iStorage DiskAshur DT3 HDD Ultra Secure desktop HDD User Manual
- September 6, 2024
- iStorage
Table of Contents
DiskAshur DT3 HDD Ultra Secure desktop HDD
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Specifications
- Capacity: Up to 22TB
- Encryption: 256-bit full disk hardware encryption
- Security Certification: Common Criteria EAL 5+
- Interface: USB 3.2 (Gen 1) Type-C
Product Information
The iStorage diskAshur DT3 is an ultra-secure,
password-protected portable hard drive designed to encrypt data
both in transit and at rest. It features a secure microprocessor
with physical protection mechanisms to prevent tampering and
unauthorized access. With a capacity of up to 22TB, this drive
ensures your data remains safe and inaccessible without the correct
PIN.
Box Contents
- USB 3.2 (Gen 1) Type-C Interface with cables
- Mains Power Port
- Power Switch ON/OFF
- Desk Lock Slot
- LED lights:
- RED – Locked
- SOLID GREEN – Unlocked
- FLASHING GREEN – Data transfer
- BLUE – Admin mode
- Tamper-proof design with epoxy resin coating
- On-device crypto chip
- Epoxy coated, backlit alphanumeric keypad
- Common Criteria EAL 5+ Certified Secure Microprocessor
- SHIFT and UNLOCK buttons
Usage Instructions
Setting Up the diskAshur DT3
-
Connect the diskAshur DT3 to your computer using the USB Type-C
cable. -
Power on the drive by pressing the ON/OFF switch.
-
Enter your PIN using the alphanumeric keypad.
-
The LED will indicate the status of the drive (e.g., RED for
locked, SOLID GREEN for unlocked).
Accessing Data
To access data on the diskAshur DT3:
- Ensure the drive is unlocked (GREEN LED).
- Connect the drive to your computer and access files as you
would with any external storage device.
FAQ (Frequently Asked Questions)
Q: What should I do if I forget my PIN?
A: If you forget your PIN, please contact our support team at
support@istorage-uk.com or by phone on +44 (0) 20 8991 6260 for
assistance in resetting your device.
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User Manual
Please make sure you remember your PIN (password), without it, there is no way
to access the data on the drive. If you are having difficulty using your
diskAshur DT3 please contact our support team by email – support@istorage-
uk.com or by phone on +44 (0) 20 8991 6260.
www.istorage-uk.com
iStorage diskAshur DT3 User Manual v1.3
Copyright © iStorage, Inc 2024. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of the work or derivative work in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder. DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID
iStorage diskAshur DT3 User Manual v1.3
All trademarks and brand names are the property of their respective owners
Trade Agreements Act (TAA) Compliant
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Table of Contents
Introduction ……………………………………………………………………………………………………………………………………………………………………. 4 Box contents ………………………………………………………………………………………………………………………………………………………………….. 4 diskAshur DT3 Layout ………………………………………………………………………………………………………………………………………………………. 4 1. LED indicators and their actions ………………………………………………………………………………………………………………………………….. 5 2. LED States ……………………………………………………………………………………………………………………………………………………………….. 5 3. Connecting your diskAshur DT3 …………………………………………………………………………………………………………………………………… 6 4. First Time Use…………………………………………………………………………………………………………………………………………………………… 6 5. Unlocking diskAshur DT3 with the Admin PIN ……………………………………………………………………………………………………………….. 7 6. How to enter Admin Mode ………………………………………………………………………………………………………………………………………….. 7 7. Changing the Admin PIN ……………………………………………………………………………………………………………………………………………. 8 8. Setting a User PIN Policy …………………………………………………………………………………………………………………………………………… 9 9. How to delete the User PIN Policy ……………………………………………………………………………………………………………………………….. 10 10. How to check the User PIN Policy ………………………………………………………………………………………………………………………………. 10 11. Adding a New User PIN in Admin Mode ……………………………………………………………………………………………………………………….. 11 12. Changing the User PIN in Admin Mode ………………………………………………………………………………………………………………………… 12 13. Deleting the User PIN in Admin Mode …………………………………………………………………………………………………………………………. 12 14. How to unlock diskAshur DT3 with User PIN …………………………………………………………………………………………………………………. 13 15. Changing the User PIN in User Mode ………………………………………………………………………………………………………………………….. 13 16. Switching on the backlit LED keypad ……………………………………………………………………………………………………………………………. 14 17. Switching off the backlit LED keypad ……………………………………………………………………………………………………………………………. 14 18. Creating a One-Time User Recovery PIN ………………………………………………………………………………………………………………………. 15 19. Deleting the One-Time User Recovery PIN ……………………………………………………………………………………………………………………. 15 20. Activating Recovery Mode and Creating New User PIN …………………………………………………………………………………………………… 16 21. Set User Read-Only in Admin Mode ……………………………………………………………………………………………………………………………. 16 22. Enable User Read/Write in Admin Mode ………………………………………………………………………………………………………………………. 17 23. Set Global Read-Only in Admin Mode ………………………………………………………………………………………………………………………….. 17 24. Enable Global Read/Write in Admin Mode ……………………………………………………………………………………………………………………. 18 25. How to configure a Self- Destruct PIN …………………………………………………………………………………………………………………………… 18 26. How to delete the Self-Destruct PIN …………………………………………………………………………………………………………………………….. 19 27. How to Unlock with the Self-Destruct PIN …………………………………………………………………………………………………………………….. 19 28. How to configure an Admin PIN after a Brute Force attack or Reset ………………………………………………………………………………….. 20 29. Setting the unattended Auto-Lock ……………………………………………………………………………………………………………………………….. 20 30. Turn off the unattended Auto-Lock ………………………………………………………………………………………………………………………………. 21 31. How to check the unattended Auto-Lock ……………………………………………………………………………………………………………………….. 22 32. Set Read-Only in User Mode ………………………………………………………………………………………………………………………………………. 22 33. Enable Read/Write in User Mode …………………………………………………………………………………………………………………………………. 23 34. Brute Force Hack Defence Mechanism …………………………………………………………………………………………………………………………. 23 35. How to set the User PIN Brute Force Limitation …………………………………………………………………………………………………………….. 24 36. How to check the User PIN Brute Force Limitation …………………………………………………………………………………………………………. 25 37. How to perform a complete reset ………………………………………………………………………………………………………………………………… 26 38. How to configure diskAshur DT3 as Bootable ………………………………………………………………………………………………………………… 26 39. How to disable the diskAshur DT3 Bootable feature ………………………………………………………………………………………………………… 27 40. How to check the Bootable setting ……………………………………………………………………………………………………………………………….. 27 41. How to configure the Encryption Mode …………………………………………………………………………………………………………………………. 28 42. How to check the Encryption Mode ……………………………………………………………………………………………………………………………… 29 43. How to configure the Disk type ……………………………………………………………………………………………………………………………………. 30 44. How to check the Disk type setting ………………………………………………………………………………………………………………………………. 30 45. Initialising and formatting diskAshur DT3 for Windows ………………………………………………………………………………………………….. 31 46. Initialising and formatting diskAshur DT3 in Mac OS ……………………………………………………………………………………………………… 33 47. Initialising and formatting diskAshur DT3 in Linux OS ……………………………………………………………………………………………………. 35 48. Hibernating, Suspending or Logging off from the Operating System ……………………………………………………………………………….. 38 49. How to check Firmware in Admin Mode ……………………………………………………………………………………………………………………….. 38 50. How to check Firmware in User Mode ………………………………………………………………………………………………………………………….. 39 51. Technical Support …………………………………………………………………………………………………………………………………………………….. 40 52. Warranty and RMA information …………………………………………………………………………………………………………………………………… 40
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Introduction
Thank you for purchasing the new iStorage diskAshur DT3.
