SIEMENS EQ700 Classic Screen Protector Instructions
- August 16, 2024
- SIEMENS
Table of Contents
- SIEMENS EQ700 Classic Screen Protector
- Specifications
- Safety
- Environmental Protection and Saving Energy
- Installation and Connection
- Familiarizing Yourself with Your Appliance
- Accessories
- Before Using for the First Time
- Basic Operation
- Home Connect
- Frequently Asked Questions
- Overview of the basic settings
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SIEMENS EQ700 Classic Screen Protector
Specifications
- Model: EQ.700 classic TP7
- Type: Fully automatic espresso machine
- Brand: Siemens Home Appliances
Safety
Ensure to read the safety information in the manual before using the appliance. Pay attention to the intended use and restrictions on user groups.
Environmental Protection and Saving Energy
Dispose of packaging responsibly and follow the energy-saving tips provided in the manual.
Installation and Connection
Check the scope of delivery, and carefully install and connect the appliance as instructed.
Familiarizing Yourself with Your Appliance
Get to know the appliance features and controls for efficient use.
Accessories
Explore any accessories that come with the machine for enhanced functionality.
Before Using for the First Time
Prepare and clean the appliance, check water hardness, install a water filter (if applicable), and perform initial start-up procedures.
Basic Operation
- Switch the appliance on or off.
- Dispense beverages according to your preference.
- Explore features like doubleShot, tripleShot, Slow Brew, Cold Brew, etc.
- Dispense coffee beverages with milk or two cups simultaneously.
Grinder
Adjust the grinding level as per your desired coffee strength.
Childproof Lock
Activate or deactivate the childproof lock feature for safety around
children.
Cup Heater
Activate or deactivate the cup heater feature to keep your cups warm for
longer.
Favorites
Save your favorite beverage settings, change settings, or delete saved
favorites as needed.
Home Connect
If applicable, set up the Home Connect app for remote control and diagnostics.
Frequently Asked Questions
Q: How do I adjust the grinding level?
A: To adjust the grinding level, navigate to the grinder settings in the
menu and select your preferred level based on coffee strength.
Q: Can I save multiple favorite beverage settings?
A: Yes, you can save multiple favorite beverage settings using the
Favourites feature. Follow the instructions in the manual to save, edit, or
delete favorites.
“`
Safety
Observe the following safety instructions. 1.1General information ¡ Read this
instruction manual carefully. ¡ Keep the instruction manual and the product
information safe
for future reference or for the next owner. ¡ Do not connect the appliance if
it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for
preparing hot drinks. ¡ in private households and in enclosed spaces in a
domestic en-
vironment. ¡ up to an altitude of max. 2000 m above sea level.
1.3Restriction on user group This appliance may be used by children aged 8 or
over and by people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are supervised or
have been instructed on how to use the appliance safely and have understood
the resulting dangers. Do not let children play with the appliance. Children
must not perform cleaning or user maintenance unless they are at least 8 years
old and are being supervised. Keep children under the age of 8 years away from
the appliance and power cable. 1.4Safety information
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from children. Do not let children play with packaging material.
Safety
Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children. Do not let children play with small
parts.
WARNING Risk of electric shock! Incorrect installation is dangerous. Connect
and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply
with alternating cur-
rent only via a properly installed socket with earthing. The protective
conductor system of the domestic electrical in-
stallation must be properly installed. If the appliance or the power cord is
damaged, this is dangerous. Never operate a damaged appliance. Never operate
an appliance with a cracked or fractured surface. Never pull on the power cord
to unplug the appliance.
Always
unplug the appliance at the mains. If the appliance or the power cord is
damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box. Call customer
services. Page 32 Improper repairs are dangerous. Repairs to the appliance
should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly
qualified person in order to prevent any risk. An ingress of moisture can
cause an electric shock. Never immerse the appliance or the power cord in
water. Liquids must not be spilled on the appliance plug connection. Only use
the appliance in enclosed spaces. Never expose the appliance to intense heat
or humidity. Do not use steam- or high-pressure cleaners to clean the
appliance.
8
Safety
WARNING Risk of fire! The appliance will become hot. Ventilate the appliance
adequately. Never operate the appliance in a cabinet. It is dangerous to use
an extended power cord and non-approved adapters. Do not use extension cables
or multiple socket strips. Only use adapters and power cords approved by the
manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
WARNING Risk of burns! Some parts of the appliance become very hot. Never
touch hot appliance parts. After use, allow hot appliance parts to cool down
before touch-
ing. WARNING Risk of scalding!
Freshly prepared drinks are very hot. Leave drinks to cool down if necessary.
Do not let escaping liquids or steam come into contact with
your skin. A remote start via the Home Connect app while the appliance is
unattended may cause scalding to third parties. Do not reach under the coffee
outlet during the dispensing of
drinks. Keep other persons, in particular children, away from the appli-
ance. WARNING Risk of injury!
