Symetrix T-7 Glass 7 Inch Modero S Tabletop Touch Panel User Guide
- September 16, 2024
- Symetrix
Table of Contents
- Symetrix T-7 Glass 7 Inch Modero S Tabletop Touch Panel
- Product Usage Instructions
- What Ships in the Box
- Getting Help
- Declaration of Conformity
- Wall Mount Installation Instructions
- Tabletop Stand Installation Instructions
- Software Installation
- System Setup
- Network Setup
- Confi guring IP Parameters
- Symetrix Limited Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Symetrix T-7 Glass 7 Inch Modero S Tabletop Touch Panel
Product Specifications
- Product Name: T-7 Glass
- Manufacturer: Symetrix Incorporated
- Address: 12123 Harbour Reach Dr. Ste. 106 Mukilteo, WA, 98275 USA
- Standards: EN 55032, EN 55035, FCC Part 15, ICES-003, UKCA,EAC, RoHS
Product Usage Instructions
Important Safety Instructions
- Read and keep the instructions.
- Heed all warnings and follow all instructions.
- Avoid using near water or heat sources.
- Clean with a dry cloth only.
- Ensure proper ESD control when handling exposed terminals.
- Do not block ventilation openings.
- Use only specified attachments/accessories.
- Unplug during lightning storms or long periods of inactivity.
- Refer servicing to qualified personnel for any damage or malfunction.
Declaration of Conformity
The product T-7 Glass meets the standards for EMC and environmental
regulations.
Installation Instructions
Wall Mount Installation
- Screw the universal flush mount bracket into the wall mounted back box using appropriate screws.
Tabletop Stand Installation
- Attach the universal flush mount bracket to the upper and lower Phillips pan head screws.
Frequently Asked Questions (FAQ)
Q: Can the T-7 Glass be used outdoors?
A: It is recommended to avoid exposing the T-7 Glass to rain or moisture
as it may pose a risk of electric shock.
Q: What should I do if the product malfunctions?
A: Unplug the product and refer servicing to qualified personnel if it
malfunctions or has been damaged in any way.
What Ships in the Box
-
T-7 Glass touchscreen
-
Universal flush mount bracket
-
Two zinc-plated steel M3.5 x 25mm
Phillips pan head screws -
Four zinc-plated steel 6-32 x 1.25”
Phillips pan head screws -
Two painted black steel 2-56 x 5/16”
Torx T8 screws -
Torx T8 screwdriver
-
This Quick Start Guide
What You Need to Provide
Windows PC with the following minimum specifications:
- 1 GHz or higher processor
- Windows 10 or higher
- 1 GB free storage space
- 1280×1024 graphics capability
- 16-bit or higher colors
- Internet connection
- 8 GB of RAM
- Network (Ethernet) interface
- CAT5e/CAT6 cable
Getting Help
- Composer® , the Windows software that configures the T-7 Glass touchscreen hardware, includes a help file which acts as a complete User’s Guide for both hardware and software. If you have questions beyond the scope of this Quick Start Guide, contact our
Technical Support Group in the following ways:
- Tel: +1.425.778.7728 ext. 5
- Web: https://www.symetrix.co
- Email: support@symetrix.co
- Forum: https://www.symetrix.co/Forum
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water. This apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
-
Clean only with dry cloth.
-
Do not block any ventilation openings.
Install only in accordance with the manufacturer’s instructions. -
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
-
Ensure proper ESD control and grounding when handling exposed I/O terminals.
-
Protect the cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
-
Only use attachments/accessories specified by the manufacturer.
-
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over. -
Unplug this apparatus during lightning storms or when unused for long periods of time.
-
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug cord is damaged, liquid has been spilled or objects have fallen into the apparatus,the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
No user serviceable parts inside. Refer servicing to qualified service
personnel.
- The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user of the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product (i.e. this Quick Start Guide).
- User Serviceable Parts: There are no user serviceable parts inside this Symetrix product. In case of failure, customers inside the U.S. should refer all servicing to the Symetrix factory. Customers outside the U.S. should refer all servicing to an authorized Symetrix distributor. Distributor contact information is available online at: https://www.symetrix.co.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment under FCC rules.
Declaration of Conformity
We, Symetrix Incorporated,12123 Harbour Reach Dr. Ste. 106 Mukilteo, WA, 98275 USA, declare under our sole responsibility that the product:
T-7 Glass to which this declaration relates, is in conformity with the
following standards:
EN 55032, EN 55035 (EMC International)
FCC Part 15, ICES-003 (EMC-USA, CAN), UKCA, EAC, RoHS (Health/Environmental)
- Technical construction files maintained at: Symetrix, Inc. 12123 Harbour Reach Dr. Ste. 106 Mukilteo, WA, 98275 USA
- Date of issue: September 21, 2023.