The diskAshur DT3 is an easy to use, ultra-secure, password protected,
hardware encrypted portable hard drive with capacities of up to 22TB and
rising. The diskAshur DT3 encrypts data in transit and at rest using 256-bit
full disk hardware encryption.
The diskAshur DT3 incorporates a Common Criteria EAL 5+ Hardware Certified
secure microprocessor, which employs built-in physical protection mechanisms
designed to defend against external tamper, bypass attacks and fault
injections. Unlike other solutions, the diskAshur DT3 reacts to an automated
attack by entering the deadlock frozen state, which renders all such attacks
as useless. In plain and simple terms, without the PIN there’s no way in!
Box Contents
· iStorage diskAshur DT3 · USB Cable · Universal Mains Adapter · QSG – Quick
Start Guide
diskAshur DT3 Layout
1. USB 3.2 (Gen 1) Type-C Interface
USB Type C & A cables included.
2. Mains Power Port 3. Power Switch ON/OFF 4. Desk Lock Slot 5. LED lights
RED – Locked. SOLID GREEN – Unlocked. FLASHING GREEN – Data transfer. BLUE –
Admin mode
6. Tamper proof and tamper evident design.
All critical components are covered by a layer of super tough expoxy resin.
7. On-device crypto chip. 8. Epoxy coated, wear resistant, backlit (user
selectable), alphanumeric keypad. 9. On-device Common Criteria EAL 5+
Certified
Secure Microprocessor. 10. SHIFT button 11. UNLOCK button
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1. LED indicators and their actions
LED LED State
Description
LED LED State
Description
RED Solid
Locked drive (in either Standby or Reset states)
BLUE Solid
Drive in Admin mode
RED Double blink Incorrect PIN entry
RED, GREEN and BLUE Blinking together
Waiting for User PIN entry
GREEN Solid
Drive unlocked
Data transfer in progress GREEN Blinking
GREEN and BLUE Blinking together
Waiting for Admin PIN entry
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2. LED States
To wake from Idle State Idle state is defined as when the drive is not being
used and all LEDs are off.
To wake diskAshur DT3 from the idle state do the following.
Power up and connect the diskAshur DT3 to a USB port on your computer.
A solid RED LED switches on indicating the drive is in Standby State
To enter Idle State To force diskAshur DT3 to enter Idle State, execute either
of the following operations:
· Safely eject, disconnect drive from your computer and power off, RED LED
will switch off (idle state).
Power-on States After the drive wakes from the Idle State, it will enter one of the following states shown in the table below.
Power-on State LED indication
Initial Shipment State
Standby Reset
RED and GREEN Solid RED Solid
RED Solid
Encryption Key
Admin PIN
Description
Waiting for configuration of an Admin PIN (First Time Use)
Waiting for Admin, User or Recovery PIN entry Waiting for configuration of an Admin PIN
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3. Connecting your diskAshur DT3
Be sure to read the following information before you begin to use the
diskAshur DT3.
Attention: Use only the cables provided with your diskAshur DT3. You may
damage the drive if you use a cable not included with the diskAshur DT3.
1. Ensure that the power switch on the back of the diskAshur DT3 is in the
OFF position. 2. Connect the diskAshur DT3 to a power outlet using the
included AC Adapter. 3. Attach the USB cable to the diskAshur DT3 and to an
available USB port on your computer. 4. Turn the power switch on the back of
the diskAshur DT3 to the ON position. 5. The indicator lights will switch on
to a solid RED and GREEN LEDs, indicating the drive is in the initial shipment
state and that
an Admin PIN will need to be configured as described in Section 4 (First Time
Use). Once an Admin PIN has been configured from the Initial Shipment State’, only a solid RED LED will switch on whenever the diskAshur DT3 is powered on. 4\. First Time Use The iStorage diskAshur DT3 is supplied in the
Initial Shipment State’ with no
pre-set Admin PIN. A 8-64 digit Admin PIN must be configured before the drive
can be used. Once an Admin PIN has been successfully configured, it will then
not be possible to switch the drive back to the `Initial Shipment State’. PIN
Requirements: · Must be between 8-64 digits in length · Must not contain only
repetitive numbers, e.g. (3-3-3-3-3-3-3-3) · Must not contain only consecutive
numbers, e.g. (1-2-3-4-5-6-7-8), (7-8-9-0-1-2-3-4), (8-7-6-5-4-3-2-1) · The
SHIFT ( ) key can be used for additional combinations (e.g. SHIFT ( ) +1 is a
separate value to just 1).
Password Tip: You can configure a memorable word, name, phrase or any other
Alphanumerical PIN combination by simply pressing the button with the
corresponding letters on it.
Examples of these types of Alphanumerical PINs are:
· For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7
(pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
· For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno)
7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
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With your diskAshur DT3 powered on, follow the instructions in the table below to configure an Admin PIN and unlock the diskAshur DT3 for the first time.
Instructions – First Time Use
1. Connect the diskAshur DT3 to a powered USB port on your computer
LED
LED State
Solid RED and GREEN LEDs switch on indicating the drive is in the Initial Shipment State
2. Press and hold down both Unlock ( ) + 1 buttons
LEDs turn to blinking GREEN and solid BLUE
3. Enter a New Admin PIN (8-64 digits) and press the Unlock ( ) button once
4. Re-enter your New Admin PIN and press the Unlock ( ) button once
Blinking GREEN and solid BLUE LEDs switch to a GREEN blink then back to
Blinking GREEN and solid BLUE LEDs
BLUE LED rapidly blinks then switches to a solid BLUE LED and finally to a
solid GREEN LED indicating the Admin PIN has been successfully configured and
the drive is unlocked and ready to be used
Locking the diskAshur DT3 To lock the drive, safely eject from your host operating system and then unplug from the USB port. If data is being written to the drive, ejecting the diskAshur DT3 will result in incomplete data transfer and possible data corruption.
5. Unlocking diskAshur DT3 with the Admin PIN
To unlock the diskAshur DT3 with the Admin PIN, please follow the simple steps in the table below.
1. Connect the diskAshur DT3 to a USB port on your computer
A solid RED LED switches on indicating the drive is in Standby State
2. In Standby State (solid RED LED) press the Unlock ( ) button once
3. With the GREEN and BLUE LEDs blinking together, enter the Admin PIN and
then press the Unlock ( ) button once
GREEN and BLUE LEDs blink together
The GREEN LED blinks several times and then switches to a solid GREEN LED
indicating the drive has been successfully unlocked as Admin and is ready to
be used
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6. How to enter Admin Mode
To Enter Admin Mode, do the following.
1. Connect the diskAshur DT3 to a powered USB port on your computer
2. In Standby State (solid RED LED) Press and hold down both Unlock ( ) + 1
buttons
3. Enter your Admin PIN and press the Unlock ( ) button once
A solid RED LED switches on indicating the drive is in Standby State
GREEN and BLUE LEDs blink together
A solid BLUE LED switches on indicating the drive is in Admin mode
To Exit Admin Mode
To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT
( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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7. Changing the Admin PIN
PIN Requirements: · Must be between 8-64 digits in length · Must not contain
only repetitive numbers, e.g. (3-3-3-3-3-3-3-3) · Must not contain only
consecutive numbers, e.g. (1-2-3-4-5-6-7-8), (7-8-9-0-1-2-3-4),
(8-7-6-5-4-3-2-1) · The SHIFT key can be used for additional combinations
(e.g. SHIFT ( )+1 is a separate value to just 1).