Improper use of the appliance may endanger the user. To avoid injuries, only
use the appliance for its intended pur-
pose. Trapped fingers when closing the appliance door. Be careful of your
fingers when closing the appliance door.
9
Safety
The grinder rotates. Never reach into the grinder.
WARNING Danger: Magnetism! The appliance contains permanent magnets. These may
affect electronic implants, e.g. pacemakers or insulin pumps. People with
electronic implants must stand at least 10 cm away
from the appliance. This minimum distance of 10 cm must also be observed for
the
water tank when removed. WARNING Risk of harm to health!
Soiling on the appliance may be harmful to health. To ensure hygiene, follow
the cleaning instructions for the appli-
ance.
10
Environmental protection and saving energyen
2Environmental protec- Environmentalprotectionandsavingenergy tion and saving
energy
Environmental protection and saving energy
2.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by
type and dispose of them separately.
2.2Tips for saving energy
If you follow these instructions, your appliance will use less energy. Set the
interval for automatic switchoff to the smallest value. a If the appliance is
not being used,
it will switch itself off earlier. “Basic settings”, Page 21 Do not interrupt
the dispensing process prematurely. a The amount of water or milk that is
heated is used optimally. Descale the appliance regularly. a Limescale
deposits increase the appliance’s energy consumption.
3Installation and con- Installationandconnection nection
Installation and connection
Scope of delivery
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Note: Different accessories are enclosed depending on the appliance model. This accessory is shown in a frame with a dashed line.
Fig. 1
A
Fully automatic coffee machine
B Milk tube
C User manual
D Insertion aid for water filter
E Milk container, glass1
F Descaling tablet 1
G Cleaning tablet 1
H Water filter 1
I Water hardness testing strip
1 Depending on the appliance specifications
3.2Installing and connecting the appliance
ATTENTION! Risk of damage to the appliance. If the appliance is not started up
correctly, it may be damaged. Use the appliance in frost-free
rooms only. If the appliance has been transpor-
ted or stored below 0 °C, wait 3 hours at room temperature before starting it
up. After plugging in, always wait approx. 5 seconds. 1. Place the appliance
on a level, water-resistant surface that is capable of bearing its weight. 2.
Using the mains plug, connect the appliance to an earthed socket that has been
correctly installed.
11
enFamiliarising yourself with your appliance
4Familiarising yourself Familiarisingyourselfwithyourappliance with your appliance
Familiarising yourself with your appliance
4.1Appliance
You can find an overview of the parts of your appliance here. Note: Individual details and colours may differ, depending on the appliance model.
Fig. 2
1 Touch fields
2 Cup heater1
3 Aroma lid
4 Bean container
5
Rotary selector for grinder setting
6 Tablet compartment
7 Cover for water tank
8 Water tank
9 Touch display
10 Cup lighting
11 Brewing chamber door
12 Rating plate
13 Milk system
14 Beverage outlet cover
15 Milk hose and suction pipe
16 Drip tray
1 Depending on the appliance specifications
4.2Controls
You can find an overview of the controls for your appliance here.
Touch fields Here you can find an overview of the symbols that are always
visible.
Switch the appliance on or off. Dispense two cups. Open or close the service
programmes. Open or exit the settings.
Touch display The touch display functions both as a display and a control.
Favourites Classic coffeeWorld
Select saved beverages with personal settings. Page 18 Select standard beverages. Select basic beverages which can be extended in conjunction with Home Connect. Cup warmer is switched on. Appliance is connected to Home Connect.
Note: When the appliance is switched on, you have additional operating options with relevant displays and messages, e.g. beverage settings.
Set strength.
Set per-cup quantity.
Set milk ratio.
Set aroma.
Set temperature.
12
Accessoriesen
5Accessories Accessories
Use Accessories original accessories. These have been made especially for your appliance.
Accessories Cleaning tablets
Descaling tablets
Water filter Water filter pack of 3 Microfibre cloth Care set
Milk container, glass
Retail TZ80001A TZ80001B TZ80002A TZ80002B TZ70003 TZ70033A TZ80004A TZ80004B –
Customer service 00312097 00312098 00312094 00312095 00575491 00460770 00312105 00312106 12043068
6Before using for the Beforeusingforthefirsttime first time
Prepare the appliance for use. Beforeusingforthefirsttime
6.1Preparing and cleaning the appliance
Remove the protective foils and clean the appliance and individual parts.
Follow the illustrated instructions at the beginning of this manual.
ATTENTION! Unsuitable beans can block the grinder. Only use pure, roasted bean
mixes
that are suitable for use in fully automatic coffee or espresso machines. Do
not use glazed coffee beans. Do not use caramelised coffee beans. Do not use
coffee beans that have been treated with additives containing sugar.
