NOKIA Supply Chain Portal Platform User Guide

NOKIA Supply Chain Portal Platform

Product Information

Specifications

• Product: SCPortal Registration Guide for NOKIA Date: April 2024

Product Usage Instructions

Directions

1. Bookmark the following URL for daily use: https://my-home.nokia.com/portal/group/scportal
2. Login to the above URL using the NSN-INTRA or CSL account
3. On the first SCPortal Page (slide 3), follow the instructions provided
4. Request SCPortal Application Roles as indicated on slide 4
5. Read and follow the documents in SCPortal Help for further guidance

First SCPortal Page

New Users will be redirected to SCPortal at https://my- home.nokia.com/portal/web/scportal

Request SCPortal Application Roles

Click on the link to access the Internal SCPortal Page: https://my- home.nokia.com/portal/group/scportal This is the INTERNAL SCPortal where you can manage your roles and access various features.

In Case of Issues

1. If you encounter registration problems with emails, validation questions, or missing email, try using Internet Explorer
2. If you face issues with missing roles, locations, unexpected results, or reports, consider using Mozilla Firefox or Google Chrome

FAQ

• Q: What should I do if I forget my login credentials?
  • A: Contact your system administrator for assistance in resetting your login credentials.
• Q: How do I update my SCPortal application roles?
  • A: Follow the steps outlined in the user manual to request and manage your SCPortal application roles.

Directions

Bookmark for daily use to https://my-home.nokia.com/portal/group/scportal

1. Login to URL above using NSN-INTRA or CSL account
2. First SCPortal Page (slide 3)
3. Request SCPortal Application Roles (slide 4)
4. Do read and follow the documents in the SCPortal Help
   • Quick User Guide
   • SCPortal FAQ

First SCPortal Page

New Users shall be redirected to SCPortal Open https://my- home.nokia.com/portal/web/scportal

Stop Here, if all was fine and you use SCPortal to check invoice status or access open documents. If you need more roles – proceed Request SCPortal Application Roles

Request SCPortal Application roles

• Click Contact SCPortal Support

• Fill the form with mandatory information

• Roles/tasks you need (MTR, Claim, affected locations etc.)

• Business reason

• Contact Person in Nokia (business user, sponsor)

• Examples(please use real NOKIA names)

• I participate in rebalancing for Flex Guad, and Flex Tatabanya
  Contact: Richard Gere

• I need access to invoices for FLEX, Contact: Tim Burton

• I support CLAIMS for FLEX GUAD, Contact: Maria Callas

• I’m price manager for ASB, Contact: Gina Lollobrigida

Internal SCPortal Page

Wait for a confirmation email on your application roles request

• At next SCPortal visit explore Internal SCPortal and/or upgraded application roles
• New User MUST login to SCPortal within 14 days after creation else enhanced roles will be removed automatically
• Internal SCPortal Users will reach the Internal (full) SCPortal Main Page
  • https://my-home.nokia.com/portal/group/scportal

In case of issues

1. You have registration problems with emails, validation questions, missing emails, etc.
   • Get in touch with support.portal@nokia.com
2. You have problems with missing roles, missing locations, or unexpected results or reports
   • Click Contact SCPortal Support
   • Fill the form with the error description
   • Click SUBMIT
   • Wait for an email from the SCPortal Team
3. Your browser seems to lock, the page is not responsive, results are unpredictable or any other error – CLEAR BROWSER’S CACHE
   • Click CTRL+SHIFT+DEL
   • Select Time Range: ALL/Everything
   • Check elements specific to your browser: IE/FF/Chrome
   • Execute change
   • Close the browser entirely (all tabs)
   • Try again

References

• Welcome to Nokia!
• Welcome to Nokia!

Read User Manual Online (PDF format)

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