FLOORTEX FCDE2036G Desk Pad w Silicone Feet Instructions

August 23, 2024
FLOORTEX

FLOORTEX FCDE2036G Desk Pad w Silicone Feet

Product Specifications

  • Brand: Floortex
  • Products Covered: Doortex, Desktex, Cleartex Evolutionmat, Long & Strong, Viztex (None glass), Hometex
  • Warranty: Limited 1 Year
  • Material: Varies by product
  • Usage: Indoor use

Warranty Information
Floortex provides a limited 1-year warranty on specified products against defects in material and workmanship. The warranty is valid for the original purchaser and covers cracking, chipping, breaking, or shattering under normal usage.

Warranty Claim Process

  1. Contact Floortex at CustomerService@FloortexLLC.com for warranty claims.
  2. Provide proof of purchase and demonstrate that the product has not been subjected to misuse or alteration.
  3. A shipping and handling fee will apply for the warranty replacements.

Replacement Policy

If a product is defective within the warranty period, Floortex will replace it with a similar product or offer a suitable alternative. After 12 months from the purchase date, claims are limited to 1 replacement per product.

Limitations

The warranty does not cover damage from accidents, misuse, abuse, or improper handling. Floortex’s liability is limited to the purchase price of the product.

Claim Forms

Claim forms can be requested via email at CustomerService@FloortexLLC.com or downloaded from the website www.floortex.com.

Frequently Asked Questions

Q: How long is the warranty period?
A: The warranty is valid for 1 year from the date of purchase.

Q: What does the warranty cover?
A: The warranty covers defects in material and workmanship such as cracking, chipping, breaking, or shattering under normal usage.

Q: How many replacements can be claimed under the warranty?
A: After 12 months from the purchase date, claims are limited to 1 replacement per product.

Q: How can I request a claim form?
A: Claim forms can be requested by emailing CustomerService@FloortexLLC.com or downloaded from www.floortex.com

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