergents for cleaning. Make sure your earphones are dry before charging.
  • When your earphones are not in use, they should be stored in a cool, dry place.
  • Never tug or yank on a cable while it is connected to your charging case. Connect and disconnect cables as carefully as possible.
  • Never expose your earphones to high temperatures or extreme cold.
  • Please recycle or dispose of your earphones properly based on the laws and rules of your municipality. Contact local recycling facilities and/or the manufacturer of your earphones for further information.

SPECIFICATIONS

  • Battery Type: Lithium Polymer Battery
  • Play Time: Approximately up to 6 Hours*
  • The case holds 4 extra charges, giving 30 hours total.
  • Applicable at 50% of maximum volume. Results will be lower when the volume is higher.

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Note:
The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user’s authority to operate the equipment.

The device has been evaluated to meet general RF exposure requirements. This equipment complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna(s) must not be co- located or in conjunction with any other antenna or transmitter.

Having trouble? We’re here to help!
Call us 24/7 at 1-855-292-4087 Email us at alsupport@sakar.com or visit us at alteclansing.com.

Keep the manual and all relevant information for future reference.

WARRANTY

  • This warranty covers the original consumer purchaser only and is not transferable.
  • This warranty covers products that fail to function properly UNDER NORMAL USAGE, due to defects in material or workmanship. Your product will be repaired or replaced at no charge for parts or labor for one year.

What Is Not Covered by Warranty:
Damages or malfunctions not resulting from defects in material or workmanship and damages or malfunctions from other than normal use, including but limited to, repair by unauthorized parties, tampering, modification, or accident.

To Obtain Warranty Service and Troubleshooting Information:
Call 1-855-292-4087, email alsupport@sakar.com, or visit our website at www.alteclansing.com.

To receive a Warranty service along with the name and address of an authorized product service center, the original consumer purchaser must contact us for problem determination and service procedures. Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the applicable Warranty period(s), MUST be presented to obtain the requested service. It is your responsibility to properly package and send any defective products along with a dated copy of proof of purchase, a written explanation of the problem, and a valid return address to the authorized service center at your expense. Do not include any other items or accessories with the defective product. Any products received by the authorized service center that are not covered by warranty will be returned unrepaired.

NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR ENTITY TO THE PRODUCT SHALL BE BINDING ON THE DISTRIBUTOR. REPAIR, REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE – AT THE DISTRIBUTOR’S SOLE DISCRETION -ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL THE DISTRIBUTOR, ITS MANUFACTURERS, OR SAKAR INT. BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING, THE CONSUMER’S RECOVERY AGAINST THE DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY THE DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.

Some countries, states, or provinces do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on warranties, so limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. Contact your authorized retailer to determine if another warranty applies. This product is manufactured, distributed, and sold by SAKAR International, Inc. All other trademarks are the property of the respective owner, who has not sponsored, endorsed, or approved this product.

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  • 12-Month Limited Warranty
    All Altec Lansing products come with 12 month limited warranty from the date of their original purchase

  • 24-Hour Customer Support
    We love our customers, and we care about your experience with Altec Lansing. If you need assistance, please call us at 1.855.292.4087 or e-mail alsupport@sakar.com. www.alteclansing.com.

Altec Lansing 195 Carter Drive Edison, NJ 08817

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and use of such marks by AL Infinity, LLC is under license. Other trademarks and trade names are those of their respective owners.

References

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