Do not add instant coffee.
Fig. 3 – 16 Note: Fill the water tank each day with fresh, cold, non-
carbonated water. Tip: To keep the coffee beans at their best, store them in a
sealed container in a cool place. You can keep the coffee beans in the bean
container for several days without them losing their aroma.
6.2Checking the water hardness
It is important to set the water hardness correctly so that your appliance
indicates in good time that it needs descaling. You can use the enclosed test
strip to check the water hardness or ask your local water company. 1. Briefly
dip the test strip in fresh tap
water. 2. Allow the water to drain off the test
strip. 3. Read the water hardness off the
test strip after 1 minute.
13
enBefore using for the first time
The table shows allocation of the levels to the different degrees of water hardness:
Level German Total hard-
degrees in ness in mmol
1 Factory setting
Note: Please use the test strip even if you have a water softening system
installed as they generate different water hardnesses. Tips ¡ You can change
the settings at
any time. “Basic settings”, Page 21 ¡ If the water hardness exceeds 21 °dH
(3.8 mmol/l), you can fill the water tank with prefiltered water to reduce
limescale deposits.
6.3Water filter1
You can use a water filter to minimise limescale deposits and reduce
impurities in the water. Inserting the water filter
ATTENTION! Possible damage to the appliance due to limescale build-up. Change
the water filter in good
time. Change the water filter after
2 months at the latest. Observe the display messages. 1. Press .
2. Press “INTENZA filter” and follow the instructions on the display.
Changing or removing the water filter You can also operate your appliance
without a water filter. 1. Press . 2. Press “INTENZA filter”. 3. Press
“Replace” or “Remove” and
follow the instructions on the display. Tips ¡ You should also change your
water filter for reasons of hygiene. ¡ With a water filter you need to descale
your appliance less frequently. ¡ If you use a water filter, your coffee will
be more flavoursome. ¡ If your appliance has not been used for a long time,
for example if you were on holiday, you should rinse the water filter before
use by dispensing a cup of hot water. ¡ The water filter can be purchased from
retailers or customer service. “Accessories”, Page 13
6.4Performing initial start-up
After connecting the appliance to the power supply, configure the settings for
initial start-up. Initial start-up only appears when switching on for the
first time. 1. Press to switch the appliance
on. 2. Follow the instructions on the dis-
play. a The display will guide you through
the programme.
1 Depending on the appliance specifications 14
Notes ¡ If you want to set up Home Con-
nect now, follow the instructions in the Home Connect app. “Setting up Home
Connect”, Page 20 ¡ If “Demo mode” is selected, only the displays will work.
You cannot dispense a beverage or run a programme.
6.5General information
Please bear this information in mind so that you can get the best out of your
appliance. Notes ¡ The appliance has been pro-
grammed at the factory with standard settings for optimum operation. ¡ The
grinder has been factory-set for optimum operation. If coffee is only
dispensed drop by drop or is too thin and with too little crema, you can
adjust the grinding level when the grinder is running. “Adjusting the grinding
level”, Page 17 ¡ During operation water droplets may form at the ventilation
slits and on the lid of the tablet compartment. ¡ If you do not perform any
actions on the appliance for a certain period, it will switch off
automatically. You can change the duration in the basic settings.
Basic operationen ¡ For technical reasons steam can
escape from the appliance.
¡ The first beverage will not yet have its full aroma if: You are using the
appliance for the first time. You have run a service programme. You have
not used the appliance for a long time. Do not drink the beverage.
Tip: You will get a stable, fine-pored crema after you have started up your
appliance and dispensed a few cups.
7Basic operation Basicoperation
Basic operation
7.1Switching the appliance on or off
Press . When the appliance switches on, the display shows the logo. When the
appliance is switched on or off, it will rinse itself automatically. When
switched off, the appliance will emit steam into the drip tray for cleaning.
The appliance will not rinse itself if the appliance is still warm when
switched on or if no beverage was dispensed before it was switched off.
15
Basic operation
7.2Dispensing beverages
Find out how to prepare a drink of your choice.
WARNING Risk of scalding! Freshly prepared drinks are very hot. Leave drinks
to cool down if ne-
cessary. Do not let escaping liquids or
steam come into contact with your skin. Notes ¡ With a number of settings your
coffee is prepared in several steps. Wait until the process is fully
completed. ¡ If you are dispensing a beverage with milk, always connect a
container filled with milk to the milk hose and suction pipe. ¡ If the milk
system has not been cleaned, small amounts of milk may escape when hot water
is dispensed.
7.3doubleShot and tripleShot
Your appliance grinds the coffee two or three times. To ensure that only
pleasant-tasting and easily digestible aromatic substances are released,
coffee beans are freshly ground and brewed again by the appliance. The longer
coffee brews, the more bitter substances and undesirable aromas are released.