Password Tip: You can configure a memorable word, name, phrase or any other
Alphanumerical PIN combination by simply pressing the button with the
corresponding letters on it.
Examples of these types of Alphanumerical PINs are:
· For “Password” press the following buttons: 7 (pqrs) 2 (abc) 7 (pqrs) 7
(pqrs) 9 (wxyz) 6 (mno) 7 (pqrs) 3 (def)
· For “iStorage” press the following buttons: 4 (ghi) 7 (pqrs) 8 (tuv) 6 (mno)
7 (pqrs) 2 (abc) 4 (ghi) 3 (def)
Using this method, long and easy to remember PINs can be configured.
To change the Admin PIN, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both the Unlock ( ) + 2 buttons
2. Enter NEW Admin PIN and then press the Unlock ( ) button once
3. Re-enter the NEW Admin PIN and then press the Unlock ( ) button once
Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs change to a rapidly blinking BLUE LED and
finally to a solid BLUE LED indicating the Admin PIN has been successfully
changed
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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8. Setting a User PIN Policy
The Administrator can set a restriction policy for the User PIN. This policy
includes setting the minimum length of the PIN (from 8 to 64 digits), as well
as requiring or not the input of one or more ‘Special Characters’. The
“Special Character” functions as both the ‘SHIFT ( ) + digit’ buttons pressed
down together.
To set a User PIN Policy (restrictions), you will need to enter 3 digits, for
instance ‘091’, the first two digits (09) indicate the minimum PIN length (in
this case, 9) and the last digit (1) denotes that one or more ‘Special
Characters’ must be used, in other words ‘SHIFT ( ) + digit’. In the same way,
a User PIN Policy can be set without the need of a ‘Special Character’, for
instance ‘120’, the first two digits (12) indicate the minimum PIN length (in
this case,12) and the last digit (0) meaning no Special Character is required.
Once the Administrator has set the User PIN Policy, for instance ‘091’, a new
User PIN will need to be configured – see section 11, `Adding a New User PIN
in Admin Mode’. If the Administrator configures the User PIN as ‘247688314’
with the use of a ‘Special Character’ (SHIFT ( ) + digit pressed down
together), this can be placed anywhere along your 8-64 digit PIN during the
process of creating the User PIN as shown in the examples below.
A. ‘SHIFT ( ) + 2’, ‘4’, ‘7’, ‘6’, ‘8’, ‘8’, ‘3’, ‘1’, ‘4’, B. ‘2’, ‘4’,
‘SHIFT ( ) + 7’, ‘6’, ‘8’, ‘8’, ‘3’, ‘1’, ‘4’, C. ‘2’, ‘4’, ‘7’, ‘6’, ‘8’,
‘8’, ‘3’, ‘1’, ‘SHIFT ( ) + 4′,
Note: · If a Special Character’ was used during the configuration of the User PIN, for instance, example
B’ above,
then the drive can only be unlocked by entering the PIN with the Special Character’ entered precisely in the order configured, as per example
B’ above
– (2′,
4′, SHIFT ( ) + 7′,
6′, 8′,
8′, 3′,
1′, 4′). · More than one
Special Character’ can be used and placed along your 8-64
digit PIN.
· Users are able to change their PIN but are forced to comply with the set
User PIN Policy’ (restrictions), if and when applicable. · Setting a new User PIN Policy will automatically delete the User PIN if one exists. · This policy does not apply to the
Self-Destruct PIN’. The complexity
setting for the Self-Destruct PIN and Admin PIN is always 8-64 digits, with no
special character required.
To set a User PIN Policy, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
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1. In Admin mode, press and hold down both Unlock ( ) + 7 buttons
2. Enter your 3 digits, remember the first two digits denote minimum PIN
length and last digit (0 or 1) whether or not a special character has been
used.
3. Press the SHIFT ( ) button once
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
Blinking GREEN and BLUE LEDs will continue to blink
Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and finally to a
solid BLUE LED indicating the User PIN Policy has been successfully set.
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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9. How to delete the User PIN Policy
To delete the User PIN Policy, first enter the “Admin Mode” as described in
section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the
following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 7 buttons
2. Enter 080 and press the SHIFT ( ) button once
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and finally to a
solid BLUE LED indicating the User PIN Policy has been successfully deleted
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the
SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED
LED.
10. How to check the User PIN Policy
The Administrator is able to check the User PIN Policy and can identify the
minimum PIN length restriction and whether or not the use of a Special
Character has been set by noting the LED sequence as described below.
To check the User PIN Policy, first enter the “Admin Mode” as described in
section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the
following steps.
1. In Admin mode press and hold down both SHIFT ( ) + 7 buttons
2. Press the Unlock ( ) button and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. A RED LED blink
equates to ten (10) units of a PIN. c. Every GREEN LED blink equates to a
single (1) unit of a PIN d. A BLUE blink indicates that a ‘Special Character’
was used. e. All LED’s (RED, GREEN & BLUE) become solid for 1 second. f. LEDs
return to solid BLUE
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
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The table below describes the LED behaviour whilst checking the User PIN Policy, for instance if you have set a 12 digit User PIN with the use of a Special Character (121), the RED LED will blink once (1) and the GREEN LED will blink twice (2) followed by a single (1) BLUE LED blink indicating that a Special Character must be used.
PIN Description 12 digit PIN with use of a Special Character 12 digit PIN with NO Special Character used 9 digit PIN with use of a Special Character 9 digit PIN with NO Special Character used
3 digit Setup 121 120 091 090
RED 1 Blink 1 Blink
0 0
GREEN 2 Blinks 2 Blinks 9 Blinks 9 Blinks
BLUE 1 Blink
0 1 Blink
0
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Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the
SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED
LED.
11. Adding a New User PIN in Admin Mode
Important: The creation of a New User PIN must comply with the User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a
Special Character’ has been used. The
Administrator can Refer to section 10 to check the user PIN restrictions.
PIN requirements: · Must be between 8-64 digits in length · Must not contain
only repetitive numbers, e.g. (3-3-3-3-3-3-3-3) · Must not contain only
consecutive numbers, e.g. (1-2-3-4-5-6-7-8), (7-8-9-0-1-2-3-4),
(8-7-6-5-4-3-2-1) · The SHIFT ( ) button can be used for additional PIN
combinations – e.g. SHIFT ( ) + 1 is a different value
than just 1. See section 8, `Setting a User PIN Policy’.
To add a New User PIN, first enter “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both Unlock ( ) + 3 buttons
2. Enter New User PIN and press Unlock ( ) button
3. Re-enter the New User PIN and press Unlock ( ) button again
Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs change to a rapidly blinking GREEN LED and
finally to a solid BLUE LED indicating a New User PIN has been successfully
configured
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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12. Changing the User PIN in Admin Mode
Important: Changing the User PIN must comply with the User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a
Special Character’ has been used. The Administrator can
refer to section 10 to check the user PIN restrictions.
