HCM-T1 Dispenser and Water Purifier

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Product Information

Specifications

• Brand: RASLOK
• Model: HCM-T1
• Rated Voltage: AC 220V/50Hz
• Intended Use: Filtering tap water for drinking purposes

Product Usage Instructions

Safety Information

Read, understand, and follow all safety information prior to
using the RASLOK Water Purifier HCM-T1. Retain these instructions
for future reference.

Installation

The system must be installed by a RASLOK authorized professional
installer according to installation instructions.

Power Supply

To reduce risks associated with hazardous voltage and fire:

• Do not plug multiple devices into the same power outlet
  simultaneously.

• Plug the power cord into a 220V outlet with at least a rating
  of 10A and power surge protection.

• Ensure the power plug and outlet are clean and dry.

• Do not operate the machine with wet hands.

• Do not bend the power cord excessively or put heavy objects on
  it.

• Do not use the equipment if there is any damage to the power
  cord, plug, or outlet.

Equipment Placement

To reduce risks associated with fire, explosion, and property
damage:

• Avoid placing the equipment in areas with potential gas leaks
  or near heating devices.

• Avoid putting candles, lit cigarettes, or heating devices on
  the unit.

• Avoid placing water containers, chemicals, or small metal
  objects on top of the unit to prevent spillage.

• Do not install the equipment in an enclosed space without
  proper ventilation.

• Avoid cleaning the equipment with chemicals that could
  contaminate the water.

• Do not install in direct sunlight or outdoors exposed to
  rain/snow.

• The equipment is designed for indoor use only.

• Avoid excessive moisture or dust in the equipment
  surroundings.

Frequently Asked Questions (FAQ)

Q: Can I clean the RASLOK Water Purifier with any type of

chemical cleaner?

A: No, do not clean the equipment with chemicals that could
contaminate the water. Use only recommended cleaning methods.

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RASLOK
Better Water, Better Life
Operating Instructions
RASLOKTM Water Purifier
Model: HCM-T1
© 2012 RASLOK Pte. Ltd. All rights reserved. RASLOKTM is a trademark of RASLOK Pte. Ltd., Singapore. Website: www.raslok.com Email: sales@raslok.com
Design and color may differ from the picture. Unit appearance, specification, etc. are subject to change without prior notice if necessary for improving unit performance. The rated voltage of this unit is AC 220V/50Hz only.
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Table of Contents
Safety Information …………………………………………………………………………….. 3 NOTICE…………………………………………………………………………………………. 4
Product Description (General Overview)……………………………………………………… 5 Touch Panel (Operation User Interface) …………………………………………………… 6 Description of Button Operation …………………………………………………………….. 8 System Settings ……………………………………………………………………………….. 9 Troubleshooting guide ……………………………………………………………………….. 15 Warranty ……………………………………………………………………………………….. 16
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Safety Information

Read, understand, and follow all safety information contained in these instructions prior to use of the RASLOK Water Purifier HCM-T1. Retain these instructions for future reference.
Intended Use:
The RASLOKTM Water Purifier HCM-T1 is intended for use in filtering tap water for drinking purposes. The system is typically installed at point of use and must be installed by a RASLOK authorized professional installer according to installation instructions.

Explanation of Signal Word Consequences:
WARNING Indicates a potentially hazardous situation, which, if not avoided, could result in death or serious injury and/or property damage.

NOTICE

Indicates a situation which, if not avoided, could result in property damage.

WARNINGS
About the Power Supply
To reduce the risks associated with hazardous voltage and fire:
Do not plug-in multiple devices into the same power outlet or extension cord simultaneously. Plug the power cord into a 220 V outlet with at least a rating of 10 A and power surge protection. Please ensure the power plug and power outlet is clean and dry. Damaged parts or machine malfunction are only to be repaired or replaced by RASLOK
authorized professionals.
To reduce the risks associated with hazardous voltage:
Do not operate the machine with wet hands. Do not bend the power cord excessively or put heavy objects over the power cord. Ensure your pets do
not damage the power cord. Do not use the equipment if there is any damage to power cord, plug or the outlet.

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Safety Information
Important guide during installation / Use To reduce the risks associated with fire and explosion: Do not place the equipment in area with potential gas leak, or near heating devices. Do not put candles, lit cigarettes, or any heating devices on the unit.
To reduce the risks associated with hazardous voltage, fire and/or property damage:
Do not put water containers, chemicals (volatile materials, organic solvents etc.), small metal objects etc. on top of unit to avoid accidental spillage into the unit to cause electric shock or fire.
To reduce the risks associated with fire and/or property damage: Do not place the equipment in an enclosed space where ventilation is difficult, causing overheating at the
electrical parts.
To reduce the risks associated with contaminated water and/or property damage:
Do not clean the equipment with chemicals that could contaminate the water.
NOTICE
Do not install in direct sunlight or outdoors exposed to rain /snow. The equipment is designed for indoor use only. Large amount of moisture or dust in the equipment surroundings may damage the equipment.
Do not tilt the equipment over 45° when transporting the unit. Install and keep the equipment on aflat stable surface. Unstable surface and inclination will cause performance degradation or equipmentmalfunction.
Do not connect to hot water source over 40 °C. Keep equipment approximately 10 cm away from the wall and ensure proper ventilation behind the
equipment. Ensure tubing are securely connected and is not bent or pressed down by any heavy objects. The disposable filter cartridge must be replaced every 12 months, or if any noticeable reduction in flow rate
occurs (whichever sooner), to ensure filter effectiveness. Ensure the product is connected to water mains by a detachable tubing hose. When you relocate and reinstall
the appliance, please use a new tubing hose. This appliance is intended to be used indoors. Close supervision is required when any appliance is used by or near children.
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Product Description (General Overview)