These bitter substances and undesirable aromas affect the taste and
digestibility of coffee. Note: The functions “doubleShot” and “tripleShot”
depend on the beverage strength and beverage size selected.
Slow Brew and Cold Brew
Slow Brew and Cold Brew are slowly brewed beverages that your appliance
dispenses in a pulsating beverage flow that is not continuous. This type of
coffee preparation exists as a hot and a cold version. Dispensing of the
beverage takes several minutes. Note: Fill the water tank with fresh, cold,
non-carbonated drinking water before dispensing drinks.
7.5Dispensing a coffee beverage with milk
An example explains how to make a latte macchiato.
WARNING Risk of burns! The milk system can become extremely hot. Never touch
the milk system when
it is hot. Allow the hot milk system to cool
down before touching it.
Requirements ¡ The milk hose with the suction
pipe is connected to the milk system. ¡ The suction pipe is immersed in milk.
- Place a glass underneath the beverage outlet. 2. Press “Classic”. 3. Select
and press the beverage symbol for latte macchiato. To change the strength,
press . To change the per-cup quantity,
press . To change the milk ratio, press
. 4. Press “Start” and wait until the pro-
cess is complete.
To completely stop dispensing the beverage, press “Stop”.
To only stop the current dispensing step, press “Skip”.
After preparing the beverage, the milk system will automatically clean itself
with a short jet of steam.
Notes ¡ If you do not change any settings
for approx. 30 seconds, the appliance will exit settings mode. ¡ The appliance
saves the settings automatically. Tips ¡ You can also pre-heat cups before
dispensing using hot water or the cup heater1. ¡ You can also use plant-based
alternatives to milk, e.g. soya milk. ¡ The quality of the milk froth depends
on the type of milk or plantbased alternative used.
7.6Dispensing two cups at once
Depending on your beverage, you can make 2 cups at the same time. Note: If the
“doubleShot” or “tripleShot” function is active, the function for dispensing
two cups at once is not possible. 1. Press the symbol for your desired
drink. 2. Press . a The display shows the setting . 3. Place two cups on the
left and
right underneath the beverage outlet. 4. Press “Start”.
Grinderen The beverage is prepared in 2 steps. The beans are ground in 2
grinding operations. a The beverage is brewed and then runs into the cups. 5.
Wait until the process is complete.
8Grinder Grinder
Your Grinder appliance has an adjustable grinder, which you can use to
customise the grinding level of your coffee beans.
8.1Adjusting the grinding level
Set the desired grinding level while the coffee beans are being ground.
WARNING Risk of injury! The grinder rotates. Never reach into the grinder.
ATTENTION! Risk of damage to the grinder. The grinder may be damaged if the
grinding level is not set properly. Only set the grinding level when
the grinder is running. Select the grinding level using the
rotary selector step by step. Grinding level Setting Fine grinding Turn rotary
selevel for lightly lector anticlockroasted beans wise.
1 Depending on the appliance specifications 17
enChildproof lock
Grinding level Setting
Coarse grinding level for dark-roasted beans
Turn rotary selector clockwise.
The grinding level setting only takes effect after the second cup. Tip: If the coffee is only dispensed drop by drop, set a coarser grinding level. If the coffee is too thin with too little crema, set a finer grinding level.
10.1Activating and deactivating the cup heater1
WARNING Risk of burns! The cup heater1 can become very hot. Never touch the
cup heater1 while
hot. Allow the hot cup heater1 to cool
down before touching it. Tip: Place the cups with their base on the cup heater
to warm them to optimum effect1.
9Childproof lock Childprooflock
You Childprooflock can lock the appliance, to protect children against
scalding and burns.
9.1Activating the child-proof lock
Requirement: The appliance is switched on. Press and hold for at least
3 seconds. a The childproof lock is activated.
9.2Deactivating the childproof lock
Press and hold for at least 3 seconds.
a The childproof lock is deactivated.
10Cup heater Cupheater
1
You Cupheater can use the cup heater to preheat your cups.
11Favourites Favourites
Save Favourites beverages with your personal settings as a favourite. You can
mark your favourites with a colour. A favourite is a beverage with personal
settings. You can change the settings at any time. Note: To exit the settings,
press or start dispensing the beverage.
11.1Saving beverages from the beverage selection
1. Select a beverage from “Classic” or “coffeeWorld”.
2. Select the personal beverage settings.
3. Press “Favourite”. 4. Select the required colour for the
beverage. 5. Press “Save”.
11.2Saving the beverage in the menu
1. Press “Favourites”.
1 Depending on the appliance specifications 18
2. Press . a The display shows all available
beverages. 3. Select the required beverage. 4. Select the personal beverage
set-
tings. 5. Press “Next”. 6. Select the required colour for the
beverage. 7. Press “Save”.