To change an existing User PIN, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both Unlock ( ) + 3 buttons
2. Enter New User PIN and press Unlock ( ) button once
3. Re-enter the New User PIN and press Unlock ( ) button once
Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs change to a rapidly blinking GREEN LED and
finally to a solid BLUE LED indicating the User PIN has been successfully
changed
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
13. Deleting the User PIN in Admin Mode
To delete an existing User PIN, first enter the “Admin Mode” as described in
section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the
following steps.
1. In Admin mode press and hold down both SHIFT ( ) + 3 buttons
2. Press and hold down both SHIFT ( ) + 3 buttons again
Solid BLUE LED will change to a blinking RED LED
Blinking RED LED will change to a solid RED LED and then to a solid BLUE LED
indicating the User PIN has been successfully deleted
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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14. How to unlock diskAshur DT3 with User PIN
To unlock the diskAshur DT3 with the User PIN, proceed with the following
steps.
1. In a standby state (solid RED LED) Press and hold down both the SHIFT ( )
- Unlock ( ) buttons
2. Enter User PIN and press the Unlock ( ) button once
RED LED switches to all LEDs, RED, GREEN & BLUE blinking on and off
RED, GREEN and BLUE blinking LEDs will change to a blinking GREEN LED then to
a solid GREEN LED indicating drive successfully unlocked in User Mode
15. Changing the User PIN in User Mode
Important: Changing the User PIN in User mode (GREEN LED) must comply with the
User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a
Special Character’ has been used.
To change the User PIN, first unlock the diskAshur DT3 with the User PIN as described in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.
1. In User mode (GREEN LED) press and hold down both Unlock ( ) + 4 buttons
2. Enter your Existing User PIN and press the Unlock ( ) button once
3. Enter New User PIN and press the Unlock ( ) button once
4. Re-enter New User PIN and press the Unlock ( ) button once
Solid GREEN LED will change to all LEDs, RED, GREEN & BLUE blinking on and off
LEDs will switch to a single GREEN LED blink and then back to blinking GREEN
and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs Blinking GREEN and solid BLUE
LEDs will switch to a rapidly blinking GREEN LED and then to a solid GREEN LED
indicating the User PIN has been successfully changed
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16. Switching on the backlit LED keypad
To aid with low-light visibility, the diskAshur DT3 is equipped with an LED backlit keypad. To switch on the LED backlit keypad, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both 2 & 6 buttons
2. Press Unlock ( ) button
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
Blinking GREEN and BLUE LEDs will switch to a solid GREEN LED and then to a
solid BLUE LED indicating the backlit keypad has been activated and will
switch on the next time the drive is powered up
Note: After setting the diskAshur DT3 to switch ON the LED backlit keypad, the drive must be first powered off and then powered back on again to activate. To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
17. Switching off the backlit LED keypad
To switch off the LED backlit keypad, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both 2 & 3 buttons
2. Press Unlock ( ) button
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
Blinking GREEN and BLUE LEDs will switch to a solid GREEN LED and then to a
solid BLUE LED indicating the backlit keypad has been deactivated and will
switch off the next time the drive is powered up
Note: After setting the diskAshur DT3 to switch OFF the LED backlit keypad, the drive must be first powered off and then powered back on again to activate. To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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18. Creating a One-Time User Recovery PIN
The User Recovery PIN is extremely useful in situations where a user has
forgotten their PIN to unlock the diskAshur DT3. To activate the recovery
mode, the user must first enter the correct One-Time Recovery PIN, if one has
been configured. The user PIN recovery process does not impact the data,
encryption key and Admin PIN, however the user is forced to configure a new
8-64 digit User PIN.
To configure a One-Time 8-64 digit User Recovery PIN, first enter the “Admin
Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE
LED) proceed with the following steps.
1. In Admin mode press and hold down both Unlock ( ) + 4 buttons
2. Enter a One-Time Recovery PIN and press Unlock ( ) button
3. Re-enter your One-Time Recovery PIN and press Unlock ( ) button again
Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs change to a rapidly blinking GREEN LED and
finally to a solid BLUE LED indicating the One-Time Recovery PIN has been
successfully configured
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
19. Deleting the One-Time User Recovery PIN
To delete the One-Time User Recovery PIN, first enter the “Admin Mode” as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin mode press and hold down both SHIFT ( ) + 4 buttons
2. Press and hold down both SHIFT ( ) + 4 buttons again
Solid BLUE LED will change to blinking RED LED
Blinking RED LED will become solid RED and then switch to a solid BLUE LED
indicating that the One-Time User Recovery PIN has been successfully deleted
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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20. Activating Recovery Mode and Creating New User PIN
The User Recovery PIN is extremely useful in situations where a user has
forgotten their PIN to unlock the diskAshur DT3. To activate the recovery
mode, the user must first enter the correct One-Time Recovery PIN, if one has
been configured. The user PIN recovery process does not impact the data,
encryption key and Admin PIN, however the user is forced to configure a new
8-64 digit User PIN.
To activate the Recovery process and configure a new User PIN, proceed with
the following steps.
1. In Standby State (RED LED) press and hold down both Unlock ( ) + 4 buttons
2. Enter the One-Time Recovery PIN and press the Unlock ( ) button
3. Enter a New User PIN and press the Unlock ( ) button
4. Re-enter your New User PIN and press the Unlock ( ) button again
Solid RED LED will change to blinking RED and GREEN LEDs
GREEN and BLUE LEDs alternate on and off then to a solid GREEN LED and finally
to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs change to a single GREEN LED blink then
back to blinking GREEN and solid BLUE LEDs
GREEN LED blinks rapidly then becomes solid GREEN indicating the recovery
process has been successful and a new user PIN configured
Important: The creation of a new User PIN must comply with the `User PIN Policy’ if one has been configured as described in section 8, which imposes a minimum PIN length and whether a special character has been used. Refer to section 10 to check the user PIN restrictions.
21. Set User Read-Only in Admin Mode
With so many viruses and Trojans infecting USB drives, the Read-Only feature is especially useful if you need to access data on the USB drive when used in a public setting. This is also an essential feature for forensic purposes, where data must be preserved in its original and unaltered state that cannot be modified or overwritten.
When the Administrator configures the diskAshur DT3 and restricts User access to Read-Only, then only the Administrator can write to the drive or change the setting back to Read/Write as described in section 22. The User is restricted to Read-Only access and cannot write to the drive or change this setting in user mode.
To set the diskAshur DT3 and restrict User access to Read-Only, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “7 + 6” buttons.
2. Press the Unlock ( ) button once
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid BLUE
LED indicating the drive has been configured and restricts User access to
Read-Only
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Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
22. Enable User Read/Write in Admin Mode
To set the diskAshur DT3 back to Read/Write, first enter the “Admin Mode” as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin mode, press and hold down both “7 + 9” buttons.
2. Press the Unlock ( ) button once
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs change to a solid GREEN LED then to a solid BLUE LED
indicating the drive is configured as Read/Write
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
23. Set Global Read-Only in Admin Mode
When the Administrator configures the diskAshur DT3 and restricts it to Global
Read-Only, then neither the Administrator nor the User can write to the drive
and both are restricted to Read-Only access. Only the Administrator is able to
change the setting back to Read/Write as described in section 24.
To set the diskAshur DT3 and restrict Global access to Read-Only, first enter
the “Admin Mode” as described in section 6. Once the drive is in Admin Mode
(solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “5 + 6” buttons.
