Panasonic FZ-VBR552M Desktop Dock Vehicle Dock User Guide

Panasonic FZ-VBR552M Desktop Dock Vehicle Dock

Specifications:

• Product: TOUGHBOOK 55 Mk3
• Manufacturer: Panasonic

Product Usage Instructions

Panasonic Expansion Areas & xPAKs:
The TOUGHBOOK 55 offers various expansion options to enhance functionality.

Left Expansion Area:

• Barcode Reader xPAK FZ-VBR552M: Contact your Panasonic representative for compatibility details.
• Insertable Smart Card xPAK FZ-VSC552W
• 2nd SSD Drive xPAK FZ-VSD55153W (512GB OPAL) / FZ-VSD551T3W (1TB OPAL)
• DVD Drive xPAK FZ-VDM553W
• Blu-ray Drive xPAK FZ-VBD553W

Right Expansion Area:

• Fingerprint (MSFT SC-PC) xPAK FZ-VFP551W
• Fingerprint (Active Dir) xPAK FZ-VFP552M
• Insertable Smart Card xPAK FZ-VSC551W
• 2nd Battery FZ-VZSU1HU
• Contactless Smart Card xPAK FZ-VNF552M

Rear Expansion Area:

• VGA + Serial (true) + USB-A xPAK FZ-VCN551W
• VGA + Serial (true) + LAN xPAK FZ-VCN552W
• VGA + Serial + Fischer USB FZ-VCN553W
• USB-C + USB-A FZ-VCN554W

Panasonic Main Storage:
Choose from different storage options to suit your needs.

Available Main Storage:

• 512GB CAGED OPAL SSD – FZ-VSDR5535W
• 1TB CAGED OPAL SSD – FZ-VSDR553TW
• 2TB CAGED OPAL SSD – FZ-VSDR553BW

Panasonic Memory (RAM):
Select the appropriate memory module for optimal performance.

Available Memory Options:

• 16GB DDR4-3200MHz – FZ-BAZ2216
• 32GB DDR4-3200MHz – FZ-BAZ2232

Power Options:
Ensure your TOUGHBOOK 55 stays powered and ready for use.

Battery and Charging:

• Panasonic Standard Battery – FZ-VZSU1HU
• Panasonic 4-bay Battery Charger – FZ-VCB551M
• Panasonic AC Adapter 110W – CF-AA5713A2M
• LIND Car Charger 120W – CF-LNDDC120

Accessory Docks:
Desktop Docks:

• Panasonic 55 Desktop Dock – FZ-VEB551U: USB-A (4), Serial, Ethernet, HDMI (2), VGA, Kensington lock, power button
• Panasonic 54/55 Desktop Dock – CF-VEB541AU: USB-A (4), Serial, Ethernet, HDMI, VGA, Kensington lock, power button

Vehicle Docks:
Various vehicle dock options are available for convenient use on the go.

Keyboard:
Enhance your typing experience with the Panasonic Emissive Backlit Keyboard (US) – FZ-VKB55107U.

Wireless Connectivity:
For wireless connectivity, consider the Airgain Single LTE & Dedicated GPS Antenna Kit.

Frequently Asked Questions (FAQ):

1. Q: Where can I find full product details?
   A: Please refer to the third-party accessory catalog or the website at na.panasonic.com/TOUGHBOOK55 for comprehensive product information.

2. Q: How can I determine compatibility with my TOUGHBOOK 55 model?
   A: For specific compatibility details, contact your Panasonic representative or refer to the provided model compatibility information.

3. Q: Are there power supply options for the vehicle docks?
   A: Yes, versions with LIND power supplies are available for select vehicle dock models. Consult your Panasonic representative for more information.

na.panasonic.com/TOUGHBOOK55 | 1-888-245-6344
TOUGHBOOK 55 Mk3

PANASONIC EXPANSION AREAS & xPAKs

Left Expansion Area
Barcode Reader xPAK
FZ-VBR552M
(contact your Panasonic representative for compatibility details)

DVD Drive xPAK
FZ-VDM553W
(Not compatible with mk1, mk2)

Insertable Smart Card xPAK
FZ-VSC552W

Blu-ray Drive xPAK
FZ-VBD553W
(Not compatible with mk1, mk2)