11.3Changing beverage settings
1. Press “Favourites”. 2. Select the beverage and press
briefly. 3. Change the beverage settings. 4. Press “Apply”. a The new settings
are saved.
11.4Deleting favourites
1. Press “Favourites”. 2. Select the beverage. 3. Press the beverage for at
least
3 seconds. 4. Confirm “Delete”.
11.5Sorting favourites
1. Press “Settings”. 2. Press “Personalisation”. 3. Press “Sort favourites”.
4. Sort favourites, e.g. by name or
colour.
12Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connecting your appliance to a
mobile device lets you control its func-
Home Connecten
tions via the Home Connect app, adjust its basic settings and monitor its
operating status. The Home Connect services are not available in every
country. The availability of the Home Connect function depends on the
availability of Home Connect services in your country. You can find
information about this at: www.home-connect.com. To be able to use Home
Connect, you must first set up the connection to the WLAN home network (Wi-
Fi1) and to the Home Connect app.
The Home Connect app guides you through the entire login process. Follow the
instructions in the Home Connect app to configure the settings. Tip: Please
also follow the instructions in the Home Connect app. Notes ¡ Please note the
safety precautions
in this instruction manual and make sure that they are also observed when
operating the appliance via the Home Connect app. “Safety”, Page 7 ¡ Operating
the appliance on the appliance itself always takes priority. During this time
it is not possible to operate the appliance using the Home Connect app.
12.1Setting up the Home Connect app
1. Install the Home Connect app on your mobile device.
2. Start the Home Connect app and set up access for Home Connect. The Home
Connect app guides you through the entire login process.
1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 19
enHome Connect
12.2Setting up Home Connect
Requirements ¡ The Home Connect app has been
installed on your mobile device. ¡ The appliance is receiving signals
from the WLAN home network (WiFi) at its installation location. 1. Open the
Home Connect app and scan the following QR code.
2. Follow the instructions in the Home Connect app.
12.3Home Connect settings
Adapt Home Connect to your needs. You can find the Home Connect settings in
the basic settings for your appliance. Which settings the display shows will
depend on whether Home Connect has been set up and whether the appliance is
connected to your home network.
Overview of the Home Connect settings You can find an overview of the Home Connect settings and network settings here.
Description Switch off the wireless module during long absences or to save
energy. Note: In networked standby mode your appliance requires max. 2 W.
Switch remote start on the appliance on and off. Note: With the Home Connect
app only switch-off is possible.
Connect the appliance to the “Home Connect” app or additional accounts.
Display network information and appliance information.
Note: You cannot operate your appliance via the “Home Connect” app without a
network connection.
Note: This setting is only available with a software update.
20
12.4Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance. Tip: For further information and details about the availability of
Remote Diagnostics in your country, please visit the service/support section
of your local website: www.home-connect.com.
12.5Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi
communication module installed). ¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection).
Basic settingsen
¡ The current software and hardware version of your appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is
only required when you want to use the Home Connect functions for the first
time. Note: Please note that the Home Connect functions can only be utilised
with the Home Connect app. Information on data protection can be retrieved in
the Home Connect app.
13Basic settings Basicsettings
You Basicsettings can configure the basic settings for your appliance to meet
your needs and call up additional functions.
13.1Changing the basic settings
1. Press . a The display shows the list of basic
settings. 2. Change the required basic setting. a The appliance saves the
basic set-
ting automatically. 3. To exit the basic settings, press
.
Overview of the basic settings
You can find an overview of the basic settings here.
Beverage setting
Brewing temperature
Milk sequence
Latte macchiato pause
1 Depending on the appliance specifications
Set the brewing temperature. Select the sequence for milk and coffee. Select the pause between milk and coffee.
21
enBasic settings
Resetting beverage para- Reset the beverage set-
meters
tings.
Appliance setting
Cup heater1
Switch the cup heater1 on or off.
Automatic switch-off
Set the time after which the appliance switches off.
Display brightness
Set the brightness in steps.
Sounds
¡ Switch sounds on and off.
¡ Set the volume.
Water hardness
Set the water hardness.
Language
Set the language.
Factory settings
Reset the appliance to the factory settings.
Personalisation
Operation after switch-on Set the display screen for “Favourites”, “Classic” or “coffeeWorld”.
Sort favourites
Set the sequence of favourites.
Home Connect
Information about Home Connect
“Setting up Home Connect”, Page 20
Appliance information Beverage counter
Display the number of beverages dispensed.
Cleaning information
Time until the water filter should next be changed or a service programme started.
Version information
Display network information and appliance information.
Licence information
Display FOSS licence text.
