SPRT SP-POS5813 POS Thermal Receipt Printer User Manual

August 31, 2024
sprt

SP-POS5813 POS Thermal Receipt Printer

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Product Information

Specifications

  • Model: SP-POS5813/POS5814

  • Print Performance:

    • No more than 25% of each dot line can be printed
      simultaneously

    • Valid print width: 48mm

    • Cutter life: 1500,000 cuts

  • Print Paper: Thermal paper with 58mm width

  • Interface:

    • USB Interface(Type B, Female)
    • Parallel(DB25, Male)
    • Serial(RS232, P/S2)
    • Bluetooth(BTDM, BTMM)
    • Ethernet Interface
    • Cash Drawer Control: DC12V, 1A, 6-pin RJ-11 socket
  • Power Supply: DC8.5V, 2A

  • Operation Environment:

    • Operation temperature: 0-50°C
    • Relative humidity: 10-80%
    • Storage temperature: -20-60°C
    • Relative humidity: 10-90%

Product Usage Instructions

2.1 Printer Appearance

Refer to Figure 2-1-1 and Figure 2-1-2 for the printer
appearance and main components.

2.2 Paper Installation

  1. Ensure there is no paper in the print head before changing
    paper.

  2. To change paper, open the paper cover by pulling it upward as
    shown in Figure 2-1-1.

  3. Do not manually pull the paper forward or backward after
    closing the paper cover.

Frequently Asked Questions (FAQ)

Q: Can I use any thermal paper with this printer?

A: It is recommended to use specified thermal paper with a width
of 58mm for optimal performance and print quality.

Q: What are the supported barcode types for printing?

A: The printer supports printing of UPC-A, UPC-E, EAN-13, EAN-8,
CODE39, ITF25, CODEBAR, CODE93, and CODE128 barcodes.

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SPRT®
POS Thermal Receipt Printer SP-POS5813/POS5814
User’s Manual
(Ver 1.00) Beijing Spirit Technology Development Co.,Ltd.
www.sprt-printer.com
1

Content
Content …………………………………………………………………………………………………………………………. Introduction ……………………………………………………………………………………………………………………. Chapter 1 Feature and Performance …………………………………………………………………………………
1.1 Print Performance ………………………………………………………………………………………………….. 1.2 Print Paper ………………………………………………………………………………………………………………………………………. 4 1.3 Print Font ……………………………………………………………………………………………………………… 1.4 Interface ……………………………………………………………………………………………………………….. 1.5 Print Control Commands ………………………………………………………………………………………… 1.6 Power Supply …………………………………………………………………………………………………………………………………… 5 1.7 Operation Environment ……………………………………………………………………………………………………………………… 5 1.8 Outline Dimension …………………………………………………………………………………………………. Chapter 2 Operation Instructions …………………………………………………………………………………………………………………. 6 2.1 Printer Appearance …………………………………………………………………………………………………………………………….6 2.2 Paper Installation ……………………………………………………………………………………………………………………………….7 2.3 Interface connection ………………………………………………………………………………………………………………………… 8
2.3.1 Communication Interface …………………………………………………………………………………………………………….. 8 2.3.2 Cash Drawer Interface ………………………………………………………………………………………………………………. 10 2.3.3 Power Connection …………………………………………………………………………………………………………………….. 11 2.4 Buttons and Indicators ……………………………………………………………………………………………. 2.5 Self-test …………………………………………………………………………………………………………………………………………. 12 2.6 Enter the program upgrade mode ……………………………………………………………………………………………………… 13 2.7 Hexadecimal Printing ………………………………………………………………………………………………………………………. 13 2.8 Reset …………………………………………………………………………………………………………………………………………….. 13 Chapter 3 Printer Driver Installation ………………………………………………………………………………….. Appendix A Performance Index ……………………………………………………………………………………………………………….. 13
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Introduction
SP-POS5813/POS5814 printer is a new type line thermal printer, it features in fast speed print, low print noise, high reliability, perfect print quality and ribbon needless, avoiding the vexation of regular maintenance.
SP-POS5813/POS5814 printer: small in outline dimension, simple operation, and extensive application, especially suitable for commercial cash register, PC- POS, bank POS and all kinds of receipts print.
Warning This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
Chapter 1 Feature and Performance
1.1 Print Performance
Print method: direct thermal Print paper width: 57.5±0.5mm Print density: 8 dots/mm,384 dots/line Print speed: max 90mm/s Reliability
(1) Print head life: 50km Using condition: Print 12 × 24 ASCII characters, print 50 lines each time, intermittent print repeatedly
No more than 25% of each dot line can be printed simultaneously, and the same dot of each character line can be printed vertically no more than 11 times.
Use specified thermal paper (2) Cutter life: 1500,000 cuts Valid print width: 48mm
3