- Place of issue: Mukilteo, Washington, USA
Authorized signature:
Mark Graham, CEO Symetrix Incorporated.
Wall Mount Installation Instructions
- Screw the universal flush mount bracket into the wall mounted back box using the appropriate screws for US or Euro boxes as shown below. Ensure the arrows face up.
- Connect the CAT5/6 cable to the T-7 Glass touchscreen.
- Checking to ensure the arrows on the T-7 are pointing up, align and gently press the T-7 unit onto the universal flush mount bracket. The support bracket should entirely conceal the universal flush mount bracket and sit flush with the wall. Pull down lightly on the T-7 unit to ensure it is fully seated. Using the included Torx screwdriver, screw in the two (2) pre-inserted set screws on the bottom of the support bracket until tight. Do not over tighten.
- To remove the T-7 Glass from the universal flush mount bracket,partially unscrew the two (2) set screws on the bottom of the support bracket using the included Torx screwdriver. Lift the unit up and off of the wall.
Tabletop Stand Installation Instructions
- Attach the universal flush mount bracket to the upper and lower table mount stand sections using the eight (8) included 6-32 x ¼” Phillips pan head screws, as shown. Ensure the arrows on the bracket are facing up for the desired angle of the stand.
- Attach the four (4) included non-skid pads to the underside of either the upper or lower table mount bracket, depending on which surface will be rested upon.
- Connect the CAT5/6 cable to the T-7 Glass touchscreen through the center hole of the stand. Optional: Secure the cable to the strain relief tie down with the included zip tie.
- Checking to ensure the arrows on the T-7 are pointing up, align and gently press the T-7 unit onto the universal flush mount bracket. The support bracket should entirely conceal the universal flush mount bracket and sit flush with the stand. Pull down lightly on the T-7 unit to ensure it is fully seated. Using the included Torx screwdriver, screw in the two (2) pre-inserted set screws on the bottom of the support bracket until tight. Do not over tighten.
- To remove the T-7 Glass from the universal wall mount bracket, partially unscrew the two (2) set screws on the bottom of the support bracket using the included Torx screwdriver. Lift the unit up and off of the stand.
Software Installation
Composer® software provides real-time set-up and control of Composer-Series DSPs, controllers, and endpoints from a Windows PC environment.
- Download the Composer software installer from the Symetrix web site (https://www.symetrix.co).
- Double-click on the downloaded fi le and follow the on-screen directions to install.
After installing the software, refer to the Help File for full connection and confi guration information.
Networking PHY Dante Devices
Devices with a single Dante port don’t have an internal Ethernet switch and
the RJ45 jack is connected directly to the Dante Ethernet physical transceiver
(PHY). In these cases you must connect the Dante port to an Ethernet switch
before connecting to another PHY Dante device to avoid audio dropouts on Dante
channels. Dante PHY devices include many Ultimo-based devices and Symetrix
hardware: Prism, xIn 4, xOut 4, xIO 4×4, xIO Stage 4×4, xIO Bluetooth, xIO
Bluetooth RCA-3.5, xIO XLR-Series.
System Setup
Successful system setup requires first establishing communications with a Symetrix DSP (e.g., Radius NX, Prism).
Basic Connections
- Connect the Control Ethernet port on the DSP to an Ethernet switch with a CAT5e/6 cable. Connect the Dante port on the DSP with a CAT5e/6 cable to the same Ethernet switch for shared Dante and Control networks, or to a different Ethernet switch for separate Dante and Control networks.
- Connect the PC running Composer to the Ethernet switch used for Control with a CAT5e/6 cable.
- To power a PoE Dante device, connect the Dante port on the device to a PoE-enabled port on the Dante switch. Alternately, connect the Dante port on the device to a PoE injector and then from the PoE injector to the Dante switch.
- To power a PoE Control device, connect the Control port on the device to a PoE-enabled port on the Control switch. Alternately, connect the Control port on the device to a PoE injector and then from the PoE injector to the Control switch.
Network Setup
About DHCP
Symetrix network-enabled devices boot with DHCP enabled by default. When
connected to a network, they will look for a DHCP server to obtain an IP
address. This process may take several minutes. Computers attached to the same
network, and getting
IP addresses from the same DHCP server will be ready to go.
When no DHCP server is present to assign IP addresses, and Windows default
network settings are used, the PC will set an IP in the range of 169.254.x.x
with a subnet mask of 255.255.0.0 to communicate with the device. This default
to an automatic private IP address uses the last four alphanumeric characters
of the device’s MAC address (MAC address hex value converted to decimal for IP
address) for the ‘x.x’ values. MAC addresses can be found on a sticker on the
back of the hardware.