2. Press Unlock ( ) button
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid BLUE
LED indicating the drive has been configured and restricts Global access to
Read-Only
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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24. Enable Global Read/Write in Admin Mode
To set the diskAshur DT3 back to Read/Write from the Global Read-Only setting,
first enter the “Admin Mode” as described in section 6. Once the drive is in
Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both “5 + 9” buttons.
2. Press Unlock ( ) button
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs change to a solid GREEN LED then to a solid BLUE LED
indicating the drive is configured as Read/Write
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
25. How to configure a Self-Destruct PIN
You can configure a self-destruct PIN which when entered performs a Crypto-
Erase on the drive (encryption key is deleted).This process deletes all
configured PINs and renders all data stored on the drive as inaccessible (lost
forever), the drive will then show as unlocked GREEN LED. Running this feature
will cause the self-destruct PIN to become the New User PIN and the drive will
need to be formatted before it can be reused.
To set the Self-Destruct PIN, first enter the “Admin Mode” as described in
section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the
following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 6 buttons
2. Configure and enter a 8-64 digit Self-Destruct PIN and press the Unlock (
) button
3. Re-enter your Self-Destruct PIN and press the Unlock ( ) button
Solid BLUE LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
GREEN LED will rapidly blink and then change to a solid BLUE LED to indicate
the Self-Destruct PIN has been successfully configured
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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26. How to Delete the Self-Destruct PIN
To delete the Self-Destruct PIN, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both SHIFT ( ) + 6 buttons
2. Press and hold down SHIFT ( ) + 6 buttons again
Solid BLUE LED will change to a blinking RED LED
Blinking RED LED will become solid and then change to a solid BLUE LED
indicating the Self-Destruct PIN was successfully deleted
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
27. How to unlock with the Self-Destruct PIN
Warning: When the Self-Destruct mechanism is activated, all data, the
encryption key and the Admin/User PINs are deleted. The Self-Destruct PIN
becomes the User PIN. No Admin PIN exists after the Self-Destruct mechanism is
activated. The diskAshur DT3 will need to be reset (see `How to perform a
complete reset’ Section 37, on page 26) first in order to configure an Admin
PIN with full Admin privileges including the ability to configure a new User
PIN.
When used, the self-destruct PIN will delete ALL data, the encryption key,
Admin/User PINs and then unlock the drive. Activating this feature will cause
the Self-Destruct PIN to become the New User PIN and the diskAshur DT3 will
need to be formatted before any new data can be added to the drive.
To activate the Self-Destruct mechanism, the drive needs to be in the standby
state (solid RED LED) and then proceed with the following steps.
1. In Standby State (solid RED LED), press and hold down both the SHIFT ( ) +
Unlock ( ) buttons
2. Enter the Self-Destruct PIN and press the Unlock ( ) button
RED LED switches to all LEDs, RED, GREEN & BLUE blinking on and off
RED, GREEN and BLUE blinking LEDs will change to a blinking GREEN LED and then
to a solid GREEN LED indicating the diskAshur DT3 has successfully self-
destructed
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28. How to configure an Admin PIN after a Brute Force attack or Reset
It will be necessary after a Brute Force attack or when the diskAshur DT3 has
been reset to configure an Admin PIN before the drive can be used. PIN
Requirements:
· Must be between 8-64 digits in length · Must not contain only repetitive
numbers, e.g. (3-3-3-3-3-3-3-3) · Must not contain only consecutive numbers,
e.g. (1-2-3-4-5-6-7-8), (7-8-9-0-1-2-3-4), (8-7-6-5-4-3-2-1) · The SHIFT key
can be used for additional combinations (e.g. SHIFT ( )+1 is a separate value
to just 1).
If the diskAshur DT3 has been brute forced or reset, the drive will be in
standby state (solid RED LED). to configure an Admin PIN proceed with the
following steps.
1. In Standby state (solid RED LED), press and hold down both SHIFT ( ) + 1
buttons
2. Enter New Admin PIN and press Unlock ( ) button
3. Re-enter the New Admin PIN and press Unlock ( ) button
Solid RED LED will change to blinking GREEN and solid BLUE LEDs
Blinking GREEN and solid BLUE LEDs will switch to a single GREEN LED blink and
then back to blinking GREEN and solid BLUE LEDs
Blinking GREEN LED and solid BLUE LED change to a blinking BLUE LED and then
to a solid BLUE LED indicating the Admin PIN was successfully configured.
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
29. Setting the unattended Auto-Lock
To protect against unauthorised access if the drive is unlocked and
unattended, the diskAshur DT3 can be set to automatically lock after a pre-set
amount of time. In its default state, the diskAshur DT3 unattended Auto Lock
time-out feature is turned off. The unattended Auto Lock can be set to
activate between 5 – 99 minutes if and when the drive is inactive (no data
being written/read).
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To set the unattended Auto Lock time-out feature, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 5 buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Enter the amount of time that you would like to set the Auto Lock time-out feature for, the minimum time that can be set is 5 minutes and the maximum being 99 minutes (5-99 minutes). For example enter:
05 for 5 minutes (press 0′ followed by a
5′) 20 for 20 minutes (press 2′ followed by a
0′) 99 for 99 minutes (press 9′ followed by another
9′)
3. Press the SHIFT ( ) button
Blinking GREEN and BLUE LEDs will change to a solid GREEN for a second and then finally to a solid BLUE LED indicating the Auto Lock time-out is successfully configured
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
30. Turn off the unattended Auto-Lock
To turn off the unattended Auto Lock time-out feature, first enter the “Admin
Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE
LED) proceed with the following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 5 buttons
2. Enter 00 and press the SHIFT ( ) button
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
Blinking GREEN and BLUE LEDs will change to a solid GREEN for a second and
then finally to a solid BLUE LED indicating the Auto Lock time-out has been
successfully disabled
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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31. How to check the unattended Auto-Lock
The Administrator is able to check and determine the length of time set for
the unattended Auto Lock time-out feature by simply noting the LED sequence as
described in the table below.
To check the unattended auto-lock, first enter the “Admin Mode” as described
in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with
the following steps.
1. In Admin mode press and hold down SHIFT ( ) + 5
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the Unlock ( ) button and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. Each RED LED
blink equates to ten (10) minutes. c. Every GREEN LED blink equates to one (1)
minute. d. All LED’s (RED, GREEN & BLUE) become solid for 1 second. e. LEDs
return to solid BLUE
The table below describes the LED behaviour whilst checking the unattended
auto-lock, for instance if you have set the drive to automatically lock after
25 minutes, the RED LED will blink twice (2) and the GREEN LED will blink five
(5) times.
Auto-Lock in minutes 5 minutes 15 minutes 25 minutes 40 minutes
RED 0
1 Blink 2 Blinks 4 Blinks
GREEN 5 Blinks 5 Blinks 5 Blinks
0
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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32. Set Read-Only in User Mode
To set the diskAshur DT3 to Read-Only, first enter the “User Mode” as described in section 14. Once the drive is in User Mode (solid GREEN LED) proceed with the following steps.
1. In User mode, press and hold down both “7 + 6” buttons. (7=Read + 6=Only)
2. Press Unlock ( ) button
Solid GREEN LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will change to a solid GREEN LED indicating the drive is
configured as Read-Only
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Note: 1. If a User set the drive as Read-Only, Admin can override this by
setting the drive as Read/Write in Admin mode.
2. If Admin set the drive as Read-Only, the User cannot set the drive as
Read/Write.
33. Enable Read/Write in User Mode
To set the diskAshur DT3 to Read/Write, first enter the “User Mode” as
described in section 14. Once the drive is in User Mode (solid GREEN LED)
proceed with the following steps.