1.2 Print Paper
Paper Type: Thermal Paper 79.5±0.5mm x80mmmax Paper Thickness: 0.06mm0.08mm Paper Loading Method: Easy loading Paper Cutting Method: Manual
1.3 Print Font
ANK Character Set 12×24 dots,1.5W×3.00Hmm. GB GB2312-80(Chinese): 24×24 dots,3.00W×3.00Hmm.
1.4 Interface
Communication Interface: USB Interface(Type B, Female) Parallel(DB25, Male) Serial(RS232, P/S2) Bluetooth(BTDM, BTMM) Ethernet Interface: Normal Ethernet interface. Cash Drawer Control: DC12V, 1A, 6-pin RJ-11 socket.
1.5 Print Control Commands
Character print commands: support double-width, double height print of ANK characters, user-defined
4

characters and Chinese characters, the character line spacing is adjustable. Graphics print commands: support the print of bit-map graphics and download bit-map graphics with different density GS barcode print commands:
support UPC-A, UPC-E, EAN-13EAN-8, CODE39, ITF25, CODEBAR, CODE93, CODE128
1.6 Power Supply
DC8.5V, 2A
1.7 Operation Environment
Operation temperature: 050; Relative humidity: 1080 Storage temperature: -2060; Relative humidity: 1090
1.8 Outline Dimension & Weight
Dimension: 120(L)mm×100(W) mm×95 (H)mm Weight: 280g(without paper roll)
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Chapter 2 Operation Instructions 2.1 Printer Appearance
Printer appearance As shown in Figure 2-1-1, Figure 2-1-2. Rubber Roller Paper Cover
Main Case
Feed Button Power Indicator Error Indicator Power Socket Figure 2-1-1
6

Ethernet USB Cash drawer

Power

Parallel

Power

Serial Cash drawer Power
Figure 2-1-2

USB Cash drawer Power

2.2 Paper Installation

SP-POS5813/POS5814 printer adopts 58mm width thermal paper. The thermal paper installation steps are as follows:

1. When there is no paper in the print head, please do not press the feed button

to avoid affecting the life

of the print head. As shown in Figure 2-1-1, hold the paper cover and pull it upward to open the door and

change paper.

2. Do not manually pull the paper forward or stuff the paper backward after the paper cover is closed.

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2.3 Interface
2.3.1 Communication Interface
1. Standard Type-B USB.

Figure 2-4 USB Interface

PIN NO Function

Note

1

V Bus The power

supply is +5V.

2

Data – The data is

negative.

3

Data + The data is

positive.

4

GND Power ground

2. Standard DB25 parallel port connector, male plug.

pins Definition Description

Pins Definition Description

1

STROBE Active low signal for 14 Auto

Automatically insert

data transmission

Feed

a line break for

every carriage return

in the printer

2

D1

The first bit of data. 15

nError

Low-level indication

indicates

the

presence of an error

state.

3

D2

The second bit of 16 data.