Even if the PC’s default settings have been changed, the device will try to establish communications by setting up appropriate routing table entries to reach devices with 169.254.x.x addresses.
Connecting to Device from Host Computer on Same LAN
The Symetrix device and host computer require the following:
- IP Address – The unique address of a node on a network
- Subnet Mask – Configuration that defines which IP addresses are included in a particular subnet.
- Default Gateway (optional) – The IP address of a device that routes traffi c from one subnet to another. (This is only needed when the PC and device are on different subnets.)
If you are putting a device on an existing network, a network administrator
should provide the above information or it may have been provided
automatically by a DHCP server. For security reasons, it may not be
recommended to put AV system devices directly on the Internet. If you do, a
network administrator or your Internet Service Provider can provide the above
information.
If you are on your own private network, directly or indirectly connected to
the device, you may allow it to choose an automatic IP address or you may
choose to assign it a static IP address. If you are building your own separate
network with static assigned addresses, you may consider using an IP address
from one of the ”Private-Use” networks noted in RFC-1918:
- 172.16.0.0/12 = IP addresses 172.16.0.1 through 172.31.254.254 and a subnet mask of 255.240.0.0
- 192.168.0.0/16 = IP addresses 192.168.0.1 through 192.168.254.254 and a subnet mask of 255.255.0.0
- 10.0.0.0/8 = IP addresses 10.0.0.1 through 10.254.254.254 and a subnet mask of 255.255.0.0
Confi guring IP Parameters
Locating Hardware
IP Confi guration with Composer ®
The Composer Locate Hardware dialog will scan the network and list available
components. Select the unit you wish to assign an IP address to and click the
Properties button. If you wish to assign the device a static IP address,
select “Use the following IP address” and enter the appropriate IP address,
subnet mask and gateway. Click OK when finished. Now, back in the locate
hardware dialog, ensure the device is selected and click “Select Hardware
Unit” to use this hardware in your Site File. Close the Locate Hardware
dialog.
Reset Switch
To be used under the supervision of technical support, the device has the
ability to reset its network configuration and completely revert to factory
defaults. Locate the reset switch using the illustrations in this guide and/or
the product data sheet.
- Short press and release: Resets network confi guration,returns to DHCP.
- Apply power while holding, release after unit boots then reboots: Factory resets unit.
Symetrix Limited Warranty
By using Symetrix products, the Buyer agrees to be bound by the terms of this Symetrix Limited Warranty. Buyers should not use Symetrix products until the terms of this warranty have been read.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for fi ve (5) years from the date the product is
shipped from the Symetrix factory. Symetrix’s obligations under this warranty
will be limited to repairing, replacing, or partially crediting original
purchase price at Symetrix’s option, the part or parts of the product which
prove defective in material or workmanship within the warranty period provided
that the Buyer gives Symetrix prompt notice of any defect or failure and
satisfactory proof thereof. Symetrix may, at its option, require proof of the
original date of purchase (copy of original authorized Symetrix Dealer’s or
Distributor’s invoice). Final determination of warranty coverage lies solely
with Symetrix. This Symetrix product is designed and manufactured for use in
professional audio systems and is not intended for other usage. With respect
to products purchased by consumers for personal, family, or household use,
Symetrix expressly disclaims all implied warranties, including, but not
limited to, warranties of merchantability and fi tness for a particular
purpose. This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who purchases
the product within the specifi ed warranty period from an authorized Symetrix
Dealer or Distributor. This limited warranty gives the Buyer certain rights.
The Buyer may have additional rights provided by applicable law.
What is not Covered by this Warranty:
This warranty does not apply to any non-Symetrix branded hardware products or
any software even if packaged or sold with Symetrix Products. Symetrix does
not authorize any third party, including any dealer or sales representative,
to assume any liability or make any additional warranties or representations
regarding this product information on behalf of Symetrix. This warranty also
does not apply to the following:
- Damage caused by improper use, care, or maintenance or failure to follow the instructions contained in the Quick Start Guide or Help File (In Composer: Help > Help Topics).
- Symetrix product that has been modifi ed. Symetrix will not perform repairs on modifi ed units.
- Symetrix software. Some Symetrix products contain embedded software or apps and may also be accompanied by control software intended to be run on a personal computer.
- Damage caused by accident, abuse, misuse, exposure to liquids, fi re, earthquake, acts of God, or other external causes.
- Damage caused by improper or unauthorized repair of a unit. Only Symetrix technicians and Symetrix international distributors are authorized to repair Symetrix products.
