PAKROMAN HB130D Commercial Ice Machines User Manual

PAKROMAN HB130D Commercial Ice Machines

Specifications

• Model: HB130D/SK429D
• Manufacturer: Pakroman North America Inc.
• Contact: info@pakroman.com | +(1) 302-898-7673 | +(61)413-928-118
• Original Instruction Doc: 1093265 – Ver. AB – 08-2021

Installation of Ice Dispenser

1. Precautions for Unpacking
   Before unpacking, verify the model and check the outer package. After unpacking, inspect the machine and accessories for completeness.

2. Entry of Ice Cube and External Environment Requirements
   Use 22mm22mm22mm ice cubes. Maintain recommended spacing around the ice dispenser. Ensure the machine is horizontal post-installation.

3. Installation of Drain Pipe
   Refer to water supply and drainage pipe layout guide. Use company’s drainage accessories. Follow specific installation principles for drain pipe.

4. Power Supply
   Ensure proper voltage, frequency, and capacity as per nameplate. Ground terminal must be connected securely. Comply with national or local standards for power supply and cable.

Use of Ice Dispenser

1. Use of Supporting Ice Maker (if required)
   Refer to product catalog or consult sales staff for details.

2. Check Before Use
   Verify all accessories are present. Ensure proper adjustment and connection of drain pipe. Check ice cube size, power supply connection, and voltage compatibility.

Operation and Status Description
(Operation and status description details can be provided based on the specific content related to ice discharge from the manual.)

FAQ

• Q: What should I do if the ice maker stops working suddenly?
  A: If the ice maker stops working suddenly, check the power supply connection, ensure the machine is level, and refer to the troubleshooting section of the manual for further guidance.

COMMERCIAL ICE MACHINES

USE AND MAINTENANCE MANUAL

IMPORTANT: With proper installation, operation, and maintenance, your new ice machines will deliver reliable and cost-effective performance

Model No: HB130D/SK429D

Pakroman North America lnc.
Email: info@pakroman.com
+(1) 302-898-7673
+(61)413-928-118

Manual for Installation, Use and Maintenance of Automatic Ice Dispenser

Manual for Installation, Use and Maintenance of Ice Dispenser

Installation of Ice Dispenser

1.  Precautions for unpacking
   • Check the model before unpacking.
   • Prior to unpacking, check the outer package.
   • After unpacking, check whether the machine is in good conditions and whether accessories are complete.
2.  Entry of ice cube and external environment requirements
   • Dimensional criteria of the ice dispenser for ice cube: 22mm22mm22mm ice cube
   • It is recommended to use our company’s ice maker.
   • The ice dispenser is for indoor use only.
   • Surrounding spacing of the ice dispenser: keep an appropriate distance around, as shown below
     Part| Spacing, cm
     ---|---
     Side| 1
     Back| 10
     Front| 30

Keep the ice dispenser horizontal in all directions after installation (It can be adjusted through the adjustable foot at the bottom of the machine).

3. Installation of drain pipe
   • For the layout of water supply and drainage pipes, refer to the table below.
     Inside diameter of drain pipe

(mm)

15.8 (5/8”)
Fall per meter: >3cm

Please use our company’s supporting drainage accessories. The drain pipe must be installed according to the following principles (as shown below).
The drain pipe must be installed according to the following principles (as shown below).
Any point in the middle of the drain pipe must not be higher than the drain port of the ice dispenser. Any point in the middle of the drain pipe must not be higher than the previous point.

  * Installation diagram (for reference only)

4. Power supply
   • The power voltage, frequency and capacity applied should be consistent with those on the nameplate.
   • The ground terminal of the power supply, socket or plug must be connected and grounded reliably!
   • The power supply and cable used need to comply with national or local standards.
   • The power voltage fluctuation must not exceed the rated voltage by ± 10%.

Use of Ice Dispenser

1.  Use of supporting ice maker (if required)
   For details, refer to our product catalog or consult our sales staff.

2. Check before use

   • Check whether all accessories have been taken out of the ice dispenser!
   • Check whether the ice dispenser has been adjusted properly!
   •  Check whether the drain pipe has been connected correctly!
   • Check whether the size of ice cubes is appropriate (standard size of ice cube : 22mm 22mm 22mm)!
   • Check whether the plug is reliably connected to the power supply!
   • Check whether the ground terminal is reliably connected to the external qualified electrical ground terminal!
   • Check whether the power voltage and frequency are the same as those in the nameplate!

