ECOVACS DEEBOT T20e Omni Robot Vacuum Cleaner Instruction Manual

ECOVACS DEEBOT T20e Omni Robot Vacuum Cleaner

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS When using an electrical Appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE SAVE THESE INSTRUCTIONS

1. This Appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the Appliance by a person responsible for their safety.
2. Children should be supervised to ensure that they do not play with the Appliance.
3. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
4. If there is a drop-off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make sure the physical barrier is not a trip hazard.
5. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
6. For INDOOR household use ONLY. Do not use the Appliance in outdoor, commercial, or industrial environments.
7. Do not use without a dust bin and/or filters in place.
8. Do not operate the Appliance in an area where there are lit candles or fragile objects.
9. Keep hair, loose clothing, fingers, and all parts of the body away from any openings and moving parts.
10. Do not operate the Appliance in a room where an infant or child is sleeping.
11. Do not use the Appliance on wet surfaces or surfaces with standing water.
12. Do not allow the Appliance to pick up large objects like stones, large pieces of paper, or any item that may clog the Appliance.
13. Do not use Appliances to pick up flammable or combustible materials such as gasoline, printer, or copier toner, or use in areas where they may be present.
14. Do not use Appliance to pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
15. Do not put objects into the suction intake. Do not use it if the suction intake is blocked. Keep the intake clear of dust, lint, hair, or anything that may reduce airflow.
16. If the power cord is damaged, it must be replaced by the manufacturer or its service agent to avoid a hazard.
17. Turn OFF the power switch before cleaning or maintaining the Appliance.
18. The lithium battery type suitable for CH2232B is Max. 8 cells, max. nominal voltage DC 14.4V, rated capacity 4,800mAh. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
19. Please dispose of used batteries according to local laws and regulations.
20. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire.
21. The Appliance must be used according to the directions in this Instruction Manual. Ecovacs Home Service Robotics cannot be held liable or responsible for any damages or injuries caused by improper use.
22. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
23. Please make sure your power supply source voltage matches the power voltage marked on the OMNI Station.
24. Use only the original rechargeable battery and OMNI Station provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited.
25. Take care not to damage the power cord. Do not pull on or carry the Appliance or OMNI Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Do not run the Appliance over the power cord. Keep the power cord away from hot surfaces.
26. Do not use the OMNI Station if it is damaged The power supply is not to be repaired and not to be used any longer if it is damaged or defective.
27. Do not use a damaged power cord or receptacle. Do not use the Appliance or OMNI Station if it is not working properly, has been dropped, damaged, left outdoors, or comes in contact with water. It must be repaired by the manufacturer or its service agent to avoid a hazard.
28. The plug must be removed from the receptacle before cleaning or maintaining the OMNI Station.
29. Remove the Appliance from the OMNI Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
30. When not using the OMNI Station for a long period, please unplug it.
31. If the robot will not be used for a long time, power OFF the robot for storage and unplug the OMNI Station.
32. WARNING-Add clean water into the clean tank only.
33. WARNING: To recharge the battery, only use the detachable supply unit CH2232B provided with the Appliance.

To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation. To ensure compliance, operations at closer than this distance are not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

Device Update

• Typically, some devices are updated bi-monthly, but not always so specific.
• Some devices, especially those that went on sale more than three years ago, will only be updated if a critical vulnerability is found and fixed.

Package Contents

Note:
Figures and illustrations are for reference only and may differ from the actual product appearance. Product design and specifications are subject to changes without notice.

Product Diagram

Bottom View

OMNI Station

Short press: to start/pause/resume cleaning
Press for 5 seconds: to add water to or drain the water out of the Cleaning Sink.

Dust Bag

Sensors

Notes Before Cleaning

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.

It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.

During the first use, make sure each room door is open to help DEEBOT fully explore your house.

• Put away objects including cables, clothes slippers, etc. on the floor to improve cleaning efficiency.
• Before using the product on a rug with tasseled edges, please fold the rug edges under.
• Please do not stand in narrow spaces, such as hallways, and make sure not to block the TrueMapping Distance Sensor.

Quick Start

Before using DEEBOT, please remove all protective films or protective strips on DEEBOT and OMNI Station.

Install the Dual Side Brushes
Make sure the colors of Dual Side Brushes are consistent with those of the mounting slots.

ECOVACS HOME App

To enjoy all available features, it is recommended to control your DEEBOT via the ECOVACS HOME app.

Before you start, make sure that:

• Your mobile phone is connected to a Wi-Fi network.
• The 2.4GHz or 2.4/5 GHz band wireless signal is enabled on your router.
• The Wi-Fi indicator light on DEEBOT is slowly flashing.