2nd SSD Drive xPAK
FZ-VSD55153W (512GB OPAL) FZ-VSD551T3W (1TB OPAL)
(Not compatible with mk1, mk2)

Right Expansion Area
Fingerprint (MSFT SC-PC) xPAK
FZ-VFP551W

Insertable Smart Card xPAK
FZ-VSC551W

Fingerprint (Active Dir)
xPAK FZ-VFP552M

2nd Battery
FZ-VZSU1HU

Contactless Smart Card xPAK FZ-VNF552M
(Not compatible with mk1)

Rear Expansion Area
VGA + Serial (true) + USB-A xPAK
FZ-VCN551W

VGA + Serial (true) + LAN xPAK
FZ-VCN552W

VGA + Serial
+ Fischer USB
FZ-VCN553W

USB-C + USB-A
FZ-VCN554W
(Not compatible with mk1, mk2)

Panasonic Main Storage
512GB CAGED OPAL SSD FZ-VSDR5535W
1TB CAGED OPAL SSD FZ-VSDR553TW
2TB CAGED OPAL SSD FZ-VSDR553BW
(Not compatible with mk1, mk2)

Panasonic Memory (RAM)
16GB DDR4-3200MHz FZ-BAZ2216
32GB DDR4-3200MHz FZ-BAZ2232
(Not compatible with mk1, mk2)

POWER

Panasonic Standard Battery
FZ-VZSU1HU

Panasonic 4-bay Battery Charger
FZ-VCB551M

Panasonic AC Adapter 110W
CF-AA5713A2M

LIND Car Charger 120W
CF-LNDDC120

DESKTOP DOCKS

Panasonic 55 Desktop Dock
FZ-VEB551U
USB-A (4), Serial, Ethernet, HDMI (2), VGA, Kensington lock, power button

Panasonic 54/55 Desktop Dock
CF-VEB541AU
USB-A (4), Serial, Ethernet, HDMI, VGA, Kensington lock, power button

VEHICLE DOCKS

Gamber-Johnson 54/55 Vehicle Dock

7160-0578-00 Cradle (no electronics)
GJ-55LVDLT0 Lite Dock (no pass through)
GJ-55LVDLT2 Lite Dock (dual pass through)
7160-0577-00-P Premium Dock (no pass through)
7160-0577-02-P Premium Dock (dual pass through)
Lite Dock: USB-A (2), Serial, Ethernet
Premium Dock: USB-A (2), Serial, Ethernet, HDMI, VGA
(Versions w/LIND power supplies are available as well as TrimLine docks — consult your Panasonic representative for details)

Havis Vehicle 54/55 Dock

HA-55LVC Cradle (no electronics)
HA-55LVDLT0 Lite Dock (no pass through)
HA-55LVDLT2 Lite Dock (dual pass through)
HA-55LVD0 Premium Dock (no pass through)
HA-55LVD2 Premium Dock (dual pass through)
Lite Dock: USB-A (2), Serial, Ethernet
Premium Dock: USB-A (2), Serial, Ethernet, HDMI, VGA
(Versions w/LIND power supplies are available — consult your Panasonic representative for details)

KEYBOARD
Panasonic Emissive Backlit Keyboard (US)
FZ-VKB55107U

WIRELESS

Airgain Single LTE & Dedicated GPS Antenna Kit
Threaded Black Mount
AI-2CLSFBL

Airgain Dual LTE & WWAN-GPS Antenna Kit
Threaded Black Mount
AI-3MDCBL19

Cradlepoint R1900 Router Bundle
(Includes Router, 3 Year NetCloud Mobile Essentials + Advanced Plan)
5G Sub6 & 4G, GPS, Wi-Fi 6, Bluetooth 5.1, Ethernet CP-UNR1900EA3Y

PRINTERS

Brother RuggedJet 4250BL Printer Bundle
(Includes printer, battery, 6′ USB-A cable, 10′ car adapter)
203dpi, up to 5ips, USB or Bluetooth, IP54, 6’ Drop BR-RJ425BL

Brother PocketJet 863 Printer Bundle
(Includes printer, 6′ USB-A to USB-C cable, 14′ 12V car adapter)
300dpi, up to 3ips, USB or Bluetooth
BR-PJ863D1Y14W

