Midea MRU14B2ASL Upright Freezer User Manual

Upright Freezer
Power supply: 115 V
Frequency: 60Hz
Capacity: 13.8 cu.ft.
**USER MANUAL

**

MRU14B2ASL Upright Freezer

Warning:
Before using this product, please read this manual carefully and keep it for future reference.
The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details.
version A – 01 – 2024

Free 3 months
extension of the original limited warranty period! Simply text a picture of your proof of purchase to:
1-844-224-1614
The warranty extension is for the three months immediately following the completion of the product’s original warranty period. Individuals do not need to register the product in order to get all the rights and remedies of registered owners under the original limited warranty.
MODEL NUMBER MRU14B2ASL
www.midea.com
Dear user

Thank you for letting Midea help you “make yourself at home.”
This manual is part of our commitment to your total satisfaction.
Please read this manual carefully before use and keep it in a convenient place for future reference.
To help us better serve you, please consider registering your product using our convenient Midea app Smartlife, by visiting http://www.midea.com, or by texting a picture of your proof of purchase to 1-844-224-1614
By using the text option you will earn an additional 3 months warranty extension immediately following the completion of the product’s original warranty.

FREEZER SAFETY

YOUR SAFETY AND THE SAFETY OF OTHERS ARE VERY IMPORTANT
To prevent injury to the user or other people and property damage, the instructions shown here must be followed. Incorrect operation due to ignoring of instructions may cause harm or damage, including death.
The level of risk is shown by the following indications.

WARNING| This symbol indicates the possibility of death or serious injury.
---|---
CAUTION| This symbol indicates the possibility of injury or damage to property.
WARNING| This symbol indicates the possibility of dangerous voltage constituting a risk of electrical shock is present that could result in death or serious injury.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
GENERAL APPLIANCE SAFETY

• Read all safety warnings, instructions, illustrations and specifications provided with this appliance. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury.
• Save all warnings and instructions for future reference.

ELECTRICAL SAFETY

•  Plug into a grounded 3-prong outlet.
• Do not remove ground plug.
• Do not use an adapter.
• Unplug the power cord by holding the plug, never by pulling the cord.
• DO NOT turn the appliance on or off by plugging or unplugging the power cord.
• DO NOT use an extension cord.
• Unplug the freezer before cleaning or defrosting.

Grounding requirement

• This freezer must be grounded. This freezer is equipped with a grounding plug. The plug must be inserted into an outlet that is properly installed and grounded.
• Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service person if the grounding instructions are not completely understood or if doubt exists as to whether the freezer is properly grounded.

LOCATION SAFETY

• This freezer is intended to be used in household and similar environments.

• Install in accordance with the manufacturer’s instructions.

• This freezer should not be recessed or built-in an enclosed cabinet. It is designed for freestanding installation only.
  WARNING – Keep ventilation openings, in the freezer, clear of obstruction.

• DO NOT install near any heat sources, such as radiators, heat registers, stoves, other cooking appliances or in direct sunlight.

• DO NOT store or use gasoline or any flammable liquids inside or in the vicinity of this freezer.

USE AND CARE SAFETY

• Flammable refrigerant used. Follow handling instructions carefully.
  Risk of fire or explosion due to puncture of refrigerant tubing.

• Flammable refrigerant used. Do not use mechanical devices to defrost freezer. Do not puncture refrigerant tubing.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Keep key away from children.

• Children should be supervised to ensure that they DO NOT play with the appliance.

• DO NOT touch the interior of the freezer with wet hands. This could result in frostbite.

• Clean only with a damp cloth. Use nonflammable cleaner.

SERVICE SAFETY

• Disconnect power before servicing.
• Flammable refrigerant used. To be repaired only by trained service personnel. Do NOT puncture refrigerant tubing.
• Refer all servicing to qualified service personnel. Do not repair or replace any part of this appliance unless specifically recommended in this manual. Servicing is required when the appliance has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the appliance, the appliance has been exposed to rain or moisture, does not operate normally, or has been dropped.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person, in order to avoid a hazard.
• If component part is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Replace all parts and panels before operating.

SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS FOR HOUSEHOLD USE ONLY

State of California Proposition 65 Warnings:

WARNING: Cancer and Reproductive Harm –www.P65Warnings.ca.gov.

PROPER DISPOSAL

WARNING
Suffocation Hazard
Before you throw away your old freezer:

• Remove the door or lid so that children cannot hide or get trapped inside your old appliance.
• Leave any shelves in place so that children may not easily climb inside.
• Failure to follow these instructions can result in death or brain damage.

IMPORTANT : Flammable gas and refrigerant used. It is the consumer’s responsibility to comply with Federal and Local regulations when disposing of this product. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

OPERATION REQUIREMENTS

LOCATION REQUIREMENTS
WARNING
Explosion and Fire Hazard

• Keep flammable materials and vapors, such as gasoline, away from appliance.
• Failure to do so, can result in death, explosion or fire.

This freezer is designed to be freestanding only, and should not be recessed or built-in.

• Place your freezer on a floor that is level and strong enough to support the freezer when it is fully loaded.

• Place your freezer where there is access to the required electrical connection. See “Electrical Requirements.”

• Locate the freezer away from direct sunlight and sources of heat, such as a stove, heater or radiator.
  NOTES :
  – Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption.
  – Extremely cold temperatures may also prevent the freezer from performing properly.

• Avoid locating the freezer in areas with high humidity.

• Adequate air circulation is required for efficient operation. Maintain the recommended clearance to ensure adequate air circulation.

RECOMMENDED CLEARANCE

NOTE : If you place the freezer next to a fixed wall, allow sufficient space on the hinge-side for the door to swing open.

ELECTRICAL REQUIREMENTS

WARNING
Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• Do not remove the ground prong from the power cord plug.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to do so can result in death, fire or electrical shock.

IMPORTANT : A 115 Volt, 60 Hz., AC only, 15-amp fused, grounded electrical supply is required.

• Use an electrical outlet that accepts the grounding prong.
  NOTE: The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) electrical outlet.

• We recommend that the freezer be plugged into an electrical circuit serving ONLY this appliance.

• Use an electrical outlet that cannot be turned off with a switch or pull chain.

• DO NOT use an extension cord.

PARTS AND FEATURES

A. Air flow outlet (3)
B. Wire shelf (4)
C. Air flow inlet
D. Wire drawer (1)
E. Door bin (4)
F. Lock (with 2 keys)
G. Leveling feet (2 – bottom front) Wheels (2 – bottom back)

INSTALLATION

UNPACK
WARNING

Fire or Explosion Hazard

• Do not puncture refrigerant tubing.
• Follow handling instructions carefully.
• Flammable refrigerant used.
• Failure to do so can result in death, explosion or fire.

IMPORTANT : Remove ALL exterior and interior packing materials including the foam packing between the exterior condenser and the freezer cabinet.

IMPORTANT :

• If the freezer has been in a horizontal position for any period of time, wait 24 hours to allow the refrigerant to settle before plugging in the freezer.
• When moving the freezer, DO NOT tilt it beyond 45° from upright.
  NOTE : Tilting the freezer more than 45° could damage the compressor and the sealed system.

LEVEL FREEZER

IMPORTANT : Level the freezer for proper operation and to avoid cooling, frost and moisture problems that can occur when the door does not close properly.

1. Move the freezer to its final location. See “Move to Final Location.”
2. Place a carpenter’s level on the top of the freezer cabinet.
3. Adjust the two leveling feet, (one foot located at each of the two front corners of the freezer cabinet) until the freezer is level.

NOTE : The leveling feet are easier to adjust if you have someone push against the top front of the freezer to take some weight off the feet. To Raise – Turn the leveling feet clockwise
To Lower – Turn the leveling feet counterclockwise.