Prime

4

D3

The third bit of data. 17

Select Input

8

5

D4

The forth bit of data. 18 GND

6

D5

The fifth bit of data. 19

7

D6

The sixth bit of data. 20 GND

8

D7

The seventh bit of 21 data.

GND

9

D8

The eighth bit of data. 22 GND

10

nACK

Response signal

23 GND

11

BUSY

Busy signal, active 24 GND

high

12

Paper

Paper out signal, 25 GND

End

active high

13

Select

High-level message

indicates that the

printer is online.

3. RS232 interface
Insert the dedicated DB9-P/S2 cable and follow the instructions on the self- test page to configure the serial port.

Pin

Definition Description

1

RS323_RX Serial Data Receiving

2

RS323_TX Serial Data Transmission

3

RTS

Request to send low effective.

4

CTS

Cancel sending low effective.

5

GND

6

GND

9

4. BluetoothBTDMBTMM Turn on the Bluetooth on the terminal device, search for the corresponding device based on the Bluetooth information on the self-check page, and input the password to connect to the device. Note: The “POWER” light of the device will blink within the first 30 seconds after powering on; once Bluetooth is successfully connected after 30 seconds, this light will stay on. Bluetooth information can be set through the settings software.
5. Ethernet Insert the Ethernet cable, enter the settings mode, refer to section 2.4.3, item 2, and select “Enable DHCP with 5-second delay confirmation”. The device will automatically obtain an IP address and save it, which will be used as the device’s static IP address thereafter. Use the settings software to configure the corresponding IP address.
Note: When the router’s network segment changes, or when there is an IP address conflict within the local area network, the settings need to be reconfigured.
2.3.2 Cash Drawer Interface
The cash drawer interface of the SP-POS5813 printer adopts an RJ-11, 6-pin socket, as shown in Figure 2-3-1.

Fig. 231 Cash drawer interface The pin definitions are as follows in Table 2-3-2:

PIN NO.

Signal

Direction

1

Chassis Ground

2

Cash drawer driver signal

output

3

On/off signal of cash drawer

input

4

+12VDC

Output

5

N.C

6

Signal ground

Tabel 232 Definition of Cash Drawer Interface Pin
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2.3.3 Power Connection
SP-POS5813/POS5814 printers are externally powered by a dedicated DC 8.5V/2A power supply.
2.4 Buzzer, Buttons and Indicators

2.4.1 Power ON/OFF

The power switch controls the power on/off status. When the device is turned off, pressing the button will turn it on. Pressing the power button again will turn it off.

power

2.4.2 Feed Button

as the paper feed key, can be used for function settings and paper feed.

1.Under normal operation, pressing the

key on the printer will feed the paper, and releasing the

key

will stop the paper feed.

2.Function selection

2.4.3 combination button

1. While the printer is out of paper and powered off, press and hold down the

without releasing it. Then,

briefly press the mode.

and wait for the prompt sound “Beep…beep…”. Release the

to enter upgrade

2. With paper loaded and the printer powered off, press

and hold the button without releasing it. Then,

briefly press the button

again and wait for the prompt sound “Beep…beep…beep…”. Release the button

to enter function setting mode. Press the button briefly

once to print the corresponding functions

prompt: “Print self-test, hexadecimal mode, restore factory settings, dynamic IP acquisition (UE model)”. The confirmation will be automatic after a delay of 5 seconds.

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2.4.4 Indicator lights and buzzer.

Green: Indicates the power switch status, stays on when the device is turned on. Note: Within the first 30 seconds of turning on, this light will flash; after 30 seconds of turning on, it will stay on constantly once the Bluetooth connection is successful. The red light and buzzer indicate error statuses. When the printer is working normally, the red “STATUS” indicator light will be off. If this light begins flashing, it indicates an abnormal warning status.
The buzzer can be set to enable or disable error alerts through parameter settings. When enabled, it will be used to indicate the type of error status, which is the same as the “STATUS” indicator light.
When the error indicator light is blinking and the buzzer is sounding (when enabled), it indicates that the printer has encountered an error. The specific type of error can be indicated by the different patterns of blinking.
The error status indicators are shown in the following table.