- Cosmetic damage, including but not limited to scratches and dents, unless failure has occurred due to a defect in materials or workmanship within the warranty period.
- Conditions caused by normal wear and tear or otherwise due to the normal aging of Symetrix products.
- Damage caused by use with another product.
- Product on which any serial number has been removed, altered, or defaced.
- Product that is not sold by an authorized Symetrix Dealer or Distributor.
Buyer Responsibilities:
Symetrix recommends the Buyer make backup copies of Site Files before having a
unit serviced. During service it is possible that the Site File will be
erased. In such an event, Symetrix is not responsible for the loss or the time
it takes to reprogram the Site File.
Legal Disclaimers and Exclusion of other Warranties:
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims any
IMPLIED warranties, including fitness for a particular purpose or
merchantability. Symetrix’s warranty obligation and Buyer’s remedies hereunder
are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement,
or use of any product will not exceed the retail price of the product or any
part thereof which gives rise to the claim. In no event will Symetrix be
liable for any incidental or consequential damages including but not limited
to damage for loss of revenue, cost of capital, claims of Buyers for service
interruptions or failure to supply, and costs and expenses incurred in
connection with labor, overhead, transportation, installation or removal of
products, substitute facilities or supply houses.
Servicing a Symetrix Product:
The remedies set forth herein shall be the Buyer’s sole and exclusive remedies
with respect to any defective product. No repair or replacement of any product
or part thereof will extend the applicable warranty period for the entire
product. The specifi c warranty for any repair will extend for a period of 90
days following the repair or the remainder of the warranty period for the
product, whichever is longer.
Residents of the United States may contact the Symetrix Technical Support
Department for a Return Authorization (RA) number and additional in-warranty
or out-of-warranty repair information.
If a Symetrix product outside of the United States requires repair services,
please contact your regional Symetrix distributor for instructions on how to
obtain service.
A product may be returned by Buyer only after a RA number has been obtained from Symetrix. Buyer will prepay all freight charges to return the product to the Symetrix factory. Symetrix reserves the right to inspect any products which may be the subject of any warranty claim before repair or replacement is carried out. Products repaired under warranty will be returned freight prepaid via commercial carrier by Symetrix, to any location within the continental United States. Outside the continental United States, products will be returned freight collect.
Advance Replacements:
Units which are out of warranty or sold outside the United States do not
qualify for Advance Replacement. In-warranty units that fail within 90 days,
may be replaced or repaired depending on available service inventory at
Symetrix’s discretion. Customer is responsible for return shipping of
equipment to Symetrix. Any repaired equipment will be shipped back to customer
at Symetrix’ cost. Advance replacements will be invoiced as a normal sale
through authorized Symetrix dealers and distributors. The defective unit must
be returned 30 days from RA issue date and will be credited against the
replacement unit invoice after it has been evaluated by our service
department. If no problem is found, an evaluation fee will be deducted from
the credit.
Units returned without a valid Return Authorization number may be subject to signifi cant delays in processing. Symetrix is not liable for delays due to equipment returned without a valid Return Authorization number.
Returns and Restocking Fees
All returns are subject to approval by Symetrix. No credit will be issued for
any item returned after 90 days from the invoice date.
Return due to Symetrix Error or Defect
Units returned within 90 days will not be subject to a restocking fee and
credited in full (including freight). Symetrix assumes cost of return
shipping.
Return for Credit (not due to Symetrix error): Units in a factory sealed box
and purchased within 30 days can be returned without a restock fee in exchange
for a PO of greater value. Symetrix is not liable for return shipping.
Restock Fee Schedule for Returns for Credit (not due to Symetrix error):
Factory Seal Intact
-
0-30 days from invoice date 10% if no replacement PO of equal or greater value is placed.
-
31-90 days from invoice date 15%.
-
Returns not accepted after 90 days.
Factory Seal Broken -
May be returned up to 30 days and the restocking fee is 30%.
Symetrix is not liable for return shipping.
Out of Warranty Repairs
Symetrix will attempt to repair units outside of warranty for up to seven
years from the invoice date, but repairs are not guaranteed.
The Symetrix web site lists partners who are authorized and qualifi ed to
perform repairs on units beyond seven (7) years from invoiced date. Repair
rates and turnaround times for out of warranty Symetrix equipment are set
solely by these partners and are not dictated by Symetrix.
© 2024 Symetrix, Inc. All rights reserved. Specifi cations subject to change.
References
- Symetrix - Inspired AV Processing & Control Solutions
- Symetrix - Inspired AV Processing & Control Solutions
- Symetrix Forum – Symetrix
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