BEFORE USE

WAITING PERIOD

• Before plugging the freezer into a grounded 3-prong electrical outlet, allow it to stand upright for approximately 2 hours.
  NOTE : This reduces the possibility of a malfunction in the cooling system from improper handling during transportation.

CLEANING

1. Wash the freezer interior using a soft cloth dampened with a baking soda solution (2 tablespoons baking soda mixed with 1 quart of warm water).
2. Using a soft cloth, thoroughly dry all surfaces.

FREEZER USE

GENERAL

• The storage life of frozen foods varies and the recommended storage time should not be exceeded.
• Pre-packed, commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a three-star frozen food storage compartment or home freezer.
• DO NOT put bottled food or drinks in the freezer.

WARNING
Electrical Shock Hazard

• Plug into a grounded 3-prong outlet.
• Do not remove the ground prong from the power cord plug.
• Do not use an adapter.
• Do not use an extension cord.
• Failure to do so can result in death, fire or electrical shock.

1. Plug in your freezer. Wait for 30 minutes, and then open the freezer
   door to determine if the freezer is working properly.

2. Unlock the control panel by pressing and holding for 3 seconds. See, “Controls.”

3. Set the freezer temperature by pressing on the control panel.

4. Place frozen food into the freezer as quickly as possible after purchase.
   If there are instructions on the package, carefully follow these instructions regarding storage times.

FREEZER LOCK AND KEY

IMPORTANT: Store the freezer key in a location away from the freezer and not easily accessible to children.
The freezer lock is spring loaded, so that the key cannot be left in the lock.
To Lock/Unlock the Freezer:
Insert the key into the lock, and then push inward while turning the key.
ENERGY SAVING TIPS

• Allow hot foods to cool to room temperature before placing them in the freezer. Foods that freeze too slowly may lose quality or spoil.
• Overloading the freezer forces the compressor to run longer.
• Wrap foods properly and wipe containers dry before placing them in the freezer. This cuts down on frost build-up inside the freezer.
• Do not line freezer storage shelves with aluminum foil, wax paper or paper toweling. Liners interfere with cold air circulation, making the freezer less efficient.
• Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and then close the door as soon as possible.
• Do NOT add a large amount of unfrozen food to the freezer at one time. This will lower the cooling efficiency of the freezer.

CONTROLS

IMPORTANT : The control panel automatically locks after 15 seconds of inactivity to prevent accidental activation. Unlock the control panel foruse.

A. LED4 Coldest indicator
B. LED3 Colder indicator
C. LED2 Cold indicator
D. LED1 Freezer / Fridge mode indicator
E. Setting button

UNLOCK CONTROL PANEL
Locked is the default setting for the control panel.
To unlock the control panel for use:
Press and hold for 3 seconds.
NOTE : The control panel will lock automatically after 15 seconds of inactivity.

SET TEMPERATURE

This freezer can be used as either a freezer or refrigerator (fridge) for your food storage needs. The default mode is Freezer and the default temperature is Colder.

• Freezer mode temperature range: 10 °F to -8 °F (-12 °C to -22 °C).
• Fridge mode temperature range: 35 °F to 45 °F (2 °C to 7 °C).

To Set the Temperature:

1. Press and hold for 3 seconds to unlock the control panel.
2. Press repeatedly to toggle among the Cold/Colder/Coldest temperature settings.
3. Release to select desired setting.

NOTES :

• If freezer loses power for any reason, it will power- on automatically.
  You can expect it to work properly in 3-5 minutes.

• If you adjust temperature setting in freezer, allow several hours for the temperature to stabilize between adjustments.

REFRIGERATOR/FREEZER MODE

This freezer has an advanced design feature that lets you change it from a freezer to a refrigerator. You can switch from Freezer mode to Refrigerator mode only by using the control panel.
The Freezer / Fridge light on the control panel indicates the current mode.