Mode for demo purposes
Switch “Demo mode” on or off.
1 Depending on the appliance specifications
22
Cleaning and servicingen
14Cleaning and servicing Cleaningandservicing
To Cleaningandservicing keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
14.1Dishwasher-safe components
Here you can find an overview of the components you can clean in the
dishwasher.
ATTENTION! Some components are sensitive to heat and may be damaged if they
are cleaned in a dishwasher. Follow the operating instructions of
the dishwasher.
Only clean dishwasher-safe components in the dishwasher.
Only use programmes that do not heat the components above 60 °C.
Suitable: ¡ Drip tray
Drip plate Coffee dregs container Mechanical fill level indicator ¡ Milk
system with adapter
Not suitable: ¡ Water tank ¡ Water tank lid ¡ Brewing unit ¡ Beverage dispenser cover
Cleaning agent
Only use suitable cleaning agents. ATTENTION! Unsuitable cleaning products may
damage the surfaces of the appliance. Do not use harsh or abrasive de-
tergents. Do not use cleaning agents con- taining alcohol or spirits. Do not
use hard scouring pads or
cleaning sponges. Unsuitable cleaning and descaling agents may damage the
appliance. Do not use pure citric acid, vinegar
or any vinegar-based agents to descale the appliance. Do not use descaling
agent with phosphoric acid. Only use cleaning tablets and descaling tablets
that have been specially developed for the appliance. “Accessories”, Page 13
Tips ¡ Wash new sponge cloths thor-
oughly to remove any salt adhering to them. Salt can cause rust film to
develop on stainless steel surfaces. ¡ Always remove any residues of
limescale, coffee, milk and cleaning/descaling solutions immediately to
prevent corrosion.
23
Cleaning and servicing
14.3Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Never immerse the appliance or
the power cord in water. Liquids must not be spilled on the
appliance plug connection. Do not use steam- or high-pres-
sure cleaners to clean the appliance.
WARNING Risk of burns! Some parts of the appliance become very hot. Never
touch hot appliance parts. After use, allow hot appliance
parts to cool down before touching. 1. Clean the housing, the high-gloss
surfaces and the control panel with a microfibre cloth. 2. Clean the outlet
system with a soft, damp cloth after beverages have been dispensed. 3. Rinse
the water tank with fresh, clean water. 4. If the appliance has not been used
for a long time, e.g. after a holiday, clean the entire appliance, including
moving parts such as the brewing unit or water tank. Note: The appliance will
rinse itself automatically if you switch it on when it is cold or switch it
off after it has dispensed coffee. The system is therefore self-cleaning.
Cleaning the drip tray and coffee dregs container
Clean and empty the drip tray and coffee dregs container every day to prevent
deposits. 1. Pull the drip tray and the coffee
dregs container forwards and out. Insert the coffee dregs container
in the drip tray and put the drip plate on top. Fig. 17 2. Clean and dry all
parts. Insert the coffee dregs container in the drip tray and put the drip
plate on top. Insert the drip tray with the coffee dregs container in the
appliance. Fig. 18
14.5Service programmes
Use the service programmes if you insert or remove a water filter or in order
to clean your appliance thoroughly. Your appliance will tell you when you need
to perform a service programme, e.g. cleaning.
ATTENTION! Improper cleaning and descaling or a delay in doing so may damage
the appliance. Immediately perform the descaling
process in accordance with the instructions. Only use cleaning tablets in the
tablet compartment. Do not put descaling tablets or other products in the
tablet compartment.
24
Notes ¡ The display indicates the progress
of the descaling or cleaning process. ¡ If your appliance has been locked, you
can only operate it again once the descaling process has been carried out.
Cleaning and servicingen
Tip: In addition to the automatic rinsing process, regularly also remove and
clean the brewing unit. Using the service programmes 1. Press . 2. Press the
symbol for the required
programme. a The display will guide you through
the programme.
Overview of service programmes You can find an overview of the service programmes here. Note: The start image shows the remaining number of beverages that can be dispensed until running the programme and the duration.
INTENZA filter
Insert, replace or remove the water filter.
Milk system cleaning Rinse the milk system automatically.
calc’nClean Cleaning
Combine cleaning and descaling. Remove residues of limescale and coffee from the pipes. Remove residues of coffee from the pipes.
Descaling
Remove residues of limescale from the pipes.
Brewing unit cleaning The display shows optimum cleaning of the brewing unit step by step.
Beverage outlet clean- The display shows optimum cleaning
ing
of the outlet step by step.
Frost protection
Drain the pipes to protect the appliance during transport or storage.
25
enCleaning and servicing Special rinsing
Tips ¡ If you are starting the “Descaling”
or “calc’nClean” programme, keep a container with a capacity of min. 1 l at
the ready. ¡ If you use a water filter, this will prolong the time until you
have to run a service programme. ¡ You can combine “Descaling” and “Cleaning”
with the “calc’nClean” service programme.