1. In User mode, press and hold down “7 + 9” buttons. (7=Read + 9=Write)
2. Press Unlock ( ) button
Solid GREEN LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will change to a solid GREEN LED indicating the drive is
configured as Read/Write
Note: 1. If a User set the drive as Read-Only, Admin can override this by
setting the drive as Read/Write in Admin mode.
2. If Admin set the drive as Read-Only, the User cannot set the drive as
Read/Write.
34. Brute Force Hack Defence Mechanism
The diskAshur DT3 incorporates a defence mechanism to protect the drive
against a Brute Force attack. By default, the brute force limitation for Admin
PIN and User PIN is set to 10 consecutive incorrect PIN entries, for the
Recovery PIN it is 5. Three independent brute force counters are used to
record the incorrect attempts for each PIN authorisation. If a user enters an
incorrect Admin PIN ten consecutive times, (broken down into 5,3,2, clusters
as described below) the drive will be reset and all data will be lost forever.
If a user enters an incorrect Recovery PIN or User PIN and exceed the
respective brute force limitation, the corresponding PINs will be cleared but
the data will still exist on the drive.
Note: The brute force limitation is programmed to initial values when the
drive is completely reset or self-destruct feature is activated. If Admin
changes the User PIN, or a new User PIN is set when activating recovery
feature, the User PIN brute force counter is cleared but the brute force
limitation is not affected. If Admin changes the Recovery PIN, the Recovery
PIN brute force counter is cleared.
Successful authorisation of a certain PIN will clear the brute force counter
for that particular PIN, but not affect the other PINs brute force counter.
Failed authorisation of a certain PIN will increase the brute force counter
for that particular PIN, but not affect the other PINs brute force counter.
· If a user enters an incorrect User PIN 10 consecutive times, the User PIN
will be deleted but the data, Admin PIN and Recovery PIN remain intact and
accessible.
· If an incorrect Recovery PIN is entered 5 consecutive times, the Recovery
PIN is deleted but the data and Admin PIN remain intact and accessible.
· The Admin PIN uses a more sophisticated defence mechanism in comparison to
the User and Recovery PINs. After 5 consecutive incorrect Admin PIN entries,
the drive will lock and the RED, GREEN and BLUE LEDs will light up solid. At
this point the following steps need to be taken in order to allow the User a
further 3 PIN entries.
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· Enter PIN “47867243” and press the KEY ( ) button, GREEN and BLUE LEDs blink
together. The drive is now ready to accept a further 3 Admin PIN entries
· After a total of 8 consecutive incorrect Admin PIN entries, the drive will
lock and the RED, GREEN and BLUE LEDs will blink alternately. At this point
the following steps need to be taken in order to get the final 2 PIN entries
(10 in total).
· Enter PIN “47867243” and press the KEY ( ) button, GREEN and BLUE LEDs blink
together, the drive is now ready to accept the final 2 PIN entries (10 in
total).
· After a total of 10 incorrect Admin PIN attempts, the encryption key will be
deleted and all data and PINs stored on the drive will be lost forever.
The table below assumes that all three PINs have been set up and highlights the effect of triggering the brute force defence mechanism for each individual PIN.
PIN used to unlock drive
User PIN
Recovery PIN Admin PIN
Consecutive incorrect PIN enteries 10 5 5 3
2 (10 in total)
Description of what happens
· The User PIN is deleted. · The Recovery PIN, the Admin PIN and all data
remain intact and accessible.
· The Recovery PIN is deleted. · The Admin PIN and all data remain intact and
accessible.
· After 5 consecutive incorrect Admin PIN entries, the drive will lock and all
LEDs light up solid.
· Enter PIN “47867243” and press the KEY ( ) button to get 3 further PIN
entries.
· After a total of 8 (5+3) consecutive incorrect Admin PIN entries, the drive
will lock and the LEDs blink alternately.
· Enter PIN “47867243” and press the KEY ( ) button to get the final 2 PIN
entries (10 in total).
· After a total of 10 consecutive incorrect Admin PIN entries, the encryption
key will be deleted and all data and PINs stored on the drive will be lost
forever.
Important: A new Admin PIN must be configured if the pre-existing Admin PIN
was brute forced, refer to Section
28 on page 20 on `How to Configure an Admin PIN after a Brute Force attack or
Reset’, the diskAshur DT3 will also need to be formatted before any new data
can be added to the drive.
35. How to set the User PIN Brute Force Limitation
Note: The User PIN brute force limitation setting is defaulted to 10
consecutive incorrect PIN entries when
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The brute force limitation for diskAshur DT3 User PIN can be reprogrammed and
set by the administrator. This feature can be set to allow attempts from 1 to
10 consecutive incorrect PIN entries.
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To configure the User PIN brute force limitation, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both 7 + 0 buttons
Solid BLUE LED will change to GREEN and BLUE LEDs blinking together
2. Enter the number of attempts for the brute force limitation (between 01-10), for example enter: · 01 for 1 attempt · 10 for 10 attempts
3. Press the SHIFT ( ) button once
Blinking GREEN and BLUE LEDs will switch to a solid GREEN LED for a second and then to a solid BLUE LED indicating the brute force limitation was successfully configured
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
36. How to check the User PIN Brute Force Limitation
The Administrator is able to observe and determine the number of consecutive
times an incorrect User PIN is allowed to be entered before triggering the
Brute Force defence mechanism by simply noting the LED sequence as described
below.
To check the brute force limitation setting, first enter the “Admin Mode” as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin mode press and hold down both 2 + 0 buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the Unlock ( ) button and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. Each RED LED
blink equates to ten (10) units of a brute force limitation number. c. Every
GREEN LED blink equates to one (1) single unit of a brute force limitation
number. d. All LED’s (RED, GREEN & BLUE) become solid for 1 second. e. LEDs
return to solid BLUE
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The table below describes the LED behaviour whilst checking the brute force limitation setting, for instance if you have set the drive to brute force after 5 consecutive incorrect PIN entries, the GREEN LED will blink five (5) times.
Brute Force Limitation Setting 2 attempts 5 attempts 10 attempts
RED 0 0
1 Blink
GREEN 2 Blinks 5 Blinks
0
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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37. How to perform a complete reset
To perform a complete reset, the diskAshur DT3 must be in standby state (solid
RED LED). Once the drive is reset then all Admin/User PINs, the encryption key
and all data will be deleted and lost forever and the drive will need to be
formatted before it can be reused. To reset the diskAshur DT3 proceed with the
following steps.
1. In standby state (solid RED LED) , press and hold down “0” button
2. Press and hold down both 2 + 7 buttons
Solid RED LED will change to all LEDs, RED, GREEN and BLUE blinking
alternately on and off
RED, GREEN and BLUE alternating LEDs will become solid for a second and then
to a solid RED LED indicating the drive has been reset
Important: After a complete reset a new Admin PIN must be configured, refer to
Section 28 on page 20 on `How
to Configure an Admin PIN after a Brute Force attack or Reset’, the diskAshur
DT3 will also need to be formatted before any new data can be added to the
drive.
38. How to configure diskAshur DT3 as Bootable
Note: When the drive is set as bootable, ejecting the drive from Operating System will not force the LED to turn RED. The drive stays solid GREEN and needs to be unplugged for next time use. The default setting of the diskAshur DT3 is configured as non-bootable.
