ZOSI ZNC6963Y C1 Pro Camera User Guide

August 10, 2024
ZOSI

ZOSI ZNC6963Y C1 Pro Camera

What’s in the Box

NOTE: Accessories are subject to the model you purchased.

Gallery & Specs

NOTE: The actual appearance varies by different models.

Power Switch Hold for 3-5 seconds Turn ON/OFF
Reset Button Hold 3-5 seconds Device Reset

Status Indicator
Slow Flashing Red Light| Waiting for connection
Fast Flashing Red Light| Device connecting
Solid Blue Light| Connection succeeded
Charge Indicator
Solid Red Light| Camera’s charging
Solid Blue Light| The camera’s fully charged

Power-ON

Press and hold the power switch on the back of the camera for 3 seconds, the network indicator lights blink red. Power on the NVR, the camera network indicator’s blinking red lights will turn into solid blue lights, and the NVR will automatically connect and display video.

NOTE: It is recommended to test that each camera can work normally before installation, if not, please contact us.

Battery Charging:

  • Solid Red Light : Camera’s charging
  • Solid Blue Light : The camera’s fully charged

Battery Charging

Cameras come with batteries with partial charge when they leave the factory. Before using it for the first time, please fully charge the camera with a USB cable and charger before first use. Built-in battery, non-removable.

Precautions

  1. Do not charge the camera when the temperature is higher than 45 ℃ or lower than 0℃.
  2. Please do not charge with an adapter in a humid environment.
  3. If using a power adapter to charge, please use a certified power adapter.
  4. After fully charging, please plug the power port with the rubber plug to prevent moisture or water.

Add Extra Devices

This function requires a connection with a specific NVR. If you need it, please contact us or your dealer.

NOTE: The camera system has been matched before shipment. After the camera is powered on, the system will automatically connect and display video. If you want to add or reset a camera, follow the steps below.

  • Press and hold the power switch on the back of the camera for 3 seconds, and you will hear “Device is waiting to connect”, and the network indicator light will flash red slowly.
  • Right-click the mouse, click the Menu – Main Menu – Information -System, aim the camera at the QR code on the bottom right at a distance of 30-100cm, and scan the QR code to start pairing.
  • When you hear “wireless configuration succeed” from the camera, the network indicator light comes solid red for about 20 seconds, the camera will be automatically added to the system and display video.

The operation video is as follows:

Add Device to App

Account Registration
The following steps take Android system as an example. The interface of iOS system will be slightly different.

  • Use your mobile browser to scan the QR code above to download Zosi Smart (both iphone and Android phones can scan and download. iOS users can use their mobile camera to scan the QR code or directly search for “Zosi Smart” in App Store to download.
  • Tap Register to register your Zosi account.

Add Device via QR Code

  1. Press and hold the camera switch, and you will hear “Device is waiting to connect”, and the network status indicator light start flashing red slowly.

  2. Tap the Scan QR Code button and scan the QR Code on the camera.

  3. Enter the device name on the device information page, and tap the Add an Unconnected Device button.

  4. On the Connect to WiFi page, select WiFi enter the corresponding WiFi password, and tap Next.
    NOTE: Support 2.4GHz WiFi only, please do not select 5GHz WiFi.

  5. Point the QR code generated on your phone towards the camera lens to scan.

  6. When you hear “Wireless Configuration Succeed” from the camera, tap Next and Confirm. Tap the Done button on the Wireless Connection Succeed page, and the device has been successfully added to the App.

Scan the QR code linked down below to watch the video of device adding process

NOTE: If it fails to add a device, please check the following:

  1. Hear “Wireless connection failed”? Please check if the WiFi password is entered correctly.
  2. Please check if the device is plugged in.
  3. Make sure that the network is connected to the mobile phone and that the device can access the Internet normally.
  4. Confirm if there are firewall restrictions on your home network. It may be due to network reasons that the equipment cannot be connected to our server normally as a result the device is not online.
  5. If you cannot identify the cause, please reset the device and reconfigure the device network. Insert the reset pin into the reset hole on the back for 5 seconds, and then add the device again according to the above steps

NOTE: the camera should be reset to the operating state.

Camera Installation

  1. Place it on any flat surface: table, chair, TV cabinet, etc.
  2. Install with Mounting Bracket
  3. Unscrew the mount base, drill holes by the holes on the base, and tap the drywall anchors into the wall and screw the mount base.
  4. Attach the bracket to the base.
  5. Screw the camera to the bracket and adjust the camera angle.
  * Screw the Mount Base on the Wall

Installation Environment

  • Height: Install the camera 6-9 ft (2-3m) above the ground.
  • Distance: Best accuracy for objects within 5-50 ft (1.5-15 m).
  • Angle: Tilt the camera down about 30°-60°from the horizontal position. It is suggested to adjust the angle between the camera and the detected object larger than 10°.

NOTE: Wake-up of the camera will be affected by various factors, such as the distance between the person and the camera, the height of the person, the height and angle of the camera, etc.

Installation Precautions

  • Do not face the camera to any light source.
  • Do not point the camera at glass windows or reflective objects. Otherwise, it may result in poor image performance due to reflections from infrared LEDs, ambient lights, or status lights.
  • Do not mount the camera in a shaded area, and point the camera towards a well-lit area. For better image quality, make sure the camera and the captured subject are in the same lighting conditions.
  • For optimum performance, it is recommended that the camera be installed as far away as possible from electronic devices such as microwaves, televisions, radio phones, and baby monitors to prevent signal interference.
  • It is recommended to clean the lens with a soft cloth from time to time.
  • Do not expose the power port to water or moisture, or blocked by dirt or other things.
  • Do not install the camera where rain and snow may hit the lens directly.
  • The camera may work in extremely cold conditions as low as -10°C as it will produce heat when powered on. You may power the camera indoors for a few minutes before installing it outdoors. (Only for outdoor cameras)

FAQs

  1. The camera cannot be turned on?
    • Is the camera fully charged? Charge for 5 minutes and try again.
    • Is the camera indicator light on? If not, press and hold the power switch for 3-5 seconds.
    • If the problem persists, please contact us.
  2. The camera fails to connect to the Internet?
    • Hear “wireless connection failed”? Please check whether the WiFi password is entered correctly.
    • Please check whether it is connected to a 2.4GHz WiFi network, 5GHz WiFi is not supported.
    • The network is not good, please move the device closer to the router and try again.
  3. Does the camera support motion detection and image capture?
    It captures images automatically when people are detected or when there is a change in detected images. Users can also manually capture images using our Zosi Smart App.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference,
  2. This device must accept any interference received, including interference that may cause undesired operation.

CE Simplified EU Declaration of Conformity
ZOSI declares that the product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Dispose of this product
This marking indicates that this product should not be disposed of with other household waste throughout the EU. To prevent harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly. To return your used device, please use the return and collection system or contact the retailer from whom the product was purchased. They can take this product for environmentally safe recycling.

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