If a service programme is interrupted, e.g. due to a power failure, it will rinse itself automatically. The appliance is then ready for use again.
26
Troubleshooting
15Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read
the troubleshooting information before contacting after-sales service. This
will avoid unnecessary costs.
WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the
appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Appliance no longer responds. Home Connect is not working properly.
Appliance only dispenses water, not coffee.
Appliance is not dispensing milk froth.
Cause and troubleshooting Appliance has a fault. 1. Pull out the mains plug
and wait 60 seconds. 2. Re-insert the mains plug.
Different causes are possible. Go to www.home-connect.com. Empty bean
container is not detected by the appliance. Pour in coffee beans. Coffee shaft
on brewing unit is blocked. Clean the brewing unit. Coffee beans are too oily
and do not fall into the grinder. Gently tap the bean container. Change the
coffee variety. Do not use oily beans. Clean the empty bean container with a
damp cloth. Brewing unit is not inserted properly. 1. Check whether the
brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the
brewing unit cover.
Milk system is soiled. Clean the milk system in the dishwasher. Milk tube not
immersed in milk. Use more milk.
Troubleshooting
Fault Appliance is not dispensing milk froth. No milk intake by the milk
system.
Milk froth is too cold. Cold-brewed beverage is not cold enough. Appliance is
not dispensing hot water. Appliance is not dispensing drinks.
There is dripping water on the inner floor of the appliance. Brewing unit
cannot be removed. Grinder won’t start.
Cause and troubleshooting Check whether the milk tube is immersed in the
milk.
Heavy build-up of limescale in the appliance. Descale the appliance. The milk
system is assembled incorrectly. Assemble the milk system correctly. Milk tube
not immersed in milk. Use more milk. Check whether the milk tube is immersed
in the
milk.
Milk is too cold. Use lukewarm milk. Water in water tank is warm. 1. Fill the
water tank with fresh, cold, non-carbonated
drinking water. 2. You can add ice cubes to cool the beverage down
even more.
Milk system is soiled. Clean the milk system in the dishwasher. Air is in the
water filter. 1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.
Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water tank. 1. Remove the water
tank. 2. Clean the water tank thoroughly. Drip tray was removed too soon. Wait
a few seconds after the last drink was dis-
pensed before removing the drip tray.
Locking device cannot be released, brewing unit is jammed. Switch the
appliance off and back on after
3 minutes.
Appliance is too hot. 1. Disconnect the appliance from the mains. 2. Wait 1
hour so the appliance can cool down.
28
Troubleshootingen
Fault
Cause and troubleshooting
Grinder is not grinding Coffee beans are too oily and do not fall into the
any coffee beans des- grinder.
pite full bean container.
Gently tap the bean container. Change the coffee variety.
Do not use oily beans.
Clean the empty bean container with a damp cloth.
Coffee or milk froth Build-up of limescale in the appliance. quality varies widely. Descale the appliance.
Milk froth quality varies widely.
Milk froth quality depends on the type of milk or plantbased alternative used.
Optimise the result through the selection of the milk
or vegetable-based drink type.
Coffee is not dis-
Grinding level is set too fine.
pensed or has slowed to a trickle.
Set a coarser grinding level. “Adjusting the grinding level”, Page 17
Set quantity is not reached.
Heavy build-up of limescale in the appliance. Descale the appliance.
Air is in the water filter. 1. Immerse the water filter in water with the
opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.
Coffee has no crema.
Appliance is soiled. Clean the brewing unit. Descale and clean the appliance.
Type of coffee is not optimal. Use a coffee variety with a higher proportion
of Ro-
busta beans. Use beans with a darker roast.
Coffee beans are no longer freshly roasted. Use fresh coffee beans.
Grinding level is not appropriate for coffee beans. Adjust the grinder to a
finer setting.
“Adjusting the grinding level”, Page 17
Coffee is too acidic.
Grinding level is set too coarse. Adjust the grinder to a finer setting.
“Adjusting the grinding level”, Page 17
Type of coffee is not optimal. Use a coffee variety with a higher proportion
of Ro-
busta beans.
29
enTroubleshooting
Fault
Cause and troubleshooting
Coffee is too acidic. Use beans with a darker roast.
Coffee is too bitter.
Grinding level is set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 17
Coffee tastes burnt.
Type of coffee is not optimal. Change the coffee variety. Grinding level is
set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 17
Type of coffee is not optimal. Change the coffee variety.
Coffee temperature setting is too high. Set the coffee temperature lower.
Coffee grounds are not compact and are too wet.
The grinding level is not set optimally. Adjust the grinder to a coarser or
finer setting.