STRAPS & CASES

ToughMate Carrying Case
TBCCOMUNV-P

ToughMate Backpack
TBCBPK-P

OTHER
Panasonic Stylus Pen
FZ-VNP551U
(Compatible on touchscreen models only)

Panasonic Tether
FZ-VNT005U

Panasonic Blue Cleaning Cloth
CF-VNC002U

Panasonic Screen Protector
CF-VPF29U

Panasonic Screw Set
FZ-VSW551U
Bag of 14 interchangeable screws (mix of black and silver). Can be used as replacements for keyboard screws, RAM, certain xPAK’s which require screws, or as an optional locking screw for the other xPAK’s and the main SSD.

PROFESSIONAL SERVICES

If you’re a mobile worker in a demanding profession, workdays can be hectic, to say the least. It’s often just you and your mobile computer on the front lines, wherever the job takes you. You need to know that you’ll always have the tools you need to do your job.
Thousands of organizations choose Panasonic for their employees who work in unforgiving environments. We’ve been making rock-solid mobile computing products for over 25 years and are constantly pushing rugged computing forward. TOUGHBOOK family of computers boast industry-leading low product- failure rates. So it’s no wonder we’ve become the longest-running rugged computer supplier for the U.S. government, law enforcement, utility, and public safety agencies. But even with the toughest tools, work life can be a bit unpredictable. Make sure your workers can always depend on their TOUGHBOOK devices by augmenting them with Panasonic ProServices — Development, Deployment, and Sustainment services that support and augment your IT and field staffs to speed deployments and improve performance of your Panasonic technology investments.
Our Standard Warranty protects your TOUGHBOOK computers from manufacturing defects for three years and includes overnight shipping costs to and from our Service Center, as well as priority parts exchange program and repair service at no cost. It provides lifetime access to our U.S.-based technical support hotline (which has average hold times less than 1 minute); online access to drivers, first-aid disks, BIOS updates, tools, utilities, and manuals; free overnight delivery of customer replaceable parts and repaired units (85% of repairs are completed within just 48 hours); and access to Panasonic field service personnel.
For those customers whose environmental conditions require a higher level of accidental damage coverage, Panasonic offers our Ultimate Care warranty program. This “No-Fault” warranty coverage means just that — you break it and we fix it.
Panasonic recognizes that one size does not fit all and each customer has a unique set of skills and needs. As such, Panasonic ProServices can offer each customer the right solution to best suit their particular situation. Here are some of the most popular items, but please contact your Panasonic representative or go to the ProServices website for more services and information.

DEPLOYMENT BUNDLES

48 Hr. Burn-in, Imaging, Asset Tagging, Shipping, Deployment Report, Disk Image Management (Image Management not included in Bronze).

• Bronze (One Time) CF-SVCPDBRZ

• Premier Deployment 3 Year CF-SVCPDEP3Y

• Premier Deployment 4 Year CF-SVCPDEP4Y

• Premier Deployment 5 Year CF-SVCPDEP5Y

• Premier Deployment APOS 4th Year CF-S09SLCY4AP

• Premier Deployment APOS 4 & 5th Year CF-S09SLCY5AP

• 3 Month Device Storage CF-SVCPDSSTOR

• Kitting with Deployment (up to 4 items) CF-SVCPDKITTING

• Extended Configuration (15 minutes) CF-SVCPDADD

• Customer Portal Access CF-SVCCUPORT

• OEM Volume License Conversion CF-SVCLICCONV
  (Converting the MS Windows OEM license allows the application of a client GOLD image at the National Service Center)

• Windows Autopilot Registration CF-SVCPDAPUPLD

• Windows Autopilot Reg & Maintenance CF-SVCPDAPUPMNT

• Windows Autopilot Provisioning Services CF-SVCFESAPDEV

APOS: After Point of Sale
BRONZE Package: Includes installation of battery/tether/stylus/supplied asset tags, logo badges (purchased separately), and cases or holders which ship in the TOUGHBOOK OEM packaging. Customer image validation, loading of customer image, application of service updates and engineering changes, inclusion of customer documentation and custom box labels, and application of customer BIOS/CMOS settings and single location ground shipping with deployment reporting.
PREMIER Package: Includes all the above deliverables, as well as post image configuration services (5 minutes). Over packing for small shipments, expedited deployment, 48 hour burn-in, multiple ship to locations, multiple shipping dates, disk image management for the term of the services with multiple image retention and customer portal access. The Panasonic Customer Portal allows for online access to create RMAs and check entitlement status and repair history.