3.  Operation and Status Description

   •  Ice discharge:
     As shown on the right, put your hand at the lower end of the ice outlet, and gently push the ice outlet forward. While the lower end of the ice outlet is tilted forward, trigger the internal switch to run the reducer motor, thus driving the ice turntable to deliver ice to be in front of the ice outlet channel. The ice cube will slide to the lower end of the ice outlet and fall into the ice container due to the gravity, until you remove the hand. Then the lower end of the ice outlet will be reset, the reducer motor will stop running, and no ice will be delivered. Thus, ice is available.

   • Ice stirring against freezing

No matter whether ice is required, this machine will automatically run for ten seconds every four hours cyclically to prevent internal ice cubes from freezing into large pieces.

Daily Use, Maintenance and Safety Precautions

•  Cut off the power supply before maintenance and repair!
• Maintenance and repair must be performed by qualified professionals.
• Before maintenance and repair, please read this manual carefully.
• Do not extend the hands or hard rods into the ice dispenser in the live state through its top opening!
• If you want to directly take ice from the top of the ice dispenser, make sure
• that the power plug has been removed (i.e. the power supply is cut off), to protect the personal safety from being endangered by the sudden automatic startup of stirring against freezing!
• Please handle the ice gently. It is forbidden to forcibly press the lower end of the ice outlet. In severe cases, related parts may be damaged.
• The ice cubes inside the ice dispenser should be used as soon as possible. It is recommended to use up one batch of ice cubes within one day. Otherwise, a lot of fine crushed ice will be generated, which will block the ice outlet channel!
• If the ice dispenser is not in use for a long time, please remove the power plug and remove all ice cubes inside the ice dispenser. Wipe water stains, clean the outer surface and keep the ice dispenser in a dry and ventilated place.

 Common Faults and Troubleshooting

List of Common Faults:

1. Check whether the power plug is inserted properly!
2. Check whether there is a qualified external power supply!

When the lower end of the ice outlet and the internal turntable is running, no ice is discharged.| There are no ice cubes inside the ice dispenser.| Fill ice cubes equivalent to at least 1/2 of the internal capacity of the ice Dispenser.
The ice outlet channel is blocked.|

1. Check whether the size of ice cubes is appropriate.
2. Remove the power plug and check whether  the  ice  outlet  channel  is blocked. If it is blocked, remove ice cubes in the ice dispenser, clear the ice outlet channel, and insert the power plug.

| |

Warranty Exceptions

The following cases are excluded from the warranty:

• Improper maintenance, adjustment and cleaning.
• Retrofit of the ice dispenser, change in the purpose, and use of non-original parts, without our written permission.
• Damage caused by improper installation, power supply, drainage, etc.
• Additional labor costs due to holidays, overtime and the like, travel expenses, and insignificant report for repair.
• Additional costs incurred due to the inconvenience on the installation site of the ice dispenser.
• Damage to components as a result of misuse, abuse or negligence.
• Damage or failure caused by noncompliance with the technical requirements in this manual during installation, cleaning or repair of the ice dispenser.
• Other man-made damage that are not listed above!
• Items listed as warranty exceptions in the subsequent versions of this manual.

PART 7: CUSTOMER SERVICE

1. BDFORE CALLING SERVICE

Before reaching out for professional service, it is essential to conduct a preliminary assessment to identify potential issues with your ice machine. In this guide, we will outline a few key checks to perform before contacting for service.

1. Check the Water Source:
   Ensure the water source for the ice machine is functioning correctly. To do so, loosen the ice-making water inlet located at the back of the machine. If water starts seeping out continuously, the water source is normal. If there is no water or only a minimal amount trickles out, it indicates a water supply issue.

2. Verify Power Supply:
   Confirm if the ice machine is powered on. Our company’s ice machines are fully automatic and do not require manual operation, so some models may not have a visible power switch. Consult an individual knowledgeable about electrical
   systems to verify if the machine is receiving power. Pay particular attention to the socket and check for any potential power issues.