“Adjusting the grinding level”, Page 17
Coffee beans are too oily. Use a different type of bean.
Display shows “Please Cover is wrongly inserted. insert brewing unit.”. 1.
Check whether the brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the
brewing unit cover.
Display shows “Please Water tank is wrongly inserted.
fill water tank.” despite the fact that the water tank is full.
Insert the water tank correctly. Carbonated water is in the water tank. Fill the water tank with fresh tap water.
Float is stuck in the water tank. 1. Remove the water tank. 2. Clean the water tank thoroughly.
New water filter was not rinsed as per instructions. 1. Rinse the water filter according to the instructions. 2. Place the water filter into operation.
Air is in the water filter. 1. Immerse the water filter in water with the
opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.
Water filter is old.
30
Troubleshootingen
Fault
Cause and troubleshooting
Display shows “Please Insert a new water filter.
fill water tank.” despite the fact that the water tank is full.
Limescale deposits in the water tank are blocking the system. 1. Clean the water tank thoroughly.
2. Start the descaling programme.
Display shows “Please Brewing unit is soiled. clean brewing unit.”. Clean the brewing unit.
Mechanism of brewing unit is stiff. Clean the brewing unit.
Display shows “Over- There are problems with the power supply.
voltage or undervoltage”.
Only operate the appliance at 220 – 240 V.
Display shows “Error in water system. Please restart appliance.”.
Appliance has a fault. 1. Pull out the mains plug and wait 60 seconds. 2. Re- insert the mains plug.
Display very frequently Decalcified water still contains small amounts of lime.
shows “Please run
1. Insert a new water filter.
calc’nClean programme!”.
2. Set the corresponding water hardness. Incorrect or too little descaling agent used.
When descaling, only use suitable tablets.
Service programme has not been carried out in its entirety. Start the “Special
rinsing” service programme.
“Service programmes”, Page 24
Transportation, storage and disposal
16Transportation, stor- Transportation,storageanddisposal age and disposal
Transportation, storage and disposal
16.1Activating frost protection
Protect your appliance from frost during transport and storage. ATTENTION!
Residues of liquid in the appliance may damage it during transport or storage.
Empty the pipe system before
transport or storage. 1. Run the “Frost protection” pro-
gramme. 2. Disconnect the appliance from the
power supply.
Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance
from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are
available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling
32
of used appliances as applicable throughout the EU.
17Customer Service CustomerService
Function-relevant CustomerService genuine spare parts according to the
corresponding Ecodesign Order can be obtained from Customer Service for a
period of at least 7 years from the date on which your appliance was placed on
the market within the European Economic Area. Note: Under the terms of the
manufacturer’s warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website. If you contact Customer Service, you will require the product number
(ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) of
your appliance. The contact details for Customer Service can be found in the
enclosed Customer Service directory or on our website.
17.1Product number (E-Nr.), production number (FD) and consecutive numbering
(Z-Nr.)
You can find the product number (ENr.), the production number (FD) and the
consecutive numbering (Z-Nr.) on the appliance’s rating plate. Make a note of
your appliance’s details and the Customer Service telephone number to find
them again quickly.
18Technical specifica- Technicalspecifications tions
Technical specifications
Voltage
Frequency Connection rating Maximum static pump pressure Maximum capacity of
water tank (without filter) Maximum capacity of bean container Length of the
power cable Appliance height Appliance width Appliance depth Weight, empty
Type of grinder
220 240 V 50 Hz 1500 W 20 bar
2,6 l
350 g
100 cm
38 cm 30 cm 46,7 cm 9 kg Ceramic
This product contains light sources from energy efficiency classes D and F. These light sources are available as spare parts and may only be replaced by trained specialist staff.
18.1Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright
holders as free or open source software. The applicable licence information is
stored on your home appliance. You can also access the applicable licence
information via your Home Connect app: “Profile -> Legal
Technical specificationsen information -> Licence Information”.1 You can
download the licence information on the brand product website. (Please search
on the product website for your appliance model and additional documents).
Alternatively, you can request the relevant information from
ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich,
Germany. The source code will be made available to you on request. Please send
your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34,
81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your
request will be charged to you. This offer is valid for three years from the
date of purchase or at least as long as we offer support and spare parts for
the relevant appliance.
19Declaration of Con- DeclarationofConformity formity
BSH Hausgeräte GmbH hereby de- DeclarationofConformity clares that the
appliance with Home Connect functionality conforms to the essential
requirements and other relevant provisions of Directive 2014/53/EU. A detailed
RED Declaration of Conformity can be found online at siemens-home.bsh-
group.com among the additional documents on the product page for your
appliance.
References
- Connect.com
- Group Publishing
- www.me-connect.com
- Nect | Home
- Welcome to Siemens Home Appliances International
- Connect your household | Home Connect
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