BIOS CUSTOMIZATION
BIOS settings can be customized to show client logo on bootup or configured to restrict access, enable or disable audio or wireless capabilities as well as restricting media components such as card readers, secure digital flash, fingerprint readers, Bluetooth etc. There is a minimum of 50 units for the BIOS configuration service.

• BIOS Custom Splash Screen and/or Configuration CF-SVCBIOS1

ULTIMATE CARE PROGRAM

This coverage provides truly comprehensive coverage for out-of-warranty repairs. That’s right, no cap and no out-of-warranty billing for accidental damage for the term of coverage. Even items like intentional damage, fire, flood, hurricane, tornado, loss and theft (reported) are covered up to 2% of the deployment.

• 3 Year CF-SVCLTUCNF3YR
• 4 Year CF-SVCLTUCNF4Y
• 5 Year CF-SVCLTUCNF5Y
• 3 Year (Federal Specific) CF-SVCLTUCDOD3Y
• 4 Year (Federal Specific) CF-SVCLTUCDOD4Y
• 5 Year (Federal Specific) CF-SVCLTUCDOD5Y
• APOS 4th Year CF-SVCLTUCAPOSY4
• APOS 5th Year CF-SVCLTUCAPOSY5
• APOS 4 & 5th Year CF-SVCLTUCAPOS2Y

APOS: After Point of Sale

PROTECTION PLUS

Accidental Damage Coverage. Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional coverage for any failure that occurs due to accidental damage.

• 3 Year CF-SVCLTNF3YR
• 4 Year CF-SVCLTNF4Y
• 5 Year CF-SVCLTNF5Y
• 3 Year (Federal Specific) CF-SVCLTNFDOD3Y
• 4 Year (Federal Specific) CF-SVCLTNFDOD4Y
• 5 Year (Federal Specific) CF-SVCLTNFDOD5Y
• APOS 4th Year CF-SVCLTNFAPOS1Y
• APOS 5th Year CF-SVCLTNFAPOSY5
• APOS 4 & 5th Year CF-SVCLTNFAPOS2Y

APOS: After Point of Sale

ADVANCED EXCHANGE XPAK PROGRAM

This coverage is included at no cost with the Ultimate Care and Protection Plus warranty programs, or can be purchased separately with the below SKUs. This allows advance replacement of xPAK’s in the event there is a failure in the field. Overnight air replacement is paid for by Panasonic, as well as a prepaid return air shipping label for the convenience of our customers.

• 3 Year CF-SVCLTAEX3Y
• 4 Year CF-SVCLTAEX4Y
• 5 Year CF-SVCLTAEX5Y
• 4th Year CF-SVCLTAEXY4
• 5th Year CF-SVCLTAEXY5
• 4th & 5th Year CF-SVCLTAEX2Y
• APOS 4th Year CF-SVCLTAEAPOY4
• APOS 5th Year CF-SVCLTAEAPOY5
• APOS 4th & 5th Year CF-SVCLTAEAPO2Y

APOS: After Point of Sale

EXTENDED WARRANTY
If this coverage is purchased, the serial numbered unit is entitled to the extended manufacturer warranty coverage with the exception of the battery for which a separate coverage program is available. The cost of labor, parts, and overnight shipping are included in the price of the Extended Warranty Program.

• 4th Year CF-SVCLTEXT1Y
• 4 & 5th Year CF-SVCLTEXT2Y
• APOS 4th Year CF-SVCLTEXTAPOS1Y
• APOS 5th Year CF-SVCLTEXTAPOSY5
• APOS 4 & 5th Year CF-SVCLTEXTAPOS2Y

APOS: After Point of Sale

SMART BATTERY WARRANTY PROGRAM
Extends the standard 1-year battery warranty up to 5 years and provides Smart Battery Monitoring. The main battery can be replaced when it falls below 50% capacity (per PC Information Viewer) during the coverage term. The Smart Analytics provide in depth insight and facilitates troubleshooting on a proactive basis.

