ZOSI C298 SE Smart IP Camera User Guide

: August 16, 2024
: ZOSI

Table of Contents

ZOSI C298 SE Smart IP Camera
Product Information
Product Usage Instructions
Disclaimer
What’s in the Box
Camera Introduction
App/Client Installation
Install the Camera
FAQ
Notification of Compliance
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ZOSI C298 SE Smart IP Camera

Specifications

Model: V6.I.02.Z
Product: Smart IP Camera
Brand: Zosi

Product Information

The Smart IP Camera by Zosi is a versatile surveillance device equipped with features such as infrared lights, a built-in mic, pan-tilt camera lens, speaker, micro SD card slot, and adjustable knob for easy customization.

Product Usage Instructions

App/Client Installation
To start using the camera, you need to install the Zosi Smart
App on your smartphone or the Zosi AVSS Client on your PC. Follow the instructions provided below:

For Smartphone:
- Search for “Zosi Smart” in the App Store or scan the QR code to download and install the App.
- Register an account following the on-screen instructions.
For PC:
- Download and install Zosi AVSS Client from the official link: Zosi AVSS Client
- Double-click the AVSS icon, select your language, and log in with your Zosi Smart App account.

Camera Installation
Follow these steps to install the camera:

Mounting to the Wall:
- Drill holes according to the mounting template and insert the anchors.
- Install the mount base with screws.
- Attach the camera bracket to the base and tighten the knob.
- Adjust the camera direction using the Zosi App or Client.
Mounting to the Ceiling:
- Follow the same steps as wall mounting but considering ceiling installation.

FAQ

Notification of Compliance

FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to certain conditions to prevent interference.

Simplified EU Declaration of Conformity
Zosi declares that the device meets essential requirements of Directive 2014/53/EU.

Quick Start Guide
Smart IP Camera

This guide will get you going with your camera. For more information, please visit our official website: www.zositech.com

The electronic user manual can be viewed on your mobile devices by scanning the QR code using a browser or camera.

Terms of Use

Please read this guide carefully and keep it for future reference.
Follow all instructions for safe use and handling of the product.
Use the camera within the given temperature, humidity and voltage level noted in the specifications. And only use accessories approved by the manufacturer.
Do not disassemble the camera.
Avoid pointing the camera directly to sunlight or any strong light source.
Periodic cleaning may be required. Use a damp cloth only. Do not use any corrosive or chemical-based cleaners.

Disclaimer

This camera requires the use of a UL/CSA-approved power supply.
The use of non-compliant or unqualified power supplies may result in product damage and void the warranty.
The product should not be immersed in water. It is recommended to install it in a concealed location.
Unauthorized audio recording may be illegal in certain jurisdictions. ZOSI assumes no responsibility for any use of the product that violates local laws.
This camera features an IR CUT. A clicking sound may be heard when the camera switches between day/night modes. This sound is a normal operation indication of the camera.

What’s in the Box

NOTE: Actual accessories are subject to the model you purchased.

Camera Introduction

NOTE: Actual product may vary in appearance.

App/Client Installation

Smartphone
Search Zosi Smart in App Store or scan the QR Code to download and install the App. Follow the instructions to register an account.

PC
Download and install Zosi AVSS Client, and following this guide to complete
installation. Official download link: https://www.zositech.com/app/ , double-click “AVSS” icon, choose language and click log in.
Note: It is recommended to log in with the account of Zosi Smart App to avoid multiple accounts using. Please scan the QR code below to watch the AVSS operation video.

Add Device

Open Zosi Smart App and follow the prompts to register and log in.
Tap “+” to add a device. Follow the in-app instructions to complete the network settings and addition of the device.

Installation Video:

Install the Camera

Installation Precautions

Do not face the camera to any light source.
Do not point the camera at glass windows or reflective objects. Otherwise, it may result in poor image performance due to reflections from infrared LEDs, ambient lights or status lights.
Do not mount the camera in shaded area, and point the camera towards a well-lit area. For better image quality, make sure the camera and the captured subject are at the same lighting conditions.
It is recommended that the camera be installed as far away as possible from electronic devices such as microwaves, televisions, radio phones and baby monitors to prevent signal interference.
It is recommended to clean the lens with a soft cloth from time to time. Make sure the power port is not exposed to water or moisture, or blocked by dirt or other things.
Do not install the camera where rain and snow may hit the lens directly.
Camera may work in extremely cold conditions as low as -20°C as it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors. (Only for outdoor cameras)

Install the Camera
NOTE

Set up the network before installing the camera.
Run the cables through the cable notch on the mount base before installing the camera.

Mount the Camera to the Wall

Drill holes according to the mounting template and insert the anchors.
Install the mount base with screws.
Install the top bracket of the camera to the base and tighten the knob of the camera bracket.
To adjust the camera direction, you may control the camera to pan and tilt via Zosi App or Client.

Mount the Camera to the Ceiling

Drill holes according to the mounting template and insert the anchors.
Install the mount base with screws.
Install the top bracket of the camera to the base and tighten the knob of the camera bracket.
To adjust the camera direction, you may control the camera to pan and tilt via Zosi App or Client.

The camera installation video is as follows:

Installation Distance, Height and Angle
Distance: Best accuracy for objects within 5-50 ft (1.5-15 m).
Angle: Tilt the camera down about 30°-60° from the horizontal position.
Height: Install the camera 8-16 ft (2.5-5m) above the ground.

FAQ

Q: Why is the device offline?
- Confirm if the correct Wi-Fi password was entered during camera pairing. If unsure, perform a reset and retry the pairing process.
- Verify that your current network operates on the 2.4GHz Wi-Fi frequency, as this camera does not support the 5GHz Wi-Fi.
- Check if the device is connected to the network, ensure your router is functioning normally for internet access, and that the router has automatic IP address allocation enabled.
Q: No recording is found?
Check if the Micro SD card is damaged and if the date being searched for is valid. Ensure that the device’s system setting time is correct.
Q: Why is the two-way audio not working?
- Please check whether App permissions are allowed when installing the app on your phone.
- Verify the current network status of both the camera and your phone.
- Ensure that the current intercom camera’s volume is not too low; adjust the speaker volume as needed.
Q: Does the camera support motion detection and image capture?
- The camera automatically captures images when it detects people, cars, or any changes in the detected image.
- Users can also manually capture images using the Zosi Smart App.

Notification of Compliance

FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including inference that. may cause undesired operation.

Simplified EU Declaration of Conformity
ZOSI declares that the device is in compliance with the essential requirements and other relevant provisions if Directive 2014/53/EU.

Correct Disposal of this Product
This marking indicates that this product cannot be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please visit the Return and Collection System or contact the retailer from whom
the product was purchased. They can take this product away for environmentally safe recycling.

www.zositech.com

Support Email: service@zositech.com
Facebook: https://www.facebook.com/ZosiTechnology/
Whatsapp: +1-866-841-6932
UK Whatsapp: +86 18675610962
Copyright © 2023 ZOSI Technology Co., Ltd.
No part of this publication may be reproduced in any way without the written permission of ZOSI. The information in this publication is believed to be accurate in all respects. ZOSI assumes no responsibility for any consequenc-es resulting from their use. As our products require continuous improvement,ZOSI reserves the right to modify product designs, speciﬁcations and prices without notice and without any obligation. All rights reserved,and ZOSI reserves the ﬁnal interpretation right of this manual.