The diskAshur DT3 is equipped with a bootable feature to accommodate power cycling during a host boot process. When booting from the diskAshur DT3, you are running your computer with the operating system that is installed on the diskAshur DT3.
To set the drive as bootable, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 9 buttons
2. Press “0” followed by a “1” (01)
3. Press the SHIFT ( ) button once
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will continue to blink
Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and finally to a
solid BLUE LED indicating the drive has been successfully configured as
bootable
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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39. How to disable the diskAshur DT3 Bootable feature
To disable the diskAshur DT3 Bootable Feature, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode, press and hold down both Unlock ( ) + 9 buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press “0” followed by another “0” (00) 3. Press the SHIFT ( ) button once
GREEN and BLUE LEDs will continue to blink
Blinking GREEN and BLUE LEDs will change to a solid GREEN LED and finally to a
solid BLUE LED indicating the bootable feature has been successfully disabled
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
40. How to check the Bootable setting
To check the bootable setting, first enter the “Admin Mode” as described in section 6. Once the drive is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin mode press and hold down both SHIFT ( ) + 9 buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the Unlock ( ) button and one of the following two scenarios will
happen;
· If diskAshur DT3 is configured as Bootable, the following happens; a. All
LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks once.
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to
solid BLUE
· If diskAshur DT3 is NOT configured as Bootable, the following happens; a.
All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. All LEDs are off
c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to
solid BLUE
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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41. How to configure the Encryption Mode
WARNING: Changing the encryption mode from AES-XTS (default state) to AES-ECB or AES-CBC will delete the encryption key and cause the diskAshur DT3 to reset and render all data as inaccessible and lost forever!
Perform the following steps to configure the diskAshur DT3 encryption mode to
either AES-ECB indicated by the number 01′, or AES-XTS indicated by the number
02′,or AES-CBC indicated by the number `03′. This feature is set as
AES-XTS (02) by default. Please note all critical parameters will be deleted
when switching to a different encryption mode and will cause the drive to
reset.
To set the diskAshur DT3 encryption mode, first enter the Admin Mode as
described in section 6. Once the diskAshur DT3 is in Admin Mode (solid BLUE
LED) proceed with the following steps.
1. In Admin Mode, press and hold down both `KEY ( ) + 1′ buttons.
2. Enter 01 to set as AES-ECB Enter 02 to set as AES-XTS (default state)
Enter 03 to set as AES-CBC
3. Press the SHIFT ( ) button once.
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will continue to blink
GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid RED
LED (Reset State) indicating the encryption mode was successfully changed
Important: After configuring the encryption mode, the diskAshur DT3 completely resets and a new Admin PIN must be configured, refer to Section 28 on page 20 on `How to Configure an Admin PIN after a Brute Force attack or Reset’.
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42. How to check the encryption mode
To check the diskAshur DT3 encryption mode, first enter the Admin Mode as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin Mode press and hold down both `SHIFT ( ) + 1′ buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
· If the encryption mode is configured as AES-ECB, the following happens: a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks once. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE
· If the encryption mode is configured as AES-XTS, the following happens: a.
All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks
twice. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs
return to solid BLUE
· If the encryption mode is configured as AES-CBC, the following happens: a.
All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks
three times. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d.
LEDs return to solid BLUE
Note: To immediately exit Admin Mode (solid BLUE LED), press and hold down the SHIFT ( ) button for a second – the solid BLUE LED switches to a solid RED LED.
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43. How to configure the Disk type
The diskAshur DT3 can be configured as either a Removable Disk’ or
Local
Disk (default state)’. All critical parameters will be erased when switching
to a different disk type, deleting all PINs, the encryption key and data and
causing the drive to enter the reset state.
WARNING: Changing the disk type as either a Removable Disk’ or
Local Disk
(default state)’ will delete the encryption key and cause the diskAshur DT3 to
reset and render all data as inaccessible and lost forever!
Perform the following steps to configure the diskAshur DT3 disk type to either a Removable Disk (00) or Local Disk (01)This feature is set as Local Disk (01) by default. Please note all critical parameters will be erased when switching to a different encryption mode causing the drive to reset.
To set the diskAshur DT3 encryption mode, first enter the Admin Mode as described in section 6. Once the diskAshur DT3 is in Admin Mode (solid BLUE LED) proceed with the following steps.
1. In Admin Mode, press and hold down both `KEY ( ) + 8′ buttons.
2. Enter 00 to set as Removable Disk Enter 01 to set as Local Disk (default
state)
3. Press the SHIFT ( ) button once.
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
GREEN and BLUE LEDs will continue to blink
GREEN and BLUE LEDs will change to a solid GREEN LED and then to a solid RED
LED (Reset State) indicating the disk type was successfully changed
Important: After changing the disk type, the diskAshur DT3 completely resets and a new Admin PIN must be configured, refer to Section 28 on page 20 on `How to Configure an Admin PIN after a Brute Force attack or Reset’.
44. How to check the Disk type setting
To check the diskAshur DT3 disk type setting, first enter the Admin Mode as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin Mode press and hold down both `SHIFT ( ) + 8′ buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the KEY ( ) button and the following happens:
· If the disk type is configured as `Removable’, the following happens: a. All LED’s (RED, GREEN & BLUE) become solid for 1 second and then switch off. b. All LED’s (RED, GREEN & BLUE) become solid for 1 second again and then switch off. d. LEDs return to solid BLUE
· If the disk type is configured as `Local’, the following happens: a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. GREEN LED blinks once. c. All LED’s (RED, GREEN & BLUE) become solid for 1 second. d. LEDs return to solid BLUE
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45. Initialising and formatting diskAshur DT3 for Windows
After a Brute Force Attack’ or a complete reset the diskAshur DT3 will delete all PINs,data and the encryption key. You will need to initialise and format the diskAshur DT3 before it can be used. To format your diskAshur DT3, do the following: 1\. Configure a new Admin PIN – see page 20, section 28,
How to configure an
Admin PIN after a Brute Force attack or reset’.
2. With the diskAshur DT3 in standby state (RED LED), press the Unlock ( )
button once and enter New Admin PIN to unlock (blinking GREEN LED).
3. Windows 7: Right click Computer and then click Manage and then select Disk
Management Windows 8: Right-click left corner of desktop and select Disk
Management Windows 10: Right click on the start button and select Disk
Management
4. In the Disk Management window, the diskAshur DT3 is recognised as an
unknown device that is uninitialized and unallocated. A message box should
appear for you to choose between MBR and GPT partition style. GPT stores
multiple duplicates of this data over the disk, as a result it’s much more
robust. On an MBR disk, the partitioning and boot information is stored inside
single place.
Select the partition style and click OK.
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5. Right-click in the blank area over the Unallocated section, and then select New Simple Volume.
6. The Welcome to the New Simple Volume Wizard window opens. Click Next.
If you need only one partition, accept the default partition size and click Next.
Assign a drive letter or path and click Next.
Create a volume label, select Perform a quick format, and then click Next.
10. Click Finish.
11. Wait until the format process is complete. The diskAshur DT3 will be recognised and it is available for use.
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46. Initialising and formatting diskAshur DT3 in Mac OS
After a Brute Force Attack’ or a complete reset the diskAshur DT3 will delete all PINs,data and the encryption key. You will need to initialise and format the diskAshur DT3 before it can be used. To initialize and format the diskAshur DT3: 1. Select diskAshur DT3 from the list of drives and volumes. Each drive in the list will display its capacity, manufacturer, and product name, such as
iStorage diskAshur DT3 Media’.
