POWER WATCHDOG PWD30W,PWD50W WiFi Surge Protector Installation Guide

POWER WATCHDOG PWD30W,PWD50W WiFi Surge Protector

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• All of us at Hughes are ever so thankful that you chose our product. Our goal is to exceed your expectations.
• You are now the proud owner of the world’s most advanced RV surge protector!
• Loaded with features like WiFi, Bluetooth, and a replaceable surge module, you should enjoy many, many years of service.
• First things first, go to the ‘Google Play Store’ for Android or ‘App Store’ for iOS and download the appropriate app for your unit. Alternatively, you can scan the appropriate QR codes above.

INTRODUCTION

• If you have any issues connecting your device, please contact us at 888-540-1504 M-F 8-5 PST.
• Once the app is installed on your device, follow the instructions to successfully sync your Power Watchdog unit to the app/device. Bluetooth will connect your phone directly to the Watchdog.
• Wi-Fi will connect your Watchdog to the internet and your phone will communicate via Wi-Fi with the Watchdog.
• You must register your Watchdog. This can be done through the app, online at https://hughesautoformers.com/customer-service/warranty/.
• You can also mail in the included warranty card. We recommend you register online or through the app.
• The Power Watchdog has a Limited Lifetime Warranty.
• The power watchdog is type 3R rated suitable for outdoor use.
• The unit will operate fine without using the app.
• Error codes will be displayed on the unit.
• Type 3R – * Unit Must Be Hanging Vertically.

WHAT YOUR POWER WATCHDOG CAN DO

Hughes Autoformers, a trusted name in RV power protection for over 25 years would like to say, “THANK YOU and CONGRATULATIONS.” You are now in possession of the most advanced surge protector on the market!

• Monitors Volts, Amps, and Watts live on your phone.
• Constantly watches for dangerous power conditions.
• Detects high voltage, low voltage, open ground, open neutral, and over current.
• When danger is detected the Watchdog disconnects you from the park power.
• The dog’s face turns red. An error code appears on the face of the Watchdog.
• An alert is sent to your phone telling you why it disconnected and what to do.
• The Watchdog absorbs high voltage spikes and surges.
• If the surge module is ever used up an error code will appear on the Dog’s face and your phone. A toll-free number will appear. Call it and receive a free surge module (within the first two years of ownership).
• The Watchdog can turn your RV on and off remotely from your phone app.
• The Watchdog will track how many kilowatt hours you have used since hooking up in the RV park. Just push “Energy Reset” after connecting to a new park.
• All fault conditions are recorded.
• Check the fault record in the app to see when you were shut down, why, and for how long. It’s important to know if your RV has been shut down while you are away.
• Diagnostic tool. Note the amperage on the app, turn on an appliance, the difference in amperage is how much that appliance draws. Use this information for balancing loads and avoiding overloads.

THE WI-FI ADVANTAGE:

• Monitor your RV’s power condition from anywhere on the planet.

TECHNICAL SPECIFICATIONS

Error Codes

• E1 Line1 voltage error
• E2 Line2 voltage error
• E3 Line1 overcurrent
• E4 Line2 overcurrent
• E5 Line1 & neutral reversed
• E6 Line2 & neutral reversed
• E7 Missing ground
• E8 Missing neutral at the coach
• E9 Surge protection used up
• F1 Linel Frequency error
• F2 Line2 Frequency error

OPERATING YOUR POWER WATCHDOG

1. Start by making sure the park breaker is in the off position.
2. Plug in the Watchdog by itself, without the RV attached.
3. Turn on the park breaker.
4. If the dogs face is highlighted in white, all is well, turn off the breaker and plug in the RV. Turn on the breaker, you’re good to go.
5. If the dog’s face is red there is a problem, read the error code and see what the problem is by checking the code definitions on the side of the box or the last page of this manual or read the verbal message that should appear on your phone. Contact the park management and tell them what error you’re getting.
6. If the dog’s face does not light up, check to see if the small LED on the front of the box is on. This LED indicates there is no neutral connection in the park. A dangerous condition. If the LED is not on, you have no power on line #1 (line #1 powers the Watchdog). Contact park management.
7. Your RV is now up and operating while plugged into the Watchdog. If the voltage drops below 104V or goes over 132V the watchdog’s face will turn red. Both are dangerous conditions. If the park loses the ground connection, a neutral, or reverses polarity, the Watchdog face will also turn red.
8. The Watchdog is constantly absorbing voltage surges and spikes. If the surge board is ever used up, the Dog Face will turn red and stay red to let you know it’s time to change out the board. Also, E9 will be displayed on the unit and you will receive a message on your Cell Phone. Contact Hughes Autoformers at 888 540 1504 to order your replacement module.