• In Freezer mode, the FRZ./REF. icon will be illuminated.
• In Refrigerator mode, the FRZ./REF. icon will NOT be illuminated.

To change modes:

1. Press and hold for 3 seconds to unlock the control panel.
2. Press and hold for 3 seconds to change modes.

FREEZER CARE

Your freezer is designed for year-round use and requires minimal cleaning and maintenance. To keep your freezer running efficiently and odor free, we recommend that you clean the freezer regularly.

CLEANING

WARNING
Electrical Shock Hazard

• Unplug your appliance or disconnect power before cleaning.
• Failure to do so can result in death, electric shock or personal injury.

WARNING

Explosion Hazard

•  Use nonflammable cleaner.
• Failure to do so can result in death, explosion or fire.

IMPORTANT : To prevent damage to the finish, DO NOT use gasoline, benzine, thinner or other solvents, and DO NOT use abrasive cleaners.

1. Unplug the freezer from the electrical outlet.

2. Remove all food.

3. Remove and wash the shelves with a mild detergent solution.

4. Wash the freezer interior using a soft cloth dampened with a baking soda solution (2 tablespoons baking soda mixed with 1 quart of warm water).

5. Clean the gasket around the door. Gently wipe the gasket using a soft cloth dampened with a mild detergent solution.
   NOTE : Gaskets must be kept clean and pliable to assure a proper seal.

6. Using a soft cloth, thoroughly dry all surfaces.

7. Plug in or reconnect power.

MOVING
IMPORTANT : When moving your freezer, DO NOT tilt it beyond 45° from upright.

1. Unplug your freezer from the wall outlet.
2. Remove all food.
3. Securely tape down all loose items inside your freezer.
4. Tape the door shut.

STORAGE
IMPORTANT : Do not store freezer in a location that is accessible to children.

1. Unplug your freezer from the electrical outlet.
2. Remove all food.
3. Clean the freezer.
4. Leave the door open slightly to avoid possible formation of condensation, mold or odor.

TROUBLESHOOTING

IMPORTANT : DO NOT try to repair your freezer yourself. Doing so invalidates the warranty.
GENERAL

The fuse on the circuit is blown or the circuit breaker is tripped.
Power failure.| Make sure that the freezer power cord is fully plugged into the electrical outlet.
Check the house fuse / circuit breaker box and replace the fuse or reset the circuit breaker.
If a power failure occurs, the freezer turns off. Wait until the power is restored.
The freezer door does not close completely| Food packages are interfering with the door.
The door gaskets are dirty.
The freezer may not be level.| Move or remove some food items.
Clean the door gaskets.
Level the freezer.
Food in the freezer is not cold| The door has been opened too often or was not closed properly.
A large amount of food was recently added.
The door is not closed completely.
The freezer has been disconnected for a period of time.
The temperature control is set too warm.| Make sure that the door is closed properly.
Allow time for the recently added food to cool, and then check again.
Check the door gasket and food distribution, and make sure that the door closes completely.
Allow 4 hours for the freezer to cool completely before adding food.
Set the temperature control to a colder setting.
---|---|---
The freezer makes unusual noises or vibrations| The freezer may not be level.
The freezer cabinet is touching a wall.
Metal parts undergo expansion and contraction.
Refrigerant is circulating throughout the system.| Adjust the leveling feet located on the front corners of the freezer until the freezer is level.
Move the freezer away from the wall.
This is normal.
This is normal.
Moisture is building up in the interior of the freezer| The door has been opened too often or was not closed properly.
The freezer is located in a humid area.
The weather is hot and humid.| Make sure that the door is closed properly.
Move the freezer to a drier location.
This is normal.
The freezer door does not close completely| Food packages are interfering with the door closure.
The door gaskets are dirty.
The freezer is not level.| Move or remove some food items.
Clean the door gaskets.
Adjust the leveling feet located on the front corners of the freezer until the freezer is level.
The compressor turns on and off frequently.| The room temperature is hotter than normal.
A large amount of food was recently added.
The door is not closed completely or was opened too often.
The freezer has been disconnected for a period of time.
The temperature control was not set correctly.| This is normal.
Allow time for the recently added food to cool, and then check again.
Check the door gasket and food distribution to make sure the door will close completely.
Allow 4 hours for the freezer to cool completely before adding food.
Set the temperature control to the correct setting.
---|---|---
Freezer has an odor| Freezer needs cleaning.
Improperly wrapped food is giving off an odor.| Clean the freezer. See, “Cleaning.”
Wrap food tightly or seal before storing it in the freezer.