1. User Interface/UI 3. Waterspout 5. Top Cover 7. Control Panel 9. Black Panel 11. Water Inlet 13. 1st Filter (Sediment & Carbon
Composite)

2. Decorative plate 4. Front Panel 6. Drip Collector 8. Side Panel 10. Power Cord 12. Heating System Switch 14. 2nd Filter (UF&ACF Composite)

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Touch Panel (Operation User Interface)

Description of button functions

1). – Hot Water Dispensing Button (Red & White lights); used to start dispensing

of Hot water.

• light will turn red when the machine is heating and turn back white when

heating is finished.

• light will remain red during dispensing of hot water. Press any Button to

stop dispensing.

2).

-Clock/Timer (White light): used to display time and settings data.

3). – Cold Water Dispensing Button (Blue & White lights); used to start

dispensing of Cold water.

• light will turn blue when the machine is cooling and turn back white when
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cooling is finished.

• light will remain blue during dispensing of cold water. Press any Button to

stop dispensing.

4).

– Volume selection Button (White light); used to select volume of water

to be dispensed.

• To avoid over dispensing, machine will automatically stop dispensing if more

than 1.5L of water has been dispensed continuously, or if it has been dispensing for

more than 2 minutes.

5). – Smart sensor: used to auto start and stop energy saving mode.

6). – Lukewarm Button (Red & White lights): Used to dispense lukewarm water

that is mixed with ambient and hot water.

7). – Water Dispensing/Mixed Water/Setting Confirm Button (Red & White

lights): Press button after pressing or to dispense cold or hot water

respectively. Press the button alone will result in ambient water dispensing.

When the life of the filter is about to expire, button will turn red and alert the

user to replace the filters.

8). – Setting/UVC LED Button (Blue and White lights); used to set time displayed

on

, set temperature of hot and cold water, check filter lifespan, set flow

volume, turn energy saving mode off/on, and toggle the UVC LED sterilizer.

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Description of Button Operation

Hot Water Cold Water Ambient Water

Press the button, which will turn red. Press the Button while button is still red to dispense a predetermined amount of hot water, after which will turn back white. Press any button during the dispensing to stop immediately.

Note:1. Pressing

Button before or after button will allow you to

select the predetermined volume.

2. Button will turn red when the machine is heating or after you press

the button.

Press the button, which will turn blue. Press the Button while button is still blue to dispense a predetermined amount of cold water, after which will turn back white. Press any button during dispensing to stop immediately.

Note:1. Pressing

Button before or after button will allow you to

select the predetermined volume.

2. Button will turn blue when the machine is cooling or after you

press the button.

Press the button to dispense ambient water based on a predetermined volume.

Lukewarm water Volume selection

1. Press the bottom left button to dispense the lukewarm water.
You might need to long press the button follow by the dispense button if the child lock feature is enabled in the settings.
Press the Button to select the desired volume.

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System Settings

1.Time setting

1.1 Press and hold button for 5 seconds to enter time setting status.

will start flashing, allowing you to adjust the hours. Press

to increase and to decrease.

1.2 Pressing button again will cause

to flash, allowing you to

adjust the minutes. Press to increase and to decrease.

2. Hot water temperature

2.1 After the time setting is completed, press button again to

enter hot water temperature setting status.

will start

flashing, displaying the set hot water temperature. Press to

increase and to decrease.

3. Cold water On/OFF

3.1 After the extra hot water temperature setting is completed, press to

enter cold water function ON/OFF setting status. Press to turn on

cold water function and to turn off the cold water function.

4. UVC LED Sterilizer (Default is always “ON”)

4.1 After the cold water temperature setting is completed, press to enter

UVC setting mode status. Press to “ON” UVC LED Sterilizer mode

and to “OFF”.

4.2 light will turn blue when the UVC LED Sterilizer is in use. UVC LED

Sterilizer will be activated whenever cold or ambient water is dispensed.

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5. Turn on or off the child lock

5.1 After the UV setting is completed, press to enter the child lock

setting. Press to disable the child lock and to enable the child

lock. (With Child lock enabled, you need to press the hot/milk warm

button first and then press the dispense button to dispense the hot/milk

warm water)

6. Filter Lifespan Setting

6.1 After the UVC LED Sterilizer setting is completed, press to enter Filter

lifespan setting mode status.

will start flashing to show the filter

lifespan, displaying pattern “00/01/02/03” on the right-hand side.