3. Note the Model and Serial Number:
   Take note of the model and serial number of your ice maker. This information is typically located on the front and back of the machine on a model nameplate. Providing these details to the service team will assist them in diagnosing and addressing any specific issues.

4. Please locate your ordering platform and order number.
   If you purchased a second-hand product or from an unauthorized dealer, a service fee will be charged.

WARRAN TY

Your satisfaction with our products is of utmost importance to us, which is why we offer a 30-Day Money-Back Guarantee along with a limited-year warranty. We take great pride in our customer service and unequivocally stand behind the quality of our products. The scope of our warranty includes any defects in materials and craftsmanship, excluding paint and finish, throughout the Warranty Coverage Period specified. This warranty is exclusively valid for the original consumer purchaser. Should you discover any defects in parts or products within the Warranty Coverage Period, and can provide proof of purchase, we will gladly replace the defective item at no extra charge.

It is important to understand that our warranty does not extend to normal wear and tear, or damages incurred through misuse, abuse, overheating, or unauthorized modifications. Any such alterations will result in the immediate voiding of this warranty. Losses resulting from negligent operation fall outside the purview of PAKROMAN’s responsibility. Furthermore, our warranty does not extend to products damaged or rendered defective as a result of accidents, misuse, modification, water damage, neglect, improper handling or storage, inadequate maintenance or installation, third-party component integration, exposure to harsh weather conditions, or natural disasters, including but not limited to earthquakes, hurricanes, tornadoes, floods, lightning, or fires. Non-adherence to usage instructions also nullifies the warranty. Please be aware that while any warranties implied by law are limited to the express warranty period, certain states may not permit limitations on implied warranty duration, so this restriction might not apply to your circumstance. In the event of a defective product, your sole recourse is the repair or replacement of the item as stipulated in this warranty. We will not be liable for any special, incidental, or consequential damages arising from the purchase or use of our product, regardless of the legal basis of the claim. Note, some states do not permit the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply to you. This warranty confers specific legal rights upon you, and depending on the state, you may have additional rights. To ensure warranty service, please keep your original sales receipt from the authorized dealer as it is necessary to demonstrate proof of purchase. Unsanctioned returns without prior written consent will be disposed of without notice. For warranty service requests, please contact us by emailing info@pakroman.com. Our dedicated customer service team is at your disposal from Monday to Friday, 9 am to 5 pm PST. This warranty is applicable within the United States, Canada, and Mexico to products purchased from PAKROMAN or an authorized PAKROMAN retailer.

EXCEPTIONS

PAKROMAN products are sold without any performance warranty, either written or implied. The manufacturer cannot oversee the installation, operation, cleaning, or maintenance of its products. Therefore, our warranty does not cover any appliance that has not been installed, operated, cleaned, and maintained strictly according to the owner’s manual instructions. This warranty does not extend to damage or breakage resulting from misuse, improper handling, or unauthorized modifications. Neither PAKROMAN nor any authorized PAKROMAN dealer shall be held legally responsible for any incidental or consequential damages to property or persons resulting from the use of our products. In the event of warranty claim  regardless of whether it is based on this warranty, or any other warranty, either expressed or implied by law ®C PAKROMAN’s liability will not, under any circumstances, exceed the original purchase price of the product. Any and all warranties from PAKROMAN are expressly outlined herein, and no claims shall be made against PAKROMAN beyond what is specified in these terms.

For inquiries or further clarification regarding the specific terms of warranty coverage, please reach out to us at info@pakroman.com.

CONTACT CUSTOMER SERVICE

If you have any questions or problems, contact Customer Service, Monday through Friday 9am-5pm PST(EN).
Email: info@pakroman.com
Tel: +302-898-7673

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WELCOME TO GET SUPPORT FROM US
Monday to Friday
9am-5pm PST(EN)
E-mail: info@pakroman.com
Tel:+(1) 302 898 7673 +(61) 413 928 118

ORIGINAL INSTRUCTION DOC. 1093265 – Ver. AB – 08-2021

References

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• penny (@pakromanappliance) • Instagram photos and videos
• PAKROMAN

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