• Main Battery 3 Year CF-SVCBATSW3Y
• Main Battery 4 Year CF-SVCBATSW4Y
• Main Battery 5 Year CF-SVCBATSW5Y
• Dual Battery 3 Year CF-SVCBATX2SW3Y
• Dual Battery 4 Year CF-SVCBATX2SW4Y
• Dual Battery 5 Year CF-SVCBATX2SW5Y

HOT SWAP & HOT SPARE MANAGEMENT SERVICE
Within a Hot Swap program, when a device requires service, Panasonic sends the user a fully functional computer from a reserve of customer- owned computers stored at Panasonic’s National Service Center. The replacement unit is shipped for next business day delivery whenever a user calls Panasonic Technical Support and determines that the computer needs to be serviced. The user removes the storage drive from the original computer and inserts it into the replacement unit, eliminating the need to transfer files or software. The user keeps the replacement computer and ships the original unit to Panasonic. When the original computer is received by Panasonic, it is repaired, re-imaged and put back into the customer’s consigned inventory for future use.
Unlike Hot Swap, when Hot Spare is chosen, the original unit sent in for service is returned to the original end user following service and the original spare unit is returned to the customer owned reserve.

• Hot Swap 3 Year CF-SVCLTHS3YR
• Hot Swap 4 Year CF-SVCLTHS4YR
• Hot Swap 5 Year CF-SVCLTHS5YR
• Hot Spare 3 Year CF-SVCLTHSP3YR
• Hot Spare 4 Year CF-SVCLTHSP4YR
• Hot Spare 5 Year CF-SVCLTHSP5YR

SSD NO RETURN & USER REPLACEMENT

When this coverage is purchased, a customer is not required to send a defective storage drive back to the service center when replaced due to SSD failure.

• 512GB SSD — 3 Year CF-SVC512SSD3Y
• 512GB SSD — 4 Year CF-SVC512SSD4Y
• 512GB SSD — 5 Year CF-SVC512SSD5Y
• 512GB SSD — 3 Year (Federal Specific) CF-SVC512SSD3YT
• 512GB SSD — 4 Year (Federal Specific) CF-SVC512SSD4YT
• 512GB SSD — 5 Year (Federal Specific) CF-SVC512SSD5YT
• 1TB or 2TB SSD — 3 Year CF-SVC1TBSSD3Y
• 1TB or 2TB SSD — 4 Year CF-SVC1TBSSD4Y
• 1TB or 2TB SSD — 5 Year CF-SVC1TBSSD5Y
• 1TB or 2TB SSD — 3 Year (Federal Specific) CF-SVC1TBSSD3YT
• 1TB or 2TB SSD — 4 Year (Federal Specific) CF-SVC1TBSSD4YT
• 1TB or 2TB SSD — 5 Year (Federal Specific) CF-SVC1TBSSD5YT

ENGINEERING SERVICES & PROJECT MANAGEMENT
Engineering services can include services development and all changes through the life of the Panasonic deployment along with ad hoc technical services. The service level is determined at time of purchase.

• Field Engineering Support based on needs analysis CF-SVCFES20/40/60/80/100
• Field Engineering Support (based on time) FZ-SVCFESGEN10

BSKU EXTENSIONS
The following SKUs are available to extend the BSKU 3 year to year 4 or years 4 and 5. These SKUs must be purchased with the hardware on the same order. If delayed purchase is desired, please utilize the standard APOS SKUs for Premier Deployment, SSD No Return, and ProPlus Warranty.

• Add on 4 Year CF-SVCPSY4
• Add on 4 & 5 Year CF-SVCPSY5

na.panasonic.com/TOUGHBOOK55 | 1-888-245-6344
TOUGHBOOK 55 Mk3
Please refer to third party accessory catalog or the website for full product details. Panasonic is constantly enhancing product specifications and accessories. Specifications subject to change without notice. Trademarks are property of their respective owners. ©2024 Panasonic Connect North America, a division of Panasonic Corporation of North America. All rights reserved. PCONA_CS 0624

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