2. Click the `Erase’ button under Disk Utility. 3. Enter a name for the
drive. The default name is Untitled. The name of the drive will eventually
appear on the desktop.
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4. Select a scheme and volume format to use. The Volume Format dropdown menu
lists the available drive formats that the Mac supports. The recommended
format type is Mac OS Extended (Journaled).’ For cross platform use exFAT. The scheme format dropdown menu lists the available schemes to use. We recommend using
GUID Partition Map’ on drives larger than 2TB.
5. Click the `Erase’ button. Disk Utility will unmount the volume from the
desktop, erase it, and then remount it on the desktop.
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47. Initialising and formatting diskAshur DT3 in Linux OS
1. Open Show Application’ and type
Disks’ in the search box. Click on the
Disks’ utility when displayed. 2\. Click to select the drive (500 GB Hard Disk) under
Devices’. Next click
on the gears icon under Volumes’ and then click on
Format Partitons’.
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3. Select Compatible with all systems and devices (FAT)’ for the
Type’
option. And enter a name for the drive, e.g: diskAshur DT3. Then, click the
`Format’ button.
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4. After the format process is finished, click Play button to mount the drive to Ubuntu.
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5. Now the drive should be mounted to Ubuntu and ready to use. 6. The disk will be shown as seen in the image below. You can click the disk icon to open your drive.
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48. Hibernating, Suspending, or Logging off from the Operating System
Be sure to save and close all the files on your diskAshur DT3 before
hibernating, suspending, or logging off from the operating system.
It is recommended that you lock the diskAshur DT3 manually before hibernating,
suspending, or logging off from your system.
To lock the drive, safely eject the diskAshur DT3 from your host operating
system and then unplug from the USB port. If data is being written to the
drive, safely ejecting and unplugging the diskAshur DT3 will result in
incomplete data transfer and possible data corruption.
Attention: To ensure your data is secure, be sure to lock your diskAshur DT3
if you are away from your computer.
49. How to check Firmware in Admin mode
To check the firmware revision number, first enter the “Admin Mode” as
described in section 6. Once the drive is in Admin Mode (solid BLUE LED)
proceed with the following steps.
1. In Admin mode press and hold down both “3 + 8” buttons
Solid BLUE LED will change to blinking GREEN and BLUE LEDs
2. Press the Unlock ( ) button once and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. RED LED blinks
indicating the integral part of the firmware revision number. c. GREEN LED
blinks indicating the fractional part. d BLUE LED blinks indicating the last
digit of the firmware revision number e. All LED’s (RED, GREEN & BLUE) become
solid for 1 second. f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED
For example, if the firmware revision number is `1.9′, the RED LED will blink once (1) and the GREEN LED will blink nine (9) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to Admin mode, a solid BLUE LED.
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50. How to check Firmware in User Mode
To check the firmware revision number, first enter the “User Mode” as
described in section 14. Once the drive is in User Mode (solid GREEN LED)
proceed with the following steps.
1. In User mode press and hold down both “3 + 8” buttons until GREEN and BLUE LEDs blink together
Solid GREEN LED will change to blinking GREEN and BLUE LEDs
2. Press the Unlock ( ) button and the following happens;
a. All LED’s (RED, GREEN & BLUE) become solid for 1 second. b. RED LED blinks
indicating the integral part of the firmware revision number. c. GREEN LED
blinks indicating the fractional part. d. BLUE LED blinks indicating the last
digit of the firmware revision number e. All LED’s (RED, GREEN & BLUE) become
solid for 1 second. f. RED, GREEN & BLUE LEDs switch to a solid BLUE LED
For example, if the firmware revision number is `1.9′, the RED LED will blink once (1) and the GREEN LED will blink nine (9) times. Once the sequence has ended the RED, GREEN & BLUE LED’s will blink together once and then return to the User mode, a solid GREEN LED.
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51. Technical Support
iStorage provides the following helpful resources for you:
Website: https://www.istorage-uk.com
E-mail Support: support@istorage-uk.com
Telephone Support: +44 (0) 20 8991-6260.
iStorage Technical Support Specialists are available from 9:00 a.m. to 5:30
p.m. GMT – Monday through Friday.
52. Warranty and RMA information
ISTORAGE PRODUCT DISCLAIMER AND WARRANTY
iStorage warrants that on delivery and for a period of 36 months from delivery, its Products shall be free from material defects. However, this warranty does not apply in the circumstances described below. iStorage warrants that the Products comply with the standards listed in the relevant data sheet on our website at the time you place your order.
These warranties do not apply to any defect in the Products arising from:
·
fair wear and tear;
·
wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
·
if you or a third party fail(s) to operate or use the Products in accordance with the user instructions;
·
any alteration or repair by you or by a third party who is not one of our authorised repairers; or
·
any specification provided by you.
Under these warranties we will, at our option, either repair, replace, or refund you for, any Products found to have material defects, provided that upon delivery:
·
you inspect the Products to check whether they have any material defects; and
·
you test the encryption mechanism in the Products.
We shall not be liable for any material defects or defects in the encryption
mechanism of the Products ascertainable upon inspection on delivery unless you
notify such defects to us within 30 days of delivery. We shall not be liable
for any material defects or defects in the encryption mechanism of the
Products which are not ascertainable upon inspection on delivery unless you
notify such defects to us within 7 days of the time when you discover or ought
to have become aware of such defects. We shall not be liable under these
warranties if you make or anyone else makes any further use of the Products
after discovering a defect. Upon notification of any defect, you should return
the defective product to us. If you are a business, you will be responsible
for the transportation costs incurred by you in sending any Products or parts
of the Products to us under the warranty, and we will be responsible for any
transportation costs we incur in sending you a repaired or replacement
Product. If you are a consumer, please see our terms and conditions.
Products returned must be in the original packaging and in clean condition.
Products returned otherwise will, at the Company’s discretion, either be
refused or a further additional fee charged to cover the additional costs
involved. Products returned for repair under warranty must be accompanied by a
copy of the original invoice, or must quote the original invoice number and
date of purchase.
If you are a consumer, this warranty is in addition to your legal rights in
relation to Products that are faulty or not as described. Advice about your
legal rights is available from your local Citizens’ Advice Bureau or Trading
Standards office.
The warranties set out in this clause apply only to the original purchaser of
a Product from iStorage or an iStorage authorized reseller or distributor.
These warranties are non-transferable.
EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, AND TO THE EXTENT PERMITTED
BY LAW, ISTORAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL
WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT. ISTORAGE DOES NOT WARRANT THAT THE PRODUCT WILL OPERATE
ERROR-FREE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY
OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS
WARRANTY. REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR
EXCLUSIVE REMEDY.
IN NO EVENT SHALL ISTORAGE BE LIABLE FOR ANY LOSS OR ANTICIPATED PROFITS, OR
ANY INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, RELIANCE OR CONSEQUENTIAL
DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, LOSS OF
USE OF SOFTWARE, DATA LOSS, OTHER LOSS OR RECOVERY OF DATA, DAMAGE TO
PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY,
INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT, REGARDLESS OF WHETHER IT WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE TERM OF ANY
LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY
LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL ISTORAGE’S
ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. | 4823-2548-5683.3
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Alperton Lane
Perivale, Middlesex. UB6 8DH, England Tel: +44 (0) 20 8991 6260 | Fax: +44 (0)
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