6.2 Filter life pattern comparison table

Flow Left
Pattern Number

2100L 00

1400L 01

700L 02

200L 03

6.3 When the lifespan of filter is less than 200ml, dispensing button will turn red. When filter lifespan is due, the buzzer will sound 3 times every six hours until the lifespan is reset.

6.4 Press or to reset filter life to “00”.

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6.5 Filter Replacement instructions Step 1: Take out Water Tray

Step 2: Take out Front Panel

Step 3: Twist to take out old filter and replace with new

Step 4: Reinstall Front Panel and Water Tray

Item No. HCMT1-F1
HCMT1-F2

Description Sediment &
Carbon Composite
UF Membrane & ACF
Composite

Function
Sediment-removes sand, dust, impurities, rust and other substances. Carbon- removes odors, colors, residual chlorine and organic substances, leads to better water taste. UF-removes bacteria, rust colloids & impurities. ACF- further removes chlorine, macromolecules and organic substances etc.

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7. Energy-Saving Mode (Default is “OFF”) 7.1 After the filter life setting is completed, press to enter energy-saving
setting status. Press to “ON” and to “OFF” energy-saving mode. 7.2 If the energy-saving sensor detects less than 0.5Lux for more than 3
minutes (Dark environment), machine will enter energy-saving mode. Description of Energy-saving mode: 1. Under energy-saving mode, all lights except will turn off. Heating and cooling functions will cease working. 2. If any button is touched, machine will exit energy-saving mode immediately and resume all functions. Machine will also exit energysaving mode if energy-saving sensor detects light intensity of above 0.5Lux for more than 30s. 8. ON/OFF the beep sound setting (available in eSeries model only) 8.1 When energy-saving mode is completed, press to enter the beep sound setting mode. Press to “ON” and to “OFF” energy-saving mode.
9. End setting 9.1 When ON/OFF beep sound mode is completed, press to exit setting
mode. Display window will go back to display the time. Pressing will immediately exit the setting mode.
Standby Status:
When the machine is not operated for more than 15 minutes, it will enter standby status, where all lights except the clock and dispenser button will turn off. Heating and cooling systems will continue to operate normally. Press any button to exit standby status.
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Warning: Please always switch off water supply to the dispenser before
replacing filters.
1. Unpack the product, install the drip tray. 2. Use of the Quick Connector:
Connect the tubing The system includes push-in fittings for quick tubing connection. Review the following instructions before connecting the tubes in the next step. Cut the tubing to length 1) Use a sharp cutter to cut the end of tubing. 2) Inspect the end (about 30mm) of the tubing to make sure there are no
nicks, scratches or rough spots. Cut the tubing again if needed. Connect tubes

1. Push tubing through collet until it engages the O-ring. Continue pushing
   until the tube bottoms out against the back of the fitting. (Stopping when the tubing just engages the O-ring may lead to future leaks) Tubing will be fully engaged when 20mm of tubing has entered the fitting.

Tube partially engaged with fitting

Tube fully engaged with fitting

Disconnect tube: 1) Push the collet inwards with fingertips and hold it. 2) Pull the tubing out.
3. Take out the quick joint and install it on the water pipe.

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4. When installing the machine, please pay attention to the installation dimension in case there is blocking of air inlet and outlet.
5. Drip tray must be properly placed within the counter. Do not suspend it mid air or it may fall off.
6. Take out the blue securement clip at the rear of the product’s base plate, followed by the white stopper. Insert the water inlet PE pipe in the quick joint and fasten the clip back.
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Troubleshooting guide

Failure & Error Code

Cause

Small Water flow

Low water pressure Filter Lifespan is up

Water leakage

Pipe not connected properly Water and PE pipe bursting

Electric leakage Machine is poorly grounded

Noisy operation Not installed steadily

Solutions
Check the tap water. Contact local service agency to replace filter. Inspect the connector and connect the pipe properly. Replace the water and PE pipe.
Use a three-pin socket with earth wire, making sure that the machine is grounded properly.
Place the machine on a steady and solid surface.

Machine fails to run Insufficient power supply

Switch on power supply.

E1:00 E2:00 E3:00
E4:00

Cold water NTC error Cooling function cannot start Hot water NTC error Heating function cannot start

Contact the local service agency for support. Contact the local service agency for support.

Either a temporary low water pressure or Check the tap water supply; the machine will return to

indicating a water shortage

normal once the water supply resumes.

Dry heating alarm

Power off and power on again. If problem persists, contact the local service agency for support.

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Warranty
Limited Warranty:
RASLOK Pte Ltd warrants this Product will be free from defects in material and manufacture for the following periods from the date of purchase: One (1) year warranty subject to terms and conditions. This warranty does not cover failures resulting from abuse, misuse, alteration, or damage not caused by RASLOK Pte Ltd or failure to follow installation and use instructions. This warranty gives you specific legal rights in Singapore, and you may have other rights which may vary from country to country.
Limitation of Liability:
RASLOK Pte Ltd will not be liable for any loss or damage arising from this product, whether direct, indirect, special, incidental, or consequential, regardless of the legal theory asserted, including warranty, contract, negligence or strict liability. Some countries do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
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References

• Best Water Dispenser and Purifier in Singapore
• Best Water Dispenser and Purifier in Singapore

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