Wi-Fi Indicator Light

Wi-Fi Connection

Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.

DEEBOT and Mobile Phone Requirements

• DEEBOT is fully charged and the power switch of DEEBOT is turned on.
• The Wi-Fi status light slowly flashes.
• Turn off the mobile phone’s cellular data (you can turn it back on after setup).

Wi-Fi Network Requirements

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11 b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.

After a Wi-Fi connection, DEEBOT will enter into Networked Standby mode if it has no signal input within 10 minutes.

Please be aware that the realization of intelligent functions such as remote startup, voice interaction, 2D/3D map display and control settings, and personalized cleaning (depending on different products) requires users to download and use ECOVACS HOME App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product. If you do not agree with our Privacy Policy and User Agreement, some of the aforementioned intelligent functions cannot be realized through ECOVACS HOME App, but you can still use the basic functions of this product for manual operation.

Charging DEEBOT

1. Assemble OMNI Station

2. OMNI Station Placement
   Keep the area around the Station clear of objects.

   • If there are reflective objects such as mirrors and reflective skirting lines near the Station, the bottom 14cm of that should be covered.
   • Do not place the Station under direct sunlight.
   • It is recommended to place the Station on the hard floor to experience the complete functions of the robot.

3. Add Water to Clean Water Tank
   Note: It is recommended to use ECOVACS DEEBOT Cleaning Solution (sold separately). Using other cleaning solutions may cause DEEBOT slipping, water tank block, and other problems.

4. Power ON
   Note: I = ON, 0 = OFF.
   DEEBOT cannot be charged when being powered OFF.

5. Charge DEEBOT
   It is recommended that DEEBOT start cleaning from the Station. Do not move the Station while cleaning.

Operating DEEBOT

When creating a map for the first time, please follow DEEBOT to help eliminate some minor issues.

For example, DEEBOT may get stuck under the furniture. Please refer to the following solutions:

Raise the low-sitting furniture if possible; 2. Cover the bottom of the furniture; 3. Set up Virtual Boundary via the App.

1. Start
   Tap on DEEBOT or on the OMNI Station to start.
   Note: For the first-time cleaning, please ensure that DEEBOT is fully charged.

2. Pause/Wake Up
   Tap on DEEBOT or on the OMNI Station to pause.

   • Note: The indicator light will go out after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.

3. Back to Station
   Tap for 3 seconds to recall DEEBOT to the OMNI Station.

Note: When DEEBOT is not working, it is recommended to keep it switched ON and charging.

Mopping

1. Attach the Mopping Pads and Mopping Pad Plates.
   You would hear a “click” when the Mopping Pad Plates are properly installed.

2. Mop
   Tap on DEEB0T or on the OMNI Station to start mopping.

Note:

1. Do not frequently remove washable mopping pads.
2. Do not scratch the Mopping Pad Plates with a rag or any other object.
3. When the ECOVACS HOME App prompts that the mops need to be replaced, please replace them in time.

Explore more accessories at the ECOVACS HOME App or https://www.ecovacs.com/global.

OMNI Station

Press the button to StarVPause/Resume cleaning.

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies:

• Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug the OMNI Station.
• A multi-function cleaning tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.
• Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.

Maintenance

Maintain Dust Bin and Filter

Note:

1. Please rinse the filter with water as shown above.
2. Do not use a finger or brush to clean the filter.

Note:
Completely dry the filter before use. Explore more accessories at the ECOVACS HOME App or https://www.ecovacs.com/global.

Maintain Brush and Dual Side Brushes

Brush

Dual Side Brushes

Maintain Other Components

Note:
Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.

Maintain OMNI Station

1. Press and hold the button for 5 seconds to add water to the Cleaning Sink
2. Clean Cleaning Sink
3. Press and hold the button for 5 seconds to drain the water out of the Cleaning Sink
4. Empty Dirty Water Tank
5. Clean the Clean Water Tank Filter

Maintain Dust Bag
Before performing cleaning and maintenance tasks on DEEBOT, turn the robot OFF and unplug OMNI Station.

1. Discard the Dust Bag
   • Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.
2. Clean the Dust Collection Cabin with a dry cloth and put a new Dust Bag in.
3. Close the Dust Collection Cabi

Maintain Filter

1. Take the Filter out
2. Wash the Filter
3. Install the Filter

Storage

If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage. Charge DEEBOT every 1.5 months to prevent battery drain.

Note:
When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging.

Troubleshooting

Technical Specifications

Note:
Technical and design specifications may be changed for continuous product improvement. Explore more accessories at https://www.ecovacs.com/global.

Ecovacs Home Service Robotics Co., Ltd.
No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street, Wuzhong District, Suzhou, Jiangsu, China.

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