Indicator light status

Buzzer Status

Description

off

off

Normal

Flash once, off about 1
second.

Beep once, pause for about 1 second.

Out of paper, will resume normal operation once paper is available.

Flash twice, off for about 1 second.

Beep twice, pause for about 1
second.

The head is overheating, please wait for the engine temperature to decrease. It will automatically resume once the temperature is normal.

Flash three times, off for about 1 second.

Beep three times, pause for about 1
second.

The head heating plate is damaged and cannot be restored. It needs to be repaired.

Table 24

2.5 Self-Test
Self-testing can check whether the printer is working properly. In self- testing, the software version number, interface form, character configuration information, etc. are sequentially printed. If the self-test can correctly print out the self-test sample, it indicates that other parts of the printer are working properly except for the communication interface with the host. Otherwise, maintenance is required.

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Self-testing method: With paper loaded and the printer turned off, press and hold the key, release within 3 seconds, and the printer will print out the self-test list.
2.6 Enter program upgrade model
Refer to section 2.4.3, step 1, to upgrade by selecting the appropriate interface and program file using the “UpdateFirmware” software. Note: Parallel port models cannot be upgraded using a “USB to Parallel Port cable.”
2.7 Hexadecimal Printing
In reference to 2.4.3, Item 2, the three lines of prompts printed in hexadecimal mode are as follows: Hexadecimal Dump To terminate hexadecimal dump, Press FEED button three times.
Under this mode, all inputs will be printed as hexadecimal numbers. Press the key to feed paper for each line, repeat this process for a total of 3 times. Then, print “ Completed ” and exit the hexadecimal print mode.
2.8 Restore factory settings
Reference 2.4.3, item 2, only restore the printing configuration information, do not restore the Bluetooth and network configuration information.
Chapter 3: Printer Driver Installation
To install the SP-POS5813/POS5814 series printer driver, please download it from our official website at www.sprinter.com.cn. Follow these specific steps:

  1. Go to the homepage and navigate to the Download Center. 2. Select “Driver Programs” and then choose “POS Printer Series.” 3. Download the driver program named SP-DRV211. During the installation process, make sure to select the printer model as “58 Thermal Series.” For further instructions on how to install and use the driver program, please refer to the installation guide provided.
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Appendix 1: Performance Specifications

Specifications

Printing Method

Thermal Line

Print Performance Specifications:

Resolution Printing Speed Effective Printing Width

8 dots/mm (203dpi)/ 384 dots/line 90 mm/s 48mm

Paper Width

57 .5mm±0.5mm

Custom printing

character Support

Graphics Printing

Support for printing graphics with different dot densities and downloading bitmap images for printing.

Print Support Features

Chinese English

GB2312-Level 3 Character Library: 24×24 dot matrix
ASCII: 9×17 dot matrix, 12×24 dot matrix

Barcode

UPC-AUPC-EEAN-13EAN-8CODE39 CODE93

CODABARITF25 CODE128

Interface

USB, Serial, Parallel, Bluetooth, Ethernet, cash drawer

Support function

Paper shortage alarm, overheat protection, buzzer

Cash drawer control

DC12V, 1A, 6-pin RJ-11 socket

Power Supply

Direct current power

supply

DC8.5V2A

Paper

Paper Type

Normal thermal paper 58×Ø 60mm

14

Paper Thickness

0.06mm0.08mm

Physical properties

Paper loading

Easy paper loading

Paper Cutting Method Manual

Dimension

120mm×100mm×95mm (L×W×H)

Weight

275 g no paper roll

Work

environment 0-50°C (working environment temperature) /

temperature/humidity 10-80% (relative humidity)

Environmental factors

Save

environment

temperature/humidity

2060Save environment temperature /1090% (relative humidity)

Life span / Reliability

TPH

50km

STATEMENT
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

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References

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