CONTROL PANEL

and hold SETTING for 3 seconds to unlock the control panel.

ERROR CODES

service.
FRZIREF. COLDER Both Flashing| Defrost sensor
fault| Defrost sensor
failure.| Call for
service.
FRZ,/REF. COLDEST Both Flashing| Ambient
Temperature
sensor fault| Ambient
temperature
sensor failure.| Call for
service.

MIDEA FREEZER LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer Service Center:

• Name, address and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair.
   Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the User Manual, or visit http://us.Midea.com/support

2. All warranty service is provided exclusively by our authorized Midea Service Providers, in the U.S. and Canada.

Midea Customer Service

In the U.S.A. or Canada, call 1-866-646-4332.
If outside the 50 States of the United States or Canada, contact your authorized Midea dealer to determine whether another warranty applies.

1 YEAR PARTS AND LABOR, 10 YEAR COMPRESSOR PARTS WHAT IS COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)
Midea will repair or replace, without charge, any defects due to faulty materials or workmanship for one full year from the date of purchase. For further detail of warranty coverage and warranty repair information, visit www.midea.com or call 1-866-646-4332.
TEN YEAR WARRANTY COMPRESSOR ONLY – LABOR NOT INCLUDED
In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Midea will pay for factory parts to replace the compressor if it fails and prevents an essential function of this major appliance that existed when this major appliance was purchased.
This is a 10-year warranty on the parts only and does not include repair labor.

Consumer will be responsible for:

• Diagnostics, removal, transportation and reinstallation cost required because of service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER**

NORMAL RESPONSIBILITIES OF THE CONSUMER**
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:

1. Proper use of the appliance in accordance with the instructions provided with the product.
2. Routine maintenance and cleaning necessary to keep the good working condition.
3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and / or gas codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to finish after installation.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. Service must be provided by a Midea designated service company. This limited warranty is valid only in the 50 States of the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Failure caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), by its improper installation, or by unreasonable use of the product, including without limitation, failure to provide reasonable and necessary maintenance or to follow the written Installation and Instruction Manual.
2. Products purchased “as-is” or refurbished are not covered by this warranty.
3. Food loss caused by refrigerator or freezer failure.
4. Service calls to repair or replace consumables such as water filters, light bulbs airfilters etc., or handles, knobs and other cosmetic parts.
5. Product that has been transferred from its original owner.
6. Interior or exterior rust on the unit.
7. Damages caused by services performed by persons other than authorized Midea servicers; use of parts other than Midea replacement parts; obtained from persons other than such Midea customer service; or external causes such as abuse, misuse, inadequate power supply or acts of God.
8. Service calls resulting from improper installation of your product.
9. Service calls to instruct you on the use of your product.
10. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense for service calls to remote areas, including the state of Alaska.
11. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merchantablility or fitness for particular use or purpose.
12. Product that has been removed outside the USA or Canada.
13. Products without original serial numbers or products that have serial numbers which have been altered or cannot be readily determined.

NOTE : Some states do not allow the exclusion or limitation of incidental or consequential damages.
So this limitation or exclusion may not apply to you.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Midea makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Midea or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MIDEA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

References

• Midea - Make yourself at Home - World's Number 1 Appliance Producer
• Midea - Make yourself at Home - World's Number 1 Appliance Producer
• P65Warnings.ca.gov

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