ERROR CODES

Here is a listing of our error codes. They will always appear on the Watchdog itself and also more detailed explanations on your phone.

LINE ONE VOLTAGE ERROR….

• Your Watchdog has determined that the voltage coming from the park has either exceeded 132 or dropped below 104V, the Watchdog’s face will turn red. You can check your voltage on the phone app.
• Contact park management. For low volts consider getting the Hughes Autoformer.

LINE TWO VOLTAGE ERROR…. (FOR 50A ONLY )

• Your Watchdog has determined that the voltage coming from the park has either exceeded 132V or dropped below 104V, the Watchdog’s face will turn red. You can check your voltage on the phone app. Contact park management.
• For low volts consider getting the Hughes Autoformer.

LINE ONE OVERCURRENT….

• Your Watchdog has determined that you have exceeded your amp rating. Two issues; One, the park circuit should have tripped and didn’t. Two, you are drawing more amps than your RV can handle.
• At this point go into the RV and turn off a major appliance such as an air conditioner or TV. You will now draw fewer amps. You can use the app to see how different appliances affect amperage reading on your phone.
• Check the park voltage on your phone, low voltage causes higher amperage. Report both conditions to park management. Consider getting a Hughes Autoformer if your voltage is low.

LINE TWO OVERCURRENT…. (FOR 50A ONLY)

• Your Watchdog has determined that you have exceeded your amp rating. Two issues; One, the park circuit should have tripped and didn’t.
• Two, you are drawing more amps than your RV can handle. At this point go into the RV and turn off a major appliance such as an air conditioner or TV. You will now draw fewer amps.
• You can use the app to see how turning off different appliances affects amperage reading on your phone. Check the park voltage on your phone, low voltage causes higher amperage. Report both conditions to park management.
• Consider getting a Hughes Autoformer if your voltage is low.

LINE ONE NEUTRAL REVERSED….

• Your Power Watchdog has noticed a very serious condition. The park power has a wire reversed somewhere. This could cause severe damage to your appliances.
• See park management and tell them they have a neutral and hot wire reversed. The Watchdog will not allow park power through in this condition. Once this condition is fixed unplug and replug the Watchdog for a reset.

LINE TWO NEUTRAL REVERSED…. ( FOR 50A ONLY )

• Your Power Watchdog has noticed a very serious condition. The park power has a wire reversed somewhere. This could cause severe damage to your appliances.
• See park management and tell them they have a neutral and hot wire reversed.
• The Watchdog will not allow park power through in this condition. Once this condition is fixed unplug and replug the Watchdog for a reset.

MISSING GOUND….

• Your Power Watchdog has found a condition that can be very serious. You have lost your ground connection. If an electrical wire touches metal in your coach it normally goes to ground and that triggers the breaker, currently this safety feature is not working. You could receive a serious shock. Contact park management.
• The Watchdog will not allow park power to the RV without a ground connection.

NEUTRAL MISSING…. ( FOR 50A ONLY )

• The Power Watchdog is reporting you have no neutral circuit inside your RV. The neutral wire provides a return path for electricity. Without a neutral, you will begin to burn up your appliances. You can very quickly have major damage. The Power
• The watchdog will not allow power to an RV that does not have a proper neutral connection. You must service your RV and restore the neutral circuit inside your RV. To test this, turn on a small appliance or fan on one leg and see if this solves the problem.

SURGE PROTECTION USED UP….

• The Power Watchdog is sensing the surge absorption capacity has been used up.
• This is your only warning, the RV will operate with a used-up surge board. Each surge protector can only take so many surges before they’re done. Fortunately, the Watchdog’s surge absorption board is replaceable.
• Go to hughesautoformers. com or call 888 540 1504 and order a new board.

LINE 1 FREQUENCY ERROR”.

• Your Watchdog has detected the electric frequency is out of specification. It is too high or too low.
• Appliances may not work properly if operated at a different frequency than specified and some sensitive electronics may be damaged by incorrect frequencies.

LINE 2 FREQUENCY ERROR

• Your Watchdog has detected the electric frequency is out of specification. It is too high or too low.
• Appliances may not work properly if operated at a different frequency than specified and some sensitive electronics may be damaged by incorrect frequencies.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

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• hughesautoformers.com
• 888-540-1504

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